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7/21/2019 PPT3_IT Infrastructure & Platforms
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3.2
OBJECTIVES
Define IT infrastructure and describe tecom!onents and le"els of IT infrastructure
Identif# and describe te sta$es of ITinfrastructure e"olution
Identif# and describe te tecnolo$# dri"ers of ITinfrastructure e"olution
%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
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OBJECTIVES &Continued'
%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
(ssess contem!orar# com!uter ard)are!latform trends
(ssess contem!orar# soft)are !latform trends
E"aluate te callen$es of mana$in$ ITinfrastructure and mana$ement solutions
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IT I/(ST4CT4E
Definin$ IT Infrastructure
%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
Includes ard)are5 soft)are5 and ser"ices
( set of !#sical de"ices and soft)are a!!licationstat are re6uired to o!erate te entire enter!rise
7our firm is lar$el# de!endent on its infrastructure fordeli"erin$ ser"ices to customers5 em!lo#ees5 and
su!!liers.
7ou can tin8 of infrastructure as di$ital !lumbin$5but its muc more tan tat9
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3.+
IT I/(ST4CT4E
Te Connection bet)een te irm5 IT Infrastructure5 andBusiness Ca!abilities
%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
i$ure +:1
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IT I/(ST4CT4E
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IT I/(ST4CT4E
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IT I/(ST4CT4E
%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
Electronic accountin$ macine era> &1@3A1@A'
eneral:!ur!ose mainframe and minicom!uterera> &1@@ to !resent'
Personal com!uter era> &1@?1 to !resent'
Clientser"er era> &1@?3 to !resent'
Enter!rise internet com!utin$ era> &1@@2 to!resent'
E"olution of IT Infrastructure> 1@A2AA
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IT I/(ST4CT4E
Eras in IT Infrastructure E"olution
%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
i$ure +:3
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IT I/(ST4CT4E
( %ultitiered ClientSer"er /et)or8 &/:tier'
%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
i$ure +:*
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IT I/(ST4CT4E
%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
%oores la) and micro!rocessin$ !o)er
Te la) of mass di$ital stora$e
%etcalfes la) and net)or8 economics
Declinin$ communications costs and te Internet
Standards and net)or8 effects
Tecnolo$# Dri"ers of Infrastructure E"olution
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IT I/(ST4CT4E
%oores
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IT I/(ST4CT4E
allin$ Cost of Ci!s
%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
i$ure +:+
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IT I/(ST4CT4E
Eam!les of /anotubes
%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
i$ure +:;
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IT I/(ST4CT4E
Te Ca!acit# of ,ard Dis8 Dri"es ro)s E!onentiall#51@?A2AA*
%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
i$ure +:?Source>Authors.
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IT I/(ST4CT4E
Te Cost of Storin$ Data Declines E!onentiall#51@A2AA*
%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
i$ure +:@Source>Exponential Growth an Illusion?:
Response to Ilkka Tuomi, b Ra !ur"weil,!ur"weilAl.net, #eptember $%, $&&%. 'se(
with permission.
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IT I/(ST4CT4E
E!onential Declines in Internet Communications Costs
%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
i$ure +:1ASource>Authors.
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Com!uter ,ard)are Platforms
O!eratin$ S#stem Platforms
Enter!rise Soft)are (!!lications
Data %ana$ement and Stora$e
%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
I/(ST4CT4E CO%PO/E/TS
Se"en -e# Infrastructure Com!onents
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/et)or8in$Telecommunications Platforms
Internet Platforms
Consultin$ and S#stem Inte$ration Ser"ices
%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
I/(ST4CT4E CO%PO/E/TS
Se"en -e# Infrastructure Com!onents &Continued'
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3.21
Te IT Infrastructure Ecos#stem
%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
I/(ST4CT4E CO%PO/E/TS
i$ure +:11
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%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
Com!uter ,ard)are PlatformsCom!uter ,ard)are Platforms
F11A billion annuall# s!ent in te 4nited States
Dominance of Intel5 (%D5 and IB% 32:bit!rocessor ci!s at te client le"el
Ser"er mar8et increasin$l# dominated b#ine!ensi"e $eneric !rocessors from te samemanufacturers
I/(ST4CT4E CO%PO/E/TS
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%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
Stron$ ser"er mar8et $ro)t for +* bit $eneric
!rocessors from (%D5 Intel and IB%
Blade ser"ers re!lace bo ser"ers
%ainframes continue as a !resence )or8in$ as"er# lar$e ser"ers
I/(ST4CT4E CO%PO/E/TS
Com!uter ,ard)are Platforms &Continued'
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%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
O!eratin$ S#stem Platforms
F1AA billion annuall# s!ent in te 4nited States
Continued dominance of %icrosoft OS in teclient &@G' and andeld mar8et &*G'
ro)in$ dominance of
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%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
Enter!rise Soft)are (!!lications
F1+ billion annuall# s!ent in te 4nited Statesfor basic enter!rise soft)are infrastructure
S(P5 Oracle5 Peo!leSoft &no) Oracle'5 and Siebeldominate tis mar8et.
%iddle)are firms li8e BE( and JD Ed)ards ser"esmaller firms5 and )or8 also in te 0eb ser"icess!ace.
I/(ST4CT4E CO%PO/E/TS
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%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
Te enter!rise mar8et is consolidatin$ around afe) u$e firms tat a"e $ained si$nificantmar8et sare suc as S(P and Oracle.
%icrosoft is e!andin$ into smaller firmenter!rise s#stems )ere it can build on its0indo)s ser"er:installed base.
I/(ST4CT4E CO%PO/E/TS
Enter!rise Soft)are (!!lications&Continued'
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%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
Data %ana$ement and Stora$e
F;A billion annuall# s!ent in te 4nited States.
Oracle and IB% continue to dominate tedatabase soft)are mar8et.
%icrosoft &S< Ser"er' and S#base tend to ser"esmaller firms.
O!en source
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%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
F3 billion annuall# s!ent in te 4nited States for
!#sical ard dis8 stora$e
Te ard dis8 mar8et is consolidatin$ around a
fe) u$e firms li8e E%C and smaller PC ard dis8
firms li8e Sea$ate5 %ator5 and 0estern Di$ital
I/(ST4CT4E CO%PO/E/TS
Data %ana$ement and Stora$e &Continued'
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%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
/et)or8in$Telecommunications Platforms
F1A billion annuall# s!ent on net)or8in$ andtelecommunications ard)are
F;AA billion annuall# s!ent on telecommunicationsser"ices5 e.$. !one and Internet connecti"it#
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%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
Enter!rise net)or8in$ almost entirel#
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3.31
%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
Internet Platforms
F32 billion annuall# s!ent on Internet
infrastructure in te 4nited States
Internet ard)are ser"er mar8et concentrated in
Dell5 ,P5 and IB%
Prices fallin$ ra!idl# b# u! to AG in a sin$le #ear
for lo):!o)er ser"ers
I/(ST4CT4E CO%PO/E/TS
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%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
O!en:source (!ace remains te dominant 0eb
ser"er soft)are5 follo)ed b# %icrosofts IIS
ser"er.
Suns Ja"a $ro)s as te most )idel# used tool
for interacti"e 0eb a!!lications.
%icrosoft and Sun settle a lon$:standin$ la) suit
and a$ree to su!!ort a common Ja"a.
I/(ST4CT4E CO%PO/E/TS
Internet Platforms &Continued'
% I f i S
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%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
Consultin$ and S#stem Inte$ration Ser"ices
%ost firms toda#5 e"en lar$e firms5 cannot
de"elo! teir s#stems )itout si$nificant outside
el!.
F13A billion annuall# s!ent on com!uter s#stem
desi$n5 and related business ser"ices li8e
business !rocess redesi$n in te 4nited States
(bout ?G of business consultin$ in te 4nited
States in"ol"es IT business consultin$.
I/(ST4CT4E CO%PO/E/TS
% I f i S% t I f ti S t
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3.3*
%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
Inte$ration ser"ices in"ol"es inte$ratin$ data5
and a!!lications in a firm.
Connectin$ ne) a!!lications and s#stems to
le$ac# s#stems
IB% as transformed itself into a s#stems
inte$ration firm )it IB% lobal Ser"ices5 te
lar$est s#stem inte$ration firm.
I/(ST4CT4E CO%PO/E/TS
Consultin$ and S#stem Inte$ration Ser"ices &Continued'
% t I f ti S t% t I f ti S t
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%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
Te Inte$ration of Com!utin$ and TelecommunicationsPlatforms
Increasin$l# com!utin$ ta8es !lace o"er te
net)or8.
Client le"el> inte$ration of cell !ones and PD(s&Eam!le> Palm Treo'
Tele"ision5 "ideo5 and radio mo"e to)ard di$ital!roduction.
CO/TE%PO(7 ,(D0(E P
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%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
Ser"er le"el> Te inte$ration of "oice tele!one
and te Internet brin$ to$eter t)o istoricall#se!arate and distinct $lobal net)or8s.
Te net)or8 in man# res!ects is te source of
com!utin$ !o)er.
CO/TE%PO(7 ,(D0(E P
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%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
rid Com!utin$>
In"ol"es connectin$ $eo$ra!icall# remote
com!uters into a sin$le net)or8 ca!able of
)or8in$ in !arallel on business !roblems tatre6uire sort:term access to lar$e com!utational
ca!acit#
ater tan !urcase u$e mainframes or su!ercom!uters5 firms can cain to$eter tousands
of smaller des8to! clients into a sin$le
com!utin$ $rid.
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%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
%ost com!uters in te )orld are loafin$5 and atni$t te# are slee!in$.
It is estimated tat from 2G : AG of tecom!utin$ !o)er in te 4nited States is unused.
rid com!utin$ sa"es infrastructure s!endin$5
increases s!eed of com!utin$5 and increases tea$ilit# of firms.
Eam!les> o#al DutcSell rou! and te/ational Di$ital %ammo$ra!# (rci"e
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%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
On:Demand &4tilit#' Com!utin$>
irms off:loadin$ !ea8 demand for com!utin$
!o)er to remote5 lar$e:scale data !rocessin$
centers
De"elo!ed b# IB%5 S4/5 and ,P
irms !a# onl# for te com!utin$ !o)er te# use5as )it an electrical utilit#.
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%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
Ecellent for firms )it s!i8ed demand cur"es
caused b# seasonal "ariations in consumer
demand5 e.$. olida# so!!in$
Eam!le> ,arr# and Da"id use IB%s On:Demand
com!utin$
Sa"es firms from !urcasin$ ecessi"e le"els of
infrastructure
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%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
(utonomic Com!utin$>
Com!uter s#stems &bot ard)are and soft)are'a"e become so com!le tat te cost of
mana$in$ tem as risen.
Tirt# to fift# !ercent of a com!an#s IT bud$et iss!ent !re"entin$ or reco"erin$ from s#stemcrases.
O!erator error is te most common cause ofcrases.
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%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
(utonomic com!utin$ is an industr#:)ide effort
to de"elo! s#stems tat can>
Confi$ure5 o!timie5 and tune temsel"es ,eal temsel"es )en bro8en Protect temsel"es from outside intruders and
self:destruction
Eam!le> 0indo)s HP and %a H OSautomaticall# do)nload !atces and u!dates.
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3.*3
%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
Ed$e Com!utin$>
Ed$e com!utin$ is a multitier5 load:balancin$
sceme for 0eb:based a!!lications.
Processin$ load is distributed closer to te user
and andled b# lo)er:cost ser"ers.
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%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
Increases ser"ice le"els
Pro"ides firm $reater fleibilit# in res!ondin$ toser"ice re6uests
Seasonal s!i8es in demand can be off:loaded to
oter ed$e ser"ers.
CO/TE%PO(7 ,(D0(E P &Continued'
%ana$ement Information S#stems%ana$ement Information S#stems
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3.*
Ed$e Com!utin$ Platform
%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
i$ure +:12
CO/TE%PO(7 ,(D0(E P
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%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
Te four ma=or temes in contem!orar# soft)are!latform e"olution>
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%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
Te ise of
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%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
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3.*@
%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
Ja"a>
(n o!eratin$ s#stemLInde!endent5 !rocessor:inde!endent5 ob=ect:oriented !ro$rammin$lan$ua$e
(!!lications )ritten in Ja"a can run on an#ard)are for )ic a Ja"a "irtual macine asbeen defined.
Ja"a is embedded in PD(s5 cell !ones5 andbro)sers.
Ja"a is a leadin$ interacti"e !ro$rammin$
en"ironment for te 0eb.
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3.A
%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
Soft)are for Enter!rise Inte$ration>
One of te most im!ortant soft)are trends of te
last decade is te $ro)t of Menter!rise in a boN
or te !urcase of enter!rise:)ide soft)ares#stems b# firms.
ater tan build all teir o)n soft)are on a
custom basis5 lar$e firms increasin$l# !urcaseenter!rise a!!lications !re)ritten b# s!ecialied
soft)are firms li8e S(P5 Oracle5 Peo!leSoft5 and
oters.
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3.1
%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
Te $oal is to acie"e an inte$rated firm:)ide
information en"ironment5 reduce cost5 increase
reliabilit#5 and to ado!t business best !ractices
)ic are ca!tured b# te soft)are.
Enter!rise soft)are firms acie"e economies of scale
b# sellin$ te same soft)are to undreds of firms.
Toda#s enter!rise s#stems are ca!able of inte$ratin$
older le$ac# a!!lications )it ne)er
0eb:based a!!lications.
CO/TE%PO(7 SOT0(E P &Continued'
%ana$ement Information S#stems%ana$ement Information S#stems
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3.2
Enter!rise (!!lication Inte$ration &E(I' Soft)are VersusTraditional Inte$ration
%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
i$ure +:13
CO/TE%PO(7 SOT0(E P
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3.3
%ana$ement Information S#stems%ana$ement Information S#stemsIT Infrastructure and PlatformsIT Infrastructure and Platforms
0eb Ser"ices and Ser"ice:Oriented (rcitecture0eb Ser"ices and Ser"ice:Oriented (rcitecture
0eb Ser"ices>
(n alternati"e to enter!rise s#stems is to use ne)
0eb:based standards to create a communication!latform allo)in$ older a!!lications to
communicate )it ne)er a!!lications.
0eb ser"ices refers to a set of loosel# cou!ledsoft)are com!onents tat ecan$e information
)it eac oter usin$ 0eb communication
standards and lan$ua$es.
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%ana$ement Information S#stemsa a$e e t o at o S#ste sIT Infrastructure and PlatformsIT Infrastructure and Platforms
0eb ser"ices !ermit com!uter !ro$rams to
communicate )it one anoter and sare
information )itout re)ritin$ a!!lications5 or
disturbin$ older le$ac# s#stems.
0eb ser"ices are based on H%
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3.
%ana$ement Information S#stems$ #IT Infrastructure and PlatformsIT Infrastructure and Platforms
Ser"ice:Oriented (rcitecture
SO( refers to te use of 0eb ser"ices in a firm toacie"e inte$ration amon$ dis!arate a!!lications
and !latforms.
( firm mi$t a"e a!!lications &!a#roll' runnin$
on older (S*AA IB% macines5 IB% mainframes
&customer data and in"entor#' and ne)er
a!!lications runnin$ on clientser"er net)or8s.
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$ #$ #IT Infrastructure and PlatformsIT Infrastructure and Platforms
In SO(5 tese a!!lications are inte$rated so tat
information stored on "arious s#stems can be
brou$t to$eter and fed into ne)er a!!lications
runnin$ on more contem!orar# e6ui!ment.
SO( is $enerall# less e!ensi"e tan rebuildin$all te older a!!lications and ado!tin$ a ne)
enter!rise )ide s#stem.
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,o) Dollar ent a Car 4ses 0eb Ser"ices
$ #$ #IT Infrastructure and PlatformsIT Infrastructure and Platforms
i$ure +:1*
CO/TE%PO(7 SOT0(E P
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$ #$ #IT Infrastructure and PlatformsIT Infrastructure and Platforms
Soft)are Outsourcin$Soft)are Outsourcin$
Toda# lar$e and small firms !urcase most ofteir soft)are from outside "endors.
Tree 8inds of outsourcin$>
Purcase of soft)are !ac8a$es
4sin$ a!!lication ser"ice !ro"iders
Custom outsourcin$
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$ #$ #IT Infrastructure and PlatformsIT Infrastructure and Platforms
(!!lication Ser"ice Pro"iders>
( business tat deli"ers and mana$es
a!!lications and com!uter ser"ices from remote
com!uter centers to multi!le users usin$ teInternet or a !ri"ate net)or8
Enter!rise soft)are !ac8a$es> !re)ritten off:te:selfsoft)are
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$ #$ #IT Infrastructure and PlatformsIT Infrastructure and Platforms
(!!lication Ser"ice Pro"iders>
ater tan !urcase ard)are and soft)are5 firms can
$o onto te Internet and find !ro"iders )o offer te
same functionalit# o"er te entertainment5 and car$e
on a !er:user or license basis.
Eam!le> Salesforce.com !ro"ides customer
relationsi! mana$ement and sales force mana$ement
ser"ices to firms
CO/TE%PO(7 SOT0(E P
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3.+1
$ #IT Infrastructure and PlatformsIT Infrastructure and Platforms
Soft)are Outsourcin$ of Custom (!!lications
( firm contracts custom soft)are de"elo!ment or
maintenance of eistin$ le$ac# !ro$rams to
outside firms5 often in lo):)a$e countries.
Eam!le> Do) Cemical ired IB% for F1.1 billion
to create an inte$rated communication s#stem for
A5AAA Do) em!lo#ees in +3 countries.
0# )ould Do) not build tis s#stem itself
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3.+2
Can$in$ Sources of irm Soft)are
IT Infrastructure and PlatformsIT Infrastructure and Platforms
i$ure +:1
CO/TE%PO(7 SOT0(E P)EA *ational In+ome an( ro(u+tA++ounts, -orrester Resear+h, e+ember $&&%/
e0arketer In+., IT #pen(in1 $&&2,
www.emarketer.+om/ an( author estimates.
%ana$ement Information S#stems%ana$ement Information S#stems
http://www.emarketer.com/http://www.emarketer.com/7/21/2019 PPT3_IT Infrastructure & Platforms
63/68
3.+3
%(/(E%E/T OPPOT4/ITIES5 C,(
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3.+*
%(/(E%E/T OPPOT4/ITIES5 C,(
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3.+
%(/(E%E/T OPPOT4/ITIES5 C,(
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3.++
IT Infrastructure and PlatformsIT Infrastructure and Platforms
Com!etiti"e orces %odel for IT Infrastructure
i$ure +:1+
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3.+;
IT Infrastructure and PlatformsIT Infrastructure and Platforms
E!eriment )it ne) tecnolo$ies on a smaller scale
before ta8in$ u! a lar$e:scale infrastructure !ro=ect.
%(/(E%E/T OPPOT4/ITIES5 C,(
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IT Infrastructure and PlatformsIT Infrastructure and Platforms
Total cost of o)nersi! of tecnolo$# assets>0en calculatin$ te costs of s#stems5 be sure toinclude all te costs>
,ard)are ac6uisition Soft)are ac6uisition Installation Trainin$
Su!!ort %aintenance Infrastructure re6uirements Do)ntime S!ace and ener$#
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