PMP Preparation Training

8/14/2019 PMP Preparation Training

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Source: pmbok guide 2000 2002 Robbins-Gioia, Inc. 9-2

Human Resource Management


Organizational Planning

Staff Acquisition

Team Development


Staff Acquisition

Team Development

Processes required to make effective use

of the people involved with the project


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Managing People on the Project

Managing People on the Project

Select techniques that are appropriate for personal and

organizational relationships that are temporary and new

The nature and number of project stakeholders willoften change as the project moves from phase to phase.

Choose techniques that are appropriate to the current

needs of the project

Team must be sufficiently aware of HR administrative

requirements to ensure compliance


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9.1Organizational

Planning

Planning

9.3

Team

Development

Executing

9.2Staff

Acquisition


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Individuals and groups may be part of the organization

performing the project or

may be external to it

Internal groups are often associated with a specific functional

department, such as engineering, marketing, or accounting

Planning, identifying, documenting, and assigning project roles,

responsibilities, and reporting relationships


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7/30Source: pmbok guide 2000 2002 Robbins-Gioia, Inc. 9-7

InputsInputs

Project interfaces

Organizational interfaces Formal and informal reporting

relationships among different organizational units

Technical interfaces Formal and informal reporting

relationships among technical disciplines

Interpersonal interfaces Formal and informal reporting

relationships among different individuals working on the project




Inputs (cont.)Inputs (cont.)

Staffing requirements Definition of the kinds of competenciesrequired and in what time frame and from which kinds of individuals

Constraints Factors that limit project teams options

Organizational structure of the performing organization

Strong matrix

Weak matrix

Collective bargaining agreements with unions or other employee groups

Preferences of the project management team

Skills and capabilities of the staff




Tools & TechniquesTools & Techniques

Templates Role and responsibility definitions or

reporting relationships from a similar project

HR practices Variety of policies, guidelines, andprocedures used as organizational-planning aid

Organizational theory Body of literature describing

how an organization can, and should, be structured

Stakeholder analysis Ensures their needs are met




OutputsOutputs

Assignments Roles and responsibilities assigned

to the appropriate stakeholder



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Resource HistogramResource Histogram


Senior Designers

0

25

50

75

100

125

150

175

200

225

250

275

300

9 16 23 30 6 13 20 27 6 13 20 27 3 10 17 24 1 8 15 22

Resource Usage Staff Hours

ResourceUsa

ge

Jan Feb Mar Apr May


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Staff Acquisition

Getting the needed human resources

assigned to and working on the projectGetting the needed human resourcesassigned to and working on the project



Inputs Staffing management

plan Staffing-pool description Recruitment practices

Inputs Staffing managementplan

Staffing-pool description Recruitment practices

Tools & Techniques Negotiations Pre-assignment

Procurement

Tools & Techniques Negotiations

Pre-assignment Procurement

Outputs Project staff assigned Project team directory

Outputs Project staff assigned Project team directory

Staff AcquisitionStaff Acquisition



InputsInputs

Staffing management plan

Staffing-pool description Characteristics of the potentiallyavailable staff Previous experience

Personal interests

Personal characteristics

Availability

Competencies and proficiency

Recruitment practices Policies, guidelines, andproceduresgoverning staff assignments

Staff Acquisition


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OutputsOutputs

Project staff assigned Appropriate people have

been assigned to work on the project full-time,

part-time, or variably

Project team directory Lists of all project team

members and other key stakeholders

Staff Acquisition



Team Development

Enhancing the ability of stakeholders to contribute

as individuals as well as enhancing the ability of

the team to function as a team

Enhancing the ability of stakeholders to contribute

as individuals as well as enhancing the ability of

the team to function as a team



Inputs Project staff Project plan Staffing management plan Performance reports External feedback

Inputs Project staff Project plan Staffing management plan Performance reports External feedback

Tools & Techniques Team-building activities General management skills

Reward and recognition systems Collocation Training

Tools & Techniques Team-building activities General management skills

Reward and recognition systems Collocation Training

Outputs Performance improvements Inputs to performance appraisals

Outputs Performance improvements Inputs to performance appraisals

Team DevelopmentTeam Development



InputsInputs

Project staff

Project plan

Staffing management plan

Performance reports

External feedback Team measure itself against the

expectations of those outside the project

Team Development



Tools & TechniquesTools & Techniques

Team-building activities Include management and individual

actions taken to improve team performance

General management skills

Reward and recognition systems Formal management actions

that promote or reinforce desired behavior

Collocation Placing all or most of the team members in the same

physical location

Training Includes all activities designed to enhance the skills,

knowledge, and capabilities of the project team

Team Development



OutputsOutputs

Performance improvements

Improvements in individual skills

Improvements in team behaviors Improvements in either individual skills or team

capabilities

Inputs to performance appraisals

Team Development

T D l


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Management StylesManagement Styles

Autocratic

StrengthMature, well defined projectsQuick decisions required

WeaknessLimits staff buy-in leading to low moralePossible arbitrary decisions

Team Development

T D l t


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Management StylesManagement Styles

Laissez-Fair

StrengthInnovative projectsHigh morale of self-motivated staff

WeaknessConfusion about objectives of the projectInability to make decisions

Team Development


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T D l t


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Hertzbergs Motivation TheoryHertzbergs Motivation Theory

HygienePay; working conditions; bosss attitudePoor hygiene factors negatively impact motivation

Good hygiene factors increase motivation

Motivators

Positive motivation leads to achievement and self-actualization

Workers have a sense of personal growth andresponsibility

Team Development

T D l t


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Communications Skills TipsCommunications Skills Tips

WrittenUse active voice

KISS principle

OralAnticipate reaction

Say what you meanMake eye contactNEVERLIE

Team Development


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Summary

Review Questions

Documents

PMP Preparation Training