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8/8/2019 Presentation on Pom Manish
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SUB. TO. SUB. BY. (GROUP)
Mr. P.C.Jain Gajendra Singh ...........
Manish Tiwari ..............
Monendra Yadav ..........
Ranveer Singh .........
TOPIC:- SIX SIGMA
SUBJECT:- OPERATION MANAGEMENT
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SIX SIGMA
Six Sigma seeks to improve the quality of process outputs by
identifying and removing the causes of defects (errors) and
variability in manufacturing a Six Sigma seeks to improve the
quality of process.
Six Sigma is a rigorous and a systematic methodology that utilizes
information (management by facts) and statistical analysis to
measure and improve a company's operational performance,
practices and systems by identifying and preventing 'defects' in
manufacturing and service-related processes in order to anticipate
and exceed expectations of all stakeholders to accomplish
effectiveness.
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Graph of the normal distribution, which underlies the statisticalassumptions of the Six Sigma model. The Greek letter (sigma)marks the distance on the horizontal axis between the mean, µ,
and the curve's inflection point. The greater this distance is, thegreater is the spread of values encountered. For the curve shownabove, µ = 0 and = 1. The upper and lower specification limits(USL, LSL) are at a distance of 6 from the mean. Due to theproperties of the normal distribution, values lying that far away
from the mean are extremely unlikely.
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FE ATUR E S OF SIX SIGMA
A clear focus on achieving measurable and
quantifiable financial returns from any Six Sigma
project.
An increased emphasis on strong and passionate
management leadership and support.
A clear commitment to making decisions on the
basis of verifiable data, rather than assumptionsand guesswork.
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GOAL OF I I GMA
The al f i i a is t i crease he r fits
eli i ati aria ilit , efects a aste
that er i e c st er l alt .´ tt li e
fi a cial i r e e t
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The customer is always in focus- the benefit of constantmeasurements is that the customer is always in focus with
her requirements being the standard against whichmeasurements are done
Continuous improvement process ± a six sigma initiative
never stop.It forever it is true that six sigma signifies radicalimprovement .
Transforms the entire organization- six sigma isimplemented, the entire organization in all its constituent
part is geared for absorbing rapid and radical change. Sixsigma initiative makes management to take a closer look atthe various functions and departments and the inter relationships between them.
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METHODOLOGY OF I IGMA
As i i a has e l e , there has ee less e hasis
the literal efi iti f c ti efects i r cts a
r cesses. i i a is a si ess i r e e t
ethodology that f ocuses a or ga ization on:Understanding and managing customer re uirements.
Aligning k ey business r ocesses to achie e those
re uirements.
Utilizing rigor ous data analysis to minimize ariation inthose r ocesses.
Dri ing ra id and sustaina ble impr ovement to business
pr ocesses
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At the heart of the methodology is the MAIC model for
process improvement. MAIC is commonly used by Six
Sigma project teams and is an acronym for :
Define opportunity,
Measure performance,
Analyze opportunity,
Improve performance,
Control performance,
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SIX SIGMA AS A M E TRIC
The term "Sigma" is often used as a scale for
levels of "goodness" or quality. Using this scale,
"Six Sigma" equates to 3.4 defects per one million
opportunities ( PMO).
Six Sigma started as a defect reduction effort in
manufacturing and was then applied to other
business processes for the same purpose.
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CUSTOM E RS
Total customer satisfaction is the goal of six
sigma ,therefore customer is the focus of six
sigma action in any of processes.
The customer¶s needs are to be thoroughly
understood all its various dimensions and
assessment needs to be made about the present
status of satisfaction.
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P ROC
E SS
E S
The processes leading to customer satisfaction
have to be improved many of them radically .
A study of the process a series of interlinked
activities that lead to the organization goal isrequired to be made.
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US E S OF SIX SIGMA
It is increases productivity .It is reduce defects.
It is improve high-level of outgoing qualities.
Sigma improved the standardized methodology acrossthe organization.
A set of techniques and tools and simplify improvement
efforts.
It¶s gives the greater customer satisfaction and
improvement in the ³bottom line´.
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D ISCRI P TIO N OF SIX SIGMA
Six sigma will drive of a firm toward achievinghigher levels of customer satisfaction and reducing
operational costs.
Six sigma is robust continuous improvementstrategy and process that include cultural
mythologies such as total quality management
(TQM) process control strategies such as statistical
process control (SPC) and other importantstatistical tools.
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COM P A N I E S NEE D S OF SIX SIGMA
Technological complexities-
The technology of products like computers is such that it
has to be totally defect free .the needs for ´zero defect ³ is
acutely felt in this technology advanced times.
R apid growth of the service industry-
The service industry is much more quality sensitive than
manufacturing .
The reason is the proximity of the customer in service
operations.
It is within the operation itself and is a part of the
process.
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E XAM PL E
Jindal Steel ensures that process metrics and structured
methodology are applied to improvement opportunities that
are directly linked to the organizational strategy.
When practiced as a management system, Six Sigma is a
high performance system for executing business strategy.
Six Sigma is a top-down solution to help organizations:
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Align their business strategy to criticalimpr ovement eff orts
obilize teams to attack high impact pr o jects
Accelerate impr oved business results
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CO N C LUSIO N
The Six Sigma provides the framework to prioritize resources for
projects that will improve the metrics.
These are three principle of Six Sigma use in business.
1) Six Sigma improves the process performance,
2) decreases variation and maintains
3) consistent quality of the process output.
This leads to defect reduction and improvement in profits, product
quality and customer satisfaction.
Six Sigma methodology is also used in many Business Process
Management initiatives these days.