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Energy Technology Corp. / Technical Industries, Inc. Quality Manual Doc. No. M-4.1
Rev. D 11/01/09 Page 1 of 30
ENERGY TECHNOLOGY Corp. / TECHNICAL INDUSTRIES, Inc.
Quality Manual
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Energy Technology Corp. / Technical Industries, Inc.
Quality Manual
Doc. No. M-4.1
Rev. D 11/01/09 Page 2 of 30
Company Profile
Since our founding in 1971, Technical Industries, Inc. has become a recognized leader in ultrasonic pipe inspection technology. Services include full-length electromagnetic inspection for oil-field pipe and equipment and full length ultrasonic inspection systems for new and used drill pipe, tubing, casing and line-pipe. Wet or dry MPI (Magnetic Particle Inspection); PT (Dye Penetrant Testing) or UT SEA (Ultrasonic Testing of the end areas) of plain end and threaded connections, including drill collars and drilling rig inspection; mill systems and mill surveillance; testing and consulting services. Technical Industries, Inc. experienced engineers and technicians, design and manufacture the most advanced ultrasonic pipe inspection equipment used in the world today. Used by the world's largest steel mills and preferred by the world's largest oil companies, this pipe inspection equipment is the most tested and approved system in the industry. Our ultrasonic inspection systems have repeatedly shown to have superior flaw detection capabilities. Technical Industries, Inc., was the first company to design and provide the ultrasonic inspection Data Evaluation Software, enabling the world’s largest oil companies to meticulously scrutinize their inspected pipe in order to safely drill and complete the world's most critical wells.
Our most recent addition to advanced inspection technology is our Visonic™ 3-D Virtual Imaging Systems, which also includes full-length pipe OD Measuring/Ovality Determination, Visonic™ String Builder and Pipe Straightness Determination. Cross-sectional area (CSA) is measured each ¼ inch helix along the entire pipe length, allowing the customer several choices in determining the strength of the pipe material including the use of minimum CSA, 64-point moving average and minimum remaining wall. Pipe wall thickness and OD measurements can be viewed in 3-D imagery. The Visonic™ technology when used with the proper algorithm will allow the user to calculate burst, collapse, and tensile strength of the pipe material.
Energy Technology Corp. / Technical Industries, Inc.
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Our ultrasonic systems have the largest OD and pipe length inspection capabilities in the industry for plain end and threaded pipe, and the deepest penetration capability offered for wall thickness measurement. Our large inspection facility, located in Houston, Texas provides excellent pipe and equipment storage and maintenance services.
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TABLE OF CONTENTS 1 General .................................................................................................................... 6
1.1 Purpose and scope ........................................................................................... 6 1.2 Application ........................................................................................................ 6 1.3 Applicable standards......................................................................................... 6 1.4 Definitions and acronyms.................................................................................. 6
2 Responsibilities ........................................................................................................ 7 3 Quality Statement..................................................................................................... 8 4 Quality management system.................................................................................... 9
4.1 General requirements ....................................................................................... 9 4.2 Documentation Requirements......................................................................... 11
4.2.1 General .................................................................................................... 11 4.2.2 Quality Manual......................................................................................... 11 4.2.3 Control of Documents .............................................................................. 11 4.2.4 Control of Records................................................................................... 12
5 Management Responsibility ................................................................................... 12 5.1 Management Commitment.............................................................................. 12 5.2 Customer Focus.............................................................................................. 13 5.3 Quality Policy .................................................................................................. 13 5.4 Planning.......................................................................................................... 13
5.4.1 Quality Objectives.................................................................................... 13 5.4.2 Quality Management System Planning .................................................... 13
5.5 Responsibility, Authority and Communication ................................................. 14 5.5.1 Responsibility and Authority..................................................................... 14 5.5.2 Management Representative................................................................... 14 5.5.3 Internal Communication ........................................................................... 14
5.6 Management Review ...................................................................................... 14 5.6.1 General .................................................................................................... 14 5.6.2 Review Input ............................................................................................ 15 5.6.3 Review Outputs ....................................................................................... 15
6 Resource Management.......................................................................................... 15 6.1 Provision of Resources ................................................................................... 15 6.2 Human Resources .......................................................................................... 16
6.2.1 General .................................................................................................... 16 6.2.2 Competence, Awareness and Training.................................................... 16
6.3 Infrastructure................................................................................................... 16 6.4 Work Environment .......................................................................................... 16
7 Service Realization ................................................................................................ 17 7.1 Planning and Service Realization ................................................................... 17 7.2 Customer Related Processes ......................................................................... 17
7.2.1 Determination of Requirements Related to the service............................ 17 7.2.2 Review of Requirements Related to the service ...................................... 17 7.2.3 Customer Communication ....................................................................... 18
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7.3 Design and Development................................................................................ 18 7.4 Purchasing ...................................................................................................... 19
7.4.1 Purchasing Process................................................................................. 19 7.4.2 Purchasing Information............................................................................ 19 7.4.3 Verification of Purchased Product/Service............................................... 20
7.5 Service Provision ............................................................................................ 20 7.5.1 Control of Service Delivery ...................................................................... 20 7.5.2 Validation of Processes for Service Provision.......................................... 21 7.5.3 Identification and Traceability .................................................................. 21 7.5.4 Customer Property................................................................................... 22 7.5.5 Preservation of Product ........................................................................... 22
7.6 Control of Monitoring and Measuring Devices ................................................ 22 8 Measurement, Analysis and Improvement ............................................................. 23
8.1 General ........................................................................................................... 23 8.2 Monitoring and Measurement ......................................................................... 23
8.2.1 Customer Satisfaction.............................................................................. 23 8.2.2 Internal Audit............................................................................................ 24 8.2.3 Monitoring and Measurement of Processes............................................. 24 8.2.4 Monitoring and Measurement of Services................................................ 25
8.3 Control of Non-conforming Material/Service ................................................... 25 8.4 Analysis of Data .............................................................................................. 26 8.5 Improvement ................................................................................................... 27
8.5.1 Continual Improvement............................................................................ 27 8.5.2 Corrective Action ..................................................................................... 27 8.5.3 Preventive Action..................................................................................... 27
9 Documented Procedures ....................................................................................... 29 10 Revision History and Distribution Information..................................................... 30
10.1.1 Distribution Information ............................................................................ 30
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1 General
1.1 Purpose and scope
This Quality Manual describes the Quality Management System (QMS) implemented by Technical Industries, Inc. This manual and the system and processes it describes serve to ensure that the QMS conforms to Technical Industries, Inc. Quality Policy, ISO 9001:2008, and all applicable statutory and regulatory requirements for the:
“Developer of non-destructive inspection technologies and services for Drill Pipe, Tubing, Casing, Line-Pipe, Landing Strings and OCTG used for petroleum exploration, production, storage, and delivery.”
1.2 Application
Where any requirements of ISO 9001:2008 cannot be applied due to the nature of Technical Industries, Inc. activities, they have been considered for exclusion. 7.3 Design and Development. Technical Industries, Inc. takes exclusion from this clause due to the fact that the services it provides to its customers do not include nor require design processes. Wherever the term product occurs, service is also implied. Service is defined as all processes and the desired outcome utilized by Technical Industries, Inc. The documented procedures of the quality management system are listed on page 28. As applicable, where no documented procedure is required a brief description of the activities carried out is provided.
1.3 Applicable standards
ANSI/ISO/ASQ/ Q9001: 2008 ANSI/ISO/ASQ/ Q9000: 2005
1.4 Definitions and acronyms
Top Management: The CEO and / or the CEO’s Designee
QMS: Quality Management System
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2 Responsibilities
The CEO is responsible for establishing the quality policy and approving the Quality Manual. The Top Management is responsible for appointing a Management Representative by issuing an official letter of appointment. The appointed Management Representative who irrespective of other responsibilities has responsibility and authority that includes:
a) ensuring that the processes needed for the quality management system are established, implemented and maintained;
b) reporting to the CEO on the performance of the quality management system and any need for improvements, and
c) ensuring the promotion of awareness of customer requirements throughout Technical Industries, Inc.
All managers are responsible for ensuring that customer concerns and complaints are addressed, and customers receive attention to meet their requirements and enhance their satisfaction.
Managers will participate in determining the necessary characteristics for job descriptions and determining the need for new personnel.
All managers are responsible for ensuring personnel pertaining to their areas of responsibility receive the proper induction and training and comply with the established procedures.
Managers are responsible for participating in the review processes of documents, recommending changes or the creation of a new document if necessary for continual improvement and ensuring that the latest revision of documents is being used.
All employees are responsible for applying the Quality Policy to their activities.
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3 Quality Statement
Quality Statement
Technical Industries, Inc. employees are committed to excellence in all services that we offer. We continually strive to:
Lead the industry in NDT technologies, research, the advancement of data collection and data enhancement information services.
Continually improve our processes, services, workforce, and the effectiveness of our Quality Management System.
Provide our customers with the latest technology and inspection service available.
Meet or exceed our customers’ expectations.
Technical Industries, Inc. believes that quality service is a reflection of the organization. We believe that quality is a process of continuous improvement required to maintain our present position, and a path to attaining our goal of being the industry leader in advanced inspection technology and services.
George M Sfeir The Quality Policy signed by the CEO August 9, 2006
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4 Quality management system
4.1 General requirements
Technical Industries, Inc. has established, documented, implemented and maintains a quality management system and continually improves its effectiveness in accordance with ISO 9001:2008.
Technical Industries, Inc.: a) determines the processes needed for the quality management system and
their application throughout Technical Industries, Inc.; b) determines the sequence and interaction of these processes; c) determines criteria and methods to ensure that both the operation and control
of these processes are effective; d) ensures the availability of resources and information necessary to support the
operation and monitoring of these processes; e) monitors, measures where applicable and analyzes these processes, and f) implements actions necessary to achieve planned results and continual
improvement.
These processes are managed by Technical Industries, Inc. in accordance with the requirements of ISO 9001:2008.
Where Technical Industries, Inc. chooses to outsource any process that affects product conformity with requirements Technical Industries, Inc. ensures control over such processes. An outsourced process is any process that Technical Industries, Inc. needs for the QMS and chooses to have performed by an external party. Control of such outsourced processes is identified within the quality management system.
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Continual Improvement of the Quality Management System
Managementresponsibility
Resourcemanagement
Measurement,analysis andimprovement
Service provisionServicedproduct
CUSTOMER
CUSTOMER
Policies defined in the Quality Manual, additional identification and interaction of processesmaintained, documented requirements of the QMS established and communicated through
manuals and training, quality objectives established, communicated and measured.
Input
Output
Requirements
Satisfaction
Information flow =
Link to Process Identification Flowchart.
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4.2.1
4.2.2
4.2.3
4.2 Documentation Requirements
General
The documentation of the Technical Industries, Inc. Quality Management System includes:
a) documented statements of quality policy and quality objectives; b) this Quality Manual; c) documented procedures required by ISO 9001:2008; d) documents needed to ensure effective planning, operations and process
control; e) records required by our QMS and ISO 9001:2008.
Quality Manual
This Quality Manual has been established, it is maintained and includes: a) the scope of the quality management system, including details of and
justification for any exclusions per the application section on page 6; b) reference to the documented procedures established for the system; c) a description of the processes of the quality management system.
This manual identifies the primary processes of the QMS. Specific flowcharts of key processes have been developed and are part of procedures when and where necessary.
Control of Documents
Technical Industries, Inc. has established and maintains procedures to control and identify all documents and data related to the quality system, including external documents and data. Records are a special type of documents and are controlled according to the requirements given in 4.2.4. The QMS documentation is comprised of the following types of documentation:
a) Quality Manual; b) Operating Procedures; c) Work Instructions; d) Drawings and standards/mill codes/specifications/customer requests e) Production and quality plans (work orders, inspections checklists).
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4.2.4
A documented procedure has been established to define the controls to: a) approve documents for adequacy prior to issue; b) review and update as necessary and re-approve documents; c) ensure that changes and the current revision status of documents are
identified; d) ensure that relevant versions of applicable documents are available at point
of use; e) ensure that documents remain legible and readily identifiable; f) ensure that documents of external origin needed for the planning and
operation of QMS, such as industry standards and customer drawings are identified and their distribution controlled, and
g) to prevent the unintended use of obsolete documents, and to apply suitable identification to them if they are retained for any purpose.
Control of Records
Records demonstrate achievement of the required quality and effective operation of the quality management system. Records remain legible, readily identifiable and retrievable. A documented procedure has been established to define the controls needed for the identification, storage, protection, retrieval, retention time and disposition of records.
Quality Assurance ensures the maintenance of quality records (including pertinent vendor records), as to provide documentary evidence that the product and services conform to requirements specified by applicable industry codes, standards, product specifications and customer requirements.
Record retention is identified, and customer related records are kept for a minimum period of five (5) years or as requested by the customer.
5 Management Responsibility
5.1 Management Commitment
The Top Management of Technical Industries, Inc. is the driving force in implementing, maintaining and improving the effectiveness of the QMS. Evidence of the Top Management’s commitment is provided by:
a) communicating to all employees the importance of meeting customer as well as statutory and regulatory requirements. Meeting minutes, training records, annual company report, are some examples;
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5.4.2
b) establishing the quality policy; c) ensuring that quality objectives are established; d) conducting management review ,and e) ensuring the availability of resources.
5.2 Customer Focus
Top Management ensures that customer requirements are determined and are met with the aim of enhancing customer satisfaction. This includes assisting customers to determine the right products, performance requirements and/or specifications for a specific application.
This is accomplished utilizing such methods as market/customer surveys, vendor qualification reports, telephone calls, and sales reports.
5.3 Quality Policy
The CEO ensures that the Quality Policy / Statement a) is appropriate to the purpose of Technical Industries, Inc. b) includes a commitment to comply with requirements and continually improve
the effectiveness of the quality management system; c) provides a framework for establishing and reviewing quality objectives; d) is communicated and understood within Technical Industries, Inc., and e) is reviewed for continuing suitability.
5.4 Planning
Quality Objectives
The CEO and the Management Team ensure that the quality objectives including those needed to meet requirements for service are established at relevant functions and levels of Technical Industries, Inc. Quality Objectives are measurable and consistent with the quality policy.
Quality Management System Planning
Planning relative to the Technical Industries, Inc. QMS is carried out in order to meet the requirements given in 4.1 of the system as well as the quality objectives.
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5.5.1
5.5.2
5.5.3
5.6.1
Planning ensures that any change in the QMS is conducted in a controlled manner and that the integrity of the system is maintained during the change.
5.5 Responsibility, Authority and Communication
Responsibility and Authority
Top Management ensures that responsibilities and authorities are defined and communicated within Technical Industries, Inc. These responsibilities and authorities are communicated through an organizational chart, job descriptions, and documented procedures and work instructions.
Management Representative
The Top Management appointed Management Representative in Houston, Texas has the defined authority and responsibility to:
a) establish, implement and maintain processes needed for the quality management system;
b) report to Top Management on the performance of the quality system and any need for improvement, and
c) ensure the promotion of awareness of customer requirements throughout the organization.
Internal Communication
Top Management ensures that appropriate communication processes are established within Technical Industries, Inc., and that communication takes place regarding the effectiveness of the QMS. This communication may take the form of team briefings, meetings, notice boards (graphs or other news), e-mails and/or formal reports.
5.6 Management Review
General
The CEO, the Management Representative in Houston, Texas and the Management Team review the QMS annually to ensure its continuing suitability, adequacy, and
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5.6.2
5.6.3
effectiveness. The review assesses opportunities for improvement and the need for changes to the QMS, the adequacy of the quality policy and the quality objectives.
Review Input
Input to the management review includes information on: a) results of audits; b) customer feedback; c) process performance and product conformity; d) status of preventive and correction actions; e) follow-up actions from previous management reviews; f) planned changes that could affect the quality management system; and g) recommendations for improvements.
Review Outputs
The output from the management review includes decisions and actions related to: a) improvement of the effectiveness of the QMS and its process; b) improvement of product related to customer requirements, and c) resource needs.
Records of the management review are maintained in the form of meeting minutes cross referenced to any corrective and preventive actions issued.
6 Resource Management
6.1 Provision of Resources
The Operations Superintendent in Houston, Texas is responsible to ensure that resource needs are identified and proposed to Top Management. The CEO is responsible for providing resources needed:
a) to implement and maintain the QMS and continually improve its effectiveness, and
b) to enhance customer satisfaction by meeting or exceeding customer requirements.
These resources include, but are not limited to: a) people; b) infrastructure; c) work environment; d) information; e) suppliers;
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6.2.1
6.2.2
f) natural resources, and g) financial resources.
6.2 Human Resources
General
Personnel performing work affecting service quality is competent on the basis of appropriate education, training, skills and experience.
Competence, Training and Awareness
Technical Industries, Inc.: a) determines the necessary competence for personnel performing work
affecting product conformity to requirements. This is done through resumes, records of qualifications, reviews, and observations as sources of grading competency to the required job description.
b) where applicable, provides training or takes other actions to satisfy these needs;
c) evaluates the effectiveness of the actions taken; d) ensures that personnel are aware of the relevance and importance of their
activities and how they contribute to the achievement of the quality objectives, and
d) maintains appropriate records of education, training, skills and experience.
6.3 Infrastructure
Technical Industries, Inc. determines, provides and maintains the infrastructure needed to achieve conformity to product requirements. Infrastructure includes, but is not limited to the following:
a) buildings, workspace associated utilities; b) process equipment, to include any required software and hardware; and c) supporting services such as transport, communication or information systems.
6.4 Work Environment
The Operations Superintendent, in consultation with Technical Industries, Inc. employees, determines and manages the work environment needed to achieve conformity to product requirements.
Work Environment relates to those conditions under which work is performed including physical, environmental and other factors (such as noise, temperature, humidity, lightning or weather).
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7.2.1
7.2.2
7 Service Realization
7.1 Planning and Service Realization
Technical Industries, Inc. plans and develops the processes needed for product/service realization. Planning of service realization is consistent with the requirements of the other processes of the QMS.
In planning service realization, Technical Industries, Inc. determines the following, as appropriate:
a) quality objectives and requirements for the service; b) the need to establish processes, documents and provide resources specific to
the product; c) required verification, validation, monitoring, measurement and inspection
specific to the service and the criteria of acceptance; d) records to provide evidence that the realization process and the resulting
service meet requirements; The output of this planning is in a form suitable for the Technical Industries, Inc. method of operation.
7.2 Customer Related Processes
Determination of Requirements Related to the service
Technical Industries, Inc. determines: a) requirements specified by the customer, including the requirements for
delivery (i.e. timing, mode, packaging, etc.) and post-delivery activities; b) requirements not stated by the customer but necessary for specified or
intended use where known; c) statutory and regulatory requirements applicable to the product; and d) any additional requirements considered necessary by Technical Industries,
Inc.
Review of Requirements Related to the service
Sales and/or competent personnel review the requirements related to the service prior to a commitment from Technical Industries, Inc. to supply a service to the
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7.2.3
customer (i.e. submission of tenders, acceptance of contracts or orders, acceptance of changes to contracts or orders) and ensures that:
a) service requirements are defined; b) contract or order requirements differing from those previously expressed are
resolved, and, c) Technical Industries, Inc. has the ability to meet the requirements.
Records of the results of the review and actions arising from the review are maintained.
If the customer provides no documented statement of any requirement, the customer’s requirements are confirmed by Technical Industries, Inc. before acceptance. In the case of verbal orders, the person taking the order confirms the client requirements are correct and enters them on the sales order, or directly into the computer.
Where service requirements are changed, Technical Industries, Inc. ensures that relevant documents are amended and that relevant personnel (i.e. operations, and shipping, as applicable) are aware of the changed requirements.
Customer Communication
The Account Executive is responsible to determine and implement effective arrangements for communicating with customers in relation to:
a) service information (through outside sales, telephone communication, brochures, and web page);
b) inquiries, contracts or order handling, including amendments (through web page, order desk, emails and faxes);
c) customer planned feedback (sales reports, customer meetings and surveys), and
d) unplanned feedback (customer complaints and returns).
7.3 Design and Development
Technical Industries, Inc. has excluded Design and Development from its quality management system due to the fact that the service it provides does not require this process to satisfy customer and QMS requirements.
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7.4.1
7.4.2
7.4 Purchasing
Purchasing Process
The Operations Superintendent and/or designee are responsible for ensuring that purchased products or services conform to specified purchase requirements. The type and extent of control applied to the supplier and the purchased product or service is dependent upon the effect of the purchased product or service on subsequent product realization or the final product. Suppliers that have an effect on Technical Industries, Inc. processes will be listed on the “critical vendor list”.
Technical Industries, Inc. evaluates suppliers on this list based on their ability to supply products in accordance to Technical Industries, Inc. requirements. Approved suppliers that manufacture for Technical Industries, Inc. to drawings and specifications, and perform associated services, require one or more of the following evaluations as:
a) on-site assessment and evaluation of supplier’s facility, capability and quality system, or
b) documented assessment of suppliers procedures and practices; or c) evidence of a current registration to ISO 9001:2008, API Q1 Spec, or
equivalent; or d) evaluation of product samples.
Methods of supplier evaluation for suppliers that deliver standard off-the-shelf products (IE: Packaging Supplies) include, but are not limited to:
a) completion of QA questionnaire; or b) past experience with similar supplies from the supplier; or c) evaluation of product samples, or d) testimony of other users.
Quality performance of vendors is ensured by inspection of product upon delivery or at vendor's facility and continuous review of vendor's conformance to specified requirements. Records of the results of these evaluations and any necessary actions resulting from these evaluations are maintained. As of the implementation date of the QMS, Technical Industries, Inc. considers the current supplier base as being approved.
Purchasing Information
Technical Industries, Inc. uses a two-step procedure for creating purchase orders. A requisition Form # 7.4.2-1 is created prior to the purchase order. The requisition is
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7.4.3
7.5.1
then entered into an electronic database stored on the company server. The record of each PO is kept in this database.
Purchasing documents describe the product or service to be purchased including where appropriate:
a) requirements for approval of product, procedures, processes, and equipment, (calibration procedures, electronic systems);
b) requirements for the qualification of personnel; c) QMS requirements.
Purchase requirements are reviewed prior to communication to the supplier and personnel responsible for the review are identified in the purchasing documents.
Verification of Purchased Product/Service
Technical Industries, Inc. has established and implemented the inspection or other activities necessary for ensuring that purchased product/service meets specified purchase requirements. Specific application is verified via receiving inspection. Purchased capital items are recorded in the company inventory database with a TI number assigned.
Technical Industries, Inc. has established inspection criteria that are identified on records to determine the type of inspection required and the authority for release. Determining factors for inspection criteria may include type of product or service, control exercised at customers’ or supplier’s premises and records of conformance.
Where Technical Industries, Inc. or its customer intends to perform verification at the supplier’s premises, Technical Industries, Inc. will state the intended verification arrangements and method of product release in the purchasing information.
7.5 Service Provision
Control of Service Delivery
Technical Industries, Inc. plans and carries out the service provision under controlled conditions. Controlled conditions include, as applicable:
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7.5.3
a) the sales order which contains or references information that describes the characteristics of the service;
b) work instructions for personnel performing complex or critical operations; c) the use of suitable equipment; d) the availability and use of monitoring and measuring devices; e) the implementation of monitoring and measurement, and f) the implementation of release, delivery and post-delivery activities.
The Operations Superintendent and/or designee are responsible for scheduling, proper use and operation of the production processes.
Validation of Processes for Service Provision
Technical Industries, Inc. validates any process used in service provision, where the resulting output cannot be verified by subsequent monitoring or measurement. This includes any processes where deficiencies become apparent only after the customers’ material is in use or the service has been delivered.
Such processes are validated to demonstrate that the special process can achieve planned results.
The Operations Superintendent or designee is responsible for establishing arrangements for these processes including, as applicable:
a) defining the criteria for review and approval of a special process; b) approval of any equipment and qualification of personnel; c) use of specific methods and procedures; d) requirements for records; e) revalidation requirements, and f) approval by customer representative.
Identification and Traceability
Technical Industries, Inc. maintains the identification of customer furnished materials and product throughout all stages of inspection, storage and delivery, as required to meet customer requirements ensuring the identification is maintained and transferred back onto material if removed.
Material status with respect to monitoring and measurement requirements throughout product realization are identified on the work order.
If specifically requested by the customer, a unique number will be assigned, recorded and records maintained when traceability is specified or required.
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7.5.4
7.5.5
Customer Property
Technical Industries, Inc. ensures that customer property provided for inspection is identified, verified, protected and safeguarded. Any occurrence of loss, damage, deterioration or unsuitability of customer-property, including customer data, is recorded on a non-conformance report and reported back to the customer. Technical Industries, Inc. maintains the identification and traceability of customer supplied property as in section 7.5.3.
Preservation of Product
Technical Industries, Inc. preserves the integrity of material during internal processing and delivery to the intended destinations. This preservation also applies to the constituent parts of a product.
This preservation includes: a) identification: product is positively identified through the process (i.e. marked, tagged, serialized, stamped, stenciled etc); b) handling: all products are handled in a manner to prevent damage or deterioration, using the proper handling equipment; c) packaging: customer furnished product is packaged per Technical Industries, Inc. work instruction or per customer specified requirements; d) storage: customer furnished material is placed in a designated storage area, so as to prevent damage or deterioration pending use or delivery; and e) protection: customer furnished material is appropriately preserved to prevent deterioration pending use or delivery according to Technical Industries specs or customers’ request.
7.6 Control of Monitoring and Measuring Equipment
Technical Industries, Inc. determines the monitoring and measurement to be undertaken and the monitoring and measurement equipment needed to provide evidence of the conformity of the inspection to determined requirements.
Quality Assurance has established processes to ensure that monitoring and measurement using these instruments can be and is carried out in a manner that is consistent with the monitoring and measurement requirements.
Where necessary to ensure valid results, measuring equipment is : a) calibrated or verified, or both, at specified intervals, or prior to use, against
measurement standards traceable to national or international standards. Where no such standard exists, the basis for calibration or verification is recorded;
b) adjusted or re-adjusted as necessary;
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8.2.1
c) have identification in-order to determine its calibration status; d) safe guarded from adjustment that would invalidate the measurement result,
and e) protected from damage and deterioration during handling, maintenance and
storage.
When equipment is found not to conform to requirements, previous measuring results are assessed to determine if they have been compromised. Records are maintained of any appropriate action that was taken on the equipment and any material affected. Records of the results of calibration and verification of individual instruments are maintained.
8 Measurement, Analysis and Improvement
8.1 General
Technical Industries, Inc. has planned and implemented the monitoring, measurement and improvement processes needed to:
a) demonstrate conformity of the product / service to requirements; b) ensure conformity of the QMS, and c) to continually improve the effectiveness of the QMS.
This includes determination of applicable methods, including statistical techniques, and the extent of their use. Statistical or other measurement techniques may be applied to establish plans for future inspections and testing.
8.2 Monitoring and Measurement
Customer Satisfaction
As one of the measurements of performance of the QMS, Technical Industries, Inc. monitors information pertaining to customer perception as to whether Technical Industries, Inc. has fulfilled customer requirements. A number of different methods are used to monitor customer satisfaction.
These methods include but are not limited to: a) customer survey; b) direct customer feedback, and c) customer interviews/meetings.
In addition to the above, customer complaints are also monitored. The use of the results of customer satisfaction-monitoring includes, but is not limited to:
a) input into management review process; b) setting company objectives;
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8.2.3
c) modifying processes, and d) increasing sales.
8.2.2 Internal Audit
Technical Industries, Inc. conducts internal audits at least once a year to determine whether the QMS:
a) conforms to planned arrangements, to the requirements of ISO 9001:2008 and to the QMS requirements established by Technical Industries, Inc., and
b) is effectively implemented and maintained.
Quality Assurance is responsible for planning audits taking into consideration the status and importance of the processes and areas to be audited, as well as the results of previous audits. The audit criteria, scope, frequency and methods are defined. Selection of auditors and conduct of audits ensure objectivity and impartiality of the audit process and confirm that auditors do not audit their own work.
A documented procedure has been established to define responsibilities and requirements for planning and conducting audits, and for reporting results and maintaining records. When nonconforming conditions are identified, the manager responsible for the affected area or activity is requested to propose and implement a corrective action without undue delay to eliminate the detected nonconformities and its causes. Follow-up activities include the verification of the actions taken and the reporting of verification results.
Monitoring and Measurement of Processes
Technical Industries, Inc. applies suitable methods for monitoring and, where applicable, measurement of the QMS processes. These methods demonstrate the ability of the processes to achieve planned results. When planned results are not achieved, correction and corrective action is taken as appropriate.
The measurement of the processes may come in the form of inspection data, customer surveys, customer complaints, statistical samples, and internal audits.
This information may be reviewed any time there is a perceived problem with the processes, but is reviewed during regular management meetings and at the Management Review.
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8.2.4 Monitoring and Measurement of Services
Technical Industries, Inc. monitors and measures the characteristics of the service provided to verify that material requirements, as detailed in the work order, have been met. This is accomplished through:
1. Receiving Inspection
Received materials are first subjected to a visual receiving inspection by the Shipper/Receiver, and customer representative if present. Critical or special materials are subject to a more detailed quality inspection per Technical Industries, Inc.’s receiving instructions and/or the 3rd party representative.
2. In-Process Inspections and Testing
In-process inspections and testing are specified on the work order accompanying the customers’ material during its inspection. The inspections are performed by the inspection personnel, unless otherwise indicated. The in-process inspection verifies that an operation was performed satisfactorily or reports are received, and the material can pass to the next processing stage unless under recall or rejected material procedures. A third party observer may witness this stage of the inspection process on behalf of the customer.
3. Final Inspection
The authority identified by the inspection level as indicated on the work order traveler, is carried out on all complete inspections. Prior to release, personnel ensure all inspections and tests have been completed and documentation is available and authorized, unless otherwise approved by the Operations Superintendent, and where applicable the customer.
Material release and service delivery does not proceed until all the planned arrangements have been satisfactorily completed, unless otherwise approved by the CEO and where applicable by the customer.
Evidence of conformity with the acceptance criteria is maintained. Records indicate the person(s) authorizing release of material.
8.3 Control of Non-conforming Material/Service
The Operations Superintendent is responsible for ensuring that non-conforming material or service is clearly identified and quarantined/segregated to prevent its inadvertent use or shipment until such time as the material is reviewed and a disposition determined. The Operations Superintendent is responsible for the review and disposition of all non-conforming material and a documented procedure has
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been establish to establish requirements to deal with nonconforming product / service.
The Operations Superintendent, when applicable, reviews all non-conformances and the non-conforming material is dealt with in one or more of the following ways:
a) by taking action to reject the non-conforming material; b) by authorizing its use, release or acceptance under concession from the CEO
and where applicable by the customer representative; c) by taking action to provide information to the customer to preclude its original
intended use or application.
When an external defect is detected and the material is ground out, it will be subject to re-verification to demonstrate conformity to customer requirements or specifications.
When non-conforming material is detected after shipment or use has started, Technical Industries, Inc. takes action appropriate to the effects, or potential effects, of the non-conformity. This action could take the form of recall of material inspected, notification to customers, or any other action deemed necessary.
Records of the nature of nonconformities and any subsequent actions taken, including concessions obtained, are maintained.
8.4 Analysis of Data
Technical Industries, Inc. determines, collects and analyzes data to demonstrate the suitability and effectiveness of the QMS and to evaluate where continual improvement of the effectiveness of the system can be made. Sources of data may include, but are not limited to:
a) customer satisfaction; b) conformity to product / service requirements; c) characteristics and trends of processes and inspections including
opportunities for preventive actions; and d) suppliers.
The Management Review Team is responsible for identifying statistical or other measurement techniques needs. The result of this analysis is reviewed, at a minimum, during the management review process.
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8.5.1
8.5.2
8.5.3
8.5 Improvement
Continual Improvement
Technical Industries, Inc. continually improves the effectiveness of the QMS through use of the quality policy, quality objectives, audit results, analysis of data, corrective and preventive actions and quality management reviews.
The Management team reviews this information at the annual Management Review to determine any improvements to the QMS.
Corrective Action
Action is taken to eliminate the cause of non-conformities in order to prevent recurrence. Corrective Actions are appropriate to the effects of the nonconformities encountered and controls are applied to ensure that corrective actions are implemented and that they are effective.
A documented procedure has been established to define requirements for: a) reviewing nonconformities (including customer complaints); b) determining the cause of the nonconformities during the above review; c) evaluating the need for action to ensure that nonconformities do not recur; d) determining and implementing action needed; e) records of the results of action taken; and f) reviewing corrective actions taken.
Anyone in the company may propose corrective actions, but only Top Management can authorize and request their implementation.
Each corrective action is tracked and reviewed by Quality Assurance to determine if the corrective action has been implemented and if it is effective.
Preventive Action
Processes, work operations, concessions, quality records, audit results, service reports, employee suggestions, customer feedback and customer complaints are analyzed to detect any sources of potential nonconformities and preventive actions are implemented before problems develop.
Preventive Actions are appropriate to the effects of the potential problems. Anyone in the company may propose preventive actions, but only Top Management can authorize and request their implementation.
A documented procedure has been established to define the requirements for:
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a) determining potential nonconformities and their causes; b) evaluating the need for action to prevent occurrence of nonconformities; c) determining and implementing action needed; d) records of results of action taken, and e) reviewing of preventive actions taken after a determined time frame to
ensure effective implementation.
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9 Documented Procedures
Technical Industries, Inc. has established the following documented procedures as required by ISO 9001:2008 and Technical Industries, Inc. quality management system.
Document Control P-4.2.3-1 Control of Records P-4.2.4-1 Management Review P-5.6-1 Competence Awareness and Training P-6.2-1 Supplier Qualification P-7.2.4-1 Control of Monitoring and Measuring P-7.6.1 Customer Satisfaction Survey P-8.1-0 Internal Audit P-8.2.2-1 Control of Nonconforming material / service P-8.3-1 Corrective / Preventive Actions P-8.5-1
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10 Revision History and Distribution Information
Revision Nature of change Date
A First Issue with requirements of ISO 9001:2000 08/03/06
B Added company information, modified wording on application, provision of resources and monitoring and measuring devices.
10/26/06
C Edited sections 1.2, 2, 5.5.2, 6.1 to reflect change in new ISO Management Representative. Reworded “Operations Manager” to “Operations Superintendent” throughout the Manual.
03/05/07
D Transitioned from ISO 9001:2000 to ISO 9001:2008 based upon the guidelines issued by ISO and IAF.
Reworded section 6.2 to correct MCNA CAR#3
11/01/09
10.1.1 Distribution Information
Controlled copies are updated in accordance with section 4.2.3 of this Manual. This Manual will be reviewed for continual improvement, as required. Electronic version maintained in the Intranet.
Number Location Original CEO’s office Copy 1 Master Copy Management Representative’s office Copy 2 Shop Copy 3 Consultant, Conformance and Training
ENERGY TECHNOLOGY Corp. / TECHNICAL INDUSTRIES, Inc.
Quality Objectives
2010
1) Reduce Customer Complaints (NCR) to less than 1% of total customer jobs.
2) Installation of new UT unit by the 3rd Quarter to enhance efficiency
and quality.
3) Improve Network Response time to access files by 150%.
4) Reduce Ultrasonic Water Couplant contamination by 50%
Energy Technology Corp./Technical Industries, Inc.
NDT Supervisor & SafetyJose Romero
QA QC Eligio Montenegro
Shipping & Receiving Angel Macias
RSO & NDT Supervisor Edgar Gutierrez
Office Clerk/Security
Noe Uribe
NDT/Notch Technician Jose
V
NDT TEchnician
Jose V
NDT Technician Gerardo V
NDT Technician Gguadalupe H
NDT Technician Exman M
NDTTechnician Ismael A
S&R Yard Supervisor
Efrain M
S & R Oper. Jose S
S & R Clerk Manuel A
S & R Oper. Joel L
S & R Oper. Genaro S
S & R Asst.Luis G.
S &RAsst.
OPEN
S & R Asst. OPEN
NDT Asst. Delfino R
NDT Asst. Ricardo C
NDT Asst. Hector V
NDT Asst. Omar F.
NDT Asst. Oscar F
OD Imagin Com.Tech. Wilfred F
NDT Tech. Telesforo F
NDT Technician
Edvin C
NDT Tech. Santiago R
NDT Tech. Francisco B
NDT Technician Juan E
NDT Tech. Rafael U
Office Clerk/Security
Victor D
NDT Asst. Roberto B
Energy Technology Corp. CEO
Technical Industries, Inc. Operations Superintendent
Octavio Morales
NDT Asst. Gonzalo J.
ISO Management Rep. Ken O'Connor
Rev. E, New 9‐01‐10
Technical Industries, Inc. Organization Chart - Houston Facility
Administration
Lafayette
Research Engineer
Frank W
Software Engineer
Nick A
Operations
Superintendent
Octavio M Safety Instructor
Mike P
NDT Supervisor &
Safety Jose R
Engineer Training
Instructor Jerry S
Executive
Sales
Ron P
Engineer Equipment &
Design
Walter W
QA QC Eligio MShipping & Receiving Angel
M
Maintenace
Superintendent
Adolfo M
RSO & NDT Supervisor
Edgar GOffice Clerk/Security
Noe U
NDT
TEchnician
Jose V
NDT
Technician
Gerardo V
NDT
Technician
Exman M
NDT
Technician
Ismael A
S&R Yard
Supervisor
Efrain M
S & R Clerk
Manuel A
Maintenace
Jorge M
Engineer Equipment
& Desing & Projects
Manuel M
Equipment Design &
Reaseach Mohamed
A
NDT Tech.
Telesforo F
NDT Tech.
Francisco B
Office Clerk/Security
Victor D
ISO Managment
Rep. & Elec Tech.
Ken O
Technical Industries, Inc OC-H-1 Rev E - 08-25-10
Administration
Lafayette
Research Engineer
Frank W
Software Engineer
Nick A
Operations
Superintendent
Octavio M Safety Instructor
Mike P
NDT Supervisor &
Safety Jose R
Engineer Training
Instructor Jerry S
Executive
Sales
Ron P
Engineer Equipment &
Design
Walter W
QA QC Eligio MShipping & Receiving Angel
M
Maintenace
Superintendent
Adolfo M
RSO & NDT Supervisor
Edgar GOffice Clerk/Security
Noe U
NDT/Notch
Technician
Jose V
NDT
TEchnician
Jose V
NDT
Technician
Gerardo V
NDT Technician
Gguadalupe H
NDT
Technician
Exman M
NDT
Technician
Ismael A
S&R Yard
Supervisor
Efrain M
S & R Oper.
Jose S
S & R Clerk
Manuel A
S & R Opeer
Joel L
S & R Oper.
Genaro S
S & R Asst.
Jose A
S &R
Asst. Luis G.S & R Asst.
Rigoberto S.
Maintenace
Jorge M
Maintenance
Enrique V
Maintenance
Gonzalo J
Engineer Equipment
& Desing & Projects
Manuel M
NDT Asst.
Delfino R
NDT Asst.
Ricardo C
NDT Asst.
Hector V
NDT Asst.
Omar F.
NDT Asst.
Oscar F
OD Imagin
Com.Tech.
Wilfred F
Equipment Design &
Reaseach Mohamed
A
NDT Tech.
Telesforo F
NDT
Technician
Edvin C
NDT Tech.
Santiago R
NDT Tech.
Francisco B
NDT
Technician
Juan E
NDT Tech.
Rafael U
Office Clerk/Security
Victor D
ISO Managment
Rep. & Elec Tech.
Ken O
NDT Asst.
Roberto B
Technical Industries, Inc OC-H-1 Rev E - 08-25-10
Code Name Rev. Date Retention TimeF-4.2.3-2 Master List of Forms B 09/03/10 Mng. Representative While current
F-4.2.3-3 Procedure Template A 10/26/06 Mng. Representative While current
F-4.2.3-4 Master List of External Documents A 10/01/09 Mng. Representative While current
F-4.2-3-1 Master List of Controlled Documents A 08/03/06 Mng. Representative While current
F-5.6-1 Management Review A 08/03/06 Mng. Representative 5 Years
F-5.6-2 Meeting Minute Form A 10/15/06 Mng. Representative Per subject matter
F-6.1-1 New Employee Orientation Record A 03/05/07 Operations Superintendent While employeed plus 5 yrs
F-6.2.2-1 Accumulated Experience Summary B 02/27/08 Operations Superintendent While employeed plus 5 yrs
F-6.2.2-2 Personnel Qualification Record B 02/26/08 Operations Superintendent While employeed plus 5 yrs
F-6.2.2-3 Employee Evaluation A 03/07/08 Operations Superintendent While employeed plus 5 yrs
F-6.2.2-4 Inspector Training Summary B 02/26/08 Operations Superintendent While employeed plus 5 yrs
F-6.2.2-5 Personnel Qualification List A 11/20/07 Operations Superintendent While employeed plus 5 yrs
F-6.2.2-6 Recertification statement A 11/20/07 Operations Superintendent While employeed plus 5 yrs
F-6.2.2-7 Re-Qualification Statement A 11/20/07 Operations Superintendent While employeed plus 5 yrs
F-6.2.2-8 Technical Performance Evaluation A 02/26/08 Operations Superintendent While employeed plus 5 yrs
F-6.2.2-9 Vision Exam Form A 02/26/08 Operations Superintendent While employeed plus 5 yrs
F-6.2-1 Personnel Change Record A 08/03/06 Operations Superintendent While employeed plus 5 yrs
F-6.2-2 Job Description A 10/26/06 Operations Superintendent While position exists
F-6.3-1 Electronic Lab Sign in Sheet A 9/4/2007 Electrical Engineer 5 Years
F-7.2.2-1 Standard Estimate Form G 01/19/09 Account Executive 5 Years
F-7.2.2-2 Additional Charges for Inbounds A 08/03/06 Shipping & Receiving 5 Years
F-7.2.2-3 Additional Charges for Loadouts A 08/03/06 Shipping & Receiving 5 Years
F-7.2.2-4-wb Service Ticket B 10/01/09 Operations Superintendent 5 Years
F-7.2.2-5 Straight Bill of Lading A 08/03/06 Shipping & Receiving 5 Years
Technical Industries, Inc.
Energy Technology Corp. /
Master List of Forms Records Retention Matrix
Energy Technology Corp. / Technical Industries, Inc.Page 1 of 3F-4.2.3-2-ex Rev. A 08/03/06
Code Name Rev. Date Retention Time
F-7.2.3-1 Hold Harmless Agreement Form A 05/05/08 Operations Superintendent 5 Years
F-7.4.1-1 Supplier Qualification Form A 08/03/06 Mng. Rep. 5 Years
F-7.4.1-2 Supplier Evaluation Re-Evaluation Form A 12/06/06 Mng. Rep. 5 Years
F-7.4.2-1 Requisition Form A 11/11/08 Operations Superintendent 5 Years
F-7.5.1-1 Work Order Form A 08/03/06 Shipping & Receiving 5 Years
F-7.5.3-1 Material Tally Sheet A 08/03/06 Shipping & Receiving 5 Years
F-7.5.3-2 Tally Sheet A 08/03/06 Shipping & Receiving 5 Years
F-7.5.3-3 Transfer and Release of Inventory Approval D 02/24/10 Shipping & Receiving 5 Years
F-7.6-1 Master Calibration Log A 08/03/06 QA 5 Years
F-7.6-2 Calibration Certificates A 08/03/06 Operations Superintendent While current
F-8.2.1-1 Customer Survey C 06/06/08 Mng. Rep. 2 years
F-8.2.4-1 Information A 08/03/06 Operations Superintendent 5 Years
F-8.2.4-10 Visonic Prove-Up Sheet A 08/03/06 Operations Superintendent 5 Years
F-8.2.4-11 Mid Wall Data Prove Up Sheet A 08/03/06 Operations Superintendent 5 Years
F-8.2.4-2 Prove-Up Sheet D 10/01/09 Operations Superintendent 5 Years
F-8.2.4-3 LP Data Sheet A 08/03/06 Operations Superintendent 5 Years
F-8.2.4-5 Wet Mag Data Sheet B 10/01/09 Operations Superintendent 5 Years
F-8.2.4-6 Magnetization Data Sheet B 10/01/09 Operations Superintendent 5 Years
F-8.2.4-7 Reject Attachment Report(in process of updating to -wb) B 06/10/08 Operations Superintendent 5 Years
F-8.2.4-7-wb Reject Attachment Report C 10/01/09 Operations Superintendent 5 Years
F-8.2.4-8-wb Field Inspection Report C 10/01/09 Operations Superintendent 5 Years
F-8.2.4-9 EDM Verification Form C 10/01/09 Operations Superintendent 5 Years
F-8.2-1 Internal Quality Audit Finding A 08/03/06 QA 2 years
F-8.2-2 Internal Quality Audit Schedule A 08/03/06 QA 2 years
F-8.2-3 Internal Quality Audit Checklists A 08/03/06 QA 2 years
F-8.2-4 Internal Quality Audit Plan B 06/09/08 QA 2 years
F-8.2-5 Internal Quality Audit Report A 08/03/06 QA 2 years
F-8.3-1 CAR-PAR-NCR Log B 09/21/07 QA 2 years
F-8.3-2 Non-conformance Report (NCR) B 11/09/09 QA 2 years
F-8.4.5-12 OD Readings Report A 08/03/06 Operations Superintendent 5 Years
F-8.4.5-13 Drift Data Sheet B 10/01/09 Operations Superintendent 5 Years
F-8.4.5-14 Saddle Gauge Sheet B 10/01/09 Operations Superintendent 5 Years
Energy Technology Corp. / Technical Industries, Inc.Page 2 of 3F-4.2.3-2-ex Rev. A 08/03/06
Code Name Rev. Date Retention Time
F-8.4.5-16 EMI Unit Setup Sheet B 10/01/09 Operations Superintendent 5 Years
F-8.4.5-17 Transducer Serialization Sheet - Tubing A 06/10/08 Operations Superintendent 5 Years
F-8.4.5-18 Transducer Serialization Sheet - Casing A 06/10/08 Operations Superintendent 5 Years
F-8.4.5-19 Transducer Parameters B 11/12/10 Operations Superintendent 5 Years
F-8.4.5-20 Hardness Sheet A 07/02/08 Operations Superintendent 5 Years
F-8.4.5-21 Hardness Calibration Sheet A 07/02/08 Operations Superintendent 5 Years
F-8.4.5-22 DRILL PIPE CONNECTION DIMENSIONAL LOG A 02/22/10
n/a Training Records n/a n/a Operations Superintendent While employeed plus 5 yrs
n/a External Calibration Certificates n/a n/a Operations Superintendent While current
Energy Technology Corp. / Technical Industries, Inc.Page 3 of 3F-4.2.3-2-ex Rev. A 08/03/06
Publisher Title Notes Edition
API* API Recommended Practice 2X 4th / 2004
API* API Recommended Practice 5A3 Current NOV09 ed 3 2nd / 2003
API* API Recommended Practice 5A5 Current DEC2009 ed 7 7th / 2005
API* API Recommended Practice 5L8 2nd / 1997
API* API Recommended Practice 5UE current APR09 Ed. 2 adm1 1st / 2002
API API Recommended Practice 7A1 1st / 1993
API API Recommended Practice 7G Errata May 2000 16th / 1998
API** API Recommended Practice 7G2 1st / 2009
API API Specification 5B 15th / 2008
API API Specification 5B1 Addendum 1 Sep 2004 5th / 1999
API API Specification 5C1 18th / 1999
API API Specification 5CT can't determine current ed. API website says ed. 5 8th / 2006
API API Specification 5D 5th / 2002
API* API Specification 5DP 1st / 2010
API* API Specification 5L Errata Jan 2009 Current APR2010 ed. 44 ADM 2 44th / 2008
API API Specification 7 Current JUN08 ed 40 ADM 3 40th / 2002
API API Specification 7-1 Addendum 1 Sep 2007 Current AUG09 ed. 1 ADM 2 1st / 2006
API API Specification 7-2 1st / 2008
API API Specification 8A Current MAY01 ed. 13 ADM 1 13th / 1998
API API Specification 8C Addendum 2 Oct 2005 looks current -confusing- 4th / 2003-04API** API Standard 5T1 current is 10th 2003 10th / 1996
BP** BP Inspection Procedure Drilling Equipment 3rd / 2003
Exxon** Exxon Inspection Procedure API Oil Country Tubular Gooods S-068 / 2003
BP AMOCO** Inspection Procedure Drilling Equipment 2nd / 2000
Shell Oil** Inspection Operations G1253 R11 / 1995
* Added by K. O'Connor 9-1-2010
** Added by K. O'Connor 9-3-2010
Energy & Technology, Corp. / Technical Industries, Inc.
Master List of External Documents
Energy Technology Corp./Technical Industries, Inc.
F-4.2.3-4Page 1 of 1 Rev-A 10/01/09
Energy Technology Corp. / Technical Industries, Inc.
Quality Procedure
Document Control
Doc. No. P-4.2.3-1
Energy Technology Corp. / Technical Industries, Inc.
Page 1 of 3 Rev. B-10/26/06
Approved By: CEO
This printed copy is not a controlled document, except when included in a controlled binder
1 Purpose and Scope
Purpose – to ensure: All documents required for the effective operation of the Quality Management
System are controlled. These documents are those that have a direct affect on the quality of the service or process.
Control of documents done in a manner such that: - Documents are legible, approved, reviewed, and current. Controlled documents
will be identifiable by level and by the correlating ISO 9001 element. - All documents of external origin are identified and controlled. - All employees will have access to documents relative to their roll in the operating
of the quality management system. - Obsolete documents are promptly removed from all points of issue or use,
marked with a blue ink or simply shredded.
Scope - applies to all documents identified on the Master Document Index (F-4.2.3-1), including the Technical Industries Quality Policy Manual.
2 Responsibility
Quality Assurance is responsible for the Document Control process.
3 Procedure 3.1 Approval
All documentation is approved by the CEO. Once documents are approved for adequacy, they may be issued for use.
3.2 Review
Documents will be reviewed at least annually. Documents determined to need change will be changed and re-approved for use. Anyone can suggest or recommend changing an existing document; however, this is the responsibility of the CEO.
3.3 Identification
Documents may change and in order to keep current revisions issued, Quality Assurance will create a foot note on each controlled document that will have the revision level, date, as well as a document number.
Energy Technology Corp. / Technical Industries, Inc.
Quality Procedure
Document Control
Doc. No. P-4.2.3-1
Energy Technology Corp. / Technical Industries, Inc.
Page 2 of 3 Rev. B-10/26/06
Approved By: CEO
This printed copy is not a controlled document, except when included in a controlled binder
3.4 Availability Most controlled documents will be in the QMS binder in the Quality Assurance office. However some documents such as work instructions or job descriptions may be posted in work stations or in common areas in the shop or in administration offices. All employees will help to make sure only the most current documents are in these areas, ultimately this is the responsibility of Quality Assurance.
3.5 Legibility
Documents will be protected from deterioration by being kept in the QMS binder in the Quality Assurance office. Those documents in common areas will be reviewed at least annually not only for legibility but also for any updates that are required.
3.6 External Origin
Any outside documents used in the Quality Management System will be reviewed at least annually for their relevance. Those documents such as national or industry standards, or customer drawings will be reviewed to find the most current versions.
3.7 Prevention of Unintended Use
Each employee is responsible for immediately implementing new or revised procedures and forms. Temporary changes can be made to existing documents with a blue marker while revised documents are being issued. Documents that are obsolete but need to be saved for any reason can be saved with blue marker indicating the reason for retaining.
4 Required Approvals
The CEO reviews and approves the Technical Industries, Inc. Quality Manual and Procedures. The appropriate member of the Management Review Team reviews and approves all other levels of documentation. Evidence of this review/approval is their signature or initials on the appropriate original document (“Issued By” or “Approved By”).
4.1 Approval Form and Format
The approval for a document is only required to appear once per document and is typically located in the footer of the document. The approval of forms is maintained by the appearance of a signature and date on one copy of the form that is maintained by the Management Representative.
Energy Technology Corp. / Technical Industries, Inc.
Quality Procedure
Document Control
Doc. No. P-4.2.3-1
Energy Technology Corp. / Technical Industries, Inc.
Page 3 of 3 Rev. B-10/26/06
Approved By: CEO
This printed copy is not a controlled document, except when included in a controlled binder
The documents and forms must be reviewed and approved for adequacy by authorized personnel prior to use.
4.2 Master Copy and Master Document Index
Quality Assurance maintains a master copy of all quality system documentation and the Master Document Index identifying the current revision status of documents and forms. This list is readily available to preclude the use of invalid and/or obsolete documents.
5 References
Technical Industries, Inc. Quality Manual M-4.1
6 Records
Master Document Index F-4.2.3-1
7 Revision History REV. Description of change
Effective Date
Rev. A Initial release with requirements of ISO 9001:2000. 08/03/06
Rev. B Added revision history table. 10/26/06
Energy Technology Corp. / Technical Industries, Inc.
Quality Procedure Control of Records Doc. No. P-4.2.4-1
Energy Technology Corp. / Technical Industries, Inc.
Page 1 of 2 Rev. C-11/09/09
Approved By: This printed copy is not a controlled document, except when included in a controlled binder
1 Purpose and Scope
To ensure that all necessary records are identifiable, or stored in a matter that will not only
protect them, but to also make them readily retrievable. There is a certain retention time as well as a disposition of records plan.
Scope- Applies to all records in Technical Industries, Inc. Quality Management System, those required by the standard as well as those deemed appropriate.
2 Responsibility The Quality Manager is responsible for the Control of Records Process
3 Procedure
3.1 General
All records in the Technical Industries, Inc. (QMS) will be kept in either electronic or hard copy form depending on the record.
3.2 Identification
The identification of these records will be known by document level and by the correlating number of the standard.
3.3 Storage and Protection
Records will be kept on the Technical Industries, Inc. server or will be held in secure filing cabinets on site.
3.4 Retrieval
All records will be kept in a retrievable fashion whether the medium is electronic or hard copy.
3.5 Retention and Disposition of Records
Technical Industries, Inc. will keep all records identified in the (QMS) for a minimum of (5) years. At which time a record is no longer needed it will be disposed. Final disposal of records will be determined by top management as to burn or shred. 3.6 Quality Records Master List
Energy Technology Corp. / Technical Industries, Inc.
Quality Procedure Control of Records Doc. No. P-4.2.4-1
Energy Technology Corp. / Technical Industries, Inc.
Page 2 of 2 Rev. C-11/09/09
Approved By: This printed copy is not a controlled document, except when included in a controlled binder
A master list of all records within the (QMS) will be kept electronically at Technical Industries, Inc. to aid in the effectiveness of this procedure.
4 References Technical Industries, Inc. Quality Manual Section 4.2.4.Control of Records
5 Revision History REV. Description of change
Effective Date
Rev. A Initial release with requirements of ISO 9001:2000. 08/03/06
Rev. B Added revision history table. 10/26/06
Rev. C Added statement on disposal of records after 5 years. 11/09/09
Energy Technology Corp. / Technical Industries, Inc.
Quality Procedure
Management Review
Doc. No. P-5.6-1
Energy Technology Corp. / Technical Industries, Inc.
Page 1 of 2 Rev. B-10/26/06
Approved By: CEO
This printed copy is not a controlled document, except when included in a controlled binder
1 Purpose
This procedure provides a system, instructions and assigns responsibility for scheduling, conducting and recording management reviews of the Quality System.
2 Scope This procedure applies to those situations where an agenda for a management review meeting is issued.
3 Responsibilities
The CEO or designee is responsible for the Management Review process.
4 Procedure
Management Reviews are conducted on an as needed basis with minimum requirement of one review per calendar year.
4.1 Schedule Meeting with Formal Agenda
The Management Representative creates an agenda for the meeting. Information typically will include:
Date, Time and Meeting location Expected Attendance Items to be discussed Inputs and Outputs based on ISO 9001:2000 Standard section 5.6
4.2 Meeting Minutes
During the meeting, the CEO or designee has notes taken of subjects discussed and the associated action items as applicable. Action items are recorded in such a manner that the following are identified as needed:
Description of the Action Item Responsibility Anticipated Completion Date or Status
4.3 Record Maintenance
The Management Review form, F-5.6-1, is the official record of the proceeding. The Management Representative will maintain the review records, and distribute as required.
Energy Technology Corp. / Technical Industries, Inc.
Quality Procedure
Management Review
Doc. No. P-5.6-1
Energy Technology Corp. / Technical Industries, Inc.
Page 2 of 2 Rev. B-10/26/06
Approved By: CEO
This printed copy is not a controlled document, except when included in a controlled binder
5 References
Technical Industries, Inc. Quality Manual Section 5.6 Quality Records Master List F-4.2.4-1
6 Records
Management Review F-5.6-1
7 Revision History REV. Description of change
Effective Date
Rev. A Initial release with requirements of ISO 9001:2000. 08/03/06
Rev. B Added revision history table. 10/26/06
Energy Technology Corp. / Technical Industries, Inc.
Quality Procedure
Competence, Awareness and Training
Doc. No. P-6.2-1
Energy Technology Corp. / Technical Industries, Inc.
Page 1 of 4 Rev. C-08-02-10
Approved By: CEO This printed copy is not a controlled document, except when included in a controlled binder
1. Purpose
The purpose of this procedure is to establish the activities to ensure that competent personnel employed by Technical Industries, Inc. are given the appropriate guidance and training. Provided with awareness of the relevance and importance of their activities, and how they contribute to the achievement of quality objectives and client satisfaction. 2. Scope
This procedure applies to all personnel employed by Technical Industrial, Inc. 3. Responsibilities
The Operations Superintendent is responsible for maintaining this procedure. The Operations Superintendent or designee is responsible for evaluation of training given as it relates to maintaining certifications for Inspectors. Managers are responsible for ensuring personnel receive the proper induction and /or on the Job training as it is established in this procedure. The Technical Industries, Inc. corporate HR & PR Advisor and the Operations Superintendent are responsible for conducting performance evaluation of employees that indicates effectiveness of the training given on a yearly basis. 4. Definitions None 4. Referenced Documents
QM-1 Quality Manual Technical Industries, Inc. Training and Qualification Manual 6. Procedures 6.1 Initial Training
Energy Technology Corp. / Technical Industries, Inc.
Quality Procedure
Competence, Awareness and Training
Doc. No. P-6.2-1
Energy Technology Corp. / Technical Industries, Inc.
Page 2 of 4 Rev. C-08-02-10
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Once a new employee is ready to begin working at Technical Industries he will be oriented to ensure a clear understanding of responsibilities. The Operations Superintendent or designee shall provide explanation of the following aspects as appropriate.
explain overall operations of Technical Industries, explain Quality Policy, explain company policies; provide Employee Handbook, point out break areas, restrooms or nearby location for lunch breaks, explain the purpose and function of the employee’s work station, explain how this function and the employee’s work is relevant and important to
achieving quality objectives, explain how important customer satisfaction is, describe the chain of command, work relationships and who the employee shall
go with questions about her / or his job, Explain safety rules. Explain Work Instructions and their location Qualification and Training Program explained
6.2 Initial Training Once personnel begin his or her activities the responsible manager for the area shall conduct comprehensive training on the specific aspects of the job, procedures or work instructions to be followed, specific forms that need to be completed, retention time and any aspect of the job that impacts fulfillment of customer’s requirements. 6.3 Determination of Additional Training Depending on the job description where requirements for the position have been established additional training could be required, in this case, the training need will be recorded, the employee notified and appropriate planning done to ensure the training is given. Effectiveness of training shall be evaluated by monitoring the performance of the employee and appropriate actions taken.
Energy Technology Corp. / Technical Industries, Inc.
Quality Procedure
Competence, Awareness and Training
Doc. No. P-6.2-1
Energy Technology Corp. / Technical Industries, Inc.
Page 3 of 4 Rev. C-08-02-10
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6.4 On Going Training Process 6.4.1 Planning As part of the continual improvement process additional training may be necessary to achieve planned results. Annually a training program shall be developed. This plan shall have as an input, identification of training needs, Management Review improvement plans, results of Internal Audits, and needs of customers as appropriate. It may include on the job training, as well as general activities. Attendance sheets shall be maintained to document the training as well as the nature of the training given. The Human Resource Manager shall control the training plan. Effectiveness of training shall be evaluated by monitoring, reaction to the training, learning objectives and in the long-term impact on company performance. 6.5 Performance Appraisal Once a year or as needed a performance appraisal shall be performed and the results recorded. This performance appraisal includes evaluation of the effectiveness of the training given. This appraisal shall be used as a tool to promote awareness of the areas that need improvement. Employees shall be encouraged to address those areas, and a team approach used, if applicable to ensure improvement is achieved. 6.6 Certification Records Inspector’s Certification shall be documented by:
a) Training Certificate that indicates the training has been taken, b) Personal Qualification List that records the Inspection Process (MT, PT, UT, VI,
EMI) the Level (LI, LII), the number of hours on the job and the eye examination results.
Energy Technology Corp. / Technical Industries, Inc.
Quality Procedure
Competence, Awareness and Training
Doc. No. P-6.2-1
Energy Technology Corp. / Technical Industries, Inc.
Page 4 of 4 Rev. C-08-02-10
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c) Inspector Accumulated Experience Summary. Indicates Period/Month, Work Station, Activity and Function and Hours.
d) Personnel Performance Rating indicates the Name of the Employee, Job Function and Rating (Excellent, Good, Average, Fair, and Poor). This also indicates Evaluation of the training given and / or needed.
e) Statement of Certification and or Re-Certification is based on the determination that the employee’s job performance observation indicates he is competent to carry out this activities.
7. Records The following forms shall be used implementing this procedure F-6.2-1 Personnel Change Record F-6.2-2 Job Description n/a Training Records F-6.2.2-6 Certification Records
Retention time for records is established in Procedure QP 4.2 Control of Records Revision History REV. Description of change
Effective Date
Rev. A Initial release with requirements of ISO 9001:2000. 12/8/06
Rev. B Change of title from Operations Manager to Operations Superintendent
02/14/07
Rev. C Clause 3, Para 4 changed wording to reflect corporate HR & PR Advisor. Clause 4 added TII Training & Qualification manual. Clause 6.1 under explanations to new hires: added Work Instructions and location, Qualification & Training Program explanation. Added form number to Certification Record
08-02-10
Energy Technology Corp. / Technical Industries, Inc.
Quality Procedure Supplier Qualification Doc. No. P-7.2.4-1
Energy Technology Corp. / Technical Industries, Inc.
Page 1 of 4 Rev. E 11-01-09
Approved By: This printed copy is not a controlled document, except when included in a controlled binder
1. Purpose And Scope The purpose of this procedure is to establish the activities that need to be conducted to evaluate and select suppliers based on their ability to supply product / provide service in accordance with Technical Industries requirements and to establish criteria for their selection, evaluation and re-evaluation. This procedure applies to suppliers of materials, components, parts, and / or services that affect Technical Industries’ ability to satisfy customer requirements. It also applies to associated services that may affect service quality, such as delivery, maintenance and calibration. 2. Responsibility The Management Representative is responsible for this procedure and the assignment of duties herein. QA Manager is responsible for maintaining the Approved Suppliers List and conducting evaluation and re-evaluation activities as well as compiling data from suppliers’ performance. 3. Procedure 3.1 Initial Evaluation
Prospective suppliers must show sufficient evidence of their ability to comply with Technical Industries’ requirements.
A “Supplier Pre-Approval Questionnaire” must be completed prior to vendor approval. The completed form will be filed in a vendor file for future reference. The Purchasing Manager or designee shall evaluate the supplier's quality system and/or production processes as to the specific needs of Technical Industries. This process may include requesting samples or site visits if applicable.
Upon completion of the evaluation and depending on the results the supplier shall be classified into one of the following categories:
APPROVED – Purchases may be conducted with the supplier.
PROVISIONAL - A new supplier that is in the process of providing the requested information.
Purchases may be placed to this supplier provided that effective monitoring of its time of delivery is conducted and receiving personnel are aware that
Energy Technology Corp. / Technical Industries, Inc.
Quality Procedure Supplier Qualification Doc. No. P-7.2.4-1
Energy Technology Corp. / Technical Industries, Inc.
Page 2 of 4 Rev. E 11-01-09
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the supplier is in PROVISIONAL status.
INACTIVE - The supplier is not qualified due to major nonconformities or other problems and Technical Industries may not purchase goods or services from this supplier.
A file shall be established for every supplier. Suppliers selected for the critical vendors list will be identified as manufactures or distributors. All documents supporting the initial evaluation and qualification of the supplier shall be placed in these files. The file shall also be used for keeping records pertaining to the supplier's quality performance.
3.2 Quality Performance Monitoring, Re-Evaluation
All approved suppliers shall be continually monitored for quality and delivery performance.
When a nonconforming delivery is identified, receiving personnel shall document the nonconformity and inform QA.
The supplier shall be contacted and informed of the identified nonconformities. If they are significant and / or recurring, the supplier shall be requested to propose and implement corrective actions and report on their effectiveness.
Nonconformity reports, requests for corrective actions, and associated communication shall be maintained in the supplier's file.
The supplier's files shall be reviewed as appropriately to assess trends in quality and delivery performance.
Suppliers who repeatedly fail to deliver satisfactory products or services, and / or do not deliver on time despite earlier complaints and requests for corrective actions, shall be downgraded to either PROVISIONAL or INACTIVE category.
3.3 Existing Suppliers as of August 2006
Those suppliers that with their products / services impact Technical Industries services and that have been conducting business with the company as of August 2006 and whose performance is deemed satisfactory, are exempted from the requirement for the initial evaluation.
These suppliers are classified as APPROVED. Existing suppliers whose performance is not fully satisfactory may be classified as PROVISIONAL.
3.4 Time of Delivery and Quality Data
Energy Technology Corp. / Technical Industries, Inc.
Quality Procedure Supplier Qualification Doc. No. P-7.2.4-1
Energy Technology Corp. / Technical Industries, Inc.
Page 3 of 4 Rev. E 11-01-09
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Approved suppliers shall be monitored on their compliance with the time of delivery offered and quality performance.
This performance data shall be summarized annually and made available for Management Review.
In all cases a Supplier's Approval status or performance shall be reviewed before issuing a purchase order or contract. The latest revision of the supplier listing shall be used. Quality Assurance shall ensure all Suppliers are re-qualified annually by assessing their performance. Performance is assessed by review of file for negative findings and solutions that were initiated. Site visits for conformance may be required. Suppliers with no findings in their file since last qualification will re-qualify by Form F-7.2.4-2.
Quality Assurance shall inform the home office of cases where Suppliers are to be removed from the Approved Supplier List. 4. Forms The following forms shall be used implementing this procedure F-7.4.1-1 Supplier Qualification Form F-7.4.1-2 Supplier Evaluation/Re-evaluation Form
Retention time for records is established in Procedure QP 4.2 Control of Records
Energy Technology Corp. / Technical Industries, Inc.
Quality Procedure Supplier Qualification Doc. No. P-7.2.4-1
Energy Technology Corp. / Technical Industries, Inc.
Page 4 of 4 Rev. E 11-01-09
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5 Revision History REV. Description of change
Effective Date
Rev. A Initial release with requirements of ISO 9001:2000. 08/03/06
Rev. B Added revision history table. 10/26/06
Rev. C Changed purpose of the procedure, added criteria for initial evaluation, re-evaluation and monitoring of performance.
12/14/06
Rev. D Change of ISO Management Representative and added forms name and number on section 4.
02/14/07
Rev. E 3.2 revised to include labeling of supplier type 3.4 Changed frequency of supplier evaluations, added statement on use of latest revision in issuing a PO or contract and added statement about assessment will be performed.
11-01-09
Energy Technology Corp. / Technical Industries, Inc.
Quality Procedure
Control of Measuring Devices
Doc. No. P-7.6-1
Energy Technology Corp. / Technical Industries, Inc.
Page 1 of 2 Rev. C-08/02/10
Approved By: CEO This printed copy is not a controlled document, except when included in a controlled binder
1 Purpose and Scope
This procedure governs calibration of monitoring and measuring devices at Technical Industries, Inc. As stated in the Technical Industries, Inc. Quality Manual this procedure applies to all measuring equipment used to control inspection processes and/or to accept or reject material.
2 Responsibility
Quality Assurance or designee is responsible for the control of monitoring and measuring devices.
3 Procedure 3.1 Control of Monitoring and Measuring Equipment
All calipers, micrometers, tape measures used at Technical Industries, Inc. will be tested at least once every year or as needed. Work instructions for inspection process equipment details the calibrations schedules for any in-process calibration. The TI Equipment Calibration program details the calibration frequencies and steps for establishing accuracy. . Data from testing will be kept on a Master Calibration Log within the web-based inventory control system specific to Technical Industries, Inc. An e-mail is sent to Operation Superintendent and any other designated personnel weekly to identify any equipment in need of calibration. The log will contain the following information:
- Identification and description of all calibers, micrometers and other inspection
equipment. - Schedule for testing, including last and next due dates
3.2 Third Party Calibration of Measuring Equipment
Any equipment found to be in need of recalibration or repair and cannot be done on site, will be sent to an ISO 9001 certified lab or one that provides traceability to NIST or other recognized standard. The device will be repaired and returned, or will be replaced. A
Energy Technology Corp. / Technical Industries, Inc.
Quality Procedure
Control of Measuring Devices
Doc. No. P-7.6-1
Energy Technology Corp. / Technical Industries, Inc.
Page 2 of 2 Rev. C-08/02/10
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different lab may be used if authorized by CEO or Quality Assurance. All equipment must be returned with a report with data traceable to NIST.
3.3 Gage Blocks
The gage blocks will be sent out to be calibrated every three years. The calibration period is based on very low usage and stability of these standards. Gage blocks will be stored in the gage/electronics lab for safe and controlled keeping.
4 Definitions Measuring Equipment – any devise used to approve or disapprove material or features. Gage Blocks – Set of sized metal blocks used to test measuring equipment. NIST – Abbreviated initials for National Institute of Standards and Technology 5 References Technical Industries, Inc. Quality Manual Section 7.6 Control of Documents P-4.2.3 Technical Industries, Inc. Equipment Calibration Program First Edition 6 Forms, Records Master Calibration Log F-7.6-1
7 Revision History REV. Description of change
Effective Date
Rev. A Initial release with requirements of ISO 9001:2000. 08/03/06
Rev. B Added revision history table. 10/26/06
Rev. C Clause 3.1 added Para. 3. Para 4. Deleted Quality Assurance and added Operations Superintendent and other designated personnel. Clause 5 added TI Calibration Program
08/02/10
Energy Technology Corp. / Technical Industries, Inc.
Quality Procedure
Customer Satisfaction Survey
Doc. No. P-8.2-1
Energy Technology Corp. / Technical Industries, Inc.
Page 1 of 2 Rev. B-10/26/06
Approved By: CEO
This printed copy is not a controlled document, except when included in a controlled binder
1 Purpose
This procedure provides a system, instructions and assigns responsibility for scheduling, analyzing and recording customer satisfaction surveys of the Quality System.
2 Scope This procedure applies to quality of service, delivery, and any actions that affects our customer satisfaction.
3 Responsibilities
The Account Executive is responsible for the customer satisfaction survey process.
4 Procedure
Customer surveys are conducted with minimum requirement of one survey per calendar year. Before sending out the survey to customers, the Management shall review it and make appropriate changes if necessary.
4.1 Input Criteria
The input criteria on which customer should be surveyed includes following: Quality of service Response Time Information Available Website interface capabilities Technical Expertise Sales force knowledge Time of delivery of service
4.2 Communication, Feedback and Complains
Customer communications are handled in accordance with section 8.2.1 of the QMS.
Customer feedback information is reviewed and analyzed at each management review meeting. Customer complains, where applicable, are handled by initiating Corrective/Preventive actions in accordance with Quality Procedure Doc. No. P-8.5.2-1
Energy Technology Corp. / Technical Industries, Inc.
Quality Procedure
Customer Satisfaction Survey
Doc. No. P-8.2-1
Energy Technology Corp. / Technical Industries, Inc.
Page 2 of 2 Rev. B-10/26/06
Approved By: CEO
This printed copy is not a controlled document, except when included in a controlled binder
5 Forms, Records
Customer Survey F-8.2.1-1 6 Revision History REV. Description of change
Effective Date
Rev. A Initial release with requirements of ISO 9001:2000. 08/03/06
Rev. B Added revision history table. 10/26/06
Energy Technology Corp. / Technical Industries, Inc.
Quality Procedure
Internal Audits
Doc. No. P-8.2.2-1
Energy Technoloy Corp. / Technical Industries, Inc.
Page 1 of 3 Rev. B-10/26/06
Approved By: CEO This printed copy is not a controlled document, except when included in a controlled binder
1 Purpose and Scope This procedure establishes the methods employed in conducting internal audits of the Quality System for the purpose of establishing its level of implementation and subsequent effectiveness. Scope This procedure applies to all auditors and auditees involved in the internal audit process.
2 Responsibilities
Quality Assurance is responsible for the Internal Audit process.
3 Procedure
3.1 Extent of Audits
Objective evaluations of Quality System activities by competent personnel include the following activities or areas: The Technical Industries, Inc. Quality System and associated administrative,
operational and quality system procedures and work instructions, Work areas, operations and processes, Documentation, reports and record keeping.
3.2 Auditor Qualifications
All auditors are trained in the techniques of performing quality system audits.
3.3 Audit Plan
Quality Assurance maintains a comprehensive audit plan/schedule for identifying the scope of the internal audits. The Internal Quality Audit Schedule lists the activities and areas to be audited, the date of audit and the personnel scheduled to conduct the audit. Where appropriate, it references the use of checklists used to evaluate the conformance and effectiveness of the process. Quality Assurance, as audit coordinator, establishes the frequency of audits based on the status and importance of the activity being audited. The frequency for auditing the major elements of the quality system is at least annually.
Energy Technology Corp. / Technical Industries, Inc.
Quality Procedure
Internal Audits
Doc. No. P-8.2.2-1
Energy Technoloy Corp. / Technical Industries, Inc.
Page 2 of 3 Rev. B-10/26/06
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3.4 Auditing Process
During the planning phase of the audit, the auditor reviews the results of the last audit with emphasis placed on noted areas of weakness or nonconformance and the results of corrective actions ordered and implemented. The purpose of the audit is to report on the level of conformity for all elements and activities of the quality system. Objective evidence is gathered by the auditor and reported in writing. Strong areas are praised and weak areas noted. When weak areas are noted, the audit report cites the evidence that lead to this conclusion. Weak areas and/or non-compliance are brought to the attention of the personnel responsible for the area or activity being audited prior to the completion of the audit. The Technical Industries Internal Quality Audit Checklist is used to conduct and record the audit. An audit of a new or revised procedure or process is conducted approximately 30 days after implementation. The purpose of the procedure or process audit is to verify the adequacy and effectiveness of the new or revised procedure or process.
3.5 Audit Report
The results of the audit are reported to management in writing. The report focuses on the overall effectiveness of the quality system. It includes (for each element) the appropriate Internal Quality Audit Checklist and any Internal Quality Audit Finding(s).
3.6 Management Review
All Audit Reports are submitted for Management Review. Corrective Action Requests are initiated by the Manager of the area audited for non-conformances noted in the audit report. Review activity focuses on the need for follow up action, overall effectiveness of the quality system and the possibility of updating or changing existing procedures to increase the effectiveness of the system.
3.7 Documentation
All internal audits and reports of actions taken are documented. The completion of audits is noted on the audit schedule. Quality Assurance maintains a records file for the Internal Audit that includes: The audit report, Hand written notes of review, Corrective action requests for deficiencies, Confirmation of completed corrective actions
Energy Technology Corp. / Technical Industries, Inc.
Quality Procedure
Internal Audits
Doc. No. P-8.2.2-1
Energy Technoloy Corp. / Technical Industries, Inc.
Page 3 of 3 Rev. B-10/26/06
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4 References
TECHNICAL INDUSTRIES Quality Manual M-4.1 Management Review P-5.6.1
5 Forms, Records
Internal Quality Audit Finding F-8.2-1 Internal Quality Audit Schedule F-8.2-2 Internal Quality Audit Checklists F-8.2-3 Internal Quality Audit Plan F-8.2-4 Internal Quality Audit Report F-8.2-5 Corrective / Preventive Action Request F-8.5-1
6 Revision History REV. Description of change
Effective Date
Rev. A Initial release with requirements of ISO 9001:2000. 08/03/06
Rev. B Added revision history table. 10/26/06
Energy Technology Corp. / Technical Industries, Inc.
Quality Procedure
Control of Non-Conforming
Material and Services Doc. No. P-8.3-1
Energy Technology Corp./ Technical Industries, Inc.
Page 1 of 3 Rev. B-10/26/06
Approved By: CEO This printed copy is not a controlled document, except when included in a controlled binder
1 Purpose and Scope
Purpose – ensure that any non-conformity is promptly identified and controlled to prevent non-conforming purchased products from being used, and non-conforming services being provided. Scope - applies to all non-conformity that may occur anywhere within the organization.
2 Responsibilities
Quality Assurance is responsible for this Control of Non-conformity process.
3 Procedure
3.1 Nonconforming Material at Receiving
Any non-conforming purchased product/material or material received from customers identified at inspection or during processing is returned to the vendor or customer whenever possible. A non-conforming report (NCR) is issued and logged for all purchased products identified as not meeting the purchase order description. A corrective action request (CAR) may be issued to the vendor based on the severity of the non-conformance and the impact on the organization
3.2 Identify Non-conforming Materials (Customer Furnished)
When non-conforming material is identified during any “In Process” operation, the Supervisor or Quality Assurance is notified. The job is suspended until the non-conformance is confirmed and reported. If the material can be repaired or reworked, it shall be subjected to the same level of inspection used to identify the original non-conformance. If any material is identified as not repairable, it will be marked and segregated and disposed in accordance with section 2.4 of this procedure and Technical Industries, Inc. work instructions.
3.3 Identify Other Non-conformities
Any non-service provision non-conformity such as paperwork problems, communication or other issues will be reported on a NCR and logged in the NCR log. Major internal non-conformance as noted by Quality Assurance or Operations Manager would be addressed and logged with a NCR form. A corrective action report (CAR) is then issued to the responsible area where the error occurred.
3.4 Disposition of Non-conformity
Management has responsibility and authority for disposition of any non-conforming purchased product or service. The disposition is different for purchased products and customer supplied materials.
Energy Technology Corp. / Technical Industries, Inc.
Quality Procedure
Control of Non-Conforming
Material and Services Doc. No. P-8.3-1
Energy Technology Corp./ Technical Industries, Inc.
Page 2 of 3 Rev. B-10/26/06
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3.4.1 For purchased products that support the inspection process and could have an effect on the quality of the service are identified as non-conforming, the product will be removed from use and marked, “do not use”. The product will be returned to the supplier with an NCR. If it is determined that the non-conformance is a recurring problem, a CAR will be issued to the supplier to provide a plan of action for resolution. Repaired or reworked parts must be re-inspected to verify they comply with the original requirements.
3.4.2 For materials provided by customers for inspection services, and found to be non-repairable, they shall be marked in accordance to Technical Industries, Inc. work instructions or as directed by the customer and segregated from “good’ material. The customer will make the final determination to use the materials. All non-conforming customer furnished materials will be returned to the customer for their own disposition as described below.
3.5 Notify Customer of Non-conformance
The Operations Manager notifies the Customer of any material non-conformance. All non-conforming material shipped to the Customer upon concession shall have the discrepancy clearly indicated on the inspection report.
3.6 Review of Non-conformances
Quality Assurance reviews all non-conformances recorded to identify opportunities for corrective and/or preventive actions.
4 References
Technical Industries, Inc. Quality Policy Manual M-4.1-1 Corrective / Preventive Action Procedure P-8.5-1
5 Forms
Non-conformity Log F-8.3-1 Non-conformity Report (NCR) F-8.3-2
Energy Technology Corp. / Technical Industries, Inc.
Quality Procedure
Control of Non-Conforming
Material and Services Doc. No. P-8.3-1
Energy Technology Corp./ Technical Industries, Inc.
Page 3 of 3 Rev. B-10/26/06
Approved By: CEO This printed copy is not a controlled document, except when included in a controlled binder
6 Revision History REV. Description of change
Effective Date
Rev. A Initial release with requirements of ISO 9001:2000. 08/03/06
Rev. B Added revision history table. 10/26/06
Energy Technology Corp. / Technical Industries, Inc.
Quality Procedure
Corrective and Preventive Action
Doc. No. P-8.5.2-1
Energy Technology Corp. / Technical Industries, Inc.
Page 1 of 3 Rev. C-08-03-09
Approved By: CEO This printed copy is not a controlled document, except when included in a controlled binder
1 Purpose and Scope
Purpose - assigns responsibilities for initiating, addressing and verifying the effectiveness of corrective and preventive actions. Scope – Corrective / Preventive action requests are issued internally (non-conformance and/or a Customer complaint), or to a supplier as a result of a non-compliance or non-conformance.
2 Responsibilities
Quality Assurance is responsible for coordinating, recording and monitoring corrective / preventive actions related to all aspects of the quality system. All employees are responsible for issuing and responding to CARs / PARs.
3 Corrective Action
3.1 Identifies Need for Corrective Action Anyone can initiate a CAR, but the CAR must be issued by a member of management and recorded by Quality Assurance. A CAR may be initiated to either correct existing problems or to prevent potential problems.
CARs may be issued for any of the following conditions: Customer complaint and/or claim, Identification of a purchased product non-conformity, Non-compliance found during an internal audit, Accumulation of minor repetitive non-conformances, Recurring or systemic problems with a process or the quality system.
3.2 Issuing a CAR
The initiator fills out a CAR form, including a description of the non-compliance to be corrected along with a reference to the procedure, standard or other evidence of the violation. 3.3 CAR Review and Records Quality Assurance:
reviews each CAR determines if action is valid, assigns a CAR number to the document records it on the CAR Log issues the CAR to the manager of the department where the non-compliance was
found
Energy Technology Corp. / Technical Industries, Inc.
Quality Procedure
Corrective and Preventive Action
Doc. No. P-8.5.2-1
Energy Technology Corp. / Technical Industries, Inc.
Page 2 of 3 Rev. C-08-03-09
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3.4 Addressing the CAR
Within forty-five (45) working days, the department manager assigned to the CAR will:
investigates the cause of the problem determines the cause evaluates the need for action to prevent nonconformance determines and implements action establishes a date that the action will be completed records results reviews effectiveness of the action
3.5 Follow-Up and Close Out
Quality Assurance is responsible for follow up and close-out of CARs and for summary analysis. Soon after the due date for implementation, a follow up review or re-audit of the affected areas will be conducted to determine if the corrective action has been implemented and if it is effective.
When there is sufficient objective evidence that the corrective action is effective, the Quality Assurance closes out the CAR.
4 Preventive Action
The purpose of implementing a quality management system is to prevent non-conformance. Our work instructions and procedures along with our use of quality plans and verification activities all provide a method of prevention. When new actions are taken to prevent perceived problems, to improve our processes, production, profitability, and/or product quality, those actions are documented on a PAR, or are presented at Management Review for consideration.
The following information may be noted, as applicable: source(s) of information evaluate need for action to prevent nonconformance impact on process control and work operations implement action needed
target implementation date(s), record results if implemented verification and effectiveness of action ,
This information should be provided on a CAR / PAR form and the box marked “Preventive Action”.
Preventive actions require management approval.
Energy Technology Corp. / Technical Industries, Inc.
Quality Procedure
Corrective and Preventive Action
Doc. No. P-8.5.2-1
Energy Technology Corp. / Technical Industries, Inc.
Page 3 of 3 Rev. C-08-03-09
Approved By: CEO This printed copy is not a controlled document, except when included in a controlled binder
5 References
Technical Industries, Inc. Quality Manual M-4.1-1
6 Records
Management Review P-5.6-1 Corrective / Preventive Action Request (CAR) F-8.5.3-1 Corrective / Preventive Action Request Log F-8.5.3-2
7 Revision History REV. Description of change
Effective Date
Rev. A Initial release with requirements of ISO 9001:2000. 08/03/06
Rev. B Added revision history table. 10/26/06
Rev. C Rewrite clause 3.3, 3.4 & 4.0 08/03/09
Energy Technology Corp. Technical Industries, Inc.
Master List of Controlled Documents
Doc. No. F-4.2.3-1
Rev. A 08/03/06
Document
Number Document Title Revision Date
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Approved by: CEO Date: xx/xx/xx
Code Name Rev. Date Function Responsible Retention Time
Master List of Forms Records Retention Matrix
Energy Technology Corp. / Technical Industries, Inc.
Energy Technology Corp./Technical Industries, Inc.Page 1 of 1F-4.2.3-2-ex Rev. A 08/03/06
Energy Technology Corp. / Technical Industries, Inc.
Quality Procedure
Name Of Procedure
Doc. No. P-x.x.x-x
Energy Technology Corp. / Technical Industries, Inc.
Page 1 of 1 Rev. x-xx/xx/xx
Approved By: CEO
Doc. No. F-4.2.3-3 Rev. A-10/26/06 This printed copy is not a controlled document, except when included in a controlled binder
1 Purpose and Scope
2 Responsibility
3 Procedure
4 References
5 Records
6 Revision History REV. Description of change
Effective Date
Publisher Title Notes Edition
Energy Technology Corp. / Technical Industries, Inc.
Master List of External Documents
Energy Technology Corp. / Technical Industries, Inc.F-4.2.3-4
Page 1 of 1 Rev-B 9-28-10
Energy Technology Corp. Technical Industries, Inc.
Management Review
Record
Doc. No. F 5.6-1
Rev. A 08/03/06 Page 1 of 2
Date: ____________ Time: _________ Location: __________________
Scheduled to Attend X Discussion Topics 1: Internal Audit Schedule and Results 2: Customer Feedback 3: Process Performance and Service Conformity 4: Corrective/Preventive Action Incidents, Resolution and Results
Energy Technology Corp. Technical Industries, Inc.
Management Review
Record
Doc. No. F 5.6-1
Rev. A 08/03/06 Page 2 of 2
5: Review Open Action Items 6. Planned Changes that could Impact the Quality System 7. Recommendations for Improvements Action Items Responsibility/Due Date XA. B. C. D. E. F. G. H. I. J. K.
Energy Technology Corp. Technical Industries, Inc.
Meeting Minute Doc. No. F 5.6-2
Rev. A 10/15/06 Page 1 of 1
Date: External Internal
Participants Position Company Signature
Agreements / Topics discussed
Energy Technology Corp. Technical Industries, Inc.
New Employee Orientation
Record
Doc. No. F-6.1-1
Energy Technology Corp. Page 1 of 1 Technical Industries, Inc. F-6.1-1 Rev. A-03/05/07
Employee Name: ________________________________________________
Start Date: ________________________________________________
Orientation Date: ________________________________________________
As part of the initial orientation, I have been informed of the following:
Overall operations of Technical Industries, Inc. Quality Policy, Company policies, Provided Employee Handbook, Break areas, restrooms or nearby location for lunch breaks, The purpose and function of the employee’s work station, How this function and the employee’s work is relevant and important to achieving
quality objectives, How important customer satisfaction is, The chain of command, work relationships and who I should go to if there is any
question about job, Safety rules.
__________________________ ________________________ Employee Signature Supervisor Signature
In God We Trust
Tel: 337-984-2000
www.technicalindustries.com Fax: 337-988-1777
[email protected] Personnel Change Notice
Employee
Employee Name :Last Name First Name M.I
Address :
Street City State ZIP
Social Secuity No : Phone : Job Title : D.O.B :Job Grade : Date Hired :Location : Department:
Employemnt
Hired Date Start Date Age Sex Matrial Status Education
Change
Location To From
CangeJob And Status Rate Salary
Rate / Salary New
Change Old
Termination Last Day Worked Pay Thru ReHire
YES / NO
Paid Days Accured: Vacation Personal
Sick Other
Comments
Signatures (Sign and print your name.)
Employee Date
Manager Date
H.R Director Date
Job Title Department
Established since 1971
Energy Technology Corp. Technical Industries, Inc.
/ /
New Hire TemporalyRehired Part Time Other
Rate/Salary Job Location
EmploymentChangeTermination
Voluntary UnVoluntary
Energy Technology Corp. Technical Industries, Inc.Page 1 of 1F-6.2-1-ex Rev. A-08/03/06
Energy Technology Corp. TECHNICAL INDUSTRIES, INC. IN GOD WE TRUST
P.O. Box 52523 Lafayette, LA 70505 Ph 337 984 2000 Fax 337 988 1777 www.technicalindustries.com . ESTABLISHED SINCE 1971
OILFIELD TUBULAR & EQUIPMENT, NDT, UT, EMI, TESTING, STORAGE, MAINTENANCE, COATING, THREADING, MILL SERVICES & CONSULTING.
U.S.A. LOUISIANA, PO BOX 52523 LAFAYETTE, LOUISIANA 70505 USA. PH. (337) 984 2000 FAX. (337) 988 1777. U.S.A. TEXAS. 15438A MILLER RD. No.1, HOUSTON TEXAS 77049 USA. PH. (281) 862 2800 FAX. (281) 862 0030
MEXICO. 222 INDEPENCIA C.P. 94290 BOCA DEL RIO, VERACRUZ MEXICO PH. FAX. (52) (2299) 860733 SAUDI ARABIA AL-SUWAIKET EST. PO 321 AL-KHOBAR 31952 SAUDI ARABIA PH.966 3 898 5000FAX.5500
\\192.168.1.6\iso\ISO DOCS 2010\ISO Binder 1 Quality Management System\ISO Sec 7 Forms\ISO F-6.2-2 Rev A Job Description.doc
Energy Technology Corp./Technical Industries, Inc. F-6.2-2-wd Rev. A-10/26/06
Technical Industries Job Description [Title]
[responsibilities]
Qualification:
[qualifications]
Energy Technology Corp. Page 1 of 1 Technical Industries, Inc. F-6.2.2-1 Rev. B – 2-27-08
Energy Technology Corp. TECHNICAL INDUSTRIES, INC. Established since 1971 IN GOD WE TRUST
INSPECTOR ACCUMULATED EXPERIENCE SUMMARY INSPECTORS NAME: DATE: POSITION: PERIOD/MONTH WORK STATION ACTIVITY AND
FUNCTION HOURS
INSPECTION METHOD HOURS ALLOCATED Ultrasonic Inspection Magnetic Particle Liquid Penatrant Visual Inspection Thread Inspection Flux Leakage Testing
_____________________________________ Employer Representative
Louisiana. P.O. Box 52523 Lafayette, LA 70608 U.S.A. Tel. (337) 984-2000 Fax. (337) 888 1777 Texas. 15438A Miller Rd #1, Houston, TX 77049, Tel (281) 862 2800 Fax. (281) 862 0030
Mexico. 222 Independencia C.P. 94290 Boca del Rio, Veracruz Mexico. Ph., Fax. 52 29 86 07 33 Saudi Arabia: Al-Suwalket Eat. P.O. Box 321 Al-Khobar Saudi Arabia. Ph. 966 3 898 5000 Fax./5500
PERSONAL QUALIFICATION RECORD
Employee Name: Education Level :
TRAIN EXPER TRAIN EXPER TRAIN EXPER TRAIN EXPER TRAIN EXPER
LEVEL LI LII LI LII LI LII LI LII LI LII LI LII LI LII LI LII LI LII LI LII NEAR VIS COLOR PER
HOURS 12 8 70 210 4 8 70 140 40 40 210 630 8 16 70 140 40 40 210 630 PASS/FAIL PASS/FAIL
UTDT Techniques NA 8 NA 40
Thread Gauge Tech. NA 32 NA 120
Training Credits
LILII
Experience Credits
Operations Superintendent Date
Certification Level/Date
EYE
EXAMINATION
Method MT PT UT VI FLT
Energy Technology Corp. Technical Industries, Inc.
Page 1 of 1F-6.2.2-2 Rev B 2-26-2010
0 1 5 3 0 4 5 6 0
Yes No
classification:
contents.
Date
Summary Score (MARK TOTAL NUMERICAL RATING ON SCALE BELOW)
UNSATISFACTORY SOME DEFICIENCIES EVIDENT SATISFACTORY EXCEPTIONAL CLEARLY OUTSTANDING
APPROVED BY:
Comments:
Comment on principal strengths:
Comment on principal weaknesses and suggestions for improvement:
Has this evaluation been discussed with the employee?
I have reviewed this evaluation and I completely understand itsCompletion of this section by employee, is optional, and subject to the policy of your orgaization. Employee's signature
Your recommendation for present and future job RATED BY (Name and Title):
Energy Technology Corp.Technical Industries, Inc F-6.2.2-3 Rev. A - 03-07-08
Louisiana. P.O. Box 52523 Lafayette, LA 70608 U.S.A. Tel. (337) 984-2000 Fax. (337) 888 1777 Texas. 15438A Miller Rd #1, Houston, TX 77049, Tel (281) 862 2800 Fax. (281) 862 0030
Mexico. 222 Independencia C.P. 94290 Boca del Rio, Veracruz Mexico. Ph., Fax. 52 29 86 07 33 Saudi Arabia: Al-Suwalket Eat. P.O. Box 321 Al-Khobar Saudi Arabia. Ph. 966 3 898 5000 Fax./5500
Energy Technology Corp. Page 1 of 1 Technical Industries, Inc F-6.2.2-4 Rev. B-2-26-08
ENERGY TECHNOLOGY CORP. TECHNICAL INDUSTRIES, INC. Established since 1971 IN GOD WE TRUST
INSPECTOR TRAINING SUMMARY INSPECTORS NAME: DATE: POSITION:
DATE TRAINING LOCATION
COURSE DESCRIPTION
NDT/INSP. METHOD
CONTACT HOURS
______________________________ ______________________________ Employee Employer Representative
ENERGY TECHNOLOGY CORP. TECHNICAL INDUSTRIES, INC. IN GOD WE TRUST
15438A Miller Road No. 1 Houston, TX 77049 Ph 281 862 2800 Fax 281 862 2828. www.technicalindustries.com . ESTABLISHED SINCE 1971
Energy Technology Corp. Page 1 of 1 Technical Industries, Inc F-6.2.2-5 Rev. A – 11/20/07
PERSONNEL QUALIFICATION TRAINING [name] [title] [trainings]
NON-INSPECTION PERSONNEL
[name] [title] [trainings]
ENERGY TECHNOLOGY CORP. TECHNICAL INDUSTRIES, INC. IN GOD WE TRUST
15438A Miller Road No. 1 Houston, TX 77049 Ph 281-862 2800 Fax 281-862 2828. www.technicalindustries.com . ESTABLISHED SINCE 1971
Louisiana. P.O. Box 52523 Lafayette, LA 70608 U.S.A. Tel. (337) 984-2000 Fax. (337) 888 1777
Texas. 15438A Miller Rd #1, Houston, TX 77049, Tel (281) 862 2800 Fax. (281) 862 0030 Mexico. 222 Independencia C.P. 94290 Boca del Rio, Veracruz Mexico. Ph., Fax. 52 29 86 07 33
Saudi Arabia: Al-Suwalket Eat. P.O. Box 321 Al-Khobar Saudi Arabia. Ph. 966 3 898 5000 Fax./5500 Energy Technology Corp. Page 1 of 1 Technical Industries, Inc F-6.2.2-6 Rev. A – 11/20/07
[date]
STATEMENT OF CERTIFICATION TO: [name]
Based upon the continued satisfactory technical performance your Qualification Certification in the following methods has been extended for an additional five (5) years as outlined in the Training and Certification program of Technical Industries, Inc. Your new qualification period is effective beginning with the expiration date of your previous qualification.
[certificate type] [certificate number] _________________________ Certifying Representative TI, Inc.
TENERGY TECHNOLOGY CORP. TECHNICAL INDUSTRIES, INC. IN GOD WE TRUST
15438A Miller Road No. 1 Houston, TX 77049 Ph 281 862 2800 Fax 281 862 2828. www.technicalindustries.com . ESTABLISHED SINCE 1971
OILFIELD TUBULAR & EQUIPMENT, NDT, UT, EMI, TESTING, STORAGE, MAINTENANCE, COATING, THREADING, MILL SERVICES & CONSULTING.
U.S.A. LOUISIANA, PO BOX 52523 LAFAYETTE, LOUISIANA 70505 USA. PH. (337) 984 2000 FAX. (337) 988 1777. U.S.A. TEXAS. 15438AMILLER RD. 1. HOUSTON, TEXAS 77049 USA. PH. (281) 862 2800 FAX. (281) 862 2828
MEXICO. 222 INDEPENCIA C.P. 94290 BOCA DEL RIO, VERACRUZ MEXICO PH. FAX. (52) (29) 860733 SAUDI ARABIA AL-SUWAIKET EST. PO 321 AL-KHOBAR 31952 SAUDI ARABIA PH.966 3 898 5000FAX.5500
Energy Technology Corp. Page 1 of 1 Technical Industries, Inc F-6.2.2-7 Rev. A – 11/20/07
RE-QUALIFICATION STATEMENT
The following statement made by, [name]______________________________________ , THIS [date]__________________, is testimony that I have accumulated the required hours of experience as referenced in A.S.N.T. SNT-TC-1A, [edition year]_______________ edition to re-qualify me to, [level]_____________, in, [type of certification]__________________, since my previous qualification on [previous date]___________________. I declare this statement to be true and accurate to the best of my knowledge.
______________________________ Employee’s Signature ___________________________________ Employer Representative
TENERGY TECHNOLOGY CORP. TECHNICAL INDUSTRIES, INC. IN GOD WE TRUST
www.technicalindustries.com . ESTABLISHED SINCE 1971
Energy Technology Corp. Page 1 of 1 Technical Industries, Inc F-6.2.2-8 Rev. A 2-26-08
TECHNICAL PERFORMANCE EVALUATION
The listed personnel have been administered an annual Technical Performance Evaluation Test. This test is administered according to the guidelines stated in the Technical Industries, Inc. Training and Qualification manual Section 9.5.2. The passing of this test qualifies the personnel to continue their duties in the NDT method for which this test was administered. Name:_____________________________________________ Level Of Qualification _________________________ Method Tested_____________________________________ Date of Test_____________________________________ Test Result Pass Fail Name of Examiner__________________________________________
ENERGY TECHNOLOGY CORP. TECHNICAL INDUSTRIES, INC. IN GOD WE TRUST
15438A Miller Road No. 1 Houston, TX 77049 Ph 281 862 2800 Fax 281 862 2828. www.technicalindustries.com . ESTABLISHED SINCE 1971
OILFIELD TUBULAR & EQUIPMENT, NDT, UT, EMI, TESTING, STORAGE, MAINTENANCE, COATING, THREADING, MILL SERVICES & CONSULTING.
U.S.A. LOUISIANA, PO BOX 52523 LAFAYETTE, LOUISIANA 70505 USA. PH. (337) 984 2000 FAX. (337) 988 1777. U.S.A. TEXAS. 15438AMILLER RD. 1. HOUSTON, TEXAS 77049 USA. PH. (281) 862 2800 FAX. (281) 862 2828
MEXICO. 222 INDEPENCIA C.P. 94290 BOCA DEL RIO, VERACRUZ MEXICO PH. FAX. (52) (29) 860733 SAUDI ARABIA AL-SUWAIKET EST. PO 321 AL-KHOBAR 31952 SAUDI ARABIA PH.966 3 898 5000FAX.5500
Energy Technology Corp. Page 1 of 1 Technical Industries, Inc F-6.2.2-9 Rev. A 2-26-08
TECHNICAL INDUSTRIES, INC. VISION EXAMINATION RECORD
________________________ _________________ Name Social Security
The above named individual has been tested in accordance with ASNT SNT-TC-1A recommended practice for vision accuracy.
1. Near Vision Accuracy: Applicant must be capable of reading Jaeger number 2 Eye Chart at a distance of not less than 12 inches; Passed: (corrected / uncorrected) Failed: (give reason) ______________________________________________________
2. Color Perception: Using the Pseudo-Isochromatic Plates, the applicant must be capable of correctly reading at least 14 of the 16 plates; Passed: (corrected / uncorrected) Failed: (give reason) ______________________________________________________ Remarks: __________________________________________________________________ If corrected lens are used for this examination, they must be worn while conducting inspection activities for which this examination was given. Near Vision Accuracy Tests are valid for one (1) year. Color Perception Tests are valid for five (5) years. _________________________________ __________________ Vision Examiner Date
Energy Technology Corp. Technical Industries, Inc.
ELECTRONICS LTool/Equipment Taken
AB SIGN‐IN SHEET Out date and time
Name In date and time
Energy Technology Corp. Page 1 of 1 Technical Industries, Inc. F‐6.3‐1 Rev A 09/04/2007
Tel 281 862 2800
http://www.technicalindustries.com In God We Trust
Date: 07/01/09 EST-070901-1633
TYPE OF SERVICE Feet & Jts No. LBS/FT WALL THICK
GRADE CONN. RANGE OD OD OD OD
OCTG SERVICE CODE
RATE/ JOINT
RATE/ JOINT
RATE/ JOINT
RATE/ JOINT
Total $0.00
Disc. Net 30 days
Total After Disc.
Total Misc. $0.00
$0.00
TOTAL/JOINT $0.00 $0.00 $0.00
TOTAL/JOINTDiscNet30d
TOTAL $0.00
TOTAL DiscNet30day
Houston, TX 77049, U.S.A.Lafayette, LA 70505, U.S.A
Estimate No:
Fax. 281 862 0030Fax. 337 988 1777
MISCELLANEOUS CHARGES
DESCRIPTION
Service location:
Tel. 337 984 2000
Remit payment to:
P.O. Box 52523
Energy Technology Corp.Technical Industries, Inc.
Standard Estimate Form
15438A Miller Road One
HANDLING CHARGES
Att: Customer: Address: Mobile, T: F:Email:
End User: Manufacturer: Prepared By:
Approved By:
Estimated Completion Date:If Pipe is in the plant with an approved P.O.
Revision Date:
All Estimates are subject to Technical Industries, Inc. Terms & Conditions. Hourly Charges shall apply for special condition, coarse material, or specific jobs. The above amounts are estimated and cost may vary according to the footage, number of pipes and services performed. When an hourly job is estimated, the estimated amount is the minimum that will be charged and cost may increase depending on the nature of the material and actual time worked. All material inspected by Technical Industries, Inc. shall have storage compound applied to the threads such as "Kendex". Technical Industries, Inc. does not warrant any threads from damage, but warns the clients from using running compounds and advises them to apply storage compounds to the threads destined or that may be destined for storage.
Outside vendors working at Technical Industries, Inc. facilities such as (float equipment buck-on, hydro-testing etc.) will carry a charge of $200.00 per day. This charge would be in addition to the above estimate prices. $1,000,000.00 (One million Dollars) certificate of insurance shall be provide by outside vendor to Technical Industries, Inc., with hold harmless clause in favor of Technical Industries, Inc. Prices are estimated for 30 days and subject to change without notice. Any and all estimates issued by Technical Industries, Inc. are confidential and directed to the persons and customer’s the Estimates are addressed to. No one other than the customer and his need to know employees and agents should have access to this estimate. No competitors or potential competitors should have access to Technical Industries, Inc. estimates. Grinding, beveling, re-facing, and notch removal, if required, will be performed at customer’s risk. Special drifts, tools, equipment and sub-contracted services will include 15% handling fee. Critical material, chrome, thick-wall carbon material, and other material require special quote.
Technical Industries, Inc.Page 1 of 1F-7.2.2-1-ex Rev. G-01/19/09
Approved By: Octavio Morales
TECHNICAL INDUSTRIES, INC
ENERGY TECHNOLOGY CORP.
Date
Comments P.O.#
Supplier
Customer
TYPE
Release#
MANUF.
Well Name
15438A Miller Road No.1 Houston Texas 77049
PH 281 862 2800 Fax: 281 862 0030
GRADE
ADDITIONAL CHARGES FOR INBOUNDS
RWEIGHT
Total Jts.
Received
New / Used
SIZE
MATERIAL DESCRIPTION
CONN.
MATERIAL MOVEMENTS
Jts. FOOTAGE W/O
Arrival Date Unloading Time
Tot.
Jose Perez
* Charges on Inbounds apply after 5:00pm Mon-Fri. And/or Weekends & Holidays
Received By:
Amount of hours & minutes charged
Total cost for this service
Carrier Received FromThird Party
MonitorComments
Energy Technology Corp.
Technical Industries, Inc.
Page 1 of 1
F-7.2.2-2-ex Rev. A 08/03/06
Approved By: Octavio Morales Shipped By: Jose Perez
* Charges on Loadouts apply after 5:00pm Mon-Fri. And/or Weekends & Holidays
Amount of hours & minutes charged
Total cost for this service
Total Jts. Shipped
Load Date
Tot.
MATERIAL MOVEMENTS
Load Time Carrier Destination Third Party Monitor COMMENTS
R TYPE MANUF.
New / Used
MATERIAL DESCRIPTION
Jts. FOOTAGE W/O SIZE WEIGHT GRADE CONN.
Comments
Customer Well Name Release#
P.O.#
TECHNICAL INDUSTRIES, INC.ENERGY TECHNOLOGY CORP.
Date Supplier
15438A Miller Road No.1 Houston Texas 77049
PH 281 862 2800 Fax: 281 862 0030
ADDITIONAL CHARGES FOR LOADOUTS
Energy Technology Corp.Technical Industries, Inc.
Page 1 of 1F-7.2.2-3-ex Rev. A 08/03/06
ENERGY TECHNOLOGY CORP.TECHNICAL INDUSTRIES, INC.
DATE T.I. W/O
CUSTOMER WELL NAME SUPPLIER
CUST. WO #
MATERIAL INSPECTEDLENGTHS END FINISH MANUFACTURER
O.D. TYPE SPECIFICATION
WEIGHT RANGE WALL
GRADE NEW/USED
Service Code Rate Discount Amount
TOTAL
Materials
MATERIAL CLEANED
MATERIAL THREAD COMPOUND
ALTERNATE THREAD COMPOUND
COMMENTS:
INSPECTION ORDERED BY :
UNIT
INSPECTED TO
Description
15438A Miller #1 Rd. Houston, Texas 77049 Phone 281 862 2800 Fax 281 862 2828
SERVICE TICKET
CUSTOMER P/O
INSPECTION
MINUMUM WALL
Qty.
END USER
Energy Technology Corp.Technical Industries, Inc.
Page 1 of 1F-7.2.2-4-ex Rev. B--10-1-2009
Straight Bill of Lading-Short Form(Name of Carrier)
RECEIVED, subject to the classifications and tariffs in effect on the date of the issue of the Bill of Lading
at HOUSTON, TX FROM TECHNICAL INDUSTRIES, INC.the property described below, in apparent good order, except as noted (contents and condition of contents), marked, consigned and destined as indicated below, which said carrier (the word carrier being understood throughout this contract as meaning any person or corporation inpossession of the property under the contract) agrees to carry to its usual place of delivery at said destinations, if on its route, otherwise to deliver to another carrier on the route to said destination. It is mutually agreed, as to each carrier of al l or any of said property over all or anyportion of said route to destination, and as to each party at any time interested in all or any of said property, that every service to be performed herunder shall be subject to all the terms and conditions of the Uniform Domestic Straight Bill of Lading set forth (1) in Uniform FrieghtClassification in effect on the date hereof, if this is a rail or a rail-water shipment, or (2) in the applicable motor carrier classifications or tariff if this is a motor carrier shipment.Shipper hereby certifies that he is familiar with all the terms and conditions of the said bill of lading , including those on the back thereof, set forth in the classification or tariff which gov erns the transportation of this shipment, and the said terms and conditions arehereby agreed to by the shipper and accepted for himself and his assigns.
Consigned to: Well:
Destination: :ytnuoC :piZ :etatS
Delivery Address:
Route:
:.oN :slaitinI elciheV ro raC :reirraC yrevileD
No. Packages Hazardous Materials Description of Articles, Special Marks andExceptions
*Weight(Subject to Corr.) Class or Rate X
Total Jts.: Footage: Weight: Comments
SHIPPERS CERTIFICATION: This is to certify that the above-named materials are properly classified,described, packaged, marked and labeled, and are in proper condition for transportation according to theapplicable regulations of the Department of Transportation. SIGNATURE__________ TITLE__________
*If the shipment moves between two ports by a carrier by water, the law requires that the bil l of lading shall state whether it is "carrier's or shipper's weight".**Shipper's imprints in lieu of stamp; not a part of Bil l of Lading approved by the Interstate Commerce Commission.Note-Where the rate is dependent on value, shippers are required to state specifically in writting the agreed or declared value of the property.The agreed or declared value of the property is hereby specifically stated by the shipper to be not exceeding.
This Shipment is correctly described
Correct weight is _____________ lbs.
** The fibre boxes used for this shipment conform tothe specifications set forth in the box makers certificatethereon and all other requirements of theConsolidated Freight Classification.
______________________ShipperPer______________________
Subject to Section 7 of conditions of applicable bil l oflading, if this shipment is to be delivered to the consigneewithout recourse on the consignor, the consignor shall signthe following statement.The carrier shall not make deliver ofthis shipment without payment of freight and all other lawfulcharges.Per
________________________________________(Signature of consignor)
If charges are to be prepaid, write or stamp here, "To bePrepaid"
________________________________________Received $ ________________________________to apply in prepayment of the charges on the propertydescribed hereon.
________________________________________
Agent or CashierPer ___________________________________
(The signature here acknowledges only the amountsperpaid.)
________________________________________Charges advanced
$________________________________________
C.O.D. SHIPMENT
C.O.D. Amt. ____________
Collection Fee __________
Total Charges ___________
Technical Industries, Inc. Shipper, Per ___________________ ________________ Agent, Per ____________________
Rev A 08/03/2006F-7.2.2-5-wb
________________________________________________________________________________________________(Mail or street address of consignee-For purposes of notifications only.)
____________________________________________________________________________________
_______________________________________________________________________________________________________* To be fi l led in only when shipper desires and governing tariffs provide for delivery there
_____________________________________________________________________________________________________________________________________________________________________________________________
ENERGY TECHNOLOGY Corp. /TECHNICAL INDUSTRIES, Inc.
Energy Technology Corp. /
ENERGY TECHNOLOGY CORP. TECHNICAL INDUSTRIES, INC. IN GOD WE TRUST
P.O. Box 52523 Lafayette, LA 70505 Ph 337 984 2000 Fax 337 988 1777 www.technicalindustries.com ESTABLISHED SINCE 1971
OILFIELD TUBULAR & EQUIPMENT, NDT, UT, EMI, TESTING, STORAGE, MAINTENANCE, COATING, THREADING, MILL SERVICES & CONSULTING
U.S.A. LOUISIANA: P.O. BOX 52523 LAFAYETTE, LA 70505 U.S.A. PH. (337) 984 2000 FAX. (337) 988 1777 U.S.A. TEXAS: 15438A MILLER ROAD 1, HOUSTON, TX 77049 U.S.A. PH. (281) 862 2800 FAX. (281) 862 0030 MEXICO: 222 INDEPENCIA C.P. 94290 BOCA DEL RIO, VERACRUZ, MEXICO PH. FAX. (52) (2299) 860733
SAUDI ARABIA: AL-SUWAIKET EST. P.O. 321 AL-KHOBAR 31952, SAUDI ARABIA PH. 966 3 898 5000 FAX. 5500
Energy Technology Corp. Page 1 of 1 Technical Industries, Inc F-7.2.3-1 Rev. A – 5/5/08
HOLD HARMLESS AGREEMENT
I, the authorized representative of (Name of purchaser)_____________________________, herein referred to as Customer, hereby shall defend and waive any claims/losses against Technical Industries, Inc., herein referred to as Supplier, for punitive, exemplary, consequential or direct damages arising out of any work done by Supplier, including without limitation, loss of profits, loss of production, or loss of use. The waiver afforded Supplier (and its Group) by this provision shall be applicable even if such Claim/Losses are caused by Negligence/Fault of the Supplier (or its Group) or any other person benefiting from the waiver. To the extent permitted by law, any statutory remedies that are inconsistent with any provision of the contract are waived. Customer shall, as the case may be, promptly give to Supplier notice in writing of any Claim/Loss that has been made known to Customer, including any proceedings commenced, through the representative of the Supplier for which Indemnification is claimed. Supplier shall confer with the Indemnitee the Defense of any such Claim/Loss. The Supplier shall retain control of any litigation or defense. Any settlement made thereof shall be approved by the Supplier. This Agreement shall be governed by and construed in accordance with Louisiana law excluding the conflicts of law provisions thereof. Proper venue and jurisdiction shall be the State of Louisiana, Parish and City of Lafayette. By:_____________________________________ Date: ____________________ ________________________________________ (Customer’s Printed Name) Owner, Partner and/or Authorized Representative
Energy Technology Corp. Technical Industries, Inc.
Supplier Qualification
Form
Doc. No. F-7.2.4-1
Energy Technology Corp. 1 of 2 Rev. A 08/03/06 Technical Industries, inc. F-7.2.4-1
Supplier name: ________________________________________________
Supplier address: ________________________________________________
City, State, & Country: ________________________________________________
Telephone no. ________________________________________________
Fax no. ________________________________________________
E-mail ________________________________________________
Contact name: ________________________________________________
1. Do you currently meet any of the following? (Check as many as apply):
ISO 9001 certified. Yes no (if yes, Cert. no. _____________________)
Registered with Competent Authority yes no (if yes, Reg. no. _____________________)
Other 3rd Party Certification of Facility yes no (if yes, explain ______________________)
_______________________________________________________________________________
1. Has Technical Industries Co., Inc. conducted a Site Survey of your facility? yes no
2. Have you provided at least three (3) consecutive shipments to Technical Industries Co., Inc. that met specified requirements? yes no
3. Have you previously provided test samples to Technical Industries Co., Inc., which met qualification? (check one) yes no
4. Do you have the following Department(s) in your company? QC QA none
Completed By: ________________________ Date: _______________
For Technical Industries Co., Inc. Use Only: Approved By: _______________________ Date: _______________
In God We Trust
Louisiana Texas
Tel: 337-984-2000 281-862-2800
www.technicalindustries.com Fax: 337-988-1777 281-862-0030
[email protected] Requisition Form
Requisition Number
$0.00$0.00$0.00$0.00$0.00$0.00
$0.00$0.00$0.00$0.00$0.00$0.00$0.00$0.00
$0.00
$0.00
Exempt$0.00
Disc %Description Price
Sub TotalShipping
TaxGrand Total
Total
Requisitioned By
Approved By
QTY
091810-1209
Company Name
Technical Industries, Inc.
Established since 1971
Date 09/18/10
Item
Contact
Address
Approved Vendor?
Telephone
Yes No
Energy Technology Corp.Technical Industries, Inc
Page 1 of 17.4.2-1-ex Rev. A-11/11/08
ENERGY TECHNOLOGY CORP./TECHNICAL INDUSTRIES, INC.
15438A Miller #1 Rd. Houston, Texas 77049Phone (281) 862-2800 Fax (281) 862-0030
WORK-ORDER FORM60/30/80 .A .veRbw-1-1.5.7-FcnI ,seirtsudnI lacinhceT
INSPECTION DATE COMPLETION DATE TI W/O #CUST. PO # RELEASE # UNIT #
INBOUND FTG. REQ. FTG.
CUSTOMER WELL NAME
CUSTOMER REP. PHONE
MATERIAL INSPECTEDLENGTHS END FINISH MANUF. MINIMUM WALL
O.D. TYPE CUST. SPEC. INSPECTED TO:
WEIGHT RANGE DOPE SPEC.
GRADE NEW/USED WALL
STNEMMOC/SNOITCURTSNI LAICEPSNOITPIRCSED ECIVRESEDOC ECIVRES
1
2
3
4
5
6
7
8
9
10
NOTES
MONITOR INFOCOMPANY NAME PHONE NUMBER
MONITOR'S NAME FAX NUMBER MONITOR'S SIGNATURE MISC.
TI WO#
RACK#
END FINISH
WALL
TYPE
Item JT # Tally Item JT # Tally Item JT # Tally Item JT # Tally Item JT # Tally
1 21 41 61 81
2 22 42 62 82
3 23 43 63 83
4 24 44 64 84
5 25 45 65 85
6 26 46 66 86
7 27 47 67 87
8 28 48 68 88
9 29 49 69 89
10 30 50 70 90
11 31 51 71 91
12 32 52 72 92
13 33 53 73 93
14 34 54 74 94
15 35 55 75 95
16 36 56 76 96
17 37 57 77 97
18 38 58 78 98
19 39 59 79 99
20 40 60 80 100
TOTAL WEIGHT
GRADE NEW/USED
TOTAL JOINTS TOTAL FOOTAGE
WEIGHT RANGE
SIZE MANUF.
DESTINATION RELEASE#
COMMENTS AVG. TALLY
CUSTOMER DATE
CARRIER TRUCK#
Energy Technology Corp. / Technical Industries, Inc.
PURCHASE# BOLSTER#
15438A Miller No.1 RD.Houston Texas 77049
281-862-2800 Fax: 281-862-0030
Material Tally Sheet
Energy Technology Corp. /Technical Industries, Inc.
Page 1 of 1F-7.5.3-1-ex Rev. A-08/03/06
TECHNICAL INDUSTRIES, INC. TALLY SHEET
DATE T.I. W/O PAGE .
CUSTOMER CUST. WO # UNIT
CUSTOMER P/O INSPECTION
MATERIAL INSPECTED
LENGTHS END FINISH MANUFACTURER
SIZE TYPE SPECIFICATION
WEIGHT RANGE WALL
GRADE NEW/USED MINIMUM WALL
COMMENTS .
Jt.# Serial# Heat# Tally Jt.# Serial# Heat# Tally Jt.# Serial# Heat# Tally Jt.# Serial# Heat# Tally
TOTAL JOINTS TOTAL FOOTAGE
INSPECTED TO
Technical Industries, Inc. Page 1 of 17.5.3-2-ex Rev. A-08/03/06
Company or Customer name transferring/releasing the inventory:
Fax:
I the undersigned state that, I am the authorized person working on behalf of the owner of pipe(s) listed below hereby authorize
pipe below to be transferred/released to:
____________ Date: Month Day Year_____
Signature of the owner authorized representative.
TI WO# No. Jts. SIZE WEIGHT GRADE CONN R MFG FTG NEW WO# COMMENTS
Company or Customer name the material transferred/released to:
Fax:
Work Order No.(s) Transferred/Released To:
___________ Date: Month Day Year____
Signature of the recipient authorized representative.
TRANSFER AND RELEASE OF INVENTORY APPROVAL
Person Name:
Address:
Tel:
Email:
ENERGY TECHNOLOGY CORP. / TECHNICAL INDUSTRIES, INC. IN GOD WE TRUST P.O Box 52523 Lafayette, LA 70505 Ph 281 862 2800 Fax 281 862 0030 www.technicalindustries.com ESTABLISHED SINCE 1971
OILFIELD TUBULAR & EQUIPMENT, NDT, UT, EMI, TESTING, STORAGE, MAINTENANCE, COATING, THREADING, MILL SERVICES & CONSULTING.
U.S.A. LOUISIANA, PO BOX 52523 LAFAYETTE, LOUISIANA 70505 USA. PH. (337) 984 2000 FAX. (337) 988 1777.
Person Name:
Address:
Tel:
U.S.A. TEXAS. 15438-A MILLER No. 1 Rd.. HOUSTON, TEXAS 77049 USA. PH. (281) 862 2800 FAX. (281) 862 0300
MEXICO. 222 INDEPENCIA C.P. 94290 BOCA DEL RIO, VERACRUZ MEXICO PH. FAX. (52) (29) 860733
SAUDI ARABIA AL-SUWAIKET EST. PO 321 AL-KHOBAR 31952 SAUDI ARABIA PH.966 3 898 5000FAX.5500
I the undersigned state that, I am the authorized person working on behalf of the recipient hereby accept the transfer/release of the above inventory, with related transfer/release fees, storage, and other related charges, according to Technical Industries, Inc., Terms & Conditions.
Email:
Energy Technology Corp. /Technical Industries, Inc F-7.5.3-3-wd Rev D. 2/24/2010
TI No. Item Name Serial No. Calibrated by: Cal Date Cal Due
Master Calibration Log
Master Gauges, Blocks & Equipment Calibrated and Traceable to N.I.S.T.
Energy Technology Corp. / Technical Industries, Inc.
Energy Technology Corp. / Technical Industries, Inc.
Page 1 of 1F-7.6-1-ex Rev. A-08/03/06
ENERGY TECHNOLOGY CORP. / TECHNICAL INDUSTRIES, INC. IN GOD WE TRUST ESTABLISHED SINCE 1971
OILFIELD TUBULAR & EQUIPMENT, NDT, UT, EMI, TESTING STORAGE, MAINTENANCE, COATING, THREADING, MILL SERVICES & CONSULTING
LAFAYETTE P.O. BOX 52523 LAFAYETTE, LOUISIANA 70505 USA. PHONE (318)984-2000 FAX (318) 988-1777 HOUSTON 10519 SHELDON RD. HOUSTON, TEXAS. 77044 USA P.O. BOX 1848 CHANNELVIEW, TX. 77530 PHONE (281) 456-8933 FAX (281) 456-8159
MEXICO 222 INDEPENDENCIA C.P. 94290 BOCA DEL RIO, VERACRUZ, MEXICO PHONE (52) (29) 860733 SAUDI ARABIA AL-SUWAIKET EST. P.O. BOX 321 AL-KHOBAR 31952 SAUDI ARABIA PHONE (966) (3) 898-5000 FAX (966) (3) 898-5500
Page 1 of 1 Technical Industries, Inc. F-7.6-2 Rev. A-08/03/06
CERTIFICATION [type] VERIFICATION CERTIFICATE TEST EQUIPMENT 1. [name of the equipment] MANUFACTURED BY: MODEL: SERIAL: CALIBRATE BY: DATE DUE: RESULTS: This is to certify that above mentioned equipments are certified in accordance with the factory calibration Procedures and traceable to [name of standard]. The above equipment are used to calibrated the below equipment and the certification done in accordance with requirements of [name and section of standard].
AMMETER TYPE: ITEM: MFG: MOD: SER: TI-769 CAL. DATE: DUE DATE: MEASUREMENT DATA ______________________________________#1 TECHNICIAN
Energy Technology Corp. Technical Industries, Inc.
Quality Procedure
Customer Survey
Doc. No. F-8.2.1-1
Energy Technology Corp. Page 1 of 1 Technical Industries, Inc. F-8.2.1-1 Rev. C-06/06/08
In compliance with the ISO 9001:2008; this information is needed to serve as a baseline for continuous improvement and actions to better serve our customers. Please fill out the form below and return to Technical Industries, Inc. Fax: 281-862-2828 or email: [email protected] Name: Position: Date:
Company
Address Email Address:
Phone Number:
Fax Number:
Purchase Order/ Contract Number: Point of Contact: Services Supplied by Technical Industries:
Please provide us with your honest opinions on the following based only on your most recent experience with Technical Industries, Inc.
Very Dissatisfied
Dissatisfied Neither
Satisfied or Dissatisfied
Satisfied Very
Satisfied Overall, how satisfied are you with… 1 2 3 4 5
The quality of the inspection services you received?
Comments:
The level of support you received?
The amount time it took to respond to your inquiries?
Comments:
Our inventory and inspection monitoring system?
Comments:
The amount of knowledge demonstrated by the sales force?
Comments:
Our level of technical expertise demonstrated?
Comments:
The amount of time it took to complete your order?
Was delivery of inspected pipe on time? Yes or No
Overall, how satisfied are you with this experience with Technical Industries, Inc.?
How likely are you to order our services again?
How likely are you to recommend our company to others?
What is/are your preferred method(s) to receive information? (i.e. postal mail, email, telephone, website, etc.) List in order of preference.
In what area(s) can we improve our business or commitment to the Customer?
Signature: Date:
INFORMATIONWORK ORDER # DATE
CUSTOMER CUST. WO #CUSTOMER P/O UNIT
INSPECTION END USER
LENGTHS MANUFACTURERSIZE SPECIFICATION
WEIGHT WALLGRADE 5 %
END FINISH 10 % TYPE 12.5 %
RANGE 87.5 % NEW/USED 95 %
ENERGY TECHNOLOGY CORP. / TECHNICAL INDUSTRIES, INC
Energy Technology Corp. /Technical Industries, Inc.
Page 1 of 1F-8.2.4-1-ex Rev. A-08/03/06
UNIT
RANGE
Comments:
Jt.# Heat # Tally
TECHNICAL INDUSTRIES, INC.
% RBWLong.
Length
Ind # Channel# TypeX Loc. ft
F/GrindY Loc. º F/ Grind
Average Wall
% FSH RBWAppearance Action
87.5 %
10 % 90 %
Tran. Width
Color
GRADE SPECIFICATION
12.5 %
WEIGHT TYPE MANUFACTURER 5 %
SIZE END FINISH NEW/USED WALL
CUSTOMER CUSTOMER P/O WELL NAME
ENERGY TECHNOLOGY CORP./
VISONIC/OD PROVE-UP SHEET
DATE T.I. W/O INSPECTION
Energy Technology Corp./Technical Industries, Inc.
Page 1 of 1F-8.2.4-10-ex Rev. A-08/03/06
UNIT
RANGE
A1 A2 A3 A4 Avg WT1 WT2 WT3 WT4 WT5 WT6 WT7 WT8 WT9 WT10 WT11 Measured Depth %RBW
TECHNICAL INDUSTRIES, INC.
Circumferential Wall Thickness Measurements (30º, 60º, 90º … 330º From Flaw)
Sound Path
MWmax MWmin
Comments:
Jt.# Heat # Tally Ind # Type
Measured Wall Thickness Adjacent Wall Thickness
87.5 %
GRADE SPECIFICATION 10 % 90 %
12.5 %
WEIGHT TYPE MANUFACTURER 5 %
MATERIAL INSPECTED
SIZE END FINISH NEW/USED WALL
CUSTOMER CUSTOMER P/O WELL NAME
ENERGY TECHNOLOGY CORP./
ADDITIONAL MID-WALL PROVE-UP INFORMATION SHEET
DATE T.I. W/O INSPECTION
Energy Technology Corp./Technical Industries, Inc.
Page 1 of 1F-8.2.4-11-ex Rev. A-08/03/06
ENERGY TECHNOLOGY Corp.TECHNICAL INDUSTRIES, Inc.
PROVE-UP SHEET
MATERIAL INSPECTEDEND FINISH MANUFACTURER
TYPE SPECIFICATION
RANGE WALL
NEW/USED MINIMUM WALL
Jt.# Color
Operator: Prove up:
Reds: Red/White: White: Double White:
INSPECTED TO
DATE
CUSTOMER
INSPECTION
CUST. WO #
T.I. W/O
CUSTOMER P/O
PAGE
UNIT
Comments:
Lot or Mill #Type
Defect
LENGTHS
SIZE
WEIGHT
GRADE
TallySerial or Heat # Size Of Defect Location
Energy Technology Corp./Technical Industries, Inc.
Page 1 of 1F-8.2.4-2-ex Rev. D-10/01/09
ENERGY TECHNOLOGY CORP. / TECHNICAL INDUSTRIES, INC.LP DATA SHEET
DATE T.I. W/O PAGE
CUSTOMER WELL NAME UNIT
CUSTOMER P/O INSPECTION
MATERIAL INSPECTEDLENGTHS END FINISH MANUFACTURER 10 %
SIZE TYPE SPECIFICATION 12.5 %
WEIGHT RANGE WALL 87.5 %
GRADE NEW/USED 5 % 95 %
Mill End
Field End
EQUIPMENT
SERIAL # CAL.DUE
COMMENTS:
DATE LP DWELL TIME DEVELOPER DWELL TIME BATCH # BL INTENSITY QTY. INSPECTOR
BATCH # BL INTENSITY QTY. INSPECTORDATE LP DWELL TIME DEVELOPER DWELL TIME
SERIAL #
UV METER
BLACK LIGHT Mill End SERIAL #
BLACK LIGHT Field End
PART #
BATCH #TYPE PENETRANT
TEST BLOCK
PART #
DATE
Energy Technology Corp. /Technical Industries, Inc.
Page 1 of 1F-8.2.4-3-ex Rev. A-08/03/06
Page 1 of 12
Technical#Inc
I
I
TECHNICAL INDUSTRIES, INC.1 5438A Miller #1 Rd. Houston, Texas 77049
Phone (281 ) 862-2800 Fax (291) 862-0030
PRIME JOINTSF-4.2.4-4-wb
4 Inspectionl
MATERIAL INSPECTED
Heat I
73713.
73713
73713
73713
73713
73713
737 13
73713
73713
7 1 7 1 a
73713
73713
73713
73713
73713
73713-
737 13
73713
73713
737' t3
73713-
73713
73713-
73713-
737' t3
JFE BEAR X BXP
73713-03
73713-03
73713-03
73713-O1
73713-03
73713-O4
73713-04
73713-O4
73713-04
7371 3-06
73713-01
73713 04
73713-05
737 13-05
737 1 3-06
73713-06
737 13-06
/ J / t J - U O
737 13-06
73713-05
73713-0'1
1 0/01 /08
1
ISPECTED TO: 5%
:OLOR T,ALLY
JO 3W L 0 . 1 0
)6 3W r .0.1 0
l3 3W 4 0 . 1 0
J J 3W 4 0 . 1 0
l'1 3W : r9 .70
l 1 3W 39.60
JO 3W 1o .20
l6 3W L 0 . 1 0
l6 3W 38.40
l6 3W 10.20
JO 3W 4 0 . 1 0
l6 2Wt1B r-o.20
l 6 3W 4 0 . 1 0
3W 40 . ' 10
)6 3W 1 c . 1 0
JO 3W 4 0 . 1 0
)6 3W A O . 1 Q
)€ 3W 40.20
)6 3W 4 0 . 1 0
)6 3W 4 0. '10
)6 3W 4 0 . 1 0
,o 3W 4 0 . 1 0
)4 2V\1118 4 0 _ 1 0
3W 4 0 . 1 0
,o 3W 4 0 . 1 0
http.ll19?.168.1.6/Custlnventory/admin/reports/reports.php?action:woPrime&work order-id:10-0077 515/2010
ENERGY TECHNOLOGY CORP. / TECHNICAL INDUSTRIES, INC.WET MAG DATA SHEET
DATE T.I. W/O PAGE
CUSTOMER CUST. WO # UNIT
CUSTOMER P/O INSPECTION
MATERIAL INSPECTED
LENGTHS END FINISH MANUFACTURER
SIZE TYPE SPECIFICATION
WEIGHT RANGE WALL
GRADE NEW/USED Minimum Wall
BOX END
PIN END
EQUIPMENT
COMMENTS:
Inspected To
BLACK LIGHT INTENSITY INSPECTORDATE BATCH #TIME CONCENTRATION ml/100ml
BLACK LIGHT INTENSITY INSPECTORDATE TIME CONCENTRATION ml/100ml BATCH #
CAL.DUE SERIAL #
CAL. DUE UV METER PIN SERIAL #
PART # TYPE OF SOLUTION BATCH #
UV METER BOX
Energy Technology Corp. /Technical Industries, Inc.
F-8.2.4-5-exPage 1 of 1 Rev. B-10/01/09
DATE LENGTHS INSPECTION
CUSTOMER CUST. WO # CUSTOMER P/O SPECIFICATION
MATERIAL INSPECTED
SIZE GRADE TYPE NEW/USED MANUFACTURER
WEIGHT END FINISH RANGE WALL INSPECTED TO: Min. Wall
CIRCUMFERENTIAL MAGNETIZATION
LONGITUDINAL MAGNETIZATION BOX
LONGITUDINAL MAGNETIZATION PIN
MAGNETIZATION DATA SHEET
ENERGY TECHNOLOGY CORP. / TECHNICAL INDUSTRIES, INC.
FIELD VERIFIED BY:SERIAL # # OF TURNSDATE ITEM SERIAL # AMPS. CAL. DUE. COIL
FIELD VERIFIED BY:CAL. DUE. COIL SERIAL # # OF TURNSDATE ITEM SERIAL # AMPS.
CAL. DUE FIELD VERIFIED BY Comments:
T.I.W/O
NO. SHOTS
DATE ITEM SERIAL # AMPS.
Energy Technology Corp. /Technical Industries, Inc.
Page 1 of 1F-8.2.4-6-ex Rev. B-10/01/09
ENERGY TECHNOLOGY Crop.TECHNICAL INDUSTRIES, Inc.
DATE T.I. W/O PAGE
CUSTOMER CUST. WO # UNIT
INSPECTION
LENGTHS
SIZE
WEIGHT
GRADE
No.SERIAL
#HEAT #
LOT OR MILL #
TYPE OF DEFTECT
SIZE OF DEFECTLOCATION OF
DEFECTTALLY COLOR
END FINISH
TYPE
RANGE
NEW/USED
MANUFACTURER
SPECIFICATION
WALL
MINIMUM WALL
INSPECTED TO
MATERIAL INSPECTED
CUSTOMER P/O
REJECT ATTACHMENT REPORT
Energy Technology Corp. /Technical Industries, Inc.
Page 1 of 1F-8.2.4-7-ex Rev. C-10/01/09
ENERGY TECHNOLOGY CORP. /TECHNICAL INDUSTRIES, INC.
15438A MILLER RD.#1 HOUSTON, TEXAS 77049
PHONE (281) 862-2800 FAX (281) 862-2828
FIELD INSPECTION REPORT
END USER
CUSTOMER UNIT
MATERIAL INSPECTED
LENGTHS END FINISH MANUFACTURER
SIZE TYPE SPECIFICATION
WEIGHT RANGE WALL
GRADE NEW/USED MINIMUM WALL
LENGTHS FOOTAGE IDENTIFICATION
IDENTIFIED BY 1 WHITE BAND FREE OF INJURIOUS DEFECTS (GREATER 95% RBW)
IDENTIFIED BY 2 WHITE BANDS (GREATER 87.5% RBW BUT LESS THAN 95% RBW)
OTHER ACCEPTABLE
TOTAL ACCEPTABLE
IDENTIFIED BY RED PAINT (DEFECTS IN TUBE)
IDENTIFIED BY RED PAINT (DEFECTS IN END)
OTHER REJECTS:
TOTAL REJECTS
TOTAL JOINTS INSPECTED
COMMENTS:
INSPECTOR:
WELL NAME
INSPECTION
T.I. W/ODATE
CUSTOMER P/O
INSPECTED TO
Energy Technology Corp./Technical Industries, Inc.
Page 1 of 1F-8.2.4-8-ex Rev. C-10/01/09
ENERGY TECHNOLOGY CORP./TECHNICAL INDUSTRIES, INC.
EDM VERIFICATION FORMDATE T.I. W/O PAGE
CUSTOMER CUST. WO # UNIT
CUSTOMER P/O INSPECTION
MATERIAL INSPECTED
LENGTHS END FINISH MANUFACTURER
SIZE TYPE SPECIFICATION 12.5 %
WEIGHT RANGE WALL 87.5 %
GRADE NEW/USED MINIMUM WALL 95 %
REQUIREDNOTCH LENGTH NOTCH DEPTCH
NOTCH WIDTH ALLOWABLE VARIANCE
NO. ID/OD ORIENTATIONACTUAL LENGTH
NOTCH WIDTH
DEPTHDISTANCE FROM REF.
REFLECTOR IN % FSH
UT GAIN SETTING
MECHANICAL GAUGE READING
1
2
3
4
5
6
7
8
9
10
11
12
PROVE UP INSTRUMENT INFORMATIONINSTRUMENT MODEL NUMBER SERIAL NUMBER
WEDGE ANGLE TRANSDUCER FRECUENCY
INSTRUMENT CALIBRATION DATE INSTRUMENT CALIBRATION DUE DATE
NOTCHES INDUCED BY :
NOTCHES CHEKED BY :
THIRD PARTY WITNESS :
INSPECTED TO
Energy Technology Corp /Technical Industries, Inc.
Page 1 of 1F-8.2.4-9-ex Rev. C-10/01/09
Energy Technology Corp. / Technical Industries, Inc.
Internal Quality Audit Audit Finding
Doc. No. F-8.2-1
Energy Technology Corp. / Rev. A 08/03/06 Technical Industries, Inc.
Date:
Audit:
Finding Positive Negative Finding = Non conformity
Responsible for the area/process: Date: Signature: If Non conformity Immediate Action taken / Correction
Corrective Action Number:
Approved by: __________________________________________
Processes
Energy Technology Corp. / Technical Industries, Inc.
Req
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Man
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Sale
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its
4.14.2.14.2.24.2.34.2.45.15.25.35.45.55.6
6.1- 6.26.36.47.17.27.47.57.68.1
8.2.18.2.28.2.38.2.48.38.4
8.5.18.5.28.5.3
Energy Technology Corp. /Technical Industries, Inc. Rev. A 08/03/06
Energy Technology Corp. / Technical Industries, Inc.
Internal Quality Audit Checklist Audit type: System: √ Process: Product:
Doc. No. F-8.2-3
Energy Technology Corp. / Page 1 of 17 Rev A-8-3-2006 Technical Industries, Inc.
REQUIREMENTS/QUESTIONS C NC Audit Evidence 4.0 Quality management system 4.1 General requirements Has Technical Industries, Inc. established, documented, implemented and maintains a quality management system and continually improves its effectiveness in accordance with the requirements of ISO 9001:2000?
Has Technical Industries, Inc. a) identified the processes needed for the quality management
system and their application throughout Technical Industries, Inc.
b) determined the sequence and interaction of these processes, c) determined criteria and methods needed to ensured that both
the operation and control of these processes are effective, d) ensured the availability of resources and information necessary
to support the operation and monitoring of these processes, e) monitored, measured and analyzed these processes, and f) implemented actions necessary to achieve planned results and
continual improvement of these processes?
Are these processes managed by Technical Industries, Inc. in accordance with the requirements of ISO 9001:2000?
When Technical Industries, Inc. chooses to outsource any process that affects product conformity with requirements, has Technical Industries, Inc. ensured control over these processes?
Is the control of such outsourced processes identified within the quality management system?
REQUIREMENTS/QUESTIONS C NC Audit Evidence 4.2 Documentation Requirements 4.2.1 General Does the quality management system documentation include:
a) documented statements of a quality policy and quality objectives,
b) a quality manual, c) documented procedures required by ISO 9001:2000, d) documents needed by Technical Industries, Inc. to ensure the
effective planning, operation and control of its processes, and e) quality records required by ISO 9001:2000? (see 4.2.4).
4.2.2 Quality manual
Energy Technology Corp. / Technical Industries, Inc.
Internal Quality Audit Checklist Audit type: System: √ Process: Product:
Doc. No. F-8.2-3
Energy Technology Corp. / Page 2 of 17 Rev A-8-3-2006 Technical Industries, Inc.
Has Technical Industries, Inc. established and maintains a quality manual that includes: a) the scope of the quality management system, including details of and justification for any exclusions (see 1.2), b) the documented procedures established for the quality management system, or reference to them, and c) a description of the interaction between the processes of the quality management system?
REQUIREMENTS/QUESTIONS C NC Audit Evidence 4.2.3 Control of documents Are documents required by the quality management system controlled? Are quality records defined as a special type of document and controlled according to the requirements given in 4.2.4?
Has a documented procedure been established to define the controls needed:
a) to approve documents for adequacy prior to issue,
b) to review and update as necessary and re-approve documents,
c) to ensure that changes and the current revision status of documents are identified,
d) to ensure that relevant versions of applicable documents are available at points of use
e) to ensure that documents remain legible and readily identifiable,
f) to ensure that documents of external origin are identified and their distribution controlled, and
g) to prevent the unintended use of obsolete documents, and to apply suitable identification to them if they are retained for any purpose?
REQUIREMENTS/QUESTIONS C NC Audit Evidence 4.2.4 Control of records Are quality records established and maintained to provide evidence of conformity to requirements and of the effective operation of the quality management system?
Energy Technology Corp. / Technical Industries, Inc.
Internal Quality Audit Checklist Audit type: System: √ Process: Product:
Doc. No. F-8.2-3
Energy Technology Corp. / Page 3 of 17 Rev A-8-3-2006 Technical Industries, Inc.
Are quality records legible, readily identifiable and retrievable?
Has a documented procedure been established to define the controls needed for the identification, storage, protection, retrieval, retention time and disposition of quality records?
5 Management responsibility 5.1 Management commitment Has Top management provided evidence of its commitment to the development and implementation of the quality management system and continually improving its effectiveness by a) communicating to Technical Industries, Inc. personnel the
importance of meeting customer as well as statutory and regulatory requirements,
b) establishing the quality policy, c) ensuring that quality objectives are established, d) conducting management reviews, and e) ensuring the availability of resources?
REQUIREMENTS/QUESTIONS C NC Audit Evidence 5.2 Customer focus Has top management ensured that customer requirements are determined and fulfilled with the aim of enhancing customer satisfaction? (see 7.2.1 and 8.2.1)
5.3 Quality policy Has Top management ensured that the quality policy: a) is appropriate to the purpose of Technical Industries, Inc., b) includes a commitment to comply with requirements and continually improve the effectiveness of the quality management system, c) provides a framework for establishing and reviewing quality objectives, d) is communicated and understood within Technical Industries, Inc.,
and e) is reviewed for continuing suitability?
5.4 Planning 5.4.1 Quality objectives
Energy Technology Corp. / Technical Industries, Inc.
Internal Quality Audit Checklist Audit type: System: √ Process: Product:
Doc. No. F-8.2-3
Energy Technology Corp. / Page 4 of 17 Rev A-8-3-2006 Technical Industries, Inc.
Has top management ensured that quality objectives, including those needed to meet requirements for product [see 7.1 a)], are established at relevant functions and levels within Technical Industries, Inc.? Are the quality objectives measurable and consistent with the quality policy?
REQUIREMENTS/QUESTIONS C NC Audit Evidence 5.4.2 Quality management system planning Does Top Management ensure that: a) the planning of the quality management system is carried out in order to meet the requirements given in 4.1, as well as the quality objectives, and b) the integrity of the quality management system is maintained when changes to the quality management system are planned and implemented?
5.5 Responsibility, authority and communication 5.5.1 Responsibility and authority Has top management ensured that the responsibilities, authorities and their interrelation are defined and communicated within Technical Industries, Inc.?
5.5.2 Management representative Has Top management appointed a member of management who, irrespective of other responsibilities, shall have responsibility and authority that includes
a) ensuring that processes needed for the quality management system are established, implemented and maintained, b) reporting to Top management on the performance of the quality management system and any need for improvement, and c) ensuring the promotion of awareness of customer requirements throughout Technical Industries, Inc.?
REQUIREMENTS/QUESTIONS C NC Audit Evidence 5.5.3 Internal communication Has top management ensured that appropriate communication processes are established within Technical Industries, Inc. and that communication takes place regarding the effectiveness of the quality management system?
5.6 Management review 5.6.1 General
Energy Technology Corp. / Technical Industries, Inc.
Internal Quality Audit Checklist Audit type: System: √ Process: Product:
Doc. No. F-8.2-3
Energy Technology Corp. / Page 5 of 17 Rev A-8-3-2006 Technical Industries, Inc.
Does Top management review Technical Industries, Inc.’ quality management system, at planned intervals, to ensure its continuing suitability, adequacy and effectiveness?
Does this review include assessing opportunities for improvement and the need for changes to the quality management system, including the quality policy and quality objectives?
Are records from management reviews maintained? (see 4.2.4).
5.6.2 Review input Does the input to management review include information on
a) results of audits, b) customer feedback, c) process performance and product conformity, d) status of preventive and corrective actions, e) follow-up actions from previous management reviews, f) planned changes that could affect the quality management system, and g) recommendations for improvement?
REQUIREMENTS/QUESTIONS C NC Audit Evidence 5.6.3 Review output Does the output from the management review include any decisions and actions related to a) improvement of the effectiveness of the quality management system and its processes, b) improvement of product related to customer requirements, and resource needs?
6 Resource management 6.1 Provision of resources Has Technical Industries, Inc. determined and provides the resources needed to: a) implement and maintain the quality management system b) continually improve its effectiveness, and to enhance customer satisfaction by meeting customer requirements?
6.2 Human resources 6.2.1 General Are personnel performing work affecting product quality, competent on the basis of appropriate education, training, skills and experience? 6.2.2 Competence, awareness and training Has Technical Industries, Inc. a) determined the necessary competence for personnel performing
work affecting product quality, b) provided training or take other actions to satisfy these needs,
Energy Technology Corp. / Technical Industries, Inc.
Internal Quality Audit Checklist Audit type: System: √ Process: Product:
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REQUIREMENTS/QUESTIONS C NC Audit Evidence 6.2.2 Competence, awareness and training. Continued c) evaluated the effectiveness of the actions taken, d) ensured that its personnel are aware of the relevance and importance of their activities and how they contribute to the achievement of the quality objectives, and
e) maintained appropriate records of education, training, skills and experience (see 4.2.4)?
6.3 Infrastructure Has Technical Industries, Inc. determined, provided and maintains the infrastructure needed to achieve conformity to product requirements?
6.4 Work environment Has Technical Industries, Inc. determined and manages the work environment needed to achieve conformity to product requirements?
7 Product realization 7.1 Planning of product realization Has Technical Industries, Inc. planned and developed the processes needed for product realization?
Is planning of product realization consistent with the requirements of the other processes of the quality management system? (see 4.1).
REQUIREMENTS/QUESTIONS C NC Audit Evidence Planning Continued In planning product realization, has Technical Industries, Inc. determined the following, as appropriate: a) quality objectives and requirements for the product; b) the need to established processes, documents, and provide resources specific to the product; c) required verification, validation, monitoring, inspection and test activities specific to the product and the criteria for product acceptance; d) records needed to provide evidence that the realization processes and resulting product fulfill requirements? (see 4.2.4).
Is the output of this planning in a form suitable for Technical Industries, Inc. method of operations?
7.2 Customer-related processes 7.2.1 Determination of requirements related to the product
Energy Technology Corp. / Technical Industries, Inc.
Internal Quality Audit Checklist Audit type: System: √ Process: Product:
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Energy Technology Corp. / Page 7 of 17 Rev A-8-3-2006 Technical Industries, Inc.
Has Technical Industries, Inc. determined a) requirements specified by the customer, including the requirements for delivery and post-delivery activities, b) requirements not stated by the customer but necessary for specified use or known and intended use, c) statutory and regulatory requirements related to the product, and d) any additional requirements determined by Technical Industries, Inc.?
REQUIREMENTS/QUESTIONS C NC Audit Evidence 7.2.2 Review of requirements related to the product Has Technical Industries, Inc. reviewed the requirements related to the product?
Is this review conducted prior to Technical Industries, Inc.’ commitment to supply a product to the customer (e.g. submission of tenders, acceptance of contracts or orders, acceptance of changes to contracts or orders) and ensures that: a) product requirements are defined, b) contract or order requirements differing from those previously
expressed are resolved, and c) Technical Industries, Inc. has the ability to meet the defined requirements?
Are records of the results of the review and actions arising from the review maintained? (see 4.2.4)
Where the customer provides no documented statement of requirement, are the customer requirements confirmed by Technical Industries, Inc. before acceptance?
Where product requirements are changed, has Technical Industries, Inc. ensured that relevant documents are amended and that relevant personnel are made aware of the changed requirements?
7.2.3 Customer communication Has Technical Industries, Inc. determined and implemented effective arrangements for communicating with customers in relation to
a) product information, b) enquiries, contracts or order handling, including amendments,
and c) customer feedback, including customer complaints?
REQUIREMENTS/QUESTIONS C NC Audit Evidence 7.3 Design and development
Energy Technology Corp. / Technical Industries, Inc.
Internal Quality Audit Checklist Audit type: System: √ Process: Product:
Doc. No. F-8.2-3
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Has Technical Industries, Inc. planned and controlled the design and development of product?
During the design and development planning, has Technical Industries, Inc. determined: a) the design and development stages, b) the review, verification and validation that are appropriate to each design and development stage, and c) the responsibilities and authorities for design and development?
Has Technical Industries, Inc. managed the interfaces between different groups involved in design and development to ensure effective communication and clear assignment of responsibility?
Is planning output updated, as appropriate, as the design and development progresses
REQUIREMENTS/QUESTIONS C NC Audit Evidence 7.3.2 Design and development inputs Are inputs relating to product requirements determined and records maintained (see 4.2.4)?
Do these inputs include: a) functional and performance requirements, b) applicable statutory and regulatory requirements, c) where applicable, information derived from previous similar designs, and d) other requirements essential for design and development?
Are these inputs reviewed for adequacy and that requirements are complete, unambiguous and not in conflict with each other?
7.3.3 Design and development outputs Are the outputs of design and development provided in a form that enables verification against the design and development input?
Are the outputs of design and development approved prior to release? Do design and development outputs:
a) meet the input requirements for design and development, b) provide appropriate information for purchasing, production and
for service provision, c) contain or reference product acceptance criteria, and d) specify the characteristics of the product that are essential for its
safe and proper use?
Energy Technology Corp. / Technical Industries, Inc.
Internal Quality Audit Checklist Audit type: System: √ Process: Product:
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REQUIREMENTS/QUESTIONS C NC Audit Evidence 7.3.4 Design and development review At suitable stages, are systematic reviews of design and development conducted:
a) to evaluate the ability of the results of design and development to fulfill requirements, and
b) to identified any problems and propose necessary actions? Do these reviews include representatives of functions concerned with the design and development stage(s) being reviewed? Are records of the results of the reviews and any necessary actions maintained (see 4.2.4)?
7.3.5 Design and development verification Is design and development verification performed to ensure that the design and development outputs have satisfied the design and development input requirements?
Are records of the results of the verification and any necessary actions maintained (see 4.2.4)?
7.3.6 Design and development validation Is design and development validation performed in accordance with planned arrangements (see 7.3.1) to ensure that the resulting product is capable of fulfilling the requirements for the specified or known intended use or application?
Wherever practicable, is validation completed prior to the delivery or implementation of the product?
Are records of the results of validation and any necessary actions shall be maintained (see 4.2.4)?
REQUIREMENTS/QUESTIONS C NC Audit Evidence 7.3.7 Control of design and development changes Are design and development changes identified and records maintained?
Are the changes reviewed, verified and validated, as appropriate, and approved before implementation?
Does the review of design and development changes include evaluation of the effect of the changes on constituent parts and delivered product?
Are records of the results of the review of changes and any necessary actions maintained (see 4.2.4)?
7.4 Purchasing 7.4.1 Purchasing process
Energy Technology Corp. / Technical Industries, Inc.
Internal Quality Audit Checklist Audit type: System: √ Process: Product:
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Has Technical Industries, Inc. ensured that purchased product conforms to specified purchase requirements?
Is the type and extent of control applied to the supplier and the purchased product dependent upon the effect of the purchased product on subsequent product realization or the final product?
Has Technical Industries, Inc. evaluated and selected suppliers based on their ability to supply product in accordance with Technical Industries, Inc. requirements?
Is the criteria for selection, evaluation and re-evaluation of suppliers established?
Are records of the results of evaluations and any necessary actions arising from the evaluation maintained? (see 4.2.4)
REQUIREMENTS/QUESTIONS C NC Audit Evidence 7.4.2 Purchasing information Does purchasing information describe the product to be purchased, including where appropriate: a) requirements for approval of product, procedures, processes and equipment, b) requirements for qualification of personnel, and c) quality management system requirements?
Has Technical Industries, Inc. ensured the adequacy of specified purchase requirements prior to their communication to the supplier?
7.4.3 Verification of purchased product Has Technical Industries, Inc. established and implemented the inspection or other activities necessary for ensuring that purchased product meets specified purchase requirements?
Where Technical Industries, Inc. or its customer intends to perform verification at the supplier’s premises, has Technical Industries, Inc. stated the intended verification arrangements and method of product release in the purchasing information to the supplier?
7.5 Production and service provision 7.5.1 Control of production and service provision Has Technical Industries, Inc. planned and carried out production and service provision under controlled conditions?
Energy Technology Corp. / Technical Industries, Inc.
Internal Quality Audit Checklist Audit type: System: √ Process: Product:
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REQUIREMENTS/QUESTIONS C NC Audit Evidence Do controlled conditions include, as applicable:
a) the availability of information that describes the characteristics of the product,
b) the availability of work instructions, c) the use of suitable equipment, d) the availability and use of monitoring and measuring devices, e) the implementation of monitoring and measurement, and
the implementation of release, delivery and post-delivery activities?
7.5.2 Validation of processes for production and service provision. Has Technical Industries, Inc. validated any processes for production and service provision where the resulting output cannot be verified by subsequent monitoring or measurement?
Does this include any processes where deficiencies become apparent only after the product is in use or the service has been delivered?
Does process validation demonstrate the ability of these processes to achieve planned results?
Has Technical Industries, Inc. established arrangements for these processes including, as applicable:
a) defined criteria for review and approval of the processes, b) approval of equipment and qualification of personnel, c) use of specific methods and procedures, d) requirements for records (see 4.2.4), and f) revalidation?
REQUIREMENTS/QUESTIONS C NC Audit Evidence 7.5.3 Identification and traceability Where appropriate, has Technical Industries, Inc. identified the product by suitable means throughout product realization?
Has Technical Industries, Inc. identified the product status with respect to monitoring and measurement requirements?
Where traceability is a requirement, has Technical Industries, Inc. controlled and recorded the unique identification of the product? (see 4.2.4).
7.5.4 Customer property
Energy Technology Corp. / Technical Industries, Inc.
Internal Quality Audit Checklist Audit type: System: √ Process: Product:
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Has Technical Industries, Inc. exercised care with customer property while it is under Technical Industries, Inc.’ control or being used by Technical Industries, Inc.?
Has Technical Industries, Inc. identified, verified, protected and safeguarded customer property provided for use or incorporation into the product?
If any customer property is lost, damaged or otherwise found to be unsuitable for use, is this reported to the customer and records maintained? (see 4.2.4)
7.5.5 Preservation of product Has Technical Industries, Inc. preserved the conformity of product during internal processing and delivery to the intended destination?
Does this preservation include identification, handling, packaging, storage and protection?
REQUIREMENTS/QUESTIONS C NC Audit Evidence 7.6 Control of monitoring and measuring devices. Has Technical Industries, Inc. determined the monitoring and measurement to be undertaken and the monitoring and measuring devices needed to provide evidence of conformity of product to determined requirements? (see 7.2.1)
Has Technical Industries, Inc. established processes to ensure that monitoring and measurement can be carried out and is carried out in a manner that is consistent with the monitoring and measurement requirements?
Where necessary to ensure valid results, is measuring equipment: a) calibrated or verified at specified intervals, or prior to use, b) calibrated against measurement standards traceable to national
measurement standards; c) where no such standards exist, is the basis used for calibration or
verification recorded; d) adjusted or re-adjusted as necessary; e) identified to enable the calibration status to be determined; f) safeguarded from adjustments that would invalidate the
measurement result; g) protected from damage and deterioration during handling,
maintenance and storage?
Has Technical Industries, Inc. assessed and recorded the validity of previous measuring results when the equipment is found not to conform to requirements?
Energy Technology Corp. / Technical Industries, Inc.
Internal Quality Audit Checklist Audit type: System: √ Process: Product:
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REQUIREMENTS/QUESTIONS C NC Audit Evidence Has Technical Industries, Inc. taken appropriate action on the equipment and any product affected?
Are records of the results of calibration and verification maintained? (see 4.2.4)
When used in the monitoring and measurement of specified requirements, has the ability of computer software to satisfy the intended application been confirmed?
Is this undertaken prior to initial use and reconfirmed as necessary?
8 Measurement, analysis and improvement 8.1 General Has Technical Industries, Inc. planned and implemented the monitoring, measurement, analysis and improvement processes needed: a) to demonstrate conformity of the product, b) to ensured conformity of the quality management system, and c) to continually improve the effectiveness of the quality management
system?
Does this activity include determination of applicable methods, including statistical techniques, and the extent of their use?
REQUIREMENTS/QUESTIONS C NC Audit Evidence 8.2 Monitoring and measurement 8.2.1 Customer satisfaction As one of the measurements of the performance of the quality management system, has Technical Industries, Inc. monitored information relating to customer perception as to whether Technical Industries, Inc. has fulfilled customer requirements?
Have the methods for obtaining and using this information been determined?
8.2.2 Internal audit
Energy Technology Corp. / Technical Industries, Inc.
Internal Quality Audit Checklist Audit type: System: √ Process: Product:
Doc. No. F-8.2-3
Energy Technology Corp. / Page 14 of 17 Rev A-8-3-2006 Technical Industries, Inc.
Has Technical Industries, Inc. conducted internal audits at planned intervals to determined whether the quality management system:
a) conforms to the planned arrangements (see 7.1), to the requirements of ISO 9001:2000 and to the quality management system requirements established by Technical Industries, Inc., and
b) is effectively implemented and maintained?.
Is the audit program planned, taking into consideration the status and importance of the processes and areas to be audited, as well as the results of previous audits?
Has the audit criteria, scope, frequency and methods been defined? Does the selection of auditors and conduct of audits ensure objectivity and impartiality of the audit process?
Is it assured that auditors do not audit their own work? REQUIREMENTS/QUESTIONS C NC Audit Evidence Have the responsibilities and requirements for planning and conducting audits, and for reporting results and maintaining records (see 4.2.4) been defined in a documented procedure?
Does the management responsible for the area being audited ensure that actions are taken without undue delay to eliminate detected nonconformities and their causes?
Do follow-up activities include the verification of the actions taken and the reporting of verification results? (see 8.5.2 Corrective Actions)
8.2.3 Monitoring and measurement of processes. Has Technical Industries, Inc. applied suitable methods for monitoring and, where applicable, measurement of the quality management system processes?
Do these methods demonstrate the ability of the processes to achieve planned results?
When planned results are not achieved, is correction and corrective action taken, as appropriate, to ensure conformity of the product?
8.2.4 Monitoring and measurement of product Has Technical Industries, Inc. monitored and measured the characteristics of the product to verify that product requirements are fulfilled?
Is this carried out at appropriate stages of the product realization process in accordance with the planned arrangements (see 7.1)?
Energy Technology Corp. / Technical Industries, Inc.
Internal Quality Audit Checklist Audit type: System: √ Process: Product:
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REQUIREMENTS/QUESTIONS C NC Audit Evidence Is evidence of conformity with the acceptance criteria maintained?
Do records indicate the person(s) authorizing release of product? (see 4.2.4)
Is it ensured that product release and service delivery does not proceed until all the planned arrangements (see 7.1) have been satisfactorily completed, unless otherwise approved by a relevant authority, and where applicable by the customer?
8.3 Control of nonconforming product Has Technical Industries, Inc. ensured that product which does not conform to product requirements is identified and controlled to prevent its unintended use or delivery?
Are the controls and related responsibilities and authorities for dealing with nonconforming product defined in a documented procedure?
Has Technical Industries, Inc. dealt with nonconforming product by one or more of the following ways:
a) by taking action to eliminate the detected nonconformity; b) by authorizing its use, release or acceptance under concession by a relevant authority and, where applicable, by the customer; c) by taking action to preclude its original intended use or
application?
Are records of the nature of nonconformities and any subsequent actions taken, including concessions obtained, maintained? (see 4.2.4)
REQUIREMENTS/QUESTIONS C NC Audit Evidence When nonconforming product is corrected, is it subject to re-verification to demonstrate conformity to the requirements?
When nonconforming product is detected after delivery or use has started, has Technical Industries, Inc. take action appropriate to the effects, or potential effects, of the nonconformity?
8.4 Analysis of data Has Technical Industries, Inc. determined, collected and analyzed appropriate data to demonstrate the suitability and effectiveness of the quality management system and evaluated where continual improvement of the quality management system can be made?
Does this include data generated as a result of monitoring and measurement and from other relevant sources?
Energy Technology Corp. / Technical Industries, Inc.
Internal Quality Audit Checklist Audit type: System: √ Process: Product:
Doc. No. F-8.2-3
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Does the analysis of data provide information relating to a) customer satisfaction (see 8.2.1), b) conformance to product requirements (see 7.2.1), c) characteristics and trends of processes and products including opportunities for preventive action, and d) suppliers?
REQUIREMENTS/QUESTIONS C NC Audit Evidence 8.5 Improvement 8.5.1 Continual improvement Has Technical Industries, Inc. continually improved the effectiveness of the quality management system through the use of the quality policy, quality objectives, audit results, analysis of data, corrective and preventive actions and management review?
8.5.2 Corrective action Has Technical Industries, Inc. take action to eliminate the cause of nonconformities in order to prevent recurrence?
Are corrective actions appropriate to the effects of the nonconformities encountered?
Has a documented procedure been established to define requirements for: a) reviewing nonconformities (including customer complaints), b) determining the causes of nonconformities, c) evaluating the need for action to ensure that nonconformities do not
recur; d) determining and implementing action needed, e) records of the results of action taken (see 4.2.4), and f) reviewing corrective action taken?
REQUIREMENTS/QUESTIONS C NC Audit Evidence 8.5.3 Preventive action Has Technical Industries, Inc. determined action to eliminate the causes of potential nonconformities in order to prevent their occurrence?
Are preventive actions appropriate to the effects of the potential problems?
Energy Technology Corp. / Technical Industries, Inc.
Internal Quality Audit Checklist Audit type: System: √ Process: Product:
Doc. No. F-8.2-3
Energy Technology Corp. / Page 17 of 17 Rev A-8-3-2006 Technical Industries, Inc.
Has a documented procedure been established to define requirements for: a) determining potential nonconformities and their causes, b) evaluating the need for action to prevent occurrence of nonconformities, c) determining and implementing action needed, d) records of results of action taken (see 4.2.4), and e) reviewing preventive action taken?
Energy Technology Corp/ Technical Industries, Inc.
Internal Quality Audit
Plan
Doc. No. F-8.2-4
Energy Technology Corp./ Technical Industries, Inc F-8.2-4-doc Rev B-06/09/08 Page 1 of 1
Date: Purpose of Audit: Lead Auditor: Scope of Audit: Auditor: Auditor: Date / Time
Activity Auditor Auditee
Energy Technology Corp./ Technical Industries, Inc.
Internal Quality Audit Report
Doc. No. F-8.2-5
Energy Technology Corp. / F-8.2-5-doc Page 1 of 1 Technical Industries, Inc. Rev A 08/03/06
Date: Purpose of Audit: Lead Auditor: Scope of Audit: Auditor: Auditor:
Distribution: 1) CEO 2) Management Representative 3)
Summary: Non Conformities by Clause Name Clause Total
Lead Auditor: _________________________________ Signature: ____________________________________ Date: ________________________________________
Energy Technology, Corp./ Technical Industries, Inc.
NCR-CAR-PAR Log
Energy Technology Corp. / . F-8.3-1 Rev. B 9-21-2007 Technical Industries, Inc
NCR # CAR # PAR # Date Opened Date Closed Additional Comments
Energy Technology Corp./ Technical Industries, Inc.
Nonconformity Report
Doc. No. F-8.3-2
Energy Technology Corp. / . F-8.3-2 doc Rev-B 11-09-2009 Technical Industries, Inc
Reported By: Robert Webb Date: October 23,2006 NCR # 001
Nonconformity Type Product: Process:
Customer Return-Warranty:
Customer Name:
Vendor Problem: Vendor Name:
Other:
Description of Nonconformity _________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Supervisor / Manager Review: Date:
Disposition Scrap: Rework:
Repair: Re-Use / Re-Grade:
Reject & Return to Vendor: Acceptable As Is:
Disposition Approved By:
Corrective Action Initiated ? Yes No
Closed-Out By: Date:
Joint #, Length Location and Measurement from Field End.Computer Measured Computer Measured
High High Low Low16''180''16''
16''180''16''
16''180''16''
16''180''16''
16''180''16''
16''180''16''
16''180''16''
16''180''16''
16''180''16''
16''180''16''
ENERGY TECHNOLOGY CORP./
OD READINGS REPORTTECHNICAL INDUSTRIES, INC.
Energy Technology Corp./Technical Industries, Inc.
Page 1 of 1F-8.4.5-12-ex Rev. A-08/03/06
ENERGY TECHNOLOGY CORP./TECHNICAL INDUSTRIES, INC.
DRIFT DATA SHEET
DATE T.I. W/O PAGE
CUSTOMER WELL NAME UNIT
CUSTOMER PO INSPECTION
MATERIAL INSPECTED
LENGTHS END FINISH MANUFACTURER
SIZE TYPE SPECIFICATION
WEIGHT RANGE WALL
GRADE NEW/USED 5 %
TECHNICIANLOW HIGH LOW HIGH LOW HIGH
B MIDDLE C END DISTANCE BETWEEN
ENDSJT #DATE TIME
DRIFT LENGTH
A END
INSPECTED TO
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ENERGY TECHNOLOGY CORP./TECHNICAL INDUSTRIES, INC.
SADDLE GAUGE SHEETDATE T.I. W/O PAGE
CUSTOMER WELL NAME UNIT
CUSTOMER P/O INSPECTION
MATERIAL INSPECTEDLENGTHS END FINISH MANUFACTURER
SIZE TYPE SPECIFICATION
WEIGHT RANGE WALL
GRADE NEW/USED MINIMUM WALL
Item No.
Joint No. Box Reading Pin ReadingItem No.
Joint No. Box Reading Pin Reading
1 25
2 26
3 27
4 28
5 29
6 30
7 31
8 32
9 33
10 34
11 35
12 36
13 37
14 38
15 39
16 40
17 41
18 42
19 43
20 44
21 45
22 46
23 47
24 48
INSPECTED TO
Energy Technology Corp./Technical Industries, Inc.
Page 1 of 1F-8.4.5-14-ex Rev. B-10/01/09
ENERGY TECHNOLOGY CORP./TECHNICAL INDUSTRIES, INC.
EMI UNIT SETUP SHEET
DATE T.I. W/O PAGE
CUSTOMER CUST. WO # UNIT
CUSTOMER P/O INSPECTION
MATERIAL INSPECTEDLENGTHS
SIZE
WEIGHT
GRADE
CALIBRATION
ROTATION HEAD SPEED ___________________ RPM
LINEAR PIPE SPEED ______________________ FT/MIN
PERCENTAGE COVERAGE ________________ %
WALL REFERENCE
DEMAG COIL _________________________ DC AMPS
LONGITUDNAL MAG COIL _______________ DC AMPS CAL. DATE: _____________ DUE: _____________
TRANSVERSE MAG COIL _______________ DC AMPS CAL. DATE: _____________ DUE: _____________
CAL. DATE: _____________ DUE: _____________
HIGH __________ NOMINAL ______________ LOW__________
COMMENTS
OPERATOR PROVEUP DATE
INSPECTED TO
TYPE SPECIFICATION
END FINISH MANUFACTURER
RANGE WALL
NEW/USED MINIMUM WALL
Energy Technology Corp./Technical Industries, Inc.
F-8.4.5-16-exPage 1 of 1 Rev. B-10/01/09
Date: FLUT: WO:
TransducerSerial # CH-1
TransducerSerial # CH-3-4
TRANS
TransducerSerial # CH-5-6
LONG
TransducerSerial # CH-7-8
45 R
TransducerSerial # CH-9-10
45 L
TransducerSerial # CH-11-12
22 R
TransducerSerial # CH-13-14
22 L
TransducerSerial # CH-15-16
11 R
TransducerSerial # CH-17-18
11 L
TransducerSerial # CH-2
ENERGY TECHNOLOGY CORP./
Transducer Serialization Sheet - Tubing
TECHNICAL INDUSTRIES, INC.
WALL
WALL
Energy Technology Corp./Technical Industries, Inc
F-8.4.5-17-exPage 1 of 1 Rev B. 10-11-2010
Date: W.O. #
Serial #CH-19 Mhz Ch-1 Serial #Wall Degrees Wall Mhz
Degrees
Serial # Ch-3CH-4 Mhz Trans Serial #TRANS Degrees Mhz
Degrees
Serial #CH-6 Mhz Ch-5 Serial #LONG Degrees Long Mhz
Degrees
Serial #CH-8 Mhz Ch-7 Serial #45 R Degrees 45 R Mhz
Degrees
Serial #CH-10 Mhz Ch-9 Serial #45 L Degrees 45 L Mhz
Degrees
Serial #CH-12 Mhz Ch-11 Serial #22 R Degrees 22-R Mhz
Degrees
Serial #CH-14 Mhz Ch-13 Serial #22 L Degrees 22-L Mhz
Degrees
Serial #CH-16 Mhz Ch-15 Serial #11 R Degrees 11-L Mhz
Degrees
Serial #CH-18 Mhz Ch-17 Serial #11 L Degrees 11-L Mhz
Degrees
Serial #CH-20 Mhz Ch-2 Serial #Wall WALL Degrees Wall Mhz
Degrees
ENERGY TECHNOLOGY CORP./
Transducer Serialization Sheet - CasingFLUT-18
TECHNICAL INDUSTRIES, INC.
WALL
WALL
WALL
WALL
Energy Technology Corp./Technical Industries, Inc
F-8.4.5-18-exPage 1 of 1 Rev B. 10-11-2010
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TECHNICAL INDUSTRIES, INC.HARDNESS SHEET
DATE T.I. W/O PAGE
CUSTOMER WELL NAME
CUSTOMER PO INSPECTION
MATERIAL INSPECTEDLENGTHS END FINISH MANUFACTURER 10 %
SIZE TYPE SPECIFICATION 12.5 %
WEIGHT RANGE WALL 87.5 %
GRADE NEW/USED 5 % 95 %
Jt. #
Avg. Avg. Avg. Avg.Readings Readings Readings Readings
UNIT
Comments
Heat# Coupling Mill End Middle Field End Color
Energy Technology Corp./Technical Industries, Inc
Page 1 of 1F-8.4.5-20-ex Rev A. 07/02/08
ENERGY TECHNOLOGY CORP./TECHNICAL INDUSTRIES, INC.
HARDNESS CALIBRATION SHEETDATE T.I. W/O PAGE
CUSTOMER WELL NAME
CUSTOMER PO INSPECTION
MATERIAL INSPECTEDLENGTHS END FINISH MANUFACTURER 10 %
SIZE TYPE SPECIFICATION 12.5 %
WEIGHT RANGE WALL 87.5 %
GRADE NEW/USED 5 % 95 %
Instrument Information:
Model #: _________________ Manufacturer: _________________ Serial # _______________
Cal Date: __________________ Cal Due: ___________________
TechnicianCal #
UNIT
Comments
Date Time Cal Readings Avg.
Energy Technology Corp./Technical Industries, Inc
Page 1 of 1F-8.4.5-21-ex Rev A. 07/02/08
Date:
Page: Of:
Jt. # ODBev. Dia. CB
LengthCB Dia. Shld.
WidthTong
SpaceSeal
WidthProfile/Vi
sualAcc/Rej. Grade OD ID
Bev. Dia. Pin Length
Base Length
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Profile/Visual
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Energy Technology Corp. / Technical Industries, Inc.DRILL PIPE CONNECTION DIMENSIONAL LOG SHEET
Customer:
Conn. Description:
TECHNICAL INDUSTRIES,INC. MILLER RD 1Location:
Well/Rig:
Inspection Co:
Boxes Prime Boxes Reject
Pipe Supplier:
Box Pin
Boxes RF Pins PrimePins Reject
Energy Technology Corp. / Technical Industries, Inc.1 of 1
F-8.4.5-22 REV A 2-22-2010
ENERGY TECHNOLOGY CORP./TECHNICAL INDUSTRIES, INC.
OD READING SHEET
DATE T.I. W/O PAGE
CUSTOMER CUST. WO # UNIT
CUSTOMER P/O INSPECTION
MATERIAL INSPECTEDLENGTHS END FINISH MANUFACTURER INSPECTED TO
SIZE TYPE SPECIFICATION
WEIGHT RANGE WALL
GRADE NEW/USED MINIMUM WALL
Jt.#
Operator: Prove up:
F/ESerial or Heat #
Jt.# OD MIN OD MAX OD MIN OD MAX OD MIN OD MAX
Comments:
M/E CENTER
Energy Technology Corp./Technical Industries, Inc.
Page 1 of 1F-8.4.5-22 Rev. A-2-22-2010
Energy Technology Corp./ Technical Industries, Inc.
Corrective / Preventive Action Request
Doc. No. F-8.5.3-1
Energy Technology Corp. / F-8.5.3-1doc Rev. B 11/01/09 Technical Industries, Inc.
Corrective / Preventive
Action Report
Title: CAR No. or
PAR No.
Date: Originated by:
Assigned to: Department:
1) Description of Nonconformity or Current Condition 2) Root Cause: 3) Does non-conformity or condition justify an action: Type: 4)Corrective Action: 5) Preventive Action: 5) Describe implementation and effectiveness of Action: 7) Action to resolve non conformity/condition to resolve Accepted Not accepted 8) Quality Manager Signature: Date:
In God We Trust
Tel: 337-984-2000
www.technicalindustries.com Fax: 337-988-1777
[email protected] Vacation Request
Employee
From Date:
To Date :
Email Address:
Manager
Email Address:
Comments
Signatures (Sign and print your name.)
Employee Date
Manager Date
H.R Director Date
Technical Industries, Inc.
Name :
Department :
Vacation Date
Established since 1971
Date Hired :
Name :
Telephone :