AUGUST 2000, VOL 72, NO 2 R E V I E W S

FlLM REVIEWS

PREVENTING INTRAOPERA TIVE SKIN INJURIES

his independent study contains a videotape and study guide. The material is exceptionally

well done and presents the infor- mation in a concise, easy to under- stand format, and it is consistent with the objectives. The videotape follows the content of the study guide and depicts excellent sterile technique as the staff members fol- low AORN Standards, Recommended Practices, and Guidelines. The information pre- sented is basic and can be under- stood easily by all members of the health care team. This activity could be used for unit education of new and existing staff members. The program offers easy sugges- tions and recommendations for preventing skin injury. The authors identify simple steps that can avoid serious negative outcomes.

Registered nurses can earn 1 .O contact hours of continuing edu- cation after completion of the pro- gram. To order the independent study, contact CinC-Med, distribu- tor of the the AORN Video Library, at (800) 633-0004.

JODY PORTER RN, BSN, CNOR

NATIONAL ~ M M ~ E E ON EDUCATION

OUTCOMES ANAL YSlS AND MANAGEMENT

his newly released videotape from AORN is the fust in a series called Surgical Focus.

It was filmed on location at Kaiser Foundation Hospital in San Francisco and offers contemporary information on measuring patient satisfaction, improved OR start times, and managing outcomes.

This independent study consists of a 25-minute videotape, a 44-page study guide, a facilitator’s guide, and a 1.2 contact hour application. The activity outlines the different types of outcomes measures peri- operative nurses should analyze and tools used to identify out- comes. Different variances related to outcomes are discussed, as well as how and what changes were made at Kaiser based on their process improvements. The infor- mation focus is on organizational performance issues for the entire perioperative team, and it is clear and easy to follow, with sufficient “how to” steps.

effort between AORN and the Stratos Institute for Healthcare Performance. The remaining three topics-Managing Costs Without Sacrificing Quality, Process Improvement: The Key to Increasing Quality and Productivity, and Utilization Management-will be released quarterly throughout the year.

California office of the Stratos Institute at (949) 388-2100.

This series is a collaborative

For more information, call the

EILEEN J. ULLMANN RN, MHS, CNOR

CENTER FOR PERIOPERATIVE EDUCATION

RESEARCH REVIEWS

DEVELOPMENT OF A FAMILY LIAISON MODEL DURING OPERATIVE PROCEDURES C K Madigan, D D Donaghue, E V Carpenter Maternal-Child Nursing Val 24 (JulyiAugust 1999) 185-189

amily-centered care involves the delivery of both physi- I cally and emotionally sup-

portive care by all health care

professionals. Open communica- tion and timely information exchange are critical aspects of family-centered care, especially when a pediatric patient and fam- ily members are physically sepa- rated, as occurs in surgery and critical care. Data from a survey of parents of children who had been hospitalized at a large hos- pital indicated that lack of com- munication was the most com- mon reason for being less than completely satisfied with the care received. Literature supports family members’ need for timely, accurate communication related to children in critical care set- tings and that most parents believe information is the most important factor in decreasing anxiety.

Purpose. This study describes an innovative model for the devel- opment of particular nursing strategies used to deliver family- centered care for pediatric patients during surgery and in the cardiac intensive care unit (CICU) after surgery.

Method. To develop the model, a pilot program was structured via interdisciplinary input. A group of senior staff nurses from the CICU was selected to form a family liai- son nurse team. The role of the liaison team was to II meet with family members

immediately preoperatively, provide support as the child was taken into the OR, take family members into the waiting area and review the expected occurrences for the upcoming few hours, obtain an in-person update in the OR every 45 to 60 minutes and relay this to the family members, and admit the child to CICU and ensure that family members

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