VIC ELECTRONIC FOOD SAMPLE

GUIDE

Aug 2014

Introduction

• This a quick guide to help set up, operate and feedback information about the electronic food sampling app

• The guide is split into four areas:

• Support instructions

• How to complete the form

• How to save & duplicate a form

• Contacts details and feedback

Introduction • The electronic food sampling app is a system that will produce an

electronic food sample submission form. The system will transmit the required data directly to Laboratory Information Management System (LIMS) and to the EHO who collected the sample

• The system will help to facilitate better records of regulatory activity by officers, and improve the communication from the field and central offices. The app allows the EHO to take photographs of food samples and automatically attaches those photographs to the sample submission form. The app also allows EHO to sign ‘on glass’.

• The use of the app is voluntary and will not replace the paper form. EHO will still have the option to choose which method suits their business requirements when collecting food samples. However, the electronic food sampling app will be available to LGAs at no extra cost over the next 5 years by the app developer

How to install and log into the app

Please follow the installation instructions in this document

Any internet enabled device

Step 1

Type: http://acresta.eps.blinkm.co/vic-foodsample/ into your browser

To use the app in browser mode

Step 2

Type User Name: test

Type Password: fscs

Press: Login

Handy hint

The more recent versions of following browsers are recommended as they manage WebApps best, for user experience • Safari • Chrome • Firefox • IE9+ (Prevents photo capture in browser

mode though you can choose photo’s from your gallery, and the sign on glass functionality is limited)

Step 3

To download the app to your smart device

For iPhone / iPad Press

Step 4

Click Install Loading App Click to Open App

Step 5

Enter log in info as per step 2

Enter User profile info (including

username and new password)

Remember to save each

section

Don’t forget to enter the lab/s contact email

Step 6

Ready to go

Note Additional navigation bar

Click Home Button

How to complete the form • Designed to flow and replicate the

paper form

• Still has mandatory fields

• Enter the data as required, such as:

Scan or key the Council Food Sample barcode

(Note field requires a valid barcode)

Premises classification

Premises name, address

How to complete the form

Continue to complete the form by clicking on the appropriate field

• Sample condition

• Purpose of testing

• What are the required tests

How to complete the form

• Click on the appropriate sample descriptors – Note: for ready to eat

foods/composite foods, please make sure either ‘ingredients cooked’, ‘ingredients uncooked’ or both are selected

• Continue to follow descriptors until completed

How to complete the form • Continue to complete the

form by adding additional information

• Take a photo and sign

• Confirm lab contacts Note if you have multiple labs set up in your profile choose the appropriate one from the drop down list

• Submit the form

• New button will save current form and open a new form

How to complete the form

• Once the form has been submitted:

– You will receive a pdf and csv

file

– The lab will also receive a pdf

and csv file

How to save & duplicate a form

• The app allows you to save and duplicate forms to make taking multiple samples from the same premises easier and quicker

How to save & duplicate a form

• Pre-fill the information you want to duplicate

• Press the ‘Save’ button

• Once saved, this message will appear

How to save & duplicate a form • To access the saved form,

click here

• To access the form, click on the one you want. Then click either ‘Resume’ or ‘Duplicate’

How to save & duplicate a form

• Once duplicated, press resume to go into a copy of the original form

• You will also need to change the time and date of the sample, as it stays the same as when the original form was started.

Original Duplicate

Contacts and Feedback

• Issues related to the IT functions of the app please refer to Acresta Support

• Acresta - http://support.acresta.com

• Issues related to the sample selection or other form entry data please refer to

the Department of Health:

Paul Goldsmith - 03 9096 5497 or paul.a.goldsmith@health.vic.gov.au

Heather Haines - 03 9096 5751 or heather.haines@health.vic.gov.au

Karen Marsh - 03 9096 1457 or karen.marsh@health.vic.gov.au

Laboratory contacts:

• DTS - councilsamples@dtsfoodlabs.com.au

• OMIC - councils@omicaustralia.com.au

Handy hints • Depending on the device type you are currently using, you can run

the app in a “browser mode” or installed on your device as an “app”

– In browser mode you have the same features and functions as the app except you have a dependency on network coverage

– In app mode the form will only require network/connectivity to submit the form (it is a smoother user experience)

• At the moment, the downloadable app is only available on Apple devices but in future releases there will be Windows and Android App installs on the home screen (see step 3 of your install guide for how to install)

Handy hints • Take the time to set your profile correctly as it will save you

time entering data in the future – Don’t forget to save as you go through the setting up of your profile

– If you share devices with your colleagues remember the profile and passwords would be different

– Save time and key strokes ….. Remember to enter the prefix of the barcode. You will only have to type in the trailing digits in the future forms

– Also remember that the barcode field has an algorithm built in to make sure the barcode is a valid one (the barcodes allocated by Department of Health)

– Some device cameras do not have barcode scanning capabilities. In that scenario type the barcode

Handy hints • Please click the FAQs button for Online Information Training and FAQs

about the form

• If you have a problem that directly relates to the performance of the app – Please register and log the issue at http://support.acresta.com

– You will be assigned a support ticket to track the progress of its resolution

– Importantly, it will speed up the resolution of potential issues for other users

– Please follow the instructions in the Acresta Support Guidelines in FAQs button of the app