Q3 2007 © LogicaCMG 2007. All rights reserved Group presentation: An introduction to LogicaCMG (Add name of presenter) (Add job title)

Q3 2007 © LogicaCMG 2007. All rights reserved

Group presentation: An introduction to LogicaCMG

(Add name of presenter)

(Add job title)

Q3 2007 Group presentation © LogicaCMG 2007. All rights reserved

Agenda

1 Overview of LogicaCMG

2 Our portfolio of offerings

3 Global service delivery

4 The way we work


Who we are

• A major international force in IT and business services with a leading position in Europe

• Around 40,000 employees

• Operating in 41 countries

• Around £3 billion in revenues*

• A broad portfolio of offerings across key industry sectors

• Nearly 40 years of experience in IT services

• A worldwide client base of blue-chip organisations

*Includes a full year of WM-data (purchased October 2006) and excludes Telecoms Products (divestment announced February 2007).


Our mission is to help leading organisations

worldwide achieve their business objectives

through the innovative delivery of information

technology and business process solutions

Our mission


LogicaCMG – Releasing your potential

• We are committed to helping our customers build and maintain leadership positions

• We enable our customers to become more productive and to grow. We do this by using our industry and domain expertise and our strong business and technology insight

• We are proud of our track record for delivery and the way in which we contribute to our customers’ success


Our market positioning

• Broadly based by geography, by sector and by offering

• A reliable, successful and long-term partner

• Full service provision covering consultancy, design, systems integration, product development and value-based outsourcing

• The consultants who implement and deliver

• World class product suppliers, systems integrators and outsource providers

• Recognised for our technical excellence, deep industry knowledge and innovation

• Value-added, mission-critical, repeatable, global solutions


The LogicaCMG difference

• Deep understanding of the industries and markets in which we work

• Strong on project and programme management

• Successful delivery of business benefits

• People with domain expertise - technology, market sectors, business processes

• High profile global references

• International reach and delivery but with local engagement and knowledge

• Innovative delivery of information technology

• Open, honest, flexible and responsive

A strongly customer-focused organisation


A long and successful history

Founded in 1968

Floated in 1988

30 December 2002

Merger between

Logica and CMG

19 September 2005

Announcement of

offer for Unilog

Founded 1969Floated in 1983

Founded 1964

Floated in 1995

Founded 1969Floated in 1985

21 August 2006

Announcement of offer

for WM-data


International reach with a leading position in Europe

• Second largest European-listed IT services company by market capitalisation

• Seventh largest IT services company in Europe by revenue*

• A global top 20 IT services company by revenue*

• Leading positions in the Nordics (no. 3), France (no. 4), the Netherlands (no. 4) and the UK (no.10)

AustraliaAustria

BelgiumBrazil

CanadaCzech Republic

DenmarkEgypt

EstoniaFinlandFrance

GermanyHong Kong

HungaryIndia

IndonesiaIreland

ItalyKuwait

LebanonLuxembourg

MacauMalaysiaMoroccoNetherlandsNorwayPhilippinesPolandPortugalRussiaSaudi ArabiaSingaporeSlovak RepublicSpainSwedenSwitzerlandTaiwanUkraineUnited Arab Emirates (Dubai)United KingdomUnited States of America

* Source: PAC Core IT Services, LogicaCMG


2006 annualised proforma revenue - circa £3bn*

Germany 6%

Netherlands 15%

International 11%

Nordics 26%

France 18%

UK 24%

Broadly based by geography



Telecoms and Media 10%

Public Sector 27%

E&U 15%

IDT 30%

Financial Services 18%

Broadly based by sector

2006 annualised proforma revenue - circa £3bn*



An international blue-chip customer base


Our strategic objectives

• Worldwide top ten player

• Four significant profit generators in Europe

• 30% to 40% of revenue from value based outsourcing

• Balanced market sector profile

• Powerful global delivery capability


Executive sponsorship from a truly international organisation

Group Chief Executive

Martin Read

Chief Marketing Officer

Nick Caplan

Chief Operating Officer

Jim McKenna

Chief Financial Officer

Seamus Keating

UKJoe Hemming

France, Germany, Switzerland

Didier Herrmann

Nordic RegionCrister Stjernfelt

NetherlandsPaul Schuyt

InternationalJohn Coleman

Group HR DirectorNigel Perks

Management Consulting,

France, Germany & Switzerland

Patrick Guimbal

IT Services, FranceAydin

Azernour

Sales, Marketing &

ILOB Director for Nordics

Thomas Ivarson

LogicaCMG Executive Committee


Did you know that…

• LogicaCMG’s financial software solutions enable the transfer of more than $5 trillion per day

• LogicaCMG’s software supports the missions of a third of the world’s satellites

• LogicaCMG’s systems have been fundamental to the regulatory transformation of energy markets around the world

• LogicaCMG has implemented more than 70 telecoms billing and settlements systems worldwide

• LogicaCMG's payroll systems and services process more than $200 billion of salaries per year

• LogicaCMG has around 3,250 SAP experts worldwide and is one of a small number of SAP Global Services Partners


Agenda




4 The way we work


BUSINESS

TRANSFORMATION

GLOBAL DELIVERY

Financial Services

Telecoms and Media

Industry, Distribution

and TransportEnergy and

Utilities

Payments

Serviceorientatedbusiness

Risk and compliance

Outsourcingand effectiveoperations

MVNO/e

Operationssupport

systems / billing

Businesssupport

systems andbusiness

intelligence

Content andmedia

Intelligenttransport systems

Manufacturingexecutionsystems

Industrial assetmanagement

eIdentity andCards

Supply chainintegration

Competitivemarkets

Regulatorycompliance and

emissions management

Oil & Gas:upstreamsolutions

Oil and Gas: downstream

solutions

International business lines and offerings

Enterprise asset management

Channelinnovation

Insurance

Public Sector

Identity Management

Application management/development, Business process outsourcing, Consulting, HR/payroll,Finance and accounting, Asset management, Managed testing, Shared Service Centres,Risk and compliance, Total invoice management, Infrastructural Services

CaseManagement

Security

Shared Services


Management Consulting

A comprehensive offer

• A focus on core propositions, such as corporate performance management, change management, IT strategy, shared services

• Upstream business: improvement plans, feasibility studies, choice of solutions

• Projects: change management, process improvement, solution implementation

• Transition and transformation

• Teams of consultants specialised by market segment

• Deep industry focus

Global network with local presence

• A management consulting division in each of our major centres working as an international network

• An international network of over 2,000 consultants


Energy and Utilities

Key challenges for the Energy and Utilities market• Energy and water supply constraints• Higher security requirements in many parts of the world• Increasing competition in liberalised markets• Consolidation and growing internationalisation of businesses• Increasing regulatory requirements• Ageing workforce and infrastructures• Environmental and financial transparency demands

Our capabilities

• Enterprise asset and resource management, including geospatial information systems and mobile workforce

• Smart metering, including pre-payment• Emissions registration and management

• Upstream oil and gas, including hydrocarbon accounting and human resources allocation

• Downstream oil and gas, including supply chain logistics and retail cards

• Central energy market trading systems• Merchant energy systems• Leading SAP capabilities


Did you know that?

• LogicaCMG has settled more than £90 billion of wholesale electricity trades since the privatisation of the UK electricity industry

• LogicaCMG is the leading provider of work management systems to utilities in the USA

• LogicaCMG built and operates the central IT systems for 75 per cent of the deregulated gas market in Australia

• LogicaCMG’s systems have been fundamental to the regulatory transformation of energy markets around the world.

Energy and Utilities

Some of our customers


Industry, Distribution and Transport

Key challenges for the industry, distribution and transport market

• Increasing demand for solutions and services that deliver operational excellence, real-time information and regulatory compliance

• Increasing deregulation, cost reduction and ageing assets in a more globalised market

• Optimising manufacturing and supply chain processes and systems to increase operational efficiency

• Increasing market share and customer loyalty

• Addressing higher energy costs and environmental concerns

Our capabilities

• Manufacturing execution systems

• Enterprise and wireless asset management

• Biometric identification and e-identity

• Mobile ticketing and payment schemes solutions

• Machine to machine and RFID communications

• Intelligent transport systems

• Customer relationship management systems


Industry, Distribution and Transport

Did you know that?

Over half of Coca-Cola Europe’s bottling and distribution turnover is handled via a shared

procurement management solution installed by LogicaCMG

LogicaCMG has helped the Paris bus system run smoothly, reducing maintenance times from six weeks to two days

LogicaCMG has delivered a solution which enables the Apotoket Swedish hospital pharmacies to handle 60,000 prescriptions every day

The first European automated border crossing solution at an airport was developed by LogicaCMG, using biometrics technology



Telecoms and Media

Key challenges for the telecoms and media market

• Telecoms operators and media companies are looking to launch new services and propositions in an increasingly competitive marketplace

• End users are demanding more services from their suppliers at a lower cost

• Delivering services in a convergent broadband environment requires greater investment from operators and content providers

• Emerging technologies and new market entrants provide both opportunities and threats for existing players

Our capabilities

• End user portals and convergent service platforms

• Content management systems

• Customer relations and customer intelligence management

• Billing systems and MVNO hosted service offerings

• Service provision, assurance and network inventory management

• Telecoms and Media specific testing, application management services and software as a service

• Innovative partnership models including sell-with propositions


Did you know that?

• LogicaCMG has deployed more than 70 billing and settlement systems worldwide with telecoms customers

• LogicaCMG’s managed testing services help the world’s leading mobile operator get to market faster

• LogicaCMG designed, built and integrated a ground-breaking content management solution for a leading telecoms operator in Australia, including state-of-the-art search, transcoding and digital rights management (DRM) capabilities for mobile content on its 3G network

• LogicaCMG helped Swiss leaders in telecoms and retail, Swisscom and Migros, to get to market faster with their mobile virtual network operator (MVNO) service, with more than 300,000 subscribers in its first year

• LogicaCMG designed, built, and now operates the total value-added services, business support systems and IT of start-up operator, Natrindo Telepon Seluler in Indonesia

Telecoms and Media



Financial Services

Key challenges for the financial services market

• Increasing competition with greater emphasis on speed-to-market

• Improving systems and processes to enhance customer services

• Speed of regulatory change, e.g. Single Euro Payment Area (SEPA), Markets in Financial Instruments Directive (MFiD)

• Globalisation of processes and IT systems

• Growth in outsourcing of application development

Our capabilities• Payments architecture and processing

• Clearing and settlement systems

• Business process outsourcing

• Managed testing

• Channel Innovation

• Financial services transformation

• Application development and management


Financial Services

Did you know that?

LogicaCMG’s financial software solutions enable the transfer of more than $US5 trillion per day

LogicaCMG has worked with forty of the world’s top fifty banks

LogicaCMG’s anti-money laundering solutions are in operation at half of the world’s top ten banks

LogicaCMG’s telecoms-grade pricing and billing solution allowed one bank to generate €30 million of extra revenue in its first billing period.

LogicaCMG has enabled Banque Populaire’s factoring business to increase its productivity by 50 per cent and now handles €10 billion per annum



Public sector

Key challenges for the public sector market

• Moving towards more customer-centric services

• Delivering public services that are both efficient and cost-effective

• e-government increasingly on the public sector agenda

• Internal information dissemination to help overcome cultural resistance to change

• Need for secure borders and information processes

Our capabilities

• Over 30 years of experience in delivering projects in central and local government, criminal justice, health, education and defence

• Case and data management systems

• Health solutions

• Security and e-Identity

• Shared service centres and IT and business process outsourcing

• Information services and location-based applications


Public sector

Did you know that?

LogicaCMG’s software records every administrative fine issued, prisoner sentenced or will and testament made in the Netherlands

LogicaCMG delivered for the UK’s Crown Prosecution Service the first national electronic case management system in England and Wales, supporting more than 1.3 million prosecutions per year

LogicaCMG implemented systems for market-leading polling organisation, TNS Sofres, used for the 2007 French presidential and legislative elections

LogicaCMG is providing the IT infrastructure for the UK’s UCLH ‘hospital of the future’.



Strategic alliances, business partners and suppliers

Global alliances

International alliances

Other strategic business partners and suppliers

Did you know that?

• LogicaCMG has around 3,250 SAP experts worldwide and is one of a small number of SAP Global

Services Partners

• LogicaCMG is supporting more than 100,000 SAP end users worldwide, with teams based in the UK, the Netherlands, the Nordics, Belgium, Malaysia, the Czech Republic, India, France and Germany.

• LogicaCMG is the number 1 Oracle applications outsourcing provider in France

• LogicaCMG has been awarded Oracle European Partner of the year twice

• LogicaCMG is Microsoft Gold Certified Partner across EMEA, certified in 10 of the 12

competencies

• LogicaCMG is Microsoft EMEA Dynamics Partner of the Year for 2006


Agenda




4 The way we work


AccelerateManage RiskManage Cost

Our global service delivery benefits

• Reduce cost

• Focus on core business

• Predictability

• Impact balance sheet

• Improved cost effectiveness

• Spreading of initial investment cost

• Reduce vulnerability to staff changes

• Access to skills when needed

• Technology refresh/ change

• Free up cash for investment

• Avoid IT capital investments (non-core) –

• Accelerate speed to market

• Enable business focus transformation

• Access to new skill set

• Mergers and acquisitions

• Focus on core business

• Improved quality of service

• Flexibility


Blended Sourcing

UKNetherlands

PortugalMorocco

France

GermanyCzech Republic

Slovak Republic

Australia

India

Philippines

Nordics

KEY

BPO Service Centres

Applications Management Centres

Global Data Centres

Customer Service Centres

Global Control Bridge Network

Global Service DeliveryLogicaCMG delivers a full range of IT outsourcing and business process solutions and services through our Global Service Delivery Organisation. Our “blended sourcing” model mixes onsite, onshore, nearshore and offshore resources to deliver services to our customers at the right cost, quality performance, security and risk. This model uses people, process and technology to deliver an integrated service locally to our customers.


Global Service Delivery portfolio

35 years of experience

Business Process Outsourcing

Infrastructure Management

Customer Service Desk

Application Managementand Testing


Agenda




4 The way we work


Cortex – the way we work

CortexThe set of best practice business processes that provide a framework for everything we do, anywhere in the world.

Tools

Run LogicaCMG

WinBusiness

Manage Markets

Manage Service

Manage Projects

Manage Products

Manage Customer

Assignment

Manage Consultancy

SupportWork

BuyThings

DoWork

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Sta

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Ma

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Re

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ips


LogicaCMG has taken reasonable care to ensure that the information contained herein is correct at the time of publication. Before using or relying on any content in this presentation, independent verification should be obtained. LogicaCMG accepts no liability nor responsibility for any use of or reliance upon the content of this document.

Produced by LogicaCMG corporate communications

Documents

Q3 2007 © LogicaCMG 2007. All rights reserved Group presentation: An introduction to LogicaCMG (Add name of presenter) (Add job title)