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Presentation Skills: Presentation Skills: DeliveryDelivery
Tom AtkinsonTom Atkinson
BogaziciBogazici UniversityUniversity
May 27, 2004May 27, 2004
Bogazici University Tom Atkinson
Agenda Agenda
1.1. MotivationMotivation
2.2. Presentation ProcessPresentation Process
3.3. Presentation TechniquesPresentation Techniques
4.4. PracticePractice
Part 1Part 1
MotivationMotivation
Bogazici University Tom Atkinson
A fear worse than deathA fear worse than death
““Speaking is people’s biggest fear. Speaking is people’s biggest fear. Death is number 2. In other Death is number 2. In other words, you would rather be in the words, you would rather be in the coffin than giving the eulogy.”coffin than giving the eulogy.”
- Jerry Seinfeld- Jerry Seinfeld
Bogazici University Tom Atkinson
Causes of AnxietyCauses of Anxiety
Fear of the unknownFear of the unknown Being unpreparedBeing unprepared Having no Having no
enthusiasmenthusiasm No focus of No focus of
attentionattention
Bogazici University Tom Atkinson
The secret to successThe secret to success
Be passionateBe passionate PreparePrepare PracticePractice
Part 2Part 2
Presentation ProcessPresentation Process
Bogazici University Tom Atkinson
As with everything, As with everything, there’s a processthere’s a process
Before the Big Day:Before the Big Day: Write the presentationWrite the presentation Know what to expectKnow what to expect PracticePractice
Bogazici University Tom Atkinson
Getting StartedGetting Started
Set up 30 minutes priorSet up 30 minutes prior Put up title slide 5 Put up title slide 5
minutes priorminutes prior Welcome and talk to Welcome and talk to
members of audience:members of audience: Helps create a connectionHelps create a connection Relaxes youRelaxes you
Tell audience if you Tell audience if you want questions during or want questions during or afterafter
Bogazici University Tom Atkinson
Giving itGiving it
Give prepared Give prepared introductionintroduction Keep it short and simpleKeep it short and simple
Speak 2-3 minutes / slideSpeak 2-3 minutes / slide Too quick, audience gets Too quick, audience gets
lostlost Too slow, audience gets Too slow, audience gets
boredbored Give prepared conclusionGive prepared conclusion Take final questionsTake final questions
Bogazici University Tom Atkinson
Use Transitional Sign PostsUse Transitional Sign Posts
Forecast next ideaForecast next idea
Emphasize relationshipsEmphasize relationships
Give audience time to Give audience time to digest materialdigest material
Give speaker time to Give speaker time to think about next pointthink about next point
howeverhowever
once againonce again
In In summarysummary
finallyfinally
Bogazici University Tom Atkinson
Transition ExampleTransition ExampleTransitionTransition
““Now that we have some Now that we have some theoretical basis for this theoretical basis for this
research…”research…”
Internal SummaryInternal Summary
““I’d like to discuss the I’d like to discuss the following 3 commercial following 3 commercial
applications…”applications…”
Bogazici University Tom Atkinson
Closing guidelinesClosing guidelines
Summarize the Summarize the main pointsmain points
Leave them with Leave them with the main thought the main thought that you want them that you want them to rememberto remember
Thank the Thank the audienceaudience
Bogazici University Tom Atkinson
Handling QuestionsHandling Questions
If you don’t know the answer:If you don’t know the answer: Acknowledge it is a good questionAcknowledge it is a good question Indicate you don’t have the answerIndicate you don’t have the answer Say you will find the answer and Say you will find the answer and
get backget back DON’T try to bluffDON’T try to bluff DO get backDO get back
Bogazici University Tom Atkinson
Handling QuestionsHandling Questions
If one person is If one person is asking too many asking too many questions:questions: Give a complete, but Give a complete, but
short answershort answer Ask to take the Ask to take the
conversation “off-conversation “off-line”line”
Move onMove on
Part 3Part 3
Presentation TechniquesPresentation Techniques
Bogazici University Tom Atkinson
Sender Receiver
Feedback
Distortion
Remember this?Remember this?“Messages do not reach the receiver due to “Messages do not reach the receiver due to
‘distortion’ ”‘distortion’ ”
Source: United Behavioral Health
Your want to avoid this situationYour want to avoid this situation
Bogazici University Tom Atkinson
Clear the distortion with:Clear the distortion with:
1.1. Effective deliveryEffective delivery
2.2. Natural, engaging Natural, engaging body languagebody language
3.3. Know the Know the equipmentequipment
4.4. Good knowledge Good knowledge of spaceof space
Bogazici University Tom Atkinson
1. Effective Delivery1. Effective Delivery Be naturalBe natural
Avoid difficult, technical languageAvoid difficult, technical language Avoid jargonAvoid jargon Speak a little slower than normalSpeak a little slower than normal
Be obviousBe obvious Do not assume audience understands Do not assume audience understands
implicationsimplications Avoid “inside jokes”Avoid “inside jokes”
Be punctualBe punctual Finish on time or beforeFinish on time or before
Bogazici University Tom Atkinson
Vocal varietyVocal variety
Vary the pitch and volume of your Vary the pitch and volume of your voice. voice.
Use inflections to emphasize critical Use inflections to emphasize critical pointspoints
Avoid reading your presentationAvoid reading your presentation Avoid memorizing your entire Avoid memorizing your entire
presentationpresentation
Bogazici University Tom Atkinson
Common ProblemsCommon Problems Verbal fillersVerbal fillers
““Um”, “uh”, “like”Um”, “uh”, “like” Unrelated words or phrasesUnrelated words or phrases
Swaying, rocking, and pacingSwaying, rocking, and pacing Hands in pocketsHands in pockets Lip smackingLip smacking Fidgeting – playing with your penFidgeting – playing with your pen Looking away from the audienceLooking away from the audience
Bogazici University Tom Atkinson
Caution!Caution!
Only use anecdotes that are relevantOnly use anecdotes that are relevant Use caution with personal Use caution with personal
experiencesexperiences Stay away from inappropriate humorStay away from inappropriate humor
Bogazici University Tom Atkinson
2. Natural, Engaging Body 2. Natural, Engaging Body LanguageLanguage
Show enthusiasmShow enthusiasm S p e a k s l o w l y a n d c l e a r l yS p e a k s l o w l y a n d c l e a r l y Project to fill the whole roomProject to fill the whole room No Ummm’s or ahhhh’sNo Ummm’s or ahhhh’s
Feet firmly planted, square with shoulders
Clean-cut, pleasant dress
Pleasant grin
Bogazici University Tom Atkinson
Sources of NoiseSources of Noise
Don’t distract your audience by:Don’t distract your audience by: Wearing a hatWearing a hat Wearing sunglassesWearing sunglasses Chewing gum or tobaccoChewing gum or tobacco Using note cards: use the screen insteadUsing note cards: use the screen instead Using gender bias or stereotypical termsUsing gender bias or stereotypical terms Being negative and apologizingBeing negative and apologizing
Bogazici University Tom Atkinson
3. Know the Equipment3. Know the Equipment Using your own laptopUsing your own laptop
Screen saversScreen savers Video and sound output, volume, lightingVideo and sound output, volume, lighting
Using the school’s computerUsing the school’s computer PowerPoint may replace bullets and fontsPowerPoint may replace bullets and fonts
DemosDemos May require a certain network, internet, a May require a certain network, internet, a
particular version of an OS, non-standard particular version of an OS, non-standard dll’s, video card settings…dll’s, video card settings…
Bogazici University Tom Atkinson
4. Know the Space4. Know the Space
VisibilityVisibility MovementMovement Number of seatsNumber of seats Seating Seating
arrangementarrangement DistractersDistracters
Bogazici University Tom Atkinson
Handouts – only if requiredHandouts – only if required
Distribute handouts:Distribute handouts: At end if possibleAt end if possible At beginning only if audience needs At beginning only if audience needs
them during presentationthem during presentation Not duringNot during
Print one-sided, with 2, 3 or 6 to a Print one-sided, with 2, 3 or 6 to a pagepage
Staple beforehandStaple beforehand
Bogazici University Tom Atkinson
Summary: Your Summary: Your presentation will be great if presentation will be great if
you make it:you make it: Audience centeredAudience centered Accomplish your objectiveAccomplish your objective Fun for the audienceFun for the audience Fun for youFun for you Finish within the time frameFinish within the time frame
Bogazici University Tom Atkinson
How do you do this? With…How do you do this? With…
Part 4Part 4
PracticePractice
Bogazici University Tom Atkinson
How to PracticeHow to Practice
In front of the mirrorIn front of the mirror With a friendWith a friend In the actual room where you will In the actual room where you will
give the presentationgive the presentation In front of a video camera, with a In front of a video camera, with a
friend, in the actual room where friend, in the actual room where you will give the presentationyou will give the presentation
Bogazici University Tom Atkinson
Let’s Practice!Let’s Practice!
Any volunteers?Any volunteers?
Bogazici University Tom Atkinson
Communications Seminar Communications Seminar SummarySummary
What do you remember about:What do you remember about:
Listening?Listening? Email writing?Email writing? Report writing?Report writing? Presentation Presentation
preparation?preparation? Presentation delivery?Presentation delivery?
Thank You!Thank You!