Project on Organization Climate

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    INTRODUCTION

    Organizational climate is comprised of mixture of norms, values, expectations,

    policies and procedures that influence work motivation, commitment and ultimately,

    individual and work unit performance. Positive climate encourages, while negative

    climates inhibits discretionary effort. Organizational climate refers to the quality of

    working environment. If people feel that they are valued and respected within the

    organization, they are more likely to contribute positively to the achievements of the

    business outcomes. Creating a healthy organizational climate requires attention to the

    factors which influence employees perceptions, including the quality of leadership, the

    way in which decisions are made and whether the efforts of employees are recognized. In

    fact Climate may be thought of as the perceptions of the characteristics of an

    organization.

    Climate for an organization is somewhat like the personality for a

    person. Just as every individual has a personality that makes each person unique, each

    organization has an organizational climate that clearly distinguishes its personality from

    other organization. Every organization is different and has a unique feeling and characterbeyond its structural characteristics. Thus every organization deals with its member in a

    distinct way through its policies on allocations of resources, communication pattern,

    reward and penalty, leadership and decision making style, etc. The organizational policy

    and conviction with regard to all these and a cluster of other related activities influence

    the feelings, attitudes and behavior of its members and results in the creation of the

    unique organizational climate.

    The content of organizational climate has varied widely and they include

    almost all the important aspect of organizations such as structure, communication,

    leadership, Conflicts, reward system, inter personal relationships organizational

    effectiveness, reasonability and so forth. It has been pointed out that the contents of the

    climate constructed by various researches overlap wit many other major concepts in

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    organizational behavior Glick, 1985). Such overlaps seems to have promoted researchers

    to raise the question how the concept of climate is different from other organizational

    variables, especially, structure and job satisfaction.

    IMPACT OF ORGANIZATIONAL CLIMATE:

    Organizational climate has a major influence on human performance through its impact

    on individual motivation and job satisfaction. It does this by carrying certain kinds of

    expectancies about what consequences will follow from different actions. Individuals in

    the organization have certain expectations and fulfillment of these expectations depend

    upon their perception as to how the organizational climate suits to the satisfaction of their

    needs. Thus organizational climate provides a type of work environment in which

    individuals feels satisfied or dissatisfied. Since satisfaction of individual goes a long way

    in determining his efficiency, organizational climate can be said to be directly related

    with his performance in the organization.

    Affects Motivation, Productivity and Job satisfaction:

    Organizational climate can have a major influence on motivation, productivity

    and job satisfaction. Climate determines the action and it creates few expectations as to

    consequences. Employees expect certain rewards, penalties, satisfaction or frustrations

    based on the organizational climate and their expectations tend to lead to motivation as

    said in expectancy theory.

    Contingency Relationship:

    There is a contingency relationship between climate and the organization. The

    climate of an organization is contingent upon the type of employees. The type related to

    employees education like technical workers, knowledge workers. For example, research

    institutes certainly want a climate different from that of a workshop or an office.

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    Social System:

    Organizational climate represents the entire social system of a work-group. It is

    clearly a system concept. There are two important aspects of climate: (1) workplace itself

    and (2) Personal treatment of Management. If employees feel satisfied while at work andif climate provides a sense of personal worth, it can be assumed that in that organization

    is favorable. Employees expect the management to feel and care about their needs and

    problems. If these two are favorable a good climate prevails in the organization.

    A high level of organizational climate is necessary for the development of organization.

    Good climate attracts good and efficient to the organization, who contribute to the

    productivity of the organization.

    DIMENSIONS OF ORGANIZATIONAL CLIMATE:

    Organizational climate have used data relating to individual perception of

    organizational properties in identifying organizational climate. Denison (1996) argues

    that developing a universal set of dimensions was often the central issue of the climate

    researchers so that comparative studies could be made possible in different organizational

    settings. He compared this approach to that of the culture research that used a post-

    modem perspective which examined the qualitative aspects of individual social contexts

    where each culture that was seen as unique and was not expected to have generalisable

    qualities which had become central to the climate research.

    Jones and James (19790 argued that one of the assumptions of the climate literature is

    that a relatively limited number of dimensions could characterise a wide cross-section of

    social settings. Jones and James labelled their factors as follows:

    Conflict and ambiguity, which reflected perceived conflict in organizational goals

    and objectives, combined with ambiguity of organizational structure and roles, a lack of

    interdepartmental cooperation, and poor communication from management. Also

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    included were poor planning, inefficient job design, a lack of awareness of employee

    needs and problems, and a lack of fairness and objectivity in the rewards process.

    Job challenge, importance and variety, which reflected a job perceived as

    challenging, which involve a variety of duties, including dealing with other people. The

    job was seen as providing autonomy and feedback, and demanding high standards of

    quality and performance.

    Leader facilitation and support, which reflected perceived leader behaviors such as

    the extent to which the leader was seen as helping to accomplish work goals by means of

    scheduling activities, planning, etc., as well as the extent to which he was perceived as

    facilitating interpersonal relationships and providing personal support.

    Workgroup cooperation, friendliness, and warmth, which generally described

    relationships among group members and their pride in the workgroup.

    Professional and organizational esprit, which reflected perceived external image and

    desirable growth potential offered by the job. Also included were perceptions of an open

    atmosphere to express ones feelings and thoughts, confidence in the leader, and

    consistently applied organizational policies, combined with nonconflicting roles

    expectations and reduced job pressure.

    Job standards, which reflected the degree to which the job was seens as having rigid

    standards of quality and accuracy, combined with inadequate time, manpower, training

    and resources to complete the task.

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    OBJECTIVES

    To study the level of organizational climate prevailing in the Organization.

    To study the factors influencing organizational climate.

    To study the organizational climate using seven dimensions: Environment, Team

    work, Management Effectiveness, Involvement, Rewards and recognition,

    Competency and Commitment

    To study the impact of climate dimension on organizational climate.

    To study the employees attitudes towards the organization.

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    LIMITATIONS

    Opinions of employees may be biased at time.

    The sample size consists of 50 among 160 employees. Finding of the study has its

    own limitations.

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    AXON HOSPITALS

    Company Overview:

    Axon Hospital is a unit of Sri Venkateswara Neuro & SuperspecialityHospitals Pvt Ltd. It is an organization started with a noble aim of serving the

    population in the fields of eurosciences and Cardiology.

    Axon Hospitals is located in the heart of the city in a prime locality at S.RNagar, Bombay highway. The locality is thickly populated with around 20 Lakhspopulation distributed within 5 km radius. The population comprise of middleclass, upper middle class and higher income group with good financialaffordability, literacy and health awareness.

    In this area more than 2000 qualified medical practitioners, 500 nursinghomes, 20 multispeciality hospitals, 5 superspeciality hospitals are providingservices to the public. These medical centers are in desperate need of Neuro-Cardiac centers to provide tertiary care in these fields. There are around 5 to 10accidents taking place on the highway with polytrauma and neurosurgicalinjuries. The best accessibility of our institute ensures prompt medical andsurgical tertiary level services to these patients

    Axon Hospitals is located in the heart of the city in a prime locality at S.RNagar, Bombay highway. The locality is thickly populated with around 20 Lakhspopulation distributed within 5 km radius. The population comprise of middleclass, upper middle class and higher income group with good financialaffordability, literacy and health awareness.

    In this area more than 2000 qualified medical practitioners, 500 nursinghomes, 20 multispeciality hospitals, 5 superspeciality hospitals are providingservices to the public. These medical centers are in desperate need of Neuro-

    Cardiac centers to provide tertiary care in these fields. There are around 5 to 10accidents taking place on the highway with polytrauma and neurosurgicalinjuries. The best accessibility of our institute ensures prompt medical andsurgical tertiary level services to these patients

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    Vision

    To become leading service provider in hospital industry and consistently exceed

    the peoples expectations.

    Mission

    To increase the overall productive service.

    To achieve zero patient complaint status.

    To consistently upgrade and improve the systems to enhance the service.

    public satisfaction.

    HRD Policy

    To establish sound education system for imparting to all employees at all levels there by

    enhancing knowledge and skill to perform their job letter and to accomplish organization

    goals which ultimately end in customer delight.

    About Axon Hospitals

    Medical Departments Available In The Hospital

    Neurology

    Neurosurgery

    Neuropsychiatry

    Polytrauma

    Orthopedics

    ENT

    Internal Medicine

    General Surgery

    Gynecology & Obstetrics

    Urology

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    Nephrology

    Cardiology

    Dermatology Cosmetology

    Pulmonology

    Gastroenterology

    Plastic Surgery

    Oncology

    Endocrinology

    Radiology

    Pathology, Biochemistry & Microbiology

    Physiotherapy

    Operating sequence

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    The company runs in 3 shifts per day and runs for 304 days per year.

    Shift schedule (factory)

    Shift I 12.00 am to 8.00 amShift II 8.00 am to 4.00 pm

    Shift III 4.00 pm to 12.00 am

    Shift schedule (office)

    Shift-general 9.00 am to 5.00 pm

    Contact Address:

    AXON HOSPITALS,

    # 8-3-215, Srinivasanagar colony (west), S.R.Nagar,

    Hyderabad 500038.

    Phone: 040-44505555 to 44505584.

    Fax: 040-44505585.

    Web-site: www.axonhospitals.com

    E-mail:[email protected]

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    http://www.axonhospitals.com/http://www.axonhospitals.com/
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    ORGANIZATION CHART

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    REVIEW OF LITERATURE

    Organizational climate is a relative enduring characteristic of an organization which

    distinguishes it from other organization: (a) and embodies members collective

    perceptions about their organization with respect to such dimensions as autonomy, trust,

    cohesiveness, support, recognition, innovation and fairness: (b) is produced by members

    interaction; (c) serves as a basis for interpreting the situation; (d) reflects the prevalent

    norms, values and attitudes of the organizations culture; and (e) acts as a source of

    influence for shaping behavior. (Moran and Volkwein, 1992, p.2)

    Francese (1993) who examined the effect of climate in service responsiveness; Meudell

    and Gadd (1994) who studied climate and culture in short life organizations; and Vallen

    (1993) who was concerned about organizational climate and service staff burnout.

    Organisational cliate has much to offer in terms of its ability to explain the behaviour of

    people in the workplace. Ashforth (1985, p. 838) put forward the view that climate has

    the potential to facilitate a truly integrative science of organizational behaviour,.

    Schneider later discussed in terms of:

    The atmosphere that employees perceive is created in their organizations by practices,

    procedures and rewards Employees observe what happens to them (and around them)

    and then draw conclusions about the organizations priorities. They then sit their own

    priorities accordingly. (Schneider, 1994, p. 18)

    Schneider, Brief and Guzzo (1996, p.9) argue that sustainable organizational change is

    most assured when both the climate what the organizations, members experience and

    the culture what the organizations members believe the organization values change.

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    Early Formulations of the climate construct

    The concept of climate can be traced back to the work of Lewin, Lippitt and White

    (1939) and a work entitled Patterns of aggressive behaviour in experimentally created

    social climates (Denison, 1996; Schneider, 1990). The Lewin et. Al. (1939) study

    investigated the relationship between leadership style and climate, a factor that has

    remained central to the concept, Joyce and Slocum (1982) trace the concept back to the

    studies of Koffka (1935) on behaviour environment; Lewins (1936) study on life

    space; and Murrays (1938) work on organizational climate. Lewins (1951) approach

    to climate was conceptualized by the relationship between individuals, their social

    environment and how that is set in a framework. Lewin expressed this in terms of simple

    equation:

    B = f (P.E.) in which B = Behaviour, E= Environment, and P = the person

    It is clear from Lewins equation that the concept of climate takes a psychological

    approach, focusing upon the individual and seeking to understand the cognitive processesand behaviour. Lewins conceptualization of the theory provides the underpinnings of

    many studies and approaches to climate research.

    Three approaches to the climate construct

    James and Jones (1974) conducted a major review of the theory and research on

    organizational climate ad identified climate in three separate ways that were not mutuallyexclusive, (a) multiple measurement organizational attribute approach, (b) perceptual

    measurement organizational attribute approach, and (c) the perceptual measurement

    individual attribute approach.

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    In the multiple measurement organizational approach james and jones cite forehand and

    Gilmer (1964) as defining organizational climate as a defining organizational climate as

    a set of characteristics that describe an organization and that (a) distinguish the

    organization from other organizations (b) are relatively enduring over time, and (c)

    influence the behavior of people in the organization.

    Schneider and Bartlett (1968) had proposed four organizational climate dimensions,

    Individual autonomy: based on the factors of the individual responsibility, agent

    interdependence, rules orientation and opportunities for exercising individual

    initiative.

    The degree of structure imposed upon the position: based on the factors of

    structure, managerial structure and the closeness of supervision.

    Reward orientation: based upon the factors of reward, general satisfaction,

    promotional-achievement orientation, and being profit minded and sales oriented.

    Consideration, warmth and support: based upon the factors of managerial support,

    nurturing of subordinates and warmth and support.

    In reviewing psychological climate as a set of perceptually based, psychological

    attributes Jones and James (1979) noted that the process reflected the developments that

    had occurred in the conceptualization of climate and the nature of its major influences.

    They propose that psychological climate:

    (a) refers to the individuals cognitively based description of the situation;

    (b) involves a psychological processing of specific perceptions into more abstract

    depictions of the psychologically meaningful influences in the situation;

    (c) tends to be closely related to situational characteristics that have relatively direct

    and immediate ties to the individual experience; and

    (d) is multidimensional, with a central core of dimensions that apply across a variety

    of situations(through additional dimensions might be need to better describe

    particular situations. (Jones and James, 1979, p.205)

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    Schneider and Hall (1972) describe climate as a global perception held by

    individuals about their own organizational environment.

    Schneider and Snyder (1975) further clarified the approach by defining climate as a

    summary perception which individuals form of (or about) an organization. For them it

    is a global impression of the organization.

    Development of Climate Instruments

    Current instruments include Patterson, Payne and west (1996) Business Organisation

    Climate Index that consists of 28 item scales however only eight were used because of

    the length. Kozlowski and Dohertys (1989) instrument uses 55 measures consisting of

    11 sub-scales that overlaps with Jones and James (1979). Joyce and Slocum (1982) used

    the same measures as Pritchard & Karasick (1973) with 10 dimensions that were factor

    analysed and reduced to six. Drexlers (1977) survey of operations that was based upon

    Taylor and Bowers (1972) a composite of several other instruments. Likerts (1976)

    profile of organizational characteristics.

    Ryder and Southey (1190) used the James and Jones (1979) questionnaire as the basis

    for their instrument which they applied to employees with a large public building

    construction and maintenance authority in Australia. Modifications to the original

    instrument were threefold, consisting of modifications to the wording, scaling and

    presentation format. Ryder and Southey judged the scaling of the original instunment to

    be unsatisfactory.

    Climate researchers typically placed greater emphasis on organizational members

    perceptions of observable practices and procedures that are closer to the surface of

    organizational life and categorization of these practices and perceptions into analytic

    dimensions defined by the researchers. (Denison, 1996, pp. 621 622). The studies have

    claimed that climate has a considerable impact upon organizational effectiveness.

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    RESEARCH METHODOLGY

    RESEARCH DESIGN:

    The study is descriptive research study. The main purpose of descriptive

    research is description of the state of affairs as it exists at present. In the present study,

    descriptive method is used to study the prevailing organizational climate.

    DATA COLLECTION METHOD:

    The primary data was collected through a well structured questionnaire

    with close-ended questions measures at 5-point likert type scale and suggestion questions.

    Secondary data required for the project was collected from the company records and

    Internet.

    SAMPLING PLAN:

    Simple convenience sampling method is used. Sample size consists

    of 100 respondents.

    STATISTICAL TOOLS:

    Simple percentage analysis and tabulation is used to analysis the data. Bar

    diagram is used to give pictorial representation to the analysis. The following test was

    used for the study.

    Standard deviation

    ANOVA

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    PERCENTAGE ANALYSIS:

    Percentage refers to a special kind of ratio. Percentage is used in making

    comparison about two or more series of data. Percentage as also used to describe

    relationship. It is also used to compare the relative terms dx of two or more series of

    data.

    Formula:

    Number of respondents

    x 100Total no. of respondent

    STANDARD DEVIATION:

    Karl Pearson introduced the concept of Standard Deviation is 1893. It is

    the most important measure of dispersion and is widely used in many statistical formulae.

    It is defined as positive squares-root of the arithmetic mean of the squares of the

    deviations of the given observation from their arithmetic mean. The standard deviation

    by the Greek Letter (sigma)

    Formula:

    = NxX /)(2

    ANOVA:

    The analysis of variance frequently referred to by the contraction ANOVA is a

    statistical technique specially designed to test whether the means of more than two

    quantitative populations are equal.

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    The analysis of variance technique developed by R.A. Fisher in 1920s diversified

    practical problems. Basically, it consists of classifying and cross classifying statistical

    results and testing whether the means of a specified classification differ significantly. In

    this way it is determined whether the given classification is important in affecting the

    results.

    In one way classifications the data are classified according to only one criterion. The null

    hypothesis is

    H0=M1=M2=M3=.MK.

    H1=M1=M2=M3=.....MK.

    To find the correlation factor:

    C.F = T2

    Total number of items in the given data.

    To calculate the value of F:

    F = Variance between Samples

    Variance with in Samples

    Source of

    Variation

    Between Samples

    Within Samples

    Sum of

    Squares

    SSC

    SSE

    Degree of

    Freedom

    V1=C-1

    V2=N-C

    Variance

    SSC/C-1

    SSE/N-C

    SCOPE OF THE STUDY

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    The scope of this study confined to Axon Hospitals, Hyderabad . This study will give a

    brief picture of human side of the employees to know the level of climate prevailing in

    the organization.

    ANALYSIS AND INTERPRETATION

    Table 1:

    Age of the respondents

    S. No. Age No of Respondents Percentage

    1. 20 30 years 19 19

    2. 30 40 years 66 66

    3. 40 - 50 years 10 10

    4 Above 50 5 5

    Total 100 100

    Chart 1:

    Age of the respondents

    Inference:

    19

    66

    10

    5

    0

    10

    20

    30

    40

    50

    60

    70

    20 30 years 30 40 years 40 - 50 years Above 50

    Per

    cen

    tag

    e

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    The above reveals the fact that Majority of the respondents, about 66% belong

    to the category of 3040 years of age and 19% belong to the category of 20-30 years of

    age and 10% belong to the category of 40-50 years of age and 5% belong to the category

    of above 50 years of age.

    Table 2:

    Educational Qualification of the respondents

    S. No. Qualification No of Respondents Percentage

    1. Below SSLC 18 18

    2. SSLC 45 45

    3. XII 30 30

    4. Diploma 5 5

    5. Degree 2 2

    Total 100 100

    Chart 2:

    Educational Qualification of the respondents

    18

    45

    30

    5

    2

    0

    5

    10

    15

    20

    25

    30

    35

    40

    45

    50

    Below SSLC SSLC XII Diploma Degree

    Per

    cen

    tag

    e

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    Inference:

    The above reveals the fact that about 18% of the respondents are Below

    SSLC, 45% of the respondents are SSLC and 30% of the respondents are 12 th standard.

    2% of the respondents are degree holders and 5% of the respondents are diploma holders.

    Table 3:

    Respondents working years of experience in SIRF

    S. No. Working Since No of Respondents Percentage

    1. Below 5 12 12

    2. 5 10 10 10

    3. 10 15 52 52

    4. 15 20 20 20

    5. Above 20 6 6

    Total 100 100

    Chart 3:

    Respondents working years of experience in SIRF

    Inference:

    12 10

    52

    20

    6

    0

    10

    20

    30

    40

    50

    60

    Below 10 5 10 10 15 15 20 Above 20

    Per

    cen

    tag

    e

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    From the above fact, the workings experiences in the organization of the

    respondents are about 52% belong to the category of 10-15 years and 20% belong to the

    category of 15-20 years. 6% of the respondents belong to the category of above 20 years

    and 10% of the respondents belong to the category of 5 -10 years and 12% belong to the

    category of below 5 years.

    Table 4:

    Response regarding safe working environment

    Chart 4:

    Response regarding safe working environment

    S. No. Opinion Number of Respondents

    Percentage

    1. Strongly Disagree 4 4

    2. Disagree 4 43. Neutral - -

    4. Agree 71 71

    5. Strongly Agree 21 21

    Total 100 100

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    Inference:

    Nearly 71% of the respondents agree with the safe working environment,

    21% of the respondents strongly agree. 4% of the respondents disagree and remaining 4%

    of the respondents are strongly disagreeing related to safe working environment.

    Table 5:

    Response regarding work area with clean, comfortable and necessary

    equipments

    4 4

    0

    71

    21

    0

    10

    20

    30

    40

    50

    60

    70

    80

    Strongly Disagree Disagree Neutral Agree Strongly Agree

    Per

    cen

    tag

    e

    S. No. Opinion Number of

    Respondents

    Percentage

    1. Strongly Disagree - -

    2. Disagree 8 8

    3. Neutral 4 4

    4. Agree 63 63

    5. Strongly Agree 25 25

    Total 100 100

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    Chart 5:

    Response regarding work area with clean, comfortable and necessary

    equipments

    Inference:

    From the above fact, it is clear that 25% of the respondents strongly agree

    and 63% agree that their work area is clean and comfortable with necessary equipments.

    8% disagree and 4% of the respondents have no idea.

    Table 6:

    Response regarding maintaining a good balance between work & other

    aspects of life

    0

    8

    4

    63

    25

    0

    10

    20

    30

    40

    50

    60

    70

    Strongly Disagree Disagree Neutral Agree Strongly Agree

    Per

    cen

    tag

    e

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    Chart 6:

    Response regarding maintaining a good balance between work & other

    aspects of life

    Inference:

    S. No. Opinion Number of

    Respondents

    Percentage

    1. Strongly Disagree 2 2

    2. Disagree 1 1

    3. Neutral 3 3

    4. Agree 70 70

    5. Strongly Agree 24 24

    Total 100 100

    2 13

    70

    24

    0

    10

    20

    30

    40

    50

    60

    70

    80

    Strongly Disagree Disagree Neutral Agree Strongly Agree

    Per

    cen

    tag

    e

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    From the above reveals the fact that 24% strongly agree and 70% agree that

    they maintain a good balance between work and other aspect of life, 3% have no idea and

    remaining 1% disagree and 2% strongly disagree.

    Table 7:

    Response regarding satisfaction with the working condition

    Chart 7:

    Response regarding satisfaction with the working condition

    S. No. Opinion Number of Respondents

    Percentage

    1. Strongly Disagree 3 3

    2. Disagree 7 7

    3. Neutral 1 1

    4. Agree 72 72

    5. Strongly Agree 17 17

    Total 100 100

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    Inference:

    From the above reveals the fact that 17% of the respondent strongly agree

    and 72% agree with the satisfaction of the working conditions. 1% has no idea and

    remaining 7% disagree and 3% strongly disagree.

    Table 8:

    Response regarding flexibility to arrange work schedule to meet

    personal/family responsibilities

    3

    7

    1

    72

    17

    0

    10

    20

    30

    40

    50

    60

    70

    80

    Strongly Disagree Disagree Neutral Agree Strongly Agree

    Per

    cen

    tag

    e

    S. No. Opinion Number of Respondents

    Percentage

    1. Strongly Disagree - -

    2. Disagree 18 18

    3. Neutral 4 4

    4. Agree 65 65

    5. Strongly Agree 13 13Total 100 100

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    Chart 8:

    Response regarding flexibility to arrange work schedule to meet

    personal/family responsibilities

    Inference:

    From the above reveals the fact that majority of the respondents, about 13%

    strongly agree and 65% agree that they have flexibility to arrange work schedule to meet

    personal/family responsibilities. 18% disagree and 4% have no opinion.

    Table 9:

    Response regarding superior help and support

    0

    18

    4

    65

    13

    0

    10

    20

    30

    40

    50

    60

    70

    Strongly Disagree Disagree Neutral Agree Strongly Agree

    Per

    cen

    tag

    e

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    Chart 9:

    Response regarding superior help and support

    Inference:

    S. No. Opinion Number of

    Respondents

    Percentage

    1. Strongly Disagree 1 1

    2. Disagree 1 1

    3. Neutral 2 2

    4. Agree 75 75

    5. Strongly Agree 21 21

    Total 100 100

    1 1 2

    75

    21

    0

    10

    20

    30

    40

    50

    60

    70

    80

    Strongly Disagree Disagree Neutral Agree Strongly Agree

    Per

    cen

    tag

    e

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    From the above fact reveals that employees receive help and support from

    the superior. Majority of the respondents about, 75% agree and 21% strongly agree. 2%

    have no idea, 1% percent disagrees and 1% strongly disagrees.

    Table 10:

    Response regarding feedback by superior

    Chart 10:

    Response regarding feedback by superior

    S. No. Opinion Number of

    Respondents

    Percentage

    1. Strongly Disagree - -

    2. Disagree 1 1

    3. Neutral 9 9

    4. Agree 69 695. Strongly Agree 21 21

    Total 100 100

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    Inference:

    From the above fact it is clear that 21% strongly agree and 69% agree that they

    receive regular feedback from their superiors. 9% have no idea and 1% disagrees.

    Table 11:

    Response regarding working with co-workers

    0 1

    9

    69

    21

    0

    10

    20

    30

    40

    50

    60

    70

    80

    Strongly Disagree Disagree Neutral Agree Strongly Agree

    Per

    cen

    tag

    e

    S. No. Opinion Number of

    Respondents

    Percentage

    1. Strongly Disagree - -

    2. Disagree - -

    3. Neutral 1 1

    4. Agree 72 725. Strongly Agree 27 27

    Total 100 100

    31

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    Chart 11:

    Response regarding working with co-workers

    Inference:

    Nearly 72% of the respondents agree and 27% strongly agree with the fact

    that they work in team with co-workers and 1% of the respondents have no idea.

    Table 12:

    Response regarding communication

    0 0 1

    72

    27

    0

    10

    20

    30

    40

    50

    60

    70

    80

    Strongly Disagree Disagree Neutral Agree Strongly Agree

    Per

    cen

    tag

    e

    32

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    Chart 12:

    Response regarding communication

    Inference:

    S. No. Opinion Number of

    Respondents

    Percentage

    1. Strongly Disagree - -

    2. Disagree 6 6

    3. Neutral 6 6

    4. Agree 66 66

    5. Strongly Agree 22 22

    Total 100 100

    0

    6 6

    66

    22

    0

    10

    20

    30

    40

    50

    60

    70

    Strongly Disagree Disagree Neutral Agree Strongly Agree

    Per

    cen

    tag

    e

    33

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    From the above fact it is clear that majority of the respondents, about 22%

    strongly agree and 66% agree that their department communicate well with other

    department. 6% disagree and 6% have no idea.

    Table 13:

    Response regarding department contribution

    Chart 13:

    Response regarding department contribution

    S. No. Opinion Number of Respondents

    Percentage

    1. Strongly Disagree 1 1

    2. Disagree 1 1

    3. Neutral 24 24

    4. Agree 66 66

    5. Strongly Agree 28 28

    Total 100 100

    34

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    Inference:

    From the above fact it is clear that 28% of the respondents strongly agree and

    66% agree that their department make a valuable contribution to the organization. 1% of

    the respondents disagree and 1% of the respondents strongly disagree and 24% of the

    respondents have no opinion.

    Table 14:

    Response regarding department meets its customer requirements

    1 1

    24

    66

    28

    0

    10

    20

    30

    40

    50

    60

    70

    Strongly Disagree Disagree Neutral Agree Strongly Agree

    Per

    cen

    tag

    e

    S. No. Opinion Number of Respondents

    Percentage

    1. Strongly Disagree 1 1

    2. Disagree - -

    3. Neutral 2 2

    4. Agree 68 685. Strongly Agree 29 29

    Total 100 100

    35

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    Chart 14:

    Response regarding department meets its customer requirements

    Inference:

    From the above fact it is clear that majority of the respondents, about

    29% strongly agree and 68% agree that their departments meet its customer requirements.

    1% of the respondents strongly disagree and 2% of the respondents have no opinion.

    Table 15:

    Response regarding management attention towards suggestion

    10

    2

    68

    29

    0

    10

    20

    30

    40

    50

    60

    70

    80

    Strongly Disagree Disagree Neutral Agree Strongly Agree

    Per

    cen

    tag

    e

    36

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    Chart 15:

    Response regarding management attention towards suggestion

    Inference:

    S. No. Opinion Number of

    Respondents

    Percentage

    1. Strongly Disagree - -

    2. Disagree - -

    3. Neutral 1 1

    4. Agree 75 75

    5. Strongly Agree 24 24

    Total 100 100

    0 0 1

    75

    24

    0

    10

    20

    30

    40

    50

    60

    70

    80

    Strongly Disagree Disagree Neutral Agree Strongly Agree

    Per

    cen

    tag

    e

    37

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    From the above fact it is clear that 24% strongly agree and 75% of the

    respondents agree that management pays careful attention to their suggestion and 1% of

    the respondents have no opinion.

    Table 16:

    Response regarding trust in management

    Chart 16:

    Response regarding trust in management

    S. No. Opinion Number of Respondents

    Percentage

    1. Strongly Disagree - -

    2. Disagree 1 1

    3. Neutral 1 1

    4. Agree 66 66

    5. Strongly Agree 32 32

    Total 100 100

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    Inference:

    From the above fact it is clear that 32% strongly agree and 66% agree that they

    trust management.1% of the respondent disagree and 1% of the respondent have no

    opinion.

    Table 17:

    Response regarding management understanding

    0 1 1

    66

    32

    0

    10

    20

    30

    40

    50

    60

    70

    Strongly Disagree Disagree Neutral Agree Strongly Agree

    Per

    cen

    tag

    e

    S. No. Opinion Number of

    Respondents

    Percentage

    1. Strongly Disagree - -

    2. Disagree 2 2

    3. Neutral 4 4

    4. Agree 68 68

    5. Strongly Agree 26 26

    Total 100 100

    39

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    Chart 17:

    Response regarding management understanding

    Inference:

    From the above fact it is clear that majority of the respondent, about 26%

    strongly agree and 68% agree that management understand what is going on in their

    department. 4% have no opinion and 2% disagree.

    Table 18:

    Response regarding treated with respect

    02

    4

    68

    26

    0

    10

    20

    30

    40

    50

    60

    70

    80

    Strongly Disagree Disagree Neutral Agree Strongly Agree

    Per

    cen

    tag

    e

    40

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    Chart 18:

    Response regarding treated with respect

    Inference:

    S. No. Opinion Number of

    Respondents

    Percentage

    1. Strongly Disagree - -

    2. Disagree 2 2

    3. Neutral 4 4

    4. Agree 69 69

    5. Strongly Agree 25 25

    Total 100 100

    02

    4

    69

    25

    0

    10

    20

    30

    40

    50

    60

    70

    80

    Strongly Disagree Disagree Neutral Agree Strongly Agree

    Per

    cen

    tag

    e

    41

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    Nearly majority of the respondents agree that they are treated with respect.

    25% strongly agree and 69% agree. 4% of the respondents have no opinion and 2% of the

    respondents disagree.

    Table 19:

    Response regarding suggestions for the development of the organization

    Chart 19:

    Response regarding suggestions for the development of the organization

    S. No. Opinion Number of

    Respondents

    Percentage

    1. Strongly Disagree 1 1

    2. Disagree 2 2

    3. Neutral 2 2

    4. Agree 74 745. Strongly Agree 21 21

    Total 100 100

    42

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    Inference:

    From the above fact it is clear that majority of the respondent, about

    21% strongly agree and 74% agree that they wish to give suggestion for the development

    of the organization. 2% have no opinion and 2% disagree and 1% strongly disagree.

    Table 20:

    Response regarding information

    1 2 2

    74

    21

    0

    10

    20

    30

    40

    50

    60

    70

    80

    Strongly Disagree Disagree Neutral Agree Strongly Agree

    Per

    cen

    tag

    e

    S. No. Opinion Number of Respondents

    Percentage

    1. Strongly Disagree 2 2

    2. Disagree 4 4

    3. Neutral 29 29

    4. Agree 64 64

    5. Strongly Agree 20 20

    Total 100 100

    43

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    Chart 20:

    Response regarding information

    Inference:

    From the above fact it is clear that majority of the respondents, about 20%

    strongly agree and 64% agree that management adequately inform to the department

    about what is going on in the organization. 29% have no opinion and 4% disagree and

    2% strongly disagree.

    Table 21:

    Response regarding work process

    24

    29

    64

    20

    0

    10

    20

    30

    40

    50

    60

    70

    Strongly Disagree Disagree Neutral Agree Strongly Agree

    Per

    cen

    tag

    e

    44

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    Chart 21:

    Response regarding work process

    Inference:

    S. No. Opinion Number of

    Respondents

    Percentage

    1. Strongly Disagree - -

    2. Disagree 3 3

    3. Neutral 3 3

    4. Agree 74 74

    5. Strongly Agree 20 20

    Total 100 100

    03 3

    74

    20

    0

    10

    20

    30

    40

    50

    60

    70

    80

    Strongly Disagree Disagree Neutral Agree Strongly Agree

    Per

    cen

    tag

    e

    45

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    From the above fact it is clear that 20% strongly agree and 74% agree that the

    organization encourages them to develop improved work process. 3% have no opinion

    and 3% of the respondents disagree.

    Table 22:

    Response regarding involvement in decision making

    Chart 22:

    Response regarding involvement in decision making

    S. No. Opinion Number of Respondents

    Percentage

    1. Strongly Disagree 1 1

    2. Disagree 4 4

    3. Neutral 15 15

    4. Agree 62 62

    5. Strongly Agree 18 18

    Total 100 100

    46

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    Inference:

    From the above fact it is clear that majority of the respondents,

    about 18% strongly agree and 62% agree that management seeks the involvement of

    employees in decision making. 15% have no opinion, 4% disagree and 1% strongly

    disagrees.

    Table 23:

    Response regarding individual needs

    14

    15

    62

    18

    0

    10

    20

    30

    40

    50

    60

    70

    Strongly Disagree Disagree Neutral Agree Strongly Agree

    Per

    cen

    tag

    e

    S. No. Opinion Number of

    Respondents

    Percentage

    1. Strongly Disagree - -

    2. Disagree 14 14

    3. Neutral 12 12

    4. Agree 61 615. Strongly Agree 13 13

    Total 100 100

    47

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    Chart 23:

    Response regarding individual needs

    Inference:

    From the above fact it is clear that majority of the respondents, about 13%

    strongly agree and 61% agree that organization is sensitive towards their individual

    needs. 12% have no opinion and 14% disagree

    Table 24:

    Response regarding knowledge of other department

    0

    1412

    61

    13

    0

    10

    20

    30

    40

    50

    60

    70

    Strongly Disagree Disagree Neutral Agree Strongly Agree

    Per

    cen

    tag

    e

    48

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    Chart 24:

    Response regarding knowledge of other department

    Inference:

    S. No. Opinion Number of

    Respondents

    Percentage

    1. Strongly Disagree 1 1

    2. Disagree 4 4

    3. Neutral 12 22

    4. Agree 61 61

    5. Strongly Agree 13 12

    Total 100 100

    14

    22

    61

    12

    0

    10

    20

    30

    40

    50

    60

    70

    Strongly Disagree Disagree Neutral Agree Strongly Agree

    Per

    cen

    tag

    e

    49

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    From the above fact it is clear that majority of the respondents, about 12%

    strongly agree and 61% agree that they know what is happening in other department.

    22% have no opinion and 4% disagree and 1% strongly disagrees.

    Table 25:

    Response regarding recognition of good work

    Chart 25:

    Response regarding recognition of good work

    S. No. Opinion Number of

    Respondents

    Percentage

    1. Strongly Disagree - -

    2. Disagree 4 4

    3. Neutral 6 6

    4. Agree 65 65

    5. Strongly Agree 25 25

    Total 100 100

    50

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    Inference:

    From the above fact it is clear that majority of the respondents, about 25%

    strongly agree and 65% agree that they are recognized for their good work. 6% have no

    opinion and 4% of the respondents disagree..

    Table 26:

    Response regarding receiving appropriate feedback about performance

    0

    46

    65

    25

    0

    10

    20

    30

    40

    50

    60

    70

    Strongly Disagree Disagree Neutral Agree Strongly Agree

    Per

    cen

    tag

    e

    S. No. Opinion Number of

    Respondents

    Percentage

    1. Strongly Disagree 1 1

    2. Disagree 4 4

    3. Neutral 3 3

    4. Agree 77 775. Strongly Agree 15 15

    Total 100 100

    51

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    Chart 26:

    Response regarding receiving appropriate feedback about performance

    Inference:

    From the above fact it is clear that majority of the respondents, about 15%

    strongly agree and 77% agree that they receive appropriate feedback about their

    performance from the management. 3% have no opinion, 4% disagree and 1% strongly

    disagrees.

    Table 27:

    Response regarding work expectation

    14 3

    77

    15

    0

    10

    20

    30

    40

    50

    60

    70

    80

    90

    Strongly Disagree Disagree Neutral Agree Strongly Agree

    Per

    cen

    tag

    e

    52

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    Chart 27:

    Response regarding work expectation

    Inference:

    S. No. Opinion Number of

    Respondents

    Percentage

    1. Strongly Disagree - -

    2. Disagree 2 2

    3. Neutral 10 10

    4. Agree 70 70

    5. Strongly Agree 18 18

    Total 100 100

    02

    10

    70

    18

    0

    10

    20

    30

    40

    50

    60

    70

    80

    Strongly Disagree Disagree Neutral Agree Strongly Agree

    Per

    cen

    tag

    e

    53

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    From the above fact it is clear that majority of the respondents,

    about 18% strongly agree and 70% agree that realistic work is expected by the

    management. 10% have no opinion and 2% disagree.

    Table 28:

    Response regarding satisfaction with the pay and benefit

    Chart 28:

    Response regarding satisfaction with the pay and benefit

    S. No. Opinion Number of

    Respondents

    Percentage

    1. Strongly Disagree 3 3

    2. Disagree 17 17

    3. Neutral 3 34. Agree 60 60

    5. Strongly Agree 17 17

    Total 100 100

    54

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    Inference:

    From theabove fact reveals the employees satisfaction with the pay and

    benefit they receive. 17% of the respondents strongly agree, 60% agree, 3% have no idea

    and 17% disagree and 3% strongly disagree.

    Table 29:

    Response regarding promotions based on the performance

    3

    17

    3

    60

    17

    0

    10

    20

    30

    40

    50

    60

    70

    Strongly Disagree Disagree Neutral Agree Strongly Agree

    Per

    cen

    tag

    e

    S. No. Opinion Number of

    Respondents

    Percentage

    1. Strongly Disagree 1 1

    2. Disagree 9 9

    3. Neutral 10 10

    4. Agree 67 67

    5. Strongly Agree 13 13

    Total 100 100

    55

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    Chart 29:

    Response regarding promotions based on the performance

    Inference:

    From the above fact it is clear that majority of the respondents, about 13%

    strongly agree and 67% agree promotions are based on performance. 10% have no

    opinion, 9% disagree and 1% strongly disagrees.

    Table 30:

    Response regarding job related training

    1

    9 10

    67

    13

    0

    10

    20

    30

    40

    50

    60

    70

    80

    Strongly Disagree Disagree Neutral Agree Strongly Agree

    Per

    cen

    tag

    e

    56

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    Chart 30:

    Response regarding job related training

    Inference:

    S. No. Opinion Number of

    Respondents

    Percentage

    1. Strongly Disagree 2 2

    2. Disagree 5 5

    3. Neutral 3 3

    4. Agree 72 72

    5. Strongly Agree 18 18

    Total 100 100

    2

    5

    3

    72

    18

    0

    10

    20

    30

    40

    50

    60

    70

    80

    Strongly Disagree Disagree Neutral Agree Strongly Agree

    Perc

    entag

    e

    57

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    From the above fact it is clear that 18% of the respondents strongly agree and

    72% agree that they receive adequate job related training. 5% of the respondents disagree

    and 2% of the respondents strongly disagree and 3% of the respondents have no opinion

    Table 31:

    Response regarding skills to perform job effectively

    Chart 31:

    Response regarding skills to perform job effectively

    S. No. Opinion Number of Respondents

    Percentage

    1. Strongly Disagree - -

    2. Disagree - -

    3. Neutral 4 4

    4. Agree 68 68

    5. Strongly Agree 28 28

    Total 100 100

    58

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    Inference:

    From the above fact it is clear that 28% of the respondents strongly agree and

    68% agree that they have skills to perform job effectively. 4% of the respondents have no

    opinion

    Table 32:

    Response regarding improving performance

    0 0

    4

    68

    28

    0

    10

    20

    30

    40

    50

    60

    70

    80

    Strongly Disagree Disagree Neutral Agree Strongly Agree

    Per

    cen

    tag

    e

    S. No. Opinion Number of

    Respondents

    Percentage

    1. Strongly Disagree - -

    2. Disagree 4 4

    3. Neutral 14 14

    4. Agree 71 71

    5. Strongly Agree 21 21

    Total 100 100

    59

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    Chart 32:

    Response regarding improving performance

    Inference:

    From the above fact it is clear that majority of the respondents, about 21%

    strongly agree and 71% agree that training helps to improve performance. 14% have no

    opinion and 4% strongly disagree.

    Table 33:

    Response regarding stress in job

    0

    4

    14

    71

    21

    0

    10

    20

    30

    40

    50

    60

    70

    80

    Strongly Disagree Disagree Neutral Agree Strongly Agree

    Per

    cen

    tag

    e

    60

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    Chart 33:

    Response regarding stress in job

    Inference:

    S. No. Opinion Number of

    Respondents

    Percentage

    1. Strongly Disagree 1 1

    2. Disagree 50 50

    3. Neutral 5 5

    4. Agree 35 35

    5. Strongly Agree 9 9

    Total 100 100

    1

    50

    5

    35

    9

    0

    10

    20

    30

    40

    50

    60

    Strongly Disagree Disagree Neutral Agree Strongly Agree

    Per

    cen

    tag

    e

    61

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    From the above fact it is clear that 50% of the respondents strongly disagree

    and 35% agree that they have stress in job. 1% of the respondents strongly disagree and

    9% of the respondents strongly agree. 5% of the respondents have no opinion

    Table 34:

    Response regarding career development

    Chart 34:

    Response regarding career development

    S. No. Opinion Number of

    Respondents

    Percentage

    1. Strongly Disagree - -

    2. Disagree 2 2

    3. Neutral 5 5

    4. Agree 75 75

    5. Strongly Agree 18 18Total 100 100

    62

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    Inference:

    From the above fact it is clear that majority of the respondents, about 18%

    strongly agree and 75% agree that organization help them to develop themselves and

    their career. 5% have no opinion and 2% strongly disagree.

    Table 35:

    Response regarding work overloaded

    02

    5

    75

    18

    0

    10

    20

    30

    40

    50

    60

    70

    80

    Strongly Disagree Disagree Neutral Agree Strongly Agree

    Per

    cen

    tag

    e

    S. No. Opinion Number of Respondents

    Percentage

    1. Strongly Disagree 2 2

    2. Disagree 45 45

    3. Neutral 10 10

    4. Agree 38 38

    5. Strongly Agree 5 5Total 100 100

    63

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    Chart 35:

    Response regarding work overloaded

    Inference:

    From the above fact it is clear that 45% of the respondents strongly disagree

    and 38% agree that there work is overloaded. 5% of the respondents strongly agree and

    2% of the respondents strongly disagree. 10% of the respondents have no opinion

    Table 36:

    Response regarding willingness to put extra effort

    2

    45

    10

    38

    5

    0

    5

    10

    15

    20

    25

    30

    35

    40

    45

    50

    Strongly Disagree Disagree Neutral Agree Strongly Agree

    Per

    centag

    e

    64

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    Chart 36:

    Response regarding willingness to put extra effort

    Inference:

    S. No. Opinion Number of

    Respondents

    Percentage

    1. Strongly Disagree 1 1

    2. Disagree 1 1

    3. Neutral 2 2

    4. Agree 75 75

    5. Strongly Agree 21 21

    Total 100 100

    1 1 2

    75

    21

    0

    10

    20

    30

    40

    50

    60

    70

    80

    Strongly Disagree Disagree Neutral Agree Strongly Agree

    Perce

    ntage

    65

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    From the above fact it is clear that majority of the respondents, about 21%

    strongly agree and 75% agree that they are willing to put extra efforts. 2% have no

    opinion , 1% disagree and 1% strongly disagree.

    Table 37:

    Response regarding proud to work in SIRF

    Chart 37:

    Response regarding proud to work in SIRF

    S. No. Opinion Number of Respondents

    Percentage

    1. Strongly Disagree - -

    2. Disagree 1 1

    3. Neutral 2 2

    4. Agree 67 67

    5. Strongly Agree 30 30

    Total 100 100

    66

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    Inference:

    From the above fact it is clear that 30% of the respondents strongly agree and

    67% agree that they are proud to work in the organization. 2% of the respondents have no

    opinion and 1% of the respondent disagrees.

    Table 38:

    Response regarding loyal towards SIRF

    0 12

    67

    30

    0

    10

    20

    30

    40

    50

    60

    70

    80

    Strongly Disagree Disagree Neutral Agree Strongly Agree

    Perc

    entag

    e

    S. No. Opinion Number of

    Respondents

    Percentage

    1. Strongly Disagree - -

    2. Disagree 1 1

    3. Neutral 3 3

    4. Agree 65 65

    5. Strongly Agree 31 31

    Total 100 100

    67

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    Chart 38:

    Response regarding loyal towards SIRF

    Inference:

    From the above fact it is clear that 31% of the respondents strongly agree and

    65% agree that they are loyal to the organization. 3% of the respondents have no opinion

    and 1% of the respondent disagrees.

    Table 39:

    Response regarding plan to spend entire career in SIRF

    0 13

    65

    31

    0

    10

    20

    30

    40

    50

    60

    70

    Strongly Disagree Disagree Neutral Agree Strongly Agree

    Per

    centag

    e

    68

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    Chart 39:

    Response regarding plan to spend entire career in SIRF

    Inference:

    S. No. Opinion Number of

    Respondents

    Percentage

    1. Strongly Disagree - -

    2. Disagree 3 3

    3. Neutral 21 21

    4. Agree 67 67

    5. Strongly Agree 29 29

    Total 100 100

    03

    21

    67

    29

    0

    10

    20

    30

    40

    50

    60

    70

    80

    Strongly Disagree Disagree Neutral Agree Strongly Agree

    Per

    cen

    tag

    e

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    From the above fact it is clear that majority of the respondents, about 29%

    strongly agree and 67% agree that they plan to spend their entire career in the

    organization. 21% have no opinion and 3% disagree.

    Table 40:

    Response regarding high working morale

    Chart 40:

    Response regarding high working morale

    S. No. Opinion Number of Respondents

    Percentage

    1. Strongly Disagree - -

    2. Disagree 1 1

    3. Neutral 3 3

    4. Agree 65 65

    5. Strongly Agree 31 31

    Total 100 100

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    Inference:

    From the above fact it is clear that 31% of the respondents strongly agree and

    65% agree that they have high working morale. 3% of the respondents have no opinion

    and 1% of the respondent disagrees.

    Table 41:

    Response regarding recommending SIRF to others as a best place to work

    0 13

    65

    31

    0

    10

    20

    30

    40

    50

    60

    70

    Strongly Disagree Disagree Neutral Agree Strongly Agree

    Per

    cen

    tag

    e

    S. No. Opinion Number of

    Respondents

    Percentage

    1. Strongly Disagree - -

    2. Disagree 5 5

    3. Neutral 1 1

    4. Agree 59 59

    5. Strongly Agree 35 35Total 100 100

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    Chart 41:

    Response regarding recommending SIRF to others as a best place to work

    Inference:

    From the above fact it is clear that majority of the respondents, about 35%

    strongly agree and 59% agree that they will recommend to others as a best place to work.

    1% of the respondents have no opinion and 5% disagree.

    Response regarding the strength of the organisation

    Team work.

    New ideas, Quality, Trust, Hard work and unity.

    Achieving target

    0

    5

    1

    59

    35

    0

    10

    20

    30

    40

    50

    60

    70

    Strongly Disagree Disagree Neutral Agree Strongly Agree

    Per

    cen

    tag

    e

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    Safe working environment.

    Trusting employees.

    Excellent working environment.

    Treat everybody as equal.

    Producing quality service that meet patient requirements.

    Employees valuable contribution.

    Appropriate and relevant suggestions by superior.

    Response regarding areas need improvement in the organization

    Environment working condition.

    Production capacity to be increased.

    Need to improve manual operating system.

    Need to recruit people of required education qualification.

    OVERALL ORGANIZATIONAL CLIMATE

    Objective:

    To find the overall Organizational Climate level in the organization.

    Karl Pearsons standard deviation is applied to analysis the level of Organizational

    Climate in the organization.

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    Table 42:

    No of Response Values(X) (X- x ) (X- x )2

    1 155 3.05 9.3025

    2 140 -11.95 142.80253 142 -9.95 99.0025

    4 159 7.05 49.7025

    5 148 -3.95 15.6025

    6 148 -3.95 15.6025

    7 165 13.05 170.3025

    8 152 0.05 0.0025

    9 163 11.05 122.1025

    10 177 25.05 627.5025

    11 118 -33.95 1152.603

    12 143 -8.95 80.1025

    13 152 0.05 0.0025

    14 152 0.05 0.0025

    15 158 6.05 36.6025

    16 144 -7.95 63.2025

    17 142 -9.95 99.0025

    18 138 -13.95 194.6025

    19 139 -12.95 167.7025

    20 147 -4.95 24.5025

    21 190 38.05 1447.803

    22 150 -1.95 3.8025

    23 154 2.05 4.202524 151 -0.95 0.9025

    25 146 -5.95 35.4025

    26 166 14.05 197.4025

    27 150 -1.95 3.8025

    28 148 -3.95 15.6025

    29 150 -1.95 3.8025

    30 167 15.05 226.5025

    31 171 19.05 362.9025

    32 158 6.05 36.6025

    33 148 -3.95 15.6025

    34 146 -5.95 35.402535 166 14.05 197.4025

    36 173 21.05 443.1025

    37 168 16.05 257.6025

    38 168 16.05 257.6025

    39 157 5.05 25.5025

    40 126 -25.95 673.4025

    41 148 -3.95 15.6025

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    42 169 17.05 290.7025

    43 150 -1.95 3.8025

    44 129 -22.95 526.7025

    45 137 -14.95 223.5025

    46 152 0.05 0.0025

    47 149 -2.95 8.702548 152 0.05 0.0025

    49 152 0.05 0.0025

    50 152 0.05 0.0025

    51 147 -4.95 24.5025

    52 152 0.05 0.0025

    53 152 0.05 0.0025

    54 180 28.05 786.8025

    55 173 21.05 443.1025

    56 152 0.05 0.0025

    57 152 0.05 0.0025

    58 152 0.05 0.002559 152 0.05 0.0025

    60 152 0.05 0.0025

    61 119 -32.95 1085.703

    62 176 24.05 578.4025

    63 152 0.05 0.0025

    64 163 11.05 122.1025

    65 152 0.05 0.0025

    66 160 8.05 64.8025

    67 155 3.05 9.3025

    68 161 9.05 81.9025

    69 170 18.05 36.6025

    70 145 -6.95 36.6025

    71 156 4.05 36.6025

    72 164 12.05 36.6025

    73 144 -7.95 36.6025

    74 145 -6.95 48.3025

    75 144 -7.95 63.2025

    76 149 -2.95 8.7025

    77 158 6.05 36.6025

    78 141 -10.05 119.9025

    79 153 1.05 1.102580 162 10.05 101.0025

    81 136 -15.95 254.4025

    82 131 -20.95 433.9025

    83 138 -13.95 194.6025

    84 146 -5.95 35.4025

    85 152 0.05 0.0025

    86 144 -7.95 63.2025

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    87 139 -12.95 167.7025

    88 137 -14.95 223.5025

    89 142 -9.95 99.0025

    90 145 -6.95 48.3025

    91 144 -7.95 63.2025

    92 148 -3.95 15.602593 166 14.05 197.4025

    94 176 24.05 578.4025

    95 89 -62.95 3962.703

    96 184 32.05 1027.23

    97 184 32.05 1027.23

    98 146 -5.95 35.4025

    99 145 -6.95 48.3025

    100 145 -6.95 48.3025

    x = 15195 (X- x )2 = 21086.75

    x = 15195/100 = 151.95

    = NxX /)(2

    = 100/75.21086 = 867.210 =14.52

    No of Respondents

    Organizational Climate

    TotalLow Moderate High

    100 7 75 18 100

    Inference:From the above table, it can be inferred that 18% of the respondents reveals

    high climate and 75% of the respondent reveals moderate climate and remaining 7% of

    the respondents reveals a very low climate in the organization.

    ANOVA

    Table 42.1:

    Cross Tabulation for Environment and Climate:

    Objective

    To find out significant difference between working environment and

    organizational climate.

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    H0: There is no significant difference between the working environment and climate in

    the organization.

    H1: There is a significant difference between the working environment and climate in the

    organization.

    ENVIRONMENTORGANIZATIONAL CLIMATE

    TOTALLOW MODERATE HIGH

    LOW 1 3 3 7

    MODERATE 6 67 5 78

    HIGH - 5 10 15

    TOTAL 7 75 18 100

    X1 X12 X2 X2

    2 X3 X32

    1 1 3 9 3 9

    6 36 67 4489 5 25

    0 0 5 25 10 100

    7 37 75 4523 18 134

    STEP1: Total sum of all the items:

    T = X1+ X2+ X3 = 7+75+18 = 100

    CorrelationFactor = T2 / 9 = (100)2/9 = 1111.11.

    STEP 2: Total sum of squares.

    = X12 + X2

    2 + X32 + X4

    2 C.F

    = 37+ 4523+134 -1111.11= 4694-1111.11

    = 3582.85

    STEP 3: Sum of squares between varieties:

    = X12/N + X2

    2/N + X32/N+ X4

    2/N - C.F

    = (7)2/3 + (75)2/3 + (18)2/3 1111.11

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    = 1999.33-1111.11

    = 888.22

    STEP 4: Sum of squares with in varieties:

    = Total sum of squares sum of squares between varieties= 3582.85 888.22

    = 2694.62

    ANALYSIS OF VARIANCE TABLE:

    F= Variance between varieties/ Variance with in varieties.

    Tabulated F = 5.1433 [for degree of freedom V1 = 2, V2 = 6]

    Since calculated F is lesser than the tabulated, null hypothesis is accepted.

    Inference:

    The calculated value of F is lesser than the table value. Therefore the null

    hypothesis is accepted. This implies that there is no significant difference between the

    working environment and climate in the organization.

    Table 42.2:

    Cross Tabulation for Team Work and Climate:

    Objective

    To find out the significant difference between team work and organizational

    climate.

    H0: There is no significant difference between the team work and climate in the

    organization.

    Source of variation Sum of

    Squares

    Degrees of

    freedom

    Variance Value of F

    Between varieties

    With in varieties

    888.22

    2694.62

    3 1 = 2

    9 3 = 6

    888.22/2 = 444.11

    2694.62/6= 449.10

    0.9888

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    H1: There is a significant difference between the team work and climate in the

    organization.

    TEAM WORK

    ORGANIZATIONAL CLIMATE

    TOTALLOW MODERATE HIGHLOW 1 - - 1

    MODERATE 6 74 5 85

    HIGH - 1 13 14

    TOTAL 7 75 18 100

    X1 X12 X2 X2

    2 X3 X32

    1 1 0 0 0 0

    6 36 74 5475 5 25

    0 0 1 1 13 169

    7 37 75 5625 18 324

    STEP1: Total sum of all the items:

    T = X1+ X2

    + X3= 7+75+18 = 100

    CorrelationFactor = T2 / 9 = (100)2/9 = 1111.11.

    STEP 2: Total sum of squares.

    = X12 + X2

    2 + X32 + X4

    2 C.F

    = 37+ 5625+324 -1111.11

    = 5998 - 1111.11= 4886.89

    STEP 3: Sum of squares between varieties:

    = X12/N + X2

    2/N + X32/N+ X4

    2/N - C.F= (7)2/3 + (75)2/3 + (18)2/3 1111.11

    = 1999.33-1111.11

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    = 888.22

    STEP 4: Sum of squares with in varieties:

    = Total sum of squares sum of squares between varieties

    = 4886.89 888.22= 3998.67

    ANALYSIS OF VARIANCE TABLE:

    F= Variance between varieties/ Variance with in varieties.

    Tabulated F = 5.7861 [for degree of freedom V1 = 2, V2 = 5]

    Since calculated F is lesser than the tabulated, null hypothesis is accepted.

    Inference:

    The calculated value of F is lower than the table value. Therefore the null

    hypothesis is accepted. This implies that there is no significant difference between the

    team work and climate in the organization.

    Table 42.3:

    Cross Tabulation for Management Effectiveness and Climate:

    Objective

    To find out the significant difference between management effectiveness and

    organizational climate.

    H0: There is no significant difference between management effectiveness and climate in

    the organization.

    Source of variation Sum of

    Squares

    Degrees of

    freedom

    Variance Value of F

    Between varieties

    With in varieties

    888.22

    3998.67

    3 1 = 2

    9 4 = 5

    888.22/2 = 444.11

    3998.67/5= 799.73

    0.5553

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    H1: There is a significant difference between management effectiveness and climate in

    the organization.

    MANAGEMENT

    EFFECTIVENESS

    ORGANIZATIONAL CLIMATE

    TOTALLOW MODERATE HIGHLOW 3 - - 3

    MODERATE 4 67 2 73

    HIGH - 8 16 24

    TOTAL 7 75 18 100

    X1 X12 X2 X2

    2 X3 X32

    3 9 0 0 0 0

    4 16 67 4489 2 4

    0 0 8 64 16 256

    7 25 75 4553 18 260

    STEP1: Total sum of all the items:

    T = X1+ X2

    + X3= 7+75+18 = 100

    CorrelationFactor = T2 / 9 = (100)2/9 = 1111.11.

    STEP 2: Total sum of squares.

    = X12 + X2

    2 + X32 + X4

    2 C.F

    = 25+ 4553+260 -1111.11

    = 4838 - 1111.11= 3726.89

    STEP 3: Sum of squares between varieties:

    = X12/N + X2

    2/N + X32/N+ X4

    2/N - C.F= (7)2/3 + (75)2/3 + (18)2/3 1111.11

    = 1999.33-1111.11

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    = 888.22

    STEP 4: Sum of squares with in varieties:

    = Total sum of squares sum of squares between varieties

    = 3726.89 888.22= 2838.67

    ANALYSIS OF VARIANCE TABLE:

    F= Variance between varieties/ Variance with in varieties.

    Tabulated F = 5.7861 [for degree of freedom V1 = 2, V2 = 5]

    Since calculated F is lesser than the tabulated, null hypothesis is accepted.

    Inference:

    The calculated value of F is lower than the table value. Therefore the null

    hypothesis is accepted. This implies that there is no significant difference between

    Management effectiveness and climate in the organization.

    Table 42.4:

    Cross Tabulation for Employees Involvement and Climate:

    Objective

    To find out the significant difference between employees involvement and

    organizational climate.

    H0: There is no significant difference between employees involvement and climate in

    the organization.

    Source of variation Sum of

    Squares

    Degrees of

    freedom

    Variance Value of F

    Between varieties

    With in varieties

    888.22

    2838.67

    3 1 = 2

    9 4 = 5

    888.22/2 = 444.11

    2838.67/5= 567.73

    0.7822

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    H1: There is a significant difference between employees involvement and climate in the

    organization.

    INVOLVEMENT

    ORGANIZATIONAL CLIMATE

    TOTALLOW MODERATE HIGHLOW 5 1 - 6

    MODERATE 2 67 6 75

    HIGH - 7 12 19

    TOTAL 7 75 18 100

    X1 X12 X2 X2

    2 X3 X32

    5 25 1 1 0 0

    2 4 67 4489 6 36

    0 0 7 49 12 144

    7 29 75 4539 18 180

    STEP1: Total sum of all the items:

    T = X1+ X2

    + X3= 7+75+18 = 100

    CorrelationFactor = T2 / 9 = (100)2/9 = 1111.11.

    STEP 2: Total sum of squares.

    = X12 + X2

    2 + X32 + X4

    2 C.F

    = 29+ 4539+180 -1111.11

    = 4568 - 1111.11= 3456.89

    STEP 3: Sum of squares between varieties:

    = X12/N + X2

    2/N + X32/N+ X4

    2/N - C.F= (7)2/3 + (75)2/3 + (18)2/3 1111.11

    = 1999.33-1111.11

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    = 888.22

    STEP 4: Sum of squares with in varieties:

    = Total sum of squares sum of squares between varieties

    = 3456.89 888.22= 2568.67

    ANALYSIS OF VARIANCE TABLE:

    F= Variance between varieties/ Variance with in varieties.

    Tabulated F = 5.7861 [for degree of freedom V1 = 2, V2 = 5]

    Since calculated F is lesser than the tabulated, null hypothesis is accepted.

    Inference:

    The calculated value of F is lower than the table value. Therefore the null

    hypothesis is accepted. This implies that there is no significant difference between

    employees involvement and climate in the organization.

    Table 42.5:

    Cross Tabulation for Employees Reward & Recognition and Climate:

    Objective

    To find out the significant difference between employees reward and recognition

    and organizational climate.

    H0: There is no significant difference between employees reward and recognition and

    climate in the organization.

    Source of variation Sum of

    Squares

    Degrees of

    freedom

    Variance Value of F

    Between varieties

    With in varieties

    888.22

    2568.67

    3 1 = 2

    9 4 = 5

    888.22/2 = 444.11

    2568.67/5= 513.73

    0.8644

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    H1: There is a significant difference between employees reward and recognition and

    climate in the organization.

    REWARD AND

    RECOGNITION

    ORGANIZATIONAL CLIMATE

    TOTALLOW MODERATE HIGHLOW 6 3 - 9

    MODERATE 1 69 9 79

    HIGH - 3 9 12

    TOTAL 7 75 18 100

    X1 X12 X2 X2

    2 X3 X32

    6 36 3 9 0 0

    1 1 69 4761 9 81

    0 0 3 9 9 81

    7 37 75 4539 18 162

    STEP1: Total sum of all the items:

    T = X1+ X2

    + X3= 7+75+18 = 100

    CorrelationFactor = T2 / 9 = (100)2/9 = 1111.11.

    STEP 2: Total sum of squares.

    = X12 + X2

    2 + X32 + X4

    2 C.F

    = 37+ 4779+162 -1111.11

    = 4978 - 1111.11= 3866.89

    STEP 3: Sum of squares between varieties:

    = X12/N + X2

    2/N + X32/N+ X4

    2/N - C.F= (7)2/3 + (75)2/3 + (18)2/3 1111.11

    = 1999.33-1111.11

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    = 888.22

    STEP 4: Sum of squares with in varieties:

    = Total sum of squares sum of squares between varieties

    = 3866.89 888.22= 2978.67

    ANALYSIS OF VARIANCE TABLE:

    F= Variance between varieties/ Variance with in varieties.

    Tabulated F = 5.7861 [for degree of freedom V1 = 2, V2 = 5]

    Since calculated F is lesser than the tabulated, null hypothesis is accepted.

    Inference:

    The calculated value of F is lower than the table value. Therefore the null

    hypothesis is accepted. This implies that there is no significant difference between

    employees reward and recognition and climate in the organization.

    Table 42.6:

    Cross Tabulation for Employees Competency and Climate:

    Objective

    To find out the significant difference between employees competency and

    organizational climate.

    H0: There is no significant difference between employees competency and climate in the

    organization.

    Source of variation Sum of

    Squares

    Degrees of

    freedom

    Variance Value of F

    Between varieties

    With in varieties

    888.22

    2978.67

    3 1 = 2

    9 4 = 5

    888.22/2 = 444.11

    2978.67/5= 595.73

    0.7454

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    H1: There is a significant difference between employees competency and climate in the

    organization.

    COMPETENCY

    ORGANIZATIONAL CLIMATE

    TOTALLOW MODERATE HIGHLOW 2 2 - 4

    MODERATE 5 61 10 76

    HIGH - 12 8 20

    TOTAL 7 75 18 100

    X1 X12 X2 X2

    2 X3 X32

    2 4 2 4 0 0

    5 25 61 3721 10 100

    0 0 12 144 8 64

    7 29 75 3869 18 164

    STEP1: Total sum of all the items:

    T = X1+ X2

    + X3= 7+75+18 = 100

    CorrelationFactor = T2 / 9 = (100)2/9 = 1111.11.

    STEP 2: Total sum of squares.

    = X12 + X2

    2 + X32 + X4

    2 C.F

    = 29+ 3869+164 -1111.11

    = 4062 - 1111.11= 2950.89

    STEP 3: Sum of squares between varieties:

    = X12/N + X2

    2/N + X32/N+ X4

    2/N - C.F= (7)2/3 + (75)2/3 + (18)2/3 1111.11

    = 1999.33-1111.11

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    = 888.22

    STEP 4: Sum of squares with in varieties:

    = Total sum of squares sum of squares between varieties

    = 2950.89 888.22= 2062.67

    ANALYSIS OF VARIANCE TABLE:

    F= Variance between varieties/ Variance with in varieties.

    Tabulated F = 5.7861 [for degree of freedom V1 = 2, V2 = 5]

    Since calculated F is lesser than the tabulated, null hypothesis is accepted.

    Inference:

    The calculated value of F is lower than the table value. Therefore the null

    hypothesis is accepted. This implies that there is no significant difference between

    employees competency and climate in the organization.

    Table 42.7:

    Cross Tabulation for Employees Commitment and Climate:

    Objective

    To find out the significant difference between employees commitment and

    organizational climate.

    H0: There is no significant difference between employees commitment and climate in

    the organization.

    Source of variation Sum of

    Squares

    Degrees of

    freedom

    Variance Value of F

    Between varieties

    With in varieties

    888.22

    2062.67

    3 1 = 2

    9 4 = 5

    888.22/2 = 444.11

    2062.67/5= 412.53

    1.07655

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    H1: There is a significant difference between employees commitment and climate in the

    organization.

    COMMITMENT

    ORGANIZATIONAL CLIMATE

    TOTALLOW MODERATE HIGHLOW 4 - - 4

    MODERATE 3 64 4 71

    HIGH - 11 14 25

    TOTAL 7 75 18 100

    X1 X12 X2 X2

    2 X3 X32

    4 16 0 0 0 0

    3 9 64 4096 4 16

    0 0 11 121 14 196

    7 25 75 4217 18 212

    STEP1: Total sum of all the items:

    T = X1+ X2

    + X3= 7+75+18 = 100

    CorrelationFactor = T2 / 9 = (100)2/9 = 1111.11.

    STEP 2: Total sum of squares.

    = X12 + X2

    2 + X32 + X4

    2 C.F

    = 25+ 4217+212 -1111.11

    = 4454 - 1111.11= 3342.89

    STEP 3: Sum of squares between varieties:

    = X12/N + X2

    2/N + X32/N+ X4

    2/N - C.F= (7)2/3 + (75)2/3 + (18)2/3 1111.11

    = 1999.33-1111.11

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    = 888.22

    STEP 4: Sum of squares with in varieties:

    = Total sum of squares sum of squares between varieties

    = 3342.89 888.22= 2454.67

    ANALYSIS OF VARIANCE TABLE:

    F= Variance between varieties/ Variance with in varieties.

    Tabulated F = 5.7861 [for degree of freedom V1 = 2, V2 = 5]

    Since calculated F is lesser than the tabulated, null hypothesis is accepted.

    Inference:

    The calculated value of F is lower than the table value. Therefore the null

    hypothesis is accepted. This implies that there is no significant difference between

    employees commitment and climate in the organization.

    F - TEST

    TABLE 42.8:

    Overall Result: Dimensions Vs Organizational Climate

    Objective:

    Source of variation Sum of

    Squares

    Degrees of

    freedom

    Variance Value of F

    Between varieties

    With in varieties

    888.22

    2454.67

    3 1 = 2

    9 4 = 5

    888.22/2 = 444.11

    2454.67/5= 490.93

    0.8985

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    To test the significance of the difference between Dimensions and Organizational

    Climate in the organization.

    DIMENSION MEAN SD FEnvironment 19.77 2.56 0.9888

    Team Work 24.92 5.75 0.5553

    Management Effectiveness 20.93 2.15 0.7822

    Involvement 19.34 2.56 0.8644

    Rewards and Recognition 19.52 2.68 0.7454

    Competency 22.34 2.43 1.0765

    Commitment 25.13 3.02 0.8985

    Inference:

    From the above table, it is clear that there is no significant difference between

    the climate dimensions and the overall level of organizational climate.

    FINDINGS

    Majority of the respondents, about 66% belong to the category of 3040 years of

    age.

    Majority of the respondents educational qualification, about 45% belong to thecategory of SSLC and 30% belong to the category of12th standard.

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    Majority of the respondents, about 52% belong to the category of 10-15 years of

    work experience in the organization.

    71% of the respondents reveal that they are working in a safe environment.

    63% of the respondents reveal that their work area is clean and comfortable with

    necessary equipments.

    70% of the respondents reveal that they maintain a good balance between workand other aspect of life.

    72% of the respondents reveal that they are satisfied with the working conditions.

    65% of the respondents reveal that they have flexibility to arrange work schedule

    to meet personal/family responsibilities.

    75% of the respondents reveal that they receive help and support from the

    superior.

    69% of the respondents reveal that they receive regular feedback from their

    superior.

    72% of the respondents reveal that they work in team with the coworkers.

    66% of the respondents reveal that their department communicates well with theother departments.

    66% of the respondents reveal that their department makes a valuable contributionto the organization.

    64% of the respondents reveal that their departments meet its customerrequirements.

    75% of the respondents reveal that management pays careful attention to theirsuggestion.

    66% of the respondents reveal that they trust management.

    68% of the respondents reveal that management understands what is going on in

    their department.

    69% of the respondents reveal that they are treated with respect by themanagement.

    74% of the respondents reveal that they wish to give suggestion for thedevelopment of the organization.

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    64% of the respondents reveal that management adequately inform to the

    department about what is going on in the organization.

    74% of the respondents reveal that organization encourages them to develop

    improved work process.

    62% of the respondents reveal that management seeks the involvement of

    employees in decision making.

    61% of the respondents reveal that organization is sensitive towards their

    individual needs.

    61% of the respondents reveal that they know what is happening in other

    department.

    65% of the respondents that they are recognized for their good work.

    77% of the respondents reveal that they receive appropriate feedback about theirperformance from the management.

    70% of the respondents reveal that realistic work is expected by the management.

    60% of the respondents reveal that their satisfaction with the level of pay and

    benefit they receive.

    67% of the respondents reveal promotions are based on performance.

    72% of the respondents reveal that they receive adequate job related training.

    68% of the respondents reveal that they have skills to perform job effectively.

    71% of the respondents reveal that training helps to improve performance.

    50% of the respondents strongly disagree and 35% agree that they have stress injob.

    75% of the respondents reveal that organization helps them to develop themselvesand their career.

    45% of the respondents strongly disagree and 38% agree that there work isoverloaded.

    75% of the respondents reveal that they are willing to put extra efforts.

    67% of the respondents reveal that they are proud to work in SIRF.

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    65% of the respondents reveal that they are loyal to the organization.

    67% of the respondents reveal that they plan to spend their entire career in theorganization.

    65% of the respondents reveal that they have high working morale.

    35% of the respondents strongly agree and 59% of the respondents agree that they

    will recommend SIRF to others as a best place to work.

    From the study it is clear that 18% of the respondents reveals high climate and

    75% of the respondent reveals moderate climate and remaining 7% of therespondents reveals a very low climate in the organization.

    From the study it is clear that there is no significant difference between workingenvironment and organizational climate.

    From the study it is clear that there is no significant difference between team workand organizational climate.

    From the study it is clear that there is no significant difference between

    management effectiveness and organizational climate.

    From the study it is clear that there is no significant difference between

    employees involvement and organizational climate.

    From the study it is clear that there is no significant difference between rewards

    and recognition and organizational climate.

    From the study it is clear that there is no significant difference betweencompetency and organizational climate.

    From the study it is clear that there is no significant difference between

    employees commitment and organizational climate.

    SUGGESTIONS

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    The management provides sufficient training to employees. A few measures

    can be taken to develop and organize the training program.

    The employees works are been recognized by the management and

    appreciated. It can be maintained in such a way that the employees morale

    will be improved.

    Need to improve the environment of the working condition.

    A few measures can be taken to revise regarding pay and benefits.

    Team performance must be highly encouraged and recognized.

    Employees have a high trust in management. It