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FELECIA BLANTON Managing Editor fblanton@sfmc.net

SARAH SHANAHAN Writer sshanahan@sfmc.net

EMILY BLATTEL Editor eblattel@sfmc.net

BRAD HOLTEN Graphic Designer bholten@sfmc.net

PowerLine is published monthly by Saint Francis Healthcare System Marketing. All materials must be submitted by the first of the month prior to the issue in which the materials are to be published. For comments or story ideas, please email eblattel@sfmc.net or call 573-331-5327.

Vo

l. 16, Issue 5

MA

Y/JUN

E 20

16IN

TH

IS IS

SU

ESAINT FRANCIS HEALTHCARE SYSTEM

PRESIDENT’S MESSAGE .........2

KUDOS KOLUMN ......................3

VOLUNTEER VOICES ............. 4

FACES OF SAINT FRANCIS ....5

EPIC UPDATE .......................... 6

SHARE DAYS ............................7

POWER OF ONE ......................8

SERVICE MILESTONES .......... 9

EMPLOYEE BIRTHDAYS ........10

NEW EMPLOYEES...................11

ELP GRADUATION ................. 12

AWARDING QUALITYTau Award Recipients

On Monday, May 2, Steven C. Bjelich, FACHE-D, President and Chief Executive

Officer; Maryann Reese, RN, MHA, DHA, FACHE, Executive Vice President/

Chief Operating Officer; Jeannie Fadler, Vice President – Patient Care Services,

distributed the first round of 90-day Tau Awards. The Tau Award symbolizes not

only the dedication to performance improvement, but also our dedication to the

mission of Saint Francis Healthcare System to bring a ministry of healing and

wellness inspired by our Christian philosophy and values. These departments

were recognized for being incident-free in the categories of falls, CAUTI, CLABSI,

pressure ulcers, C-diff and/or unplanned extubations.

CONGRATULATIONS TO THE FOLLOWING DEPARTMENTS:

Falls: Family BirthPlace, Surgical Intensive Care Unit and Medical Intensive Care Unit.

CAUTI: Inpatient Rehabilitation, Neurosciences, Orthopedics, Family BirthPlace,

Medical, Surgical, Surgical ICU, Medical ICU, Cardiac ICU and Level III NICU.

CLABSI: Inpatient Rehabilitation, Neurosciences, Orthopedics, Family BirthPlace,

Medical and Neonatal Intensive Care Unit.

Pressure Ulcers: Inpatient Rehabilitation, Neurosciences, Family BirthPlace,

Medical, Surgical, Surgical Intensive Care Unit and Neonatal Intensive Care Unit.

C-Diff: Inpatient Rehabilitation, Orthopedics, Family BirthPlace, Surgical Intensive

Care Unit, Critical Care Unit and Neonatal Intensive Care Unit

Unplanned Extubations: Surgical Intensive Care Unit

For more information on the Tau Award, please contact Stephanie LaPierre, MBA,

BSN, RN, CSSBB (ASQ), CPHQ, Chief Performance Improvement Officer,

at ext. 5575.

POWERLINE

Steven C. Bjelich, FACHE-D, President and Chief Executive Officer; Maryann Reese, RN, MHA, DHA, FACHE, Executive Vice President/Chief Operating

Officer and Jeannie Fadler, Vice President of Patient Care Services, award the Cardiac Intensive Care Unit with their Tau Awards.

Steven C. Bjelich, FACHE-D, President and Chief Executive Officer; Maryann Reese, RN, MHA, DHA, FACHE, Executive Vice President/Chief Operating

Officer and Jeannie Fadler, Vice President of Patient Care Services award the Neurosciences Unit with their Tau Awards.

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Steven C. Bjelich,FACHE-D,

President and ChiefExecutive Officer

President’s Message MISSION MOMENTS

Mission Moments are notes of thanks and

appreciation from our patients, families, staff

and visitors that are shared with the Saint

Francis Family as a reminder of our mission.

The submissions are reviewed by the Mission

Integration Committee prior to sharing. If you

have a potential Mission Moment submission,

please send it to Pastoral Care or call ext. 5146.

The Surgical ICU staff shared the

following letter:

My husband was admitted to Saint Francis ER

in late January. He had experienced a sharp

pain in his right ear and his blood pressure

was found to be abnormally high. Later that

afternoon, he was admitted to the SICU

directly from the ER. Allison Bollinger was

then assigned to his care in the SICU.

The decision was made to keep him overnight

in the SICU. Allison related to me that she was

not comfortable going off-duty and leaving

her patient without a specific diagnosis.

She explained that she would not be able to

rest that evening due to a “gut feeling” that

something was being missed.

Allison requested that a second CT scan be

performed. This scan revealed a rupture in

his main aorta. Dr. Bender, Dr. Nguyen and Dr.

Murdock made the decision to transport him

to Barnes Jewish Hospital by helicopter for

surgery. I am happy to report that his surgery

was successful and one month later, he is

recovering nicely.

We are extremely grateful to the Saint Francis

Medical Center physicians and staff. Every

person we encountered was caring and

professional. Nurse Allison Bollinger could

easily have gone home at the end of her shift.

Instead, she chose to follow her self-described

“gut feeling.” And that, they say, made all

the difference! In doing so, we feel she was a

critical factor in saving my husband’s life.

T he next two months are going to be exciting ones, but stressful too. It will

serve us well to remember a few things. Saint Francis has rolled out large

software applications in the past. Despite the promises of easy rollouts from

vendors, the journey is challenging. Electronic medical records (EMRs) are simply

the price of entry for getting into healthcare in the modern era.

How have we experienced these large rollouts in the past? There is always an

enormous amount of movement and energy to meet deadlines. Many teams

and sub-teams get put into motion. Sometimes they are connected and things

go smoothly; sometimes it feels like they are not. It is frustrating at times.

Transformation can be painful!

On the other hand, we must not lose sight of what Epic will bring not only to our

patients, but also to our processes and our ability to provide the highest quality of

care. To put it succinctly, Epic integrates the patient care process to levels we have

never seen. We bought this system to get better reporting capabilities and stronger

integration between our practices and the Medical Center.

While McKesson has served us well over the years, it has serious deficiencies. We

have a variety of EMRs that don’t talk to each other, the patient is asked repeatedly

to duplicate information for the provider, information is frequently omitted from

the patient’s record that has serious implications if the provider doesn’t have it, and

medication prescriptions are prone to errors. Epic changes all of that.

At the end of the day, we own the transition to Epic. We can choose to drag our feet

or champion the system and its utilization. Let’s all be Epic champions!

Steven C. Bjelich, FACHE-D

President and Chief Executive Officer

“Epic is Saint Francis’ most exciting venture ever, outside of construction.”

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KUDOS KOLUMN

ROCHE RETIRES AFTER 40 YEARS OF SERVICE

Pam Roche, Epic Principal Trainer for the

Orders Team, will retire after almost 40 ½ years

of service at Saint Francis Healthcare System.

Roche began her employment as a nurse aid

in January 1976, but completed her nursing

degree just days after starting at Saint Francis,

and remained a nurse in the Medical Center

until becoming an Epic Principal Trainer in

March 2015.

“Each day is exciting. I absolutely love the

challenge of learning new skills, putting

together a curriculum to train physicians,” says

Roche about her current job.

After retiring, she looks forward to spending

time with her husband and two young

grandchildren. She will stay busy traveling,

sewing, baking and updating her 6-acre

farmhouse. Roche will continue using her skills

as an event nurse at the Show-Me Center and

volunteering with Girl Scouts.

Best wishes on your retirement, Pam! Thank

you for your dedication to Saint Francis.

LICHTENEGGER RETIRES AFTER 36 YEARS AT SAINT FRANCIS

Gail Lichtenegger, Utilization Review Clinician,

will retire after 36 years of dedication to Saint

Francis Healthcare System.

Lichtenegger joined the Saint Francis Family in

1980 as nurse in the Medical Oncology unit. She

has since worked in the gastrointestinal lab and

in IV therapy, and has been a nurse in Utilization

Review for the past 16 years. “I enjoy my job

because of the variety of things I get to do

every day and in all of the ways I get to apply

my nursing skills,” says Lichtenegger.

After retiring, she is excited to spend more

time with her husband, and will stay busy by

pursuing another nursing job.

Thank you for your service, Gail, and the Saint

Francis Family wishes you the best!

ELFRINK RETIRES AFTER 33+ YEARS AT SAINT FRANCIS

Judy Elfrink, Chaplain in Pastoral Care, will

retire after 33 ½ years of service at Saint Francis

Healthcare System.

Elfrink began her job in January 1983 as a

chaplain and has remained a beloved part of the

Pastoral Care team since. Working with Saint

Francis patients and their families has kept her

here so long, and she has made many friends.

Elfrink says, “I will miss the staff so much

because they have become like family to me.”

In the next chapter of her life, she will spend

more time with her friends and family and

continue to serve the Lord in whichever ways

He plans for her.

Thank you for your commitment to Saint

Francis, Judy, and we wish you a happy and

healthy retirement!

To be included, please send your recent recognition certification,

professional development or other career advancement news to

sshanahan@sfmc.net or through inter-office mail to Sarah in Marketing.

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Steven C. Bjelich, FACHE-D; Monsignor Rowling and James Schultz,

Chaplain, bow in prayer during the blessing of Inpatient Rehabilitation.

On April 14, Inpatient Rehabilitation and Therapies held an open house

for employees to see the renovation of the new area. Monsignor Rowling

blessed the area, which is located on the third floor of the

Cross and includes rooms 3102-3132.

Marilyn Curtis, Monsignor Rowling, Steven C. Bjelich and Maryann Reese

visit a new Inpatient Rehabilitation room.

VOLUNTEER VOICESThis year’s Auxiliary and Volunteer Luncheon was held April 13, where

Steven C. Bjelich, FACHE-D, President and Chief Executive Officer,

recapped the many changes that have occurred within Saint Francis during

the past year. He added that this was the Healthcare System’s biggest

growth year to date and discussed the improvements to our electronic

medical record system, in which Saint Francis has chosen to use Epic.

We are happy to announce that Ann Beggs was recognized as our Auxilian

of the Year! She has been a part of the volunteer family for 11 years with

more than 8,500 hours logged. Ann has served as President-Elect and

President in the Auxiliary since 2010. We thank Ann for her generous and

ongoing contributions to the Medical Center, the Auxiliary, our patients and

all those we serve. The Auxiliary donated $160,000 in support of building

on excellence at this year’s luncheon.

In other news, the Junior Volunteers will be assisting again this summer

in various departments. Students earn service hours in June and July

by working a morning or afternoon shift each Tuesday, Wednesday and

Thursday during their four-week schedule. Students must be at least 14

years old to apply and must attend orientation.

For more information, please call Volunteer Services at ext. 5166.

P

Steven C. Bjelich poses with Auxilian of the Year Ann Beggs and Don

Kaverman, Saint Francis Healthcare System Board Member, at the

Auxiliary and Volunteer Luncheon.

INPATIENT REHABILITATION BLESSING

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Standing orders for administering

pneumococcal vaccines to adults

reduce morbidity and mortality

from pneumococcal disease by

vaccinating all adults who meet the

criteria established by the Centers for

Disease Control and Prevention.

Each month, PowerLine will feature

top patient safety indicators to keep

all employees informed.

TWO-HOUR TURN SCHEDULE

KEEPING OUR PATIENTS SAFE

FOLEY CATHETERS

TWO-PATIENT IDENTIFIERS

FOUR EYES ON SKIN

FALLS

PNEUMONIA PROTOCOL

Faces of Saint Francis

DR. CARSON CUNNINGHAM Saint Francis Healthcare System is pleased to welcome bariatric and

general surgeon Carson C. Cunningham, MD, as a new Medical Partner. He

joins fellow bariatric and general surgeon Ryan A. LeGrand, MD, at Weight

Loss Solutions.

Dr. Cunningham earned his medical degree from Louisiana State University

School of Medicine in Shreveport, La., and fulfilled his residency in general

surgery at Louisiana State University Health Sciences Center in Shreveport,

La. Later, he completed a laparoscopic fellowship at Louisiana State

University Health Sciences Center and Willis-Knighton Medical Center in

Shreveport, La.

He has extensive experience in both bariatric and general surgery. He

is passionate about improving the obese patient’s health with bariatric

surgery and comprehensive postoperative care. Dr. Cunningham is married

to wife Lisa and has a daughter. Outside of work, he enjoys biking and

spending time outdoors.

Welcome to the Saint Francis Family, Dr. Cunningham!

REV. JOHN BRAUN Saint Francis Healthcare System is pleased to welcome The Reverend John

Braun to the Saint Francis Family as our resident priest in Pastoral Care. Fr.

Braun comes to us from St. Edward Catholic Church in Cassville, Mo., and

Holy Family Parish in Shell Knob, Mo., where he served as pastor. He was

ordained in 1987 and began his service as associate pastor at Immaculate

Conception Catholic Church in Springfield, Mo.

Fr. Braun will celebrate Mass in the Chapel on Mondays, Tuesdays and

Thursdays at 11 am, and will offer Healing Mass on Fridays at 6 pm.

Monsignor Rolwing will continue assisting with Mass on Thursdays.

We are excited to have you, Fr. Braun!

DR. CARSON CUNNINGHAM

REV. JOHN BRAUN

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WHAT IS AN EPIC DRESS REHEARSAL?

Over the coming weeks, several different

types of system testing will be taking place.

These detailed trial runs are known as dress

rehearsals. Three distinct types of dress

rehearsals will be occurring: the technical

dress rehearsal, the application dress

rehearsal and the workflow dress rehearsal.

To help avoid confusion, here are

definitions of what will take place

during each.

The technical dress rehearsal is in two

phases, technical and application. For

the technical component, Information

Systems staff will test the initial hardware

setup configuration. They will follow

a script developed by Epic. This trial

run is already underway and should be

complete six weeks prior to go-live. The

second component, the application dress

rehearsal, is conducted using a prescribed

list of activities to be performed on every

device, following a script provided by Epic.

Examples of activities include ability to

access and log in to Epic; print to a mapped

printer, label printer, scanner, etc.; and test

BCA reports and print to local printer. This

trial began in early May and will conclude in

early June.

The workflow dress rehearsal will take

place in mid-June. For this trial run, we will

use structured scripts mimicking a patient’s

chart (similar to the tracer methodology

used by The Joint Commission). Small

groups will conduct scripts, going from unit

to unit as the script dictates. The groups

will be made up of analysts, subject matter

experts and staff from the units they are

visiting. Any issues identified will be logged

into Sherlock to be resolved before go-live.

CELEBRATE, MOTIVATE, EDUCATE

To support the ongoing internal

communications efforts celebrating Saint

Francis Healthcare System’s transition to

Epic, in-depth video interviews have been

produced with members of the Executive

Team and physicians discussing what they

are most looking forward to with the new

electronic medical record. The videos

are playing in the media centers outside

the Chapel and Tuscan Sun Restaurant.

Countdown posters are displayed in

employee areas reminding everyone of

the time left before go-live on July 1. The

campaign’s theme is “This is going to be

EPIC,” which generates enthusiasm and

speaks to the magnitude of the changes

taking place.

The campaign’s goal is to celebrate Epic,

motivate the Saint Francis Family and

educate everyone involved. As part of this

goal, an Epic Helpline has been established

for questions. Call or text 573-919-0411 for

fast, reliable answers from the experts.

WHAT DO OTHERS SAY?

Epic is touted as the industry’s gold

standard of EMRs, but why? Here’s what

other providers have said:

“Epic promotes collaboration among physicians by

allowing them to connect easily with one another —

an advantage in caring for patients and managing

workflow. Its robust messaging system allows

asynchronous communication and immediate access

to information that avoids the hassles and delays

of the past. Epic also allows providers to identify

specialists quickly, even down to expertise in a

particular area.”

Christian M. Pettker, MD

Chief of Obstetrics

Yale School of Medicine

“The system will allow physicians to review and

edit their charts virtually anywhere. The days of

searching for scraps of paper, or patient prescription

information will be ended, notes the physician

leaders who have worked to make sure that the

transfer to a paperless medical record will happen

successfully. Now it is time for ‘no physician to be

left behind.’”

Topher Sharp, MD

Stanford Health Care

EPIC UPDATE

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The Friends Café by My Daddy’s Cheesecake

located in the Medical Center donates a portion of

all employee badge swipes made during a year to

The Friends of Saint Francis.

Proceeds raised benefit Saint Francis Healthcare

System patients and their families.

SHARE DAYS!June 1-30

Register for upcoming GOAL Series courses to

improve knowledge in computer skills, customer

service and provisional development. Enrollment is

through the eLearning system. If you have difficulty

enrolling, please call ext. 5107 or email

training@sfmc.net.

Employees must receive supervisory approval before

registering for the following scheduled courses:

June 14 • 2-3:30 pm Computer Skills: Basic Computer Skills

July 19 • 9-10:30 am Computer Skills: Basic Computer Skills

July 28 • 2-3:30 pm Computer Skills: Basic Computer Skills

August 9 • 2-3:30 pm Computer Skills: Basic Computer Skills

August 30 • 2-3:30 pm Computer Skills: Basic Computer Skills

Please visit http://training.sfmc.net and click

on GOAL Series for more information and

additional course dates.

Register Your BadgeSINGLE SIGN-ON

Still having trouble registering your employee badge with using the Single Sign On System?

Don’t fret, here are the steps to make it easy and headache free.

Note: Check your AD access by trying to log in to your Saint Francis email or API accounts.

If you have forgotten your password or have any problems with the instructions below,

please contact the Help Desk at ext. 5872 to have it reset.

In order to register your employee badge with the Single Sign On System, follow these steps:

1. Scan badge at computer (most of the computers in clinical areas have badge readers installed)

2. Select Enroll Card

3. Enter your username and password (username is typically first initial and last name; same password as email)

4. Select Next

5. Congratulations, your badge has been registered

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HEALTHY REWARDS EXPRESS SCREENINGS

THURSDAY, JUNE 2 • 7-9 AM HEALTH AND WELLNESS CONFERENCE CENTER

ANNUAL EVALUATION MONTHS: MAY, JUNE AND JULY

Spouses of employees with these evaluation months who are enrolled in Saint Francis

Healthcare System’s health insurance should also attend. Dependents 18 years and older who

are enrolled in the Medical Center’s health insurance plan are also invited to attend one of

the Express Screenings the month before, during or following the Medical Center employee’s

annual evaluation month.

Prior to the screening, please fast for 10-12 hours and visit https://wellsuite.com/

sfmchealthierus/ws/ to complete your online Personal Wellness Profile.

HEALTHY REWARDS ENROLLMENT CHANGES

Due to the annual evaluations date change, effective July 1, Healthy Rewards annual

enrollment will change to your rehire/hire date (the month listed on your employee name

badge) just like your Employee Health Nurse visit – so that all required labs for Healthy

Rewards and Employee Health may be drawn at the same time.

For most employees, there will be no change to your enrollment schedule. For those who

will be changing enrollment dates, Healthy Rewards staff will discuss any changes at your

next personal Wellness meeting. No Healthy Rewards participant will be penalized due to

these changes.

POWER OF ONELast summer, Genger, a Saint Francis Family member,

received terrible news for her family. Genger’s husband

had been injured at work and let go, leaving her family of

six with insufficient income. Unsure of what to do, Genger

reached out to Saint Francis Foundation, who informed

her of the Caring Fund.

Because of this opportunity for Saint Francis Families,

Genger’s family of six was able to keep up with their bills.

“Saint Francis helped our family so much in this time of

need,” says Genger. “We were able to keep the lights on

and our vehicles running, as well as supply food for our

four children.”

Although their insurance company denied Genger’s

husband surgery, Saint Francis was able to provide the

surgery he needed through the Patient Assistance Fund.

Now, the family is able to start getting back on their feet

after this discouraging setback.

This year, Team One and the Power of Sharing have

become the Power of One! This new employee-funded

campaign will have a huge impact on patients and their

families, our own Saint Francis Family and the community

by providing care, compassion and support in times of

need.

Donations benefit three internal funds:

• Cancer Care Fund

• Caring Fund

• Sister Esther Emergency Fund

And two external funds:

• Catholic Charities of Southern Missouri

• The United Way

These programs help prevent homelessness, assist

military veterans find homes, provide services for

individuals with developmental disabilities, assist at-risk

pregnant women, repair the homes of vulnerable families

and the elderly, assist individuals affected by natural

disaster and many others.

The total raised so far is $136,000. We are more than halfway to our goal of $250,000, but we still need employees to step up and help.

For more information, call ext. 5133. Visit www.foundation.sfmc.net/PowerOfOne to learn more and

make an online donation.

EVALUATION PROCESS CHANGE EFFECTIVE JULY 1

Effective July 1, 2016, Saint Francis Healthcare System will move from our current

anniversary date performance evaluation process to a focal evaluation process.

A focal evaluation helps align individual performances with the organization’s strategic

plan. Department goals will be established prior to evaluation so each person within the

department can be evaluated on the same goals. Since each employee’s performance is

being evaluated at the same time, managers can easily compare employees’ performance

and provide ratings and feedback that are fair and consistent.

Evaluations will be prorated based on the last review date in order to transition all employees

to the focal evaluation process.

Evaluations will be available for managers to complete beginning August 1, 2016. Managers

will have until October 31, 2016, to complete employee evaluations, including employee sign-

off process. Human Resources will process the evaluations during the month of November.

Employees’ new annual review date will be December 1 each year. Employees’ merit increase

or top-of-scale bonus will be reflected in the first pay period in December

(for this year, December 15).

BENEFITS CORNER

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40 YEARS35 YEARS

25 YEARS20 YEARS

15 YEARS

10 YEARS

5 YEARS

SERVICEMILESTONESThe Recognizing Special Roles feature in PowerLine is a monthly

acknowledgment of Saint Francis Family members and the

special roles they play. The following Saint Francis Healthcare

System professionals are recognized in June. Please take time to

thank them for their contributions.

JUNE 7: NATIONAL HEALTHCARE RECRUITER RECOGNITION DAY

This day promotes the contribution healthcare recruiters

make by improving their organizations every day. For more

information, visit www.nahcr.com. Saint Francis currently

employs two healthcare recruiters.

JUNE 9-16: NATIONAL NURSING ASSISTANTS WEEK

This week recognizes the contributions of nursing assistants who

provide daily care in long-term settings. For more information,

visit www.cna-network.org. Saint Francis currently employs 59

nursing assistants.

JUNE 13-17: HEALTHCARE RISK MANAGEMENT WEEK

This week celebrates the value that risk managers bring to

their healthcare organizations. For more information, visit

www.ashm.org. Saint Francis currently employs one

risk manager.

Featured awareness days, weeks or months are included in the

Calendar of Healthcare Observances and Recognition Days

produced by the Society for Healthcare Strategy & Market

Development of the American Hospital Association. The feature

will not recognize various diseases or movements, only staff

functions within the Medical Center.

The following employees reached service milestones with Saint Francis during the period listed above. Thank you for your dedicated service.

SPECIALTY DAYS

Luann G. Pfau Emergency Room

Rhonda M. Bartels Cape Care for Women

Courtney M. Baughn Level III NICU

Brittany A. Beal Cape Care for Women

Melinda G. Butler Pharmacy

Melissa M. Hammonds Cape Neurology Specialists

Ance O. Hawkins Anesthesiology

Rene M. Kunstmuller Anesthesiology

Joshua C. Lee Cardiovascular Lab

Ashley C. Lindley Family Birthplace

Amanda J. Masters Radiology

Shelbey L. Mayberry Cape Physician Associates

Wendy L. McCall Case Management

Karen E. Morgan Cape Care for Women

Lucia Obergoenner Cape Care for Women

Yanthi D. Penrose Food Service

Victoria L. Roberts Cape Care for Women

Emily I. Seyer Cape Care for Women

Glenda S. Yount Cape Care for Women

Robert B. Baldwin Neurosciences

Ashley M. Farrar Magnetic Resonance Imaging

Jessie C. Ladner Pharmacy

Jennifer D. Roth Pain Center

Michelle M. Scherer Infusion Center

Marcia B. Arehart Business Office

Leigh A. Green Family Birthplace

Theresa R. LeGrand Neurosciences

Christina A. MacKinnon Inpatient Respiratory Therapy

Michelle L. Nanney Same Day Surgery

Debra A. Schumer Nutrition Service

Linda L. Soder Case Management

Keith O. Westrich Inpatient Respiratory Therapy

Terry W. Umfleet Facilities Management

Jana K. Landewee Hospice

Linda Williams Neurosciences

Rosalie M. Haney Electrodiagnostic

Janet C. Landewee Patient Care Administration

Lillie M. Ledermann Progressive Care Unit

Judy L. Lichtenegger 3rd Floor ACC

Deborah A. Long Employee Health

ACKNOWLEDGMENT PERIOD3/20/16 — 4/30/16

10

Jessica L. Gist ........................................06/01Melissa S. Graham ................................06/01Judy L. Lichtenegger ..........................06/01Denae K. Lingo ......................................06/01Sara L. Mahnken ....................................06/01Naveed J. Mirza, MD ............................06/01Scott D. Phegley ...................................06/01Sarah M. Pohlman ................................06/01Mandy L. Stroder ..................................06/01Anand N. Venkata, MD .......................06/01Kaitlyn L. Warner ..................................06/01Marcia F. Abernathy ...........................06/02Jonathan D. Cowart ............................06/02Dennis J. Straubinger, DO ................06/02Brittany N. Thomas .............................06/02John I. Watkins .....................................06/02Peggy L. McMullin ...............................06/03Laura E. Moreland ...............................06/03Lisa A. Newcomer ...............................06/03Katrina L. Waters .................................06/03Renda J. Baird ......................................06/04Mark A. Barr ..........................................06/04Amantha S. Dunning ..........................06/04Kari L. Fields ..........................................06/04Rebecca A. Holter ...............................06/04Marci A. Kester .....................................06/04Carla A. Lee ...........................................06/04Robert E. Lewis ....................................06/04Duc T. Nguyen, DO .............................06/04Rebecca A. Parris ................................06/04Taylor M. Pohlman ...............................06/04Adena K. Raines ...................................06/04Francisca S. Rodriguez .....................06/04Clay T. Rouse .........................................06/04Laura N. Boos .......................................06/05Yolanda E. Guffey ................................06/05Meera Krishnan, MD ...........................06/05Alicia M. Landewee .............................06/05Jesse D. Martin .....................................06/05Taylor A. Olin .........................................06/05Elizabeth S. Vanpool ..........................06/05Tara L. Williams ....................................06/05Brandi K. Barnett .................................06/06Monique L. Hammuck ........................06/06Lisa L. Santi ...........................................06/06Linda K. Bess .........................................06/07Madison E. Farrow ..............................06/07Kathryn L. Leimer ................................06/07Sandra D. Mills ......................................06/07Kristen L. Parsley .................................06/07Mark A. Proffer .....................................06/07Erica L. Sander .....................................06/07Barbara J. Speer ..................................06/07

Jeanette M. Voshage .........................06/07Karen A. Benefield ..............................06/08Brittany A. Brockmire ........................06/08Stacy N. Heider ....................................06/08Amber M. Rogers ................................06/08Jennifer M. Stidham ...........................06/08Christy M. Williams .............................06/08Deanna M. Armstrong .......................06/09Danielle M. Carnell ..............................06/09Melissa M. Hammonds .......................06/09James A. Henry ....................................06/09Dustin C. Mattison ...............................06/09Mindy A. McCuan ................................06/09Robin D. Park ........................................06/09Suzanne M. Solari-Price ....................06/09Sara E. Cissell .........................................06/10Kim D. Freed ..........................................06/10Sabrina P. Gilbert ..................................06/10Brian K. Huckstep .................................06/10Jessica M. Mabry ..................................06/10Nancy S. Sides .......................................06/10Cheri D. Wells .........................................06/10Veronica P. Bennett ..............................06/11Tammy E. Coates ...................................06/11Larissa S. Pierce .....................................06/11Michael T. Stanley ..................................06/11JoVonne D. Banks ................................06/12Julia E. Barringer ..................................06/12Leigh M. Burch ......................................06/12Stacie D. Cook .......................................06/12Jennifer R. Debrock .............................06/12Tamila D. Graham .................................06/12Cynthia L. Hahs .....................................06/12Therese C. Jones ..................................06/12Michael S. Killen, MD ...........................06/12Sonya J. Norman ..................................06/12Surita S. Bieser ......................................06/13Nicole L. Chance ...................................06/13Amanda A. Jones .................................06/13Monica M. Kleffner-Pfau ....................06/13Jerica A. Lemons ..................................06/13Zachary C. Schneider .........................06/13Tori L. Ainsworth ..................................06/14Rhonda M. Bartels ................................06/14Vicki J. Bryant ........................................06/14Lori E. Jones ...........................................06/14Joseph W. Miller ....................................06/14Machele D. Mossman ..........................06/14Rebecca L. Salvo ..................................06/14Lindsey N. Edwards .............................06/15Penny L. Grigery ...................................06/15Lisa A. Hadler .........................................06/15Pamela S. Miles ......................................06/15

Melissa K. Welsh ...................................06/15Felecia J. Blanton .................................06/16Katelyn E. Bock .....................................06/16John E. Buell ..........................................06/16Frances R. Keller ...................................06/16Tina D. Mayabb ......................................06/16Todd R. Vanover ...................................06/16Wendi M. Carns, MD ............................ 06/17Janet L. Casper ..................................... 06/17Cody T. Gills ............................................ 06/17Tyler P. Hardy ......................................... 06/17Dana C. Schwieger .............................. 06/17Brooke C. Slinkard ............................... 06/17Kate L. Crabill ........................................06/18Kirsten L. Dee ........................................06/18Nichole B. Glueck .................................06/18Michelle D. Hardin ................................06/18Ashley C. Lindley ..................................06/18Hope C. Mix ............................................06/18Kevin S. Moore .......................................06/18Derek S. Riley .........................................06/18Julie N. Riley ...........................................06/18Robert L. Bunger ..................................06/19Steven H. Kirk ........................................06/19James A. Lawrence .............................06/19Chelsea M. Montgomery ....................06/19Shandy R. Scholl ...................................06/19Terry L. Stewart-Sousan ....................06/19Amanda K. Taegtmeyer .....................06/19Chantel L. Vandeven ...........................06/19Ashley J. VanGorkom .........................06/19Phillip L. Hopper ..................................06/20Lois A. Schade ......................................06/20Courtney M. Baughn ........................... 06/21Elizabeth L. Buechlein ........................ 06/21Kathleen D. Holiman ............................ 06/21Joseph H. Jacob, MD .......................... 06/21DuJaun L. McCray ................................ 06/21Tamrah S. Bass ..................................... 06/22Jenny S. Ernst ....................................... 06/22Richard L. Essner ................................. 06/22Whitney B. Glueck .............................. 06/22Emily G. Hecht ...................................... 06/22Sherry I. Hills ......................................... 06/22Deangela D. Lane ................................ 06/22Karl L. Ribble ......................................... 06/22Fred C. Saranillio ................................. 06/22Brandon J. Scott, DO ......................... 06/22Jamie L. Welker.................................... 06/22Kimberly L. Ahrens ............................. 06/23Keri D. Faught ....................................... 06/23Steven R. Hess ...................................... 06/23Angie L. Maddox ................................. 06/23

Brittney A. Powderly .......................... 06/23Rustico A. Ramos, MD ....................... 06/23Ryan J. Bandermann ..........................06/24Cecil W. Brotherton ............................06/24Christopher P. Crook ..........................06/24Amanda D. Holloway .........................06/24Regina D. Jones ...................................06/24Julie A. Locke .......................................06/24Tanya J. Mayweather-Summers .....06/24Tiffany M. Meesala ...............................06/24Gaileen Y. Roark ...................................06/24Samantha R. Waddell ........................06/24Jay D. Willey, MD .................................06/24Emily C. Crites ...................................... 06/25Katlyn A. Drury ..................................... 06/25Donna M. Essner .................................. 06/25Kaitlyn R. Glastetter ........................... 06/25Sheila S. Hahn ....................................... 06/25Geri L. Hennemann ............................. 06/25Chris A. McMillan ................................. 06/25Tiffany M. Mothershead .................... 06/25David C. Prather ................................... 06/25Deborah K. Yancey ............................. 06/25Ashley D. Zyduck................................. 06/25Darla R. Allen ........................................06/26Anita J. Jenkins ....................................06/26Lindsey D. Pinnon................................06/26Jessica L. Aikey .................................... 06/27Kenneth G. Dirnberger ...................... 06/27Richard C. Fehr .................................... 06/27Carrie L. Hamilton ............................... 06/27Cynthia D. Lemons .............................. 06/27Brandon C. McAlister ......................... 06/27Julie M. McGrath .................................. 06/27Elizabeth M. Stone .............................. 06/27Clola D. Ury ............................................ 06/27Mechelle J. Abernathy ....................... 06/28John J. DeMarie ................................... 06/28Fleisha M. Hensley............................... 06/28Ricky D. Kelley ...................................... 06/28Hannah M. Nenninger ........................ 06/28Debra A. Shoemaker .......................... 06/28Kacie L. Stroud ..................................... 06/28Robert M. Watson ............................... 06/28Daniel M. Atkinson ..............................06/29Joshua D. Boardman ..........................06/29Jill M. Brown ..........................................06/29Joseph M. McClain, MD .....................06/29Matthew D. Roark ................................06/29Amanda O. Braxton ............................06/30Lester L. Harris .....................................06/30Robert J. Magers .................................06/30Misty A. Middleton ..............................06/30

Saint Francis FamilyBIRTHDAYS

June2016

11

ALIVIA P. ARNOLD Nurse Assistant

Neurosciences

SHAHADAT N. AZIZ Fitness Specialist

Fitness Plus

MITCHELL A. BALTZELL Administrative Partner

3rd Floor ACC

BRANDI K. BARNETT LPN – Physician Office

Physicians Park Primary Care

VANESSA K. BELMAS Medical Assistant - Physician Office

Cape Cardiology Group

BLAINE E. BLAYLOCK EMT-P

Emergency Room

DAVID W. BLECKLER Sr. Systems Analyst

Information Systems

LAURA N. BOOS Special Events Coordinator

Foundation

JANELLE M. BRINER Coding & Compliance Specialist

Saint Francis Medical Partner Administration

COURTNEY J. CATES Receptionist II – Physician Office

Cape Neurosurgical Associates

ASHLEY R. CRAIG CN II

General Medical

CARSON C. CUNNINGHAM, MD Bariatric Surgeon

Weight Loss Solutions

BRYCE A. DAY-SMITH Supply Tech

SPD Supply Services

CASSANDRA L. DOLAN Lead Service Desk Representative

Dexter Fitness Plus

ERIC W. DOW Payment Processor

Business Office

LINDSEY N. EDWARDS CN II

General Medical

JOHN M. ENGLISH EMT-P

Emergency Room

SHELBY L. FRANKLIN LPN

General Medical

SUSAN C. GLISSON Patient Transport EMT

Patient Transport

FRED G. GROSS EMT-P

Emergency Room

YOLANDA E. GUFFEY Financial Counselor

Business Office

CYNTHIA A. HELM Medical Assistant - Physician Office

Physicians Park Primary Care

AMBER R. HINKLE Patient Transport EMT

Patient Transport

BRANDON S. HINKLE EMT-P

Emergency Room

BRAD J. HOLTEN Graphic Designer

Marketing

AUGUST J. JACOBS Grounds Tech II

Facilities Management

ANITA J. JENKINS Receptionist II – Physician Office

Cape Neurosurgical Associates

TAMELA A. JONES Patient Account Representative

Business Office

KIMBERLY D. JORDAN Medical Assistant - Physician Office

Immediate Convenient Care

KIMBERLY K. KERN Certified Diabetes Educator

Diabetes Education & Management

KEVIN W. KOBLER CN I

Medical Intensive Care

JUSTIN G. LEADBETTER EMT-P

Emergency Room

CARLA A. LEE Surgery Scheduler – Physician Office

Cape Neurosurgical Associates

JONATHAN M. LITCHFIELD Food Service Associate

Food Service

STEPHANIE A. LONG Coder–Certified – Physician Office

Cape Neurosurgical Associates

HERMANUS J. LOUW Manager - Fitness Plus Dexter

Dexter Fitness Plus

TRACY M. MAPES Professional Billing Specialist

Saint Francis Medical Partner Administration

JACOB C. MARBERRY File Clerk-Physician Office

Cape Neurosurgical Associates

ROSE M. MARBERRY Business Office Manager –

Physician Office

Cape Neurosurgical Associates

TRUDY S. MAYABB Professional Billing Specialist

Saint Francis Medical Partner Administration

MICHELLE R. MINARD Medical Assistant - Physician Office

Cape Gynecologic Oncology

ELIZABETH C. MOONEYHAN Histology Technician (Non-Certified)

Laboratory

JESSICA L. MOORE Payment Processor

Business Office

ASHLEY N. MULLINS Respiratory Care Technician

Inpatient Respiratory Therapy

ROBIN D. PARK Receptionist II – Physician Office

Immediate Convenient Care

BRENDA K. RHODES Certified Respiratory Therapist

Emergency Room

KYLIE N. RITTER Food Service Ambassador

Food Service

NATALIE A. ROBEY LPN

General Medical

JACQUELINE D. RODGERS-MARTIN Medical Billing Specialist –

Physician Office

Saint Francis Medical Partner Administration

BRENDA K. SANDERS Transcriptionist – Physician Office

Cape Neurosurgical Associates

WILLIAM L. SCHANDA Nurse Assistant

Neurosciences

LINDA L. SCHLICK CN IV

Home Health

KARI N. SIMON Financial Counselor

Business Office

MICHAEL L. SPIES Boiler Tech

Plant Operations

CARRIE L. SPOOLER Device Clinic Assistant (LPN) –

Physician Office Cape Cardiology Group

EMMA S. STEFFENS Food Service Ambassador

Food Service

TAMRA D. SUMRALL LPN – Physician Office

Physicians Park Primary Care

LYNDSAY D. SWADER LPN

General Medical

ANTONIO D. SYKES Recruiter

Human Resources

KELCIE L. USSERY Food Service Associate

Food Service

SUSAN L. WEAVER Nurse Practitioner

The Healthy Weigh

BOBBI J. WELKER Payment Processor

Business Office

LEIGH-ANN M. WHITE Lead Performance

Improvement Specialist

Performance Improvement

BROOKE E. WHITLEDGE Nurse Assistant

Neurosciences

ZACKARY S. WILLEFORD Patient Transport EMT

Patient Transport

LLOYD F. WILLIAMS LPN and Surgical 1st Assistant –

Physician Office

Cape Neurosurgical Associates

WELCOME TO THE

Saint Francis FamilyNEW EMPLOYEES

12

SAINT FRANCIS HEALTHCARE SYSTEM It is not enough just to wish well; we must also do well.

SAINT AMBROSE

BABY & ME: TOBACCO FREE

Saint Francis Healthcare System is one of six

healthcare facilities chosen to participate in an

evidence-based smoking-cessation initiative. “Baby

& Me: Tobacco Free” is sponsored by the March of

Dimes and Anthem Blue Cross and Blue Shield in

Missouri. It is an incentive-based program to help

pregnant women quit smoking before, during and

after pregnancy.

Smoking during pregnancy causes major

complications, such as premature births, and the goal

of this program is to see those rates decline. Baby &

Me: Tobacco Free will provide $25 in monthly diaper

vouchers to female smokers who quit smoking prior

to delivery and stay smoke-free for up to one year

postpartum. Similar initiatives in other states have

seen as much as 60 percent of women enrolled in the

program successfully quit smoking.

For more information, call Tracy Carr, Certified Nurse

Midwife, at ext. 5470.

POWERLINEEMERGING LEADERS GRADUATION

On May 4, the Emerging Leaders Program (ELP)

offered through Training and Development

presented 33 Saint Francis Family members with ELP

graduation certificates.

“Yes, [ELP] is a lot of work,” says Nick Unverferth,

BS, CNMT, MBA, Nuclear Medicine Technician as he

addressed his fellow ELP classmates. “But, we have

gained a lot of knowledge in such a short amount

of time.”

“I learned so much from ELP,” says Christy Farrow,

Rehabilitation External Admission Liaison. “Not

just from the topics discussed but from each of my

class members.”

During the ceremony, the class was addressed by

Jeannie Fadler, Vice President – Patient Care Services;

Gerry Salter, Vice President of Professional Services;

Jason Banderman, Director of Ambulatory Services;

and Maryann Reese, RN, MHA, DHA, FACHE, Executive

Vice President/Chief Operating Officer. Each leader

expressed the importance of the tools that they had

learned through their own journey of leadership,

imparting a piece of the knowledge they have gained

through their roles.

“As a leader you are always on stage,” says Reese.

“Everything you say, they will take seriously so be

honest with people. Every time someone gives you an

opportunity, say yes!”

ELP is designed for individual contributors who are

considering the transition into a leadership role with

Saint Francis Healthcare System. The content of

the class is oriented toward preparing the potential

leader for the challenges of leadership before they

are considered and promoted into management. Each

participant for ELP is selected by his or her manager

or director.

ELP GRADUATING CLASS

• Jessica Riley, MSN, RN-BC, CNL

• Jill LeGrand, MBA

• Lizzy Stone, BSN, RN

• Katrina Calhoun, RRT

• Shannon Erzfeld

• Dana Boyland, LCSW

• Amanda Sitzes

• Christy Farrow, MBA

• Erin VonNida, MA, CCC-SLP

• Ronnie Ethridge

• Kristie Yarbro

• Sharon Pender

• Arica Eftink, MS, CCC-SLP

• Alex Martin

• Josanna Norman, RN, VABC

• Judy Pfeiffer, RN, BSN

• Janet Anders, RD, LD

• Gordon Powers

• Amy Essner, BSN, RN, CCRN

• Brad Seidenstricker

• Lonnie Chapman

• Steve Kirk

• Nick Unverferth, BS, CNMT, MBA

• Joshua Gilyard

• Wesley Mangels, RN

• Eileen Sievers, BS, RN, CCEP

• Jason Williams, MA, BSN, RN, EMT-B, PCCN

• Jennifer Myracle, BSN, RN, CCRN

• Kirt Burger, PT

• Kalyn Thurman, RN, BSN

• Marci Kester

• Shay Valleroy, RRT

• Scott Hillis, RTR, EMT, AS

Jeff Hannah, Organizational Development

Specialist and Angie Bond ELP Facilitator and

Program Development Specialist pose with the

2016 Emerging Leaders Program Graduates.