POOGI of CCPM promotion at Tata Steel

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    www.tocpractice.com Sixth International TOCPA Conference

    18-19 May, 2013, Moscow, Russia

    Theory Of Constraints Practitioners Alliance TOCPA

    Training Institute

    Happy employees

    Patronizing sports

    Empowering womenAdult literacy

    Providing waterin rural areas

    Medical aid in remote areas

    POOGI of CCPM Promotion The Tata Steel Experience

    Prasanna Kumar Jha Tata Steel Ltd.

    TATA NANO

    A century ofTrust

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    www.tocpractice.com Sixth International TOCPA Conference

    18-19 May, 2013, Moscow, Russia

    Theory Of Constraints Practitioners Alliance TOCPA

    21 years of experience in Steel Operations andSupply Chain Management.

    TOCICO Certified Practitioner in Supply Chainand Project Management. Additionally a certifiedSix Sigma Black Belt

    Involved in implementation and

    institutionalisation of Supply Chain, Logistics andProject Management solutions at Tata Steel.

    Instrumental in implementing Replenishmentsolution in Flat Products Division of Tata Steel.

    Also involved in execution of around 300maintenance and sustenance projects usingCCPM.

    Holds a post graduate degree in Business

    Management with specialisation in Systems andMarketing

    Prasanna Kumar Jha

    Head TQM TOC (Tata Steel Ltd.)

    [email protected]

    [email protected]

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    www.tocpractice.com Sixth International TOCPA Conference

    18-19 May, 2013, Moscow, Russia

    Theory Of Constraints Practitioners Alliance TOCPA

    Agenda:

    Organisation Profile

    Project Management - The TOC way

    History of CCPM Implementation in Tata Steel

    Problems in promotion of CCPM

    Project Environment at Tata Steel

    Classification of projects

    Needs to apply CCPM

    Issues and obstacles to Buy-In and ExecutionApproach at Tata Steel

    Effects

    Example Case Primary Crusher Erection

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    18-19 May, 2013, Moscow, Russia

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    Tata Group - Pioneers in Nation Building(established in 1868)

    In a free enterprise,the community is notjust another stake

    holder in the business,but in fact the very

    purpose of itsexistence.

    Jamsetji Tata(1839 1904)

    Founder

    Guiding Philosophy: Customer focus, Innovation, giving back to Society

    Governed by the Tata Code of Conduct and Tata Group Values

    144 year old professionally managed Business Group.

    TATA Group

    TataSteel

    Tata SteelIndia

    Nat SteelTata SteelThailand

    Tata SteelEurope

    Tata Motors TCSTata

    PowerTata

    Chemicals

    1902 Hotels

    1907 Steel

    1910 Power

    1911 Education

    1932 Airlines

    1945 Motors

    Many first in India

    No. of companies: 114 in 80 countries

    Revenue: US $ 100 billion (FY12)

    Employees: 425,000

    4

    TSL is Groups 2nd largest revenue earner: Turnover US $ 26.13 billion (FY12)

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    Tata Steel India Organisational Profile

    Indias first steel plant; 100 years old

    Turnover US $ 8 Billion (FY12)

    Believes that society is an important

    stake holder in business 5 to 13% of

    net profit is spent on society

    Own raw material

    Unique Industrial Corporation; oftencited as a global benchmark in

    Corporate Social Responsibility1000 KM

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    Tata Steel Value Chain

    Flat Products Division

    LD-2 Hot StripMill

    Cold Rolling

    Mills

    Flat ProductMarketing &

    Sales

    Steel

    Steel Products

    Customers

    Ore Mines&

    QuarriesDivision

    WestBokaroDivision

    JhariaDivision

    Raw MaterialsDivision

    Long Products Division

    LD-1

    Merchant Mill

    New Bar Mill

    Wire Rod Mill

    Long ProductMarketing &

    Sales

    Steel Steel Products

    Customers

    Long Products Division

    Iron MakingSteel

    MakingRolling

    Marketing &Sales

    Shared Services (Provides Maintenance Services and Operates Utilities)

    Raw

    Materials

    Hot Metal

    SinterPlant

    CokePlant

    Blast

    Furnaces

    Coke, Sinter & Iron Division

    Lumps

    Coal

    Purchased

    Materials

    Fines

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    www.tocpractice.com Sixth International TOCPA Conference

    18-19 May, 2013, Moscow, Russia

    Theory Of Constraints Practitioners Alliance TOCPA

    TQM the binding glue - from Mining to Finished Products

    ImprovementAccelerators

    ISO System, Deployment of IT Systems for Business Initiation of Quality Circles

    Introduce TQM, TPM pillars Training & Education

    Value Engineering, AQUIP

    Start usage of basic TQM tool, Total OperationalPerformance

    Revisit Vision,

    Measuring effectiveness by TBEM

    Customer awareness to customer delight -

    RVM, SVM, CVM, Theory of Constraints Integrated TQM framework (complete value

    chain)

    Benchmarking, Innovation, Expert creation Introduction of TQM promotion departments

    (CQA, CS&P) Introduction of KVHS : a focused problem

    solving methodology Codifying the Tata Steel Way of creating and

    sustaining change

    Seeking

    world class2009 &

    beyond

    Global outlook,

    Growth2005-2008

    Cost competitiveness

    1997-2004

    Modernization of mind

    1992-1996

    Standardization1988-1992

    Key TQM Response

    2

    3

    4

    5

    BusinessNeed

    1

    DemingApplicatio

    n Prize-2008

    TQMDiagnosis

    for DAP2005

    TBEMAssessment

    DemingGrandPrize -2012

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    www.tocpractice.com Sixth International TOCPA Conference

    18-19 May, 2013, Moscow, Russia

    Theory Of Constraints Practitioners Alliance TOCPA

    Agenda:

    Organisation Profile

    Project Management - The TOC way

    History of CCPM Implementation in Tata Steel

    Problems in promotion of CCPM

    Project Environment at Tata Steel

    Classification of projects

    Needs to apply CCPM

    Issues and obstacles to Buy-In and ExecutionApproach at Tata Steel

    Effects

    Example Case Primary Crusher Erection

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    Theory Of Constraints Practitioners Alliance TOCPA

    History of CCPM application in Tata SteelFirst application in December 2005 E Blast Furnace top repair

    Since the

    10 Projects in Mines

    74 Projects in BlastFurnaces

    109 Projects in Steel Melting& Casting

    83 Projects in Rolling Mills

    Strip Mill, Wire Rod Mill

    Hot Rolling Mill, Cold Rolling Mill

    132 Projects in Sinter Plants

    12 Projects in Power Plants

    Blast Furnaces

    Mines

    Steel Melting & Casting

    Hot & Cold Rolling Mills

    Over 400 Major Shutdowns &Upgrade Projects

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    He will cutmy task

    times inhalf

    Let us applyCCPM in

    your project

    With all good intentions.

    CCPM Facilitator

    Project Manager1

    The belief: In order to complete the project on

    time each task must complete on time

    2

    .. We needmanagementcommitment

    3Implement

    CCPMWe have hiscommitment

    Project Manager

    CCPM will get implemented .

    . Will the results be there ??

    4

    Problems in promotion of CCPM

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    Project Environment at Tata Steel (1/2)

    Definition

    MaintenanceProjects

    Maintenance to overcome normal wear & tear ofequipment

    Inspect the components which need repair orchange (CDT)

    Cleaning and painting

    SustenanceProjects

    Based on the need, equipment need to be upgraded for

    - Higher production

    - Meet certain quality requirement of enriched productmix

    - Modification to reduce cost of operation

    - Modifications to comply with new environmental andsafety regulations.

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    Project Environment at Tata Steel (2/2)

    Maintenance projects Sustenance & Expansion Projects

    Project teams are independent takes own decision on how to manage projects

    Some common resources used as expertise. Free to seek external support.

    BELIEFS

    Done similar projects earlier

    Continuously improved

    More time spent,

    better the quality of work.

    BELIEFS

    Many groups can influence

    Majority external agencies. Very less control

    Penalty clauses help complete on time

    Management tools cannot help

    Challenges

    Identifying potential losses

    Convincing - times estimates are variable

    Minimize transfer batch (improve flow in planning)

    Protect uncertainties with Buffers (placements)

    Synergizing different groups towards

    common goal

    There is time - increase scope of work Project getting delayed trim content

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    Need to apply CCPM

    When was the last time some one came and said,

    Thank you very much for Toilets that Flush

    Maintenance is an interesting professionHard work Highly skilled Rarely recognized

    The goal seems to be:

    Keep everything running all the time

    Ridiculous!! (from a maintenance point of view)

    Do you know of anyone who buys a new car and says,

    Oh, I cant wait to get the first repair done

    As Dr James Holt (WSU) says:

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    Need to apply CCPM (Performance Gap)

    Maintenance - In terms of statistics:

    We have about 10% down time / year

    About 8% to 9% of which is Planned

    Industry Benchmark ??

    1% increase in availability 38 Mil USD in Sales

    Sustenance

    Huge demand

    Need to augment capacities to meetdemand

    Capture desired market segments

    All this would lead to higher down time

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    Classification of Maintenance andSustenance Projects

    Project Management

    1. Manage & execute ourselves some contractor labor used for low end jobs.

    2. Manage ourselves but use

    external expertise forexecution

    3. Offload the entire project

    including project management

    4. Work coordinated by us

    executed by petty contractors

    but offload project

    management & engineering

    A. Short term project

    - 5 days to 1 month

    B. Long Term Project

    - 1 month to 1 year

    We have not applied CCPM in

    projects spanning more than 1

    year

    Time

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    Issues in applying CCPM- Buy In

    There is a need for the whole project team to complete

    the project within (a) Budget, (b) Content & (c) Time

    If project team becomes job less if project is completed early, then Budget and

    Content may be okay, but finishing early may not be important.

    NecessaryAssumption

    Getting a Buy-in

    Time is NOTdeterministic

    Skewed distribution

    In a series of dependentactivities some will happen

    early, some will be late

    Taking advantage

    of early finishes

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    Issues in applying CCPM - Execution

    Components of execution

    Planning

    as per CCPM

    Execution

    as per CCPMPreparation

    Issues

    Staggering

    Buffering

    Issues

    Buffermanagement

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    Issues in applying CCPM - Execution

    Planning - Issues

    Resources are never well defined : most resources are often men

    India with its 1 Billion + : men appear to be limitless

    - Very skilled manpower has been a constrained

    Equipment resources can be considered : In these environments it is not

    very difficult to add another resource if required

    Multi tasking of resource is often invisible

    Buy-in of aggressive times : Task managers need to plan how to achieve

    these new times

    Reorganize people if required

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    Issues in applying CCPM - Execution

    Execution Taking advantage of early finish

    Short duration projects : Less than 10 days

    In most cases all resources are available

    Since the belief in themselves is not there: the resource may not be

    present when needed.

    Planning to make sure resource is available is essential

    When the project starts, facilitator should point out the early finishes

    that were not capitalized on

    Long duration projects

    Resources are not planned as per aggressive schedules

    The conflict is If resources are brought in early and incase activity is

    delayed it will increase cost

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    Issues in applying CCPM - ExecutionExecution

    Short duration projects : Less than 10 days

    Scheduling within a shift is very important

    Major time lost in shift changer over

    Problems faced during trials remain the same whether the project is

    short or long The time taken to diagnose the root cause

    is difficult to crush

    The problems faced are common to projects whether CCPM applied or not.

    Believe in aggressive schedules

    As long as progress is good people have no

    issues with aggressive schedules

    The moment the curve rises steeply up

    instant reaction: crushing time did not help

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    Common Promotion Practices

    EducationOnce people understand the

    concept they will adopt

    INITIATIVEINITIATIVEINITIATIVEINITIATIVE AssumptionAssumptionAssumptionAssumption

    Brochures & Pamphlets Once peers discuss the conceptpeople will try to adopt

    Mandate from topManagement decisions are

    always adopted

    NONE of these techniques were adopted to promote CCPM

    Competition betweenpeer groupsNo one wants to be last in therace.

    Senior ManagementReview

    Review - forces people topractice, even if they do notbelieve in it.

    Slogans & DrivesIf demand is created, people willbe eager to try the new concept.

    Reward & RecognitionPeople will do anything to earn a

    few extra bucks

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    Approach at Tata Steel

    Developedexpertise

    Checkedappropriate

    ness ofmeasure

    Sanitized

    presentplan

    Protected Plan:

    Interruptions

    Variability

    Covariance

    Changed priorityof measurements

    Maintenance

    1. Content

    2. Budget3. Time

    Expansion

    1. Budget

    2. Time

    3. Content

    New priority of

    measures1 Content

    2 Time

    3 Budget

    BuildInfrastructure

    Formed ateam of

    facilitators

    Trained onTOC

    Trained onCCPM

    Made technicalschedule usingconcept of flow

    1. Planning Finishto Start

    2. Maximizeproduction batch

    minimize

    transfer batch3. Stagger tasks

    prevent resourcecontention

    Helped teams identify &agree on cause that limit

    their performance

    1. Interruptions2. Variability in tasks

    3. Covariance

    4. Exploit the above problems

    4.1 Aggressive scheduling

    4.2 Buffering

    4.3 Buffer management

    When problems really got solved, people adopted the concept.

    Proposed solutions specific to the project. Not suggest generic concepts

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    Analysis

    Why was the approach effective?

    1. Teams which saw value, adopted the concept.

    2. There was no pressure to adopt the process like a religion.

    Assumptions:

    If a new concept helps people achieve their goals they will adopt it.

    Belief:

    Implementing the new concept cannot be a goal in itself. It is only a means to the goal.

    3. Early project completion was celebrated.

    4. The concept became popular by word of mouth.

    Project teams were encouraged to share their experiences.

    People were encouraged to discuss the pros and cons of the process.

    t ti

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    Effects

    3 2031 31

    44

    9786

    101

    4932

    41 41

    40

    2027

    15

    15

    35 4045

    80

    8590

    0

    20

    40

    60

    80

    100

    120

    FY06 FY07 FY08 FY09 FY10 FY11 FY12 FY13

    Numberofpro

    jects

    CCPM Projects undertaken - FY06 to FY13

    Actual CCPM Projects Actual Other Projects Plan CCPM Projects

    70 7075 75 85

    90 90 90

    33

    5058

    67

    90

    8287 88

    20

    30

    40

    5060

    70

    80

    90

    100

    FY06 FY07 FY08 FY09 FY10 FY11 FY12 FY13

    Perce

    ntage

    Compliance to plan time - Completed CCPM Projects

    Plan Actual

    New areas of CCPM application were tried

    (proj < 48 hrs and IT/NPD projects). Some

    new projects delayed because of people

    not trained enough

    Execution of CCPMprojects more than

    doubled in last threeyears

    Due date performance of projects hasimproved by 32% over last five years

    88% of projects completed withinplanned time in last two years

    Savings Rs 157 Crores

    (US $ 30.2 Million) in FY13

    tocp actice com

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    Flat Products Division

    LD-2 Hot StripMill

    Cold Rolling

    Mills

    Flat ProductMarketing &

    Sales

    Steel

    Steel Products

    Customers

    Ore Mines&

    QuarriesDivision

    WestBokaroDivision

    JhariaDivision

    Raw MaterialsDivision

    Long Products Division

    LD-1

    Merchant Mill

    New Bar Mill

    Wire Rod Mill

    Long ProductMarketing &

    Sales

    Steel Steel Products

    Customers

    Long Products Division

    Iron MakingSteel

    MakingRolling

    Marketing &Sales

    Shared Services (Provides Maintenance Services and Operates Utilities)

    Raw

    Materials

    Hot Metal

    SinterPlant

    CokePlant

    BlastFurnaces

    Coke, Sinter & Iron Division

    Lumps

    Coal

    Purchased

    Materials

    Fines

    CCPM Case on Primary Crusher Replacement inNoamundi Iron Ore Mines : Business Case

    Case area described in this presentation

    www tocpractice com Si h I i l TOCPA C f

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    CCPM Case on Primary Crusher Replacement in

    Noamundi Iron Ore Mines : Business CaseBackground : Crusher was installed in 1967 and it was running at high risk

    due to many defects and at reduced capacity (70% of rated capacity)

    Model : T.C./S. NO. -86555

    Make : Fuller KCP

    Weight : 238 T

    Capacity : 1800 TPH

    Max Feed Size : 900 mm

    Lump size: 175 ~200 mm

    Motor Capacity :450 HP

    Model : CG-820 .

    Make : SANDVIK

    Weight : 262 T

    Capacity : 1600 -3500 TPH

    Max Feed Size : 1200 mm

    Lump size: 130 ~200 mm

    Motor Capacity :600HP

    Hydraulic Not in operation

    Weight increased due to

    welding at many places

    Capacity : 1200 TPH

    Max Feed Size : 200 mm

    Lump size: 175 ~200 mm

    Motor capacity :450 HP

    1967 2009 New Crusher

    Welded body at very high risk

    www tocpractice com Si th I t ti l TOCPA C f

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    CCPM Case on Primary Crusher Replacement inNoamundi Iron Ore Mines : Business Case

    upstream

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    Current Conditions - Challenges

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    Theory Of Constraints Practitioners Alliance TOCPA

    Strategy Option evaluation and project planning

    Shutdown planning using various focused methodologies

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    Strategy Option evaluation and project planning

    Dismantling of Bottom shell 10 hours

    Dismantling of Apron feeders 12 hours

    Liner removal - 12 hours

    Erection of Apron feeders 24 hours

    Erection of crusher - 24 hours

    Trial and commissioning 12 hours

    Total reduction in plan through

    Incorporation of past learning - hours 4 days

    Example -Erection methodology of Apron feedermodified and saved 24 hours in critical path .

    Monitoring and recording of Time and Quality

    Qualityparameters

    Time

    Scheme Approval withClient

    Study of time and implication

    Consultant andsupplier supervision

    Comparison of duration in IstApron feeder

    Sign off protocol Assessment for next feeder

    and carried forward

    Application of past learning for reducing S/d time

    Total Saving of 24 hours in Apron feeder erection

    Task Initial Plan Revised planbased onlearnung

    Lowering of Apron in

    single pieces

    24hours 16hours

    Positioning 24 hours 12hours

    Alignment 12 hours 8 hours

    Total 60 hours 36 hours

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    ExecutionBuffer management and Task prioritisation

    Work centers and cross functioning

    Apron feeder

    Fifth floor

    Primary Crusher

    3rd /2nd floor

    Civil Works

    Ist floor/Zerofloor

    Hydraulic, Luboil and water

    Fouth floor

    Electrical andautomation

    Zero and 2nd

    29th April`10 NightShift

    Alignment of Apronfeeders

    Motor alignment andHanding over toelectrical

    Grouting of Primarycrusher and

    Hopper beam ofcrusher

    Cooling towerInstallation

    30th April`10 DayShift

    Fixing of Chain ,pan and Drivealignment

    Lowering of eccentric,MPS unit

    Power cabletermination forcrusher motor

    30th April `10

    Night Shift

    Fixing of Eccentric andMPS

    Balance Hilti of pipelines

    Lub oil unit piping forcrusher

    Scaffolding for fixingof control cables

    1st May`10

    Day shift

    ID Run Hydro set unit piping Control deskinstallation

    1st May`10

    Night shift

    Motor trials Fixing of main shaft and

    spider

    Crusher Inlet/Out let

    piping flushing

    Cabling and crusher

    motor trial

    2nd May`10 Fixing of skirts Fixing of sensors TIMS checking I/O Checks

    Criticalstage ofproject

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    ImplementationDaily Evening Meeting to finaliseresource and buffer recovery plans

    Evening Meeting in progress

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    Pictorial Recap Dismantling of old crusher

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    Theory Of Constraints Practitioners Alliance TOCPA

    Pictorial Recap Erection of new crusher

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    Theory Of Constraints Practitioners Alliance TOCPA

    Pictorial Recap Erection of new crusher

    www.tocpractice.com Sixth International TOCPA Conference

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    18-19 May, 2013, Moscow, Russia

    Theory Of Constraints Practitioners Alliance TOCPA

    Pictorial Recap Erection of new crusher

    www.tocpractice.com Sixth International TOCPA Conference

  • 7/29/2019 POOGI of CCPM promotion at Tata Steel

    37/42

    18-19 May, 2013, Moscow, Russia

    Theory Of Constraints Practitioners Alliance TOCPA

    Pictorial Recap Erection of new crusher

    www.tocpractice.com Sixth International TOCPA Conference

  • 7/29/2019 POOGI of CCPM promotion at Tata Steel

    38/42

    18-19 May, 2013, Moscow, Russia

    Theory Of Constraints Practitioners Alliance TOCPA

    Pictorial Recap Erection of new crusher

    www.tocpractice.com Sixth International TOCPA Conference

  • 7/29/2019 POOGI of CCPM promotion at Tata Steel

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    18-19 May, 2013, Moscow, Russia

    Theory Of Constraints Practitioners Alliance TOCPA

    Achievement

    First time in World, Crusher and Apronfeeders replaced in 18 days

    Sandvik, the supplier, published this in

    Bulk Handling Journal, Australia

    ZERO Accident .

    The plant reached its rated capacity in oneweek

    Savings about

    US $ 4.2 Million

    www.tocpractice.com Sixth International TOCPA Conference

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    18-19 May, 2013, Moscow, Russia

    Theory Of Constraints Practitioners Alliance TOCPA

    Way Forward: Sustaining improvement andensuring irreversibility

    Project CCPM Plan Actual achieved

    LD#1 Vessel #2 relining ,Mar10 8.67 days 8.33 days

    LD#1 Vessel# 1 relining, June 10 7.6 days 7.6 days

    LD#1 Vessel# 2 relining, Sept 10 7.33 days 6.83 days

    LD#1 Vessel# 1 relining, Dec10 7 days 6.08 days

    LD#1 Vessel# 2 relining March11 6.8 days 5.56 days

    LD#1 Vessel# 1 relining, Dec12 5.5 days 5.1 days

    After five iterations and incorporating continuous learning from thepast, LD#1 vessel relining shutdown has now reached near touch time level- Best in the world

    many more projects have reached this status today

    www.tocpractice.com Sixth International TOCPA Conference

    18 19 M 2013 M R i

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    18-19 May, 2013, Moscow, Russia

    Theory Of Constraints Practitioners Alliance TOCPA

    Way Forward: Sustaining improvement andensuring irreversibility

    www.tocpractice.com Sixth International TOCPA Conference

    18 19 M 2013 M R i

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    18-19 May, 2013, Moscow, Russia

    Theory Of Constraints Practitioners Alliance TOCPA

    Route was difficult . initial progress was slowresult was inspiring

    Thank you

    Welcome to Jamshedpur, India