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TUI GROUP | Media Call | 13 May 2015 Presentation Media Call 13 May 2015 Taking TUI to the next level: The World’s Leading Tourism Business

Presentation Media Call - TUI Group...2015/05/13  · TUI GROUP | Media Call | 13 May 2015 Presentation Media Call 13 May 2015 Taking TUI to the next level: The World’s Leading Tourism

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Page 1: Presentation Media Call - TUI Group...2015/05/13  · TUI GROUP | Media Call | 13 May 2015 Presentation Media Call 13 May 2015 Taking TUI to the next level: The World’s Leading Tourism

TUI GROUP | Media Call | 13 May 2015

Presentation Media Call 13 May 2015

Taking TUI to the next level:

The World’s Leading Tourism Business

Page 2: Presentation Media Call - TUI Group...2015/05/13  · TUI GROUP | Media Call | 13 May 2015 Presentation Media Call 13 May 2015 Taking TUI to the next level: The World’s Leading Tourism

2 2 TUI GROUP | Media Call | 13 May 2015

H1 results

Page 3: Presentation Media Call - TUI Group...2015/05/13  · TUI GROUP | Media Call | 13 May 2015 Presentation Media Call 13 May 2015 Taking TUI to the next level: The World’s Leading Tourism

3

TUI Group with strong H1 performance

TUI GROUP | Media Call | 13 May 2015

14% improvement in underlying

EBITA

Source markets in line with

expectations

Strong performance in Hotels &

Resorts as well as Cruises

• Underlying EBITA improved to a seasonal loss of €-

273m (H1 2013/14: €-341m)

• Includes €16m profit on sale of Riu Waikiki; €14m Easter

impact, the favourable new financing for Europa 2 and €2m

adverse foreign exchange translation

• Source Markets improved operating loss to

€-265m (H1 2013/14: €-271m) with good performance in

Northern and Western Region

• Underlying EBITA of Hotels & Resorts improved to €35m (H1

2013/14: €33m) including former TUI Travel hotels; excluding €16m

profit on sale of Riu Waikiki & favourable foreign exchange translation

• Cruises increased profitability to €13m, up €29m, excluding financing

for Europa 2

Remain confident of delivering full year underlying operating profit growth of 10%

to 15% at constant currency 1 excluding profit on sale of Riu Waikiki, Europa 2 refinancing benefit and foreign exchange translation

1

Page 4: Presentation Media Call - TUI Group...2015/05/13  · TUI GROUP | Media Call | 13 May 2015 Presentation Media Call 13 May 2015 Taking TUI to the next level: The World’s Leading Tourism

4

We’ve strongly improved our Underlying EBITA

TUI GROUP | Media Call | 13 May 2015

Underlying EBITA H1 2014/15 bridge (€m)

Page 5: Presentation Media Call - TUI Group...2015/05/13  · TUI GROUP | Media Call | 13 May 2015 Presentation Media Call 13 May 2015 Taking TUI to the next level: The World’s Leading Tourism

5 5 TUI GROUP | Media Call | 13 May 2015

Strategy update

Page 6: Presentation Media Call - TUI Group...2015/05/13  · TUI GROUP | Media Call | 13 May 2015 Presentation Media Call 13 May 2015 Taking TUI to the next level: The World’s Leading Tourism

6

We are becoming more agile and competitive through flatter hierarchy

TUI GROUP | Media Call | 13 May 2015

• Northern

Region

• Hotel

concepts

• Aviation

Western

Region

David

Burling Sebastian Ebel

Elie

Bruyninckx

Will Waggott

Thomas

Ellerbeck

Erik

Friemuth

Kenton

Jarvis

Dr. Hilka

Schneider

Group

Director

Corporate &

External

Affairs

Group Chief

Marketing

Officer

Group

Director

Controlling

and FD

Tourism

Group

Director

Legal,

Compliance &

Board Office

Friedrich

Joussen

Joint CEO

Peter Long Horst Baier

Joint CEO CFO

• Central Region

• Hotels & Resorts

• Cruises

• Inbound Services

• IT & Central

• Specialist &

Activity

• Hotelbeds

Group

• LateRooms

Group

Exe

cutive

Board

Mem

ber

of

the*

Gro

up E

xecu

tive

Com

mitte

e

*Christian Clemens will be a member of the Group Executive Committee until his resignation as CEO TUI Deutschland at the end of this year

Page 7: Presentation Media Call - TUI Group...2015/05/13  · TUI GROUP | Media Call | 13 May 2015 Presentation Media Call 13 May 2015 Taking TUI to the next level: The World’s Leading Tourism

7

We create a clear structure to deliver growth and value

TUI GROUP | Media Call | 13 May 2015

Tourism Business

Held for sale

Hotelbeds Group

LateRooms Group Hapag-Lloyd AG

Northern Region

Central Region

Western Region

Specialist &

Activity

Hotels & Resorts

Cruises

Platforms (aviation & customer/IT)

Inbound Services (from 2015/16)

Other Businesses

Page 8: Presentation Media Call - TUI Group...2015/05/13  · TUI GROUP | Media Call | 13 May 2015 Presentation Media Call 13 May 2015 Taking TUI to the next level: The World’s Leading Tourism

8

Integrated

platforms

The World’s Leading Tourism Business

Marketing

& Sales

>20m customers

Flight

13m customers

Inbound

Service

11m customers

Accommodation

>7m customers

Integrated

management

Customer numbers based on 2013/14, including JVs. Marketing & Sales includes Northern Region, Central Region and Western Region; Flight includes Corsair and TUIfly passengers

flown for Air Berlin; Inbound Service relates to in-house customers only; Accommodation includes former TUI AG hotels and cruise customers, former TUI Travel hotels customers and

Blue Diamond (Canadian JV) customers

• Strong positions in all parts

of the value chain

• Business risk minimised

through integrated decision

making

• From growing profits to

profitable growth

TUI GROUP | Media Call | 13 May 2015

Page 9: Presentation Media Call - TUI Group...2015/05/13  · TUI GROUP | Media Call | 13 May 2015 Presentation Media Call 13 May 2015 Taking TUI to the next level: The World’s Leading Tourism

9

Marketing & Sales – We will operate our business throughout Europe with one brand*

TUI GROUP | Media Call | 13 May 2015

• If we set up our company today we

would build it on one brand

• If we fast forward into the future one

brand would be necessary to compete,

particularly online

• We will ensure that we don’t lose the

benefits of our local brand equity

* The implementation takes place with respect for all interests of third parties and existing contractual obligations

Page 10: Presentation Media Call - TUI Group...2015/05/13  · TUI GROUP | Media Call | 13 May 2015 Presentation Media Call 13 May 2015 Taking TUI to the next level: The World’s Leading Tourism

10

Airline rebranding, destination & airport rebranding, external & internal communication, IT migration

Marketing & Sales – We are starting our brand migration process right now*

NL

Introduce TUI

Supporting

Workstreams

FR

BE

UK

Nordics

Phase

1

Phase

2

TUI GROUP | Media Call | 13 May 2015

Phased approach

allows transfer of

best practice and

enables us to

minimise risk

* The implementation takes place with respect for all interests of third parties and existing contractual obligations

Page 11: Presentation Media Call - TUI Group...2015/05/13  · TUI GROUP | Media Call | 13 May 2015 Presentation Media Call 13 May 2015 Taking TUI to the next level: The World’s Leading Tourism

11

Flight – We operate Europe’s 7th largest airline fleet

TUI GROUP | Media Call | 13 May 2015

59 aircraft

10 aircraft

22 aircraft

29 aircraft

8 aircraft

Aircraft numbers as at 31 September 2014; TUIfly excludes aircraft leased out to Air Berlin; Corsair excluded from above figures

Page 12: Presentation Media Call - TUI Group...2015/05/13  · TUI GROUP | Media Call | 13 May 2015 Presentation Media Call 13 May 2015 Taking TUI to the next level: The World’s Leading Tourism

12

Flight – We will implement a central platform with local airlines

TUI GROUP | Media Call | 13 May 2015

Delivering operational efficiency improvement

Organisational structure

Business model /

ways of working

Scale

• One central organisation across 5 AOC’s

• One engineering & maintenance function

• Full interoperability among fleet & crew

• One IT landscape serving all AOCs

• Fully joint long-haul planning to optimised utilisation

• Common fleet deployment & capacity planning process

• One procurement organisation leveraging scale on all contracts

• Common supply chain & process

Local airlines • Crew rostering

• Flight planning

Cen

tral P

latf

orm

Page 13: Presentation Media Call - TUI Group...2015/05/13  · TUI GROUP | Media Call | 13 May 2015 Presentation Media Call 13 May 2015 Taking TUI to the next level: The World’s Leading Tourism

13

Inbound Service – We will integrate all our reps into one organisation

TUI GROUP | Media Call | 13 May 2015

Bringing World of TUI to life

Delivering our differentiation strategy

in all destinations

Customer

experience Sales

Cost People

engagement

Increase NPS and CSQ Increase sales & margin

Reduce cost of sales & overheads Increase engagement scores

Over 6,500 employees

11m customers

Transfers

Transport Excursions

Handling

One organisation

Service

109 destinations

Being fully integrated within Tourism

Figures shown relate to Inbound Services business which is being moved from Hotelbeds Group to Tourism

Page 14: Presentation Media Call - TUI Group...2015/05/13  · TUI GROUP | Media Call | 13 May 2015 Presentation Media Call 13 May 2015 Taking TUI to the next level: The World’s Leading Tourism

14 TUI GROUP | Media Call | 13 May 2015

Accommodation – We grow with our strong Hotel and Club Brands

Brand

Strategy

Continue to grow the

highly profitable brand

Expand & internationalise

the club product

Our new brand :

New hotels plus

repositioning of

some existing

brands

Distribution ~50% through TUI >75% through TUI

Footprint (30/9/14)

Med

Caribbean

Nth Africa

Other

Med

Nth Africa

Other

Targeting ~60 new hotels by 2018/19

Hotels Clubs

95% through TUI

Med

Nth Africa

Page 15: Presentation Media Call - TUI Group...2015/05/13  · TUI GROUP | Media Call | 13 May 2015 Presentation Media Call 13 May 2015 Taking TUI to the next level: The World’s Leading Tourism

15

Accommodation – We will achieve profitable growth in our Cruise business

TUI GROUP | Media Call | 13 May 2015

4* (+2 on order)

JV with Royal

Caribbean

Premium all-inclusive,

German-speaking

5 Part of Northern Region Wide range of great value cruises

4 Subsidiary Luxury & expedition cruising

*Fleet includes Mein Schiff 4 (delivers June 2015)

Cruise company management to become more integrated over time

Brand Fleet Structure Customer Proposition

Page 16: Presentation Media Call - TUI Group...2015/05/13  · TUI GROUP | Media Call | 13 May 2015 Presentation Media Call 13 May 2015 Taking TUI to the next level: The World’s Leading Tourism

16

Other businesses – We run this businesses independently to maximise growth and value

TUI GROUP | Media Call | 13 May 2015

Hotelbeds

Group

LateRooms

Group

Hapag-Lloyd AG

Specialist &

Activity

• Optimise strategic future through standalone operation

• Run as independent business

• Inbound Services being integrated into Tourism

• Evaluating our options

• Portfolio of businesses

• Run independently and managed for value

• Held for sale

• Held for sale

Page 17: Presentation Media Call - TUI Group...2015/05/13  · TUI GROUP | Media Call | 13 May 2015 Presentation Media Call 13 May 2015 Taking TUI to the next level: The World’s Leading Tourism

17

We are taking TUI to the next level – The World’s Leading Tourism Business

TUI GROUP | Media Call | 13 May 2015

• Merger integration ahead of our original plan - we are working well together

• New organisation structure in place - a flatter, more agile structure

• Strong and sustainable business model with exciting growth prospects

• 10-15% EBITA growth this year

• At least 10% CAGR over the next three years

• Committed to progressive dividend growth

Well positioned to deliver underlying EBITA CAGR of at least 10%

over the next three years

Page 18: Presentation Media Call - TUI Group...2015/05/13  · TUI GROUP | Media Call | 13 May 2015 Presentation Media Call 13 May 2015 Taking TUI to the next level: The World’s Leading Tourism

TUI GROUP | Media Call | 13 May 2015

Q&A