Presentation to the Portfolio Committee on Justice and Constitutional Development by the

Public Protector, Adv Thuli Madonsela.

Tuesday, 20 April 2010

Public Protector’s Overview

Accountability, Integrity and Responsiveness

Outline

• Change Drivers and Processes

• Planning Framework

• Mandate (Old & Revised)

• Vision (Old & Revised)

• Mission (Old & Revised)

• Values

• Strategic Objectives

Accountability, Integrity and Responsiveness

Change Drivers and Processes

• Mandate Analysis (Constitution & Law)

• Stakeholder Feedback

• Existing Challenges: Organisational Environment (Pages 15-25)

• Internal and External Stakeholder Consultations

Accountability, Integrity and Responsiveness

Planning Framework

Accountability, Intergrity and Responsiveness

PROGRAMMES

Core Operations

Strategic Direction and Executive Support

Corporate Support Services

Strategic Direction

Strategic Objectives

Institutional Foundations

Mandate (Old)

To strengthen constitutional democracy by investigating matters such as maladministration, undue delay, abuse of power and/or any conduct resulting in improper prejudice by an organ of state in order to enhance fairness and efficiency in public administration

Accountability, Integrity and Responsiveness

The mandate of the Public Protector is to

strengthen constitutional democracy by

Investigating and redressing improper and

prejudicial conduct, maladministration

and abuse of power in all state affairs;

Mandate (Revised)

Accountability, Integrity and Responsiveness

Mandate (Revised) cont.

Resolving administrative disputes or rectifying

any act or omission in administrative conduct

through mediation, conciliation or negotiation;

Advising on appropriate remedies or employing

any other expedient means;

Accountability, Integrity and Responsiveness

Mandate (Revised) cont.

Reporting and recommending;

Advising and investigating violations of the

Executive Members Ethics Act of 1994;

Resolving disputes relating to the operation of

the Promotion of Access to Information Act of

2000; and

Accountability, Integrity and Responsiveness

Mandate (Revised) cont.

Discharging other responsibilities as mandated

by the following legislation:• Constitution of the Republic of South Africa,

Act 108 of 1996;• Public Protector Act 23 of 1994;• Executive Members Ethics Act 82 of 1998;• Promotion of Access to Information Act 2 of

2000 (PAIA);

Accountability, Integrity and Responsiveness

Mandate (Revised) cont.

• Electoral Act 51 of 1996;• Protected Disclosures Act 26 of 2000• National Archives and Record Service Act 43

of 1996;• National Energy Act 40 of 2004;• Housing Protection Measures Act 95 of 1998;• Promotion of Equality and Prevention of

Unfair Discrimination Act 4 of 2000;

Accountability, Integrity and Responsiveness

Mandate (Revised) cont.

• Public Finance Management Act 1 of 1999;• Lotteries Act 57 of 1997;• Special Investigation Units and Special

Tribunals Act 74 of1996; and• National Environmental Management Act 108

of 1999.

Accountability, Integrity and Responsiveness

Vision (Old)

To be the leading Public Protector (Ombudsman) in the world.

Accountability, Intergrity and Responsiveness

Vision (Revised)

A trusted, effective and accessible Public Protector that rights administrative wrongs and consistently acts with integrity to ensure fair, accountable and responsive decision-making, service and good governance in all state affairs and public administration in every sphere of government.

Accountability, Integrity and Responsiveness

Mission (Old)

To strengthen constitutional democracy by conducting investigations into alleged or suspected improper conduct by organs of state, reporting and recommending remedial action, and enhancing awareness and accessibility to all.

Accountability, Intergrity and Responsiveness

Mission (Revised)

To strengthen constitutional democracy in pursuit of our constitutional mandate by investigating, rectifying and redressing any improper or prejudicial conduct in state affairs and resolving related disputes through mediation, conciliation, negotiation and other measures to ensure fair, responsive and accountable public sector decision-making and service delivery.

Accountability, Integrity and Responsiveness

Values

• Independence and Impartiality,• Human Dignity,• Equality,• Ubuntu,• Redress,• Accountability,• Integrity,• Responsiveness,

Accountability, Integrity and Responsiveness

Values (continued)

• Transparency, and• Justice and Fairness.

Accountability, Integrity and Responsiveness

Strategic Objectives

1. Accessible to and trusted by all persons and communities

2. Prompt remedial action;

3. Promotion of good governance in the conduct of all state affairs;

4. An efficient and effective organisation; and

5. Optimal performance and service focused culture.

Accountability, Integrity and Responsiveness

Public Protector’s Overview

Thank You!

0800 11 20 40

www.publicprotector.org

Accountability, Integrity and Responsiveness