Project Closeout and Termination 14-01. Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall Chapter 14 Learning Objectives After completing

Chapter 14Project Closeout and

Termination

14-01

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall

Chapter 14 Learning ObjectivesAfter completing this chapter, students will be able to:Distinguish among the four main forms of

project management.Recognize the seven steps in formal project

closeout.Understand key reasons for early termination

of projects.Know the challenges and components of a

final project report.

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Project TerminationAll activities consistent with closing out the

project

Extinction

Addition

Integration

Starvation

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Elements of Project Closeout Management

Putting it All to Bed

Disbanding the Team

Finishing Handing Gaining Acceptance

for theProduct

Harvesting the Benefits

Reviewing How

The WorkProduct

Over the

It All Went

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Lessons Learned MeetingsCommon ErrorsMisidentifying systematic errorsMisinterpreting lessons based on eventsFailure to pass along conclusions

Meeting GuidelinesEstablish clear rules of behaviorDescribe objectively what occurredFix the problem, not the blame

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Closeout Paperwork

Documentation

Legal

Cost

Personnel

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Why are Closeouts Difficult?Project sign off can be a de-motivator

Constraints cause shortcuts on back-end

Low priority activities

Lessons learned analysis seen as

bookkeeping

Unique view of projects

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Early Warning Signs of Project Failure

Lack of viable commercial objectives

Lack of sufficient authority to make

decisions

New product developed for stable

market

Low priority assigned to the project by management

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Dynamic Factors to Monitor1. Static

2. Task-team

3. Sponsorship

4. Economics

5. Environment

6. User

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Early Termination Decision Rules

Costs exceed business benefits

Failure to meet strategic fit criteria

Deadlines continue to be missed

Technology evolves beyond the project’s

scope

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The Top 10 Signs of IT Project Failure10. Best practices and lessons learned are ignored 9. Project lacks people with appropriate skills 8. Sponsorship is lost 7. Users are resistant 6. Deadlines are unrealistic 5. Business needs change 4. Chosen technology changes 3. Project changes are poorly managed 2. Scope is ill-defined 1. Project managers don’t understand users’

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Project Termination Issues

Emotional Intellectual

ClientStaff ExternalInternal

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Project Termination Issues - Emotional

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Emotional

Staff ClientFear of no future work Change in attitude

Loss of interest in remaining tasks

Loss of interest in project

Loss of project-derived motivation

Change in personnel dealing with project

Loss of team identity Unavailability of key personnel

Selection of personnel to be reassigned

Diversion of effortCopyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall

Project Termination Issues – Intellectual

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Intellectual

Internal ExternalIdentification of remaining deliverables

Agreement with client on remaining deliverables

Certification needs Agreement with suppliers on outstanding commitments

Identification of outstanding commitments

Communicating closure

Control of changes to project Closing down facilities

Screening of partially completed tasks

Determination of requirements for audit trail data

Closure of work orders and work packages

Disposal of unused material



Claims & DisputesTwo types of claimsEx-gratia claimsDefault by the project company

Resolved byArbitration

BindingNon-binding

Standard litigation14-15


Protecting Against ClaimsoConsider claims as part of the project

plan

oVerify stakeholders know their risks

oKeep good records throughout the life

cycle

oKeep clear details of change orders

oArchive all correspondence 14-16


Final Report ElementsProject performance

Administrative performance

Organizational structure

Team performance

Project management techniques

Benefits to the organization and customer

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Summary1. Distinguish among the four main forms

of project management.2. Recognize the seven steps in formal

project closeout.3. Understand key reasons for early

termination of projects.4. Know the challenges and components of

a final project report.

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Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 14-19

Documents

Project Closeout and Termination 14-01. Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall Chapter 14 Learning Objectives After completing