Pro-Active

Floor Care

It’s All in the Details

College of Knowledge

Michael TarvinVice President-Multi-Clean

Your Instructor

Agenda

Key Questions & Common Complaints

Influencing the Floor Care Cycle

The Top 10

High Performance Floor Care

Planning for Success: The 3 P’s

Pro-Active Maintenance Strategies

Green Floor Care

Questions: How Do I………

Extend the life of my finished

floors?

Strip less frequently?

Maintain shine with less buffing?

Common Floor Complaints

Floor Finish Durability Dull Floors Dirty or yellow floors Slippery Floors

FinishMaintain

Recoat

Strip

The Floor Care CycleThe Floor Care Cycle

Influencing The Floor Care Cycle

Top Ten Issues / Challenges

1. Tight Budgets2. Inadequate Training3. Antiquated Equipment4. Poor Tools5. The wrong products6. No Plan in Place7. Ineffective or no matting in place8. No prioritization of floor areas9. The wrong type of floor10. Poor procedures

What is Pro-Active Floor Care?

Planning & Execution

Prevention Strategies

Improving Efficiency

Cleaning to Protect Health

Minimizing Environmental Impact “Green”

“Productivity is never an accident. It is always the result of a commitment to excellence, intelligent planning, and focused effort.”Paul J. Meyer, Author, Businessman and Philanthropist

Planning

1. What level of appearance is desired?

2. Staffing 3. Budget Issues4. Equipment Constraints5. Selecting the right products

‘A failure to plan is a plan to fail’Chinese Proverb

Execution

What is going to be done?

How often?

Who is going to do it?

A Floor Care Schedule that defines the maintenance regimen and frequency is critical to success. The Schedule should segregate areas based upon soil loading.

People

Products Procedures

GreatLooking Floors

People

Workloading: Do I have sufficient staff to achieve desired appearance?

Training: Do I have capable people? Hazmat Trained Standard Operating Procedures

Emplo

yees

Entry LevelIntermediateIntermediate SkilledSupervisor Potential

Skills

RoutineDetailProject

Train

ing

Required Training Procedural Training Relationship Training Accident Prevention Training

Skills

Emplo

yees

Train

ing

Training Resources: ISSA-OSHA Training Web Pagehttp://www.issa.com/?id=shp_slips_trips_falls_in_the_workplace

http://www.multi-clean.com/

Training: The 3 Bucket Approach

Products-Chemicals

1. Floor Finish: One size does NOT fit all!!

2. Stripper: It has to work!!

3. Cleaner / Disinfectant: Safe for floors.

4. Sealer: Optional, anti-staining

5. Restorer: Optional

Select Your Finish Wisely

Extended Wear

Versatile High Speed

Very hard finishes, not for high speed.

Suited to high or low speed.

Exclusively for high speed programs.

Use where a customer does

not intend to buff

Good for infrequent low or high speed maintenance.

Frequent scheduled high speed maintenance. Think retail.

Examples:Premier

Examples:Splendor Decade 100

Examples:Prime Shine Ultra

100

90

80

70

60

50

40

30

20

10

20% Solids

17% Solids

15% Solids

25% Solids

% Solids of Floor Finish

25% Solids = 25% Polymers / 75% Water20% Solids = 20% Polymers / 80% Water

1. Apply thin coats2. No more than 4 coats in one day3. Use “Finish” mops, or flat mops4. If you notice unusual issues while

applying finish…..STOP and ask Questions.

5. Use Neutral pH Cleaners for daily Cleaning6. Never use cleaners that are over pH 10 or

contain solvents. Use neutral pH cleaner7. Dust Mop often. Keep grit off of floors.8. Mop up spills quickly

Thou Shall Never Break These Rules….

Strippers: Critical to Success

Many scrub n’ recoat cycles: 20+

Frequently Burnished Low build-up 6-10 coats Moderate Buildup: 10-20 coats

1) Mix to proper dilution w/Cold* H2O

2) Apply generously to floor with mop.

3) Wait 5-10 minutes for it to work

(Don’t let it dry on floor).

4) Doodle Bug around edges by hand.

5) Agitate with auto-scrubber with black pad.

6) Pick up with Wet-Vac/Autoscrubber.

7) Flood Rinse with Water & rinse/neutralize

How to Strip a Floor

What about chemical free stripping?

Orbital floor machine and scrubbers i.e. ‘Square Scrub’ and Clarke ‘Boost’

These systems use a much more aggressive pad for deep scrubbing i.e. 3M Surface Prep Pad

The finish is sanded off the floor with successive passes.

Similar results can be achieved with rotary style machines using the pad.

Clean and Maintain

Daily maintenance tasks are typically the simplest things that can be done to keep floors looking their best.

What about cleaning with just water?

Water is ineffective because it has a high surface tension.

Cleaners reduce surface tension of water to “make water wetter”

Running electrical current through tap water has no impact on surface tension.

Restore Specialty products designed to fill in

scratches and restore shine without adding new coats of finish.

Products: Equipment

What equipment is currently available?

What equipment investments could help improve productivity or reduce costs?

Products: Tools/Supplies

What tools are needed to accomplish the various tasks?

What tools are available that can….. Improve productivity

Reduce cross contamination

Facilitate Training

Procedures

What Procedures? Daily Cleaning Burnishing Dust Mopping Scrub and Recoat Strip and Finish

How Often?

A floor care schedule is essential that defines what is to be done and with what frequency.

Keep floors looking consistently clean.

Keep shiny floors from dulling as long as possible.

Floor Safety.

Reduce frequency of expensive renovative maintenance procedures.

S

Pro-Active Maintenance

Understand it is visible soil that kills floors

This soil comes in through entrances

Pro-Active Strategies

1.Practice source control throughout your facility.

2. Adjust maintenance intensity/frequency based on soil / contamination levels.

3. Keep areas outside the main entrances as clean as possible.

Longer Finish Life, Less Strips

Scrub and Recoat processes that effectively remove embedded dirt prior to new finish coats.

Entryways programs that keep floors cleaner.

More effective routine cleaning.

Flooring

Remove 1-2 coats

of dirt embedded finish

Keep the Shine, Buff Less

Keep gritty dirt of the floor by practicing source control strategies.

More effective daily cleaning Dry dusting: Traditional dust mops

only capture large debris. Wet cleaning: Scrubbing or damp

mopping.

Burnishing Faster w/ Results

Pads: Match pad to finish and machine

Burnishing is a polishing process

Consider Pad pressure & texture, finish hardness

Electric Battery Propane

Entryways

Minimum 10 FEET of walk off matting

Studies show 80% of the dirt entering a building comes through the front door!

Estimates suggest Estimates suggest that it costs$500-800 that it costs$500-800 to remove 1 lb of dirt to remove 1 lb of dirt from a facility.from a facility.

Floor Care Myths

Myth: High speed burnishing makes floors slippery.

Myth: High speed buffing melts the finish using heat.

Myth: A higher solids finish is more durable.

Myth: The strongest stripper will have the strongest smell.

Floor Care Truths

1. Burnishing floors has no effect on the slip resistance of a floor.

2. Burnishing (high speed buffing) is a physical polishing process, not a heating or melting process.

3. A high solids finish results in a thicker “wear” layer because it contains more polymer. Ultimate durability is defined by the finish formulation.

4. Low odor stripper technology is now widely available.

Saving $$$$ Strip less with a more aggressive

scrub and recoat method.

Select a finish designed for less frequent burnishing.

Reduce Soil Input.

Appraise soil intensity and make adjustments to the maintenance process.

Use more effective dusting and cleaning technologies.

Green Floor Care Products Finishes i.e. Clear Essence Strippers i.e. Ultra Stripper Cleaners i.e. Century Others SBR Restorer

Green vs. Traditional

Green Floor Care Traditional Floor Care

Clean for Health First Clean for Appearance

Pro-active maintenance Reactive Maintenance

Commitment to Training No specific training requirements

Product Performance + Safety

Product Performance + Price

Special Attention to Entryways

No special requirements

Resources

Multi-Clean Website www.multi-clean.com

MC Blog www.yourguidetoclean.blogspot.com

ISSA www.issa.com

ISSA / OSHA Training Site http://www.issa.com/?id=shp_slips_trips_falls_in_the_workplace

Cleanlink website www.cleanlink.com CMM Online