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Career Weavers Consultants Pvt. Ltd., SCO : 405 406 S p r e a d y o u r W I n g s w i t h C a r e e r W e a v e r s
Sector 35 C, Chandigarh
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We have prepared this Handbook especially for you so you canget familiar with Career Weavers.
We take care of our employees from the very beginning.
You should use this handbook as a ready reference as you pursueyour career with Career Weavers. Additionally, the handbookassures good management and fair treatment of all employees.
This handbook contains the key policies, goals, benefits, andexpectations of Career Weavers, and other necessary informationyou will need.
By following our Mission, Vision and Values we play in one team.
By being one team, we can build the success!
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What makes us unique?
Mission Vision Values GOALS
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If a man empties his purse into his head, no
man can take it away from him. Aninvestment in knowledge always pays thebest interest.
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To give Our Customers the winning edge withconfidence and competence
Conferring customers the right kind of education
and life skills for a suitable and satisfying job.
To be the Catalyst in career.
Our crucial mission - to empower the careerconscious generation with self development skillsand increase their value for a promising career.
To act as a haven between ever emerging careeroptions and requirements of the Service Industry.
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To be your partners in Customers quest for Careerexcellence..
To provide Industry Oriented trainings.
To be like a Pole Star that will shine and guide toSUCCESS.
To unleash the hidden cache of potential in eachstudent.
To evolve and create personalities befitting toaviation and Hospitality Industry.
To realize Customers dreams, aspirations, ambitionsinto reality through channel of focused trainings.
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AmbitionLoyalty
Accuracy
Honesty ExcellenceWisdomEmpathy ProfessionalismEnthusiasm
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Hardworking and Customer focused
Honest and Loyal
Helpful and Friendly
Flexible and Open minded
Creative, Imaginative and Willing to develop
Weave Your Career with us!
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The needs of our clients are thebest motivational factor. Their satisfaction is the source of our success.
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Devotion to work is an attitude not an obligation.
The quality, reliability and creativity are the main of our assets.
We follow the same values no matter the function andthe position in the company.
People are the most important resource of thecompany.
Our job is our passion. Being creative and willing toconstant development we provide our customers withthe best service every day.
That is why we hire the best people!
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lyingstealingignoring unethical behaviour of othersbeing rude and lazy
We cannot perform successfuly!
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The company has been certified with ISO
9001:2008.
We are committed to continual improvementof quality and achievements.
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ISO International Organization for Standardization, is a family of standardsfor quality management.
ISO 9001:2008 only introducesclarifications to the existing requirementsof ISO 9001:2000 and some changesintended to improve consistency with ISO14001:2004. There are no newrequirements.
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- a set of procedures that cover all keyprocesses in the business,
- monitoring processes to ensure they are
effective,- keeping adequate records,- checking output for defects, with
appropriate and corrective action where
necessary,- regularly reviewing individual processes
and the quality system itself foreffectiveness,
- facilitating continual improvement.
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The name of Career Weavers has becomesynonymous with High Quality.
Quality is always the result of anintelligent effort. - John Ruskin
Customer Service (both external andinternal) should always be on the highestlevel.
Customer Service is not a Department, it isyour Attitude.
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Better Service
Bigger Market Share
Less (No) DisappointmentsBetter Productivity
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Better Service that we provide our Customers leads toBigger Market Share.
Word of mouth is still one of the best ways of advertising so let our customers talk about us!
After 1.5 year of being present on the market CareerWeavers has become popular and reputable consultingcompany.
By improving the quality of customer service we avoiddisappointments and complaints.
Customer satisfaction leads us to better productivity.Their smile gives us incentives to better performanceeach day!
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Quality = Customer Satisfaction
Customer Satisfaction = Job for all of us
Quality comes along with environment care
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Career Weavers is an environment-friendlycompany.
We realize how important environmentalaspects are, especially for developingcountries.
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- Save water. Close the tap if you do not really use it.
- Before printing any document, consider if it is really necessary.
- Do not forget to turn off the light when you leave your office,
toilet, etc.
- Unplug your charger when your battery is already full.
- Do not spill any chemicals, dangerous liquids, oil, insect killers,medicines, etc. into the sink. In this way we pollute water even
more!
-Whenever you notice any incident that can lead to environmentaldanger, please do not ignore it.
With Career Weavers you contribute to INDIAs Better Future!
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On the first day of employment, you aregiven Job Description concerningresponsibilities of your position.
You are provided with fascinating jobrole.
You are provided with personal workspace, computer and mobile phone (if necessary).
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Adaptation Program and Orientation Dayshas been prepared by HR Department of
Career Weavers.
The program is addresses to every new
employee of the company and make youfamiliar with your job role.
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Each new employee, from the first day of employment, is provided with their ownsupervisor.
The role of the supervisor is to train you andmake you independent after the period of thetraining.
The period of training is 1 week. Within thistime you are provided with necessaryinformation and inctructions concerning your jobrole.
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The company was established 21 January2008 by Sir Amit Kakkar Managing Director.
We started with only 10 employees andwithin just 1.5 year the number of employesshas increased to nearly 40.
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Job Hub
Ebonics
Sky Hawks
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Mission: To provide innovative and exclusiveStaffing solutions in areas of IT/Telecomdomain.
Job Hub is among the fastest growing and mostinnovative Human Resource Consulting. Thecompany provides comprehensive services in theareas of IT Staff Recruiting, Temporary Staffing,Executive Staffing, and Job Placements forleading technology companies both in India andoutside. Apart from India, the company hasplaced highly skilled candidates to leadingcompanies in USA, Singapore, UK, Canada,Australia, Middle East.
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Mission: To educate everyone and guaranteindividual approach to our students.
Ebonics is a state of an art English TrainingInstitue which endeavor is to provide thestudents good grip over English lanuguage. Weprovide our students with Spoken English andIELTS (International English Language TestingSystem) courses. Students have also an uniqueopportunity to interact with foreign interns andtake part in multicultural modules of thecourses.
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Mission: To provide trained manpower to Aviation and Hotel industry.
Our trainers provide a major platform to thoseaspiring to become Air Hostesses, Flight Purser,5* Hotel executives. We offer one course namelyOne Year Diploma in Aviation and HospitalityManagement.
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In HR Department, we not only take care of therecruitment processes but we also take care of all ouremployees and support them in their everyday work.
HR Department is responsible for both external andinternal recruitment processes. We do our best to makeour employees feel safe and comfortable.
Each new employee is provided with Adaptation Trainingand Orientation Days that help you get familiar with thecompany, its structure and culture.
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This year (2009) Amit Kakkar Managing Director of the company decided for the cooperation withAIESEC.
Present in over 107 countries and territories and with over 35,000 members , AIESEC is the world'slargest student run organisation. Focused on
providing a platform for youth leadershipdevelopment, AIESEC offers young people theopportunity to be global citizens, to change theworld, and to get experience and skills that matter today.
At the moment there are two interns from differentcountries, USA and Poland. We expect one more fromGermany, coming in September. So far we have also
had a few interns from India that had a chance towork on their own projects.
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Sir Kakkar asked why did he decide for the cooperation with AIESEC, answers:
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- Dress code- Information Flow
- Etiquette
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All societies have dress codes, most of which are unwritten but understood bymost members of society.
Formal dress code in Career Weaversenables us to project the professionalimage.
We are professionals that is why weproject the image of a trustworthy,knowledgeable business professional forthe clients who seek our guidance, inputand professional services.
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The problem of information flows in socialorganizations is relevant to issues of
productivity, innovation and the sorting outof useful ideas out of the general chatter of a community.How information spreads determines thespeed with which individuals can act and
plan their future activities.(Information Flow in
Social Groups, Fang Wu, Bernardo A. Huberman, Lada A. Adamic, Joshuan R. Tyler)
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Information Flow is not only your mobile and computer.
Effective information flow depends on you!
By giving definite information and assuring yourself that your
co-worker understands it, you contribute to the companyperformance.
Do not hesitate to ask questions. Sometimes irrelevant questionsturn out to be even more than relevant.
When somebody asks you a question be helpful.
Be self assertive.
Make sure all the necessary people know about the informationyou have.
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Peformance appraisal system = evaluationsystem + feedback systemThe aim of evaluation system is to
identify the performance gap (if any).Performance gap occurs whenperformance does not meet the goals andstandards set by the company.The aim of feedback system is to informthe employee about the quaulity of theirperformance.
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Diagnostic (what has been done)
Motivational (an incentive to get better
results)
Developmental (which skills needsimprovement and development)