View
217
Download
1
Tags:
Embed Size (px)
Citation preview
What type of organizational structure exists for managing large complex projects without having
enough resources to become projectized?
Matrix Organization
Integration, Scope, Quality, HR, etc are examples of?
Project Management Processes
PDCA
Knowledge Areas
Project Life Cycles
Knowledge Areas
Someone whose interests may be positively or
negatively influenced by the project is known as ______
Stakeholder
A tight matrix is most similar to what kind of organization?
None. It simply describes proximity of team members
What are the phases for the Project Management Life
Cycle?
Initiation
Planning
Executing
Control
Closeout
If there are differences in Stakeholder requirements, in whose favor should they be
resolved?
Customer
What are some examples of General Management skills?
Leading, Controlling, Communicating, Negotiating, Problem Solving
The ability to influence behavior, get people to do
things they would not otherwise do is ____
Power
An official capacity of power to enforce laws, exact obedience, command, determine or judge
Power
Authority
Politics
Fast Talking
Authority
What are the 6 constraints that affect all projects?
Time
Cost
Quality
Scope
Customer Satisfaction
Risk
Analysis, Design, Develop, Implement, etc are examples of?
Project Management Processes
PDCA
Knowledge Areas
Project Life Cycles
Project Life Cycles
What is the correct order or hierarchy of “Project
Management Context”?
Strategic Plan
Project
Program
Portfolio
Subproject
1
2
3
4
5
Contract Administration
Initiation
Planning
Executing
Monitoring and Controlling
Closing
Monitoring and Controlling
Administrative Closure and Contract Closure
Initiation
Planning
Executing
Monitoring and Controlling
Closing
Closing
Cost Control
Initiation
Planning
Executing
Monitoring and Controlling
Closing
Monitoring and Controlling
Request Seller Responses and Select Seller
Initiation
Planning
Executing
Monitoring and Controlling
Closing
Executing
Summarize High Level Deliverables
Initiation
Planning
Executing
Monitoring and Controlling
Closing
Initiating
Risk Management and Response Planning
Initiation
Planning
Executing
Monitoring and Controlling
Closing
Planning
OPA! Organizational Process Assets
Processes
Procedures and
Historical Information
Are collectively known as?
SOW – Statement of Work
A long wordy document the buyer sends the seller.
In may be an input into the Project Charter
It it further refined in the preliminary Scope Statement and the Project Scope Statement
Constraints and Assumptions
Factors that limit the team's options such as limits on resource, budget, schedule and scope are collectively known as
Name some of the major components of a Project
Charter
Formal authorization of PM and assigned authority level
Initiation of the Project
ID Business Need
Goals/Objectives
How is a Scope Statement different from a Project
Charter?
Clearly defines deliverables/services
Forms agreement w/customer
Give 2 examples of Benefit measurement methods for
project selection
Murder Board
Peer Review
Scoring models
Economic Models
Cost Benefit
Give 2 examples of Constrained Optimization
methods of Project Selection
Linear Programming
Integer Programming
Dynamic Programming
Multi-objective Programming
What is the correct sequence of events in the Integration
Process?
Develop Charter
Direct and Manage Project Execution
Develop Project Management Plan
Develop Preliminary Project Scope Statement
Monitor and Control Work
1
2
3
4
5
Integrated Change Control
6
Then close the project!
What else may occur before Project Initiation?
Needs Assessment
Feasibility Study
Preliminary Plan
Cost/ Benefit Analysis
Where would you find “expert judgement” types of people
SBU’s
Consultants
Stakeholders
Professional Groups
Industry
A deliverable oriented grouping of project components that organizes and defines the total scope of the
project is a definition for…
WBS
or Work Breakdown Structure
Key notes to know about the WBS
A graphical picture
Includes all work
Foundation for the project
Can be re-used
An output of Scope definition
What is another name for a task description designed to control what work is done and when
WBS dictionary
This is not concerned with correctness of work, like Quality
Control is. This is concerned with acceptance criteria
Scope Verification
The three steps to MBO are…
Establish Objectives
Evaluate if Objectives are being met
Take corrective action
What is the name of the most commonly used advanced
technique for gaining expert opinions?
Delphi Technique
Wednesday’s Objectives
New Teams
A little morning mental exercise
Project Cost Management
Project Quality Management
Critical Chain Method
A schedule network analysis technique that modifies the schedule to account for limited resources. It mixes deterministic and probabilistic approaches to schedule network analysis
Need Hint?Goldratt
Good Overview
What type of diagramming method uses Dummy Tasks?
AOA or ADM
Activity on Arrow or Arrow Diagramming Method
How does Free Slack differ from Total or Project Slack?
Free slack: a task can be delayed without delaying the early start date of its successor (as opposed to the project completion date)
Considering the effects of project decisions before and after the
deliverable is what form of costing?
Life Cycle Costing
What type of costing uses a mathematical model to predict project costs using parameters
Parametric Estimating
What are some of the major inputs to Cost Estimating?
WBS
Network Diagram
Schedule
Historical Information
Risks
Resource Pool
What would be the major outputs to cost control?
Revisions
Updates
Corrective actions
EAC
Lessons learned
Summing all of the individual costs of all work packages defines what
estimating technique?
Bottom Up
Name two forms of Parametric Estimating techniques
Regression Analysis
scatter diagram
Learning Curve
The expectancy theory of motivation has three
components which are…
Expectancythe belief that one’s effort will result in attainment of desired performance
Instrumentalitythe belief that if one meets performance criteria, they will receive more rewards
Valence the degree one desires the potential reward
What is the major output to communication planning?
Communication Management Plan(what, to whom, how, when)
What is the correct order of the following steps in HR mgt?
Human Resource Planning
Acquire Project Team
Develop Project Team
Manage Project Team
1
2
3
4
What’s the difference between perks and fringe benefits?
Only some get perks
All get fringe benefits
Do want to work under theory X or Y, and why?
Y – can work with own efforts
X – authoritative, must be watched, people are incapable
What comes above the social level in Maslow’s hierarchy of
needs?
Safety
Physiological
Esteem
Self Actualization
2
1
4
5
3
What are the top 4 sources of Conflict?
Schedules
Project Priorities
Resources
Technical OpinionsAdmin Procedure, Cost, Personality
Directing is what type of leadership style?
1. Instructing others
2. Making decisions without input
3. Telling others what to do
4. Problem Solving in a group
Telling others what to do
Consultative is what type of leadership style?
1. Instructing others
2. Making decisions without input
3. Providing assistance along the way
4. Inviting ideas from othersInviting ideas from others
Consensus is what type of leadership style?
1. Instructing others
2. Problem Solving in a group
3. Making decisions without input
4. Coordinating the input of others
Problem Solving in a group
Autocratic is what type of leadership style?
1. Coordinating the input of others
2. Making decisions without input
3. Telling others what to do
4. Instructing others
Making decisions without input
Facilitating is what type of leadership style?
1. Coordinating the input of others
2. Providing assistance along the way
3. Telling others what to do
4. Problem Solving in a group
Coordinating the input of others
Coaching is what type of leadership style?
1. Making decisions without input
2. Telling others what to do
3. Instructing others
4. Problem Solving in a group
Instructing others
Supporting is what type of leadership style?
1. Coordinating the input of others
2. Instructing others
3. Telling others what to do
4. Providing assistance along the wayProviding assistance along the way
Formal is what type power?
1. Based on referring to someone higher up
2. Based on your position
3. Being the project management expert
4. Wearing a tuxedo to meeting
Based on your position
Coercive is what type power?
1. Based on your position
2. Being able to penalize
3. Being the project management expert
4. Giving a half nelson at meetings
Being able to penalize
What are the best forms of power?
1. Formal
2. Reward
3. Penalty
4. Expert
5. Referent
Reward
Expert
What examples of communication blockers?
1. Noise2. Distance3. Improper encoding4. Saying “that sucks”5. Hostility6. Language7. Culture
You must MEMORIZE what happens and when for Risk Management
1. Risk Management Planning
2. Risk Identification
3. Qualitative Risk Analysis
4. Quantitative Risk Analysis
5. Risk Response Planning
6. Risk Monitoring and Control
Which is/are an example(s) of an internal risk
1. Regulatory
2. New Service Packs/hotfixes
3. Environmental issues
4. Staffing
5. Martians landing
6. Poor planning
Staffing
Poor planning
Which is/are an example(s) of an External risk
1. Regulatory
2. New Service Packs/hotfixes
3. Environmental issues
4. Staffing
5. Martians landing
6. Poor planning
Regulatory
Environmental issues
Which is/are an example(s) of an Unforseeable risk
1. Regulatory
2. New Service Packs/hotfixes
3. Environmental issues
4. Staffing
5. Martians landing
6. Poor planning
Martians landing
Examples of Information Gathering Techniques include…
1. Brainstorming2. Delphi Technique3. Interviewing4. Root Cause Analysis5. SWOT (Strengths,
Weaknesses, Opportunities, Threats)