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Production BranchProduction Branch

Providing Timely and Relevant Providing Timely and Relevant Intelligence Information to the Intelligence Information to the

Army Army &&

Intelligence CommunityIntelligence Community

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PRODUCTION BRANCHPRODUCTION BRANCH MISSION MISSION

Support Army customers by executing the functions Support Army customers by executing the functions ofof::

The Department of the Army Dissemination Program The Department of the Army Dissemination Program Manager (DA DPM)Manager (DA DPM)

The DoD Intelligence Production Program Validation The DoD Intelligence Production Program Validation Officer (DoDIPP VO)Officer (DoDIPP VO)

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Accomplish all functions in a fully digital Accomplish all functions in a fully digital environment: environment:

Provide linked data for customers to all source Provide linked data for customers to all source intelligence analysis, reports and other data, intelligence analysis, reports and other data, in a timely and relevant manner that supports in a timely and relevant manner that supports the commander’s priority intelligence the commander’s priority intelligence requirements.requirements.

OUR VISIONOUR VISION

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Delivering the Information to you Delivering the Information to you using Multiple Network Connectionsusing Multiple Network Connections

NSA

NIPRNET JWIC

S

SIPRNET

DA DPMWebsites

OSIS

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COLISEUM JDS AMHS PTC PROFILES

DOD/NON-DOD SCI SPT

JWICS, SIPRNET & NIPRNET

INSCOM CUSTOMER SPT

AMC AMC AMC AMC AMC AMCMEDCOM MEDCOM MEDCOM MEDCOM MEDCOM MEDCOMTRADOC TRADOC TRADOC TRADOC TRADOC TRADOC

INSCOM INSCOM INSCOM INSCOM INSCOM INSCOMDA STAFF DA STAFF DA STAFF DA STAFF DA STAFF DA STAFFSMDC SMDC SMDC SMDC SMDC SMDCFORSCOM* FORSCOM*x FORSCOM FORSCOM FORSCOM FORSCOMUSAREUR* USAREUR* x USAREUR USAREUR USAREUR USAREURUSARPAC* USARPAC* x USARPAC USARPAC USARPAC USARPACUSARSO* USARSO* x USARSO USARSO USARSO USARSOUSASOC* USASOC* x USASOC USASOC USASOC USASOC

Customer Support MatrixCustomer Support Matrix

* Managed by Unified Commands/DIAx Managed by DA DPM

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ARMY (INSCOM)

PB

INFORMATION MANAGEMENT FLOWINFORMATION MANAGEMENT FLOW

SMDC

AMC

TRADOC

FORSCOM

USARSO

DASTAFF

USAREUR

USARPAC

MEDCOM

USASOC

INSCOM

AIC

STATEDEPT

NGIC

SOCJIC

CIADIA

(NMIPC)JSSA NSA CIC

MSICMCIAAFMIC NAIC ONI

NIMACOASTGUARD

JICTRANS

JCISB USJFCOM

STRATJIC

GCHQ(UK)

4TH POGARCENTMOD

(CAN)

JACJICPACJIC

CENTSTRATJIC

JICSOUTH

ACIC

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ONE STOP SHOPPING STRATEGYONE STOP SHOPPING STRATEGY FOR INTELLIGENCE CUSTOMERS FOR INTELLIGENCE CUSTOMERS

Roadmap INTELINK, INTELINK-S and NIPRNET

Ensure nuggets of intelligence information are visible to the customer

Customer Friendly

( 3 clicks or less)

Train Customers online and onsite

Production Branch

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Activities Provide training via phone, e-mail, web or on-site Call customers annually to ensure they understand our

role in supporting them Impact

Reduces customer administrative burden Customer at any level calls or e-mails army direct Customer is not required to be an expert on “how to

request or receive intelligence” Army VO/DPM generates customer needs via e-mail to

the producer CSP ensures linkage between army VO/DPM & the

customer at any level

CUSTOMER SERVICE PROGRAM

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Manages For Army: 500,000+ messages each month500,000+ messages each month NSA SIGINT Accounts 85+ NSA SIGINT Accounts 85+ SCI message Accounts 150+ SCI message Accounts 150+ Production Requirements Production Requirements

COLISEUM (800+)COLISEUM (800+) DIA’s Compartmented Address Book DIA’s Compartmented Address Book

Accounts 180+ Accounts 180+

CURRENT OPERATIONSCURRENT OPERATIONS

DAGS

PTC

SIGINT

COLISEUM

CAB

Prod

uction

Bran

ch

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CURRENT OPERATIONSCURRENT OPERATIONS(Continued)(Continued) ODCSINT

Customer Support

JDS

GISAWeb Pages

AKOAKO

Conducts field assistance visits

Encourages live environment training

Prod

uction

B

ranch

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Host Army Production Conference. (2nd QTR).

Provides CBT via INTELINK web site for 96bs all source training with USAICS (2nd qtr)

Promote INTELINK/INTELINK-S/internet AKO web page support to customers w/o resources or technical skill to maintain their own site.

Implement hardware/software strategies that will increase the quality of customer service.

Participate in key conferences and meetings.

CURRENT OPERATIONS(CONTINUED)

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FUTURE CHALLENGES

Do more with more technology over a sustained period of time

Replace slow, expensive processes with quick cost-effective

solutions

Marshal the right tools

Take advantage of emerging technology

Work smarter and collaborate more effectively with producers and

customers

Be more technically competent than the worker today (train and

certify)

Keep the customer informed and trained

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ACCOMPLISHMENTS (FY00-PRES)INTELINK Management Office “INTELINK Management Office “KudosKudos” “The INTELINK Super Matrix”” “The INTELINK Super Matrix”

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ACCOMPLISHMENTSACCOMPLISHMENTS(Continued)

Created Home Pages For: Created Home Pages For: 16 AC16 AC, , 17 RC Units17 RC Units

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ACCOMPLISHMENTSACCOMPLISHMENTS(Continued)

Trusted Work StationTrusted Work Station

JWICS

SIPRNET

TWS

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JWICS - SIPRNET Connection

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ACCOMPLISHMENTSACCOMPLISHMENTS(Continued)

Trusted Work StationTrusted Work Station

NIPRNET

SIPRNET

TWS

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SIPRNET – NIPRNET Connection

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The Magic Switch BoxThe Magic Switch Box

NSANET

JWICS

SIPRNET

NIPRNET

SwitchSwitch User

ACCOMPLISHMENTSACCOMPLISHMENTS(Continued)

Internet Country Roadmaps For 75+ CountriesInternet Country Roadmaps For 75+ Countries

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ACCOMPLISHMENTSACCOMPLISHMENTS(Continued)

Conducted Conducted 40+ field assistance visits40+ field assistance visits

OtherPanamaJapanKoreaHawaii

Ft Benning Ft Benning

Ft Stewart Ft Stewart

Ft Bragg Ft Bragg

Ft Hood Ft Hood

Ft Sheridan Ft Sheridan

Ft Lewis Ft Lewis

Ft Huachuca Ft Huachuca

Ft McPhersonFt McPherson

Eglin AFB Eglin AFB

Ft Rucker Ft Rucker

Ft DixFt Dix

Ft Bliss Ft Bliss Ft Gordon Ft Gordon

DIA DIA

Ft Belvoir Ft Belvoir

NGIC NGIC

PentagonPentagon

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ACCOMPLISHMENTSACCOMPLISHMENTS(Continued)

Developed And Tested Developed And Tested On-lineOn-line COLISEUM Training COLISEUM Training CourseCourse

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Branch PersonnelBranch PersonnelPOCs POSITION/DUTIES Phone Comm/NSTS EMAILLarry Boswell (GG-14) Chief X2278 / 964-7766 lboswe@inscom.ic.gov

lboswe@inscom.army.smil.millboswe@vulcan.belvoir.army.mil

Jane Dress (GG-13) Team Chief, Production X1011 / 964-7049 jadress@inscom.ic.govjadress@ inscom.army.smil.miljadress@vulcan.belvoir.army.mil

Jeff Gaines (GG-13) Production X2294 / 964-7442 jegaine@inscom.ic.govjegaine@ inscom.army.smil.miljegaine@vulcan.belvoir.army.mil

Lynette Faust (GG-13) Production X2433 / 964-7754 lsfaust@inscom.ic.gov(ICAP) lsfaust@ inscom.army.smil.mil

lsfaust@vulcan.belvoir.army.milMary Redfearn (GG-11) Production/Dissemination X2297 meredfe@inscom.ic.gov

meredfe@ inscom.army.smil.milmeredfe@vulcan.belvoir.army.mil

Suzette Millich (GG-13) Team Chief, Ops X1934 / 964-7755 slmilli@inscom.ic.govslmilli@ inscom.army.smil.milslmilli@@vulcan.belvoir.army.mil

Gerald Foley (GG-13) Ops (Web Master) X2430 / 964-7593 gafoley@inscom.ic.govgafoley@ inscom.army.smil.mil gafoley@vulcan.belvoir.army.mil

Arline Streimer (GG-9) Ops X2193 / 964-7283 aepste@inscom.ic.govaepste@ inscom.army.smil.milaepste@vulcan.belvoir.army.mil

DSN: 235- COMM: (703) 706FAX CLASS DSN: 656-1137 COMM: (703) 806-1137FAX UNCLASS DSN: 656-1011 COMM: (703) 806-1011

PLA: DA AMHS WASHINGTON DC//DA DPM INSCOM-IAOP-OR-ITP// DSSCS: DA IDHS//DA DPM INSCOM-IAOP-OR-ITP//(INTELINK) http://dadpm.inscom.ic.gov (INTELINK-S) http://dadpm.inscom.army.smil.mil(INTERNET) https://akocomm.us.army.mil/dadpm (password required)

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QUESTIONSQUESTIONS