Presentation Emotions

7/31/2019 Presentation Emotions

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Akshay SirDeshpande [S-5004]


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What is the Difference

Yes.Its Emotions


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What is the Difference

AffectA broad range of emotions that people

experience

MoodsFeelings that tend to be less

intense than emotions

and that lack a contextual

stimulus.

EmotionsIntense feelings that are

Directed at someone or

something.

Intrinsic


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The Six Universal Emotions

Fear

Sadness

Anger

Disgust

Surprise

Happiness

Emotions

Emotion Continuum

The closer any two emotionsare to each other on the continuum,the more likely people are to confuse


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OrganizationalInfluences

CulturalInfluences

IndividualEmotions

External Constraints on

Emotions :-


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Theoretical traditions Somatic theories :-

1. JamesLange Theory :- This theory and its derivates state that a changed situation leadsto a changed bodily state. It is this bodily state which in turn gives rise to an emotion.

Spot a bear- Heart start beating faster; adrenalin is being produced

- The emotion fear arises

2. Cannon-Bard Theory :- It shows relations between emotions and behaviour . When a certainsituation leads to an emotion; which in turn activates a typical behaviour .

Spot a bear- The emotion fear arises

- Run away

Cognitive theories :-Combination of two elements - Physiological Arousal and Cognitive Interpretation

Spot a bear

- Adrenalin is released, hearts starts beating faster

-The sight of a bear is interpreted as being dangerous for the health

-The emotion fear arises.


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Emotions

DisplayedEmotions

FeltEmotions Emotional

Labor


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EMOTION DIMENSIONS

Variety

Intensity

Frequency and Duration


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GENDER AND EMOTIONS

Women show greater emotional

expression than men

Women also report more comfort inexpressing emotions

Women are better at reading non-verbal

and paralinguistic cues than are men


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EMOTIONS AT WORKPLACE

An emotion that is acceptable on the

athletic playing field may be totally

unacceptable at the workplace. Every organization defines boundaries that

identify which emotions are acceptable

and the degree to which they can beexpressed.


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EMOTION DIMENSIONS

Variety

Intensity

Frequency and Duration


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What is Intelligence?

Ability to understand complex ideas, to adapt effectivelyto the environment, to learn from experience, to engagein various forms of reasoning.

Typically focused on Analytic reasoning

Verbal skills

Spatial ability

Attention

Memory

Judgment


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What is Emotional Intelligence?

Emotional Intelligence (EI) = Understanding andManaging your Feelings and Emotions.

The capacity for recognizing our own feelings and those ofothers, for motivating ourselves, and for managingemotions well in ourselves and in our relationships.


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5 Aspects of E.I. :-

Emotional Recognition and Expression

Understanding Emotions

Emotions Direct Cognition

Emotional Management Emotional Control


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The 5 Components of E.I. :-

Self-Awareness

Motivation

Self-Management/Regulation

Empathy

Social Skills


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Self-Awareness :-

The ability to recognize and understand yourmoods, emotions, and drivers, as well as

their effects on others.Hallmarks of Self-Awareness

Self-confidence

Realistic self-assessment Self-deprecating sense of humor


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Motivation :-

A passion to work for reasons that go beyondmoney and status. Motivation is a desire toachieve a goal, combined with the energy to

work towards that goal.

Hallmarks of Motivation

Strong drive to achieve

Optimism, even in the face of failure Organizational commitment


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Self-Management/Regulation :-

The ability to control or redirect disruptiveimpulses and moods.

Hallmarks of Self-Management

Trustworthiness and integrity

Comfort with ambiguity Openness to change


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Empathy :-

Skill in treating people according to theiremotional reactions.

Hallmarks of Empathy Expertise in building and retaining talent

Cross-cultural sensitivity

Service to clients and customers


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Social Skills :-

Proficiency in managing relationship andbuilding networks.

Hallmarks of Social Skills

Effectiveness in leading change

Persuasiveness Expertise in building and leading teams


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Intuitive appeal: ability to detect emotions in others, control theirown emotions and handle social interactions well.

EI predicts criteria that matter: being able to recognize emotionsin others facial expressions and to emotionally eavesdrop.

EI is biologically based:EI is neurologically based in a way thatsunrelated to standard measures of intelligence and people suffering

neurological damage make poorer decisions than people healthier inthis regard.


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EI is too vague a concept: is EI a misnomer?

EI cant be measured: validity of some of the EImeasuring techniques

is questionable.

The validity of EI is suspect: if you can controlintelligence and personality, EI has nothingmuch to offer.


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Ability and

Selection

Interpersonal

Conflict

Leadership

Decision

Making

Deviant

Behavior

Motivation

Emotions and OB Applications


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How managers can influence moods

Implications for Managers


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