Professional Development RE/MAX Australia

VERSION 4 – May 2016

MISSION

VISION .

The mission of RE/MAX Professional Development is to coordinate and provide resources and

programs that enhance and support the professional growth of Brokers, Sales Associates, Property

Managers and Administrators.

The vision of the Professional Development is to develop and engage our members in continuous

professional growth opportunities that enable them to improve their ability and skills to become the best in the

industry.

Introduction At RE/MAX Australia we are committed to the professional and personal development of our

members and provide numerous events throughout the year to aid this development. Whether

you are a Broker/Owner, a Sales Associate, a Property Manager or an Administrator; you will

have access to courses, events and workshops to help you grow as a professional.

Our supportive culture creates an environment where each member can pursue his or her own

personal career path. To do this, we equip all agents with access to training resources covering

disciplines such as marketing, appraising, listing, negotiating, service and sales.

Rewarding high performance is an integral part of the RE/MAX culture and we pride ourselves on

our commitment to this. RE/MAX Australia acknowledges our top performers in various ways

throughout the year.

This document is your complete guide for all you need to know about RE/MAX events.

Your pathway to Success Another Great Reason to Join RE/MAX - Achieve your full potential with RE/MAX education.

That’s why we have created the RE/MAX Professional

Development program and associated ourselves with trainers

from around Australia and New Zealand to deliver the best

training to our members. We use internal and external trainers

to deliver our training as the system is designed to

accommodate all levels of experience and offers you a career

path, from traditional splits through to industry leading

maximum percentages.

VIEW OUR BRAND VISION VIDEO

At RE/MAX we offer you a career path.

Contents

SECTION 01 – ALL RE/MAX MEMBERS 07

RE/MAX Experience 08

RE/MAXnet 09

RE/MAX Rally 09

RE/MAX 6 Month Awards 10

RE/MAX Annual Awards 10

Golf Day 10

Bridge to Brisbane 11

SECTION 02 – BROKER/OWNERS 13

Broker Management Training 14

Momentum 14

Complete Agent Development Program (CADP) 14

Broker Meetings 15

BAC Meetings 15

RE/MAX Broker Owner Retreat 15

SECTION 3: CONJUNCTIONAL AGENTS/SALES ASSOCIATES 17

Breakfast Series 18

RE/MAX Sales Fast Track 18

RE/MAX Sales Accelerator Program 18

Sales Training 19

RE/MAX Platinum + Cocktail Party 19

RE/MAX Platinum + Forum 19

Quarterly Training & Awards 20

Elite Performers Group 21

Complete Salespersons Course 21

SECTION 4: PROPERTY MANAGEMENT 23

Property Management 24

AIM Committee 24

AIM Chapter 24

RE/MAX Partner (RED) 25

SECTION 5: ADMINISTRATORS 27

Administrators Day 28

SECTION 6: INTERNATIONAL EVENTS 29

2016 RE/MAX R4 30

2016 RE/MAX Broker Owner Conference 31

2017 RE/MAX R4 31

2017 RE/MAX Broker Owner Conference 31

2018 RE/MAX R4 31

2018 RE/MAX Broker Owner Conference 31

2016 Asia Pacific Convention 31

SECTION 7: AUCTION CHAPTER 33

Auction Chapter 34

Auction Lock-in 34

Auctioneer Training 35

SECTION 8: PROJECT MARKETING 37

Project Marketing 38

SECTION 9: COMMERCIAL 39

Commercial 40

SECTION 10: WEBINARS (Live & Recorded) 43

RE/MAX Mainstreet 44

Design Center 44

Australian Property Finance 44

RESAAS/Global Training 45

Are You MAX Enough? 45

Why RE/MAX? 45

New Member 46

RE/MAXnet 46

SECTION 11: Other Resources Available to RE/MAX Members 47

RE/MAX University 24/7 48

Event Management 49

Public Relations 49

Make-A-Wish 50

Marketing Advisory Committee 55

Australian Property Finance 51

Calendar January to June 2016 52

Calendar July to December 2016 53

Contact Details 54

01 Available to ALL RE/MAX

Members

01 ALL RE/MAX Members

RE/MAX Experience

The RE/MAX Experience event is hosted by the Regional Office in Milton and is designed to guide

those new to RE/MAX through the many tools and support service we offer to build your business.

You will learn how RE/MAX came to be what it is today, as well as the vision for the future.

Some of the topics covered over this day are:

RE/MAX History & Future

Marketing

Technology – Design Center, Mainstreet, RESAAS & Global Training

RE/MAXnet

Awards Criteria

RE/MAX Partners

Australia Property Finance

Make-A-Wish

Public Relations

Professional Development

Knowing what resources are available and in your toolbox will help you successfully plan your

RE/MAX career. Remember, you are in business for yourself – but not by yourself!

TENTATIVE AGENDA

9.30am to 10.15am Welcome & History/Future Overview

10.15am to 10.30am Membership

10.30am to 11.00am Marketing, Public Relations

11.00am to 11.15am Morning Break

11.15am to 12.00pm RE/MAX Partners / Technology Partners / Make-A-Wish

12.00pm to 12.30pm Technology – Design Centre/Mainstreet/RESAAS

12.30pm to 1.00pm Lunch

1.00pm to 1.45pm RE/MAXnet

1.45pm to 2.30pm Australian Property Finance

2.30pm to 3.00pm Professional Development / Award Recognition / Wrap Up and Close

THIS EVENT IS HELD IN OUR RE/MAX AUSTRALIA CORPORATE OFFICE OR IS AVAILABLE

VIA WEBINAR

1. New Member

2. Marketing & Public Relations / Design Center / Mainstreet

3. RE/MAXnet / Awards Recognition Overview

4. RESAAS & Global Training

4. RE/MAX Partners including MAKE-A-WISH

5. Australian Property Finance

RE/MAX Members: Nil Cost

01 ALL RE/MAX Members

RE/MAXnet

Throughout the year, RE/MAX will hold in-house, external and online RE/MAXnet training. Whether

you are looking to trial the system or are an experienced user looking to get more out of the system,

this training will cater to your needs.

Learn how to make your business simple with RE/MAX Australia’s software and CRM platform

solution, RE/MAXnet. This session covers:

Property synchronisation

Sophisticated reporting

Integrated Marketing including printed materials, email and SMS marketing

RE/MAX Members: Nil Cost

THIS EVENT IS HELD IN OUR RE/MAX AUSTRALIA CORPORATE OFFICE OR IS AVAILABLE

VIA WEBINAR – RECORDED & LIVE VIA SKYPE

RE/MAX Rally

Motivation is the key to becoming a top-performing salesperson, property manager or administrator.

Although a large portion of motivation needs to come from within, RE/MAX is eager to do whatever it

can to stoke that fire within our members.

Our RE/MAX Rally is a complete day full of networking, speakers and fun. We hold this event in

February & July.

RE/MAX Members: Cost to cover catering only.

VIEW OUR HIGHLIGHT VIDEO FOR THE RECENT RE/MAX RALLY

RE/MAX 6 Months Awards

REMAX recognizes our members from the January to June period of the year and rewards our

members at the July RE/MAX Rally.

RE/MAX Members: Cost to cover catering only.

RE/MAX Annual Awards

RE/MAX features an Awards Night which recognises the achievements of RE/MAX Australia’s top-

performers over the previous year. One of the advantages of membership in RE/MAX is the

opportunity to compete on a national and international scale. The Annual Awards in February is

RE/MAX Australia’s chance to recognise our members.

RE/MAX Members: Cost to cover catering only.

Golf Day

Opportunity to network with business partners and associates at the Annual RE/MAX Australia Golf

Day – a day where RE/MAX members and their clients and prospects, can partake in a game of golf

followed by a few refreshing beverages.

All proceeds made on the day go to Make-A-Wish Australia.

RE/MAX Members: TBA

Non Members: TBA

Bridge to Brisbane

Join Team RE/MAX in the Bridge to Brisbane Fun Run as we brave the pavements of Brisbane in an

effort to raise funds for Make-A-Wish Australia.

There are 5 & 10km courses which you can elect to walk, jog or run so it doesn’t matter what level of

fitness you are at.

Sunday, August 28, 2016

RE/MAX Members: TBA

Non Members: TBA

FOR FURTHER INFORMATION VIEW THE WEBSITE:

http://fundraise.bridgetobrisbane.com.au/event/b2b2016

02 Available to ALL

Broker/Owners

Broker Management Training

Broker Management Training has been specifically designed to assist Brokers in running a highly

successful & profitable business and caters for both the new & experienced broker.

Over the 2 day event Cindy Tate will facilitate interactive session on these topics.

Profitability - understanding what your P & L is telling you, essential business performance

measurements & business structures for maximum success.

People – Getting the right people on your team, improving the productivity of your team & keeping

them in your team longer.

Process – systems to improve productivity, & utilizing the tools in your tool kit.

Property Management – building a rent roll through organic growth.

The RE/MAX concept & system is unique, these 2 days will assist you to make the most of the flexible

approach of the brand. You will leave with a business plan to keep you on your path to success.

Momentum

Join the RE/MAX MOMENTUM program and participate in an ongoing program that can lift your

business success and profitability to the next level. This is a masterclass exclusively for RE/MAX

business owners, and only limited places are available in each program.

Systems drive businesses and people drive systems. Momentum shows you how to develop these

systems as planning, value and recruitment modules are broken down into clearly defined and

manageable practices.

ADMINISTRATORS WHO ARE INVOLVED

WITH THE BROKER ON RECRUITMENT

CAN ATTEND ONLY IF THE BROKER

ATTENDS THE SAME COURSE.

Complete Agent Development Program (CADP)

To assist with our Brokers rolling out the Momentum program, we will be

running regular training sessions to work closely with Brokers on

the 12 Core Training sessions available.

These sessions will be highly interactive with

role play and train the trainer type

sessions.

Broker Meetings

RE/MAX facilitates meetings for our Brokers which provides an opportunity for them to come

together, discuss relevant topics and current events, exchange ideas and network.

BAC Meetings

The Broker Advisory Council (BAC) is a team of dedicated RE/MAX Broker/Owners committed to

Premier Market Presence (PMP). The purpose of the meetings is for each committee member to act

on behalf of each of its Region/State Areas and collectively:

Serve as a liaison with RE/MAX’S Managing Director on current programs.

Serve as a ‘sounding board’ /resource group to the Managing Director for:

o Appraising current region programs and industry programs and trends

o Considering and promoting new directions in providing new services

o Contributing to forward planning strategies

o Serve as a study group to assist, support and maintain the corporate image and leadership

consistent with the expectations of members and the public as a leading real estate

brokerage organisation

CLOSED EVENT – BAC MEMBERS ONLY

RE/MAX Broker/Owner Retreat

RE/MAX Australia and New Zealand host an annual 2/3 day retreat for Brokers across the two

countries. The retreat gives our franchisees the opportunity to network, exchange ideas and success

stories; and to learn from top speakers and trainers focusing on recruitment, retention and

profitability.

Date: 28th to 30th August 2016

Location: Thailand

RE/MAX Members: TBA

CLOSED EVENT – BROKERS ONLY

03 Available to ALL

Conjunctional Agents/Sales Associates

Breakfast Series

The Breakfast Series was formed to create a short sharp series of events that includes our OWN

RE/MAX members sharing their experience and expertise when it comes to listing and selling real

estate.

Topics have varied from Marketing, Pre-Listings materials and Listing Presentations, to name a few,

however, we are open to suggestions of topics from our members.

We encourage all members to attend these very informative sessions.

RE/MAX Members: Cost to cover catering only.

RE/MAX Sales Fast Track

Cindy Tate started selling real estate over 22 years ago and transitioned from a very average agent to

the top 3% of salespeople in a large group. Cindy utilizes not only her own experiences but also those

of high performing agents from across the country to expand the skills of salespeople who attend.

The day is filled with high level sales skills aimed at getting results.

Consultative sales, effective questioning techniques, overcoming seller objections including fee

negotiation and vendor paid marketing, getting the listing, setting the vendor up to sell, utilizing

your database effectively for results are some of the topics that are on the table for discussion.

Each session will be tailored to suit the needs of the group in the room. Whether you are new to the

industry or you have been doing it for some time, this course will assist you to maximize your results

with RE/MAX.

RE/MAX Members: Nil cost

Sales Accelerator Program

This 1 day program with Peter Ford is designed to fast track your success in the real estate industry by

following the systems and strategies of some of the country’s best Agents. Jam packed full of Scripts and

Dialogues, this program will help you to know what to do, say and promote in order to become a high profile

agent.

Topics covered

1. Getting listings - prospecting strategies for the changing market

2. Marketing – becoming the agent of choice

3. Negotiation – simple ways to educate your buyers and sellers

4. Databases – referral business and building a listing pipeline

5. Selling methods – auction v private treaty

RE/MAX Members: Nil cost

Sales Training

Jason Andrew is one of the most respected and sought after auctioneers, speakers and real estate

trainers in the Australasian real estate industry today. His energy and enthusiasm is contagious and

a trademark of his business.

Jason delivers dynamic training programs specifically to deal with the challenges of the current

market environment. Focusing on specific areas of the sales process, you are equipped with the skills

to maximise your potential.

RE/MAX Members: Nil Cost

RE/MAX Platinum + Cocktail Party Team Leaders & Individuals who have achieved Platinum Club and above are invited to a special event hosted

by RE/MAX Australia in February prior to the Annual Gala Awards. This event is not open to Team Members

or Administrators.

RE/MAX Members: Nil cost

RE/MAX Platinum + Forum

To recognise and support our high achievers, RE/MAX Australia and New Zealand host a special function

which feature top industry speakers and trainers. This initiative is designed to assist our associates to grow

their business without limits.

The Platinum + Forum is an educational event that Team Leader’s & Individuals who have achieved Platinum

Club and above are invited to. Team Member’s may also be invited to this event if they are a registered Sales

Associate and significantly contributing towards the overall commission for the team (These members will need

to be approved by RE/MAX Australia). Members who have not quite reached the required criteria can be put

forward as a Wild Card entry (Wild Card entries can only be submitted by the Broker Owner). A Wild Card

entry is determined by RE/MAX Australia.

Dates: 18th to 20th June 2016

Location: Hamilton Island

RE/MAX Members: TBA

CLOSED EVENT – Sales Associates that qualify as a Platinum Award and above

RE/MAX Quarterly Training & Awards | State-based events

RE/MAX Australia holds Quarterly Training & Award events in regions around Australia. These

events consist of Broker Meetings and Sales training to assist, motivate and challenge our members

with top speakers and local success stories - helping to raise both expectations and results. We also

recognize our agents with Quarterly Awards and a networking event.

REGIONS INCLUDE:

Gold Coast, Sunshine Coast, North Queensland, Wide Bay, South Australia, Victoria, New South

Wales

PERIOD REGION

Jan to March ALL Regions Certificates presented at each region QTR event

Apr to Jun SA, VIC, & NSW Certificates presented at each region QTR event

Apr to Jun ALL QLD Regions Certificates sent to Broker/Owner due to RE/MAX Rally

Jul to Sept SA, VIC, & NSW Combined Training Event, Certificates presented

Jul to Sept ALL QLD Regions Combined Training Event, Certificates presented

Oct to Dec ALL Regions Certificates sent to Broker/Owner due to RE/MAX Rally &

Annual Awards

RE/MAX Members: Nil Cost

Elite Performers Group

This is a group of 10 to 15 people that meeting regularly over 2016 as a mentoring group with Jason

Andrew.

Jason works closely with this group to pull apart their business to analyse missed opportunities.

Working closely together, you’ll learn how to implement and fine-tune the processes that will turn

your business into the best it can be.

For further information contact: Melanie Marsh on mmarsh@remax.com.au

Complete Salesperson’s Course

Whether you work in sales or property management, are an employee or operate in an Effective

Business Unit, or even if you own the business yourself, The Complete Salesperson Course will

provide you with the knowledge, the skills, the visuals, the audio, the checklists, the scripts and all

the tools you need.

Much more than a training course, The Complete Salesperson Course is a complete interactive

learning experience and system aimed at propelling your real estate career to superstar status.

Over 2 interactive days, you are given all the very latest ideas, proven methods, tools, visuals, scripts

and audio to:

Manage your time more effectively,

Win more business,

Gain more referrals, and

Take control of your business like never before.

Benefit from the course’s constantly updated consolidation of ideas and tried and tested methods

used by real estate’s current national top performers.

Access to so many proven hints and trade secrets is simply unattainable any other way. Attending

The Complete Salesperson Course is the next best thing to having all the current industry superstars

as your very own professional mentors.

For further information contact: Melanie Marsh on mmarsh@remax.com.au

Dates: 16th & 17th October 2016

Location: InterContinental, Sanctuary Cove, Gold Coast

04 Available to ALL

Property Management

Property Management Training

RE/MAX is working closely with our Property Managers to provide training opportunities to co-

ordinate and promote the Property Management sector of RE/MAX within the region.

As our standard training we will be holding quarterly training sessions for 2016. These will be:

11th February - Session included in RE/MAX Rally, Sheraton, Gold Coast

5th May - Sessions held at RE/MAX Australia, 143 Coronation Drive, Milton

24th August - Sessions held at RE/MAX Australia, 143 Coronation Drive, Milton

3rd November - Sessions held at RE/MAX Australia, 143 Coronation Drive, Milton

RE/MAX Members: Nil Cost

AIM Committee

The Asset & Investment Management Committee was introduced in June 2012 for the benefit of all

Property Management members.

The purpose of the AIM committee is to provide an opportunity to co-ordinate and promote the

Property Management sector of RE/MAX within the region.

The AIM committee is a dedicated team of RE/MAX Property Managers committed to Premier

Market Presence (PMP) and will serve as a study group to assist, support and maintain the corporate

image and leadership consistent with the expectations of members and the public as a leading

organization.

RE/MAX Members: Nil Cost

CLOSED EVENT – AIM MEMBERS ONLY

AIM Chapter

HOW DOES THE AIM CHAPTER WORK?

The AIM Chapter fosters a welcoming and inclusive environment whereby Property Management

personnel get together to discuss the best marketing & campaign strategies for running Property

Managements. The Chapter will plan for the future by recruiting new members and will be run by

an AIM Committee.

RE/MAX Partner - RED

RE/MAX Australia has added Real Estate Dynamics (RED) to our RE/MAX Partner program.

Real Estate Dynamics is a leading entity for Real Estate Agency training, consultancy, systems

management and Rent Roll and Agency sales across Australia, NZ and internationally.

Real Estate Dynamics guides and helps Agencies and their people through the complete life cycle of

their business.

Real Estate Dynamics cover training throughout the year and have a supplied some new Video links

below that you can use for newsletters or intranet.

CLICK ON THIS PICTURE FOR: COMMON PEST CONTROL ISSUES

CLICK ON THIS PICTURE FOR: AIR-CONDITIONING TIPS-TROUBLE

SHOOTING

CLICK ON THIS PICTURE FOR: ELECTRICAL SAFETY

CLICK ON THIS PICTURE FOR: ELECTRICAL TIPS AND TROUBLE

SHOOTING

CLICK ON THIS PICTURE FOR:

VALUE OF DATA

CLICK ON THIS PICTURE FOR:

WHAT’S ALL THE FUSS ABOUT PO

FORM 6

CLICK ON THIS PICTURE FOR:

WOULD YOU BUY YOUR BUSINESS?

05 Available to ALL

Administrators

Administrators Day

RE/MAX Australia holds 2 Administrators Day per year in the RE/MAX Australia office.

This day is designed to provide an opportunity for administration and support staff to meet the

regional team and stay up to date with the Tools and Resources offered by RE/MAX.

We also like to include guest speakers and topics such as Time Management, Self Defense, Personal

Development and it is also a chance to network with other administrators.

RE/MAX Members: Nil Cost

06 International

Events

RE/MAX International Conventions

2016 RE/MAX R4 Convention

Each year RE/MAX International hosts a Convention for RE/MAX members worldwide - this draws

an annual attendance of approximately 6,000 people. The International Convention features the

industry's top guest speakers, training and entertainment.

The RE/MAX R4 provides education and inspiration to make the rest of your year the best yet. With

top industry and celebrity speakers you’ll be inspired to tackle any obstacles that come your way.

RE/MAX Members: Visit Mainstreet to obtain the costings & to book these events.

Join RE/MAX agents from around the world for the 2016 RE/MAX R4 in Las Vegas, NV, Feb. 28 -

March 3 at the MGM Grand Hotel & Casino! It's the premier real estate event of the year with

education, global networking events, world-class speakers, exhibits, concerts and more – CLICK ON

THE IMAGE BELOW TO VIEW WHAT TO EXPECT….

2016 RE/MAX Broker Owner Conference Sunday, August 14 – Tuesday, August 16

Host Hotel: Hyatt Regency Chicago

The conference allows you to connect with other Broker/Owners across the globe and chat about your

businesses, it provides knowledge and ideas you can implement right away to improve your business.

If you want to stay competitive in your market, you can't afford to miss this event.

2017 RE/MAX R4 Monday, February 27-March 2

Host Hotel: Mandalay Bay Resort and Casino, Las Vegas, Nevada

2017 RE/MAX Broker Owner Conference Sunday, August 20- Tuesday, August 22

Host Hotel: San Francisco Marriott Marquis

2018 RE/MAX R4 Monday, February 26-Thursday, March 1

Host Hotel: MGM Grand Las Vegas, Nevada

2018 RE/MAX Broker Owner Conference Sunday, August 19 – Tuesday, August 21

Host Hotel: Marriott Marquis Washington DC

ASIA PACIFIC CONVENTION The convention is an opportunity for real estate agencies, associates and property developers,

particularly RE/MAX Pacific Rim countries to network and build cross-border business opportunities.

This encompasses an agenda of networking events, speakers, seminars and more.

Dates: 31 August to 2 September 2016

Venue: The Grand Four Wings, Bangkok, Thailand (Please note the Broker Retreat will be

held in Thailand, prior to this event – refer Page 15) http://www.grandfourwings.com/

CLICK HERE TO WATCH THE HIGHLIGHT VIDEO FROM 2015

07 Auction

Chapter

The Auction Chapter fosters a welcoming and inclusive environment whereby Sales

Associates get together to discuss the best marketing & campaign strategies for running

Auctions. The Auction Chapter will communicate regularly and effectively with its members

via events and communication. The Chapter will plan for the future by recruiting new

members and will be run by an Auction Committee.

The Auction Chapters Expectation?

The Auction Chapter is the main point of contact for RE/MAX Members to discuss Auction

and have training events to assist with the Auction activity in each regional/city area. Our

Chapter will strive to maintain a consistent presence within their members by providing tools

and resources in order to assist them with the Auction process.

Membership: Annual $120 (plus GST) this includes:

3 Speaker events per year (Panels, Speakers, Trainers) – NORMALLY $40 EACH

2 Networking Lunches per year (held in RE/MAX Australia) – CLOSED TO AUCTION

CHAPTER ONLY

Quarterly Newsletter

$100 discount on 2 Day Auctioneer Training

Closed Facebook Group for open discussion

RE/MAX Auction Chapter

THE AUCTION COMMITTEE

MEMBERS

Joel Davoren John Buckley Melanie Marsh

With access to fantastic speakers & trainers and the opportunity to grow your

business – Secure your membership today and SAVE.

ENQUIRE WITH RE/MAX

AUSTRALIA FOR A MEMBERSHIP

FORM

AUCTIONEER TRAINING

“CALLING ALL BUDDING & EXPERIENCED AUCTIONEEERS”

Auctioneering is an incredibly exciting and lucrative career requiring a specific skill set. All

RE/MAX agents are invited to attend a Jason Andrew two day auctioneer training program to learn

how to run the perfect auction.

For auctioneers of all levels from beginner to experienced, the course will cover important auction

skills and processes in a practical environment.

THE CONCEPT

Those that complete the two day training session will also have the opportunity to attend a follow up

session before the mid year RE/MAX Rally. The three top auctioneers from this day, will then be

eligible to compete in front of their peers in the RE/MAX Auctioneer of the Year competition, to be

held the afternoon of the RE/MAX Rally on 27 July 2015. This will be judged by a qualified judging

panel.

The winner will receive the RE/MAX Auctioneer of the Year award, along with $2,500 in prize money.

THE OUTCOMES

Auction is now the marketing program of choice for savvy property owners around the country.

Regardless of role, the skills of an auctioneer are essential knowledge for every quality industry

participant.

Jason Andrew's auctioneer training program is the best in the industry and by encouraging course

participants to compete for top auctioneer award and prize money at the RE/MAX Sales Rally; new

energy will evolve around auctions within the group. Improved auction skills and a new level of

excitement will in turn provide better outcomes for RE/MAX vendors.

RE/MAX Members: $850 including GST

RE/MAX Auction Chapter Members: $750 including GST

08 Project

Marketing

Project Marketing RE/MAX Offices all over Australia & New Zealand are working closely with Developers to market

and sell their properties.

RE/MAX Australia has started conducting quarterly Project Marketing meetings with Brokers and

Sales Associates to come together and discuss the resources and tools needed to assist our members

with successfully marketing projects.

We will be launching a dedicated RE/MAX Australia Project Marketing website in 2016, in order to

group all Project Marketing developments together.

Following this will be other marketing tools and initiatives to assist Project Marketing.

09 Commercial

COMMERCIAL

RE/MAX offers the use of the RE/MAX Commercial

trademark to be used, as per the guidelines to our

International Branding Guide.

RE/MAX Commercial, part of the world’s most productive real estate network, is a

leader in the commercial and investments areas. Whatever the property and whatever

the transaction, RE/MAX Commercial delivers a level of awareness, trust and

confidence the competitors simply can’t match.

How the Property Forum Works

The RE/MAX Commercial Global Property Forum is a webinar that connects

prospective buyers with properties listed by RE/MAX Commercial Practitioners. All

listing agents will have about 60 seconds to present their listing. Viewers are

encouraged to follow up with presenters afterward for additional information. A

recording of the call will be sent to all registered attendees after the call.

Details for presenters:

All RE/MAX agents with commercial expertise may present listings.

Properties must be current and exclusively listed by the presenting RE/MAX

Commercial Practitioner. If the practitioner is non-English speaking, an assistant or

partner may make the presentation.

THIS VIDEO IS AVAILABLE FOR USE TO RE/MAX MEMBERS

Investment (income-producing) properties – not speculative investment properties such

as raw land or vacant buildings – are preferred for the call (but this is not mandatory).

One listing presentation is allowed per person, per webinar. There is a minimum sales

price of $1 million for each property. There is no maximum.

All listings must include contact information and co-broker commission.

Did you miss the October Global Property Forum? Want to review the presentations?

The October forum is now available online to view. With featured properties

from around the world, the presentation brought together buyers and sellers

looking to make deals happen.

Click here to view the presentation and all the listings.

10 Webinars

Webinars

Mainstreet

Mainstreet is an extranet website created exclusively for

RE/MAX Affiliates as an online resource for news, events,

education, communication and more.

You will learn how to efficiently navigate the site, create

referrals with the streamlined Web Roster, and develop

your business with the education from RE/MAX

University. Find information quickly with innovative and

efficient site-wide search, network and share knowledge

with the Message Boards, access the latest industry news

and information.

RE/MAX Members: Nil Cost

Design Center

Design Center is an online marketing center that allows you to create professional high quality print

and multimedia projects quickly and easily.

You will learn how to access Design Center, configure your agent profile, and create custom print

materials with the help of the Phrase and Image Assistant. You can set your listings apart by

utilising various web based projects within the Design Center via Multimedia and Online.

RE/MAX Members: Nil Cost

Australian Property Finance

Australian Property Finance will keep you up to date on all finance, legal and insurance matters.

Whether you are a Broker/Owner, Associate or Property Manager the state of the Financial Services

Sector is extremely relevant to the way your business operates. Tuning into these webinars will give

you the tools and knowledge to enhance your business. We will run these regular webinars to focus

on relevant information that comes to hand.

RE/MAX Members: Nil Cost

Empower your team to be more productive, collaborative and

mobile so they can work better and live better.

RESAAS/Global Training

RESAAS- Your online tool for education and referrals! Have you heard or seen the term RESAAS

(pronounced Ree-sas) and wondered what it is? Are you a member of the current Global Training

platform and are wondering why we haven’t added any new content in a while? Have you joined the

system using the link www.resaas.com/remaxjoin and are curious to know what you signed up for?

Would you like to connect with RE/MAX agents around the world for referrals?

This webinar will help to:

1) Explain the site and why it was created.

2) Show you how to use the referral manager.

3) Introduce you to the new “Global Training” platform.

4) Show you how to contribute valuable content in multiple languages for other members to

use!

ALL: Nil Cost

Are You MAX Enough?

This webinar gives potential RE/MAX recruits the opportunity to determine:

• Is RE/MAX for them?

• Where they are heading with their career?

• How RE/MAX can assist them with their next step?

• This webinar also gives our Broker/Owners and members the opportunity to invite potential

recruits interested in joining RE/MAX, to sit in on the session to determine if RE/MAX is for them.

ALL: Nil Cost

Why RE/MAX?

This will be an excellent opportunity for you to hear from the Managing Director of RE/MAX

Australia & New Zealand, Michael Davoren as he interviews one of the network’s high performing

Broker Owners. Learn about the RE/MAX concept, the power to reach new heights through the

global enormity of the brand and have your questions answered.

This webinar also gives other Broker/Owners and members the opportunity to invite potential

franchisees interested in buying a RE/MAX franchise to sit in on the session and learn about the

RE/MAX difference.

ALL: Nil Cost

New Member

This webinar is designed to give members a look at what tools and services RE/MAX offers. During

this hour long session, we will cover:

• A brief history of RE/MAX

• RE/MAX resources and educational tools available to you

• RE/MAX yearly events

Who should join this webinar? Anyone! This webinar is great for new Agents, new Brokers, or any

existing Associate who would like a refresher on the tools and services RE/MAX provides.

RE/MAX Members: Nil Cost

RE/MAXnet

With RE/MAXnet, you have a custom-built software solution designed to help you list and sell more!

It’s easy to quickly learn how to get the benefits of RE/MAXnet! View these Introductory and

Advanced Webinars to learn how to utilize RE/MAXnet to its full potential.

RE/MAX Members: Nil Cost

11 Other Resources Available to

All Members

11

RE/MAX University – 24/7

The More You Learn, The More You Earn Whether it's on your computer, in the classroom or through a webinar, RE/MAX University is your 24/7 source for the best ideas, training and real estate information in the industry. The thousands of hours of RE/MAX University videos and webinars are available worldwide through the "Learn" area of RE/MAX Mainstreet. Videos are easily found by browsing channels and subchannels or via keyword search. Get your RU content on the go.

Example:

Event Management RE/MAX Australia has appointed a Professional Event

Management Partner for our special events.

Who are Imagine Experiences?

We are a professional creative team of event management specialists. Imagine Experiences has the

skill set to produce high quality events of every type and scale. Our passion is managing the behind

the scenes details to deliver a superior event experience for your audience. We are thrilled to be given

the opportunity to partner with RE/MAX Australia and RE/MAX New Zealand by helping you host

events to exceed your business goals.

We have a history of successful event organisation encompassing both local and international

requirements. Tara can be contacted on events@remax.com.au or 0418 887 182

Public Relations

RE/MAX has appointed a public relations consultant, Lyn Cox, who shares event updates and great

stories from the RE/MAX ranks.

Why bother with the media?

• Enjoy a high profile

• Stay top-of-mind

• Be recognised as an authority and a leader by highlighting achievements & successes

• Attract business through your reputation and presence

• Enjoy a better bottom line

What should you do?

• Incorporate public relations strategies into the business plan and keep opportunities in

mind through the day-to-day operations of your office and team.

• Use the public relations resources

• Put ‘PR opportunities’ on your team meeting agenda (Look for new or unique listings,

extraordinary sales outcome, new staff member, community events or awards, for example)

• Dedicate a team member to ‘drive’ PR activity

Lyn works with the RE/MAX Australia and RE/MAX New Zealand regional teams on implementing

effective public relations strategies. Lyn writes media releases for the franchisor and for your offices

and can assist if you need help writing or getting a story to the media. Lyn has prepared templated

public relations resources for you; and is available if you have any media concerns.

Please call or email Lyn if you want to chat about

an angle for a story or if you would like her to

assist with a media release or other

communication.

M. 0418 793 096 E. lcox@remax.com.au

Charity of choice

RE/MAX Australia supports: Make-A-Wish® Australia

RE/MAX Australia is committed to supporting the

community, an attitude that runs wholeheartedly

through our organisation. The advantage of such a large

network is the opportunity to firmly stand behind a

cause. As such, RE/MAX Australia is proud to support

Make-A-Wish® Australia.

Make-A-Wish grants the wishes of children with life-

threatening medical conditions. Since 1985, more than

8,000 wishes have been granted for children across

Australia.

It takes more than medicine alone to help seriously-ill

children. An international study found that Make-A-

Wish wishes make a life-changing difference to the

physical, mental and emotional wellbeing of children and

their families.

With the support of our offices RE/MAX Australia have

been able to raise awareness and funds through

fundraising efforts.

“An international study found that Make-A-Wish wishes

make a life-changing difference to the physical,

mental and emotional wellbeing of children and their

families.”

Marketing Advisory Committee

The Marketing Advisory Committee is a formally appointed Committee that will steward the RE/MAX

Brand within Australia.

The Committee’s role is to provide appropriate advice and recommendations on matters relating to Branding

and Marketing in order to facilitate decision making by the RE/MAX Australia Management Team.

To perform this role, it shall review: on a continuing basis, the visual direction of the brand. The Committee

shall perform such other functions as may be assigned to it by the RE/MAX Australia Management Team

from time to time.

Committee meets Quarterly

AUSTRALIAN PROPERTY FINANCE

Australian Property Finance offers home buyers a range of financial products and services to suit

their needs. Australian Property Finance (APF) is a group of experienced finance brokers who

provide a full service model including both residential and business lending, leasing, conveyancing,

general insurance, currency exchange, tax depreciation and financial planning. APF is proud of the

fact that the business enjoys one of the highest referral rates in the industry and people enjoy the

experience enough to want to tell others about it. Following is an overview of the services Australian

Property Finance offers:

Home Loans

With access to over 30 lenders on panel, APF ensures they fit one of the hundreds of financial

products they have at their disposal to your buyer's individual circumstances.

Business and Commercial Loans

Whether APF's clients are looking for a property development loan or a loan to purchase a business,

APF works together with them to structure their facility to cater for their specific business

requirements.

Home and Contents Insurance

Finding appropriate insurance is made easy through APF's partnership with Allianz. Providing free

settlement cover up to 90 days, this offering is a market leader.

Landlord Insurance

Through APF's partnership with Allianz, they offer their landlords 12 months coverage for the price

of 11 months. This product is extremely well featured when compared to similar products in the

market.

Wealth Management

APF Wealth can assist their clients with all their Financial Advisory needs. The services of a

Financial Adviser can help them to create financial stability, grow their wealth and plan for a

comfortable retirement. Services offered through this division include Financial Planning, Risk

Insurance Advisory & SMSF Advisory.

Legal and Conveyancing

Over the past decade there has been an increase in the level of complexity and skill required to

complete a property transaction. With a national presence, APF's legal and conveyancing arm will

ensure your rights are protected when you are buying and selling a house anywhere in Australia.

Tax Depreciation

Through APF's partnership with Deppro

Depreciation Professionals, they offer

comprehensive, easy to understand, tax

office compliant depreciation reports;

ensuring investors maximise their return on

investment.

www.australianpropertyfinance.com.au

January February March April May June

SUN 1

MON 1 2 Labour Day QLD

TUE 2 AIM Committee

1 R4, Las Vegas 3 S/shine Coast Training & Awards

WED 3 Why RE/MAX 2 R4, Las Vegas 4 RESAAS/Global 1 Breakfast Series

THU 4 Marketing Advisory Committee

3 R4, Las Vegas 5 Wide Bay

Training Property

Management 2 Fast Track

Elite Perform

FRI 1 New Year’s Day 5 4 1 6 3

SAT 2 6 5 2 7 4

SUN 3 7 6 3 8 5

MON 4 8 Broker M’ment 7 4 9 6

TUE 5 9 Broker M’ment 8 5 10 Broker M’ment (BMT) 7

WED 6 10 Auction Lock-in

Welcome Reception/ BAC

9 Fast Track 6 Administrators

Day 11 Broker M’ment (BMT)

SA Training & Award

8 Ladies Night

THU 7 11 RE/MAX Rally & Annual Awards

10 Breakfast Series

7

12 VIC Train/Awards

Main street

9 Sales Training

FRI 8 12 11 8 13 10

SAT 9 13 12 9 14 11

SUN 10 14 13 10 15 12

MON 11 15 14 11 16 Broker Advisory Committee (BAC)

13 Queens Bday (NOT QLD)

TUE 12 16 15 RE/MAXnet 12 17 Momentum 14

WED 13 RE/MAXnet 17 Australian Prop Finance

16 RU Max Enough 13 RE/MAXnet 18 Why RE/MAX Momentum 15

THU 14 18 17 Sales Accelerator 14 NSW Training & Awards

19 Momentum 16

FRI 15 19 18 15 20 17

SAT

16 20 19 16 21 18 Platinum + Retreat

SUN 17 21 20 17 22 19 Platinum + Retreat

MON 18 Momentum 22 21 Sales Training 18 23 20 Platinum + Retreat

TUE 19 Momentum 23 22 Project Marketing 19 Asset Investment Management (AIM)

24 Auction Chapter Network Lunch

21

WED 20 Momentum 24 Experience 23 20 25 Experience MAC 22

THU 21 CADP & Role Play

25 24 21 26

23

FRI 22 26 25 Good Friday 22 27 24

SAT 23 27 26 Easter Saturday 23 28 25

SUN 24 28 R4, Las Vegas 27 Easter Sunday 24 29 26

MON 25 29 R4, Las Vegas 28 Easter Monday 25 Anzac Day 30 27

TUE 26 Aus Day 29 26 31 28 Sales Accelerator

WED 27 Mainstreet 30 Design Center 27 Gold Coast Training & Awards

29

THU 28 31 QLD Broker Meeting

CADP & Role Play

28 Tville Training & Awards

Elite Performers

Group

30

FRI 29 29 Cairns Training & Awards

SAT 30

Events are subject to change. Please review Monthly Regional Update for confirmed events & training. www.remax.com.au

2016 Calendar

July August September October November December SUN

MON 1

TUE 2 1 Melbourne Cup

WED 3 SA Training & Awards

2

THU 4 VIC Train & Awards Awards

Elite Perfomers

1 Asia Pac Rim 3 Property Man 1 Sales Training

FRI 1 5 2 Asia Pac Rim 4 2

SAT 2 6 3 1 5 3

SUN 3 7 4 2 6 4

MON 4 Auctioneer Training

8 5 3 Labour Day 7 5

TUE 5 Auctioneer Training

9 Experience 6 Project Marketing 4 8 CADP & Role Play

6 RE/MAXnet

WED 6 CADP &

Role Play QLD Broker Meeting

10 7 5 Admin Day 9 7

THU 7 Elite Performers 11 NSW Training & Awards

8 6 AIM Auction Lock-in

10 B’fast Series

Elite Perform

8 Broker Xmas

FRI 8 12 9 7 11 9

SAT 9 13 10 8 12 10

SUN 10 14 11 9 13 11

MON 11 15 12 10 14 12

TUE 12 16 Broker M’ment 13

11 Momentum 15 Experience 13

WED 13 RE/MAXnet 17 Broker M’ment 14 RE/MAXnet

12 Momentum 16 Aust Prop Fin 14

THU 14 AIM 18 Fast Track 15 RE/MAXnet 13 Momentum 17 BAC Project Marketing

15

FRI 15 19 16 14 18 16

SAT 16 20 17 15 19 17

SUN 17 21 18 16 Complete

Salesperson Course 20 18

MON 18 22 19 Sales Training 17 Complete

Salesperson Course 21 19

TUE 19 Momentum 23 Sales Accelerator 20 Auction Chapt. Network Lunch

18 22 Broker M’ment 20

WED 20 Momentum 24 Property Management 21 Design Center 19 All QLD regions Combined Train &

Awards 23 Broker M’ment 21

THU 21 Momentum 25 MAC 22

20 Golf Day 24 Fast Track 22

FRI 22 26 23 21 25 23

SAT 23 27 24 22 26 24

SUN 24 28 Broker Retreat

Bridge to Brisbane

25 23 27 25 Xmas Day

MON 25 29 Broker Retreat 26 24 28 26 Boxing Day

TUE 26 Auction Lock-in 30 Broker Retreat/ BAC

27 CADP & Role Play

25 29 Sales Accel

MAC 27

WED 27 Rally & 6 Months Awards

31 Asia Pac Rim 28 Mainstreet 26 30 RESAAS/Global 28

THU 28 29 Breakfast Series

Elite Perform

27 SA/VIC

NSW Combined Training

Elite Perform

29

FRI 29 30 28 30

Events are subject to change. Please review Monthly Regional Update for confirmed events & training. www.remax.com.au

2016 Calendar

Contact

RE/MAX Regional Office: Australia

Ground Floor, 143 Coronation Drive,

MILTON QLD 4064

P O Box 1326, MILTON QLD 4064

Ph. 61 7 3007 9000

Fax. 61 7 3007 9099

Email. remax@remax.com.au

Web. www.remax.com.au

Nobody in the World Sells More Real Estate than RE/MAX!