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U.S. Department of Veterans Affairs Veterans Health Administration Rapid Resolution Pilot (The Intervention Formerly Known as Diversion) Audio Link

Rapid Resolution Pilot - Veterans Affairs...Rapid Resolution initial plan to the SSVF Regional Coordinator for review. o CoC, SSVF and VAMC must certify that they will align their

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Page 1: Rapid Resolution Pilot - Veterans Affairs...Rapid Resolution initial plan to the SSVF Regional Coordinator for review. o CoC, SSVF and VAMC must certify that they will align their

U.S. Department of Veterans Affairs

Veterans Health Administration

Rapid Resolution Pilot

(The Intervention Formerly Known as Diversion)

Audio Link

Page 2: Rapid Resolution Pilot - Veterans Affairs...Rapid Resolution initial plan to the SSVF Regional Coordinator for review. o CoC, SSVF and VAMC must certify that they will align their

U.S. Department of Veterans Affairs

Veterans Health Administration

• Effort to return participant to previous residence

• Seeks to avoid shelter entry or resolve homelessness within days of entry into homeless system

• Rapid resolution to housing crisis with minimal resource demands

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What?

Page 3: Rapid Resolution Pilot - Veterans Affairs...Rapid Resolution initial plan to the SSVF Regional Coordinator for review. o CoC, SSVF and VAMC must certify that they will align their

U.S. Department of Veterans Affairs

Veterans Health Administration

• Eliminate or reduce trauma of entry into homelessness

• Reduce system inflows

• Concentrate resources and limited affordable housing stock on those with greater barriers

• Support family reunification; reduce isolation

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Why?

Page 4: Rapid Resolution Pilot - Veterans Affairs...Rapid Resolution initial plan to the SSVF Regional Coordinator for review. o CoC, SSVF and VAMC must certify that they will align their

U.S. Department of Veterans Affairs

Veterans Health Administration

• CES screens for possible involvement

• Identify potential return locations - may support family reunifications

• Mediate causes for housing loss Ensure safety!

• Available flexible one-time financial assistance SSVF waives lease requirements and

allows rental payment to family4

How?

Page 5: Rapid Resolution Pilot - Veterans Affairs...Rapid Resolution initial plan to the SSVF Regional Coordinator for review. o CoC, SSVF and VAMC must certify that they will align their

U.S. Department of Veterans Affairs

Veterans Health Administration

• 11 CoC pilot (other CoCs may informally join)

• Training launch June 7-8 in Dallas

• Identify practices and processes for national rollout October 2018

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When?

Page 6: Rapid Resolution Pilot - Veterans Affairs...Rapid Resolution initial plan to the SSVF Regional Coordinator for review. o CoC, SSVF and VAMC must certify that they will align their

CE AND RAPID RESOLUTION

Abby MillerSenior Program Specialist

Department of Housing and Urban Development

Page 7: Rapid Resolution Pilot - Veterans Affairs...Rapid Resolution initial plan to the SSVF Regional Coordinator for review. o CoC, SSVF and VAMC must certify that they will align their

Why Coordinated Entry?

Coordinated Entry is needed to ensure: • Resources are accessible no matter where or how people present for

assistance; • A standardized and consistent approach is used to assess need; and,• Highest need households are prioritized for more intensive interventions.

Page 8: Rapid Resolution Pilot - Veterans Affairs...Rapid Resolution initial plan to the SSVF Regional Coordinator for review. o CoC, SSVF and VAMC must certify that they will align their

Common Coordinated Entry Challenge

Too many people are accessing homeless crisis response services such as emergency shelter when they could be successfully diverted

Crisis response system cannot adequately address the crisis response needs for persons who have no other safe, available housing options

Page 9: Rapid Resolution Pilot - Veterans Affairs...Rapid Resolution initial plan to the SSVF Regional Coordinator for review. o CoC, SSVF and VAMC must certify that they will align their

Phased Assessment Example

Phased Assessment

Page 10: Rapid Resolution Pilot - Veterans Affairs...Rapid Resolution initial plan to the SSVF Regional Coordinator for review. o CoC, SSVF and VAMC must certify that they will align their

Why Dynamic Prioritization?

Dynamic Prioritization is needed to ensure:• Most intensive interventions (PSH and RRH) are

prioritized to serve the highest need persons first; • Persons with lower vulnerability are assisted through

less intensive strategies that focus on problem solving; and,

• Reduce wait times so that highest need household wait no more than 60 days

Page 11: Rapid Resolution Pilot - Veterans Affairs...Rapid Resolution initial plan to the SSVF Regional Coordinator for review. o CoC, SSVF and VAMC must certify that they will align their

QUESTIONS?

Page 12: Rapid Resolution Pilot - Veterans Affairs...Rapid Resolution initial plan to the SSVF Regional Coordinator for review. o CoC, SSVF and VAMC must certify that they will align their

U.S. Department of Veterans Affairs

Veterans Health Administration

Eileen DevineHealthcare for Homeless Veterans

National Director

Page 13: Rapid Resolution Pilot - Veterans Affairs...Rapid Resolution initial plan to the SSVF Regional Coordinator for review. o CoC, SSVF and VAMC must certify that they will align their

Rapid Resolution Pilot Project

Planning & Implementation SupportPilot Project Evaluation

Next Steps

Page 14: Rapid Resolution Pilot - Veterans Affairs...Rapid Resolution initial plan to the SSVF Regional Coordinator for review. o CoC, SSVF and VAMC must certify that they will align their

Rapid Resolution Technical Assistance

o SSVF Regional Coordinator and TA staff will provide planning and implementation support with:o Materials, training and reportso Remote calls and emailso One or more on-site visits as neededo Monthly peer learning calls with other pilot

project communities (tent.)

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Page 15: Rapid Resolution Pilot - Veterans Affairs...Rapid Resolution initial plan to the SSVF Regional Coordinator for review. o CoC, SSVF and VAMC must certify that they will align their

Pilot Project Evaluationo Goal of the pilot is to gather

information about effective rapid resolution practices including:o Staff training and structureo Approaches to problem

solving conversationo Amount and type of financial

assistanceo Limited deidentified

participant data will be collected for analysis

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Page 16: Rapid Resolution Pilot - Veterans Affairs...Rapid Resolution initial plan to the SSVF Regional Coordinator for review. o CoC, SSVF and VAMC must certify that they will align their

Next Steps

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Page 17: Rapid Resolution Pilot - Veterans Affairs...Rapid Resolution initial plan to the SSVF Regional Coordinator for review. o CoC, SSVF and VAMC must certify that they will align their

Follow-up Community Callso SSVF Regional Coordinators and TA staff

will be scheduling follow-up calls for next weeko Answer questionso Provide more informationo Confirm CoC, SSVF and VAMC

commitment to participate in pilot projecto Discuss ongoing TA support, community

preferences and initial pilot planning

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Page 18: Rapid Resolution Pilot - Veterans Affairs...Rapid Resolution initial plan to the SSVF Regional Coordinator for review. o CoC, SSVF and VAMC must certify that they will align their

Pilot Project Launch - Dallas June 7th & 8th

o Attended by community stakeholders who can start planning Rapid Resolution process for their communityo CoC staffo Coordinated Entry staff if separate from CoCo SSVF granteeso VAMC Staff (as directed by SSVF/HCHV National

Leads)

o Agenda topics to include:o Overview of Rapid Resolution activitieso Principles and best practices for planning o Feedback and brainstorming from communitieso Time for community planning

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Page 19: Rapid Resolution Pilot - Veterans Affairs...Rapid Resolution initial plan to the SSVF Regional Coordinator for review. o CoC, SSVF and VAMC must certify that they will align their

Logisticso Don’t book travel to Dallas until community

stakeholders confirm participation in pilot project

o Check with SSVF Regional Coordinator or other appropriate authority for approval for travel

o Up to 12 participants per communityo Meeting will end at noon on June 8th

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Page 20: Rapid Resolution Pilot - Veterans Affairs...Rapid Resolution initial plan to the SSVF Regional Coordinator for review. o CoC, SSVF and VAMC must certify that they will align their

Rapid Resolution Implementationo Community stakeholders will submit a

Rapid Resolution initial plan to the SSVF Regional Coordinator for review. o CoC, SSVF and VAMC must certify that they

will align their practices with the process described in the plan.

o Once plan is approved by the Regional Coordinator SSVF grantees will be able to offer Rapid Resolution intervention and activities that differ from normal SSVF costs

o Target launch date is July 1st

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Page 21: Rapid Resolution Pilot - Veterans Affairs...Rapid Resolution initial plan to the SSVF Regional Coordinator for review. o CoC, SSVF and VAMC must certify that they will align their

Rapid Resolution National Rollouto SSVF and Federal Partners likely to highlight

pilot lessons learned at Rapid Rehousing Institutes in October 2018

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