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David Carr. Prague. 21st May 2003
Fighting the Internal Battle:
HMI considerations to support teamworking with the Type 45 Destroyer’s Platform Management System
David CarrBAE SYSTEMS Human Factors Consultancy Group
Iain MacLeod and Lt. Cdr. Mike CoxBAE SYSTEMS Type 45 Project
David Carr. Prague. 21st May 2003
The Royal Navy’s Type 45 Destroyer
What is a “Platform Management System” ?
David Carr. Prague. 21st May 2003
PMS Functions
• Provides control and surveillance of shipboard machinery for:
• Propulsion and steering
• Power and cooling to weapons
• “Hotel” services (lighting, air conditioning, fresh water, sewage, etc)
• Damage Control systems
•Firefighting water; CO2 and Foam
•Integrity (Ventilation; Flood control)
•Incident and Casualty management
• Supports “The Internal Battle”
David Carr. Prague. 21st May 2003
The Internal Battle
David Carr. Prague. 21st May 2003
Current ship technology
• Hardwired from equipment to control rooms
• Limited automation: still many manual operations
• Controlled from one central location
• Voice communications to other “outstations”
Control Room
David Carr. Prague. 21st May 2003
The Conventional Ship Control Centre
• Layout dictated by bulky, hardwired panels
• Operator roles fixed by where people stand and what they can reach
• Operators face the panels!
Difficult to work as a team.
David Carr. Prague. 21st May 2003
Emerging Technology
• Software based
• More automation and more signals
• LAN distribution throughout the ship
• High levels of redundancy and flexibility
How can we use the technology to improve effectiveness for the Internal Battle?
• How to arrange the operators’ equipment?
• How to organise the operators?
David Carr. Prague. 21st May 2003
The Old Way
David Carr. Prague. 21st May 2003
Mission Control
David Carr. Prague. 21st May 2003
The Glass Wall (of death)
David Carr. Prague. 21st May 2003
Design by Radio Shack
David Carr. Prague. 21st May 2003
The Team
?
David Carr. Prague. 21st May 2003
Star Trek
?
David Carr. Prague. 21st May 2003
The Beehive
?
David Carr. Prague. 21st May 2003
Remote Teams?
David Carr. Prague. 21st May 2003
Where to start?
Equip the man, don’t man the Equip the man, don’t man the equipment.equipment.
US Marine Corps
Design to support the Internal Battle Team
David Carr. Prague. 21st May 2003
The User-Centred Approach
Identify operational
Need
Identify operational
Need
Context of use
Context of use
User Evaluation
User Evaluation
User-centred solutions
User-centred solutions
User Requirements
User Requirements
System meets
operational needs
System meets
operational needs
ISO 13407 standard approach to user-centred design
– Multi-discpline team – User Involvement – Iterative, prototyping
approach– Explicit allocation of
functions
David Carr. Prague. 21st May 2003
Design Issues to support teamworking
HCI Software
Console
Operator
Team
Ship
Compartment
Layout
Control Locations
David Carr. Prague. 21st May 2003
Design Interactions
David Carr. Prague. 21st May 2003
Type 45 Team Design
WeaponsManagement Centre
Ship Control Centre
ANBCDOANBCDO
PMPM
DCODCO
SMSM
PropulsionSupervisor
PropulsionSupervisor
WMWM
WRMWRM
WSMWSM
PictureCompiler
PictureCompiler
Operations Room
Command
Command Advisor
Assistant
XO(Roving)
XO(Roving)
ZoneControlPosts(1-4)
i/c
ZCP Op
Fire and Flood Repair Parties
Fire and Flood Repair Parties
Fire and Flood Repair Parties
Fire and Flood Repair Parties
Mobile Machinery Repair Party
Weapons Repair Personnel
Medical HQMedical HQ
First Aid Parties
First Aid Parties
First Aid Parties
First Aid Parties
David Carr. Prague. 21st May 2003
WTB158
WTB107
WTB69
Zone 1Zone 2Zone 3Zone 4
PMS Operating Positions 137
PMS Operating Points
David Carr. Prague. 21st May 2003
• Multi-function 2-screen displays• Ergonomically optimised• “See over” by 5th percentile RN personnel
promotes teamworking• Incorporates stowage for lifejacket and BA
SCC Operator’s Console
David Carr. Prague. 21st May 2003
The Type 45 ‘Teamworking’ concept
•Consoles bring the functionality to the operators.
•Flexible software allows functions to be allocated to meet changing operational demands.
•Layout allows eye contact and verbal communication between team members
David Carr. Prague. 21st May 2003
Ship Control Centre
David Carr. Prague. 21st May 2003
Zone Control Post
David Carr. Prague. 21st May 2003
Conclusions
•Team HCI is more than individual screens
•The “whole system” has to be designed - including the team itself
•The user-centred approach considers allocation of function:
– Software vs Humans– Between team members– Between locations