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Digital Media Rights Survey 2011 (US and Germany) Final Topline 10/7/2011 Data for U.S. Survey from August 1–31, 2011 Data for Germany Survey from August 24–September 6, 2011 Princeton Survey Research Associates International for the American Assembly Sample: n= 2,303 U.S. adults, age 18 and older, including 1,153 cell phone interviews Interviewing dates: 08.01-31.2011 Margin of error is plus or minus 2 percentage points for results based on Total [n=2,303] Margin of error is plus or minus 3 percentage points for results based on all internet users [n=1,818] Margin of error is plus or minus 3 percentage points for results based on home internet users [n=1,685] Margin of error is plus or minus 3 percentage points for results based on those who have music files [n=1,058] Margin of error is plus or minus 6 percentage points for results based on those who have video files [n=293] Sample: n= 1,000 Germany adults, age 18 and older Interviewing dates: 08.24.2011-09.06.2011 Princeton Survey Research Associates International

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Digital Media Rights Survey 2011 (US and Germany) Final Topline 10/7/2011

Data for U.S. Survey from August 1–31, 2011Data for Germany Survey from August 24–September 6, 2011

Princeton Survey Research Associates Internationalfor the American Assembly

Sample: n= 2,303 U.S. adults, age 18 and older, including 1,153 cell phone interviewsInterviewing dates: 08.01-31.2011

Margin of error is plus or minus 2 percentage points for results based on Total [n=2,303]Margin of error is plus or minus 3 percentage points for results based on all internet users [n=1,818]Margin of error is plus or minus 3 percentage points for results based on home internet users [n=1,685]Margin of error is plus or minus 3 percentage points for results based on those who have music files [n=1,058]Margin of error is plus or minus 6 percentage points for results based on those who have video files [n=293]

Sample: n= 1,000 Germany adults, age 18 and olderInterviewing dates: 08.24.2011-09.06.2011

Margin of error is plus or minus 4 percentage points for results based on Total [n=1,000]Margin of error is plus or minus 5 percentage points for results based on all internet users [n=825]Margin of error is plus or minus 5 percentage points for results based on home internet users [n=794]Margin of error is plus or minus 6 percentage points for results based on those who have music files [n=452]Margin of error is plus or minus 9 percentage points for results based on those who have video files [n=182]

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LANDLINE INTRO:Hello, my name is _________________ and I'm calling for Princeton Survey Research. We’re conducting a survey about some important issues today, and would like to include your household. May I please speak with the YOUNGEST [RANDOMIZE: (MALE / FEMALE)], age 18 or older, who is now at home? [IF NO MALE/FEMALE, ASK: May I please speak with the YOUNGEST (FEMALE/MALE), age 18 or older, who is now at home?]

CELL PHONE INTRO:Hello, I am ___ calling for Princeton Survey Research. We are conducting a national survey of cell phone users. I know I am calling you on a cell phone. If you would like to be reimbursed for your cell phone minutes, we will pay all eligible respondents $5 for participating in this survey. This is not a sales call. (IF R SAYS DRIVING/UNABLE TO TAKE CALL: Thank you. We will try you another time...)

VOICEMAIL MESSAGE (LEAVE ONLY ONCE -- THE FIRST TIME A CALL GOES TO VOICEMAIL): I am calling for Princeton Survey Research. We are conducting a short national survey of cell phone users. This is NOT a sales call. We will try to reach you again.

CELL PHONE SCREENING INTERVIEW:S1 Are you under 18 years old, OR are you 18 or older?

IF 18 OR OLDER, READ INTRODUCTION TO MAIN INTERVIEW: We’re interested in learning more about people with cell phones. If you are now driving a car or doing any activity requiring your full attention, I need to call you back later. The first question is...

Notes: Due to rounding, percentages may not add to 100%. An asterisk (*) indicates values less than 0.5%.

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Q1 Thinking about different kinds of organizations, I’m going to ask you about how much you can trust each type. (First,) how much of the time do you think you can trust...[INSERT ITEM; ROTATE Q1a-b FIRST AS A PAIR; THEN RANDOMIZE Q1c-e]?

READ FOR FIRST ITEM, THEN REPEAT AS NECESSARY: Just about always, most of the time, only some of the time or almost never?

JUST ABOUT

ALWAYS

MOST OF THE

TIME

SOME OF THE

TIMEALMOST NEVER

(VOL.) NEVER

DON’T KNOW REFUSED

a. Large corporationsU.S. 3 18 49 21 4 3 *Germany 10 27 45 12 1 4 1

b. The federal governmentU.S. 5 22 43 23 5 1 1Germany 9 21 45 20 3 2 1

c. Record companiesU.S. 6 24 41 12 4 12 2Germany 15 24 25 9 1 24 2

d. Movie studiosU.S. 7 23 39 15 5 9 1Germany 13 20 31 12 1 20 2

e. Telephone and cable TV companies that provide internet accessU.S. 7 31 42 11 4 4 1Germany 14 25 40 14 1 5 1

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Q2 As I read the following list of items, please tell me if you happen to have each one, or not. Do you have... [INSERT ITEMS IN ORDER]?

YES NO DON’T KNOW REFUSED

a. Cable, satellite or other paid TV service at homeU.S. 82 18 * *Germany 49 50 1 *

b. A desktop or a laptop computerU.S. 79 21 0 *Germany 80 19 0 *

c. A cell phone... or a Blackberry or iPhone or other device that is also a cell phone1

U.S. 89 11 0 *Germany 88 12 0 *

d. An e-Book reader, such as a Kindle or NookU.S. 14 86 * *Germany 2 97 * *

e. An iPod or other MP3 playerU.S. 50 50 0 *Germany 34 66 * *

f. A tablet computer like an iPad, Samsung Galaxy or Motorola XoomU.S. 10 90 * *Germany 4 95 * *

g. A DVD playerU.S. 87 13 * *Germany 78 21 * *

h. A game console like Xbox or Play StationU.S. 48 52 * *Germany 27 73 0 *

1 In the U.S. survey, this question item was asked of landline sample only. Results shown here have been recalculated to include cell phone sample in the "Yes" percentage.

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Q3 Some phones are called “smartphones” because of certain features they have. Is your cell phone a smartphone or not, or are you not sure?

Based on those who have a cell phone

U.S. GERMANY

% 39 21 Yes, is a smartphone51 66 No, is not a smartphone10 13 Not sure* * (DO NOT READ) Refused

[N=2,122] [N=899]

Q4 Does anyone in your household have a working cell phone?

Based on those who do not have a cell phone

U.S. GERMANY

% 25 38 Yes74 58 No1 2 (DO NOT READ) Don’t know* 2 (DO NOT READ) Refused

[N=181] [N=101]

NO QUESTIONS 5 THRU 7

INTUSEDo you use the internet, or send and receive email, at least occasionally?2

U.S. GERMANY

% 79 77 Yes21 23 No0 0 (DO NOT READ) Don’t know* * (DO NOT READ) Refused

HOME3NW Do you ever use the internet or email from HOME?3

Based on internet users

U.S. GERMANY

% 92 97 Yes8 3 No* 0 (DO NOT READ) Don’t know0 0 (DO NOT READ) Refused

[N=1,818] [N=825]

2 Question number in the Germany survey was Question 5.3 Question number in the Germany survey was Question 6.

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WEB1 Please tell me if you ever use the internet to do any of the following things. Do you ever use the internet to... [INSERT ITEM; RANDOMIZE]?4

Based on internet users

YES, DO THISNO, DO NOT

DO THIS DON’T KNOW REFUSED

ACT34. Listen to music online, whether it is a free or paid streaming serviceU.S. [N=1,818] 61 38 * *Germany [N=825] 42 57 * 0

ACT35. Download MUSIC files onto your computer so you can play them at any time you wantU.S. 44 56 * *Germany 29 71 0 0

ACT62. Download the VIDEO file of a TV show or movie onto your computer so you can watch it at any time you wantU.S. 19 81 0 0Germany 13 87 * 0

ACT102. Watch a video on a video-sharing site like YouTube or VimeoU.S. 70 30 0 *Germany 57 43 * 0

ACT111. Download or share files using peer-to-peer file-sharing networks, such as BitTorrent or LimeWireU.S. 13 86 * *Germany 4 96 * *

ACT113. Watch a television show or movie online via a subscription streaming service such as NetFlix or a free service5

U.S. 43 57 0 *Germany 15 85 0 0

4 Question number in the Germany survey was Question 7.5 In the Germany survey, question item wording was slightly different: “Watch a television show or movie online via a subscription streaming service or a free service”

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[READ TO ALL:] Now I would like to ask about your own collection of music, whether CDs, LPs or music files on a computer or music player...

Q8 First, do you have any music CDs?

U.S. GERMANY

% 83 91 Yes17 8 No* * (DO NOT READ) Not sure/Don’t know* * (DO NOT READ) Refused

Q9 About how many music CDs would you say you have? [OPEN-END]Q10 [ASK IF DON’T KNOW OR REFUSED IN PREVIOUS QUESTION:] Well, would you say you

have ... [READ 1-6]

Based on those who have music CDs

U.S. GERMANY

% 28 21 1 to 20 CDs29 35 21 to 50 CDs19 19 51 to 100 CDs13 16 101 to 250 CDs7 6 251 to 500 CDs3 2 More than 500 CDs* * (DO NOT READ) Don’t know/Can’t say/Could not guess0 0 (DO NOT READ) Refused

[N=1,956] [N=935]

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Q11 I’m going to ask about (two/three) different ways you may have acquired your music CDs. For each, I would like to know what percentage of your CDs were acquired in that way. The percentages should add up to 100%. First, what percentage were [INSERT ITEM Q11a]? [IF NECESSARY: Just your best guess is fine.]

[IF U.S.: Next, that would mean that [INSERT REMAINING %: xx%] were [INSERT ITEM Q11b]. Is that percentage correct?]

[IF GERMANY: Next, out of the remaining [INSERT REMAINING %: xx%], what percentage were [INSERT ITEMs Q11b]? [IF NECESSARY: Just your best guess is fine.] Next, that would mean that [INSERT REMAINING %: xx%] were [INSERT ITEM Q11c]. Is that percentage correct? [IF CORRECT, ENTER REMAINING PERCENTAGE]]

Based on those who have music CDs

0% 1-50% 51-99% 100%DON’T KNOW REFUSED

a. Bought from a store or from a websiteU.S. [N=1,956] 1 9 23 65 1 *Germany [N=935] 1 6 27 65 1 1

b. Made by copying CDs of your friends or family membersU.S. 65 26 4 1 2 1Germany 65 29 3 1 1 1

c. Copied from CDs borrowed from a library6

Germany 94 5 * 0 1 1

Q12 Next, do you have any music files or songs on your computer or other device that plays music?

Based on those who have a traditional or tablet computer, a music player or a smartphone

U.S. GERMANY

% 60 51 Yes39 49 No1 1 (DO NOT READ) Not sure/Don’t know0 * (DO NOT READ) Refused

[N=1,930] [N=861]

6 Item not asked in the U.S. survey.

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Q13 About how many different music files or songs would you say you have on all your devices? [OPEN-END]

Q14 [ASK IF DON’T KNOW OR REFUSED IN PREVIOUS QUESTION:] Well, would you say you have ... [READ 1-7]

Based on those who have music files

U.S. GERMANY

% 19 33 1 to 50 Music files11 15 51 to 10027 21 101 to 50017 12 501 to 1,00018 8 1,001 to 5,0002 3 5,001 to 10,0005 5 More than 10,000 Music files1 3 (DO NOT READ) Don’t know/Can’t say/Could not guess* 1 (DO NOT READ) Refused

[N=1,058] [N=452]

Q15 I’m going to ask about FOUR different ways you may have acquired your music files. For each, I would like to know what percentage of your music files were acquired in that way. The percentages should add up to 100%. First, what percentage were [INSERT ITEM Q15a]? [IF NECESSARY: Just your best guess is fine.]

Next, out of the remaining [INSERT REMAINING %: xx%], what percentage were [INSERT ITEMs Q15b-c IN ORDER]? [IF NECESSARY: Just your best guess is fine.]

Finally, that would mean that [INSERT REMAINING %: xx%] were [INSERT ITEM Q15d]. Is that percentage correct?

Based on those who have music files

0% 1-50% 51-99% 100%DON’T KNOW REFUSED

a. Bought from a store or from a websiteU.S. [N=1,058] 17 34 22 24 2 *Germany [N=452] 35 22 16 21 4 2

b. Downloaded for free from a website or file-sharing serviceU.S. 58 29 7 4 2 *Germany 67 21 4 3 3 2

Q15 continued on next page...

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Q15 continued...0% 1-50% 51-99% 100%

DON’T KNOW REFUSED

c. Copied from a family member’s or friend’s collection of music filesU.S. 57 36 3 2 1 *Germany 54 31 6 5 3 1

d. Created from a music CD that you already hadU.S. 56 26 10 6 2 1Germany 50 21 10 13 4 2

Q16a What do you think is a fair price to pay for one song? [IF NECESSARY: One song in one music file, not an entire album.] [OPEN-END]7

Based on those who have music files [N=1,058]

U.S.

% 2 $0/Nothing19 $0.01 to $0.5029 $0.51 to $0.9934 $1.00 to $1.997 $2.00 to $4.992 $5.00 or more7 Don’t know* Refused

Q16b If you could buy a copy of just one song, what do you think is a fair price to pay for one song? [IF NECESSARY: One song in one music file, not an entire album.] [OPEN-END]8

Based on those who have no music files [N=1,245]

U.S.

% 2 $0/Nothing7 $0.01 to $0.506 $0.51 to $0.99

21 $1.00 to $1.9918 $2.00 to $4.9920 $5.00 or more24 Don’t know2 Refused

7 Question not asked in the Germany survey.8 Question not asked in the Germany survey.

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Q16a What do you think is a fair price to pay for one song? [IF NECESSARY: One song in one music file, not an entire album.] [OPEN-END]

Q16b If you could buy a copy of just one song, what do you think is a fair price to pay for one song? [IF NECESSARY: One song in one music file, not an entire album.] [OPEN-END]

U.S.

% 2 $0/Nothing13 $0.01 to $0.5018 $0.51 to $0.9928 $1.00 to $1.9912 $2.00 to $4.9911 $5.00 or more16 Don’t know1 Refused

Q17a Of the price you [IF BOUGHT MUSIC FILES FROM STORE OR WEBSITE: pay for a single song / ALL OTHERS: would be charged for a single song on a website such as iTunes], what percentage of that do you think goes to the artist?

Based on those who have music files

U.S. GERMANY

% 2 0 0%/Nothing16 19 1-5%15 24 6-10%13 16 11-20%13 11 21-30%6 4 31-40%

15 6 41-50%10 4 More than 50%10 15 Don’t know* 1 Refused

[N=1,058] [N=452]

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Q17b Of the price you might be charged to buy a single song, what percentage of that do you think would go to the artist?

Based on those who have no music files

U.S. GERMANY

% 2 * 0%/Nothing8 16 1-5%

13 18 6-10%10 13 11-20%10 16 21-30%3 5 31-40%

22 6 41-50%13 3 More than 50%18 21 Don’t know1 * Refused

[N=1,245] [N=548]

Q17a Of the price you [IF BOUGHT MUSIC FILES FROM STORE OR WEBSITE: pay for a single song / ALL OTHERS: would be charged for a single song on a website such as iTunes], what percentage of that do you think goes to the artist?

Q17b Of the price you might be charged to buy a single song, what percentage of that do you think would go to the artist?

U.S. GERMANY

% 2 * 0%/Nothing12 17 1-5%14 21 6-10%11 14 11-20%11 14 21-30%4 5 31-40%

19 6 41-50%12 4 More than 50%14 18 Don’t know1 * Refused

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Q18 You said earlier you listen to music online from a website or streaming service. How much of the time that you spend listening to music is via websites such as Pandora or LastFM? [READ 1-5]

Based on those who listen to streaming music online

U.S. GERMANY

% 10 3 All of it17 5 Most of it22 12 Some of it32 40 A little17 38 None1 3 (DO NOT READ) Not sure/Don’t know1 0 (DO NOT READ) Refused

[N=1,007] [N=384]

Q19 Do you have a paid subscription to the sites where you listen to music?

Based on those who listen to streaming music online

U.S. GERMANY

% 15 4 Yes83 95 No1 1 (DO NOT READ) Not sure/Don’t know* 0 (DO NOT READ) Refused

[N=1,007] [N=384]

Q20 Do you copy or download music less often because of the emergence of legally available streaming alternatives?

Based on those who listen to streaming music online and download music files from file-sharing sites or copies music files from friends/family

U.S. GERMANY

% 55 52 Yes38 43 No7 3 (DO NOT READ) Not sure/Don’t know* 2 (DO NOT READ) Refused

[N=488] [N=188]

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[READ IF HAS TRADITIONAL OR TABLET COMPUTER, A DVD PLAYER OR A SMARTPHONE:] Now I would like to ask about your own collection of videos, whether DVDs or video files of TV shows or movies on a computer or other device.

Q21 Do you have any DVDs?

Based on those who have a traditional computer or DVD player

U.S. GERMANY

% 87 86 Yes13 14 No* * (DO NOT READ) Not sure/Don’t know0 0 (DO NOT READ) Refused

[N=2,184] [N=924]

Q22 About how many DVDs would you say you have? [OPEN-END]Q23 [ASK IF DON’T KNOW OR REFUSED IN PREVIOUS QUESTION:] Well, would you say you

have... [READ 1-5]

Based on those who have a DVDs

U.S. GERMANY

% 31 53 1 to 20 DVDs30 30 21 to 50 DVDs18 10 51 to 100 DVDs16 6 101 to 300 DVDs5 2 More than 300 DVDs* 0 (DO NOT READ) Don’t know/Can’t say/Could not guess* 0 (DO NOT READ) Refused

[N=1,889] [N=793]

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Q24 I’m going to ask about (TWO/THREE) different ways you may have acquired your DVDs. For each, I would like to know what percentage of your DVDs were acquired in that way. The percentages should add up to 100%.

First, what percentage were [INSERT ITEM Q24a]? [IF NECESSARY: Just your best guess is fine.]

[IF U.S.: Next, that would mean that [INSERT REMAINING %: xx%] were [INSERT ITEM Q24b]. Is that percentage correct?]

[IF GERMANY: Next, out of the remaining [INSERT REMAINING %: xx%], what percentage were [INSERT ITEMs Q24b]? [IF NECESSARY: Just your best guess is fine.] Next, that would mean that [INSERT REMAINING %: xx%] were [INSERT ITEM Q24c]. Is that percentage correct? [IF CORRECT, ENTER REMAINING PERCENTAGE]]

Based on those who have DVDs

0% 1-50% 51-99% 100%DON’T KNOW REFUSED

a. Bought from a store or from a websiteU.S. [N=1,889] 1 5 12 81 1 *Germany [N=793] 3 9 12 73 2 2

b. Made by copying DVDs of your friends or family membersU.S. 81 14 2 1 2 1Germany 74 18 2 2 2 2

c. Copied from DVDs borrowed from a library9

Germany 93 3 * * 2 2

Q25 As far as you know, have you ever bought a pirated DVD? [READ IF NECESSARY: A pirated DVD is an illegal copy of a movie or TV show – that is, a copy not made by the company authorized to make and sell the DVD.]

Based on those who have DVDs

U.S. GERMANY

% 9 3 Yes90 96 No1 1 (DO NOT READ) Not sure/Don’t know* * (DO NOT READ) Refused

[N=1,889] [N=793]

9 Item not asked in the U.S. survey.

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Q26 Do you have any TV shows or movies stored as files on your computer or on another device?

Based on those who have a traditional or tablet computer or a smartphone

U.S. GERMANY

% 17 18 Yes82 81 No1 * (DO NOT READ) Not sure/Don’t know0 * (DO NOT READ) Refused

[N=1,894] [N=850]

Q27 About how many different TV show episodes and movies would you say you have on your computer and other devices at home? [OPEN-END]

Q28 [ASK IF DON’T KNOW OR REFUSED IN PREVIOUS QUESTION:] Well, would you say you have... [READ 1-6]

Based on those who have TV shows or movies on their computer or other device

U.S. GERMANY

% 64 54 1 to 25 shows and movies17 21 26 to 50 shows and movies7 10 51 to 100 shows and movies

10 12 101 to 500 shows and movies1 2 501 to 1,000 shows and movies* * More than 1,000 shows and movies on your computer or other device1 1 (DO NOT READ) Don’t know/Can’t say/Could not guess0 * (DO NOT READ) Refused

[N=293] [N=182]

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Q29 I’m going to ask about FIVE different ways you may have acquired your files of TV shows and movies on your computer. For each, I would like to know what percentage of your TV shows and movies were acquired in that way. The percentages should add up to 100%.

First, what percentage were [INSERT ITEM Q29a]? [IF NECESSARY: Just your best guess is fine.]

Next, out of the remaining [INSERT REMAINING %: xx%], what percentage were [INSERT ITEMs Q29b-Q29d IN ORDER]? [IF NECESSARY: Just your best guess is fine.]

Finally, that would mean that [INSERT REMAINING %: xx%] were [INSERT ITEM Q29e]. Is that percentage correct?

Based on those who have TV shows or movies on their computer or other device

0% 1-50% 51-99% 100%DON’T KNOW REFUSED

a. Purchased from a websiteU.S. [N=293] 54 9 5 32 1 0Germany [N=182] 77 9 6 5 3 1

b. Downloaded for free from a website or file-sharing serviceU.S. 68 9 5 17 1 *Germany 73 9 6 9 3 1

Item C: Based on those who have TV shows or movies on their computer or other device and also have DVDs]

c. Copied from one of your own DVDsU.S. [N=281] 77 14 4 4 * *Germany [N=165] 77 14 2 4 2 1

d. Copied from a family member’s or friend’s collection of filesU.S. 83 12 1 3 1 *Germany 63 21 3 10 3 1

e. Acquired some other way (SPECIFY)U.S. 73 5 4 18 * 1Germany 49 5 3 39 3 1

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Q30 Do you ever share your files of TV shows and movies by giving a copy to a member of your family or a friend?

Based on those who have TV shows or movies on their computer or other device

U.S. GERMANY

% 23 36 Yes77 64 No1 0 (DO NOT READ) Not sure/Don’t know0 0 (DO NOT READ) Refused

[N=293] [N=182]

Q31 Do you ever upload or “seed” video files of TV shows and movies to file-sharing services or sites?

Based on those who have TV shows or movies on their computer or other device

U.S. GERMANY

% 9 1 Yes90 99 No1 0 (DO NOT READ) Not sure/Don’t know0 0 (DO NOT READ) Refused

[N=293] [N=182]

Q32 Do you belong to any member-only file-sharing sites, where only members can download files?

Based on those who have music, TV show or movie files on their computer or other device

U.S. GERMANY

% 7 2 Yes92 97 No0 0 (DO NOT READ) Not now, but belonged in the past1 * (DO NOT READ) Not sure/Don’t know0 0 (DO NOT READ) Refused

[N=1,112] [N=490]

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Q33 Here are some reasons people give for downloading pirated or illegal copies of TV shows and movies. For each, tell me if this is a reason you do so. (First/Next)...[INSERT ITEM; RANDOMIZE] [READ FOR FIRST ITEM, THEN AS NECESSARY: Is this a reason you download pirated or illegal copies of TV shows and movies, or not?]

Based on those who download illegal copies of video files

YES, A REASONNO, NOT A

REASONNOT SURE/

DON’T KNOW REFUSED

a. Legal versions are too expensive.U.S. [N=83] 36 60 2 1Germany [N=42] 50 44 6 0

b. I have to wait too long to watch them if I wait until they are available legally.U.S. 36 63 0 1Germany 53 47 0 0

c. I can’t find what I want to watch through any legal channels.U.S. 32 64 3 1Germany 37 63 0 0

d. I want to watch movies or TV on more than one device.U.S. 31 67 * 2Germany 28 71 1 0

e. I don’t want to watch commercials.U.S. 42 54 3 1Germany 61 39 0 0

f. I enjoy sharing videos I like with other people.U.S. 32 66 * 1Germany 34 66 0 0

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Q34 You said earlier you watch videos from a service or website, such as [IF U.S.: Netflix,] Hulu or YouTube. Do you watch movies or episodes of TV shows streaming from [INSERT ITEMS IN ORDER]?

Based on those who watch TV shows or stream movies online

YES NONOT SURE/

DON’T KNOW REFUSED

a. Paid subscription sites such as NetflixU.S. [N=1,274] 45 54 * *Germany [N=509] 9 90 1 0

b. Advertising-supported sites like Hulu or YouTubeU.S. 60 39 1 *Germany 71 29 * 0

c. Sites without advertising or subscriptionsU.S. 15 82 3 *Germany 18 79 3 0

Q35 Do you now download TV shows and movies less often because of legally available streaming alternatives, more often or has there been no change in your downloading?

Based on those who download illegal copies of video files and use streaming websites

U.S. GERMANY

% 40 9 Less often2 8 More often

55 71 No change2 11 (DO NOT READ) Not sure/Don’t know1 0 (DO NOT READ) Refused

[N=65] [N=37]

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Q36 What do you think is a fair price for you to pay to watch a newly released movie at home on demand, whether from a cable service or from a streaming service such as NetFlix? [OPEN-END]

U.S.

% 3 $0/Nothing10 $0.01 to $1.0011 $1.01 to $2.0016 $2.01 to $3.0010 $3.01 to $4.0022 $4.01 to $5.0016 More than $5.0011 Don’t know1 Refused

GERMANY

% 7 0 EURO/Nothing7 EURO 0.01 to EURO 1.99

11 EURO 2.00 to EURO 2.9914 EURO 3.00 to EURO 4.9917 EURO 5.00 to EURO 5.996 EURO 6.00 to EURO 9.999 EURO 10.00 or more

23 Don’t know5 Refused

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Q37 Next, I would like to ask you about the e-books [EE-books] that are on [IF GERMANY: your computer,] your e-reader or tablet computer. About how many different e-books do you have on your [IF GERMANY: computer,] e-reader or tablet computer? [OPEN-END]

Q38 [ASK IF DON’T KNOW OR REFUSED IN PREVIOUS QUESTION:] Well, would you say your total number of e-books is... [READ 1-7]

In U.S.: Based on those who have an e-Reader or tablet computer

In Germany: Based on those who have a computer, e-Reader or tablet computer

U.S. GERMANY

% 24 93 None54 5 1 to 2511 1 26 to 503 * 51 to 1003 * 101 to 500* 0 501 to 1,0001 0 More than 1,000 e-books1 1 (DO NOT READ) Don’t know/Can’t say/Could not guess2 * (DO NOT READ) Refused

[N=480] [N=849]

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Q39 I’m going to ask about FOUR different ways you may have acquired your e-books. For each, I would like to know what percentage of your e-books were acquired in that way. The percentages should add up to 100%.

First, what percentage were [INSERT ITEM Q39a]? [IF NECESSARY: Just your best guess is fine.]

Next, out of the remaining [INSERT REMAINING %: xx%], what percentage were [INSERT ITEMs Q39b-Q39c IN ORDER]? [IF NECESSARY: Just your best guess is fine.]

Finally, that would mean that [INSERT REMAINING %: xx%] were [INSERT ITEM Q39d]. Is that percentage correct?

Based on those who have e-books

0% 1-50% 51-99% 100%DON’T KNOW REFUSED

a. Purchased from a website or service like Amazon, iTunes or Barnes and Noble10

U.S. [N=356] 10 10 9 69 1 *Germany [N=70] 44 9 9 38 0 0

b. Downloaded for free from a website or file-sharing serviceU.S. 78 11 3 6 2 *Germany 59 21 5 15 0 0

c. Copied from a family member’s or friend’s collection of e-booksU.S. 96 2 * 1 1 *Germany 76 17 0 6 1 0

d. Copied from a library’s or other source’s collection of e-booksU.S. 88 6 1 3 2 *Germany 85 7 1 7 0 0

10 In the Germany survey, question item wording was slightly different: “Purchased from a website or service like Amazon or iTunes”

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ROTATE Q40-Q41 and Q42-Q43 AS PAIRS

Q40 Now thinking about sharing copies of music files that you have. First, in your judgment, do you think it is reasonable or unreasonable for you to...[INSERT FIRST ITEM; IN ORDER? Next, [INSERT NEXT ITEM]. [READ IF NECESSARY: Do you think it is reasonable or unreasonable for you to [INSERT ITEM]?]

Based on those who have music files

REASON-ABLE

UNREASON-ABLE

(VOL.) REASONABLE IF PAID FOR FILES

(VOL.)IT DEPENDS

DON’T KNOW REFUSED

a. Share those music files with members of your familyU.S. [N=1,058] 80 17 1 1 1 *Germany [N=452] 75 23 1 * 1 *

b. Share those music files with friendsU.S. 60 35 1 1 2 *Germany 55 40 * 4 1 1

c. Upload those music files to websites or services where anyone can download themU.S. 15 83 * 1 1 *Germany 11 88 0 * 1 0

d. Sell copies of the music files to other peopleU.S. 4 94 * * * *Germany 2 97 * * 0 0

e. Post a link on a website such as Facebook to unauthorized copies of music filesU.S. 10 88 0 1 1 *Germany 6 92 0 0 2 *

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Q41 Now thinking about people who have music files on their computers and music players. First, in your judgment, do you think it is reasonable or UNreasonable for people to...[INSERT FIRST ITEM; IN ORDER]? Next, [INSERT NEXT ITEM]. [READ IF NECESSARY: Do you think it is reasonable or unreasonable for people to [INSERT ITEM]?]

Based on those who have no music files

REASON-ABLE

UNREASON-ABLE

(VOL.) REASONABLE IF PAID FOR FILES

(VOL.)IT DEPENDS

DON’T KNOW REFUSED

a. Share those music files with members of their familyU.S. [N=1,245] 70 19 2 2 5 1Germany [N=548] 53 38 2 2 4 1

b. Share those music files with friendsU.S. 52 39 1 3 4 1Germany 36 57 1 3 4 *

c. Upload those music files to websites or services where anyone can download themU.S. 18 72 1 1 8 1Germany 10 82 * * 8 *

d. Sell copies of the music files to other peopleU.S. 9 86 1 * 3 1Germany 4 93 * 0 3 *

e. Post a link on a website such as Facebook to unauthorized copies of music filesU.S. 6 84 0 * 8 1Germany 3 90 0 0 6 1

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Q42 Now thinking about sharing copies of video files of TV shows and movies that you have. First, in your judgment, do you think it is reasonable or unreasonable for you to...[INSERT FIRST ITEM; IN ORDER]? Next, [INSERT NEXT ITEM]. [READ IF NECESSARY: Do you think it is reasonable or unreasonable for you to [INSERT ITEM]?]

Based on those who have TV shows or movies on their computer or other device

REASON-ABLE

UNREASON-ABLE

(VOL.) REASONABLE IF PAID FOR FILES

(VOL.)IT DEPENDS

DON’T KNOW REFUSED

a. Share those video files with members of your familyU.S. [N=293] 73 20 1 3 2 1Germany [N=182] 78 17 * 2 1 2

b. Share those video files with friendsU.S. 59 36 * 2 3 1Germany 62 34 * 3 1 0

c. Upload those video files to websites or services where anyone can download themU.S. 15 82 * 1 1 1Germany 6 90 * 2 2 0

d. Sell copies of the video files to other peopleU.S. 6 92 0 * * 1Germany 3 95 0 2 0 0

e. Post a link on a website such as Facebook to unauthorized copies of video filesU.S. 13 85 0 1 1 1Germany 6 92 0 0 2 0

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Q43 Now thinking about people who have video files of TV shows and movies on their computers or other devices. First, in your judgment, do you think it is reasonable or unreasonable for people to...[INSERT FIRST ITEM; IN ORDER]? Next, [INSERT NEXT ITEM]. [READ IF NECESSARY: Do you think it is reasonable or unreasonable for people to [INSERT ITEM]?]

Based on those who have no TV shows or movies on their computer or other device

REASON-

ABLEUNREASON-

ABLE

(VOL.) REASONABLE IF PAID FOR FILES

(VOL.)IT DEPENDS

DON’T KNOW REFUSED

a. Share those video files with members of their familyU.S. [N=2,010] 70 22 2 2 4 1Germany [N=818] 53 39 * 2 4 1

b. Share those video files with friendsU.S. 53 40 1 3 3 *Germany 36 58 * 2 3 1

c. Upload those video files to websites or services where anyone can download themU.S. 16 78 * 1 4 1Germany 10 84 0 1 5 *

d. Sell copies of the video files to other peopleU.S. 6 90 * * 3 *Germany 3 94 * * 3 *

e. Post a link on a website such as Facebook to unauthorized copies of video filesU.S. 7 87 * * 5 *Germany 3 90 0 * 5 *

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[READ TO ALL:] Now turning to another issue...

Q44 Do you think that people should face punishment if they DOWNLOAD an unauthorized copy of a song or movie from a website or file-sharing service?

U.S. GERMANY

% 52 59 Yes34 26 No7 9 (DO NOT READ) Depends on the situation6 6 (DO NOT READ) Don’t know1 1 (DO NOT READ) Refused

Q45 What kind of punishment do you think people who download unauthorized copies of songs or movies should face? Should they be subject to [INSERT ITEMS IN ORDER]?

Based on those who say people should face punishment for illegal downloading

YES NO(VOL.)

IT DEPENDS DON’T KNOW REFUSED

a. WarningsU.S. [N=1,418] 86 10 1 2 *Germany [N=673] 87 10 1 1 *

b. Limits on their access to the internet in terms of speed or downloadingU.S. 47 43 3 6 *Germany 43 46 1 9 *

c. Being banned from having access to the internetU.S. 26 65 5 3 *Germany 32 61 4 2 *

d. FinesU.S. 87 7 4 2 *Germany 73 17 8 2 *

e. Jail timeU.S. 20 64 14 2 *Germany 5 84 9 1 0

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ROTATE Q46a-Q46b

Q46a Thinking now about the fine for downloading one unauthorized copy of a song... How much do you think the fine should be for downloading ONE unauthorized song? [IF ROTATED 2ND: READ IF NECESSARY: Should it be [READ 1-6]]11

Based on those who say illegal downloaders should pay fines [N=1,290]

U.S.

% 32 $10 or less43 $11 to $10014 $101 to $1,0003 $1,001 to $5,0001 $5,001 to $100,0001 $100,001 to $250,0003 (DO NOT READ) Depends on the situation3 (DO NOT READ) Don’t know* (DO NOT READ) Refused

Q46b Thinking now about the fine for downloading one unauthorized copy of a movie... How much do you think the fine should be for downloading one unauthorized movie? [IF ROTATED 2ND: READ IF NECESSARY: Should it be [READ 1-6]]

Based on those who say illegal downloaders should pay fines [N=1,290]

U.S.

% 19 $10 or less49 $11 to $10019 $101 to $1,0005 $1,001 to $5,0002 $5,001 to $100,0002 $100,001 to $250,0003 (DO NOT READ) Depends on the situation2 (DO NOT READ) Don’t know1 (DO NOT READ) Refused

Q46b continued on next page...

11 Question not asked in the Germany survey.

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Q46b continued...Based on those who say illegal downloaders should pay fines [N=544]

GERMANY

% 6 EURO 10 or less45 EURO 11 to EURO 10026 EURO 101 to EURO 1,0007 EURO 1,001 to EURO 5,0002 EURO 5,001 to EURO 100,000* EURO 100,001 to EURO 250,000

11 (DO NOT READ) Depends on the situation2 (DO NOT READ) Don’t know1 (DO NOT READ) Refused

Q47 How long should people who repeatedly download illegal or pirated songs or movies be banned from using the internet...[READ 1-4]12

Based on those who say illegal downloaders should be banned from the internet [N=434]

U.S.

% 7 A week or less18 More than a week and up to a month34 More than a month and up to a year32 More than a year7 (DO NOT READ) Depends on the situation2 (DO NOT READ) Don’t know* (DO NOT READ) Refused

Q48 If someone is banned from using the internet for repeatedly downloading songs or movies, should the other members of their household also be barred from using the internet?13

Based on those who say illegal downloaders should be banned from the internet [N=434]

U.S.

% 33 Yes58 No3 (DO NOT READ) Depends on the situation5 (DO NOT READ) Don’t know0 (DO NOT READ) Refused

12 Question not asked in the Germany survey.13 Question not asked in the Germany survey.

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Q49 If a person is accused of copyright infringement, for example UPLOADING OR DOWNLOADING illegal songs or movies, who should decide whether the person is guilty? Should it be...[READ AND RANDOMIZE 1-3]

U.S. GERMANY

% 54 67 A state or federal court18 14 Music companies and Movie studios15 11 The company that provides the person internet access1 1 (DO NOT READ) Depends on the situation

10 5 (DO NOT READ) Don’t know2 1 (DO NOT READ) Refused

Q50a Some people have suggested that songs, TV shows and movies could be legally uploaded and downloaded as long as every broadband user in the country were willing to pay a relatively small monthly fee or levy to compensate authors and artists. Would you be in favor or would you oppose paying such a monthly fee for access to songs, TV shows and movies?

U.S. GERMANY

% 48 61 Favor43 33 Oppose3 2 (DO NOT READ) Depends on the fee4 3 (DO NOT READ) Don’t know1 1 (DO NOT READ) Refused

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Q50b How much would you be willing to pay each month to have access to all songs, TV shows and movies? [OPEN-END]

Based on those who favor a monthly fee or levy for legal downloading

U.S.

% 7 Less than $5.0015 $5.00-$9.9923 $10.00-$14.996 $15.00-$19.99

16 $20.00-$24.9920 $25.00 or more11 Don’t know2 Refused

[N=1,129]

GERMANY

% 8 Less than 5.00 EURO16 EURO 5.00 to EURO 9.9924 EURO 10.00 to EURO 14.997 EURO 15.00 to EURO 19.99

12 EURO 20.00 to EURO 24.9915 EURO 25.00 or more14 Don’t know4 Refused

[N=600]

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Q51 Thinking now about your internet use at home... (First/Next), do you think your internet use at home is regularly monitored by [INSERT ITEM; ASK Q51a-Q51b IN ORDER AND THEN RANDOMIZE]?

Based on home internet users

YES NO

(VOL.)SOMETIMES /

AT TIMES DON’T KNOW REFUSED

a. The company that provides internet access at your homeU.S. [N=1,685] 54 29 1 16 *Germany [N=794] 50 38 1 11 0

b. The federal governmentU.S. 44 44 2 10 *Germany 37 55 2 6 *

c. Large internet companies whose sites you use, such as GoogleU.S. 77 16 * 6 *Germany 71 24 2 3 *

d. Companies that advertise on websites you useU.S. 69 24 1 6 *Germany 54 41 1 4 *

e. Record companies and movie studiosU.S. 30 58 1 10 *Germany 26 67 1 5 1

Q52 Whatever is currently the case, do you think that your internet use at home SHOULD be monitored by the government or by corporations to prevent copyright infringement?

Based on home internet users

U.S. GERMANY

% 26 25 Yes69 71 No1 2 (DO NOT READ) Sometimes/At times3 1 (DO NOT READ) Don’t know* 1 (DO NOT READ) Refused

[N=1,685] [N=794]

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Q53F1 Some people say that access to various kinds of online content should be blocked, such as pirated copies of music, movies and TV shows. What about you? (First/Next), do you think [INSERT ITEMS IN ORDER] should block access to sites that provide access to pirated copies of music and videos?

YES NO

(VOL.)SOMETIMES /

AT TIMES DON’T KNOW REFUSED

Item A: Based on Form 1 home internet users

a. The company that provides internet access to your homeU.S. [N=835] 58 36 * 5 1Germany [N=405] 73 25 0 1 1

Item B: Based on all Form 1 internet users

b. The federal governmentU.S. [N=911] 40 56 * 3 1Germany [N=415] 58 38 * 2 1

Q53F2 Some people say that access to various kinds of online content should be censored, such as pirated copies of music, movies and TV shows. What about you? (First/Next), do you think [INSERT ITEMS IN ORDER] should censor sites that provide access to pirated copies of music and videos?

YES NO

(VOL.)SOMETIMES /

AT TIMES DON’T KNOW REFUSED

Item A: Based on Form 2 home internet users

a. The company that provides internet access to your homeU.S. [N=850] 46 49 1 4 1Germany [N=389] 66 30 1 3 *

Item B: Based on all Form 2 internet users

b. The federal governmentU.S. [N=907] 33 64 1 2 *Germany [N=410] 52 43 1 3 1

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Q54 What about search engines, such as Google, Yahoo or Bing? Do you think that search engines should be required to block links to pirated music and videos online?

Based on internet users

U.S. GERMANY

% 53 69 Yes42 27 No1 * (DO NOT READ) Sometimes/At times4 3 (DO NOT READ) Don’t know1 1 (DO NOT READ) Refused

[N=1,818] [N=825]

Q55 What about websites and online services that allow users to upload content, such as Facebook or online storage services such as Dropbox or Rapidshare? Do you think that websites such as these should try to screen all material and try to reject pirated music and video?

Based on internet users

U.S. GERMANY

% 61 69 Yes32 24 No1 * (DO NOT READ) Sometimes/At times5 5 (DO NOT READ) Don’t know1 1 (DO NOT READ) Refused

[N=1,818] [N=825]

Q56 Blocking links to...or blocking uploads of pirated music or movies could result in blocking access to some legal content. If access to legal content were also blocked, would you still be in favor of requiring search engines and websites to block links to, and uploads of, ILLEGAL content?

Based on internet users who say that links to or uploads of pirated content should be blocked

U.S. GERMANY

% 50 64 Yes44 32 No1 1 (DO NOT READ) Sometimes/At times5 3 (DO NOT READ) Don’t know* 1 (DO NOT READ) Refused

[N=1,298] [N=654]

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Q57 Have you ever installed software on any of your computers?

Based on those who have a traditional or tablet computer

U.S. GERMANY

% 68 52 Yes31 47 No1 1 (DO NOT READ) Don’t know* 0 (DO NOT READ) Refused

[N=1,863] [N=849]

Q58 When you installed the software, did you ever read the end-user license for the software?

Based on those who have installed software on their computer

U.S. GERMANY

% 55 57 Yes45 42 No* 2 (DO NOT READ) Don’t know0 0 (DO NOT READ) Refused

[N=1,231] [N=508]

Q59 Did you feel you adequately understood the end-user license?

Based on those who have read the end-user license for computer software they installed

U.S. GERMANY

% 63 49 Yes36 50 No* 1 (DO NOT READ) Don’t know* * (DO NOT READ) Refused

[N=693] [N=294]

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Q60 Thinking of your use of the internet at home... Do you ever [INSERT ITEMS IN ORDER]?

Based on home internet users

YES NO

(VOL.)SOMETIMES /

AT TIMES DON’T KNOW REFUSED

a. Make special efforts to keep others from seeing what you are doing online by encoding or encrypting your Internet trafficU.S. [N=1,685] 19 78 1 1 *Germany [N=794] 41 58 * 1 *

b. Use tools to mask your real identity, location or IP address, such as using services such as TOR or seedboxesU.S. 5 93 * 2 *Germany 11 85 * 3 *

Q61 Earlier you said you have a game console. Has your game console been modified to play pirated games?14

Based on those who have a game console [N=983]

U.S.

% 3 Yes94 No3 (DO NOT READ) Don’t know0 (DO NOT READ) Refused

Q62 Was the console already modified when you bought it or did you modify the console?15

Based on those who have a modified game console [N=23]

U.S.

% 55 Bought it modified33 Modified it myself12 (DO NOT READ) Don’t know0 (DO NOT READ) Refused

14 Question not asked in the Germany survey.15 Question not asked in the Germany survey.

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[READ TO ALL:] A few last questions for statistical purposes only...Demographic questions not reported in this document.

THANK RESPONDENT: That concludes our interview. Thanks again for your time. Have a nice (day/evening).

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