Private Labels Final

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    Table of Contents

    Topic Pg No

    Executive Summary 04

    Introduction 05

    Research 07

    Limitations 08

    Findings 09

    Conclusion 12

    Bibliography 13

    Questionnaire 14

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    ACKNOWLEDGEMENT

    We would like to thank Prof: Mr. Bhattacharya for giving us this opportunity to work

    on a topic which would reflect latest trend, working on such a current issues was a

    good learning experience.

    We also like to thank all the respondents for their valuable time, and in helping us

    with their responses without which the project would not have been possible.

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    EXECUTIVE SUMMARY

    In India the growth of private labels have been phenomenon and is slowly gaining

    more store space. According to a FICCI-Ernst & Young 2007 report, as quoted in

    The Marketing Whitebook 2009-10, the retail sector in India was worth $280 billion,

    of which organized retail comprised 5% at $14 billion.

    This study focuses on Consumer Beliefs, Attitude and motivation towards Private

    Labels. The study gives an insight into the different attributes and parameters

    considered by consumer for evaluating a in store brand.

    Consumer beliefs of Private labels across various categories reflecting onpurchasing pattern were also discovered which emphasized on the key opportunity

    category for private labels and also addressed the category on which private labels

    needed to work upon.

    To accomplish the task, a survey was carried in and around Mumbai city (retail

    outlets) with a sample of 20 respondents taken on a random basis approaching the

    customers who walked in retail outlets. A structured questionnaire was prepared

    and administered and the data so collected was analyzed both by percentages andstatistical methods.

    Though, private labels at present constitute about 5% of the organised retail

    business, experts feel they can grow up to 30% once retail brands develop in the

    country.

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    INTRODUCTION

    Brands owned not by a manufacturer or producer but by a retailer or supplier who

    gets its goods made by a contract manufacturer under its own label are calledPrivate Brands.

    Private label certainly is the talk about town these days. Private label, after all, is no

    new kid on the block. Retailer brands after all, have been hanging around national

    name brands for more than a couple of decades. The question was never a matter

    of if as much as when private label would evolve to seriously threaten national name

    brand dominance and primary share of shelf space.

    In India, the growth of store brands is a function of increasing retail sophistication.

    Large-format, modern retail stores (known as the "organized" retail sector) -- as

    opposed to smaller, traditional "mom and pop" stand-alone stores -- are presently

    only a small portion of total retail in the country.

    Private label brands constitute 10-12% of organized retail in India, Of this, the

    highest penetration of private label brands is by Trent at 90%, followed by Reliance

    at 80% and Pantaloons at 75% .Big retailers such as Shoppers Stop and Spencer'shave a penetration of 20% and 10% respectively.

    Nearly 40-50% of the store space are dedicated to store brands,these products

    share the shelf space with other branded products.For example, in the Reliance

    store its curd brand Dairy Life was placed next to the other brands, such as Amul.

    This is especially true for apparel, Shoppers Stop has several in-house brands.

    Women's wear category itself it has STOP, Kashish, Remika etc Similarly, in the

    mens wear category, it has STOP, Life, Vettorio Fratini, and so on .These products

    are not differentiated from the other brands in terms of store space. These products

    are priced substantially lower than the other brands.

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    Consumers today acknowledge that private labels have the ability of creating

    unique, resonant benefit propositions for consumers.

    The question is whether private label brands have come far enough in the minds of

    consumers for these brands to compete as legitimate brands in their own right.

    From the consumer perspective, private labels have closed the gap with national

    brands. Consumers believe private labels are identical to national name brands

    and almost 50% see them as close but not yet on par with name brands.

    About one in 10 consumers believe private labels are better or superior to

    national brands. Only 5 percent of consumers perceive private labels to be inferior

    to national brands.

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    RESEARCH

    PROBLEM STATEMENT

    The retailer desires to understand consumers approach their beliefs and attitudetowards In Store brands which can help them in better positioning and designing

    marketing strategies to accelerate sales of their consumer attitudes, beliefs about

    private labels what are the key aspects that motivates customers to go for Private

    labels visa vis Brands.

    OBJECTIVE OF THE STUDY

    To understand Consumer attitudes, beliefs about private labels what are the keyaspect that motivates customers to go for Private labels visa vis Brands.

    IMPORTANCE OF THE STUDY

    Besides understanding Customers views on private labels and what are aspects

    they consider before purchasing private labels we also came to know about the

    threats or competition faced by Brands due to increasing private labels.

    METHODOLOGY

    1. Research Design: The chosen research design was Descriptive Cross

    Sectional Study

    2. Sources of Data: Primary Data

    3. Data Collection Technique: Survey

    4. Data Collection tool: Questionnaire (attached)

    SAMPLE DESIGN

    1. Sample Procedure: Convenience Sampling

    2. Sample Frame: The respondents were working professionals &

    housewives between the age group of 25-50 years.

    3. Sample Size: The study was conducted based on sample size of 20.

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    LIMITATIONS OF THE STUDY

    The customers study was conducted only in Mumbai city. The results

    therefore are confined to this area only and need not necessarily be applicableto other areas.

    The sample size of the customers was small, so it was not able to convey the

    attitude of the customers

    Respondents might have some biased views and this could have affected the

    findings to a certain extent

    In the questionnaire, questions are very limited, because it is very difficult to

    get the information from the busy officials.

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    FINDINGS

    Demographic:

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    Preference towards the brand available

    Attributes towards brand in terms of importance

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    BIBLIOGRAPHY

    Website:

    www.business.in.com

    www.dare.co.in

    www.ibef.org

    www.knowledge.wharton.upenn.edu

    www.naturalproductsinsider.com

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    http://www.business.in.com/http://www.dare.co.in/http://www.ibef.org/http://www.knowledge.wharton.upenn.edu/http://www.naturalproductsinsider.com/http://www.business.in.com/http://www.dare.co.in/http://www.ibef.org/http://www.knowledge.wharton.upenn.edu/http://www.naturalproductsinsider.com/
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    Consumers approach towards Private Labels

    1.

    Name

    2. Gender

    Male

    Female

    3. Age

    20yrs- 25 yrs

    25yrs-35yrs

    35-50 yrs

    Above 50yrs

    4. Marital Status

    Married

    Single

    5. Occupation

    Housewife

    Service

    Business

    Profession

    6. Monthly disposable income

    Below Rs 25000

    Rs 25000-50000

    Above Rs 50000

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    7. What do you shop, how often?

    Daily Weekly Bimonthly Monthly Occassional

    Vegetables

    Grocery

    FMCG (Toiletries,Detergents etc.)

    Garments

    Electronics

    8. Are you Brand conscious?

    Yes No At times

    9. If No, have you tried the stores in-house products?

    Yes No

    10.Your preference towards the brands available should be

    stronglydisagree

    disagreeModerately

    agreeagree

    stronglyagree

    excellent quality

    value-for-money

    not risky to buy

    are fresh

    excellent packaging

    are healthy

    are prestigious

    an excellent image

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    11.Rate the below attributes on the scale of 1 5. (5 - Very important & 1 - Not Important).

    Brand Image

    Prestiguous

    Healthy

    Packaging

    Fresh

    Risk-Free

    Value for Money

    Quality

    12.Which among the below factor can help induce trial for an In House Brand.

    Price Discount Add ons at the same price Promotions Others

    13. In case you were to try an In store brand which category you would prefer among thebelow and Why?

    Food Products Apparels Electronic appliances others

    _______________________________________________________________________

    14. Give any other experience or factor that makes you prefer private label products

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