Project TELESOL – bringing the best EU

telework solutions to the CIS countries

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Project coordinators:

• UNIDO EDNES, France (Earth Data

Network for Education and Scientific Exchange)

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Goals of the project:• create awareness of the telework

advantages in the business and research communities in the CIS countries;

• study and promote the experience and best practices of telework in the EU countries;

• identify local telework problems;• create new EU-CIS contacts in the telework

area; start new business telework projects

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Three major lines of the project:

• which IST projects, which EU teleworking tools or methodologies can be the best for the use in the CIS countries?

• which operational EU-CIS business teleworking systems can be the best to show them as positive or negative experience of teleworking?

• What are the local telework problems and how the particular country is ready for the telework?

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Project participants - members of business and research communities, with a positive experience in the telework:

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To identify (EU) teleworking tools, which can be used in CIS telework:– documentation and project support tools;– tools for remote printing; – tools for teleworkers with disabilities;– …

To identify (EU) methodologies in telework, which can be used in CIS telework

To bring these tools and methodologies to CIS countries

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- Blueprints - Handbook and teleworker checklist- Technology briefings- Technology studies- Implementation plan - checklists

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JC consultants, France:System of aptitude test for teleworkers, employers of

the teleworkers, freelancers (in hard copy and web-based

UNIDO:Certification and building the trust between teleworking

entities (together with WISEKEY)

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• state of communications, technical development, necessary hardware/software…

• legal, financial, fiscal issues, cultural diversity;• management of the synchronous work, quality

control, certification, telework personnel development;

• distributed office as a telework within one company;• tele-services (tele-medicine, tele-education, …);• Building the trust between teleworking entities

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DAILYSPORT, Haarlem, the Netherlands• Started 6 years ago; developed from a simple website

with news about soccer/football into a highly sophisticated database driven website with all kinds of services

• Company Nicotech Moscow developed software for The Game and the News Console

• Software maintenance is made online from Moscow, Russia

• Translation of the news is made online from Yerevan, Armenia

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• Offshore programming telework in Russia: 150M euro, 20-40% annual growth

• Offshore programming telework in Ukraine: 45M euro, 80-100% annual growth

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Telemedicine System

System

DICOM stands for Digital Imaging and Communication in Medicine

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Expected results of the project TELESOL:

• better understanding of the local telework problems; local Telework Competence Centers as the focal points for addressing telework issues;

• Systematic use of teleworking tools and methodologies developed in within IST and within EU;

• new contacts and new business telework projects

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Project events:

- kick-off meeting (Bishkek, Kyrghyzstan, 07 June 2002);- project workshop “Technical aspects of the telework” (Yerevan, Armenia, 19-20 November 2002);- project workshop (Kiev, Ukraine, spring 2003);- project workshop (Baku, Azerbaijan, autumn 2003);- Central Asian telework conference (Almaty, Kazakhstan, autumn 2004)

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Project documents:

- project brochure (April 2002)- project newsletter - issue 1 (November 2002);- project newsletter - issue 2 (autumn 2003);- project newsletter - issue 3 (autumn 2004);

- telework materials in Russian language (Flexwork) – December 2002- telework aptitude test (hard copy and on the Web) - 2003

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TELESOL presence on the Web:

01.07.2002: www.ednes.org/telesol - main Telesol Web-site

2002-2003 – local sites in the participating countries

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Dr. S.Smagin, TELESOL project manager

+7-095-952-2470, sma@ednes.org