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PRPMADMZPZ
Alan Brown07825 309474
ELessons in Procurement and Deployment
Our Electronic World
And Healthcare?
Our Procurement Experience
• Groups of Trusts in the South Acute Programme (EDM and EPMA) with HSCIC
• Mental Health EPMA• Mental Health EPR (London Framework)• Original RiO in Somerset• IT outsourcing (both procuring and bidding)• Rostering• Managed Print
Our Deployment Experience
• RiO (NPfIT): > 20 deployments• RiO (outside of NPfIT)• IDX (Carecast)• Cerner • EPMA• Mobile working• Visitor Systems
Hints and Tips: Procurement
• Procurement Route?– DH are dead set against Competitive Dialogue and recommend
Open or Restricted– Also use Frameworks where possible but watch out for:
• Contract lengths• Possibility of extensions• Other suppliers not on the framework or on it through a partner
• Challenges are more common nowadays• Evaluation criteria?
– Watch out for the cost % if you don’t want cost to be the overriding factor
– Having a scoring mechanism which can reward for exceeding the requirement – otherwise can be very little difference
Using Scoring to Differentiate
4
3
2
0
1
Meets specification
Exceeds specification
No evidence No evidence
Meets requirementsMinor deficiency from spec
Significant deficiency from spec
Exceeds requirements
Doesn’t meet requirements
Far exceeds requirements
Hints and Tips: Deployment
• Why do projects fail in deployment?– Insufficient emphasis on Transformation– Poor communication and engagement with clinicians– Disconnect between procurement and deployment
• Communication is key – local branding = local ownership
• How do you organise and resource deployment projects?– Workstream approach
Hints and Tips: Communication
• Employ a dedicated communications lead• Go to the services, don’t just talk from afar• Multiple Channels• Be open and honest about the down side• Create and use a ‘community’ of
Champion users• Decide on a “brand”
Hints and Tips: Communication
Hints and Tips: Deployment
• Why do projects fail in deployment?– Insufficient emphasis on Transformation– Poor communication and engagement with clinicians– Disconnect between procurement and deployment
• Communication is key – local branding = local ownership
• How do you organise and resource deployment projects?– Workstream approach
Apira Workstream Approach
Apira Workstream
Approach
Info
rmati
on
Leadership
Transformation Application
Technical
Leadership• Strategic Focus• Governance• Programme
Management• Contract Management• Supplier Management
Technical• End User Devices• Networks• Hosting• Servers• Integration
Application• Requirements• Design• Testing• Support
Transformation• Benefits• Process Change• Communication• Training• Engagement
Information• Data Quality • Data Migration• Reporting• Information
Governance
Recent clients
Questions?
• More information?– [email protected]– 07831 502 138– [email protected]– 07903 704197– [email protected] – 07825 309474
