Questionnaire to HR managers

What are the main reasons to opt the HR outsourcing for your bank?

What make you outsource the HR activities when you have a separate HR division in your bank?

Does your employee turnover ever affected with HR outsourcing and if so does it in positive or negative aspect?

What is your vision in outsourcing the HR across the bank? What are the key HR activities you outsource in your bank? How the HR outsourcing does help in improving the skills of

employees at your bank? What level of training and development services are offered by

the HR outsourcing vendor to your employees? What is the impact of HR outsourcing on your overall payroll

system and have you observed any benefits in this regard? What are the different employee assistance programs offered

by the HR outsourcing partner? How do you track the employee performance against the

training and development given by the HR outsourcing partner?

Have you observed any changes in the quality of service provided by the HR outsourcing partner during the contract period and if so what are those changes?

How do you manage the relationship with the HR outsourcing vendor during the contract period?

What is the overall impact on the human capital management due to outsourcing the HR activities?

What other HR activities you are planning to outsource down the two years?

How the overall organization performance does depends on HR outsourcing and what level of positive or negative results you have observed in this context?

Questionnaire to Business development manager

What is the impact of HR outsourcing on the overall business value of your organization?

How do the direct and indirect costs are reduced with outsourcing the HR activities?

To what level the capital costs are reduced with outsourcing the HR activities?

What are the key HR activities that will save the operational costs at your bank?

Does HR outsourcing have ever created any new business opportunities in your bank?

How do you gain the market access and business shares against the HR outsourcing practices?

What are the important financial operations outsourced along with HR activities?

What level of return on investment (ROI) is achieved against HR outsourcing in the bank?

How do you track the financial benefits with HR outsourcing? What are your future cost saving measures with respect to HR

outsourcing?

Questionnaire to Employees

What level of knowledge you have regarding HR operations in your bank?

How do you feel when a third party like HR outsourcing vendor takes the control over your issues?

Are you satisfied with the training and development program conducted by HR outsourcing vendor?

What unique benefits you observe with outsourcing the HR activities of your bank?

What level of freedom you have with your HR outsourcing vendor while sharing your personal and workplace issues?

Are you satisfied with the employee welfare activities offered by the HR outsourcing vendor?

Does your HR outsourcing vendor consider your pay related issues?

Are you provided with flexible working hours by your HR outsourcing vendor?

Do you feel HR outsourcing can improve your career graph? Could you please share your feedback with respect to HR

outsourcing practices implemented in your organization.