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Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

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Page 1: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

Project 1

Fundamentals of Using

Microsoft Windows XP

Windows XP Service Pack 2 Edition

Comprehensive Concepts and Techniques

Page 2: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

CHAPTER OBJECTIVES

Describe Microsoft Windows XP

Explain operating system, server, workstation, and user interface

Log on to the computer

Perform the basic mouse operations: point, click, right-click, double-click, drag, and right-drag

Identify the objects on the Microsoft Windows XP desktop

Page 3: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

CHAPTER OBJECTIVES

Display the Start menu

Identify the My Computer and My Documents windows

Add and remove a desktop icon

Open, minimize, maximize, restore, and close a Windows XP window

Move and size a window on the Windows XP desktop

Page 4: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

CHAPTER OBJECTIVES

Scroll in a window

Understand keyboard shortcut notation

Launch an application program

Use Windows XP Help and Support

Log off from the computer and turn off the computer

Page 5: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

Microsoft Windows

Microsoft Windows is the most popular operating system for personal computers.

When Microsoft Windows was first introduced in 1985, acceptance was slow.

Analysts wondered if graphical user interfaces, like Windows, were as inevitable as Microsoft supposed.

Page 6: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

Microsoft Windows A new version, Windows 3.0, was released in 1990.

Aided by more powerful microprocessors, a greater variety of compatible software, and a $10 million promotion, four million copies in twelve languages were shipped in just one year.

By 1993, Windows was the most popular graphical operating system in the world with more than 25 million users.

“We bet the company on Windows,” Gates later said, “and we deserve the benefit.”

Page 7: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

Microsoft Windows

Microsoft Windows XP is a complete operating system.

Earlier versions of Windows, such as Windows 3.1, had to be used in conjunction with the DOS operating system.

These versions of Windows were not operating systems, but operating environments that gave DOS a graphical interface.

Microsoft Windows XP Professional is designed for business use or advanced home computing.

Command-line interfaces (like DOS and UNIX) require users to type established commands.

Page 8: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

Graphical user interfaces

Graphical user interfaces, which uses graphics, menus, and text to communicate with users, are considered more user-friendly because they are intuitive (simple to learn), consistent (the same for various applications), and forgiving (mistakes are easily corrected).

Apple’s Macintosh operating system was the first operating system with a GUI. Soon after the first version of Windows was introduced, Apple Corporation sued, unsuccessfully, for copyright infringement.

Page 9: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

INTRODUCTION

Operating System Set of computer instructions that controls the

allocation of computer hardware Microsoft Windows is the most popular

Windows XP

Internet Worldwide group of connected computers that

allows public access to information Windows XP simplifies the process of

accessing the Internet

Page 10: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

MICROSOFT WINDOWS XP OPERATING SYSTEMS

Microsoft Windows XP Professional Designed for businesses and

advanced home computing

Workstation is a computer connected to a server

Server is a computer that controls access to the hardware and software on a network and provides a centralized storage area for programs, data, and information

Page 11: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

MICROSOFT WINDOWS XP OPERATING SYSTEMS

Microsoft Windows XP Home Edition

Contains many of the features of the Professional Edition

Designed for entertainment and home use

Internet connection / device sharing

Page 12: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

MICROSOFT WINDOWS XP OPERATING SYSTEMS

Microsoft Windows XP Media Center Edition

Designed for use with a Media Center PC

Media Center PC is a home entertainment desktop personal computer that includes a mid to high end processor, large capacity hard disk, CD and DVD drives, a remote control, and advanced graphics and audio capabilities

Page 13: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

MICROSOFT WINDOWS XP OPERATING SYSTEMS

Microsoft Windows XP Tablet PC Edition

Designed for use on a special type of notebook computer, called a Tablet PC

Tablet PC allows you to write on the device’s screen using a digital pen and convert the handwriting into characters the Tablet PC can process.

Page 14: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

MICROSOFT WINDOWS XP Performs every function necessary for you to

communicate with and use the computer

32-bit operating system meaning it uses 32 bits for addressing and other purposes so that it can perform tasks faster

Windows XP 64-bit Edition Complex scientific calculations 3-D animations Developing high-performance design and

engineering applications

Page 15: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

MICROSOFT WINDOWS XP

Includes several application software programs Microsoft Internet Explorer integrates the desktop and the

internet Windows Media Player can create and play CD’s, DVD’s,

listen to the radio, and search for digital media Windows Movie Maker transfers recorded audio and video

from camcorders or cameras to the computer, import audio and video, send by e-mail to others, and post on web

Windows Messenger an instant-messaging program Outlook Express is an e-mail program

Used to run application programs Ex: word processing

Page 16: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

WHAT IS A USER INTERFACE?

Combination of hardware and software you use to communicate with the computer

Hardware Monitor Keyboard Mouse

User-friendly means that the software can be used easily with limited training

Graphical User Interface (GUI - pronounced gooey) displays the graphics in addition to text.

Page 17: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

LAUNCHING MICROSOFT WINDOWS XP

Introductory black screen Microsoft Windows XP logo Progress bar Copyright messages

Welcome screen User icons User names Turn off computer icon

Page 18: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

Keyboard

Information can be requested or messages answered using either a keyboard or a mouse.

The keyboard, once the only input device used with small computers, is based on a standard typewriter keyboard.

Page 19: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

Mouse

The mouse was invented by Xerox’s Palo Alto Research Center. The first mouse, supplied with the Apple Macintosh computer, looked something like a cigarette pack and had only one button.

Today the computer mouse comes in a wide range of shapes with a variety of capabilities. There are cordless mice, whimsically designed mice, ring mice (worn on the finger like a ring), and even tough mice that can be dropped from a five-story building, plunged under water, or run over by a truck without damage.

Page 20: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

Mouse

Mouse

Microsoft IntelliMousePrimary mouse button (left)Secondary mouse button (right)Wheel button

Page 21: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

Mouse

The main advantage of the mouse is that it is easy to use.

The mouse is called a pointing device because it controls the movement of the mouse pointer on the screen. The pointing stick, trackball, and touchpad are pointing devices often used with portable computers because they require less desk space.

Page 22: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

Mouse

The mouse usually is designed to fit the human hand (as shown in Figure 1-4) and has at least two, and sometimes more, buttons.

Primary mouse button, Secondary mouse button, and Wheel button.

Wheel button available on the IntelliMouse is used to scroll through a document or window

Windows XP allows users to switch these buttons to accommodate left-handed people.

Page 23: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

Mouse There are six basic mouse operations that can be performed with a mouse.

Point – you move the mouse across a flat surface until the mouse pointer rest on the item of your choice

Click – you press and release the primary mouse button (left)

Right-click – you press and release the secondary mouse button (right)

Double-click – to quickly press and release the left mouse button twice without moving it.

Drag – point to an item, hold down the left mouse button, move the item to the desired location, and release the left mouse button

Right-drag – you point to an item, hold down the right mouse button, move the item to the desired location, and release the left mouse button

Page 24: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

Mouse

The mouse pictured here is called an optical mouse.

An optical mouse does not contain a ball but instead uses devices that emit and sense light to detect the mouse’s movement.

You can find information about different types of mice on the Web (at sites such as www.computer-mouse.net, www.adomax.com, www.gyropoint.com, www.mousedriver.com, www.touchtime.com, and www.genius-kye.com) or in computer catalogs.

Page 25: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

LOGGING ON TO THE COMPUTER

Logging on to the computer opens the user’s account and makes the computer available for use.

Log on by clicking your user icon on the Welcome screen and typing your password in the text box

Page 26: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

THE WINDOWS XP DESKTOP

Objects are items on the desktop

Properties are unique to the specific object

In a GUI, icons are small images that display on the screen to represent programs, instructions, or some other object.

Displaying the Start Menu Menu is a list of commands Commands performs a specific action

Page 27: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

THE START MENU

Pinned Items List Default Web browser program Default e-mail program

Most Frequently Used Programs List Contains up to six programs

Right arrow indicates a submenu

Ellipsis (…) indicate that more information is required to execute the program

Page 28: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

THE DESKTOP

•Recycle Bin•Taskbar•Start button•Taskbar button area•Notification area•Show hidden icons button•Notification icons•Mouse pointer

Page 29: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

Point to Showon Desktop

on the shortcutmenu

Page 30: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

ClickShow on Desktop

Page 31: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

Click an open areaon the desktop

to close theStart menu

Page 32: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

My Computer icon

Page 33: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

OPENING A WINDOW USING A DESKTOP ICON

Double-clicking quickly press and release the mouse button twice without moving the mouse

Active window is the window that you are currently using or currently selected

Point to the My Computer icon on the desktop and then double-click the icon

Page 34: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

DOUBLE-CLICKING ERRORS

Easily clicking once instead of twice

Moving the mouse after you click the first time and before you click the second time

Moving the mouse while pressing the mouse button

Page 35: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

THE MY COMPUTER WINDOW

Window border surrounds the My Computer window

Title bar is at the top of the window and contains a small icon

Window title identifies the window

Page 36: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

THE MY COMPUTER WINDOW

System menu contains commands to carry out actions associated with My Computer

Menu bar is the horizontal bar below the title bar of a window and contains menu names

Standard Buttons toolbar allows you to use often used tasks more quickly

Page 37: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques
Page 38: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

THE MY COMPUTER WINDOW

Text label identifies the function of a button

Address bar allows you to launch an application, display a document, open another window, and search for information on the internet

Double up arrow indicates that the area is expanded

Double down arrow indicates the area is collapsed

Page 39: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

THE MY COMPUTER WINDOW

System Tasks area contains a title (System Tasks) and three tasks (View System Information, Add or Remove Programs, and Change a Setting)

Other Places area contains a title (Other Places) and links to four folders (My Network Places, My Documents, Shared Documents, and Control Panel)

Details area contains a title (Details) the window title (My Computer) and the folder type (System Folder)

Page 40: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

THE MY COMPUTER WINDOW Hyperlink is underlines text

Shared Documents folder contains documents and folders that are available (shared) to other computer users

Drive icons represents a hard disk drive, 3 ½ floppy drive , and a Compact Disc drive

Page 41: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

MINIMIZING A WINDOW

Minimize button – window no longer displays on the desktop and displays as a non recessed medium blue button on the taskbar

ToolTip Short on-screen note associated with the object to

which you are pointing

Point to the Minimize button on the title bar of the My Computer window

Page 42: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

Click theMinimize button

Page 43: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

Click theMy Computer

button in the taskbarbutton area

Page 44: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

MAXIMIZING AND RESTORING A WINDOW

Maximize button maximizes a window so the window fills the entire screen

Restore Down button – replaces the Maximize button on the title bar clicking returns the window to the size before maximizing

Point to the Maximize button on the title bar of the My Computer window

Page 45: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

Click theMaximize button

Page 46: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

Point to and Clickthe Restore Down

button on thetitle bar of the

My Computer window

Page 47: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques
Page 48: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

TO CLOSE A WINDOW

Close button closes the window and removes the taskbar button

Point to the Close button on the title bar of the My Computer window

Click the close button

Page 49: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

OPENING A WINDOW USING THE START MENU

Click the Start button on the taskbar and then point to the My Documents command on the Start menu

Click My Documents on the Start menu

My Document window is a central location for the storage and management of documents

Page 50: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

File and folder Tasks area contains three tasks:

Make a new folder

Publish this folder to the Web

Share this Folder

Other Places area contains links to four folders

Desktop

Shared Documents

My Computer

My Network

Details area is collapsed and only the title and double down arrows display

Page 51: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

MOVING A WINDOW BY DRAGGING

Dragging means point to an item, hold down the left mouse button, move item to desired location, and then release the mouse button

Point to the My Documents window title bar

Hold down the left mousebutton, move the mousedown so the window moves to the center of the desktop, and then release the left mouse button

Page 52: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

EXPANDING AN AREA

Point to the double down arrow button in the Details area

Click the double down arrow button

Page 53: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

SCROLLING IN A WINDOW

Scroll bar is a bar that displays when the contents of a pane or window are not completely visible

Up scroll arrow Down scroll arrow Scroll box Point to the up scroll arrow on the

vertical scroll bar

Page 54: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

Click the up scrollarrow two times

Click the up scrollarrow threemore times

Page 55: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

SCROLLING BY CLICKING THE SCROLL BAR

Point to the scroll bar below the scroll box

Click the scrollbar one time

Page 56: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

SCROLLING BYDRAGGING THE SCROLL BOX

With the mouse pointer pointing to the scroll box on the scroll bar, drag the scroll box up the scroll bar until the scroll box is about halfway up the scroll bar

Page 57: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

SIZING A WINDOW BY DRAGGING

Position the mouse pointer over the bottom border of the My Documents window until the mouse pointer changes to a two-headed arrow

Drag the bottom border downward until the entire Details area is visible in the My Documents window

Page 58: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

COLLAPSING AN AREA

Point to the double up arrow button in the details area

Click the double up arrow button

Page 59: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

RESIZING A WINDOW

Position the mouse pointer over the bottom border of the My Documents window border until the mouse pointer changes to a two-headed arrow

Drag the bottom border of the My Documents window up until the window is the same size as before, and then release the mouse button

Page 60: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

CLOSING A WINDOW

Point to the Close button on the right of the title bar in the My Documents window

Click the Close button

Page 61: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

DELETING A DESKTOP ICON BY RIGHT-DRAGGING

Right-drag means that you point to an item, hold down the right mouse button, move the item to the desired location, and then release the right mouse button

Recycle Bin is an area on the hard disk that contains all the items that you have deleted from the desktop and the hard disc

Point to the My Computer icon on the desktop

Page 62: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

Hold down the right mousebutton, drag the My Computer

icon over the Recycle BinIcon on the desktop, and

then release the right mouse button

Point to Move Hereon the shortcut

menu

Page 63: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

Click Move Here andthen point to the Yesbutton in the Confirm

Delete dialog box

Click theYes button

Page 64: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques
Page 65: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

DELETING A DESKTOP ICON BY RIGHT-DRAGGING

Move Here command is bold (dark) font identifies what would happen if you where to drag the My Computer icon with the left mouse button

Cancel command resets anything you have done during the operation

Page 66: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

THE KEYBOARD AND KEYBOARD SHORTCUTS

Keyboard Input device on which you manually type data

Keyboard Shortcut Accomplishing tasks through a keyboard that can also be

accomplished with a mouse

Page 67: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

LAUNCHING AN APPLICATION PROGRAM

Program a set of computer instructions that carries out a task on the computer

Application program is a program that allows you to accomplish a specific task

Word processing program is an application program that allows you to create written documents

Presentation graphics program is a program that allows you to create graphic presentations for display on a computer

Page 68: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

LAUNCHING AN APPLICATION PROGRAM

Web browser program is a program that allows you to search for and display Web pages

Default Web browser program displays in the pinned items list on the Start Menu

Web browser common browsers include Internet Explorer and MSN Explorer

Page 69: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

LAUNCHING AN APLPICATION USING THE START MENU

Click the Start button on the taskbar and then point to Internet on the pinned items list on the Start menu

Click Internet

Click the Close buttonin the Microsoft

Internet Explorerwindow

Page 70: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

THE INTERNET

Web site are web pages that you reference

MSN.com Web site is only one of millions of Web sites around the world. Is stored on a computer operated by Microsoft Corporation and can be accessed by a Web browser

Web page are pages located on a Web site

Home page is the first page you see when you access a Web site

Start page also referred to as the Home page

Page 71: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

USING WINDOWS HELP AND SUPPORT

Designed to assist you in using Windows XP or the various application programs

Brings together traditional Help features with online Help features on the Microsoft Web site

Page 72: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

LAUNCHING HELP AND SUPPORT

Click the Start button on the taskbar and then point to Help and Support on the Start menu

Click Help and Support and then click the Maximize button on the Help and Support Center title bar

Page 73: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

HELP AND SUPPORT CENTER

Navigation toolbar allows you to navigate through the Help topics and pages

Table of contents contains four areas Pick a Help topic area also has four category groups Ask for assistance area contains two tasks Remote assistance allows another individual at another

computer to connect and control your computer to help solve problems

Windows XP newsgroups allows you to obtain Help from product support experts or discuss your questions with XP users in a newsgroup

Page 74: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

HELP AND SUPPORT CENTER

Pick a task area (four tasks) Windows Update allows you to access and download a

catalog of items such as device drivers, security fixes, critical updates, and the latest Help files

Compatible hardware and software allows you to search for hardware and software that is compatible with Windows XP

System Restore allows you to store the current state of your computer and restore that state to your computer

Tools contain a collection of fifteen helpful tools to keep your computer running smoothly

Did you know? Area updated daily with helpful tips for using Windows XP

Page 75: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques
Page 76: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

BROWSING FOR HELP TOPICS IN THE TABLE OF CONTENTS

Point to Windows basics in the Pick a Help topic area

Click Windows basicsand then point to

Tips for using Help

Page 77: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

Click Tips for Using Helpand then point to Find

what you need in Help andSupport Center in the

topic pane

Click Find what you need inHelp and Support Center andthen read the Information inthe To find what you need

in Help and Support Centertopic in the topic pane

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Page 79: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

HELP AND SUPPORT CENTER

Search only Windows basics check box indicates that when searching for a Help topic using Search text box, only the topics in the Windows basics category will be searched

Plus sign indicates the category contains subcategories but are not displayed

Bullet indicates a category

Question mark indicates a Help topic without further subdivision

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Page 81: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

BOOKMARKING A HELP TOPIC

Bookmark or save the resulting Help topic for easy retrieval in the future

Available by clicking the Favorites button on the navigation toolbar

Click the Add to Favorites button on the Help and Support Center toolbar and then point to the OK button in the Help and Support Center dialog box

Page 82: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

Click theOK button

Page 83: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

USING THE HELP AND SUPPORT CENTER INDEX

Help and Support Center Index contains a list of index entries, each of which references one or more Help topics

Click the Index button on the navigation toolbar, type home networking in the Type in the keyword to find text box, and then point to overview in the list box

Page 84: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

Click overview in thelist box and then point to

the Display button

Click theDisplay button

Page 85: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques
Page 86: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

BOOKMARKING A HELP TOPIC

Click the Add to Favorites button on the Help and Support Center toolbar

Click the OK button in the Help and Support Center dialog box

Page 87: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

SEARCHING THE HELP AND SUPPORT CENTER

Click the Search text box, type virus in the Search text box, and then point to the Start searching button

Click the Start Searching buttonand then point to the Protecting

against viruses and Trojanhorses link in the Suggested

Topics list box

Page 88: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

Click Protecting against virusesand Trojan horses in the

Suggested Topics list box

Page 89: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

SEARCHING THE HELP AND SUPPORT CENTER

Suggested Topics Search matches the keyword you enter in the Search text box to the terms the author of the Help topic or page defines as keywords for that particular topic

Full-text Search provides matches that are often not as relevant as the results to the Suggested Topics search

Microsoft Knowledge Base is a source of technical support information and self-help tools for Microsoft products

Page 90: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

DISPLAYING A BOOKMARKED TOPIC

Click the Favorites button on the navigation toolbar and then click Find what you need in Help and Support Center in the Favorites area

Click the Displaybutton in the

Favorites area

Page 91: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

REMOVING A BOOKMARK

Point to the Remove button

Click theRemove button

Page 92: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

Click Home and smalloffice networking

overview in the favoriteslist and then click

the Remove button

Click the Close button on thetitle bar of the Help andSupport Center window

Page 93: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

LOGGING OFF AND TURNING OFF THE COMPUTER

Click the Start button on the taskbar and then point to Log Off on the Start menu

Click Log Off

Page 94: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

Point to the Log Off buttonin the Log Off Windows

dialog boxClick the Log Off

button

Point to the Turnoff computer link

on the Welcome screenClick

Turn off computer

Page 95: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

Point to the Turn Offbutton in the Turn offcomputer dialog box

Click theTurn Off button

Page 96: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

CHAPTER SUMMARY

Describe Microsoft Windows XP

Explain operating system, server, workstation, and user interface

Log on to the computer

Perform the basic mouse operations: point, click, right-click, double-click, drag, and right-drag

Identify the objects on the Microsoft Windows XP desktop

Page 97: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

CHAPTER SUMMARY

Display the Start menu

Identify the My Computer and My Documents windows

Add and remove a desktop icon

Open, minimize, maximize, restore, and close a Windows XP window

Move and size a window on the Windows XP desktop

Page 98: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

CHAPTER SUMMARY

Scroll in a window

Understand keyboard shortcut notation

Launch an application program

Use Windows XP Help and Support

Log off from the computer and turn off the computer

Page 99: Project 1 Fundamentals of Using Microsoft Windows XP Windows XP Service Pack 2 Edition Comprehensive Concepts and Techniques

Windows XP - Project 1 - HOMEWORK

Read and complete steps for Project 1

Learn It Online # 3: page 1.67

In the Lab # 1: page 1.73

In the Lab # 2: Part 1 and Part 3 only: pages 1.73 – 1.76

In the Lab # 3: pages 176 – 1.77

In the Lab # 4: pages 1.78 – 1.79