3
Survey on Consumers Behaviour pattern Towards online Shopping Name: __________________________________ Gender: Male Female Age: 18-24 25-30 30 & above Occupation: Student Service Business Income Level (Monthly): Less than 2000 2000-5000 5000-10000 10000-40000 40000-Above In general, How you prefer to do your shopping of the following products/Service: Product/Service Over the Internet Retail/St ore Apparels Accessories Electronics Books/Cd 's Toys Computer products Movie Ticket Groceries Traveling Tickets Cosmetics How much money you spend monthly in online shopping? (In Rupees) 100 -500 500-1000 1000-5000` 5000-Above How frequently you buy/shop online? Once in a month 2-3 times in a month Once in 3 months Once in 6 months When do you feel need to shop online? When I need home delivery When I want something unique & special When I don’t have time to find things by different markets When I need to compare prices Any other (Specify) _____________________ Do you think buying Apparels & accessories online is beneficial? Yes No What are your issues regarding online shopping?

Questionnaire

Embed Size (px)

DESCRIPTION

q

Citation preview

Page 1: Questionnaire

Survey on Consumers Behaviour patternTowards online Shopping

Name: __________________________________ Gender: Male FemaleAge: 18-24 25-30 30 & above Occupation: Student Service BusinessIncome Level (Monthly): Less than 2000 2000-5000 5000-10000 10000-40000 40000-Above

In general, How you prefer to do your shopping of the following products/Service:

Product/Service Over the Internet

Retail/Store

Apparels Accessories Electronics Books/Cd 'sToysComputer productsMovie Ticket Groceries Traveling TicketsCosmetics

How much money you spend monthly in online shopping? (In Rupees) 100 -500 500-1000 1000-5000` 5000-Above

How frequently you buy/shop online? Once in a month 2-3 times in a month Once in 3 months Once in 6 months

When do you feel need to shop online? When I need home delivery When I want something unique & special When I don’t have time to find things by different markets When I need to compare prices Any other (Specify) _____________________

Do you think buying Apparels & accessories online is beneficial? Yes No

What are your issues regarding online shopping? Touch & feel Online payment Security Issues No guarantee Possibility of forgery Too much clutter Any other _____________

Recall your past online shopping/buying experience & please indicate your degree of agreement with the following statements:

Strong Agre Neither Disagr Strong

Page 2: Questionnaire

ly Agree

e Agree nor Disagree

ee ly Disagr

eeI prefer making purchase from internet than using local malls or storesI can get the latest information the regarding different products/servicesOnline shopping is more convenient than in-store shoppingOnline shopping saves time over in-store shopping Online shopping allows me to shop anywhere & at anytime Online shopping provides me with regular discounts & promotional offers.Cash on delivery is a better way to pay while shopping on internetI have faced problems while shopping online It is important for me to touch & feel certain products before I purchase them.I trust the delivery process of the shopping websites.