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Principled Leadership: What the best leaders do best
• We find ourselves in a period of perhaps unprecedented skepticism about leaders and leadership behavior and accountability… across a broad spectrum of society:
government, religion, business, sports, education…
Why ?
Module 5 – Organizing for Growth: Leadership State of the Union
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Employee Commitment
Customer Satisfaction
Leading LaggingLeading
Value Creation
A simple idea:
The ‘intangible’ value chain...
What do people remain committed to?
4
Employee Commitment
Customer Satisfaction
Value Creation
A simple idea:
… ‘Leaders’ they choose to follow
LeadershipActions
Regarding Leadership…
5
Consider the answer to this question:
Why would anyone choose to follow you?
…the “how” part of leadership
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Best Leaders
Their Actions Are Guided By…
Passion
The 3 P’s
Performance
Principle
Have a sense of purpose about what they do. They’d continue to do it if they were independently wealthy. They’d also continue to do it if they were compensated very little.
As much as they enjoy winning, they hate losing even more. They keep score, they set high standards, and they hold themselves and their people accountable, and are tough-minded.
Cheating in order to win doesn’t count. When faced with a decision that puts profit ahead of principle, principle will always win.
The “WHAT” Versus “HOW” Matrix
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H
O
W
+
-
- +WHAT = RESULTS
The “WHAT” Versus “HOW” Matrix
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H
O
W
+
-
ALL-STAR
- +WHAT = RESULTS
The “WHAT” Versus “HOW” Matrix
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H
O
W
+
-
ALL-STAR
EXIT
- +WHAT = RESULTS
The “WHAT” Versus “HOW” Matrix
10
H
O
W
+
-
ALL-STAR
EXIT
EXIT
- +WHAT = RESULTS
The “WHAT” Versus “HOW” Matrix
11
H
O
W
+
-
ALL-STAR
EXIT
EXIT
- +WHAT = RESULTS
Promoted !
The “WHAT” Versus “HOW” Matrix
12
H
O
W
+
-
ALL-STAR
EXIT
EXIT
- +WHAT = RESULTS
Promoted
The “WHAT” Versus “HOW” Matrix
13
H
O
W
+
-
ALL-STAR
EXIT
EXIT
- +WHAT = RESULTS
EXIT
My personal view on “Principled” Leadership & Trust
It’s a higher standard…
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Legal andRegulatory Compliance
My personal view on “Principled” Leadership & Trust
It’s a higher standard…
15
Legal andRegulatory Compliance
“staying out of jail”
My personal view on “Principled” Leadership & Trust
It’s a higher standard…
16
Legal andRegulatory Compliance
“staying out of jail”
Ethical Conduct
My personal view on “Principled” Leadership & Trust
It’s a higher standard…
17
Legal andRegulatory Compliance
“staying out of jail”
Ethical Conduct
“doing the right thing”
My personal view on “Principled” Leadership & Trust
It’s a higher standard…
18
Legal andRegulatory Compliance
“staying out of jail”
Ethical Conduct
“doing the right thing”
Principled Leadership and Behavior
My personal view on “Principled” Leadership & Trust
It’s a higher standard…
19
Legal andRegulatory Compliance
“staying out of jail”
Ethical Conduct“doing the right thing”
Principled Leadership and Behavior
“what are you willing to get fired for”?“what is your personal code of
conduct?”
Trust….
Trustworthy !
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Trust…
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Trust !
Regarding Leadership…
22
Consider the answer to this question:
Why would anyone choose to follow you?
A. Because they trust you.
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The Best Business Leaders. . . Create Commitment
• Create a vision and involve others
• Reinforce values and hold people accountable
• Treat people with dignity and build their confidence
• Achieve results against a broader definition
value creation
Leading a life that matters
• How many of you here want to be successful ?
• How does society define success ?
• Success vs. significance…are these the same thing?
• Who gets to decide what success looks like for you in life?
• Do not get suckered into society’s definition of success…
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Operational definition of success
“Success, like happiness, cannot be pursued… instead, it ensues as the unintended consequence of one’s personal dedication to a course greater than one’s self.”
-V. Frankl (1959)
Do what you love in life, what you are passionate about !
If you do, you will be successful and significant
Pop quiz…
• Biology: “What are crabs, lobsters and crayfish all classified as”?
• Math: “A polygon is”:
• Physics: “Why are there rings around Saturn”?
• Environmental science: “How are sardines caught”?
• Biology: “The early sexual maturity of children, and subsequent shortening of childhood is caused by”?
• Sociology: “What is the leading cause of divorce”?
26
Pop quiz…
• Biology: “What are crabs, lobsters and crayfish all classified as”?
“They are all crushed asians”
• Math: “A polygon is”:
• Physics: “Why are there rings around Saturn”?
• Environmental science: “How are sardines caught”?
• Biology: “The early sexual maturity of children, and subsequent shortening of childhood is caused by”?
• Sociology: “What is the leading cause of divorce”?
27
Pop quiz…
• Biology: “What are crabs, lobsters and crayfish all classified as”?
• Math: “A polygon is”:
“A man who has many wives”
• Physics: “Why are there rings around Saturn”?
• Environmental science: “How are sardines caught”?
• Biology: “The early sexual maturity of children, and subsequent shortening of childhood is caused by”?
• Sociology: “What is the leading cause of divorce”?
28
Pop quiz…
• Biology: “What are crabs, lobsters and crayfish all classified as”?
• Math: “A polygon is”:
• Physics: “Why are there rings around Saturn”?
“God liked it so much he put a ring on it”
• Environmental science: “How are sardines caught”?
• Biology: “The early sexual maturity of children, and subsequent shortening of childhood is caused by”?
• Sociology: “What is the leading cause of divorce”?
29
Pop quiz…
• Biology: “What are crabs, lobsters and crayfish all classified as”?
• Math: “A polygon is”:
• Physics: “Why are there rings around Saturn”?
• Environmental science: “How are sardines caught”?
“You just throw the little cans overboard”
• Biology: “The early sexual maturity of children, and subsequent shortening of childhood is caused by”?
• Sociology: “What is the leading cause of divorce”?
30
Pop quiz…
• Biology: “What are crabs, lobsters and crayfish all classified as”?
• Math: “A polygon is”:
• Physics: “Why are there rings around Saturn”?
• Environmental science: “How are sardines caught”?
• Biology: “The early sexual maturity of children, and subsequent shortening of childhood is caused by”?
“Miley Cyrus”
• Sociology: “What is the leading cause of divorce”?
31
Pop quiz…
• Biology: “What are crabs, lobsters and crayfish all classified as”?
• Math: “A polygon is”:
• Physics: “Why are there rings around Saturn”?
• Environmental science: “How are sardines caught”?
• Biology: “The early sexual maturity of children, and subsequent shortening of childhood is caused by”?
• Sociology: “What is the leading cause of divorce”?
“Marriage”
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My wish for each of you…
• Be successful…
• Be significant…
• Be happy…!
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