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Survey on Consumers Behaviour patternTowards online Shopping
Name: __________________________________ Gender: Male FemaleAge: 18-24 25-30 30 & above Occupation: Student Service BusinessIncome Level (Monthly): Less than 2000 2000-5000 5000-10000 10000-40000 40000-Above
In general, How you prefer to do your shopping of the following products/Service:
Product/Service Over the Internet
Retail/Store
Apparels Accessories Electronics Books/Cd 'sToysComputer productsMovie Ticket Groceries Traveling TicketsCosmetics
How much money you spend monthly in online shopping? (In Rupees) 100 -500 500-1000 1000-5000` 5000-Above
How frequently you buy/shop online? Once in a month 2-3 times in a month Once in 3 months Once in 6 months
When do you feel need to shop online? When I need home delivery When I want something unique & special When I don’t have time to find things by different markets When I need to compare prices Any other (Specify) _____________________
Do you think buying Apparels & accessories online is beneficial? Yes No
What are your issues regarding online shopping? Touch & feel Online payment Security Issues No guarantee Possibility of forgery Too much clutter Any other _____________
Recall your past online shopping/buying experience & please indicate your degree of agreement with the following statements:
Strong Agre Neither Disagr Strong
ly Agree
e Agree nor Disagree
ee ly Disagr
eeI prefer making purchase from internet than using local malls or storesI can get the latest information the regarding different products/servicesOnline shopping is more convenient than in-store shoppingOnline shopping saves time over in-store shopping Online shopping allows me to shop anywhere & at anytime Online shopping provides me with regular discounts & promotional offers.Cash on delivery is a better way to pay while shopping on internetI have faced problems while shopping online It is important for me to touch & feel certain products before I purchase them.I trust the delivery process of the shopping websites.