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Manpower Employment Outlook Survey Canada A Manpower Research Report Q1 2014

Q1 2014 Employment Outlook Survey Canada - …...Outlook Survey Canada A Manpower Research Report Q1 2014 Manpower Employment Outlook Survey Canada SMART JOB NO: 06673 ediTiON: Quarter

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Page 1: Q1 2014 Employment Outlook Survey Canada - …...Outlook Survey Canada A Manpower Research Report Q1 2014 Manpower Employment Outlook Survey Canada SMART JOB NO: 06673 ediTiON: Quarter

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Manpower Employment Outlook SurveyCanada

A Manpower Research Report

Q1 2014

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Manpower Employment Outlook Survey Canada

SMARTJOBNO: 06673 ediTiON: Quarter12014

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Contents

Canada Employment Outlook 1Regional Comparisons

Sector Comparisons

Global Employment Outlook 11International Comparisons – Americas

International Comparisons – Asia Pacific

International Comparisons – EMEA

About the Survey 21

About ManpowerGroupTM 23Throughout this report, we use the term “Net Employment Outlook”. This figure is derived by taking the percentage of employers anticipating total employment to increase, and subtracting from this, the percentage expecting to see a decrease in employment at their location in the next quarter. The result of this calculation is the Net Employment Outlook.

Q1/

14

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Canada Employment OutlookThe Manpower Employment Outlook Survey for the first quarter 2014 was conducted by interviewing a representative sample of over 1,900 employers in Canada.

All survey participants were asked, “How do you anticipate total employment at your location to change in the three months to the end of March 2014 as compared to the current quarter?”

Canadian employers report modest hiring intentions for Quarter 1 2014. With 13% of employers expecting to increase staffing levels, 8% forecasting a decrease and 78% anticipating no change, the Net Employment Outlook stands at +5%.

Hiring intentions weaken by three percentage points when compared with the previous quarter. Year-over-year, employers report relatively stable hiring prospects.

Increase Decrease No Change Don’t Know Net EmploymentOutlook

SeasonallyAdjusted

% % % % % %

1st Quarter 2013 13 7 78 2 6 13

2nd Quarter 2013 20 5 75 0 15 12

3rd Quarter 2013 21 6 71 2 15 10

4th Quarter 2013 16 8 74 2 8 10

1st Quarter 2014 13 8 78 1 5 12

-15

-10

-5

0

5

10

15

20

25

30

35

No bar indicates Net Employment Outlook of zero.

Net Employment OutlookSeasonally Adjusted Outlook’89 ’90 ’91 ’92 ’93 ’94 ’95 ’96 ’97 ’98 ’99 ’00 ’01 ’02 ’03 ’04 ’05 ’06 ’07 ’08 ’09 ’10 ’11 ’12 ’13 ’14

Once the data is adjusted to allow for seasonal variation, the Outlook stands at +12%. Hiring plans strengthen by two percentage points quarter-over-quarter and remain relatively stable year-over-year.

From this point forward, all data discussed in the commentary is seasonally adjusted, unless stated otherwise.

Net EmploymentOutlook

SeasonallyAdjusted

Increase Decrease No Change Don’t Know

% % % %%%

Construction 16 19 62 -33 16

Education 11 1 86 10 132

Finance, Insurance & Real Estate 15 5 80 0 10 12

Manufacturing – Durables 15 7 77 1 8 14

Manufacturing – Non-Durables 9 10 79 2 6-1

Mining 14 13 71 2 51

Public Administration 12 11 76 1 81Services 11 5 83 1 6 9

Transportation & Public Utilities 8 11 81 0 -3 5Wholesale & Retail Trade 14 8 76 2 6 14

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Regional Comparisons

Atlantic Canada -2 (8)%Employers report cautiously optimistic hiring plans for the January-March time frame with a Net Employment Outlook of +8%. When compared with the previous quarter the Outlook remains relatively stable. However, hiring prospects decline by eight percentage points year-over-year, and the Outlook is the least optimistic since the regional analysis began in Quarter 1 2004.

Payroll gains are anticipated in seven of the 10 industry sectors during the next three months. The brightest hiring intentions are reported in the Mining sector where the Outlook of +39% is the strongest reported since Quarter 4 2010. Steady workforce gains are anticipated in the Services sector and the Wholesale & Retail Trade sector, with Outlooks of +14% and +13%, respectively. Public Administration sector employers forecast some payroll gains with an Outlook of +7%. However, employers in two sectors expect to reduce staffing levels during Quarter 1 2014. The Construction sector Outlook stands at -14%, while the Outlook of -7% in the Manufacturing – Non-Durables sector is the weakest since the sector analysis began in Quarter 1 2004.

When compared with the previous quarter, hiring prospects weaken in seven of the 10 industry sectors. The most noteworthy decline of 32 percentage points is reported in the Construction sector. Elsewhere, Outlooks decrease by 12 and nine percentage points in the Manufacturing – Non-Durables sector and the Transportation & Public Utilities sector, respectively. Meanwhile, hiring plans strengthen in two sectors, most notably by 21 percentage points in the Mining sector.

Employers report weaker hiring intentions in eight of the

10 industry sectors when compared with Quarter 1 2013. Finance, Insurance & Real Estate sector employers report a sharp decline of 30 percentage points, while a decrease of 22 percentage points is reported in the Manufacturing – Non-Durables sector. Noteworthy declines of 11 and 10 percentage points are reported in the Transportation & Public Utilities sector and the Services sector, respectively. The Outlook is nine percentage points weaker in the Manufacturing – Durables sector. However, Mining sector employers report a steep improvement of 30 percentage points.

Job gains are forecast in six of the seven areas for the coming quarter. The most favourable hiring plans are reported in Fredericton and Moncton, where Outlooks stand at +15%. Charlottetown employers also anticipate a steady hiring pace, reporting an Outlook of +12%. Meanwhile, St. John’s employers report uncertain hiring plans with an Outlook of -1%.

Hiring prospects weaken in four of the seven areas quarter-over-quarter. The most noteworthy decline of 23 percentage points is reported in St. John’s, while the Outlook for Halifax decreases by seven percentage points. Meanwhile, hiring plans improve in three areas, most notably by 19 and eight percentage points in Saint John and Fredericton, respectively.

Year-over-year, Outlooks weaken in five of the seven areas. A steep decline of 32 percentage points is reported in St. John’s, while Cape Breton Area employers report a decrease of 14 percentage points. Elsewhere, hiring prospects are unchanged in two areas – Fredericton and Saint John.

Net EmploymentOutlook

SeasonallyAdjusted

Increase Decrease No Change Don’t Know

% % % %%%

Construction 0 46 54 -460 -14

All Industries 11 13 76 -20 8

Education 6 6 88 0 10

Finance, Insurance & Real Estate 13 13 73 1 0 0

Manufacturing – Durables 18 36 45 1 -18 5

Manufacturing – Non-Durables 6 31 63 0 -7-25

Mining 25 0 69 6 3925

Public Administration 7 0 86 7 77Services 9 4 87 0 5 14

Transportation & Public Utilities 5 14 81 0 -9 5Wholesale & Retail Trade 16 11 73 0 5 13

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Ontario +3 (8)%Job seekers can expect some hiring opportunities in Quarter 1 2014 according to employers who report a Net Employment Outlook of +8%. Hiring plans remain relatively stable quarter-over-quarter but decline by two percentage points when compared with Quarter 1 2013.

Employers expect to grow payrolls in nine of the 10 industry sectors during the January-March time frame. The most hopeful hiring plans are reported in the Construction sector and the Finance, Insurance & Real Estate sector, with Outlooks of +16% and +12%, respectively. Elsewhere, steady hiring activity is anticipated in two sectors with Outlooks of +11% – the Manufacturing – Durables sector and the Manufacturing – Non-Durables sector. The Outlook for the Wholesale & Retail Trade sector stands at +10% and Services sector employers report a cautiously optimistic Outlook of +9%. However, Mining sector employers report the weakest hiring prospects since Quarter 4 2010 with an uncertain Outlook of -2%.

Hiring prospects strengthen in four of the 10 industry sectors when compared with the previous quarter. The most noteworthy improvements of three percentage points are reported in the Finance, Insurance & Real Estate sector and the Public Administration sector. Meanwhile, hiring plans weaken in four sectors, including the Transportation & Public Utilities sector where the Outlook decreases by four percentage points. Hiring intentions decline by two percentage points in both the Mining sector and the Construction sector.

Employers report stronger hiring prospects in five of the 10 industry sectors year-over-year. Manufacturing – Non-Durables sector employers report the most notable improvement of 11 percentage points, while an increase of four percentage points is reported in the Finance,

Insurance & Real Estate sector. Elsewhere, employers report weaker hiring intentions in four sectors. The Mining sector Outlook declines by 15 percentage points and a 13 percentage point decrease is reported in the Transportation & Public Utilities sector. Hiring prospects weaken by four percentage points in both the Public Administration sector and the Services sector.

Staffing levels are expected to increase in 23 of the 24 areas during the coming quarter. The most active hiring intentions are reported in the Kitchener/Cambridge Area, with a solid Outlook of +21%. Employers in both Fort Erie and Hamilton report upbeat hiring plans with Outlooks of +16%. Steady payroll gains are likely in Kingston where the Outlook stands at +15%. Meanwhile, staffing levels are expected to decline in Ottawa where employers report an Outlook of -1%. This is the weakest and first negative Outlook for the area since it was first analyzed separately in Quarter 1 2008.

When compared with the previous quarter, hiring intentions strengthen in 15 of the 24 areas. The most noteworthy improvement of eight percentage points is reported in both Kingston and Thunder Bay. The Outlooks for Kitchener/Cambridge Area and Windsor both increase by seven percentage points. However, hiring plans weaken in six areas. Mississauga employers report a decline of 16 percentage points and a decrease of eight percentage points is reported in Barrie.

Year-over-year, Outlooks improve in six of the 24 areas, most notably by 14 percentage points in Kingston and by 13 percentage points in Kitchener/Cambridge Area. The Fort Erie Outlook improves by 10 percentage points. However, hiring plans weaken in 17 areas. The most noteworthy declines of nine and eight percentage points are reported in Ottawa and Cornwall, respectively.

Net EmploymentOutlook

SeasonallyAdjusted

Increase Decrease No Change Don’t Know

% % % %%%

Construction 15 20 64 -51 16

All Industries 11 8 79 32 8

Education 13 0 85 13 72

Finance, Insurance & Real Estate 17 5 78 0 12 12

Manufacturing – Durables 17 6 77 0 11 11

Manufacturing – Non-Durables 12 6 81 1 116

Mining 6 21 73 0 -2-15

Public Administration 9 15 76 -6 40Services 10 4 85 1 6 9

Transportation & Public Utilities 7 8 85 0 -1 7Wholesale & Retail Trade 11 10 76 3 1 10

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Quebec -5 (1)%Employers expect the cautious hiring climate to continue in Quarter 1 2014, reporting a Net Employment Outlook of +1% for the second consecutive quarter. Hiring intentions weaken by seven percentage points year-over-year.

Payroll gains are forecast in six of the 10 industry sectors during the next three months. Education sector employers report the most optimistic hiring intentions since Quarter 4 2006 with a Net Employment Outlook of +25%. Steady hiring activity is anticipated in the Public Administration sector and the Manufacturing – Durables sector, with Outlooks of +17% and +13%, respectively. Meanwhile, employers in four sectors expect staffing levels to decline. The Outlook stands at -6% in three sectors – the Finance, Insurance & Real Estate sector, the Manufacturing – Non-Durables sector and the Mining sector. In the Transportation & Public Utilities sector, the Outlook of -3% is the weakest since Quarter 3 2010.

When compared with the previous quarter, hiring intentions improve in six of the 10 industry sectors. The most noteworthy increase of 25 percentage points is reported in the Education sector. Employers report a nine percentage point improvement in the Manufacturing – Durables sector and increases of five percentage points in both the Public Administration sector and the Services sector. Elsewhere, hiring plans decline in three sectors, most notably by 12 percentage points in the Finance, Insurance & Real Estate sector and by 10 percentage points in the Transportation & Public Utilities sector.

Employers report weaker hiring intentions in six of the 10 industry sectors year-over-year. The Transportation & Public Utilities sector Outlook declines by 21

percentage points and decreases of 18 and 17 percentage points are reported for the Mining sector and the Manufacturing – Non-Durables sector, respectively. Hiring plans weaken by nine percentage points in the Finance, Insurance & Real Estate sector and by eight percentage points in the Construction sector. However, employers in three sectors report stronger hiring prospects, including the Education sector where the Outlook improves by 19 percentage points. Manufacturing – Durables sector employers report a seven percentage point increase.

Seasonally adjusted data is available for four of the five areas in Quebec. Employers in three of the four areas expect a decline in staffing levels during Quarter 1 2014, with the least optimistic hiring plans reported in Monteregie (formerly Granby) and Eastern Townships (formerly Sherbrooke) with Outlooks of -3% and -2%, respectively. Meanwhile, Quebec City employers report cautiously optimistic hiring plans with an Outlook of +8%.

When compared with the previous quarter, employers report weaker hiring plans in three of the four areas, most notably with declines of two percentage points in both Montreal and Monteregie. However, the Quebec City Outlook is seven percentage points stronger.

Year-over-year, hiring intentions weaken in all four areas. The Monteregie Outlook declines by a considerable margin of 20 percentage points, and the Eastern Townships Outlook decreases by five percentage points.

Based on unadjusted survey data, employers in the fifth Quebec area – Laval - report flat hiring prospects with an Outlook of 0%. The Outlook declines by 10 percentage points when compared with the previous quarter.

Net EmploymentOutlook

SeasonallyAdjusted

Increase Decrease No Change Don’t Know

% % % %%%

Construction 0 15 85 -150 4

All Industries 8 13 76 -53 1

Education 25 0 75 25 250

Finance, Insurance & Real Estate 0 9 91 0 -9 -6

Manufacturing – Durables 11 3 83 3 8 13

Manufacturing – Non-Durables 3 13 78 6 -6-10

Mining 6 23 71 0 -6-17

Public Administration 20 10 70 10 170Services 11 14 73 2 -3 6

Transportation & Public Utilities 0 45 55 0 -45 -3Wholesale & Retail Trade 5 11 78 6 -6 4

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Western Canada +13 (17)%With a Net Employment Outlook of +17% employers expect the hopeful hiring climate to continue in the January-March time frame. Hiring plans are unchanged when compared with the previous quarter and remain relatively stable year-over-year.

Employers in all 10 industry sectors forecast an increase in payrolls during the next three months. The most robust hiring plans are reported in the Construction sector where the Net Employment Outlook stands at +33%. Employers in the Mining sector report an upbeat Outlook of +19%, while the Wholesale & Retail Trade sector Outlook is the strongest for the sector since Quarter 1 2009, also standing at +19%. Elsewhere, favourable hiring plans are evident in Transportation & Public Utilities sector and the Finance, Insurance & Real Estate sector, with Outlooks of +18% and +17%, respectively. The Outlook for the Manufacturing – Durables sector stands at +16%, while Services sector employers report an Outlook of +15%.

When compared with the previous quarter, employers report weaker hiring prospects in four of the 10 industry sectors. The most noteworthy decline of 10 percentage points is reported for the Education sector. Outlooks weaken by seven and six percentage points in the Finance, Insurance & Real Estate sector and the Transportation & Public Utilities sector, respectively. Meanwhile, hiring plans improve in three sectors, including the Manufacturing – Durables sector with a four percentage point increase.

Hiring intentions improve in seven of the 10 industry sectors when compared with Quarter 1 2013. The most noteworthy improvements of 14 and 13 percentage points are reported in the Mining sector and the

Manufacturing – Durables sector, respectively. Hiring prospects strengthen by six percentage points in both the Public Administration sector and the Wholesale & Retail Trade sector. However, employers report weaker hiring plans in three sectors. A 14 percentage point decline is reported in the Transportation & Public Utilities sector and the Outlook for the Education sector decreases by 13 percentage points.

Employers report positive hiring prospects in all 11 areas for the next three months. The most brisk hiring intentions are reported in Red Deer and Edmonton, where Outlooks stand at +37% and +27%, respectively. Winnipeg employers report an upbeat Outlook of +20%, while steady job gains are forecast for Surrey, with an Outlook of +19%, and Saskatoon, where the Outlook is +18%.

Hiring prospects weaken in six of the 11 areas when compared with the previous quarter. The most notable decline of 18 percentage points is reported in Regina. Richmond-Delta employers report a decrease of nine percentage points and the Edmonton Outlook is six percentage points weaker. Elsewhere, Outlooks improve in four areas, most notably by 20 percentage points in Red Deer and by 11 percentage points in Winnipeg.

Year-over-year, hiring plans improve in five of the 11 areas. Red Deer employers report a sharp increase of 29 percentage points and Outlooks improve by 13 and 11 percentage points in Victoria & Capital Regional District and Winnipeg, respectively. However, employers also report weaker hiring intentions in five areas. The Richmond-Delta Outlook declines by 24 percentage points and decreases of 15 and 10 percentage points are reported in Regina and Saskatoon, respectively.

Net EmploymentOutlook

SeasonallyAdjusted

Increase Decrease No Change Don’t Know

% % % %%%

Construction 28 11 55 176 33

All Industries 17 4 77 132 17

Education 5 0 92 5 53

Finance, Insurance & Real Estate 15 0 82 3 15 17

Manufacturing – Durables 13 3 81 3 10 16

Manufacturing – Non-Durables 11 5 82 2 106

Mining 24 4 69 3 1920

Public Administration 18 9 73 9 130Services 15 3 82 0 12 15

Transportation & Public Utilities 13 4 82 1 9 18Wholesale & Retail Trade 22 3 74 1 19 19

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Sector ComparisonsEmployers in all 10 industry sectors expect to increase staffing levels during the January-March period. The most respectable hiring prospects are reported in the Construction sector with a Net Employment Outlook of +16%. Steady hiring activity is anticipated in two sectors with Outlooks of +14% – the Manufacturing – Durables sector and the Wholesale & Retail Trade sector, while Outlooks stand at +13% and +12% in the Education sector and the Finance, Insurance & Real Estate sector, respectively. The least optimistic hiring plans are reported in two sectors with Outlooks of +5% – the Mining sector and the Transportation & Public Utilities sector.

Hiring prospects weaken in six of the 10 industry sectors quarter-over-quarter. Transportation & Public Utilities sector employers report the most noteworthy decline of 10 percentage points while the Outlook for the Construction sector decreases by four percentage

points. Outlooks weaken by two percentage points in both the Finance, Insurance & Real Estate sector and the Mining sector. Meanwhile, employers report stronger hiring intentions in four sectors. The Education sector Outlook improves by nine percentage points and hiring plans are three percentage points stronger in the Wholesale & Retail Trade sector.

Year-over-year, employers report weaker hiring plans in six of the 10 industry sectors. The Transportation & Public Utilities sector Outlook declines by a considerable margin of 18 percentage points. Elsewhere, Outlooks decline by six percentage points in the Services sector and by three percentage points in both the Mining sector and the Finance, Insurance & Real Estate sector. However, employers report stronger hiring intentions in two sectors – the Wholesale & Retail Trade sector and the Manufacturing – Durables sector – where Outlooks increase by four and three percentage points, respectively.

-5 20

Net Employment Outlook Seasonally Adjusted

8 14

-3 5

-316

-16

1 5

1 8

6 9

1210

10 13

14 6

0 5 10 15

Construction

Education

Manufacturing – Durables

Manufacturing – Non-Durables

Mining

Public Administration

Services

Wholesale and Retail Trade

Finance, Insurance & Real Estate

Transportation & Public Utilities

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A steady hiring pace is expected in the coming quarter with employers reporting a Net Employment Outlook of +16%. However, hiring plans weaken by four

percentage points quarter-over-quarter and by two percentage points year-over-year.

Construction -3 (16 )%

-40-30-20-10

0102030405060

No bar indicates Net Employment Outlook of zero.

Net Employment OutlookSeasonally Adjusted Outlook’89 ’90 ’91 ’92 ’93 ’94 ’95 ’96 ’97 ’98 ’99 ’00 ’01 ’02 ’03 ’04 ’05 ’06 ’07 ’08 ’09 ’10 ’11 ’12 ’13 ’14

Education +10 (13)%With a Net Employment Outlook of +13% for the next three months, employers forecast a hopeful hiring climate. Hiring intentions improve by nine percentage

points when compared with the previous quarter and remain relatively stable year-over-year.

Finance, Insurance & Real Estate +10 (12)%Job seekers can expect a favourable hiring environment in the next three months with employers reporting a Net Employment Outlook of +12%.

However, hiring prospects decline by two and three percentage points quarter-over-quarter and year-over-year, respectively.

-40-30-20-10

010203040

No bar indicates Net Employment Outlook of zero.

Net Employment OutlookSeasonally Adjusted Outlook’89 ’90 ’91 ’92 ’93 ’94 ’95 ’96 ’97 ’98 ’99 ’00 ’01 ’02 ’03 ’04 ’05 ’06 ’07 ’08 ’09 ’10 ’11 ’12 ’13 ’14

-10

30

-505

10152025

No bar indicates Net Employment Outlook of zero.

Net Employment OutlookSeasonally Adjusted Outlook’89 ’90 ’91 ’92 ’93 ’94 ’95 ’96 ’97 ’98 ’99 ’00 ’01 ’02 ’03 ’04 ’05 ’06 ’07 ’08 ’09 ’10 ’11 ’12 ’13 ’14

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Employers anticipate an upbeat hiring pace in Quarter 1 2014, reporting a Net Employment Outlook of +14%. Hiring prospects strengthen both quarter-over-quarter

and year-over-year, increasing by two and three percentage points, respectively.

Manufacturing – Durable Goods +8 (14)%

-20

-10

0

10

20

30

No bar indicates Net Employment Outlook of zero.

Net Employment OutlookSeasonally Adjusted Outlook’89 ’90 ’91 ’92 ’93 ’94 ’95 ’96 ’97 ’98 ’99 ’00 ’01 ’02 ’03 ’04 ’05 ’06 ’07 ’08 ’09 ’10 ’11 ’12 ’13 ’14

Manufacturing – Non-Durable Goods -1 (6)%With a Net Employment Outlook of +6% employers expect some hiring opportunities in the forthcoming quarter. The Outlook remains relatively stable quarter-

over-quarter and is unchanged when compared with Quarter 1 2013.

Mining +1 (5)%Employers report the weakest hiring intentions since Quarter 3 2009 with a modest Net Employment Outlook of +5% for the coming quarter. Hiring plans

decline by two percentage points when compared with the previous quarter and are three percentage points weaker year-over-year.

-20

-10

0

10

20

30

40

No bar indicates Net Employment Outlook of zero.

Net Employment OutlookSeasonally Adjusted Outlook’89 ’90 ’91 ’92 ’93 ’94 ’95 ’96 ’97 ’98 ’99 ’00 ’01 ’02 ’03 ’04 ’05 ’06 ’07 ’08 ’09 ’10 ’11 ’12 ’13 ’14

-30-20-10

01020304050

No bar indicates Net Employment Outlook of zero.

Net Employment OutlookSeasonally Adjusted Outlook’89 ’90 ’91 ’92 ’93 ’94 ’95 ’96 ’97 ’98 ’99 ’00 ’01 ’02 ’03 ’04 ’05 ’06 ’07 ’08 ’09 ’10 ’11 ’12 ’13 ’14

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Employers forecast some payroll gains in the January-March time frame with a Net Employment Outlook of +8%. Hiring plans remain relatively stable

quarter-over-quarter and are unchanged year-over-year.

Public Administration +1 (8)%

-30-20-10

01020304050

Net Employment OutlookSeasonally Adjusted Outlook’89 ’90 ’91 ’92 ’93 ’94 ’95 ’96 ’97 ’98 ’99 ’00 ’01 ’02 ’03 ’04 ’05 ’06 ’07 ’08 ’09 ’10 ’11 ’12 ’13 ’14

Services +6 (9)%Job seekers can expect a cautiously optimistic hiring climate in the coming quarter with employers reporting a Net Employment Outlook of +9%. Hiring prospects

remain relatively stable when compared with the previous quarter but decline by six percentage points year-over-year.

Transportation & Public Utilities -3 (5)%Some job gains are anticipated in Quarter 1 2014 with employers reporting a Net Employment Outlook of +5%. However, the Outlook declines by 10 percentage

points quarter-over-quarter and is 18 percentage points weaker year-over-year, resulting in the weakest Outlook since Quarter 3 2010.

-20

-10

0

10

20

30

40

No bar indicates Net Employment Outlook of zero.

Net Employment OutlookSeasonally Adjusted Outlook’89 ’90 ’91 ’92 ’93 ’94 ’95 ’96 ’97 ’98 ’99 ’00 ’01 ’02 ’03 ’04 ’05 ’06 ’07 ’08 ’09 ’10 ’11 ’12 ’13 ’14

-30-20-10

01020304050

No bar indicates Net Employment Outlook of zero.

Net Employment OutlookSeasonally Adjusted Outlook’89 ’90 ’91 ’92 ’93 ’94 ’95 ’96 ’97 ’98 ’99 ’00 ’01 ’02 ’03 ’04 ’05 ’06 ’07 ’08 ’09 ’10 ’11 ’12 ’13 ’14

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points quarter-over-quarter and by four percentage points year-over-year.

Employers report steady hiring prospects for the next three months with a Net Employment Outlook of +14%. Hiring plans improve by three percentage

Wholesale & Retail Trade +6 (14)%

-30-20-10

01020304050

No bar indicates Net Employment Outlook of zero.

Net Employment OutlookSeasonally Adjusted Outlook’89 ’90 ’91 ’92 ’93 ’94 ’95 ’96 ’97 ’98 ’99 ’00 ’01 ’02 ’03 ’04 ’05 ’06 ’07 ’08 ’09 ’10 ’11 ’12 ’13 ’14

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Global Employment OutlookEach quarter ManpowerGroup conducts research to measure employment trends* in the world’s major labour markets. To measure hiring expectations between January and March 2014, ManpowerGroup interviewed over 65,000 employers in 42 countries and territories. Despite continuing economic challenges and widespread uncertainty in the global labour market, the first-quarter research reveals that the majority of hiring managers will continue to add to their workforces by varying degrees during the first quarter of 2014. Payroll additions are expected to outpace payroll reductions in 34 of the 42 countries and territories.

Employers in Taiwan, India and New Zealand report the strongest first-quarter hiring plans globally. The weakest—and only negative—Net Employment Outlooks are reported in Italy, Ireland, Finland, Spain, Slovakia and Belgium. Hiring optimism strengthens from three months ago in 21 countries and territories, but weakens in 15. Outlooks are also stronger in 21 countries and territories in a year-over-year comparison, but decline in 17.

When global labour markets are viewed as a group, there is little evidence of an overriding trend among hiring managers. In a quarter-over-quarter comparison, employer hiring intentions in the G7 countries improve marginally or remain relatively stable, and employer forecasts elsewhere provide few indications of a noteworthy universal shift toward stronger or weaker labour market activity. Instead, the first-quarter research indicates that marketplace uncertainty continues to concern employers, many of whom report that they intend to add to their payrolls, but at rates far more modest than in the pre-recession years. Even employers in those labour markets that until very recently reported consistently impressive levels of hiring activity—such as in China, Brazil and Turkey—have now scaled back hiring plans to still positive but more modest levels.

Regionally, employers throughout Asia Pacific continue to report positive Net Employment Outlooks. Job seekers in Taiwan are likely to benefit from the most robust hiring pace

in the region, with more than one in every three employers indicating they plan to add to their payrolls in the first quarter. First-quarter prospects are also bright for India’s job seekers with a brisk hiring pace expected in most industry sectors and all regions. Japan’s Outlook is the strongest reported since the second quarter of 2008 and follows more than four years of steadily improving forecasts. Hiring plans also remain positive in China, but the Outlook continues to rest at a position below the more optimistic forecasts of late 2010 and early 2011, and the steady erosion of employer confidence in China adds further evidence that the country’s growth track may be leveling off. The Asia Pacific region’s weakest forecast is reported in Australia despite moderate quarter-over-quarter improvements in both the Mining & Construction and Finance sectors.

Employer hiring intentions remain positive in all 10 countries ManpowerGroup surveys in the Americas. However, the first-quarter forecasts are mostly weaker in both quarter-over-quarter and year-over-year comparisons. Colombian employers expect the strongest hiring pace with three out of 10 employers expecting to grow first-quarter payrolls. A steady hiring pace is also expected in Brazil, but the country’s Outlook has weakened by varying degrees for nine consecutive quarters and now stands at its weakest point since the Brazilian survey was launched in 2009. The U.S. Outlook remains upbeat and is relatively stable in both quarter-over-quarter and year-over-year comparisons.

In the EMEA region, hiring trends remain mixed with employers reporting positive hiring intentions in 16 of the 24 countries surveyed. Outlooks improve in 15 of 24 countries from three months ago but weaken in seven. In a year-over-year comparison, forecasts improve in 13 countries but weaken in eight. The region’s strongest hiring plans are reported in Turkey and weakest in Italy where employers report negative hiring intentions for the 12th consecutive quarter. Conversely, opportunities for job seekers in Greece are expected to improve noticeably in the next three months as the Outlook climbs for the sixth consecutive quarter and employers report the strongest hiring intentions in over five years.

* Commentary is based on seasonally adjusted data where available.

Survey Respondents by Region

Asia Pacific23%

EMEA31%

Americas46%

For the Quarter 1 2014 research ManpowerGroup surveyed more than 65,000 human resources directors and senior hiring managers from public and private organizations worldwide: 46% of respondents come from 10 countries in the Americas; 23% from eight countries and territories across Asia Pacific; and 31% from 24 countries in EMEA.

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12 (13)1

0 (5)1

-1 (-1)1

%

7 (6)1

12 (17)1

19 (21)1

14 (14)1

29 (33)1

16 (19)1

32 (39)1

5 (12)1

12 (14)1

15 (16)1

-1 (2)1

2 (4)1

-1 (0)1

0 (0)1

-9 (-6)1

2 (3)1

-6 (-4)1

2 (5)1

16

-12 (-10)1

-2 (0)1

-1 (4)1

0 (0)1

4 (2)1

0 (1)1

1 (4)1

-1 (0)1

-11 (-8)1

-5 (-1)1

-5 (3)1

-2 (-2)1

1 (1)1

-1 (-1)1

0 (-2)1

6 (5)1

4 (4)1

2 (2)1

6 (6)1

6 (7)1

6 (5)1

1 -3 5

15 (10)1 2 (-1)1 0 (-5)117 (19)1 2 (6)1 2 (2)1

10 (13)1 0 (0)1 1 (1)1

0 (4)1 0 (4)1 8 (8)1

1 (7)1 5 (6)1 17 (17)1

3 (6)1 6 (9)1 5 (5)1

6 (4)1 1 (-1)1 5 (5)12 2 11-2 -3 6

4 (9)1 1 (4)1 10 (10)1

1 (4)1 1 (1)1 -2 (-6)1

-3 (2)1

-2 (-1)1

-2 (0)1

-1 (-1)110 (16)1 -3 (-3)1 -11 (-10)16 (5)1 0 (-2)1 -5 (-5)1

-6 (-6)113 (11)1 -5 (-6)1 -4 (-4)1

-1 (0)114 -10 -4

†EMEA – Europe, Middle East and Africa.

1. Number in parentheses is the Net Employment Outlook when adjusted to remove theimpact of seasonal variations in hiring activity. Please note that this data is not available for all countries as a minimum of 17 quarters worth of data is required.

-1 (2)1

-1 (1)11 (3)1

-6 0 -10

-3 (-3)1

1 (2)1

2 (3)1

-5 (-2)1

-2 (-1)1

1 (3)1

1 (3)1

-2

5 (4)1

6 (8)1

-1 (-1)1

-1 (-1)1

10 4 0

-3 (-3)1

7 (7)1

0 (0)1

63 (5)1 -4 (-1)1 -1 (-1)1

0 (0)1

* Indicates unadjusted data.

Quarter 1 2014 Net Employment Outlook

-15 -10 -5 0 5 10 15 20 25 30 35 40 45

-15 -10 -5 0 5 10 15 20 25 30 35 40 45

Taiwan

India

New Zealand

Colombia

Singapore

Japan

Brazil

Peru

Turkey

Hong Kong

Mexico

Panama

China

United States

Canada

Guatemala

Costa Rica

Israel

Poland

Greece

Australia

Hungary

Argentina

Austria

Sweden

United Kingdom

Czech Republic

Germany

Romania

South Africa

Norway

France

Slovenia

Bulgaria

Netherlands

Switzerland

Belgium

Slovakia

Spain

Finland

Ireland

Italy

+39%

+33%

+21%

+19%

+19%

+17%

+16%

+16%

+16%*+14%

+14%

+14%*+13%

+13%

+12%

+11%

+10%

+10%*+9%

+7%

+6%

+6%

+5%

+5%

+5%

+5%

+4%

+4%

+4%

+4%

+3%

+2%

+2%*+1%*0%

0%

-1%

-2%*-4%

-6%*-6%

-10%

Quarter 1 2014Qtr on Qtr Change

Q4 2013 to Q1 2014 Yr on Yr Change

Q1 2013 to Q1 2014

Americas

Asia PacificAustralia

China

Hong Kong

Japan

India

New Zealand

Singapore

Taiwan

EMEA†

Austria

Belgium

Bulgaria

Costa Rica

Colombia

United States

Czech Republic

Greece

Hungary

South Africa

SloveniaSlovakia

PolandRomania

Canada

Mexico

Peru

Brazil

Argentina

Guatemala

Panama

France

Germany

Finland

Ireland

Netherlands

Norway

Spain

Turkey

Italy

Switzerland

Sweden

Israel

UK

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Nearly 30,000 employers from 10 countries throughout North, Central and South America were interviewed to measure hiring plans for Quarter 1 2014. Employers in each country report varying degrees of positive hiring intentions for the next three months with Net Employment Outlooks remaining relatively stable or improving in six of the 10 countries in comparison to Quarter 4 2013. However, in comparison to Quarter 1 2013, Outlooks decline or remain relatively stable in nine of the 10 countries.

Employer optimism is strongest in Colombia, Brazil and Peru and weakest in Argentina. Colombia’s upbeat forecast is driven by a considerable uptick in demand for talent in the Mining sector, as well as active labour markets expected in the Orinoquia and Pacific regions. Peru’s upbeat forecast is fueled in large part by expectations of a vigorous hiring pace in the Public Administration/Education sector as well as a surge in demand in the country’s Services sector. The hiring pace in Brazil remains steady, with over one in every five employers expecting to add to their payrolls in the first three months of the year. However, the Outlook has now been in decline for nine consecutive quarters with forecasts in the majority of Brazil’s industry sectors and regions at the weakest levels reported by employers since the survey started in Quarter 4 2009.

International Comparisons – AmericasElsewhere in the Americas, the Outlook in the United States remains upbeat, and the recent government shutdown seems to have had little effect on the first-quarter forecast. U.S. employers expect the hiring pace to remain relatively stable in comparison to the prior quarter and last year at this time; the national Outlook is buoyed by solid hiring plans in the Leisure & Hospitality sector where more than a quarter of the employers surveyed indicate they will add to their workforce. Opportunities for job seekers in the Wholesale & Retail Trade and the Professional & Business sectors are also expected to remain steady despite slight declines in comparison to forecasts in the prior quarter and prior year.

Positive hiring intentions are reported in each of Canada’s industry sectors and regions, with Construction sector employers reporting the strongest forecast for the second consecutive quarter. Meanwhile, the Outlook in Mexico’s Mining & Construction sector improves for the third consecutive quarter, boosted by growing demand for talent in the country’s petroleum industry. However, while forecasts remain uniformly positive, the overall hiring pace in Mexico is expected to soften as Outlooks decline by varying degrees in all industry sectors and regions when compared to forecasts from Quarter 1 2013.

Argentina50

40

30

20

10

0

-10

-20

Argentina joined the survey in Q1 2007.

Seasonally Adjusted OutlookSeasonally Adjusted Outlook Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Brazil50

40

30

20

10

0

-10

-20

Brazil joined the survey in Q4 2009.

Seasonally Adjusted OutlookSeasonally Adjusted Outlook Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

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Costa Rica50

40

30

20

10

0

-10

-20

Costa Rica joined the survey in Q3 2006.

Seasonally Adjusted OutlookSeasonally Adjusted Outlook Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Mexico50

40

30

20

10

0

-10

-20

No bar indicates Net Employment Outlook of zero.

Seasonally Adjusted OutlookSeasonally Adjusted Outlook Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

USA50

40

30

20

10

0

-10

-20

No bar indicates Net Employment Outlook of zero.

Seasonally Adjusted OutlookSeasonally Adjusted Outlook Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Guatemala50

40

30

20

10

0

-10

-20

Guatemala joined the survey in Q2 2008.

Seasonally Adjusted OutlookSeasonally Adjusted Outlook Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Panama50

40

30

20

10

0

-10

-20

Panama joined the survey in Q2 2010.

Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Peru60

50

40

30

20

10

0

-10

Peru joined the survey in Q2 2006.

Seasonally Adjusted OutlookSeasonally Adjusted Outlook Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Canada50

40

30

20

10

0

-10

-20Seasonally Adjusted OutlookSeasonally Adjusted Outlook Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Colombia

Colombia joined the survey in Q4 2008.

50

40

30

20

10

0

-10

-20Seasonally Adjusted OutlookSeasonally Adjusted Outlook Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

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Interviews with over 15,000 employers have been conducted within the Asia Pacific region to measure anticipated hiring activity in Quarter 1 2014.

Job prospects remain positive across the region, with employers in Taiwan, India and New Zealand reporting the strongest hiring plans. Outlooks improve in four of the eight countries and territories in a quarter-over-quarter comparison, and in six of eight when compared year-over year.

The Taiwanese Outlook is the most optimistic among the 42 countries and territories surveyed this quarter, and so far employer confidence in this export-driven economy appears unaffected by market uncertainty elsewhere. More than one in three employers plan to add to their payrolls in the next three months, with employers in the Transportation & Utilities and the Wholesale & Retail Trade sectors reporting their most optimistic hiring plans since the survey began in Taiwan in Quarter 2 2005.

India’s first-quarter hiring pace is expected to remain robust despite quarter-over-quarter declines in all seven of the country’s industry sectors and in three of its four regions. Forecasts are strongest in the Wholesale & Retail Trade sector and the Mining & Construction sector where job seekers are expected to benefit from aggressive efforts to improve infrastructure throughout the country. The hiring pace is also expected to remain brisk in the Services sector where IT talent continues to be aggressively recruited by both national and multi-national firms.

International Comparisons – Asia PacificEmployer optimism in Japan continues to grow, and the country’s job seekers will likely benefit from the strongest job forecast since the second quarter of 2008. Hiring plans in the country’s Mining & Construction sector are also the strongest reported by employers since Japan’s survey started in Quarter 3 2003.

Elsewhere, hiring plans in China have remained steady for three consecutive quarters, but employer optimism is tempered by uncertainty in Europe—China’s largest export market—as well as concerns that a lack of home-grown managerial talent will threaten continued growth opportunities. The forecast in Singapore strengthens moderately from year-ago levels, boosted in part by considerable Outlook improvements in the Transportation & Utilities sector as efforts continue to enhance Singapore’s role as the region’s central air cargo and maritime hub.

For the seventh consecutive quarter, employers in Australia report the region’s weakest hiring plans. However, the forecast improves slightly in comparison to the prior quarter following a moderate gain in the Finance, Insurance & Real Estate and the Mining & Construction sectors amid signs that the country’s Resources sector will gradually ramp up production.

Australia50

40

30

20

10

0

-10

-20

No bar indicates Net Employment Outlook of zero.

Seasonally Adjusted OutlookSeasonally Adjusted Outlook Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

China

China joined the survey in Q2 2005.

50

40

30

20

10

0

-10

-20Seasonally Adjusted OutlookSeasonally Adjusted Outlook Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

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Japan50

40

30

20

10

0

-10

-20Seasonally Adjusted OutlookSeasonally Adjusted Outlook Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Singapore

Seasonally Adjusted OutlookSeasonally Adjusted Outlook Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

-60-50-40-30-20-10

010203040506070

New Zealand50

40

30

20

10

0

-10

-20

New Zealand joined the survey in Q2 2004.No bar indicates Net Employment Outlook of zero.

Seasonally Adjusted OutlookSeasonally Adjusted Outlook Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Taiwan50

40

30

20

10

0

-10

-20

Taiwan joined the survey in Q2 2005.

Seasonally Adjusted OutlookSeasonally Adjusted Outlook Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Hong Kong50

40

30

20

10

0

-10

-20

No bar indicates Net Employment Outlook of zero.

Seasonally Adjusted OutlookSeasonally Adjusted Outlook Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

India50

40

30

20

10

0

-10

-20

India joined the survey in Q3 2005.

Seasonally Adjusted OutlookSeasonally Adjusted Outlook Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

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The Outlook in Greece grows more promising. Following revisions to the Quarter 4 2013 forecast, employer hiring plans are positive for the second consecutive quarter, and employers report the strongest Outlook since Quarter 4 2008. Positive hiring intentions are reported in seven of the nine industry sectors and in both regions, and in a year-over-year comparison Outlooks improve by considerable margins in eight of nine sectors and in both regions.

Employer hiring intentions in Germany remain cautiously optimistic. For the seventh consecutive quarter, employers in the Finance & Business Services sector report the strongest hiring plans, and opportunities for job seekers in the Transport, Storage & Communications sector are expected to grow considerably compared to three months ago. However, employers throughout Germany continue to express concern about ongoing talent shortages, and many are acknowledging the need to strengthen efforts to adopt more flexible recruiting strategies in order to secure talent with the necessary employability skills.

Meanwhile, hiring in France is expected to proceed at a positive but slow pace as employers continue to struggle with tax policies that they insist place a burden on meaningful job growth. Hiring intentions are strongest in the Finance & Business Services sector, while the Outlook in the Restaurants & Hotels sector sinks again and matches the weakest forecast since the survey began in Quarter 3 2003.

Over 20,000 employer interviews have been conducted across 24 countries in the Europe, Middle East and Africa (EMEA) region to measure anticipated hiring activity for Quarter 1 2014.

The region presents a mixed picture. Positive hiring activity is expected in 16 of 24 countries surveyed in the region, and employer hiring expectations are stronger from both three months ago and last year at this time in the majority of countries. However, GDP estimates throughout the Eurozone indicate that recovery continues at a painfully slow pace, and at a rate that will likely not be enough to significantly reduce unemployment—especially among youth where unemployment for those 25 and under remains over 24 percent.

First-quarter hiring plans are strongest in Turkey, Israel and Poland. Turkey’s Outlook is fueled by steep year-over-year improvements in the Pharmaceutical and Wholesale & Retail Trade sectors. Poland’s Outlooks improve in most sectors and regions in both quarter-over-quarter and year-over-year comparisons, and Polish employers post their strongest overall forecast in more than two years. The EMEA region’s weakest hiring intentions are reported by employers in Italy where employer hiring plans improve slightly from three months ago but remain negative and unchanged from year-ago levels.

International Comparisons – EMEA

Austria50

40

30

20

10

0

-10

-20

No bar indicates Net Employment Outlook of zero.

Seasonally Adjusted OutlookSeasonally Adjusted Outlook Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Belgium50

40

30

20

10

0

-10

-20

No bar indicates Net Employment Outlook of zero.

Seasonally Adjusted OutlookSeasonally Adjusted Outlook Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

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Germany50

40

30

20

10

0

-10

-20Seasonally Adjusted OutlookSeasonally Adjusted Outlook Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Hungary50

40

30

20

10

0

-10

-20

Hungary joined the survey in Q3 2009.No bar indicates Net Employment Outlook of zero.

Seasonally Adjusted OutlookSeasonally Adjusted Outlook Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Greece50

40

30

20

10

0

-10

-20

Greece joined the survey in Q2 2008.No bar indicates Net Employment Outlook of zero.

Seasonally Adjusted OutlookSeasonally Adjusted OutlookNet Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Ireland50

40

30

20

10

0

-10

-20

No bar indicates Net Employment Outlook of zero.

Seasonally Adjusted OutlookSeasonally Adjusted Outlook Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

France50

40

30

20

10

0

-10

-20

No bar indicates Net Employment Outlook of zero.

Seasonally Adjusted OutlookSeasonally Adjusted Outlook Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Finland50

40

30

20

10

0

-10

-20

Finland joined the survey in Q4 2012.

Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Bulgaria50

40

30

20

10

0

-10

-20

Bulgaria joined the survey in Q1 2011.

Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Czech Republic50

40

30

20

10

0

-10

-20

Czech Republic joined the survey in Q2 2008.No bar indicates Net Employment Outlook of zero.

Seasonally Adjusted OutlookSeasonally Adjusted Outlook Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

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Norway50

40

30

20

10

0

-10

-20Seasonally Adjusted OutlookSeasonally Adjusted Outlook Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Poland50

40

30

20

10

0

-10

-20

Poland joined the survey in Q2 2008.No bar indicates Net Employment Outlook of zero.

Seasonally Adjusted OutlookSeasonally Adjusted Outlook Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Romania50

40

30

20

10

0

-10

-20

Romania joined the survey in Q2 2008.No bar indicates Net Employment Outlook of zero.

Seasonally Adjusted OutlookSeasonally Adjusted Outlook Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Slovakia

Slovakia joined the survey in Q4 2011.

50

40

30

20

10

0

-10

-20Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Slovenia

Slovenia joined the survey in Q1 2011.No bar indicates Net Employment Outlook of zero.

50

40

30

20

10

0

-10

-20Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Italy50

40

30

20

10

0

-10

-20

No bar indicates Net Employment Outlook of zero.

Seasonally Adjusted OutlookSeasonally Adjusted Outlook

Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Netherlands50

40

30

20

10

0

-10

-20

No bar indicates Net Employment Outlook of zero.

Seasonally Adjusted OutlookSeasonally Adjusted Outlook Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Israel50

40

30

20

10

0

-10

-20

Israel joined the survey in Q4 2011.

Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

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40

30

20

10

0

-10

-20

No bar indicates Net Employment Outlook of zero.

Seasonally Adjusted OutlookSeasonally Adjusted Outlook Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Spain

No bar indicates Net Employment Outlook of zero.

50

40

30

20

10

0

-10

-20Seasonally Adjusted OutlookSeasonally Adjusted Outlook Net Employment OutlookNet Employment Outlook

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Switzerland

Switzerland joined the survey in Q3 2005.No bar indicates Net Employment Outlook of zero.

50

40

30

20

10

0

-10

-20Seasonally Adjusted OutlookSeasonally Adjusted Outlook Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Turkey50

40

30

20

10

0

-10

-20

Turkey joined the survey in Q1 2011.

Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Sweden

No bar indicates Net Employment Outlook of zero.

50

40

30

20

10

0

-10

-20Seasonally Adjusted OutlookSeasonally Adjusted Outlook Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

South Africa50

40

30

20

10

0

-10

-20Seasonally Adjusted OutlookSeasonally Adjusted Outlook Net Employment OutlookNet Employment Outlook

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

South Africa joined the survey in Q4 2006.No bar indicates Net Employment Outlook of zero.

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The Manpower Employment Outlook Survey is conducted quarterly to measure employers’ intentions to increase or decrease the number of employees in their workforces during the next quarter. ManpowerGroup’s comprehensive forecast of employer hiring plans has been running for more than 50 years and is one of the most trusted surveys of employment activity in the world. Various factors underpin the success of the Manpower Employment Outlook Survey:

Unique: It is unparalleled in its size, scope, longevity and area of focus.

Projective: The Manpower Employment Outlook Survey is the most extensive, forward-looking employment survey in the world, asking employers to forecast employment over the next quarter. In contrast, other surveys and studies focus on retrospective data to report on what occurred in the past.

Independent: The survey is conducted with a representative sample of employers from throughout the countries and territories in which it is conducted. The survey participants are not derived from ManpowerGroup’s customer base.

Robust: The survey is based on interviews with over 65,000 public and private employers across 42 countries and territories to measure anticipated employment trends each quarter. This sample allows for analysis to be performed across specific sectors and regions to provide more detailed information.

Focused: For more than five decades the survey has derived all of its information from a single question.

Survey QuestionFor the Quarter 1 2014 research, all employers participating in the survey worldwide are asked the same question, “How do you anticipate total employment at your location to change in the three months to the end of March 2014 as compared to the current quarter?”

MethodologyThe Manpower Employment Outlook Survey is conducted using a validated methodology, in accordance with the highest standards in market research. The research team for the 42 countries and territories where the survey is currently conducted includes ManpowerGroup’s internal research team and Infocorp Ltd. The survey has been structured to be representative of each national economy. The margin of error for all national, regional and global data is not greater than +/- 3.9%.

The margin of error for the Canadian survey is +/- 2.2%.

Net Employment OutlookThroughout this report, we use the term “Net Employment Outlook.” This figure is derived by taking the percentage of employers anticipating an increase in hiring activity and subtracting from this the percentage of employers expecting to see a decrease in employment at their location in the next quarter. The result of this calculation is the Net Employment Outlook. Net Employment Outlooks for countries and territories that have accumulated at least 17 quarters of data are reported in a seasonally adjusted format unless otherwise stated.

Seasonal AdjustmentSeasonal adjustments have been applied to the data for Argentina, Australia, Austria, Belgium, Brazil, Canada, China, Colombia, Costa Rica, the Czech Republic, France, Germany, Greece, Guatemala, Hong Kong, Hungary, India, Ireland, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Peru, Poland, Romania, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, the United Kingdom and the United States to provide additional insight into the survey data. These adjustments make it possible to review the data without the employment fluctuations that normally occur at the same time each year, thus providing a clearer picture of the data over time. ManpowerGroup intends to add seasonal adjustments to the data for other countries in the future, as more historical data is compiled. Note that in Quarter 2 2008, ManpowerGroup adopted the TRAMO-SEATS method of seasonal adjustment for data.

About the Survey

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History of the Survey1962 First generation of the Manpower Employment Outlook

Survey launched in the United States and Canada.

1966 ManpowerGroup’s United Kingdom operation launches the equivalent of the United States survey, naming the report the Quarterly Survey of Employment Prospects. The survey adopts the same forward-looking research format as the United States survey and is the first of its kind in Europe.

1976 Second generation of the Manpower Employment Outlook Survey launched in the United States and Canada. Research methodology is updated to evolve with advancements in the field of market research.

2002 ManpowerGroup United Kingdom’s Quarterly Survey of Employment Prospects is updated to adopt an enhanced research methodology. ManpowerGroup’s operations in Mexico and Ireland launch the survey in their respective countries.

2003 Third generation of the Manpower Employment Outlook Survey is launched, expanding the program to a total of 18 countries and territories worldwide: Australia, Austria, Belgium, Canada, France, Germany, Hong Kong, Ireland, Italy, Japan, Mexico, Netherlands, Norway, Singapore, Spain, Sweden, the United Kingdom and the United States.

2004 ManpowerGroup operations in New Zealand launch the Manpower Employment Outlook Survey.

2005 ManpowerGroup operations in China, India, Switzerland and Taiwan launch the Manpower Employment Outlook Survey.

2006 ManpowerGroup operations in Costa Rica and Peru join the survey program. Surveys in Australia, Austria, Belgium, France, Germany, Hong Kong, Ireland, Italy, Japan, Mexico, Netherlands, Norway, Singapore, Spain and Sweden add seasonally adjusted data. ManpowerGroup operations in South Africa launch the Manpower Employment Outlook Survey.

2007 ManpowerGroup operations in Argentina launch the Manpower Employment Outlook Survey. The survey in New Zealand adds seasonally adjusted data.

2008 ManpowerGroup operations in Colombia, the Czech Republic, Greece, Guatemala, Poland and Romania join the survey program. China and Taiwan add seasonally adjusted data in the second quarter. India and Switzerland add seasonally adjusted data in the third quarter.

2009 ManpowerGroup operations in Hungary and Brazil launch the Manpower Employment Outlook Survey.

2010 ManpowerGroup’s Panama operation launches the Manpower Employment Outlook Survey, expanding the program total to 36 countries and territories worldwide. Peru adds seasonally adjusted data in the second quarter. Costa Rica adds seasonally adjusted data in the fourth quarter.

2011 Beginning in the first quarter, operations in Bulgaria, Slovenia and Turkey join the Manpower Employment Outlook Survey. Seasonally adjusted data is added in the first quarter for Argentina and South Africa. Israel and Slovakia launch the Manpower Employment Outlook Survey in the fourth quarter.

2012 Beginning in the second quarter, ManpowerGroup operations in the Czech Republic, Greece, Guatemala, Poland and Romania initiate reporting of seasonally adjusted data. ManpowerGroup’s operation in Finland joins the survey in the fourth quarter. Seasonal variations are also removed from Colombian data for the first time.

2013 ManpowerGroup Hungary operation begins reporting seasonally adjusted data in the third quarter and the Brazil operation begins reporting seasonally adjusted data in the fourth quarter.

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About ManpowerGroupTM

ManpowerGroup™ (NYSE: MAN) is the world leader in innovative workforce solutions that ensure the talent sustainability of the world’s workforce for the good of companies, communities, countries, and individuals themselves. Specializing in solutions that help organizations achieve business agility and workforce flexibility, ManpowerGroup leverages its 65 years of world of work expertise to create the work models, design the people practices and access the talent sources its clients need for the future. From staffing, recruitment, workforce consulting, outsourcing and career management to assessment, training and development, ManpowerGroup delivers the talent to drive the innovation and productivity of organizations in a world where talentism is the dominant economic system. Every day, ManpowerGroup connects more than 630,000 people to work and builds their experience and employability through its relationships with 400,000 clients across 80 countries and territories. ManpowerGroup’s suite of solutions is offered through ManpowerGroup™ Solutions, Manpower®, Experis™ and Right Management®. ManpowerGroup was named one of the World’s Most Ethical Companies for the third consecutive year in 2013, confirming our position as the most trusted brand in the industry.

About Manpower CanadaWith nearly 40 offices strategically located across the country, Manpower Canada’s staffing services include administrative, industrial, skilled trades and contact centre personnel as well as the assignment of contract professionals in information technology, scientific, finance, engineering, telecommunications and other professional areas under the Experis brand. More information can be found on the following websites, manpower.ca and experis.ca

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Manpower, 4950 Yonge Street, Suite 700, Toronto, Ontario, M2N 6K1Tel: 416 225 4455www.manpower.ca

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