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PRE- PROPOSAL CONFERENCE
Luggage Carts and Self-Serve Passenger
Services at
George Bush Intercontinental Airport (IAH)
and William P. Hobby(HOU)
Request For Proposals (RFP)
Solicitation No. HGH-SSPS-2019-009
Governor Henderson
Sr. Procurement Specialist
Houston Airport System
Tuesday, June 25, 2019 / 10:00 A.M., CST
Supply Chain Management Office, Conf. Room # 113
18600 Lee Road, Humble, TX 77338
Pre-Proposal Meeting Agenda
I. Opening Remarks
II. Solicitation Overview
III. Office of Business Opportunity
IV. Project Scope and Overview
V. Questions/Answers
SCM Representative
Governor Henderson
Sr. Procurement Specialist
Representative
Andjelka Siljegovic
Assistant Manager Concessions –Passenger Amenities and Business Analyst
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Procurement Process Reminder / Quiet Period
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▪ The Quiet Period begins on the date the solicitations are
published.
▪ All inquiries regarding this solicitation are to be directed to
the designated City Representative (Governor Henderson).
▪ Do not contact Council Members or City employees in an
attempt to influence the outcome of the award. You will be
able to speak publicly at the City Council Meeting.
▪ Quiet Period extends until an award recommendation
appears on a City Council Agenda, or a City Council
Committee Meeting Agenda.
Solicitation Overview
The Houston Airport System Concessions Business
Unit proposes to issue a single Request for
Proposal (RFP) for Luggage Carts and Massage
Chairs,(collectively referred to as Luggage Carts
and Self-Serve Passenger Services), which replace
and combine both of the concession contracts
mentioned above.
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Procurement Timeline
Description Scheduled Date
Date of RFP June 7, 2019
Pre-Proposal Conference June 25, 2019
Deadline for Questions June 27, 2019
Letter of Clarification(s) Posted on HAS
WebsiteJuly 11, 2019
Submissions Due from Proposers July 25, 2019
Oral Presentations/Interviews (Estimated) August 15, 2019
Notice of Intent to Award August 29, 2019
Council Agenda Date (Estimated) October 10, 2019
Contract Start Date (Estimated) October 28, 2019
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Addt’l Info/Specification Changes
LETTER OF CLARIFICATION:
Requests for additional information and questionsshould be addressed via email to the HAS Sr.Procurement Specialist, Governor Henderson:[email protected]
no later than 2:00 pm, CST, June 27, 2019.
Responses to questions received from potentialProposers will be posted in a Letter of Clarificationto the HAS website (www.houstonairports.biz) priorto submittal due date.
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Submittal Procedures
• Provide one (1) original proposal signed in BLUE ink and marked “original” along with ten (10) copies of the proposal in hard copy and on thumb drives.
• Provide two (2) hard copies (1-original and 1-copy) of Firms’ Financial Statements in a separate, sealed envelope bearing the assigned Solicitation Name and Number.
• All proposals must be delivered to 18600 Lee Road, Humble, TX 77338 by Thursday, July 25, 2019 at 2:00 P.M., CST.
• Please include the phrase “RFP# HGH-SSPS-2019-009Luggage Carts and Self-Serve Passenger Services atGeorge Bush Intercontinental Airport (IAH) and William P.Hobby(HOU) Airport” in the subject line and provide allapplicable contact information.
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PROPOSAL SUBMITTAL REQUIREMENTS
▪ Each Proposal must be organized and follow the required
format as stated in the RFP.
▪ Each Section must be appropriately tabbed and inclusive
of all required submittals.
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▪ Responses will be evaluated by an Evaluation Committee
consisting of City of Houston personnel.
▪ The award of a contract(s) will be made to the
Concessionaire(s) offering the response which best meets
the needs of the COH and HAS. The COH reserves the right
to reject any offer if the Response submitted fails to satisfy the
COH that the Concessionaire is properly qualified to provide
the services contemplated as specified.
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EVALUATION & SELECTION CRITERIA
Evaluation Criteria and Scores
The following criteria will be used in the evaluation to assess and
document the degree to which the Proposals submitted meets that
criterion and the requirements contained in this Luggage Carts and
Self-Serve Passenger Services Concession Scope:
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Evaluation Criteria Max Score
Experience and Qualifications30
Customer Service and Management Plans (including Quality Assurance and Marketing Plans)
25
Financial Projection and Fees to the City, this will include the proposed cost, if any, to HAS for providing luggage carts in the FIS
25
Capital Investment/Design and Details of Equipment20
Total100
Financial Strength (Separate Envelope)Pass/Fail
ACDBE Participation Pass/Fail
EVALUATION CRITERIA
Financial Capabilities (Pass/Fail)
▪ Provide audited financial statements or Federal Tax Forms Filed to the
Internal Revenue Service (IRS) for the past two fiscal years. At a
minimum, include the letter of opinion, balance sheet, schedules, and
related auditor’s notes.
▪ Firms that do not have audited financial statements shall submit
unaudited financial statements from the previous two years along with
federal income tax returns from the previous two years.
▪ Please note that this is a requirement and a firm’s failure to submit this
information will result in that firm not being considered for this
contract. A firm should not refer HAS to its website or any other
database to retrieve this information.
ACDBE Compliance (Pass/Fail)
▪ ACDBE Requirements and City required documents are listed as
Exhibits and Attachments. Please include any experience your firm
has with outreach programs to attract ACDBE firms. Only ACDBE
certified firms can be utilized towards the ACDBE goal. 11
OFFICE OF BUSINESS OPPORTUNITY
HAS Office of Business Opportunity
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Diversity Requirements
• TheACDBEGoalon thissolicitation is 13%
• ACDBEfirms have tobe certified in thestateofTexas
• Firms Must Be Certified ACDBE at time of proposal
Submission. If Not Certified ACDBE, They Will Not Be
Counted Towards Contract Participation.
• Questions About Certification, Visit
http://www.houstontx.gov/obo Or By Phone (832) 393-0600.
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Counting ACDBE Participation
• ACDBE can be counted under a concessions agreement, management contract or as a subcontractor.
• ACDBE must self perform the work in which they are being utilized.
• ACDBE participation can be counted by professional, technical, consultant, legal, security systems, advertising, building cleaning and maintenance, computer programming, or managerial services.
• Prime Concessionaires can purchase directly from an ACDBE manufacturer or dealer.
• Any deviations to the ACDBE participation during the tenure of the contract must first be approved by the Director of the Office of Business Opportunity.
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Project Scope and Overview
HOUSTON AIRPORT SYSTEM
Commercial Development
Andjelka Siljegovic, Assistant Manager Concessions –
Passenger Amenities and Business Analyst
General Overview
❑ Scope
❑ Maps (Existing Locations)
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Objectives
➢ Provide the five star luggage cart, massage chair and other self-serve
passenger services at the Airports that meet the desires of the traveling
public and provide travelers with exceptional services;
➢ Ensure that pricing of the services provides travelers value for their money
by pricing services reasonably and competitively;
➢ Meet the ACDBE good faith goals set forth herein;
➢ Provide uninterrupted services to travelers during all phases of the on-going
renovation and expansion projects at the Airports;
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SCOPE
Specific Luggage Cart Services:
➢ Concessionaire shall at all times provide a sufficient number of
luggage carts and Cart Management Units (CMUs) throughout the
airports
- Minimum 1800 luggage carts in FIS at IAH and about 200 at HOU
➢ Luggage carts must be matching and must be new or like new,
equipped with non-marring wheels and bumpers
➢ All luggage carts must be in compliance with the Americans with
Disabilities Act (ADA)
➢ Luggage carts must be the type that are pushed by customers and
that are dispensed on a self service basis from the CMU, and cart
wheels should be made of a material that will reduce or eliminate the
noise caused by movement
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SCOPE
CMUs Shall:
➢ Be free standing
➢ Be capable of being audited by the City
➢ Be capable of accepting U.S currency and credit cards
➢ CMUs must be attractive, functional and resistant to
rough usage, modular and have the capability of being
increased or decreased in size
➢ CMUs must remain in service at all times
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SCOPE
Specific Massage Chairs Services:
➢ Be capable of being audited by Director
➢ Be capable of accepting U.S currency and the credit
cards
➢ Display fees, instructions on massage chair usage, and a
local
phone number of Concessionaire
➢Be equipped by an USB port for charging mobile devices;
➢Function with a high degree of reliability with at least 90%
of the massage chairs in each Airport functioning at all
times;
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LUGGAGE CART AND MASSAGE CHAIR LOCATIONS
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SUPPORT SPACE LOCATIONS
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Questions
• Questions to be official must be in writing and submitted to
Governor Henderson via email: [email protected].
• Answers will be posted in HAS website as Letter of Clarification:
www.houstonairports.biz.
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IMPORTANT DATES / TIMES
▪ Proposal Due Date and Time:
Thursday, July 25, 2019, at 2:00 P.M., CST.
▪ Questions and Requests for Additional Information DueDate: Friday, June 28, 2019, no later than 2:00 P.M., CST,must be received electronically and directed via email to:[email protected].
▪ Please include the phrase “RFP# HGH-SSPS-2019-009Luggage Carts and Self-Serve Passenger Service atGeorge Bush Intercontinental Airport (IAH) and William P.Hobby(HOU)” in the subject line and provide allapplicable contact information.
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Closing Remarks
HOUSTON AIRPORT SYSTEM
Thank you!
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Luggage Carts and Self-Serve Passenger Services at George
Bush Intercontinental Airport (IAH) and William P. Hobby
Airport(HOU) RFP # HGH-SSPS-2019-009
