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© 2015 Xchanging plc XFG ENGAGEMENT PLAN 3 Who we are engaging with? Key Stake Holders: ~400 customers i.e. carriers, brokers, software houses for customers and market participants Cross Market Messaging Group (CMMG) London & International Insurance Brokers' Association (LIIBA) Association’s Administration Committee (AAC) Xchanging also use the system internally
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PRP XFG ENGAGEMENT PLANJuly 2015
© 2015 Xchanging plc2
AGENDA Who are we engaging with? What are we doing? Why are we doing it? The project Delivery timeline How do we ensure it will work? How will we go Live? The impact on the Customer? Comms Time Line Frequently Asked Questions
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Who we are engaging with?
Key Stake Holders:
~400 customers i.e. carriers, brokers, software houses for customers and market participants
Cross Market Messaging Group (CMMG)
London & International Insurance Brokers' Association (LIIBA)
Association’s Administration Committee (AAC)
Xchanging also use the system internally
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What are we doing?
We are swapping out the XDH (Xchanging Distribution Hub) messaging system engine (Serv-U) and replacing it with IBM’s Sterling File Gateway and Business 2 Business Integrator (SFG & B2Bi).
SFG & B2Bi enables the security-rich integration of complex business to business processes with diverse partner communities
The project is called XFG and is currently in Development where we are configuring the system to mirror the XDH processes for Customers messages.
We are placing the service on a resilient IT platform that has the capability of expansion.
IBM are overseeing the design, build & release to assure quality and best practice.
The SFG and B2Bi product is supported by IBM.
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Why are we doing it? XDH (Xchanging Distribution Hub) is the inflow of messaging from
the Market and Xchanging’s outflow of messaging to the Market. 1.5 million inbound and 1.9 million outbound messages processed per year with only 5-10% of files encrypted.
Some of the XDH components are out of support and some of the infrastructure is out of warranty and not scalable:
The WebSphere Transformation Extender (WTX ) in XDH is close to maximum capacity during peak flow – additional services added to XDH will take WTX beyond the capacity. Scalability is not an option.
The application that picks up and sends messages for the Market is called Serv-U and is on extended support and operating on old hardware.
The administration functions use .Net and IIS. These legacy software are unsupported and we have limited skills to support it.
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The Project The XFG project has been initiated under the Platform Refresh
Programme (PRP) directed by Tony James.
The project went to the market and selected the IBM SFG & B2Bi product to replace Serv-U.
SFG will directly replace Serv-U and integrates with WTX, which is another IBM product. This will reduce the WTX capacity issue.
IBM are working closely with the project to assure the design, build and release.
© 2015 Xchanging plc7
Delivery Time Line 2015NovemberOctoberSeptemberAugustJulyJune
Test TSB
Test TSC
Test TSA
Test TRN Go Live
MAT
MAT
14-15th
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How do we ensure it will work?
Testing will be carried out during each of the lower environments Unit testing in development Comparison testing against XDH Performance and capacity testing System and user acceptance testing MAT in TSC & TRN environment with selected customers Security testing (Pen test) Commission testing during the “go live” weekend 14-15 Nov
We will look for a selection of Customers to send test files during MAT in the TSC & TRN environment
This will ensure that customer IP & password changes are working
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How do we ensure it will work cont’d Full testing will occur in the lower environments using the current
XDH regression packs.
Comparison testing – we will run a test pack through the old XDH and capture the output. Run the same test pack through SFG B2Bi and compare the SFG B2Bi output with the XDH output.
NOTE - All the legacy systems connected to SFG B2Bi are not changed
XDH
SFG B2Bi
Test Pack
Test Output
Test Output
Compared
Test Pack
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How will we go Live?
When the system goes live we will switch all users over during the “Go Live” weekend.
If the commission testing fails we will work to fix it and if necessary switch back to XDH and issue a communication.
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The impact on the Customer
No functional changes. Users will not see anything different and will not require training. The system will use the same logic and processing.
Customers using an IP address will be provided with a DNS name.
Customers using SFTP will need to inform us of their password.
Customers using VPN will need to change either the DNS or IP name.
Customers using FTP will need to inform us of their password
© 2015 Xchanging plc12
Comms Time Line 2015NovemberOctoberSeptemberAugustJulyJune
Market Comms
XFG Project
Market CommsDetail on how to change
passwords/IP Address
Invite Select
customers to test TSC
Invite Select
customers to test TRN
Market Comms
“go Live”
Monthly update on progress – CMMG, LIIBA, AAC
Market Comms “get
ready”
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FAQ Will I notice any difference when I use the system?
No, there are no changes to the functionality. Do I need to do anything before the new system goes live?
Yes, you need to contact us to change your FTP/SFTP password and or IP address
Who do I contact to change my password? Email [email protected] and we will contact you with a new
password What if I don’t enter an FTP/SFTP password to use the system?
Contact your IT support team and ask them to email [email protected] and we will contact them.
Who do I contact to change my IP Address? Email [email protected] and we will contact you with a DNS
name to replace the IP address I don’t know if I use an IP Address?
Contact your IT support team and ask them to Email [email protected] and we will contact them
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FAQ What do I do if my messages fail?
Contact your IT support team and ask them to contact Xchanging’s Service Desk
What happens if I don’t change my password by “go live”? Your messages will fail to be delivered. Contact your IT support
team and ask them to contact Xchanging’s Service Desk How do I know my messages are being processed?
You will receive the same response you receive now. What happens if Xchanging don’t go live with the new system?
Xchanging will issue a communication explaining next steps What happens if I change my password and Xchanging don’t go live
with the new system? The old system will accept your new password and you can
revert back to the old IP/DNS addresses and continue to process your messages.
THANK YOU
For further information please contact:Earl Taylor – ITC Programme ManagerE: [email protected]: +44 (0)2036 043 328M: +44 (0)7775 685 027
