Caterpillar Production Systemdocument.xlsRCCA

1 of 3Caterpillar: Confidential Green

04/17/2023

Root Cause Corrective Actions (RCCA):An analysis that shows root cause(s) of metrics, and the action(s) that are being done to correct the problem. These analyses are mainly for RED status metrics. Located on Facility/BU, Value Stream, and Area Boards in the "Act" area.

Caterpillar Production Systemdocument.xlsRCCA Form

2 of 3Caterpillar: Confidential Green

04/17/2023

Dealer / Facility / Business Unit Root Cause Corrective Actions

VALUE STREAM ROOT CAUSE(S): CORRECTIVE ACTION / COUNTERMEASURE WHO WHEN STATUSIdentification the real cause - not the symptom actionable items to improve performance of the metric manages the change implementation date % complete

Caterpillar Production Systemdocument.xlsRCCA Example

3 of 3Caterpillar: Confidential Green

04/17/2023

Dealer Facility / Business Unit Root Cause Corrective Actions

VALUE STREAM ROOT CAUSE(S): CORRECTIVE ACTION / COUNTERMEASURE WHO WHEN STATUS

Identification the real cause - not the symptom actionable items to improve performance of the metric manages the change implementation date % complete

Cerified Rebuilds of 797's Lifting Device Failure Inspected daily by team member Team Member Immediately

Certified lifting device Maintenance Dec. 31

Visually inspect all lifting devices in area All Team Members Oct. 5