Form Responses 1TimestampWhat is your Name?1.What is your gender?2.What is your Age Group?3.Travel Modes preferred for reaching your Destination?4.How frequently you travel by railways?5.Are you aware of E-ticket/I-ticket facility of Indian Railway? 6.Where do you book your tickets from?7.What are the reasons for not booking your ticket yourself?8. Please rate the following parameters on a scale of 1-5 according to their importance.Do you agree with Action of Indian Railways for Changing rules of reservation. [Hike in cancellation charges]8. Please rate the following parameters on a scale of 1-5 according to their importance.Do you agree with Action of Indian Railways for Changing rules of reservation. [Extra amount for e-ticket/Iticket]8. Please rate the following parameters on a scale of 1-5 according to their importance.Do you agree with Action of Indian Railways for Changing rules of reservation. [Extra amount for booking from nonoriginating station]8. Please rate the following parameters on a scale of 1-5 according to their importance.Do you agree with Action of Indian Railways for Changing rules of reservation. [Hike in Tatkal TIckets charges]8. Please rate the following parameters on a scale of 1-5 according to their importance.Do you agree with Action of Indian Railways for Changing rules of reservation. [Tatkal booking opens at 10 AM on One days in advance actual date of journey excluding date of journey]9.How important or unimportant is onboard services (eg: tea, coffee, etc) in the train to you in the context of rail travel?10.How much delay the passengers can tolerate?11.Are You Missed the train being it right time?12.Are you Happy with Availability of forms in reservation counter?13.Are you Happy with the availability of the booking staff on the window?14.Are you Happy with the Attitude of booking clerk?15.Are you Happy with the number of booking counters?2/14/2015 20:34:33ketan khanvilkarMale18-25OtherOnce in a monthYesReservation CounterN/A42211NeutralNRYesSatisfiedModerately SatisfiedModerately SatisfiedLeast Satisfied2/14/2015 20:42:39Nithin PillaiMale18-25TrainOnce in a weekYesOnlineLong que44344Fairly Important15-30 minYesSatisfiedModerately SatisfiedNeutralLeast Satisfied2/14/2015 20:44:34nikhil jadhavMale18-25TrainOnce in a weekYesReservation CounterInconvenience12131Very Important