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Working Smarter Together. QHSE Management Systems Business case :

QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

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Page 1: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Working Smarter Together.

QHSE Management SystemsBusiness case :

Page 2: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Working Smarter Together.

Business case:

• Introduction

• Challenge – Solution – Result

• Panel: Statements

• RASCI approach

• INBISCO Tooling

Page 3: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Who are we?

Arno SchildersFounding Partner

Koos LeeuwensteinManaging Director

Jan de WitGeneral Manager

Working Smarter Together.

Page 4: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Introduction EBS (long history)

4

RECENTERE FOTO GEBRUIKEN

Page 5: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Introduction EBS (long history)

5

RECENTERE FOTO GEBRUIKEN

1887 – Foundation of Royal FransSwarttouw, stevedoring coals and minerals, co- founder EMO

1908 – Foundation of GraanElevator Maatschappij(“GEM”), stevedoring grains

1982 – Foundation of Interstevedoring, stevedoring grains, Agri

1991 – Foundation of EBS

Page 6: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Introduction EBS

6

RECENTERE FOTO GEBRUIKEN

Page 7: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Transition EBS

7

Market Focus

Organisation structure and culture

Investments

Business Management System

Page 8: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Compliance

8

We have to, but our core and leading values are:• Respect• Integrity• Pro-activeSo we want to and need to comply

Page 9: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Working Smarter Together.

Participative RASCI-method©

Configurable INBISCO software

Unique combination

Business case:

Page 10: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

How EBS replaced its KAM manual with a completely digital QHSE Business Management System.

Business case:

Complex

Not transparent

InconsistentHard to

maintain

Page 11: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

The relationship between the processes as well as the responsibilities were described too briefly and it was not clear what exactly was expected from employees. Therefore, management wanted to review all core processes with everyone involved to make sure all processes and everyone’s role was exactly clear.

Challenge:

KISS

TransparentConsistentEasy to

maintain

Page 12: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Working Smarter Together.

Our philosophy

• We believe there is more potential in every organization and that you can achieve anything when you involve the right people!

• We facilitate organisations with the required changes and provide consultancy & training services to achieve their ambition.

Page 13: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Together with EBS management we started to define the Business Model, frameworks and priorities. Subsequently, process owners and stakeholders were determined and trained in the RASCI-method©.Using the INBISCO Process Manager and IRIS workflow tooling to publish information.

Solution:

Framework

Ownership Same table

Dialogue

Page 14: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Working Smarter Together.

We connect strategy with operations

Page 15: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

A complete new EBS business management system was developed and digitally unlocked for all involved. The collaboration has improved because more clarity and understanding has been created about what people can expect from each other.In addition it was easy to meet both internal HES as well as external certification requirements.

Result:

TransparentConsistent

Compliant

Ownership

Page 16: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Panel session

Based on a few bold statements we want to introduce you with the functionality and results of the EBS Business case.

Everybody please join the dialogue and share your experience!

Page 17: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Take a close look at the following statements:

Want to see what this looks like?

Please react if you fully agree!

Your procedures already fit one page at ease!

Statement 1:

Page 18: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Statement 2:Your employees can find all relevant documents

< 10 seconds!

Want to see how this works?

Please react if you fully agree!

Page 19: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Statement 3:For you it is easy to comply with all relevant standards

and requirements!

Want to see how this works?

Please react if you can!

Page 20: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Statement 4: You have real-time insight in complaints, audit findings &

improvements!

Want to see how this works?

Please react if you fully agree!

Page 21: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Statement 5: The preparation of management review input

takes us no time at all!

Want to see how this works?

Please react if you fully agree!

Page 22: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Statement 6: Your employees are involved and take full ownership for their processes and responsibilities!

Want to know how this works?

Please react if you fully agree!

Page 23: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Who is it meant for?A complete Business Management System like this can be developed for organizations that:• Feel the need and want to comply with complex

requirements in a simple and consistent way• Want to involve management and employees to create

transparency and ownership• Want to control and improve their business

Page 24: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Are you ready for this?

Contact us for possibilities!• See our complete presentation in the digital Handout

How to apply?• Contact one of us after the presentation or• Sent us your business details and we will contact you

Page 25: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Working Smarter Together.

• Introduction

• Challenge – Solution – Result

• Panel: Statements

• RASCI approach

• INBISCO Tooling

See conference hand-out

Business case:

Page 26: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Working Smarter Together.

QHSE Management SystemsBusiness case :

Page 27: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Working Smarter Together.

Our philosophy

• We believe there is more potential in every organization and that you can achieve anything when you involve the right people!

• We facilitate organisations with the required changes and provide consultancy & training services to achieve their ambition.

Page 28: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Working Smarter Together.

We connect strategy with operations

Page 29: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Working Smarter Together.

Process orientation

• (Internal) customer central;

• Management sets requirements;

• Responsibilities low;

• Employees develop themselves;

• Horizontal connections;

• With focus on results.

Page 30: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Working Smarter Together.

RISKmanagement.

CONTINUOUSimprovement.

PROCESSmanagement.

OUR EXPERTISEWhat is the context?

Frames & Standards

Opportunities & threats

Impact & Objectives

Which processesare involved?

Business model & Processes

Process Owner and Stakeholders

Functions & RolesRASCI

Which measuresare necessary?

Support and Involvement

Systematic follow-up

Priorities & dependencies

Page 31: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Working Smarter Together.

The 'RASCI Model'

Transparent for each process:

• The objective;

• Steps required;

• Involved people;

• Each individual role;

• Improvements defined.

Processes & responsibilities powerfully combined !

Manager

Projectleader

Scope

Limitationto…

GeneralM

anager

Objective:

Makesurethat…

Employee

R I

A R I

S R

NOC R

YES

I

Verb+Subject

I

R

ACCEPT?

DATABASE ACTIVITY

START

ACTIVITY

ACTIVITY

END

ACTIVITY

DOCUMENT

Page 32: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Working Smarter Together.

What do we have to offer.Get acquainted with the RASCI-method©?

Learn to work with the RASCI-method©?

Try the RASCI-method© in your own organization?

Start pragmatically with the RASCI-method©?

Apply the RASCI-method©

in the entire organization?

INSPIRATION SESSION

OPEN TRAINING

INCOMPANY TRAINING

PILOT PROJECT

FULL BLOWN APPROACH

Page 33: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Working Smarter Together.

Page 34: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Working Smarter Together.

Advantages:

• Participative RASCI-methodGet training to learn

• Qualified consultantsGet pragmatic support

• Configurable INBISCO SoftwareControl processes and risks intuitivly

From incidental support till integrated approach!

Page 35: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Working Smarter Together.

• Introduction

• Challenge – Solution – Result

• Panel: Statements

• RASCI approach

• INBISCO tooling

Business case:

Page 36: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Working Smarter Together.

PMBusiness Model

Page 37: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Working Smarter Together.

PMProcess

information

Fast issue call

Monitor process

Risk assessment

Linked document

Extra information

1

1

2

2

3

35

4

4

45

Page 38: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Working Smarter Together.

RASRisk Assessment

Status

Version management

Chat function

Several Risk Matrixes

Monitor status action

1

2

3

4

5

1

2

3

4

5

Page 39: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Working Smarter Together.

IRISMonitoring Issues

Issue dossier

Analyse RCA

Issue documents

Allocated actions

Communication

4

2

3

4

5

1

Page 40: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Working Smarter Together.

IRISApp

Page 41: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Working Smarter Together.

IRISDashboard

Chats

Issue types

Status issue

Issue owner

Action taker

Allocated task

Deadline

1

2

3

4

5

6

7

1

2

3

4 5

6

7

Page 42: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Working Smarter Together.

IRISIssue dossier

Issue dossier

Analyses RCA

Issue documents

Allocated actions

1

2

3

4

12

3

4

Page 43: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Working Smarter Together.

IRISReports

DEMO

Page 44: QHSE Management Systems Business case · 2020. 10. 9. · Introduction EBS (long history) 5 RECENTERE FOTO GEBRUIKEN 1887 –Foundation of Royal Frans Swarttouw, stevedoring coals

Working Smarter Together.

QHSE Management SystemsBusiness case :