Project Details - South West - fifo...2017/12/12 · Project Details Prepared for: Client South West FIFO Project Reference Group C/- Rilla Beresford Manager Busselton Family Centre

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Project Details

Prepared for:

Client

South West FIFO Project Reference Group

C/- Rilla Beresford

Manager

Busselton Family Centre

Contact Details [email protected]

Phone 08 97523550 or 0407980269

Prepared by: Consultant Creating Communities Australia Pty Ltd

Project Team

Allan Tranter, Director

Andrew Watt, Senior Consultant

Address 100 Jersey Street, Jolimont WA 6014

Phone 08 9284 0910

Fax 08 9284 0912

Email [email protected]

Copyright

The work is copyrighted. The Copyright Act 1968 permits fair dealing for study, research, news reporting, criticism or review. Selected passages, tables or

diagrams may be reproduced for such purposes, provided acknowledgment of the source is included. Permission of any more extensive reproduction must

be obtained from Creating Communities Australia on (08) 9284 0910.

Disclaimer

The professional analysis and advice in this report has been prepared by Creating Communities Australia for the exclusive use of the client for

the purposes specified in it. This report is supplied in good faith and reflects the knowledge, expertise and experience of the consultants involved. The

report must not be published, quoted or disseminated to any other party without Creating Communities’ prior written consent. Creating Communities

Australia accepts no responsibility whatsoever for any loss occasioned by any person acting or refraining from action as a result of reliance on the report,

other than the addressee. In conducting the analysis in this report Creating Communities Australia has endeavoured to use what it considers is the best

information available at the date of publication, including information supplied by the addressee. Unless stated otherwise, Creating Communities Australia

does not warrant the accuracy of any forecast or prediction in the report. Although Creating Communities Australia exercises reasonable care when making

forecasts or predictions, factors in the process, such as future market behaviour, are inherently uncertain and cannot be forecast or predicted reliably.

Creating Communities Australia shall not be liable in respect of any claim arising out of the failure of a client investment to perform to the advantage of the

client or to the advantage of the client to the degree suggested or assumed in any advice or forecast given by Creating Communities Australia.

mailto:[email protected]


Contents

1. Introduction ............................................................................................................................................. 5

2. Symposium Process ............................................................................................................................... 6

3. Overview of Findings .............................................................................................................................. 7

3.1. Attendees details .................................................................................................................................................. 7

3.2. Key Observations .................................................................................................................................................. 7

3.3. Symposium Participant Perceptions ..................................................................................................................... 7

3.4. Service Mapping and Gapping .............................................................................................................................. 8

3.5. Taking Action ........................................................................................................................................................ 8

3.6. Session Feedback ................................................................................................................................................ 9

4. Recommendations ................................................................................................................................ 10

5. Detailed Findings .................................................................................................................................. 12

5.1. Presentations ...................................................................................................................................................... 12

5.2. Outcomes Sought from the session: Group Activity ............................................................................................ 12

5.3. Key Perceptions 1: Group Activity....................................................................................................................... 13

5.4. Key Perceptions 2: Interactive Keypad Technology Ratings ............................................................................... 13

5.4.1. Demographic Data of Participants ...................................................................................................................... 14

5.4.2. Impacts/issues of FIFO/DIDO in the local community ......................................................................................... 15

5.4.3. Benefits of FIFO/DIDO in the local community.................................................................................................... 25

5.5. FIFO/DIDO Family Panel: Truth Testing Part 1 and 2 ......................................................................................... 34

5.6. Service Mapping and Gapping ............................................................................................................................ 35

5.7. Taking Action ...................................................................................................................................................... 36

5.8. Session Feedback .............................................................................................................................................. 42

5.8.1. Written feedback ................................................................................................................................................. 42

5.8.2. Interactive Keepad Feedback Session ................................................................................................................ 44

6. Appendices ............................................................................................................................................ 48

6.1. Appendix A – Symposium Agenda ...................................................................................................................... 48

6.2. Appendix B – Participants List ............................................................................................................................ 50

6.3. Appendix C – ‘Dispelling the Myths’ Presentation: Andrew Watt ........................................................................ 53


6.4. Appendix D – ‘Setting the Scene’ Presentation: Allan Tranter, Director, Creating Communities Australia ......... 55

6.5. Appendix E – ‘Whole Person, Whole Community’ Presentation: Dr Jennifer Bowers ......................................... 57

6.6. Appendix F – Identifying the support needs of FIFO/DIDO families affected by mental health issues living in lower South West communities: Anthea Parkhurst ........................................................................................................... 62

6.7. Appendix G - Socioeconomic impacts of Long Distance Commuting (LDC) on resident or source communities – Presentation: Professor Fiona Haslem McKenzie and Dr Aileen Hoath ............................................................................ 66

6.8. Appendix H - Youth Voice Survey Outcomes – Presentation: Caroline Beamond and Rance Driscroll .............. 69

6.9. Appendix I – Impacts and Benefits Analysis worksheet ...................................................................................... 73

6.10. Appendix J – Service and Mapping gaps worksheet ........................................................................................... 74

6.11. Appendix K – Service and Mapping gaps detailed information ........................................................................... 75

6.12. Appendix L Taking Action – Worksheet .............................................................................................................. 80

6.13. Appendix M Taking Action – Detailed information.............................................................................................. 81

6.14. Appendix N - Symposium Feedback Sheet ....................................................................................................... 91

6.15. Appendix O - Symposium Written Feedback Data ............................................................................................. 92

6.16. Appendix P - Symposium Invitation .................................................................................................................. 96

6.17. Appendix Q - Symposium Press Release ......................................................................................................... 97

6.18. Appendix R – Interactive Keepad data graphs – Demographics ......................................................................... 98

6.19. Appendix S – Interactive Keepad data graphs – Impacts and Opportunities of FIFO/DIDO in the Community 100

6.20. Appendix T – Interactive Keepad data graphs – Benefits of FIFO/DIDO in the Community ............................. 102


1. Introduction

A Project Reference Group comprising representatives from Rio Tinto, South West Fly in Fly Out (FIFO)/ Drive in Drive

Out (DIDO) Support Group, Lamp Inc., Busselton Family Centre, South West Development Commission and the City of

Busselton/Dunsborough was recently formed to foster a greater understanding amongst local stakeholders and

community members of the implications of FIFO/DIDO workforce models on local source communities.

This group recognised the trend of an increasing number of residents from the South West region undertaking FIFO or

DIDO work (also referred to as Long Distance Commuting – LDC). The Project Reference Group was keen to engage

community members and service providers in gaining a better understanding the evolving community context and to

explore what current and potential future services and strategies could be employed to respond to these changes.

A symposium was held on 31 October 2012 in Busselton, which promoted this discussion, examined key issues,

identified gaps in current service provision and identified the challenges that the FIFO/DIDO lifestyle raises for service

providers, FIFO/DIDO employees and their families when accessing these services.

The symposium provided the foundation for further development of strategies that will harness the opportunities to better

service the needs and aspirations of FIFO workers, their families and their local communities.

This report focuses on information provided at the symposium via a number of expert presentations, as well as

participants feedback received during the engagement process during the workshops. Key findings and

recommendations are made to help inform the future planning and work of the Project Reference Group.


2. Symposium Process

The Symposium was held on Wednesday 31 October 2012 at Bayview Geographe Resort, Busselton between 8:30am

and 5:00pm. RSVPs were received from 120 participants with 86 people actually attending. Some participants were not

able to stay for all sessions.

The Project Reference Group identified a number of key outcomes sought from the symposium. These being to provide

an enhanced understanding of:

Community service providers and agencies of FIFO/DIDO specific issues.

Issues encountered by FIFO/DIDO families.

The current service capacity of agencies to support FIFO/DIDO families and the resources required to

adequately support FIFO families.

The process for the South West FIFO/DIDO Symposium1 was designed by the Project Reference Group with advice

provided by Creating Communities Australia (CCA).

The symposium consisted of a series of presentations, panel discussions (with FIFO/DIDO employees and family

members); individual feedback activities (using interactive "Keepad” technology) and interactive group activities.

Attendees included local government staff and councillors, government and non-government organisations, resource

sector employees and community service providers, (in particular, counselling, mental health, childcare, family support,

youth support, disabilities and drug and alcohol-related service personnel from the lower South West communities such

as Busselton, Dunsborough, Margaret River, Augusta, Manjimup, Donnybrook, Bridgetown, and Nannup).

1 A Symposium, defined by the Oxford Dictionary online is a conference or meeting to discuss a particular subject.

Reference: http://oxforddictionaries.com/definition/english/symposium


3. Overview of Findings

During the symposium there were a number a group and individual activities that asked participants to define what they

perceived to be the biggest impacts, issues and benefits of FIFO/DIDO in the local community and then, using “Keepad

technology”, rated what they believed the level of significance to be.

Participants were also asked to identify key services and gaps in provision and provide session feedback.

An overview of findings from the consultation process is indicated below. Full details are provided in Section 4.

3.1. Attendees details

Majority of participants (76%) were female.

Majority of participants (91%) were between the ages of 35 and 69 years.

Majority of participants (90%) live in the South West, with nearly half (47%) living in Busselton.

Majority of participants (75%) have never worked in FIFO or DIDO jobs.

Nearly half (47%) work in the Community Services area.

Just under half (48%) said their organisation did not have any specific services aimed at catering for FIFO/DIDO

workers and/or their families.

3.2. Key Observations The following observations were made by Creating Communities staff, when facilitating the symposium sessions:

There are a number of identified challenges in living a FIFO/DIDO lifestyle, as well as a number of benefits,

which lead to be people choosing this type of work.

There is recognition by stakeholders that the needs and aspirations of FIFO/DIDO workers and their families

require greater consideration, due to the increase in the prevalence of long distance commuting from South

West towns.

There is a keenness for stakeholders and agencies to learn more about FIFO/DIDO and to collaborate to better

meet their needs.

There is limited, but growing research into the service needs of FIFO/DIDO workers and their families within the

region.

There are only limited services available that are adapted to cater for FIFO/DIDO workers and their families in

the region.

Stakeholders and service agencies need to better promote their services to FIFO/DIDO workers and their

families as there appears to be little awareness of the existing services that FIFO/DIDO families can access.

There is the opportunity for greater cross sectoral collaboration and planning towards addressing FIFO/DIDO in

South West communities.

There is a need for a cohesive approach to advocating for the needs of FIFO/DIDO workers and families in


3.3. Symposium Participant Perceptions

Impacts/issues of FIFO/DIDO in the local community

There was very little difference in the ratings across the cohorts for each perceived impact/issue of FIFO/DIDO

in the local community.

Parenting - support was overall rated as very highly significant and was the highest-rated issue/impact.

Relationship Management/Family Management Structures was overall rated as highly significant.

Community services workers rated a majority of the impacts/issues as highly significant.

Those who were 50 years or older rated a majority of the impacts/issues as highly significant.

There was very little difference in the ratings between organisations that provided support to FIFO workers

and/or their families and those that did not.


Benefits of FIFO/DIDO in the local community

There was very little difference in the ratings across the cohorts for each perceived benefit of FIFO/DIDO in the

local community

Greater personal financial stability/employment from FIFO/DIDO was overall rated as highly beneficial, and was

the highest-rated benefit.

Those who were between the ages of 18 and 49 years rated the majority of benefits as being highly beneficial.

Organisations that provided support to FIFO workers and/or their families rated the majority of benefits as being

highly beneficial.

3.4. Service Mapping and Gapping

Common themes that came through regarding current services provided by agencies to support to FIFO/DIDO

workers and their families include:

o Programs for children and young people including school/school holiday programs

o Facilities for families and children with disabilities

o Counselling and social work for men, women and families

o Community networks and environments

Common themes that came through regarding service gaps were:

o Lack of funding

o Services for FIFO families

o Financial planning and assistance

3.5. Taking Action

Common proposed initiatives by agencies to provide support to FIFO/DIDO workers and their families include:

Information for FIFO/DIDO families on services.

Develop programs for FIFO/DIDO workers and their families including meal nights for FIFO/DIDO mothers, and

networking events.

Develop networks with the mining industry.

Activities and workshops for men.

Reduce agency overlaps – link organisations.

Provide parenting programs.

Crèche and childcare facilities.

Youth Centre / Drop-in space

Women’s programs.

Note: Taking into consideration that funding to implement key actions at a community level is limited and often requires

volunteers - agencies are encouraged to use their resources to make progress in implementing the above actions.

Common issues that the agencies perceive the new initiatives will address include:

Parenting support.

Mental and physical health and wellbeing.

Education and awareness of services.

Funding for FIFO/DIDO services.

Youth – education and activities.

How to make the FIFO/DIDO lifestyle work for families with young children.

Lack of support networks for FIFO/DIDO families.

Making more support available (and known) to FIFO/DIDO families.

Reducing the stigma in community and the workplace of FIFO.


3.6. Session Feedback

Written Feedback

Participants described the best part of the Symposium as being:

o The FIFO Panel – dispelling the myths

o Networking

o DVD presentation of perceptions of FIFO/DIDO and its effects on their family

o Listening to the stories/personal experiences

o Dedicated statistics and reliable research

o ‘Turning Point’ Interactive questions/instant feedback

o Facilitation

The majority mentioned that there was nothing they didn’t like about the symposium. However, some expressed

there was not enough time to work on an issue/action plan and prepare, often cited as it being due to too many

presentations.

The key themes on what needs to happen to ensure positive action on issues and opportunities that were

identified were:

o Follow-up, including meetings, data/note collation and distribution, reporting back, published report

o Networking/Collaboration including continuing networking and collaborative partnerships between

mining companies/families/services/shires.

o Having a representative body to facilitate action and feedback to mining companies and government.

o More funding made available for program development.

Other common comments included:

o Expression of enjoyment / thankyou

o Desire for outcomes to be achieved and focus continued

o Repeat the symposium down the track, to look at programs/progress

Interactive Keepad Feedback

88% of participants believed that the Symposium did an excellent (36%) or good job (52%) at addressing

needs, services.


shortfall gaps. 24% believed the symposium did a fair job, with only 2% believing it did a poor job.


identifying benefits and opportunities. 31% believed the symposium did a fair job, with only 2% believing it did a

poor job.

69% of participants believed that the Symposium did an excellent (24%) or good job (45%) at dispelling myths.

31% believed the symposium did a fair job, with only 2% believing it did a poor job.


proactive action planning. 53% believed the symposium did a fair job, with only 8% believing it did a poor job.

19% of participants believed that the Symposium did an excellent (0%) or good job (19%) at addressing more

flexible working arrangements. 48% believed the symposium did a fair job, with 36% believing it did a poor job.

9% of participants believed that the Symposium did an excellent (2%) or good job (7%) at addressing how to

improve transport to the airport. 27% believed the symposium did a fair job, with 66% believing it did a poor job.

33% of participants believed that the Symposium did an excellent (2%) or good job (31%) at more activities for

workers in source communities. 55% believed the symposium did a fair job, with 14% believing it did a poor job.


4. Recommendations

The Symposium was extremely enlightening and has provided the organisers with vital information. The day’s sessions threw light on the support structures that are needed for families and individuals involved in this form of employment, and the response required by existing, funded organisations, given the changing context. In outlining the potential future steps to address the needs and aspirations of FIFO/DIDO workers and their families in South West communities, the following recommendations have been made:

RECOMMENDATION 1: All Symposium participants and local stakeholders to be provided with the Symposium

Report, and the key findings and recommendations to be discussed at a follow-up network meeting.

The report should be presented as part of a subsequent discussion forum that fosters an increased network of

stakeholders and service providers. This forum should seek commitment from stakeholders and agencies to follow

through on the committed actions they listed at the Symposium.

RECOMMENDATION 2: The groups involved in organising the Symposium to develop a more formal relationship

to foster a coordinated approach to meet the needs and aspirations of FIFO/DIDO workers and their families in


This relationship could be in the form of a network that is connected by a Memoranda of Understanding between the

different groups.

Simple terms of reference to be developed in relation to FIFO/DIDO network group, with the role of the network to

include:

1. Becoming a regional advocacy body for the reality of working in long-distance commuting employment.

2. Developing strategies for influencing service delivery organisations that should be providing relevant assistance

to FIFO/DIDO workers and their families.

3. Developing co-ordinated mechanisms for those providing services to FIFO/DIDO workers and their families.

4. Seeking commitment to develop an integrated FIFO/DIDO Community Development Plan that includes

strategies identified in the Symposium as well as other researched best practice examples.

To implement this network, funding should be sought from resource companies, local government and relevant

government agencies to support the operations of the group.

RECOMMENDATION 3: Establish mechanisms that provide for the improved coordination of the communication

and promotion of community services to FIFO/DIDO workers and their families.

Currently there is an evident gulf between the services provided by agencies and the awareness of these services by

FIFO/DIDO workers and their families. There is the opportunity to establish a range of useful resources that will not only

assist FIFO/DIDO workers and their families, but also other members of South West communities.

A website/portal and register that lists all available services in the South West could be a starting point.

Information could be provided to employers and FIFO Workers and their families by utilising these networks, as well as

the networks of existing groups such as the South West FIFO/DIDO Support Group.

RECOMMENDATION 4: Agencies and organisations to further review their services and modify them to better

meet the lifestyle and circumstances of FIFO/DIDO workers and their families.

Participants at the workshop recognised some large gaps in services, and need to be encouraged to fulfil their

commitment to follow through on the actions they listed at the Symposium. Strategies/actions should also be sought from

those who didn’t attend the planning section of the Symposium.


RECOMMENDATION 5: State and Federal Governments to appropriately recognise the essential role that

FIFO/DIDO workforces play in the regional, state and national economies and thereby support key actions to

effectively support FIFO/DIDO source communities.

Western Australian Government via the Royalties for Regions program and the Australian Government via its regional

funding programs, should partner with local stakeholders and community organisation to provide financial resourcing to

support the implementation of recommended actions from this report, such as:

Providing operational support for a FIFO/DIDO network group to support local FIFO/DIDO workers and their

families

Improving service provision, cohesion and responsiveness to the needs of FIFO/DIDO families.

Improving longitudinal research and reporting in relation to a range of issues such as community perceptions

and understanding of FIFO/DIDO, effective community integration strategies, personal physical and mental

health, relationship management and maximising the benefits and opportunities of FIFO/DIDO for communities.

RECOMMENDATION 6: Resource Companies and their representative bodies to invest in their FIFO/DIDO

workforces and families to improve attraction and retention of workers, improve work safety and minimise

impacts and optimise opportunities for source and host communities.

Resource companies are to be encouraged to work collaboratively (e.g. via representative organisations such as the

Chamber of Minerals and Energy) to develop workforce strategies that will improve rates of attraction and retention,

improve work safety, minimise impacts and optimise opportunities for source and host communities. This includes:

Supporting the development of more localised research in source communities to investigate:

o The impacts and benefits of FIFO/DIDO on the employees, their families and regional source

communities

o The most effective strategies to enhance the attraction and retention of regional FIFO employees

Developing a Resource Sector - Source Community Strategy that takes a cohesive approach to supporting

FIFO/DIDO communities. This strategy could consider for example:

o The role of regional source communities

o Potential support for FIFO / DIDO employees and their families (particularly in their home life)

o Identifying strategic source community partnerships based on company and employee priorities

o Priority/target areas for community investment (linking company priorities to employee and source

community priorities)

Supporting pilot projects to test the effectiveness of strategies in improving the attraction and retention of

workers, improving work safety, minimising impacts and optimising opportunities for source and host

communities.

Developing induction courses for workers and their families into FIFO/DIDO lifestyle and how to effectively

manage challenges that may occur

Investing in the support of source community networks that provide services to the resource workers and their

families.


5. Detailed Findings

This section describes the results from each aspect of the South West FIFO/DIDO Symposium.

Note; Full copies of data, presentations and materials used in the symposium are provide in the Appendices.

The symposium agenda is provided in Appendix A.

The participants list is provided in Appendix B.

The Symposium invitation is provided in Appendix P

The Symposium press release is provided in Appendix Q

5.1. Presentations

Presentations included:

‘Dispelling the Myths’. Presented by Andrew Watt from Creating Communities Australia on common

perceptions versus the realities of FIFO/DIDO. A copy is provided in Appendix C.

‘Setting the Scene’. Presented by Allan Tranter, Founding Director of Creating Communities Australia, on the

social context of FIFO/DIDO and the implications for source communities and service agencies. A copy is

provided in Appendix D.

‘Whole Person, Whole Community’. Presented by Dr Jennifer Bowers, CEO Australasian Centre for Rural and

Remote Mental Health, on an enterprising approach to mental health and wellbeing for rural and remote

Australians. A copy is provided in Appendix E.

‘Identifying the support needs of FIFO/DIDO families affected by mental health issues living in lower South West

communities.’ Presented by Anthea Parkhurst, who has a Bachelor of Social Work from Monash University. A

copy is provided in Appendix F.

‘Socioeconomic impacts of Long Distance Commuting (LDC) on resident or source communities’. Presented by

Professor Fiona Haslam McKenzie from the Graduate School of Business, Curtin University. A copy is provided

in Appendix G.

‘FIFO/DIDO Youth Video’. Presented to portray the perceptions of local youth about FIFO/DIDO in the South

West.

‘Youth Voice Survey Outcomes’. The key findings of a local youth survey presented by Caroline Beamond and

Rance Driscall from Southern Rip. A copy is provided in Appendix H.

5.2. Outcomes Sought from the session: Group Activity

A group session was held at the beginning and each group was asked to reach a consensus on the top three outcomes

they sought from the symposium. They were asked to nominate a group member to place sticky notes on a board and

these were sorted and grouped according to commonality of theme/type. The notes were evaluated at the end of the day

and this data can be found in section 5.8 - Session Feedback.

The main outcomes that participants sought were to:

Improve the understanding of needs, services and impacts on others.

Improve the understanding of shortfall and gaps in services.

Identify benefits and opportunities.

Dispel myths.

Undertake proactive action planning (including identifying funding sources).

Other highly-specific requests included:

More flexible working arrangements.

How to improve transport to the airport.

More activities for workers in source communities.


5.3. Key Perceptions 1: Group Activity

In another group session, each group was provided with a worksheet that asked them to discuss and list:

1. The most common impacts/issues of FIFO/DIDO for the local community.

2. The most significant benefits of FIFO/DIDO for the local community.

Each group decided on the top two (2) for each and shared their findings. These were listed and reviewed, with some

being listed by more than one group.

The most common impacts/issues of FIFO/DIDO for the local community listed were:

o Family stress/increased family dysfunction

o Relationship management/family management structures

o Parenting – support

o Drug and alcohol use

o Isolation

o Community infrastructure

o Availability of housing

o Children’s aspirations

o Decreasing social and community connection & community division

o Financially overcommitted families

o Lack of volunteers/ability to contribute to the community

o Stress on existing/limited resources

The most significant benefits of FIFO/DIDO for the local community listed were:

o Economic – stronger local economies

o Increased contribution to local community infrastructure

o Development of local support strategies

o Greater diversity of people in communities

o Quality time with families

o Greater personal financial stability/employment

o Keeps families in towns

o Work/life separation and balance

o Choice and flexibility of employment

o Consciously creating communities and support

o Community growth and prosperity

A copy of the worksheet is in Appendix I.

5.4. Key Perceptions 2: Interactive Keypad Technology Ratings

A session was held asking participants to rate what they believed to be the level of significance of the identified

impacts/issues and benefits from the previous group session.

Interactive Keepad technology, called Turning Point, was used to efficiently generate data. This method was well

received, given it provided instant reporting of results and enabled participants to share their views anonymously.

Participants who were on the FIFO Panel or presenters didn’t complete this section.

Results from this session are included below.


5.4.1. Demographic Data of Participants

All individual graphed data is provided in Appendix R.

1. Gender

Key Findings:

Majority of participants (76%) were female.

2. Age

Key Findings:

Majority of participants (91%) were between the ages of 35 and 69 years.

Just over half (54%) were between the ages of 35 and 49 years.

Just over one-third (37%) were between the ages of 50 and 69 years.

A small proportion (7%) was between the ages of 18 and 34 years.

Only 1% of participants was 70 years or over.

3. Residential Location

Key Findings:

Majority of participants (90%) live in the South West, with nearly half (47%) living in Busselton.

The remaining 10% live in Perth.

4. Experience in FIFO/DIDO Work

Key Findings:

Majority of participants (75%) have never worked in FIFO or DIDO jobs.

Note: Panel members who work in FIFO or were part of the committee did not respond to this question.

5. Sector Representation

Key Findings:

Nearly half (47%) work in the Community Services area.

Nearly one-fifth (18%) work in the Health sector, with other sectors having less than 10% each.

6. Services Provided for FIFO/DIDO Workers and Their Families

Key Findings:

Just under half (48%) said their organisation did not have any specific services aimed at catering for FIFO/DIDO

workers and/or their families.

Just over one-third of participants (34%) said their organisation had specific services aimed at catering for

FIFO/DIDO workers and/or their families, while nearly half (48%) indicated that their organisation did not have

any specific services aimed at catering for FIFO/DIDO workers and/or their families.

The remaining 18% noted that this question was not applicable to their organisation.


5.4.2. Impacts/issues of FIFO/DIDO in the local community Participants were given a scale to rate the significance of impacts and opportunities of FIFO/DIDO that were identified by

groups in an earlier session.

The rating scale used was:

Rating 1 2 3 4 5

Level of Impact Very High

Impact

High

Impact

Moderate

Impact

Low

Impact

Very Low

Impact

Level of Opportunities Very High

Opportunity

High

Opportunity

Moderate

Opportunity

Low

Opportunity

Very Low

Opportunity

The summary of participants mean ratings is provided in Table 1 below.

Detailed ratings for each impact or opportunity, according to the demographic cohorts, are provided later in this section.

All individual graphed data is provided in Appendix S.

Impacts Mean Summary Rating

Parenting - support 1.7 Very High

Relationship Management/Family Management structures 1.9 Very High

Isolation 2.1 High

Financially overcommitted families 2.2 High

Availability of Housing 2.2 High

Family Stress/Increased Family Dysfunction 2.2 High

Drug and Alcohol Use 2.3 High

Community Infrastructure 2.4 High

Stress on existing / limited resources 2.6 Moderate

Decreasing social and community connection & community division 2.6 Moderate

Lack of volunteers/ability to contribute to the community 2.6 Moderate

Children’s aspirations 2.9 Moderate

Table 1: Participants mean ratings on impacts/issues of FIFO/DIDO in the local community (Highest to Lowest)

Figure 1: Participants mean ratings on impacts/issues of FIFO/DIDO in the local community

2.9

2.6

2.6

2.6

2.4

2.3

2.2

2.2

2.2

2.1

1.9

1.7

1 2 3 4 5

Children’s aspirations

Lack of Volunteers/Ability to contribute to the community

Decreasing social and community connection & community division

Stress on existing / limited resources

Community Infrastructure

Drug and Alcohol Use

Family Stress/Increased Family Dysfunction

Availability of Housing

Financially overcommitted families

Isolation

Relationship Management/Family Management-Structures

Parenting - Support

Very High High Moderate Low None


5.4.2.1 Impact 1: Family Stress/Increased Family Dysfunction:

Feedback from participants showed that:

73% rated family stress/increased family dysfunction having a high or very high level of impact (17% - very high

and 56% - high)

28% rated a moderate impact and only 6% rated a low impact (6% - low impact; and 0% very low impact)

Cohort Summary Table Mean

Total 2.2

18-49 2.2

50+ 2.2

Busselton 2.1

Other Location 2.3

Worked FIFO 2.2

Not worked FIFO 2.2

Community Services 2.1

Other Sector 2.4

FIFO Services 2.1

No FIFO Services 2.1

Table 2: Mean ratings for the level of significance of Family Stress/Increased Family Dysfunction

There was very little difference in the ratings across the cohorts. However, the data revealed that:

Family Stress/Increased Family Dysfunction was rated as highly significant overall as an impact of FIFO/DIDO

(mean rating: 2.2) (Table 1,Figure 1)

Busselton residents rated it higher (mean rating: 2.1) than those living in other locations (mean rating: 2.3)

(Table 2)

Those who work in Community Services rated it higher (mean rating 2.1) than those working in other sectors

(mean rating: 2.4) (Table 2)

There was no difference in rating from different age brackets, whether or not they had ever worked as

FIFO/DIDO or if they provide services to FIFO/DIDO workers and/or their families. (Table 2)

5.4.2.2 Impact 2: Relationship Management/Family Management-Structures


87% rated relationship management/family management-structures having a high or very high level of impact

(24% - very high and 63% - high)




Total 1.9

18-49 2.0

50+ 1.8

Busselton 2.0

Other Location 1.9

Worked FIFO 1.8

Not worked FIFO 1.9


Other Sector 2.0

FIFO Services 1.8


Table 3: Mean ratings for the level of significance of Relationship management/Family management structures

There was very little difference in the ratings across the cohorts. However the data revealed that:

Relationship Management/Family Management Structures was rated as highly significant overall as an impact

of FIFO/DIDO (mean rating: 1.9) (Table 1,Figure 1)

Those who were 50 years or older rated it higher (mean rating: 1.8) than those who were between the ages of

18 and 49 years (mean rating: 2.0) (Table 3)

Those living in other locations rated it higher (mean rating: 1.9) than Busselton residents (mean rating: 2.0)

(Table 3)

Those who have worked FIFO/DIDO rated it higher (mean rating 1.8) than those who have not (mean rating:

1.9) (Table 3)

Community service workers rated it higher (mean rating: 1.9) than those working in other sectors (mean rating:

2.0). (Table 3)

Organisations who are providing services for FIFO/DIDO workers and/or their families rated it higher (mean

rating 1.8) than those not providing services (mean rating: 1.9) (Table 3)

5.4.2.3 Impact 3: Parenting – Support


90% rated parenting - support having a high or very high level of impact (46% - very high and 44% - high)



Total 1.7

18-49 1.8

50+ 1.6

Busselton 1.8

Other Location 1.7

Worked FIFO 1.8

Not worked FIFO 1.7


Other Sector 1.8

FIFO Services 1.8


Table 4: Mean ratings for the level of significance of Parenting - Support



Parenting - support was rated as highly significant overall as an impact of FIFO/DIDO (mean rating: 1.7). It is

also interesting to note that this was the highest rated issue/impact. (Table 1,Figure 1)

Those who were 50 years or older rated it higher (mean rating: 1.6) than those between the ages of 18 and 49

years (mean rating: 1.8) (Table 4)


(Table 4)

Those who have not worked FIFO/DIDO rated it higher (mean rating 1.7) than those who have (mean rating:

1.8) (Table 4)


1.8). (Table 4)

Organisations who are not providing services for FIFO/DIDO workers and/or their families rated it higher (mean

rating 1.5) than those who are providing services (mean rating: 1.8) (Table 4)

5.4.2.4 Impact 4: Drug and Alcohol use


60% rated drug and alcohol use having a high or very high level of impact (18% - very high and 42% - high)



Total 2.3

18-49 2.5

50+ 2.2

Busselton 2.1

Other Location 2.5

Worked FIFO 2.4

Not worked FIFO 2.3


Other Sector 2.4

FIFO Services 2.1


Table 5: Mean ratings for the level of significance of Drug and Alcohol use


Drug and Alcohol use was rated as highly significant overall as an impact of FIFO/DIDO (mean rating: 2.3).

(Table 1,Figure 1)

Those who were 50 years or older rated it higher (mean rating: 2.2) than those who were between the ages of

18 and 49 years (mean rating: 2.5) (Table 5)


(Table 5)


2.4) (Table 5)


2.4). (Table 5)


rating 2.1) than those who are not (mean rating: 2.4) (Table 5)


5.4.2.5 Impact 5: Isolation


73% rated isolation having a high or very high level of impact (24% - very high and 49% - high)



Total 2.1

18-49 2.2

50+ 1.9

Busselton 1.9

Other Location 2.2

Worked FIFO 2.2

Not worked FIFO 2.1


Other Sector 2.2

FIFO Services 2.1


Table 6: Mean ratings for the level of significance of isolation


Isolation was rated overall as a highly significant impact of FIFO/DIDO (mean rating: 2.1). (Table 1,Figure 1)

Those who were 50 years or older rated it higher (mean rating: 1.9) than those who were between 18 and 49



(Table 6)


2.2) (Table 6)


2.2). (Table 6)


rating 1.9) than those who are not providing services (mean rating: 2.1) (Table 6)

5.4.2.6 Impact 6: Community Infrastructure


62% rated community infrastructure having a high or very high level of impact (14% - very high and 48% -

high)




Total 2.4

18-49 2.5

50+ 2.2

Busselton 2.4

Other Location 2.4

Worked FIFO 2.6

Not worked FIFO 2.3


Other Sector 2.5

FIFO Services 2.5


Table 7: Mean ratings for the level of significance of Community Infrastructure


Community Infrastructure was rated as highly significant overall as an impact of FIFO/DIDO (mean rating: 2.4).

(Table 1,Figure 1)



There was no difference between those living in Busselton or other locations (Table 7)


2.6) (Table 7)


2.5). (Table 7)



5.4.2.7 Impact 7: Availability of Housing


72% rated availability of housing having a high or very high level of impact (28% - very high and 44% - high)



Total 2.2

18-49 2.3

50+ 2.0

Busselton 2.0

Other Location 2.4

Worked FIFO 2.1

Not worked FIFO 2.2


Other Sector 2.4

FIFO Services 2.3


Table 8: Mean ratings for the level of significance of Availability of Housing

There was very little difference in ratings across the cohorts. However, the data revealed that:

Availability of housing was rated highly significant overall (mean rating: 2.2). (Table 1,Figure 1)





(Table 8)

Those who have worked FIFO/DIDO rated it higher (mean rating: 2.1) than those who have not (mean rating:

2.2) (Table 8)


2.4). (Table 8)



5.4.2.8 Impact 8: Children’s aspirations


37% rated children’s aspirations having a high or very high level of impact (12% - very high and 25% - high)

30% rated a moderate impact and 36% rated a low impact (33% - low impact; and 3% very low impact)


Total 2.9

18-49 3.0

50+ 2.7

Busselton 2.7

Other Location 3.1

Worked FIFO 3.1

Not worked FIFO 2.8


Other Sector 3.1

FIFO Services 2.7


Table 9: Mean ratings for the level of significance of Children’s aspirations


Children’s aspirations was rated moderately overall as an impact of FIFO/DIDO (mean rating: 2.9). (Table

1,Figure 1)




(Table 9)

Those who have not worked FIFO/DIDO rated it higher (mean rating: 2.8) than those who have (mean rating:

3.1) (Table 9)


3.1). (Table 9)



5.4.2.9 Impact 9: Decreasing social and community connection and community

division


51% rated decreasing social and community connection and community division having a high or very high level

of impact (11% - very high and 40% - high)




Total 2.6

18-49 2.5

50+ 2.5

Busselton 2.6

Other Location 2.5

Worked FIFO 2.9

Not worked FIFO 2.4


Other Sector 2.4

FIFO Services 2.7


Table 10: Mean ratings for the level of significance of Decreasing social and community connection and community division


Decreasing social and community connection and community division was rated as moderately significant

overall as an impact of FIFO/DIDO (mean rating: 2.6). (Table 1,Figure 1)

There was no difference between age (mean rating: 2.5) (Table 10)


(Table 10)


2.9) (Table 10)

Those working in sectors other than Community Services rated it higher (mean rating: 2.4) than those working

in the Community Services sector (mean rating: 2.7). (Table 10)


rating 2.6) than those who are (mean rating: 2.7) (Table 10)

5.4.2.10 Impact 10: Financially overcommitted families


73% rated financially overcommitted families having a high or very high level of impact (24% - very high and

49% - high)



Total 2.2

18-49 2.3

50+ 1.9

Busselton 2.0

Other Location 2.3

Worked FIFO 2.1

Not worked FIFO 2.2


Other Sector 2.3

FIFO Services 2.0


Table 11: Mean ratings for the level of significance of financially overcommitted families



Financially overcommitted families was rated as highly significant overall as an impact of FIFO/DIDO (mean

rating: 2.2). (Table 1,Figure 1)

Those who were 50 years or older rated it higher (mean rating: 1.9) than those between 18 and 49 years



(Table 11)

Those who have worked FIFO/DIDO rated it higher (mean rating: 2.1) than those who have not (mean rating:

2.2) (Table 11)

Those working in the Community Services sector rated it higher (mean rating: 2.0) than those working in other

sectors (mean rating: 2.3). (Table 11)



5.4.2.11 Impact 11: Lack of Volunteers/Ability to contribute to the community


50% rated lack of volunteers/ability to contribute to the community having a high or very high level of impact

(11% - very high and 39% - high)



Total 2.6

18-49 2.7

50+ 2.7

Busselton 2.7

Other Location 2.6

Worked FIFO 2.8

Not worked FIFO 2.6


Other Sector 2.7

FIFO Services 2.5


Table 12: Mean ratings for the level of significance of Lack of volunteers/ability to contribute to the community


Lack of volunteers/ability to contribute to the community was overall rated moderately significant (mean rating:

2.6). (Table 1,Figure 1)

There was no difference in rating with age (mean rating: 2.3) (Table 12)


(Table 12)


2.8) (Table 12)





5.4.2.12 Impact 12: Stress on existing/limited resources


57% rated stress on existing/limited resources having a high or very high level of impact (16% - very high and

41% - high)




Total 2.6

18-49 2.6

50+ 2.4

Busselton 2.4

Other Location 2.7

Worked FIFO 2.6

Not worked FIFO 2.5


Other Sector 2.8

FIFO Services 2.4


Table 13: Mean ratings for the level of significance of Stress on existing/limited resources


Stress on existing/limited resources was rated as moderately significant overall as an impact of FIFO/DIDO

(mean rating: 2.6). (Table 1,Figure 1)




(Table 13)


2.6) (Table 13)






5.4.3. Benefits of FIFO/DIDO in the local community

Below is a summary of how participants rated each benefit of FIFO/DIDO in the local community. The benefits had been

identified in an earlier session.

All individual graphed data is provided in Appendix T.

Benefits Mean Rating

1. Greater personal financial stability/employment 2.0 High

2. Economic – Stronger local economies 2.1 High

3. Keeps families in towns 2.3 High

4. Quality time with families 2.5 High

5. Community growth and prosperity 2.6 Moderate

6. Choice and flexibility on employment 2.8 Moderate

7. Work/Life separation and balance 2.9 Moderate

8. Consciously creates communities and support 2.9 Moderate

9. Local community Infrastructure - contribution 3.0 Moderate

10. Greater diversity of people in communities 3.2 Moderate

11. Development of local support strategies 3.3 Moderate

Table 14: Participants mean ratings on benefits of FIFO/DIDO in the local community (Highest to Lowest)

Figure 2: Participants mean ratings on benefits of FIFO/DIDO in the local community

5.4.3.1 Benefit 1: Economic – Stronger local economies


65% rated economic – stronger local economies having a high or very high level of benefit (25% - very high

and 40% - high)

34% rated a moderate benefit and only 1% rated a low benefit (0% - low benefit; and 1% very low benefit)

3.3

3.2

3.0

2.9

2.9

2.8

2.6

2.5

2.3

2.1

2.0

1 2 3 4 5

Development of local support strategies

Greater diversity of people in communities

Local community Infrastructure - contribution

Consciously creates communities and support

Work/Life separation and balance

Choice and flexibility on employment

Community growth and prosperity

Quality time with families

Keeps families in towns

Economic – Stronger local economies

Greater personal financial stability/employment

Very High High Moderate Low None



Total 2.1

18-49 2.1

50+ 2.3

Busselton 2.3

Other Location 1.9

Worked FIFO 2.4

Not worked FIFO 2.0


Other Sector 2.1

FIFO Services 2.1


Table 15: Mean ratings for the level of benefit from FIFO/DIDO on Economic – Strong local economies


Stronger local economies from FIFO/DIDO were rated highly as a benefit of FIFO/DIDO (mean rating: 2.1).

(Table 14,Figure 2)

Those who were between the ages of 18 and 49 years rated it higher (mean rating: 2.1) than those who were

50 years or older (mean rating: 2.3) (Table 15)

Those living in other locations rated it higher (mean rating:1.9) than Busselton residents (mean rating: 2.3)

(Table 15)


2.4) (Table 15)

There was no difference in rating for those in Community Services or other sectors (mean rating: 2.1). (Table 15)

There was no difference in rating for those who provide or do not provide services for FIFO workers and/or their

families (mean rating: 2.1) (Table 15)

5.4.3.2 Benefit 2: Local community infrastructure – contribution


36% rated local community infrastructure - contribution having a high or very high level of benefit (3% - very

high and 33% - benefit)

39% rated a moderate benefit and 35% rated a low benefit (30% - low benefit; and 5% very low benefit)


Total 3.0

18-49 3.0

50+ 3.0

Busselton 3.0

Other Location 3.0

Worked FIFO 3.0

Not worked FIFO 3.0


Other Sector 3.1

FIFO Services 3.0


Table 16: Mean ratings for the level of benefit from FIFO/DIDO on Local community infrastructure - contribution



Community infrastructure - contribution from FIFO/DIDO was rated moderately as a benefit of FIFO/DIDO

(mean rating: 3.0). (Table 14, Figure 2)

There was no difference in rating based on age (mean rating: 3.0) (Table 16)

There was no difference in rating based on location (mean rating: 3.0) (Table 16)

There was no difference in rating based on whether participants had worked as a FIFO/DIDO or not (mean

rating: 3.0) (Table 16)

Those who worked in Community Services rated it higher (mean rating: 2.9) than those in other sectors (mean

rating: 3.1). (Table 16)

There was no difference in rating for those who do or do not provide services for FIFO workers and/or their

families (mean rating: 3.0) (Table 16)

5.4.3.3 Benefit 3: Development of local support strategies


21% rated development of local support strategies having a high or very high level of benefit (2% - very high

and 19% - high)

35% rated a moderate benefit and 45% rated a low benefit (37% - low benefit, and 8% very low benefit)


Total 3.3

18-49 3.3

50+ 3.3

Busselton 3.3

Other Location 3.3

Worked FIFO 3.5

Not worked FIFO 3.2


Other Sector 3.3

FIFO Services 3.2


Table 17: Mean ratings for the level of benefit from FIFO/DIDO on Development of local support strategies


Development of local support strategies from FIFO/DIDO was rated was rated moderately as a benefit of

FIFO/DIDO (mean rating: 3.3). (Table 14, Figure 2)

Just over one-third of the participants (35%) rated the level of benefit from FIFO/DIDO on development of local

support strategies as moderately beneficial (Table 17)

There was no difference in rating based on age (mean rating: 3.3) (Table 17)


Those who have not worked as FIFO/DIDO before rated it higher (mean rating: 3.2) than those who have (mean


There was no difference in rating based on whether they worked in Community Services or other sectors (mean

rating: 3.3). (Table 17)

Those who provide services for FIFO/DIDO workers and/or their families rated it higher (mean rating: 3.2) than

those do not (mean rating: 3.4) (Table 17)


5.4.3.4 Benefit 4: Great diversity of people in communities


28% rated great diversity of people in communities having a high or very high level of benefit (3% - very high

and 25% - high)

40% rated a moderate benefit and 37% rated a low benefit (26% - low benefit, and 11% very low benfit)


Total 3.2

18-49 3.2

50+ 3.1

Busselton 3.2

Other Location 3.2

Worked FIFO 3.1

Not worked FIFO 3.2


Other Sector 3.1

FIFO Services 2.9


Table 18: Mean ratings for the level of benefit from FIFO/DIDO on Great diversity of people in communities


Great diversity of people in communities from FIFO/DIDO was rated moderately as a benefit of FIFO/DIDO


Those who were 50 years or older rated it higher (mean rating 3.1) than those who were 18 and 49 years (mean



Those who have worked as FIFO/DIDO before rated it higher (mean rating: 3.1) than those who have not (mean


Those who work in other sectors rated it higher (mean rating: 3.1) than those in the Community Services sector

(mean rating: 3.2). (Table 18)



5.4.3.5 Benefit 5: Quality time with families


47% rated quality time with families having a high or very high level of benefit (13% - very high and 34% - high)

40% rated a moderate benefit and 13% rated a low benefit (12% - low benefit and 1% very low benefit)



Total 2.5

18-49 2.4

50+ 2.8

Busselton 2.6

Other Location 2.5

Worked FIFO 2.5

Not worked FIFO 2.5


Other Sector 2.5

FIFO Services 2.5


Table 19: Mean ratings for the level of benefit from FIFO/DIDO on Quality time with families


Quality time with families from FIFO/DIDO was rated highly as a benefit of FIFO/DIDO (mean rating: 2.5).

(Table 14, Figure 2)

Those who were between the ages of 18 and 49 years rated it higher (mean rating 2.4) than those who were 50

years or older (mean rating: 2.8) (Table 19)

Those who live in other locations rated it higher (mean rating: 2.5) than Busselton residents (mean rating: 2.6)

(Table 19)

There was no difference in rating between those who worked FIFO/DIDO or not (mean rating: 2.5) (Table 19)

There was no difference in rating between those who worked in different sectors (mean rating: 2.5). (Table 19)



5.4.3.6 Benefit 6: Greater personal financial stability/employment


73% rated greater personal financial stability/employment having a high or very high level of benefit (34% -

very high and 39% - high)

23% rated a moderate benefit and only 4% rated a low benefit (4% - low benefit and 0% very low benefit)


Total 2.0

18-49 1.9

50+ 2.2

Busselton 2.0

Other Location 1.9

Worked FIFO 1.9

Not worked FIFO 2.0


Other Sector 1.8

FIFO Services 2.1


Table 20: Mean ratings for the level of benefit from FIFO/DIDO on Greater personal financial stability/employment



Greater personal financial stability/employment from FIFO/DIDO was rated highly as a benefit of FIFO/DIDO


Those who were between the ages of 18 and 49 years rated it higher (mean rating 1.9) than those who were 50


Those who live in other locations rated it higher (mean rating: 1.9) than those living in Busselton (mean rating:

2.0) (Table 20)

Those who have worked FIFO/DIDO before rated it higher (mean rating: 1.9) than those who have not (mean


Those who work in other sectors rated it higher (mean rating: 1.8) than those working in Community Services


Those who do not provide services for FIFO/DIDO workers and/or their families rated it higher (mean rating:

1.7) than those who do (mean rating: 2.1) (Table 20)

5.4.3.7 Benefit 7: Keeps families in towns


69% rated keeps families in towns having a high or very high level of benefit (14% - very high and 55% - high)

24% rated a moderate benefit and only 7% rated a low benefit (4% - low benefit and 3% very low benefit)


Total 2.3

18-49 2.3

50+ 2.2

Busselton 2.1

Other Location 2.4

Worked FIFO 2.2

Not worked FIFO 2.3


Other Sector 2.2

FIFO Services 2.3


Table 21: Mean ratings for the level of benefit from FIFO/DIDO on Keeps families in towns


Keeping families in towns from FIFO/DIDO was rated highly as a benefit of FIFO/DIDO (mean rating: 2.3).

(Table 14, Figure 2)

Those who were 50 years or older rated it higher (mean rating 2.2) than those who between the ages of 18 and

49 years (mean rating: 2.3) (Table 21)

Busselton residents rated it higher (mean rating: 2.1) than those living in other locations(mean rating: 2.4) (Table

21)





There was no difference in rating between those who provide services to FIFO/DIDO workers and/or their

families or not (mean rating: 2.3) (Table 21)

5.4.3.8 Benefit 8: Work/Life separation and balance


37% rated work/life separation and balance having a high or very high level of benefit (4% - very high and 33% -

high)




Total 2.9

18-49 2.8

50+ 3.0

Busselton 3.0

Other Location 2.8

Worked FIFO 2.9

Not worked FIFO 2.9


Other Sector 2.7

FIFO Services 3.0


Table 22: Mean ratings for the level of benefit from FIFO/DIDO on Work/Life separation and balance


Work/life separation and balance from FIFO/DIDO was rated highly as a benefit of FIFO/DIDO (mean rating:

2.9). (Table 14, Figure 2)

Those who were between the ages of 18 and 49 years rated it higher (mean rating 2.8) than those who aged 50


Those who live in other locations rated it higher (mean rating: 2.8) than Busselton residents (mean rating: 3.0)

(Table 22)

There was no difference in rating between those who have or have not worked FIFO/DIDO before (mean




Those who do not provide services to for FIFO/DIDO workers rated it higher (mean rating: 2.9) than those who

do (mean rating: 3.0) (Table 22)

5.4.3.9 Benefit 9: Choice and flexibility on employment


46% rated choice and flexibility on employment having a high or very high level of benefit (11% - very high and

35% - high)



Total 2.8

18-49 2.8

50+ 2.8

Busselton 2.8

Other Location 2.8

Worked FIFO 2.5

Not worked FIFO 2.9


Other Sector 2.9

FIFO Services 2.7


Table 23: Mean ratings for the level of benefit from FIFO/DIDO on Choice and flexibility on employment



Choice and flexibility on employment from FIFO/DIDO was rated was rated highly as a benefit of FIFO/DIDO


There was no difference in rating between age (mean rating: 2.8) (Table 23)




Those who work in Community Services rated it higher (mean rating: 2.7) than those working in other sectors


Those who do provide services to for FIFO/DIDO workers rated it higher (mean rating: 2.7) than those who do

not (mean rating: 3.0) (Table 23)

5.4.3.10 Benefit 10: Consciously creates communities and support


37% rated consciously creates communities and support having a high or very high level of benefit (9% - very

high and 28% - high)



Total 2.9

18-49 2.8

50+ 3.0

Busselton 2.8

Other Location 2.9

Worked FIFO 3.3

Not worked FIFO 2.7


Other Sector 2.8

FIFO Services 2.7


Table 24: Mean ratings for the level of benefit from FIFO/DIDO on consciously creates communities and support


Consciously creating communities and support from FIFO/DIDO was rated moderately as a benefit of

FIFO/DIDO (mean rating: 2.9). (Table 14, Figure 2)

Those who were between the ages of 18 and 49 years rated it higher (mean rating: 2.8) than those who were

50 years or older (mean rating: 3.0) (Table 24)


(Table 24)

Those who have not worked FIFO/DIDO before rated it higher (mean rating: 2.7) than those who have (mean




Those who provide services to for FIFO/DIDO workers rated it higher (mean rating: 2.7) than those who do not



5.4.3.11 Benefit 11: Community growth and prosperity


58% rated community growth and prosperity having a high or very high level of benefit (10% - very high and

48% - high)



Total 2.6

18-49 2.6

50+ 2.7

Busselton 2.6

Other Location 2.7

Worked FIFO 2.5

Not worked FIFO 2.7


Other Sector 2.3

FIFO Services 2.6


Table 25: Mean ratings for the level of benefit from FIFO/DIDO on consciously creates community’s and support

There was relatively little difference in the ratings across the cohorts. However, the data revealed that:

Creating growth and prosperity from FIFO/DIDO was rated moderately as a benefit of FIFO/DIDO (mean rating:

2.6). (Table 14, Figure 2)

There was a very small difference between the ratings of the different age groups (Table 25)

Busselton residents rated it marginally higher (mean rating: 2.6) than those living in other locations (mean


Those who have not worked FIFO/DIDO before rated it marginally higher (mean rating: 2.5) than those who

have (mean rating: 2.7) (Table 25)



Those who provide services to for FIFO/DIDO workers rated it marginally higher (mean rating: 2.6) than those

who do not (mean rating: 2.8) (Table 25)


5.5. FIFO/DIDO Family Panel: Truth Testing Part 1 and 2

Members of the local FIFO/DIDO panel responded to the participants’ perceptions feedback and questions. The panel

also reflected on the key services currently available and any gaps identified and provided feedback from their own

experience.

Members of the local FIFO/DIDO panel consisted of:

Kristiana Italiano o FIFO 2 years prior to children o Partner 8 years FIFO o 2 year old child o Coordinator of the South West FIFO Support Group

Andrea Nielson o Partner Long Term DIDO/FIFO 25 years o Teenage children

Deb Cant

o Long term FIFO

o Child with disabilities

Jane Croft o Residential 10 year o Partner Currently FIFO o Partner Geologist o 3 children

Liz Davies o Liz is FIFO o Heavy Duty Fitter o Mother of 2 children o Has experienced residential workforce

Stretch Hahn o New to FIFO o Previous Defence Force employee o Supervisor

Travis Cruden o Short term FIFO o Remote work place o Operator

Mick Parkhurst o Long Term DIDO FIFO 20 + years o Has experienced employment with several companies o Heavy Duty Fitter underground o 4 children

Jay Nielson o Grew up with DIDO/ FIFO family o Would consider FIFO Work when eligible o Post School Training options difficult in South West

Amy Gornall o Partner 6 years FIFO o 2 year old child

There was no data collected from this session.


5.6. Service Mapping and Gapping

Participants were asked to sit in their sector groupings to discuss the services that they provided and to note any

identified gaps in current provision of services.

These were noted on an A3 response sheet, a copy of which is provided in appendix J.

Each group was also asked to identify opportunities for enhancing services to the local community.

Below is a summary of the common themes that were reported. (A detailed list is provided in appendix K.)

Sector: Families and children:

Services Service Gaps

Youth engagement and support; including events

Mothers & parent programs

Facilities for children with disabilities (i.e.: Autism)

School programs (including school holiday programs)

Networking services; including networking for

FIFO/DIDO families

Suitable and safe facilities for children and young

people

Lack of funding for services

Services that mentioned simular services gaps are encouraged to collaborate:

Networking services; Busselton Family Centre and School Chaplin (Dunsborough Primary)

Suitable and safe facilities; Playgroup WA and Shire Youth Services and Support

Sector: Counselling, Men’s and Women’s Services:


Counselling for men, women and families

Workshops

Counselling services for FIFO/DIDO

Wellness programs

Lack of funding for services

Lack of time to provide services

Limited opening hours


Lack of funding; White Dove Counselling, JSW Community Services and Training, BSN Men’s Shed and Mates

Men’s Support Group

Lack of time to provide services & Limited opening hours; South West Women’s Health, South West Community

Drug Service, Waratah Support Centre, Mates Men’s Support Group and BSN Men’s Shed.

Sector: Health/ Mental Health:


Counselling and social work

Providing information

Early intervention programs

Support for families and children with disabilities

Unsustainable waitlists

Lack of access to community infrastructure

Reluctance for clients to seek assistance


Unsustainable waitlists; HDWA and Child Matter

Lack of access to community infrastructure; Child Matter and CAMP Room 226 – Youth Service

Sector: Church Service Organisations:


Community environments (shop and garden)

Children’s programs – toddler and baby jam

Financial assistance / counselling

Programs for youth


Financial assistance/counselling; Uniting Outreach Busselton and The Match Factory (Busselton and Nannup)

Programs for youth; Uniting Outreach Busselton and The Match Factory (Busselton and Nannup)


Sector: Government (including Local):


No Direct service to FIFO/DIDO

Community networks / services

Children and youth

Health – medical and fitness

Financial planning

More infrastructure needed

Expansion amenities to cater for FIFO (airport and

transport)

Stream school concerts via Skype for families


Financial planning; Government and all non government services

More infrastructure needed; Government and all non government services

Expansion amenities to cater for FIFO; Government and all non government services

5.7. Taking Action

Each specific organisation was provided with a large worksheet and asked to identify three key initiatives or changes

they would make which would respond to the identified needs, opportunities or gaps in services. (A copy of the

worksheet is provided in appendix L.)

A number of new and innovative initiatives were identified. Below is a summary of them and the impact/benefit each

address from each organisation. (A detailed list is provided in appendix M.)

Sector: Families and Children

Organisation/Group Proposed Initiative Impact/ Benefit Addresses

Child Matters 1. Group sessions for pre-school children and mothers

Improve parenting emotional support.

Early identification of mental health problems

2. Group session for parents – focus on Dads

(see above)


1. Instigate networking with NGO/ Services in Busselton

Coordination - time service provision

2. Disperse information to community

Additional provision and support to individual/ family/ services

3. Hold more community family events. Offer parenting courses and crèche

Funding/staffing

JSW Community Services

1. Proactive services/ training with increased allocation and funding

Increased service delivery to affected people/family/community

Targets people who have the intention of becoming FIFO/DIDO

2. Scheduled into days - Information session for miners and mining families

Increased employability

Access to direct information

Support and longevity in FIFO/DIDO employment

3. Calendar Training for FIFO services i.e. partners - Life skills training, job search skills, intervention/ destructive thinking disorder, WHS

Proactive service provision & family support

Providing resilience/ knowledge to maintain FIFO/DIDO lifestyle

Uniting Outreach Busselton – The Match Factory Community Shops

1. To continue to develop all existing programs, to maintain the flexibility and develop new initiatives as the need is perceived.

Youth care – School Chaplains

1. Gathering of FIFO/DIDO families within the school

Sharing, getting to know each other support, and creating friendships.

2. Support of individuals i.e. children & parents Listening ear, sharing, support, building relationships, problem



solving and someone to talk to.

Nurture Works – BUZ

1. BUZ Parent Program

2. Network with FIFO/DIDO Groups and Companies (to share about our programs for children & families)

More support available ( & known) to FIFO/DIDO families.

3. BUZ “Date Nights” Program (Kids movie night with BUZ theme

Offer BUZ – themed programs for kids on a “date-night” so parents can have some time alone to connect on off-roster week(s).

Playgroup WA – South West Office

1. Intergenerational Playgroups in the area Support for FIFO/DIDO families with under 5’s connecting communities, seniors & families

2. Form Encourage FIFO/DIDO Playgroup sessions Hold FIFO play days for under 5’s in the area

Sharing, support - connect those who have family working away opportunities to meet others promote services in the community.

3. Information FIFO Flyer (Articles in local paper) - Tips for FIFO/DIDO families

How to make the FIFO lifestyle work for Families with young children. Regular tips/ideas to support

Investing In Our Youth

1. SW Mental Health Directory (Health & Well Being)

Access to service information

2. Further Roll out of Linking Education & Families (LEAF) program

School-based program targeting families with children aged 0–4 years link to social support and family support services. (Google for more info)

3. Greater inter-agency collaboration IOY currently facilitating network meetings between health, education and community delegates in Bunbury

NGALA 1.Regular visits to South West to provide profit, parent education and support for those working with families & families themselves

Parents and workers would be supported and provided with the education and resources to build capacity and reduce parenting stressors, as per their context.

2.Provide specific parenting/relationship strategies Education in the South West for FIFO/DIDO if required

FIFO/DIDO specific education

Strategies that support families

Resources that are specific to FIFO/DIDO needs

South West Development Commission

1. Support the development of the community infrastructure & services which benefit the entire community but have the flexibility to tailor services.

Lack of appropriate childcare to access health services etc.

Opportunities for “lateral” development of commercial/Govt models.

2. Respond to evolving & specific industry/community demands (e.g. FIFO/DIDO, nursing, Police, night-flyers)

As above

3. Link agencies to establish more “localised” options, reduce agency overlap

Disconnect between agencies

Manjimup Family Centre

1. FIFO/DIDO social and support group Families. Break isolation from peer support networks, are referred to services and generally build resilience

2. Mutual self-help & support Reduce isolation, share time & resources, form babysitting/coaching exchange



3. FIFO/DIDO Expo and Symposium Raise awareness off services, motivate to seek solutions, normalise family component

First Third, Uniting Church

1. Provide a workshop venue that includes child care

Allow other organisations and service providers to run parenting workshops, relationship workshops, etc. without having to worry about who will look after the children of participants – greater attendance potential.

2. Mentoring in schools Chaplains have identified a need for mentorship (as distinct from volunteers in classrooms) to spend meaningful time with students, one-on-one

3. Affordable occasional day care Allow FIFO families the flexibility to access Day care only when needed at an affordable price

Mystery Table 1.Skill up service providers to address FIFO specific issues

Address issues

Dissuade mates rate for long term locals

Understanding that LDC workers are part of the community

2.Incorporate FIFO/DIDO information into Shire directions normalise this as FIFO/DIDO is part of the community

Reduce stigma

Moralise approach

3.Coordination of targeted service delivery i.e. family activities = outreach services in region

Economies of scale

On stop shop

Sharing of info

Sector: Counselling, Men’s and Women’s Services

Organisation Proposed Initiative Impact/ Benefit Addressed

Waratah Support Centre

1. To work with companies and FIFO families in the South West to promote Waratah and the types of services available there

Education, early intervention and prevention with regards to sexual assault and domestic violence.

School education

Access to FIFO support groups and mining companies to provide information to them

2. To extend opening hours of the counselling services at lease on day/ week to begin with to accommodate FIFO families (and others)

Changeable work routines/ rosters associated with FIFO

Lack of support networks

3. To provide crèche facilities for families (including FIFO) who lack support in childcare

Lack of support network that often exist for FIFO families

South West Counselling

1.Provide evening appointments/ groups/ workshops

Accessible by FIFO workers and families

2. On-site crèche facilities Support parents/ care givers to attend counselling, groups and workshops

3. Men’s specific groups & programs (including domestic violence and holistic programs)

Working with an extend family to address issues

South West Community Drug Service Team

1.Offer an education program(as part of a package) to current & potential FIFO workers – on site, in the community, to management

Early intervention increased awareness. -Recognition of indicators of A OD use / abuse


Organisation Proposed Initiative Impact/ Benefit Addressed

2.Contribute to an induction & ongoing support booklet

Awareness, information, skills

3.Provide Life skills, Mental health support in intensive group programs so FIFO workers can participate fully in time at home or immediately following crisis e.g. redundancy

4.Participate in ongoing dialogue in the community

Inspire Action 1. Wellness Workshops Offer support offer strategies to families about the FIFO life style. Work in collaboration with other professionals

2. Self care talks, morning teas, talking to mums

Offer support interaction of others see what needs are not being met

3. Going into the mines speaking and offering workshops to the men.

Address concerns of the workers

Give the workers on opportunity & talk about their feelings before it impacts on their lives

Provide strategies, point them in the right direction

South West Women’s Health

1.Workshops for FIFO families Address – Communication Parenting coping skills

Build resilience – Program already drawn up and have done 3 already

2.Speed date morning (one for Bunbury one for Busselton)

Get services providers together in one place and then invite families in.

Contact families via Facebook groups. Families will know what’s available in their local area

3. Women’s programmes ongoing, education & physical activity.

Health, well-being, holistic approach, self-esteem, confidence physical fitness.

White Dove Counselling Services

1. Developing Networking relationships with FIFO services

Greater take up of service

2. Develop Network with mining companies

Broader scope of services to reach more possible clientele

3.Make contact with agencies/service requiring Counselling for FIFO/DIDO in Busselton

Take up of service in Busselton

Busselton Men’s Shed

1.Getting info on Men’s shed to FIFO/DIDO workers

Fastest growing men’s movement in Australia. Now 857 sheds across Metro/Rural & remote communities. Men have a place to go to be around other men & have a chat, make things, volunteer, learn about health & wellbeing

2.construction of new facility in Busselton for Men’s Shed, on land in LIA near community garden

Purpose built facility able to cater for greater number of men and open more days per week

3.Programs designed to meet the need of men in the community, including FIFO’s Mentoring young men

Able to be flexible in opening hours

Sector: Health/ Mental Health


Organisation Proposed Initiative Impact/ Benefit Addresses

Australasian Centre for Rural and Remote Mental Health

1.Implementing integrated, sustainable, proactive, preventative, early intervention mental health programs

Community capacity building

2 Strategies into local communities and companies

Improved awareness information and pathways to support & care

Reduce stigma in community & the workplace

Health (Ideas) 1.Mens services available on the plane and can be taken away is on back of flight magazine

2.Transport – need a way for kids to get around

3.Occassional baby/ childcare services (could be parent run)

4.Incorporate mental health & personal development into tool box meeting & training days

5.Video DVD where Daddy/Mummy works

Give children an idea where Dad/Mum works not flying around in a plane

6. Welcome packs to what is available in the community 3 times/year

7. Parenting hubs – need more one in each community

One Life Suicide Prevention

1.Consultation with key stakeholders/ With community With employers

Developing a need analysis identify capacity respect and acknowledge input partnerships

2.Design strategies at home base Education, consecutiveness, increase access to care services increase knowledge of community flexibility to access

3.Activities/Strategies at work place Training, education , connectiveness, access to resources, onsite counselling services

Lamp Inc / Room 226 (Youth)

1.Advocating for youth to Shire for community youth space

Wellbeing, place of ownership, social skills development, reduce boredom and anti-social behaviour partnering in the community

2.Fitting out a mobile youth space outreach information station

Homeless & couch surfing youth

Reaching youth in remote & rural areas

Making connections with other organisations

Early intervention & education re: FIFO

SWMHS 1.To offer some form of support to FISO families To reduce fall out of mental illness and maintain family structures

2.Information re: support services

Point of contact for advice on where to find help


Sector: Government


DEEWR 1. Promote employment services to FIFO/DIDO org’s

Utilize free services of: Job Services Australia (JSA) Disability employment services (DES) For employer: source employees (various skills) For exiting FIFO workers: support if finding other employment options

WA Police

1. Data capture of FDV involving FIFO Families

Identifies stressors on FIFO relationships

2.Family induction to be endorsed by employers pro-active contact by employer to FIFO stay at home partners on regular basis

Families in crisis are more likely to engage if they are approached and offered a support service or network ‘Prevention Better than Cure

Department of Sport & Recreation

1.Support SSA’s & clubs & recreation organisation groups to investigate and address impacts of LDC on sport & rec & community (State-wide)

Community connectedness Social cohesion Health wellbeing Mental health Volunteer capacity building

Sector: Local Government


Department for Communities

1.Occasional Care approach existing sources for places

Respite care for at home partners as discussed

2.Raise awareness of Parenting/Family programs/Workshops

Parents of FIFO families can be on the same page re: management of children/behaviour

Long distance parenting skills improved.

City of Busselton

1.Flight information

Less waiting time for families

2.Youth centre Greater usage of existing facilities

Provide mentoring/supervision

3.(GLC) fitness centre accessing database social media for direct marketing for external programs

Greater ability to run and proliferate external programs by directly marketing to FIFO workers

Shire of Nannup

1.Make contact with SW FIFO support network to promote existing networks

Social benefit

2.Talk to Café to put in undercover playground for Mum’s to meet & have coffee & social functions

Social isolation

3.Youth centre drop in space opened on casual basis for teenagers

Social/education

Shire of Manjimup

1.Relocaiton & Redevelopment of Airport – interim measure Bus Transport link to Busselton Airport

Direct FIFO flights from Manjimup & Broader region

Manjimup identified as a FIFO residential area.

2.Affordable housing – planning and development strategies to support

Supporting & encourage investment in affordable housing & new population growth

3.Social/Community Service Gap analysis – to address all shortfalls – strategic plan completed

Assist in lobbying for additional resources from relevant govts agencies

Strategic planning

4.Sport & rec infrastructure gap analysis

NANNUP & Margaret River Shires

1.A meal night for FIFO mothers to either cook or have meals cooked for them a place to Network


2. Car pooling for FIFO online network

5.8. Session Feedback

Using the Keepad Interactive Technology participants were asked to answer a number of questions to provide feedback

on the Symposium.

Written feedback was also provided and is summarised below.

A copy of the feedback form is provided in Appendix N.

5.8.1. Written feedback

A summary of the key themes from each question that were asked is provided below. Detailed data is provided in

Appendix O.

1. Please describe what you liked best about the symposium?

Key Elements of Symposium

o FIFO Panel – dispelling the myths (17 respondents)

o DVD presentation of perceptions of FIFO/DIDO and its effects on their family (8 respondents)

o Listening to the stories/personal experiences (6 respondents)

o Dedicated statistics and reliable research (5 respondents)

o ‘Turning point’ inter-active questions/ instant feedback (4 respondents)

o Fiona’s statistics and research and presentation (4 respondents)

o Speakers presentations and their relevant content (3 respondents)

o Allan’s introduction (2 respondents)

Networking

o Networking (13 respondents )

o Bringing together FIFO/ DIDO families and support services (2 respondents)

Facilitation

o Pace and facilitation (4 respondents)

Perspective / Approach

o Showed two sides of the story (2 respondents)

Summary: The opportunities for networking and FIFO panel were the most popular elements of the symposium.

Participants were happy to have a chance to meet a diverse range of individuals representing both the service industry

and FIFO workers. They enjoyed the opportunity to hear the stories of FIFO workers and ask questions.

2. Please describe what you didn’t like about the symposium or describe how the symposium could have

been improved

Nothing (11 respondents)

Time Management

o Not enough time to work on a issues / action plans and prepare / too many presentations (4

respondents)

o More time to interact with participants/ network (2 respondents)

Lack of representation/ voice of resource companies


Presentations

o An introduction of each participant (role and what they wanted to get out of it) (2 respondents)

Content

3. What needs to happen to ensure positive action is taken to address the issues and opportunities

identified in the symposium

Follow up

o Follow- up meeting/ reporting back (14 respondents)

o Data/ note collation and distribution (4 respondents)

o Regroup in 6 -12 months time to see how much has been achieved (3 respondents)

o Publish report (3 respondents)

Leadership

o A representative body to facilitate action and feedback to mining companies/ government (3

respondents)

Networking /Collaboration

o Continued networking/ collaboration (7 respondents)

o Collaborative partnership between mining companies/ families/ services/ shires (3 respondents)

Action/ Outcomes

o The clarification and meeting of ‘real outcomes’ (5 respondents)

Services

o More funding made available/ found for program development (3 respondents)

o Updated knowledge/ directory of services (2 respondents)

Communication

o Ongoing communication between FIFO members and community agencies (2 respondents)

4. Please provide any other comments about the symposium

Expression of enjoyment/ thankyou (18 respondents)

No comment (11 respondents)

Desire for outcomes to be achieved and focus continued (4 respondents)

Repeat the symposium down the track, to look at programs/progress (2 respondents)


5.8.2. Interactive Keepad Feedback Session

Below is a summary of the Interactive Keepad Feedback Session.

Note: Due to rounding of numbers, some graphs may total slightly more than 100%

Figure 3: How well did the symposium address: Understanding needs, services and impacts on others

Key Findings:


needs, services and impacts on others. 12% believed the symposium did a fair job, with no-one believing it did

a poor job.

Figure 4: How well did the symposium address: Understand Shortfall Gaps

Key Findings:


shortfall gaps. 24% believed the symposium did a fair job, with only 2% believing it did a poor job.

36%

52%

12%

0%0%

10%

20%

30%

40%

50%

60%

Excellent Good Fair Poor

Rating

How well did the Symposium address: Understanding needs, services and impacts on others


Figure 5: How well did the symposium address: Identify benefits and opportunities

Key Findings:


identifying benefits and opportunities. 31% believed the symposium did a fair job, with only 2% believing it did a

poor job.

Figure 6: How well did the symposium address: Dispel myths

Key Findings:

69% of participants believed that the Symposium did an excellent (24%) or good job (45%) at dispelling myths.

31% believed the symposium did a fair job, with only 2% believing it did a poor job.

21%

46%

31%

2%

0%

10%

20%

30%

40%

50%


Rating

How well did the Symposium address: Identify benefits and opportunities

24%

45%

31%

2%

0%

10%

20%

30%

40%

50%


Rating

How well did the Symposium address: Dispel Myths


Figure 7: How well did the symposium address: Proactive Action Planning (including identifying funding sources)

Key Findings:


proactive action planning. 53% believed the symposium did a fair job, with only 8% believing it did a poor job.

Figure 8: How well did the symposium address: More flexible working arrangements

Key Findings:

19% of participants believed that the Symposium did an excellent (0%) or good job (19%) at addressing more

flexible working arrangements. 48% believed the symposium did a fair job, with 36% believing it did a poor job.

4%

35%

53%

8%

0%

10%

20%

30%

40%

50%

60%


Rating

How well did the Symposium address: Proactive Action Planning (including identifying funding sources)

0%

19%

48%

36%

0%

10%

20%

30%

40%

50%

60%


Rating

How well did the Symposium address: More flexible working arrangements


Figure 9: How well did the symposium address: How to improve transport to the airport

Key Findings:

9% of participants believed that the Symposium did an excellent (2%) or good job (7%) at addressing how to

improve transport to the airport. 27% believed the symposium did a fair job, with 66% believing it did a poor job.

Figure 10: How well did the symposium address: More activities for workers in source communities

Key Findings:

33% of participants believed that the Symposium did an excellent (2%) or good job (31%) at more activities for

workers in source communities. 55% believed the symposium did a fair job, with 14% believing it did a poor job.

2%

7%

27%

66%

0%

10%

20%

30%

40%

50%

60%

70%


Rating

How well did the Symposium address: How to improve transport to the airport

2%

31%

55%

14%

0%

10%

20%

30%

40%

50%

60%


Rating

How well did the Symposium address: More activities for workers in source communities


6. Appendices

6.1. Appendix A – Symposium Agenda



6.2. Appendix B – Participants List

CODE ORGANISATION 1 FIRST NAME LAST NAME

Families and Community Indigenous Elder Deb

Health Psychologists Felicity Adams

Youth JSW Tracy Adams

Health Psychologists Jay Andersen

Youth JSW Angela Ansell

Health Allied Health Richard Arnold

Local Government Shire of Donnybrook Balingup John Attwood

Families and Community Accordwest Sara Barbera

Youth Southern Rip Caroline Beaumond

Families and Community PACE Amanda Bell

Youth Youth Connections Kathleen Bell

BFC Busselton Family Centre Rilla Beresford

Local Government City of Busselton Terry Best

Local Government Shire of Collie David Blurton

Families & Community Accordwest Tarni Boxall

Health Disabilities Service Commission Jill Brighton

Families and Community Ngala Jenni Brodie

Health South West Mental Health Dylan Bruce

Families and Community Child Australia Jenni Burgess

Health Naturaliste Community Health Naomi Bussell

Health SWMHS - WACHS/SW Belinda Butler

Youth Busselton Margaret River Youth Service Mary Cameron

Mining Companies CME Bruce Campbell-Fraser

Health Psychologists Deb Cant

Families & Community WA Police Department for Child Protection Renee Cassidy

Families & Community Playgroup WA Karen Collins

Families & Community South West Refuge Alison Comparti

Health Child Health Nurse Julie Cowperthwaite

Health Naturaliste Community Health Sue Creek

Agencies South West Develop Commission Alan Cross

Families and Community Youthcare - Chaplain Gemma Daniels

Schools Margaret River Primary School Jon Daniels

Local Government Shire of Bridgetown - Greenbushes Elizabeth Denniss

Health Warren Blackwood Primary Health Care Heather Dixon

Families & Community Manjimup Community Resource Centre Ranui Donaldson

Youth Southern Rip Rance Driscoll

Families and Community Adra Care Mark Ellmoos

Mining Companies Byrnecut Angela Elsbury

Families and Community Catherine Evans Catherine Evans

Families and Community Manjimup Family Centre Andre Foulon



Health SW Community Drug Service Team Jan Fowler

Mining Companies Rio Tinto Justin Francesconi

Families & Community Ngala Stephen Gallagher

Families and Community South West Counselling Debbie George

Health Psychologists Kay Gibson

Families & Community White Dove Counselling Jane Giles

Schools Cape Naturaliste College Mark Gillett

Health Busselton Mental Health Office Christy Ging

Families & Community Community Corrections Terri Godden

BFC Busselton Family Centre Amy Gornall

Local Government Shire of Augusta Margaret River Paul Gravette

Agencies South West Development Commission Gayle Gray

Health Psychologists Kellie Gray

Youth Investing in Our Youth Carmen Gregg

Local Government Shire of Augusta Margaret River Gene Hardy

Families & Community Match Factory Uniting Church Rev Wes Hartley

Health Local Drug Action Groups Inc Jeni Henderson

Families and Community Department for Child Protection Julie Hiotis

Families and Community Uniting Outreach Busselton Margaret Hodge

Health Allied Health Jenny Hoskins

Families and Community Men's Shed Julie Anne Howes

Local Government Shire of Manjimup Gail Ipsen Cutts

Panel FIFO Panel Kristiana Italiano

Families and Community SW Women's Health Leslie Jackes

Agencies Disability Services Commission Teresa Jeffries

Government Agency Sport & Recreation Troy Jones

BFC Busselton Family Centre Di Keenan

BFC Busselton Family Centre Gloria Kesby

Families & Community LAMP Nicole Kosicki

Families and Community LAMP/Onelife Sue Kosicki

Families and Community South West Emergency Care Raylene Krepp

Families and Community Waratah Support Centre Jo Lafferty

Health AEDI Janelle Leiper

Families and Community South West Refuge Julie-Anne Lorca

Families and Community LAMP Lorrae Loud

Mining Companies Rio Tinto Michelle MacKenzie

Families and Community Department for Communities Cheryl Lynn Magro

Families and Community Relationships Australia Marie Mahoney

Families and Community Adra Care Ron Manson

Youth Collie Youth Service Elaine Marich

Health Prenatal Mental Health Melanie Marsh



Health Psychologists Domenic Marzano

Families and Community SW Women's Health Ann McKay

Agencies WA Police Don McLean

BFC Busselton Family Centre Rosie McMinigal

Schools Education Skill Jobs Lee Miles

Families and Community JSW Kristy Mitchell

Youth JSW Kristy Mitchell

Families & Community Accordwest Robyn Norton

Agencies South West Develop Commission Anna Oades

Health One Life Suicide Prevention Shelley O'Brien

Government Agency Sport & Recreation Hayley O'Connell

Youth Cornerstone Church Chanoa Paget

Local Government City of Busselton Maxine Palmer

Speaker Speaker Anthea Parkhurst

Families and Community South West Rural Respite Jenny Parrin

Families & Community Match Factory Uniting Church Bob Powell

Families & Community Uniting Church Rev Brenton Prigge

Families and Community Vasse Alliance Christine Ravenscroft

Families and Community Nurture Works Jodi Reed

Families and Community Birth Circle Jane Reynolds

Local Government City of Busselton Geoff Richards

Families and Community Department for Communities Natalie Robertson

Families and Community Waratah Support Centre Trudi Ruane

Families & Community Manjimup Family Centre Ziggy Santos

Families and Community Manjimup Family Centre Shelley Scott

Schools Busselton Primary School Jeremy Shepherd

Families & Community LAMP Sarah Shervington

Health Warren Blackwood Community Health Suzanne Sieczka

Agencies WA Police Anthony Smith

Local Government Shire of Nannup Louise Stokes

Families and Community Australian Red Cross Janet Strack

Families and Community South West Counselling Karen Summerville

Families and Community Manjimup Family Centre Anne Telfer

Youth JSW Vanessa Tomlinson

Mining Companies CME Erin Van Noort

Schools Mackillop Catholic College Chris Wallace

Agencies South West Development Commission Billy Wellstead

Schools Dunsborough Primary School Rae Witham

Health South West VETlink Donna Wroth


6.3. Appendix C – ‘Dispelling the Myths’ Presentation: Andrew Watt



6.4. Appendix D – ‘Setting the Scene’ Presentation: Allan Tranter, Director, Creating Communities Australia



6.5. Appendix E – ‘Whole Person, Whole Community’ Presentation: Dr Jennifer Bowers






6.6. Appendix F – Identifying the support needs of FIFO/DIDO families affected by mental health issues living in lower South West communities: Anthea Parkhurst





6.7. Appendix G - Socioeconomic impacts of Long Distance Commuting (LDC) on resident or source communities – Presentation: Professor Fiona Haslem McKenzie and Dr Aileen Hoath




6.8. Appendix H - Youth Voice Survey Outcomes – Presentation: Caroline Beamond and Rance Driscroll





6.9. Appendix I – Impacts and Benefits Analysis worksheet

Impacts and Benefits Analysis – Group Sheet

Group:

Impacts Opportunities


6.10. Appendix J – Service and Mapping gaps worksheet

Map and Gap - Group Sheet

Sector:

Service Provider Specific Service

Service Gaps

Comments:

6.11. Appendix K – Service and Mapping gaps detailed information


Service Provider Specific Service Service Gaps

Child Australia -Inclusion support facilitator and agency

- Support to child care services

Playgroup WA

-Intergenerational PG

-Supported PG-PND in Margaret River

- Have had Play Connect (Autism)

-Community run playgroups can be FIFO

- Suitable/ safe facilities that are low cost for playgroups to

meet in.

School Chaplin Youth Care - Across the boundaries/ board support for the regional

community

- Knowledge of accessibility. To be more known to the

parents, through school.

- More time for chaplains

South West Emergency Care for Children -Emergency short-term in home childcare


-Community hub/ information to families and community

- Children focussed activities

-Room rental

- Networking in community for services

Ngala

-Families with young children

-State wide parenting help line (8am-8pm)

-Perth base home visits

- Regional workshops

- Lack of funding to services in regional and rural areas with

FIFOs

Nurture Works Buz

- School programs and camps

-Community buzateers and discos

-Youth mentors

-Parent programs

- More FIFO specific “considerations ”taken into child and

parent programming

- Advertise via FIFO groups so they know about programs


-FIFO social and support group – Family Unit

- Playgroups

-Mum’s with challenges support group

- One on one family support

- Support groups for families and parents with disabilities

- Youth events facilitation workshop

-Quarterly newsletter

- Occasional care

-Relationship support

- Child health nurses

-Youth drop in space

Uniting Church Busselton -Toddler Jam- playgroup pay as you go

- Baby Jam – Mums and kids under 1- $4 per session

-Demand is outstripping supply

-Occasional day care

School Chapin (Dunsborough Primary) -Pastoral care -Great need for mentoring service

- Networking service to FIFO families

Investing in our Youth -Youth/ children engagement program i.e. leaf program - Main issue is funding to meet capacity that is expanding


Shire Youth Services and Support

- Youth engagement and support

- School holiday programs

- Child care and crèche

- Recreational

- Transport

- Male mentoring (MRHS has good program)

- Facilities



White Dove Counselling -Online counselling services , after hours services, EAP,

relationships, youth, home visits

- Lack of partnering or collaboration between service

providers – to optimise funding services

-Marketing ability

South West Women’s Health -Counselling , FIFO workshops for partners, activities for

FIFO mums

-Occasional childcare

-Opening hours/ after hours

South West Counselling -Counselling, support, group work , children, relationships ,

D + A, EAP

- Community educations

- Men specific services

South West Community Drug Service -Counselling , info, support, courts assistance - Being proactive in prevention

-Opening hours

Waratah Support Centre -Counselling, support for families, info, D +V, sexual assault

counselling

- Opening hours

- FIFO education

JSW Community Services and Training

-Career guidance , job find help, resumes

- Counselling and support services for FIFO affected

families

-How- to course

- More FIFO information

-Funding

-Enquiry finding us

-Proactive support

South West Refuge -Emergency accommodation, women and kids, D +V, multi-

agency referral, Safe at Home program across SW

-457 Visa skilled workforce

- Interpretive services

Mates Men’s Support Group

-Emergency housing for guys, DV, counselling, after hours

crisis line, youth mentoring, anger management and

relationships skills course

- Money and time

BSN Men’s Shed

-Safes pace for men

- “Fix things”

-Men’s wellness days

- Can’t mentor young men – funding/ facility

- “Fix things” could be useful

- Timing (more regular)

Inspire Actions -Workshops, lifestyle programs, wellness programs, support




HDWA

-Child health

- Family support

- Social work

- School health service

-Counselling

-Parenting groups

-Info and access to community services

-Waiting lists/ flexibility

-Timely appointments

- Access on site

- No services for PND

- Out of hours appointments

HACC -Income support and transport for people with disabilities

South West Autism Network

-Information

-Advocacy

-Taylor to FIFO

-Education support development needs

- School age services

SWMH -Moderate to severe mental health

- Increasingly reacting to crisis (reactive/ short term)

- Mild to moderate preventative mental health is grossly

understood

CAMP (Community based mental health)

-Carer and family support

- Drop in

-Community education

-Psycho –social centre based program for moderate to

severe mental illness

- Crisis emergency housing

CAMP Room 226 – Youth Service

-Early intervention

-Social and community connectivity

- Crisis

- Drop in

- Pick up for young people

- Funding and staffing levels

- Limited community infrastructure to access

Child Matter -Early intervention for families and children with disabilities

- Unsustainable wait lists – families being turned away

- Lack of continuity of care i.e. in appropriate referrals and

seeking early support

- Under developed under standing to seek assistance early

on

-Reluctance to seek assistance earlier before crisis, due to

stigma

-Mobile outreach intervention/ engagement

-Lack public transport for young people

- Education mental health issues partner mining companies

Reluctance by mining companies to recognise mental

health issues


Life Suicide Prevent -Education

-Community development -Funding

Note: Red Cross Commonwealth Carelink Centre in Bunbury is a one stop shop for service info. By going through there, gaps will be identified. Red Cross often funds shortfalls by other

services in helping people in crisis

Sector: Church Service Organisations


Uniting Outreach Busselton

-Toddler Jam

-Baby Jam

-Busselton community food shop

-After school and holiday programs

- Low cost food for those unable to meet normal living

expenses

Uniting Outreach Nannup -Caring for those in their own homes such as the elderly and

parents -Need for occasional or respite care

The Match Factory (Busselton and Nannup)

-Community shop for a wide range of low cost clothing,

uniforms etc.

-Support for families on their own or living in an unfamiliar

environment

-Safe houses in the event of domestic violence or

relationship breakdown

-Financial counselling for those in financial difficulties

-Help for those who unexpectedly become unemployed with

large financial commitments

-Nannup -Community garden

Sector: Government


DEEWR -No direct service to FIFO

- Via contractors only to community

WA Police -Family protection against domestic violence

-No direct service to FIFO

Department of Sport and Recreation

-No direct service to FIFO

- Focus on community as a whole from policy perspective

- See need and initiate action as appropriate

SWDC

-Duel economic/ community charter

(not specific but look at this hands on)

-Fund not-for-profit and community based agencies

-SWDC links agencies

Department for Communities and Children’s Services -No direct service to FIFO


- Reps and childcare services who may tend to need in

areas

- Generic in nature also

Department for Communities and Parenting WA -No direct service to FIFO

- General parenting workshops

CRC Network -At State Conference 2012: FIFO family support is one

element to address as a network

- Stream school concerts via Skype for families

-Financial planning



Manjimup

-Child Care

- Rotational/ occasional care

- Crèche/ Vacation Care

-Infrastructure (more needed)

- Planning

-Housing affordability

- Airport

-Expansion for FIFO

- Flight information

-Transport -Bus services Manjimup to Busselton airport

-Fitness Membership (FIFO membership - External programs

- Youth Centre

-Venues

- Male mentoring

-Resourcing

- Bush Fire support - No RPL for possible members

- Medical -Allied Health

-Doctors specialists

6.12. Appendix L Taking Action – Worksheet

Action Plan

Organisation: Proposed Initiative Impact/Benefit Addressed

Resources Required

Timing

1.

2.

3.


6.13. Appendix M Taking Action – Detailed information


Organisation Proposed Initiative Impact/ Benefit Addresses Resources Required Timing

Child Matters

1.Group sessions for pre-school children and mothers

-Improve parenting emotional support. -Early identification of mental health problems

Funding and depth of understanding of FIFO experience

12 months

2.Group session for parents – focus on Dads

(see above) (see above) 12 months


1.Instigate networking with NGO/ Services in Busselton

-Coordination time service provision

-Time - Contacts - Approval board - Available meeting space

ASAP

2.Disperse information to community

-Additional provision and support to individual/ family/ services

-Time resources Now

3. Hold more community family events. Offer parenting courses and crèche

- Funding/ staffing - Funding -Space - Time

2013

JSW Community Services

1.Proactive services/ training with increased allocation and funding

-Increased service delivery to affected people/family/community - Targets people who have the intention of becoming FIFO

-Marketing/ promotion - Stakeholder Facebook page -Industry consultation - Highly skilled/ experience staff

2.Scheduled into days - Information session for miners and mining families

-Increased employability -Access to direct information -Support and longevity in FIFO employment

-Industry experts -Funding availability

3. Calender Training for FIFO services i.e. partners -Life skills training, job search skills, intervention/ destructive thinking disorder, WHS

- Proactive service provision -Family support -Providing resilience/ knowledge to maintain FIFO lifestyle

- Funding availability (Need to work with industry resources/ trainers so as not to duplicate resources)

Uniting Outreach Busselton – The Match Factory Community Shops

1. To continue to develop all existing programs, to maintain the flexibility and develop new initiatives as the need is perceived.

Youth care – School Chaplains

1.Gathering of FIFO families within the school

-Sharing, getting to know each other support, and creating friendships.

-Additional days/time for more Chaplains in this region

Ongoing now 2012/2013

2.Support of individuals i.e. -Listening ear, sharing, support, -As above Funding for training & Ongoing now



children & parents building relationships, problem solving and someone to talk to.

to run groups

Nurture Works – Buz

1.BUZ Parent Program

-Facility to host services, volunteers or staff trained & available to run & funding or subsidise costs to develop concept/kids programming

2.Network with FIFO Groups and Companies (to share about our programs for children & families)

More support available ( & known) to FIFO/DIDO families

-Emails/telephone # of FIFO Company HR depts. Or appropriate contacts for Mental Health program awareness

Immediately

3.BUZ “Date Nights” Program (Kids movie night with BUZ theme)

-Offer BUZ – themed programs for kids on a “date-night” so parents can have some time alone to connect on off-roster week(s)

-Advertising & graphic arts and funding to promote program.

T1 start possible (?)

Playgroup WA – South West Office

1.Intergenerational Playgroups in the area

-Support for FIFO families with under 5’’s connecting communities seniors & families

-Safe environment facilities, play equipment, information playgroup resources

Now 2013

2.Form Encourage FIFO Playgroup sessions Hold FIFO play days for under 5’s in the area

-Sharing, support connect those who have family working away opportunities to meet others promote services in the community

-Venue, marketing/promoting partnerships – PGWA Agencies – Parenting WA - Ngala

3.Information FIFO Flyer (Articles in local paper) Tips for FIFO families

-How to make the FIFO lifestyle work for Families with young children. Regular tips/ideas to support

-Input form families, media contacts

Investing In Our Youth

1.SW Mental Health Directory (Health & Well Being)

-Access to service information -IIOY can contribute some time to make this info more readily available

-Ready to work on this. Additional operating funds appreciated.

2 Further Roll out of Linking Education & Families (LEAF) program

-School based program targeting families with children aged 0 – 4 years link to social support and family support services. (Google for more info)

-Gov't is releasing $10,000.00 to high need primary schools. This would cover costs

Ready to go Program modules available through WA Primary Principals web site

3.Greater inter-agency collaboration

-IIOY currently facilitating network meetings between health, education and community delegates in Bunbury

-Could repeat this in other areas

Assistance for quarterly meetings and admin support appreciated. Assistance for quarterly meetings and admin support appreciated.

NGALA 1.Regular visits to South West to -Parents and workers would be -Funding to facilitate work 2013 and beyond as required.



provide profit, parent education & support for those working with families & families themselves

supported and provided with the education and resources to build capacity and reduce parenting stressors, as per their context.

-Partners in S.W community who would work with us. -Community initiation to Ngala

2.Provide specific parenting/relationship strategies Education in S>W for FIFO if required

-FIFO specific education -Strategies that support families -Resources that are specific to FIFO needs

-Funding to facilitate work -FIFO aware or family support orgs in S>W to partner for this

2013 and beyond as required.

South West Development Commission

1. Support the development of the community infrastructure & services which benefit the entire community but have the flexibility to tailor services.

-Lack of appropriate child-care to access health services etc. -Opportunities for “lateral” development of commercial/Gov't models.

-Misunderstanding of needs of entire community (all the different groups)

2. Respond to evolving & specific industry/community demands (e.g. FIFO, nursing, Police, night-flyers)

As above As above

3. Link agencies to establish more “localised ”options, reduce agency overlap

-Disconnect between agencies -Information sharing -Commitment


1.FIFO social & support group

-Families. Break isolation from peer support networks, are referred to services and generally build resilience

All included in centre resources – Just add families

Launch 1st Nov 2012

(Tomorrow)

2.Mutual self-help & support -Reduce isolation, share time & resources, form babysitting/coaching exchange

-Volunteers to stir the pot (phone tree, Facebook, bulletin board, local media)

March 2013

3. FIFO Expo & Symposium -Raise awareness off services, motivate to seek solutions, normalise family component

-SW events grant MO money from major miners

March 2013

First Third, Uniting Church

1.Provide a workshop venue that includes child care

-Allows other organisations and service providers to run parenting workshops, relationship workshops, etc. without having to worry about who will look after the children of participants – greater attendance potential

-Suitable venue -Suitable catering -Child care venue on site -Child care staff

Depending on feasibility study, late 2013

2. Mentoring in schools

-Chaplains have identified a need for mentorship (as distinct from volunteers in class rooms) to spend meaningful time with children one-on-one

-An agreed upon mentoring programme -Suitably trained mentors -An accountability structure

?

3. Affordable occasional day Allow FIFO families the flexibility -Suitable venue



care to access Day care only when needed at an affordable price

-Day care Staff -Funding

Mystery Table

1.Skill up service providers to address FIFO specific issues

-Address issues -Dissuade mates rate for long term locals -Understanding that LDC workers are part of the community

-Workshops Coordinated, driven & leader by local government NOW

2.Incorporate FIFO information into Shire directions normalise this as FIFO is part of the community

-Reduce stigma -Moralise approach

- Re-thinking approach incorporate into current/planned resources – research

As Directors are developed – i.e. new Youth Directory

3.Coordination of targeted service delivery i.e. family activities = outreach services in region

-Economies of scale -On stop shop -Sharing of info

Meetings to coordinate Share & program

ASAP

???

1.Multi Agency Referral One contact to any of the services would provide access to the others

Funding for internet site / monitoring & follow up

Already happen to a degree needs formalising

2.Service Coordinator for families of 457 Visa holders

No current access to existing services perhaps a project officer

3.Interpreter service -for languages -for Centrelink services



Organisation Proposed Initiative Impact/ Benefit Addressed Resources Required Timing

Waratah Support Centre

1. To work with companies and FIFO families in the South West to promote Waratah and the types of services available there

-Education, early intervention and prevention with regards to sexual assault and domestic violence. -School education - Access to FIFO support groups and mining companies to provide information to them

2. To extend opening hours of the counselling services at lease on day/ week to begin with to accommodate FIFO families (and others)

- Changeable work routines/ rosters associated with FIFO - Lack of support networks

3. To provide crèche facilities for families (including FIFO) who lack support in childcare

- Lack of support network that often exist for FIFO families

South West Counselling

1.Provide evening appointments/ groups/ workshops

-Accessible by FIFO workers and families - Staff to provide services or restructure of current service provision

When contract is renegotiated

2. On-site crèche facilities - Support parents/ care givers to attend counselling, groups and workshops

- Funding for staffing and building modifications

When a grant can be provided

3. Men’s specific groups & programs (including domestic violence and holistic programs)

- Working with an extend family to address issues -Value for money working model Ongoing until fully developed

South West Community Drug Service Team

1.Offer an education program(as part of a package) to current & potential FIFO workers – on site, in the community, to management

-Early intervention increased awareness. -Recognition of indicators of A OD use / abuse

-Payment/Funding to support delivery

We have the knowledge & information already, +/_ 2 months to be well prepared and free one or two workers – all dependent on being able to fund it.

2.Contribute to an induction & ongoing support booklet

-Awareness, information, skills -Access to employers / employees & families

3.Provide Life skills, Mental health support in intensive group programs so FIFO workers can participate fully in time at home or immediately following crisis e.g. redundancy

2013

4.Participate in ongoing dialogue in the community

Inspire Action 1. Wellness Workshops

-Offer support offer strategies to families about the FIFO life style. Work in collaboration with other professionals

-Funding childcare

ASAP

2. Self-care talks, morning teas, talking -Offer support interaction of others see what needs -Mining companies giving you a ASAP


Organisation Proposed Initiative Impact/ Benefit Addressed Resources Required Timing

to mums are not being met chance to come in and talk to their workers

3. Going into the mines speaking and offering workshops to the men.

-Address concerns of the workers -Funding ASAP

-Give the workers on opportunity & talk about their feelings before it impacts on their lives

-Opportunity ASAP

-Provide strategies, point them in the right direction -Opportunity ASAP

South West Womens Health

1.Workshops for FIFO families -Address – Communication Parenting coping skills -Build resilience – Program already drawn up and have done 3 already

Funding – has run out occasional child care

ASAP

2.Speed date morning one for Bunbury one for Busselton

G-et services providers together in one place and then invite families in. Contact families via Facebook groups. Families will know what’s available in their local area

-Funding, venue, probably child care, networking, contacts

In the next month hopefully

3. Womens programmes ongoing, education & physical activity.

Health, well-being, holistic approach, self-esteem, confidence physical fitness.

-Funding for centre 2013

White Dove Counselling Services

1. Developing Networking relationships with FIFO services

- Greater take up of service -Contract information to FIFO groups/services

By end Dec 2012

2. Develop Network with mining companies -Broader scope of service reach more possible clientele

-Best Contact information to FIFO groups/services

Feb 2013

3.Make contact with agencies/service requiring Counselling for FIFO/DIDO in Busselton

-Take up of service in Busselton -Contact information End Dec 2012

Busselton Men’s Shed

1.Getting info on Men’s shed to FIFO/DIDO workers

-Fastest growing men’s movement in Australia. Now 857 sheds across Metro/Rural & remote communities. Men have a place to go to be around other men & have a chat, make things, volunteer, learn about health & wellbeing

-Forward info to SW FIFO/DIDO support group.

By 15 Nov 2012

2.construction of new facility in Busselton for Men’s Shed, on land in LIA near community garden

-Purpose built facility able to cater for greater number of men and open more days per week

-Land has been donated by City of Busselton. Funding from Lotteries & Royalties for regions other funding from Rotary, RSL HACC. Dept Veterans Affairs etc.

By mid to late 2013

3.Programs designed to meet the need of men in the community, including FIFO’s Mentoring young men

-Able to be flexible in opening hours -Manpower and funding to coordinate skills to adequately facilitate mentoring

By mid to late 2013




Australasian Centre for Rural and Remote Mental Health

1.Implementing integrated, sustainable, proactive, preventative, early intervention mental health programs

-Community capacity building -Collateral information available

- Now and for the long term

2 Strategies into local communities and companies

-Improved awareness information and pathways to support & care

-Financial investment required from all stakeholders

-Reduce stigma in community & the workplace

Health (Ideas)

1.Mens services available on the plane and can be taken away is on back of flight magazine

2.Transport – need a way for kids to get around

3.Occassional baby/ childcare services (could be parent run)

4.Incorporate mental health & personal development into tool box meeting & training days

5.Video DVD where Daddy/Mummy works -Give children an idea where Dad/Mum works not flying around in a plane

6. Welcome packs to what is available in the community 3 times/year

7. Parenting hubs – need more one in each community

One Life Suicide Prevention

1.Consultation with key stakeholders With community With employers

-Developing a need analysis identify capacity respect and acknowledge input partnerships

-Consultant access to wide networks access to resources

12 months plus ongoing

2.Design strategies at home base -Education, connections, increase access to care services increase knowledge of community flexibility to access

-Facilitator resources shires & city Gov’t (local) involvement

ongoing

3.Activities/Strategies at work place -Training, education , connections, access to resources, onsite counselling services

-Active partnership with mining companies resources availability of onsite work places trainers counsellors

ongoing

Lamp Inc / Room 226 (Youth)

1. Advocating for youth to Shire for community youth space

-Wellbeing, place of ownership, social skills development, reduce boredom and anti-social behaviour partnering in the community

-Council attention land, materials, community support & funding, volunteers with youth background commitment form youth

Present/ ongoing



2. Fitting out a mobile youth space outreach information station

-Homeless & couch surfing youth Reaching youth in remote & rural areas Making connections with other organisations Early intervention & education re: FIFO

-Human resources trained staff & volunteers commitment from Police, youth other organisations on tangible equipment & donation of diesel from Rio Tinto etc. per annum

SWMHS 1.To offer some form of support to FISO families

-To reduce fall out of mental illness and maintain family structures

-Paradigm shift ASAP but not going to happen

2.Information re: support services -Point of contact for advice on where to find help -NGO’s etc. to provide contact details and updates

ASAP

Sector: Government


DEEWR 1. Promote employment

services to FIFO/DIDO org’s

-Utilize free services of: Job Services Australia (JSA) Disability employment services (DES) -For employer: source employees (various skills) For exiting FIFO workers: support if finding other employment options

-Nil additional Current

WA Police

2. Data capture of FDV involving FIFO Families

-Identifies stressors on FIFO relationships

-In place Already commenced

2.Family induction to be endorsed by employers pro-active contact by employer to FIFO stay at home partners on regular basis

-Families in crisis are more likely to engage if they are approached and offered a support service or network ‘Prevention Better than Cure

-HR – Social Worker or similar Immediate

Department of Sport & Recreation

1.Support SSA’s & clubs & recreation organisation groups to investigate and address impacts of LDC on sport & rec & community (Statewide)

-Community connectedness -Social cohesion -Health wellbeing -Mental health -Volunteer capacity building

-Funding ( S & R grants) -Time – manage/ coordinate

Next 12 months




Department for Communities

1.Occasional Care approach existing sources for places

-Respite care for at home partners as discussed

-Funding firm mining company -Funding from Communities -Funding from 2GA -Find funding from private enterprise.

This would take time to build networks will coordinate with existing networks/ Assoc.

2.Raise awareness of Parenting/Family programs/Workshops

-Parents of FIFO families can be on the same page re: management of children/behaviour -Long distance parenting skills improved.

-Staff / volunteers Has commenced ongoing

City of Busselton

1.Flight information -Less waiting time for families -Website portal?? Staff training development contact with auction companies

?Short term

2.Youth centre -Greater usage of existing facilities Provide mentoring/supervision

-Multi agency to facilitate staffing

12 – 24 months

3.(GLC) fitness centre accessing database social media for direct marketing for external programs

-Greater ability to run and proliferate external programs by directly marketing to FIFO workers

-HR5 allocated @ GLC to plan & execute marketing plan

3 months

Shire of Nannup

1.Make contact with SW FIFO support network to promote existing networks

-Social benefit -Contact with SW FIFO group -Posters/info into paper

immediate

2.Tlak to Café to put in undercover playground for Mum’s to meet & have coffee & social functions

-Social isolation -Private sector contribution

Youth centre drop in space opened on casual basis for teenagers

-Social/education -Supervision activities

Shire of Manjimup

1.Relocaiton & Redevelopment of Airport – interim measure Bus Transport link to Busselton Airport

-Direct FIFO flights form Manjimup & Broader region -Manjimup identified as a FIFO residential area.

-Finalisation of State Airport strategy 40k

5 – 15 years

2.Affordable housing – planning and development strategies to support

-Supporting & encourage investment in affordable housing & new population growth

1 – 10 years

3.Social/Community Service Gap analysis – to address all shortfalls – strategic plan completed

Gov't agencies -Strategic planning

-Funding from service providers -Local Gov't investment -HR – lobbying

1 – 10 years


4.Sport & rec infrastructure gap analysis -5 plan completed

-MOU – Rio Tinto working in partnership as a source town/shire

1 – 10 years

NANNUP & Margaret River Shires

1.A meal night for FIFO mothers to either cook or have meals cooked for them a place to Network -Car pooling for FIFO online network

6.14. Appendix N - Symposium Feedback Sheet

Symposium Feedback Sheet

Please describe what you liked best about the symposium Please describe what you didn’t like about the symposium or describe how the symposium could have been improved What needs to happen to ensure positive action is taken to address the issues and opportunities identified in the symposium? Please provide any other comments about the symposium


6.15. Appendix O - Symposium Written Feedback Data

1. Please describe what you liked best about the symposium

Facilitation

Good pace and facilitation (3)

Andrew did a good job of counting down time

Allan’s presentation style and approach

Agenda – good interaction

Networking

Networking (13)

Brought a lot of diverse communities together

Bringing together FIFO/ DIDO families and support services (2)

Knowing that other FIFO families are going through similar experiences

Sharing of knowledge and ideas

Collaboration of agencies

Perspective / Approach

Showed two sides of the story (2)

Highlighted some positives of FIFO

Opportunity to explore real issues in FIFO

Opportunity to be a part of what feels like a collaborative approach to improved services

Improved understanding of FIFO experiences

The bigger perspective/ reality check from Allan

Greater understanding of health impacts

Addressing support needs

Learning about Busselton’s position in relation to the situation

Key Elements of Symposium

FIFO Panel – dispelling the myths (17)

Youth DVD (8)

Listening to the stories/ personal input (6)

Dedicated statistics and research with reliability (5)

‘Turning point’ inter-active questions/ instant feedback (4)

Fiona’s statistics and research and presentation (4)

Speakers presentations and their relevant content (3)

Allan’s introduction (2)

Format – mixing it up with speakers

Forum and activities

Group discussion

Allan’s stats about services in regional WA

Great interest from service providers

Good mix of practical experience being voiced

Excellent economic and mapping info

Integrated technology

Workshopping

The ‘localisation’ of the focus

The last session directly addressing the gaps

Representation from consumers

Summary: The opportunities for networking and FIFO panel were the most popular elements of the symposium.

Participants were happy to have a chance to meet a diverse range of individuals representing both the service industry and FIFO workers. They enjoyed the opportunity to hear the stories of FIFO workers and ask questions.


2. Please describe what you didn’t like about the symposium or describe how the symposium could have

been improved

Nothing (11)

Time Management

Not enough time to work on a issues / action plans and prepare (4)

More time to interact with participants/ network (2)

Table sessions were too long

The voting system took too long and had too many questions

Some aspects were too drawn out. Prefer situation/analysis/outcome/finding

Not enough opportunity to present alternate ideas

More time in groups to define collaborative ideas to implement together to serve FIFO families and then share

with other groups

Lack of Representation/ voice

The seemingly complete lack of discussion and input from the mining sector

Should be more input from FIFO– not just a select panel as this section was enlightening

Not enough business representation

Not enough local government representation

Not enough political leaders

Presentations

An introduction of each participant (role and what they wanted to get out of it) (2)

Some presentations were not engaging and too long

One presentation was a little dry. Still informative though

One presentation of interest was badly presented and it was difficult to appreciate the information delivered

Too loose – needed more depth

Handouts of presentation would be good

Hard to sit though speakers reading their PowerPoint presentations

Difficulty reading the screen

Content

Some of the negativity from some other providers present

More information about impacts on families from their perspective – perhaps survey

Transport to Perth not addressed (commuting after 12 hour shift/ fatigue management)

Not enough focus on mental health

Didn’t get a real understanding of pressure/ impact on FIFO on service providers.

No statistical comparison of questionnaire regarding perceptions of FIFO between FIFO and non FIFO

Double up of information re: mental health issues

Rephrasing of initial impacts/ benefits to feedback statements (lost some context)

Busselton focus

Skewed towards the mining companies (especially where Creating Communities were concerned)

Not many elements where individuals were prepared to help themselves or instigate services which are

missing

Session went off track and became about the individual rather than the FIFO community or source community

Need to tease out issues such as inhibitors to seeking help, as this directly affects how services need to be

delivered

Other

Spirit and character are valuable but we are already in the business of turning hey into gold. Will keep spinning.

Fresh fruit at lunch instead of bread and pastries

Bad sound / teach participants how to use a microphone


3. What needs to happen to ensure positive action is taken to address the issues and opportunities

identified in the symposium

Leadership

A representative body to facilitate action and feedback to mining companies/ government(3)

Make up a ‘think tank’ of BSN service providers and relevant individuals to start putting some things into

practise

Appoint spokesperson or coordinator to continue action

Follow up

Follow- up meeting/ reporting back (14)

Data/ note collation and distribution (4)

Regroup in 6 -12 months time to see how much has been achieved (3)

Publish report (3)

Distribute information from symposium to mining companies

Feedback on Action Plans by organisations with proposed future plans

Networking /Collaboration

Continued networking/ collaboration (7)

Collaborative partnership between mining companies/ families/ services/ shires (3)

Involve other stakeholders in the region

A community approach

Direct input by companies

Address the value of providers working together to optimise services and funding

Communication

Ongoing communication between FIFO members and community agencies (2)

More communication with FIFO families through school

Share problem solving – to start with a question, discuss and debate – don’t rush to an answer but let the

answer arise from the process

Address disconnection of FIFO employees within source community

Services

More funding made available/ found for program development (3)

Updated knowledge/ directory of services (2)

Increase community activities such as volunteering as mentors/ coaches, fishing days, Men’s Shed

Community services needs to become more flexible for FIFO workers e.g. sporting groups, TAFE

Identify why so many agencies are trying to service the same targets and look at doing this better

Better access to other provider information and current services

Services need to take ownership

Action/ Outcomes

The clarification and meeting of ‘real outcomes’ (5)

Less talk and more action – organisations sit around waiting for funding rather than getting the ball rolling

Local action supported by community (local government, politicians, community services)

Other

Do industry employers have a ‘duty of care’ to help build capacity of support services?

Individual need to act

Continued awareness around issues of mental health – responsibility of Govt and companies

Focus on men’s health

Families to see where Dad works

Counselling/ someone to talk to

Proper community analysis – a list of what we think FIFO families need

Recognition of mental health as a concern within the mining companies

Shift in thinking and how we value community


4. Please provide any other comments about the symposium

Expression of enjoyment/ thankyou (18)

No comment (11)

Desire for outcomes to be achieved and focus continued (4)

Repeat the symposium to look at programs down the track (2)

Other Comments

Tip of ice-berg stuff

Greater use of census data to identify changing demographic and work patterns

Mining is a finite resource, communities are not

Loved the interactive survey and instant results

Services should be flexible to meet the needs but we do not necessarily need to develop something “new”

The best presenter was Jennifer

Presentations were mental health dominated and would have liked more along Fiona’s lines

Would like a service like ‘SWAP’- email communication, hosted by Enable Bunbury where you can seek support

and highlight services by email contact to all interested parties

Hope that we can become more preventative than reactive

Are FIFO issues ‘specialised’ or has the growth in FIFO/DIDO exceeded capacity of existing limited resources?

About time. This has been an increasing issue in the South West community

Send money (lots!)

Valuable time spent on this important issues


6.16. Appendix P - Symposium Invitation


6.17. Appendix Q - Symposium Press Release


6.18. Appendix R – Interactive Keepad data graphs – Demographics

Male24%

Female76%

Your Gender

7%

54%

37%

1%

Your Age

18-34 years 35-49 Years 50-69 Years 70+ Years

4%

7%

8%

8%

10%

15%

47%

0% 10% 20% 30% 40% 50%

Dunsborough

Manjimup

Elsewhere in South-West WA

Margaret River

Perth

Bunbury

Busselton

Where do you live?

Yes25%

No75%

Have you ever worked FIFO/DIDO?


6%

6%

7%

8%

8%

18%

47%

0% 10% 20% 30% 40% 50%

Other

Resource sector

Education (ECE/school/tertiary)

Other Government

Local Government

Health (private/govt)

Community Services (private/govt)

What sector do you work in?

Yes

34%

No48%

Not applicable

18%

Does your organisation have any specific services aimed

at catering for FIFO/DIDO workers and/or their families?


6.19. Appendix S – Interactive Keepad data graphs – Impacts and Opportunities of FIFO/DIDO in the Community

Impact 1: Family Stress/Increased Family Dysfunction

Impact 2: Relationship Management/Family Management-

Structures

Impact 3: Parenting – Support

Impact 4: Drug and Alcohol use

Impact 5: Isolation

Impact 6: Community Infrastructure

1 2 3 4 5

46%44%

0%

4%

10%

1 2 3 4 5

18%

42%

1%

7%

32%

1 2 3 4 5

24%

49%

0%3%

27%

1 2 3 4 5

14%

48%

0%

10%

35%

1 2 3 4 5

17%

56%

0%

6%

28%

1 2 3 4 5

24%

63%

0%3%

10%


Impact 7: Availability of Housing

Impact 8: Children’s aspirations

Impact 9: Decreasing social and community connection and

community division

Impact 10: Financially overcommitted families

Impact 11: Lack of Volunteers/Ability to contribute to the

community

Impact 12: Stress on existing/limited resources

1 2 3 4 5

28%

44%

3%

12%15%

1 2 3 4 5

12%

25%

3%

33%

30%

1 2 3 4 5

11%

40%

3%

13%

36%

1 2 3 4 5

24%

49%

1%

7%

21%

1 2 3 4 5

11%

39%

4%

17%

31%

1 2 3 4 5

16%

41%

3%

19%

31%


6.20. Appendix T – Interactive Keepad data graphs – Benefits of FIFO/DIDO in the Community

Benefit 1: Economic – Stronger local economies Benefit 2: Local community infrastructure – contribution

Benefit 3: Development of local support strategies

Benefit 4: Great diversity of people in communities

1 2 3 4 5

25%

40%

1%0%

34%

1 2 3 4 5

3%

33%

5%

30%

39%

1 2 3 4 5

2%

19%

8%

37%35%

1 2 3 4 5

3%

25%

11%

26%

40%


Benefit 5: Quality time with families

Benefit 6: Greater personal financial stability/employment

Benefit 7: Keeps families in towns

Benefit 8: Work/Life separation and balance

Benefit 9: Choice and flexibility on employment

Benefit 10: Consciously creates communities and support

1 2 3 4 5

13%

34%

1%

12%

40%

1 2 3 4 5

34%

39%

0%

4%

23%

1 2 3 4 5

14%

55%

3%4%

24%

1 2 3 4 5

4%

33%

1%

24%

40%

1 2 3 4 5

11%

35%

4%

26%

40%

1 2 3 4 5

9%

28%

6%

20%

41%


Benefit 11: Community growth and prosperity

1 2 3 4 5

10%

48%

4%

22%19%

Documents

Project Details - South West - fifo...2017/12/12 · Project Details Prepared for: Client South West FIFO Project Reference Group C/- Rilla Beresford Manager Busselton Family Centre