RAJAN KUMAR VERMA RAJAN KUMAR VERMA C-37, 2 nd Floor, Kiran Garden, Uttam Nagar, Delhi-59 [email protected] Ph. No. – 9711565509, 8510021043 Objective Optimistic professional striving for newer challenges, continuously thriving to deliver the best results. Sincerity and Discipline being my key motivators, I consistently try to succeed in the given task. I believe in my skills and leadership ability, and try to be an asset to the organization. Driven to exceed expectations of my supervisors and willing to work efficiently and effectively as per the business requirements. Summary of Career Experience AonHewitt Gurgaon, Haryana 2009 – Present Advanced Team Developer (Part of 2 process implementation and 2 promotions) Manage 14 associate aligned to me, which included their daily production and leave planning Sourcing and posting requisition on different sites Identifying the requirements from the onshore Screening and Tracking the candidates profile in Taleo Calling the candidate if any updates required Research on candidates profile in people soft Sending the applicant through sterling or GIS for their background and Drug checks Identifying the hiring procedure based on the checklist received Creating the onboarding for the selected candidates Keeping a check on the SLA by inviting the candidates Improve and streamlining the processes by implementing new ideas Plan, prioritize and execute everyday floor operations, update and manage the process workflow Participate in collating data and creating reports for projects and auditing purposes Over-see daily productivity Prepare Utilization & Production report on daily basis Give feedback to the associates Manage productivity through daily and weekly scheduling Monitor attendance and disciplinary action to ensure company policies are being following fairly and consistently Allocating work to the team To ensure the business requirements & Service Levels are met Creation of back-up training plan for smooth working of the process Conducted trainings for the new hire Actively participated in client calls and suggest change requests when needed Cascade all updates from onshore to the team P Calyxsis Technology VimanNagar, Pune 2008 – 2009

Rajan Kumar Verma (Current)

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RAJAN KUMAR VERMARAJAN KUMAR VERMAC-37, 2nd Floor, Kiran Garden, Uttam Nagar, [email protected]. No. – 9711565509, 8510021043

ObjectiveOptimistic professional striving for newer challenges, continuously thriving to deliver the best results. Sincerity and Discipline being my key motivators, I consistently try to succeed in the given task. I believe in my skills and leadership ability, and try to be an asset to the organization. Driven to exceed expectations of my supervisors and willing to work efficiently and effectively as per the business requirements.

Summary of Career Experience

AonHewitt Gurgaon, Haryana 2009 – PresentAdvanced Team Developer(Part of 2 process implementation and 2 promotions)

Manage 14 associate aligned to me, which included their daily production and leave planning Sourcing and posting requisition on different sites Identifying the requirements from the onshore Screening and Tracking the candidates profile in Taleo Calling the candidate if any updates required Research on candidates profile in people soft Sending the applicant through sterling or GIS for their background and Drug checks Identifying the hiring procedure based on the checklist received Creating the onboarding for the selected candidates Keeping a check on the SLA by inviting the candidates Improve and streamlining the processes by implementing new ideas Plan, prioritize and execute everyday floor operations, update and manage the process

workflow Participate in collating data and creating reports for projects and auditing purposes Over-see daily productivity Prepare Utilization & Production report on daily basis Give feedback to the associates Manage productivity through daily and weekly scheduling Monitor attendance and disciplinary action to ensure company policies are being following fairly

and consistently Allocating work to the team To ensure the business requirements & Service Levels are met Creation of back-up training plan for smooth working of the process Conducted trainings for the new hire Actively participated in client calls and suggest change requests when needed Cascade all updates from onshore to the team

P Calyxsis Technology VimanNagar, Pune 2008 – 2009Sr. Customer Service executive

Attending customer’s call Reach to the customers by making third party collection calls Take supervisor calls whenever required Handle the team in the absence of Team Leader

Transworld Infotech

mailto:[email protected]

Chinchwad, Pune 2007-2008Customer Service executive

Primarily responsible for all B-C customer care Supported other colleague’s whenever they required help in Sale

Education

Bachelor of Commerce (2008, Pune University) HSC Commerce (2005, Ranchi University)Matriculation (2003, I.C.S.E. Board)

SkillsVarious Software Platforms:Microsoft Word, Microsoft Excel, MS Outlook, PowerPoint, Tally 5.4

Awards & Certifications Gold Award for ExecutionChampions AwardVarious Participation awards

Personal SynopsisName : Rajan Kumar VermaDate of Birth : 20th February, 1986Marital Status : SingleHobbies : Reading Books, Music and watching movieLanguages Known : English and Hindi

Date: - Rajan Kumar Verma