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ERP
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ERP Life Cycle
Through Implementation& Beyond
PeopleSoft Products at SU
Human Resources/Student
Administration (HRSA)
Accounts Payable/Purchasing
(APPO)
Financials (General Ledger)
Portal
HRSA Implementation Timeline
1999 2000 2001 2002 2003 2004
October 98Campus
Community
July 99Student Records
(Registrar)
October 99Recruitment
& Admissions
July 00Human Resources
& Payroll
September 01Financial Aid
May 02Student Financials
(Bursar)
September 04UPGRADE TO VER 8.0
May 00UPGRADE TO VER 7.6
September 04Portal
Project Teams
Project Manager Steering Committee Functional Business Analysts (FBA) Developers Technical Support (centralized) Consultants
Project lifecycle
Requirements gathering
Fit-gap analysis
Analysis of interfaces
Prototyping and Development
Testing and Implementation
Celebrate Implementation!
Hooray,
we’re
done!
Nice job, everybody
!
Patches and Fixes
Establish a schedule
Develop analysis methodology
Develop regression testing protocols
Create procedure for problem resolution
Maintain a relationship with the vendor
Time to UPGRADE! Reorganize implementation
teams Phases
Startup Discovery Plan Prototype & Develop Test & Train Implement Close
ERP Sponsorship
Upgrades (& system support)
Project Prioritization
Changing landscape
Old Oracle / PeopleSoft Support Team Structure
HRSA Council
HRSA Core
ViceChancellor
SeniorVP
SeniorVP
SeniorVPDirector CIO
UGAD
GEMC
UC
FinAid
Registrar
Law
Schools& Colleges
HR Payroll
Bursar
Budget SCIS
Dean
Dean
VPEM
VPUGS
Compt
CMSExec DirEPS
IS SIS
CCIT
Mgr
ITMgr
ITMgr
EIP
Functional
IT &Process
Project sponsor(s
)
CIO
ERP SystemsDirector
Chief Process
Architect
ERP ProjectLeader
SA Team Manager
HR Team Manager
Tech Team Manager
Fin Team Manager
Module Specialist
Developer / Analysts
Technical Team members
Functional Area ERP Directors
Module Specialist
Developer / Analysts
Module Specialist
Developer / Analysts
Exec Steering
Committee
New Oracle / PeopleSoft Support Team Structure
EIP review process
1. Framework
2. Presented 3. Discussed4. Scored
6. Ranked 7. Examined8. Considered
5. Repeated
Changing landscape “Oracle’s acquisition of PeopleSoft is not the dawn of
a scary new era for CIOs; it’s the twilight of the old ERP age. It may also be an opportunity to create an ERP future that adds value, not cost to your business”1
1. Figure out where you’re at
2. What to do next
3. What lies ahead
1 Berinato, Scott (2005) The Post-PeopleSoft Landscape and the Future of ERP, CIO, June 1, 2005
Upgrade lifecycle
Jan 06 Apr 06 Jul 06 Oct 06 Jan 07 Apr 07 Jul 07 Oct 07 Jan 08 Apr 08 Jul 08 Oct 08
Oct 05 - Feb 06Pre-UpgradeInvestigatePre-Plan
Feb 06 - Sep 07Upgrade
ExecuteImplement
Oct 07 - Oct 09Post-UpgradeNew projects!
Questions?
Cindy HoalcraftSenior Process
Andy ClarkChief Process
