Professional TMC operators in the Netherlands

The organisation of traffic management

Erwin de GraauwCopenhagen, 16 June 2008

Contents of Business plantion1. Overview organisation2. Current organisation3. Need for new organisation4. General model for TMC5. TMC and surrounding

Copenhagen, 16 June 2008

Overview organisation

Five RCC’s and one NTCC heading for areliable traveltime on the main roads(120 operators, 15 traffic engineers)

3355

2211

224411

4422

350 traffic officers350 traffic officers

Copenhagen, 16 June 2008

Current organisationBusiness plan RWS: TMC’s and Road districts make traffic management. Operational traffic management task belongs to TMCTMC executes instruments/measures to match demand and supply for the optimalization of the traffic flowsBy delivering reliable and real time travel time information, act in case of breakdowns and incidents and managing traffic supplyResponsibilities, tasks and position not uniform and not always clearMaintenance of instruments not uniformDifferences between occupation (fte’s) and staff titles, tasks and paymentSkills, education, background of the staff is comparable

Copenhagen, 16 June 2008

Need for new organisation (1)More equipment, investmentimpuls, new policy, new roadsNew tunnels and tunnel safety guidelinesNew systems and techniquesProgress of traffic flows, increase of incidentsShift of traffic tasks from police to RWS: more workload for traffic officers“Hearts on the Road” (uniform and pro-active traffic management)

Copenhagen, 16 June 2008

Need for new organisation (2)Control on operational traffic management belongs pointedly to TMCTMC’s increase in occupation (lag in increasing tasks and area)Improve the performance of operations by adequate support in traffic, technical and organisation matterPosition and role uniform and clearComplete the management lines for traffic management and the control function of NTCC

Copenhagen, 16 June 2008

General model for TMC

Copenhagen, 16 June 2008

Director Roads & Traffic

Chief Operational Traffic Management

TransitionmanagementManagement support

Operational traffic Traffic management Traffic management maintenance

TMC and surrounding

provinces, municipalities, rescue services

Copenhagen, 16 June 2008