49
Mark N Reeves Experienced Pharmaceutical & Biopharmaceutical Account Manager http://www.linkedin.com/in/ mreeves4

Reasons Why You Need An Experienced Account Manager

  • Upload
    gingin4

  • View
    885

  • Download
    3

Embed Size (px)

DESCRIPTION

Current Economic and Health Care Conditions call for Companies to Hire Experienced Executives

Citation preview

Page 1: Reasons Why You Need An Experienced Account Manager

Mark N ReevesExperienced Pharmaceutical

& Biopharmaceutical Account Manager

http://www.linkedin.com/in/mreeves4

Page 2: Reasons Why You Need An Experienced Account Manager

Outline Models of Change The Quest for Value Political Scenarios and Implications What does all this mean for the

Pharmaceutical & Biotech industries and your customers?

Reasons why I can help your organization

Page 2

Page 3: Reasons Why You Need An Experienced Account Manager

Models of Change Pearl Harbor

A sudden crisis causes fundamental change The Tipping Point

Pressures build to an inflection point of change Glacial Erosion

Steady growth of grinding, inexorable and hard to resist pressures Aging Technology Unaffordability Disparities Tiering

Page 3

Page 4: Reasons Why You Need An Experienced Account Manager

The Holy TrinityCostQualityAccess(Security of Benefits)

Page 4

Page 5: Reasons Why You Need An Experienced Account Manager

Page 5

Value = (Access+Quality+Security) Cost

Page 6: Reasons Why You Need An Experienced Account Manager

Health Care Spending per Capita in 2004 (Adjusted for Differences in the Cost of Living)

$6,102

$3,165 $3,043 $3,159 $3,120

$2,552 $2,508$2,249 $2,083 $2,094

$0

$1,000

$2,000

$3,000

$4,000

$5,000

$6,000

$7,000

UnitedStates

Canada Germany France Australia OECDMedian

UnitedKingdom

Japan NewZealand

Spain

Page 6

Source: OECD Health Data Published in Health Affairs, Volume 26:5 2007

Page 7: Reasons Why You Need An Experienced Account Manager

International Health Comparisons, 2004-05Country Health

Care Spending ($ per Capita) 2004

Pop’n over 65 (percent) 2004

MRI per million

Female Life Exp (years)

Infant Mortality (per 000) 2005 est

USA 6,102 12.4 8.2 79.8

6.5

Canada 3,165 13.0 4.2 82.2 4.8

Germany 3,043

18.3 5.5 81.3 4.2

France 3,159 16.4 2.7 83.0

4.3

UK 2,508 15.7 4.0 80.4 5.2

Japan 2,249 19.0 35.3 85.2 3.3

Spain 2,094 17.6 6.2 83.1 4.4

Hungary 1,276 14.9 2.5 76.7 8.6

Korea 1,149 8.5 7.9 80.0 6.3

Turkey 580 6.6 3.0 70.9 41.0

Page 7Source: OECD 2002-2007

Page 8: Reasons Why You Need An Experienced Account Manager

International Health Comparisons, 2004-05Country Practicing

MDs per 1000

MD Visits per capita

Acute Care Bed Days per capita

Alcohol Consumption (liters per person aged 15 plus)

Tobacco Consumption (% pop daily smokers)

Overweight or obese (BMI > 25)

USA 2.4 3.9 0.7 8.4

17.0 66.3

Canada 2.1 6.1 1.0 7.9 15.0 57.5

Germany 3.4

n/a 1.8 10.1 24.3 49.2

France 3.4 6.7 1.0 14.0

23.0 34.6

UK 2.3 5.3 1.1 11.5 25.0 63.0

Japan 2.0 13.8 2.1 7.6 29.4 24.9

Spain 3.4 9.5 0.8 11.7 28.1 48.4

Hungary 3.3 12.6 1.7 13.2 30.4 52.8

Korea 1.6 10.6 n/a 8.3 n/a n/a

Turkey 1.4 3.1 0.4 1.5 32.1 43.4

Page 8Source: OECD 2002-2007

Page 9: Reasons Why You Need An Experienced Account Manager

Why the Big Difference? The Fallacy of Excellence The Six-Point Spread

Everyone makes more money: Not just doctors; higher prices and incomes for everyone

Administrative waste motion: 25%-30% price of pluralism

Intensive and expensive use of technology End-of-life care: 30% of Medicare Intensive use of diagnostics, procedures and high-tech

interventions Primary versus specialty care balance

Is It Fixable?Some is culture: Values, expectations and attitudesSome is population differences: Way too much is

made of this; e.g., The Natural Experiment PaperMost is policy, management and payment system

Page 9

Page 10: Reasons Why You Need An Experienced Account Manager

Page 10

Premium Increases Compared to Other Indicators, 1988-2007

0.02.04.06.08.0

10.012.014.016.0

1988

1993

1995

1996

1997

1998

1999

2000

2001

2002

2003

2004

2005

2006

2007

Perc

enta

ge

Health Insurance Premiums Workers EarningsOverall Inflation

Source: Kaiser/HRET Survey of Employer-Sponsored Health Benefits, 1999-2006; KPMG Survey of Employer-Sponsored Health Benefits: 1988, 1993, 1996, 1998; Bureau of Labor Statistics, 2000.

^

Page 11: Reasons Why You Need An Experienced Account Manager

Health Care Costs and Consequences For the Uninsured: Rising From 45 Million Today to 56 Million in 2013 For the Working Poor: In 1970, Health Benefits Cost 10% of the

Minimum Wage; Today It Is 100% For the Median Household: Health Benefits Are 20% of Median

Compensation; Will Rise to 60% by 2020 if Trends Continue For Retirees: A Couple on Retirement at 65 Needs $200,000 in Cash to

Pay for Lifetime Out-of-Pocket Costs for Medical Care For Small Businesses: Only 60% of Firms Offer Insurance in 2005;

Down From 69% in 2000 For Big Business: Delphi Goes Bankrupt; Big Auto Renegotiates

Because Corporate Health Care Costs Surpass the Net Profit of All Business

For Big Labor: UAW, SEIU, AFL-CIO Conflicts, Challenges and Opportunities for Strife

Page 11

Page 12: Reasons Why You Need An Experienced Account Manager

Quality Shortfalls: Getting it Right 50% of the Time

Adults receive about half of recommended care

54.9% = Overall care 54.9% = Preventive care 53.5% = Acute care56.1% = Chronic care

Page 12

Adherence to Quality Indicators

10.5%

22.8%

32.7%

40.7%

45.2%

45.4%

48.6%

53.0%

53.5%

53.9%

57.2%

57.7%

63.9%

64.7%

68.0%

68.5%

73.0%

75.7%

0% 20% 40% 60% 80% 100%

Alcohol Dependence

Hip Fracture

Ulcers

Urinary Tract Infection

Headache

Diabetes Mellitus

Hyperlipidemia

Benign Prostatic Hyperplasia

Asthma

Colorectal Cancer

Orthopedic Conditions

Depression

Congestive Heart Failure

Hypertension

Coronary Artery Disease

Low Back Pain

Prenatal Care

Breast Cancer

Percentage of Recommended Care Received

Not Getting the Right

Care at the Right Time

Source: McGlynn EA, et al., “The Quality of Health Care Delivered to Adults in the United States,” New England Journal of Medicine, Vol. 348, No. 26, June 26, 2003, pp. 2635-2645

Page 13: Reasons Why You Need An Experienced Account Manager

Quality and Efficiency Vary Widely by State

Health AffairsApril 7, 2004

Page 14: Reasons Why You Need An Experienced Account Manager

The Progressive Transformation Story Cost and Quality Are Correlated Inversely Utilization Is Not Based on Need and Doesn’t

Create Outcomes Measurement Matters Transparency on Cost and Quality Will:

Embarrass providers to improveMotivate payers to differentially payMotivate consumers to change providersSteer business to the high-performance providersDo all of the above given enough time

Re-engineering of Delivery System Will Ensue Value Gains Will Make Health Care More

Affordable and of Much Higher Reliability and Quality

Page 14

Page 15: Reasons Why You Need An Experienced Account Manager

The Future of Health Care in the OECD

Fat People Meet Skinny

BenefitsPage 15

Page 16: Reasons Why You Need An Experienced Account Manager

Consumer Use of Quality Ratings Remains Low

Page 16

Considered a change based

on these ratings

Seen information that rates ...

Actually made a change

Physicians 13% 2% <1%2001

15% 1% 1%2006

Health Plans18% 4% <1%2001

23% 4% 1%2006

Hospitals22% 4% 2%2001

21% 3% 1%2006

Source: Harris Interactive, Strategic Health Perspectives 2001-2006

Page 17: Reasons Why You Need An Experienced Account Manager

Page 17

Primary Care PracticesWith Advanced Information Capacity

* Count of 14: EMR, EMR access other doctors, outside office, patient; routine use electronic ordering tests, prescriptions, access test results, access hospital records; computer for reminders, Rx alerts, prompt tests results; easy to list diagnosis, medications, patients due for care.

Percent reporting seven or more out of 14 functions*

72

8

32

59

87 83

19

0

25

50

75

100

AUS CAN GER NETH NZ UK US

Source: 2006 Commonwealth Fund International Health Policy Survey of Primary Care Physicians.

Page 18: Reasons Why You Need An Experienced Account Manager

Page 18

Capacity to Generate List of Patients by Diagnosis

Percent reporting very difficult or cannot generate

14

43

10 7 61

33

0

25

50

75

AUS CAN GER NETH NZ UK US

Source: 2006 Commonwealth Fund International Health Policy Survey of Primary Care Physicians.

Page 19: Reasons Why You Need An Experienced Account Manager

Page 19

30

95

79

58

4341

72

0

25

50

75

100

AUS CAN GER NETH NZ UK US

Percent reporting any financial incentive*

Primary Care Doctors’ Reports of any Financial Incentives Targeted on Quality of Care

* Receive or have potential to receive payment for: clinical care targets, high patient ratings, managing chronic disease/complex needs, preventive care or QI activities.

Source: 2006 Commonwealth Fund International Health Policy Survey of Primary Care Physicians.

Page 20: Reasons Why You Need An Experienced Account Manager

What We Have to Change …Not Much Except … Our Values Our Strategic Focus: From Pimp My Ride to

Primary Care and Prevention Our Reimbursement System Our Delivery System Our Individual and Collective Behavior Our Expectations Our Business Models Our Electronic Infrastructure to Support It All

Page 20

Page 21: Reasons Why You Need An Experienced Account Manager

Key Driving Forces: Political Presidential Election Year Where Candidates Are

Focusing on Change Many Republican Incumbents in House and Senate

Not Seeking Re-election Possible Big Turnout of Youth: The Echo Boom Can’t

Drink Yet, but They Can Vote Health Care Is the Number Two Domestic Issue

(Behind the Economy) Among Democrats and Independents

Growing Sense of Anti Corporatism Even Among Republican Candidates (Huckabee and McCain)

The big move to a Government driven Health Care System

Page 21

Page 22: Reasons Why You Need An Experienced Account Manager

Republican and Democratic Attitudes about Who Has the Best Health Care System

Debating Health: Election 2008, Harvard School of Public Health/Harris Interactive. March 5-8, 2008

19%

68%

52%

32%

The healthcaresystems ofsome other

countries arebetter

United Stateshas the besthealthcare

system in theworld

DemocratsRepublicans

Page 23: Reasons Why You Need An Experienced Account Manager

Republican and Democratic Beliefs about the State of Healthcare

55%

58%

32%

94%

20%

10%

Very serious problemthat many Americans

do not have healthinsurance

Satisfied with qualityof healthcare in this

country

Satisfied with cost ofhealthcare in this

country

Republicans Democrats

NEJM, “Health Care in the 2008 Presidential Primaries,” January 2008.

Page 24: Reasons Why You Need An Experienced Account Manager

Key Driving Forces: Economic Economic Slowdown 2008-2012 and may a slow recovery Continued Involvement in Iraq Short Term Means Big

Government Deficits Little Government Opportunity for Big Expansion in

Short Run Subprime Mess Lingers and Perhaps Worsens, Declining

Consumer Confidence, Weakening Dollar, Continued High Energy Prices.

Out of control stimulus packages that have done little more than make the possibility of future high inflation

Business Sees Profit Squeeze After Long Run-up and High Performance Expectations From Investors

Page 24

Page 25: Reasons Why You Need An Experienced Account Manager

Key Driving Forces: Health Reform Health Reform Options Are in a Narrow Range (Democrats’ Positions Are Right

of Richard Nixon’s) New American Compromise of Shared Sacrifice and Incremental Expansion of

Coverage Is Favored by Both Democratic Presidential Candidates and Some Republicans at State Level

Focus Is on Coverage Expansion for an Anxious Middle Class; Not Wholesale Transformation of Health Care, but …

Health Care Glitterati Honing in on Elements of a Compromise (Commonwealth Fund 15 Is a Good Starting List of Cost Containment Options)

Unlikely Coalitions Are Forming; e.g., SEIU, Wal-Mart Big Actors Are Staking Positions Near and Around the New American

Compromise; for Example, the AHA, AHIP, Mayo Clinic, Committee on Economic Development and Others

Big Business Not as Ready to Bail Out of Health Care as Some Pundits Think Seniors Are Satisfied With Medicare (Including Part D) and Are Not Pressing for

Health Reform of Medicare Yet, but How Will Part D Play in 2014? Doctors Are Cranky and Depressed Managed Care Organizations are struggling to survive and keep their doors open

Page 25

Page 26: Reasons Why You Need An Experienced Account Manager

Page 26

61%

96%

18%

42%

85%

85%

100%

10%

20%

77%

We have to stay involved in health benefits;otherwise, the government will take over health care,

and our employees will not be well served.

It is important for us to continue to provide healthbenefits to attract and retain workers in a competitive

labor market.

Health care is not our company's core competency,and we would welcome any opportunity to transfer

the responsibilty to the government.

Health care is not our company's core competency,and we would welcome any opportunity to transfer

the responsibility to individual employees.

Employers can effectively manage the health andhealth care on behalf of employees.

Jumbo Employers * (PBGH)Employers

Source: Harris Interactive, Strategic Health Perspectives 2007N=20* Pacific Business Group on Health, July 2007 Retreat

% Answering Describes My Company Well

Page 27: Reasons Why You Need An Experienced Account Manager

Page 27

61%

96%

18%

42%

85%

85%

100%

10%

20%

77%

We have to stay involved in health benefits;otherwise, the government will take over health care,

and our employees will not be well served.

It is important for us to continue to provide healthbenefits to attract and retain workers in a competitive

labor market.

Health care is not our company's core competency,and we would welcome any opportunity to transfer

the responsibilty to the government.

Health care is not our company's core competency,and we would welcome any opportunity to transfer

the responsibility to individual employees.

Employers can effectively manage the health andhealth care on behalf of employees.

Jumbo Employers * (PBGH)Employers

Source: Harris Interactive, Strategic Health Perspectives 2007N=20* Pacific Business Group on Health, July 2007 Retreat

% Answering Describes My Company Well

Page 28: Reasons Why You Need An Experienced Account Manager

Page 28

5867

57

4233

43

70666272

78

293438

2822

1995 1997 1999 2000 2001 2002 2006 2007

Physician Satisfaction with Current Practice Situation

% Satisfied

% Dissatisfied

Source: Harris Interactive, Strategic Health Perspectives 1995-2007

Page 29: Reasons Why You Need An Experienced Account Manager

The Commonwealth Fund 15 Promoting Health Information Technology Center for Medical Effectiveness and Health Care Decision Making Patient Shared Decision Making Public Health: Reducing Tobacco Use Public Health: Reducing Obesity Positive Incentives for Health Hospital Pay-for-Performance Episode-of-Care Payment Strengthening Primary Care and Care Coordination Limit Federal Tax Exemptions for Premium Contributions Reset Benchmark Rates for Medicare Advantage Plans Competitive Bidding Negotiated Prescription Drug Prices All Payer Provider Payment Methods and Rates Limit Payment Updates in High-Cost Areas

Page 29

Page 30: Reasons Why You Need An Experienced Account Manager

Covering the Uninsured:Who Pays? Who Gets? Who Cares? Who Pays?

American health care financing is regressiveSingle payer is a massive transfer of income from rich

to poorMaking $20,000 earners buy a $15,000 health care

policy is problematic Who Gets?

Having a card doesn’t guarantee getting careGrowing use of ER, minute clinics and off-shore options

even by the insured population Who Cares?

How much reimbursement goes with the card?Do we need coverage, or do we need care?Are the insured getting the right care?

Page 30

Page 31: Reasons Why You Need An Experienced Account Manager

Number of Uninsured 200516.7

13.3

10.7

5.3

0

2

4

6

8

10

12

14

16

18

<100% 100-199% 200-399% 400%+Family Poverty Level

Mill

ions

of N

on-E

lder

ly U

nins

ured

Page 31Source: KFF, 2006

Page 32: Reasons Why You Need An Experienced Account Manager

Payment to Cost Ratio (Illustrative)

0

0.2

0.4

0.6

0.8

1

1.2

1.4

1.6

1.8

2

Payment to Cost Ratio

Uninsured Medicare DementedSaudiPrince

Page 32Source: Morrison Estimates, in other words a good guess

Page 33: Reasons Why You Need An Experienced Account Manager

Payment to Cost Ratio (Illustrative)

0

0.2

0.4

0.6

0.8

1

1.2

1.4

1.6

1.8

2

Payment to Cost Ratio

Uninsured Medicare DementedSaudiPrince

Page 33Source: Morrison Estimates, in other words a good guess

Single PayerSchwarzenegger

Page 34: Reasons Why You Need An Experienced Account Manager

Political Scenarios Scenario 1: Democratic Landslide

Big majority in SenateMake health reform the key domestic prioritySeize a historic opportunity for reform: coverage

expansion and health system transformation Scenario 2: Democratic Incrementalism

Bailing out Large Banks and Automobile Makers who made bad loans and promised too much to Unions concerning benefits thus creating the current situation

Scenario 3: Republican Landslide Republicans win back the White House Republicans work to regain certainty for small to large

companies sitting on large chunks of cash The stock market rebounds as investors gain

confidence that their life’s saving won’t go down the tube again.

Page 34

Page 35: Reasons Why You Need An Experienced Account Manager

Features of Building Blocks + System Reform and Presidential Candidates’ Approaches to Health Care Reform

Building Blocks/ System Reform Clinton Republican Obama

Coverage Expansion

Aims to cover everyone X X XIndividual requirement to have insurance X X Children onlyEmployer shared responsibility X X XGroup insurance “connector” X X XMedicare/public plan option for < 65 X X XSubsidies/tax credits for low- tomoderate income families X X X X

Regulation of insurance markets X X XImproves Medicare benefits for > 65and buy-in for older adults X

Medicaid/SCHIP expansion X X XSystem Improvements

Expanded use of Health IT X X X XMedical effectiveness research X X X XPay providers for performance X X X XReduced Medicare Advantage payments X X XNegotiated Medicare Rx prices X X XPrimary care and care coordination X X X X

Source: S. R. Collins and J. L. Kriss, Envisioning the Future: The 2008 Presidential Candidates’ Health Reform Proposals,The Commonwealth Fund, January 2008.

Page 36: Reasons Why You Need An Experienced Account Manager

Reputation of Pharma and Other Healthcare Industries was Improving after declines in 1990s

2000 2001 2002 2003 2004 2005 2006 2007 1997-2007 2006-2007

Supermarket N/A N/A N/A 74 79 84 83 84 N/A +1

Computer software companies 71 72 48 57 62 67 67 61 -10 -6

Online search engines N/A N/A N/A N/A N/A 68 67 77 N/A +10

Computer hardware companies 70 71 49 57 64 74 64 64 -7 0

Banks 49 46 54 50 52 57 61 56 +4 -5

Packaged food companies N/A N/A N/A 58 62 67 59 55 N/A -4

Hospitals 48 41 56 53 49 59 51 58 +1 +7

Life insurance companies 39 36 34 29 27 44 42 18 -17 -24

Airlines 45 15 47 40 61 62 42 26 -40 -16

Telephone companies 32 27 22 20 17 42 38 35 -26 -3

Car manufacturers 40 40 41 38 44 34 31 46 +2 +15

Pharmaceutical and drug companies 24 20 30 4 -4 13 25 21 -39 -4

Managed care companies such as HMO -27 -30 -12 -23 -23 -13 -3 -20 -33 -17

Health insurance companies -15 -19 13 -12 -20 -19 -3 -21 -34 -18

Oil companies -13 -39 -6 -6 -25 -36 -24 -33 -57 -9

Tobacco companies -34 -37 -36 -32 -30 -28 -25 -46 -18 -21

*Condensed list of industries. (1) *In 1997 “computer companies” were rated together (i.e., hardware and software companies were not measured separately). (2) The trends for airlines are from 1998, as they were not included in the 1997 survey. N/A= Not Asked . Source: Harris Poll #79, August 8, 2007.

Do you think each of the following generally do a good or bad job of serving their consumers?

% Point difference between those indicating good vs. bad

Page 37: Reasons Why You Need An Experienced Account Manager

Reputation of Pharma and Health Insurance Industries was Improving after big declines in the 1990s

-40

-30

-20

-10

0

10

20

30

40

50

60

70

2000 2001 2002 2003 2004 2005 2006 2007

Do you think each of the following generally do a good or bad job of serving their consumers?

% Point difference between those indicating good vs. bad

Pharmaceutical and drug companies

Managed care companies such as HMOs

Health insurance companies

Source: Harris Poll #79, August 8, 2007.

Hospitals

Page 38: Reasons Why You Need An Experienced Account Manager

Total Drug Spending in US 1965-2017

0

100

200

300

400

500

600

Bill

ions

Total PublicPrivate InsuranceOut-of- Pocket

Source: CMS, 2008

Page 39: Reasons Why You Need An Experienced Account Manager

The Changing Payer Mix: The Long View

0%

20%

40%

60%

80%

100%19

65

1970

1975

1980

1985

1990

1995

2000

2005

2010

2015

Total PublicPrivate InsuranceOut-of- Pocket

Source: CMS, 2008

Page 40: Reasons Why You Need An Experienced Account Manager

Total Drug Spending in US 1965-2017

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Out-of- PocketPrivate InsuranceTotal Public

Source: CMS, 2008

Page 41: Reasons Why You Need An Experienced Account Manager

Public Payment: Impact of Part D

0%

20%

40%

60%

80%

100%19

65

1970

1975

1980

1985

1990

1995

2000

2005

2010

2015

Other FederalOther S&L Medicaid StateMedicaid FederalMedicare

Source: CMS, 2008

Page 42: Reasons Why You Need An Experienced Account Manager

27%

41%

71%68%63%

55%

15%

17%

11%

8%

5%

12%

0%

10%

20%

30%

40%

50%

60%

70%

80%

2000 2001 2002 2003 2004 2005

% C

over

ed W

orke

rs W

/3+

Tier

ed F

orm

ular

y

0%

2%

4%

6%

8%

10%

12%

14%

16%

18%

% C

hang

e in

Rx

Spen

ding

SOURCES: Kaiser Family Foundation & IMS Health

Page 43: Reasons Why You Need An Experienced Account Manager

0

10

20

30

40

50

25 30 35 40 45 50 55% Non-Compliant Patients

Mill

ions

of U

S Pa

tient

s

ADHD

SOURCE: Manhattan Research

Cancer

Heart Disease

Diabetes

HRT Skin Conditions

Asthma

Smoking Cessation

InsomniaChronic Pain

Depression

Migraine

Hypercholesterolemia

Arthritis

Hypertension Allergies

Acid Reflux

Page 44: Reasons Why You Need An Experienced Account Manager

SOURCE: Ellis JJ. J Gen Intern Med 2004;19:639-646.

$0 to <$10

Compliance with Statin Therapy Stratified by Mean Prescription Copayment

$10 to <$20

>$20

Page 45: Reasons Why You Need An Experienced Account Manager

NET WORTH All Workers Ages 25-34 Ages 35-44 Ages 45-54 Ages 55+ All Retirees

<$10,000 35% 50% 36% 24% 26% 32%

$10,000-$24,999 10% 18% 16% 10% 5% 13%

$25,000-$49,999 13% 9% 10% 11% 9% 10%

$50,000-$99,999 8% 10% 14% 15% 11% 12%

$100,000-$149,999 7% 7% 7% 9% 11% 8%

$150,000-$249,999 7% 1% 9% 10% 9% 12%

$250,000-$499,999 7% 1% 4% 12% 11% 5%

>$500,000 7% 4% 4% 9% 17% 9%

Reported Total Savings and Investments by Amount and Age Group

SOURCE: 2007 Retirement Confidence Survey – EBRI

Page 46: Reasons Why You Need An Experienced Account Manager
Page 47: Reasons Why You Need An Experienced Account Manager

Summary, Conclusions, Forecasts…“So What Does this Mean for You?”A physician-centric view of the customer base is no longer sufficient

as a tool to measure the commercial risk you faceConsumers and third party views on affordability must be evaluatedPR and policy ramifications also deserve consideration

Assumptions that the attractiveness of the current specialty drug model will continue indefinitely are probably over-optimistic – this is not a long-term safe haven

Pursuit of new markets and new customers internationally is not likely to allow you to circumvent the big policy/strategy issues of healthcare

Brand and corporate planning now needs to include payer/reimbursement considerations as a “must do” – sooner is better than later

Partnership with these entities is both necessary and possible, and should be pursued

Good insight into the “big picture” issues is important in helping you avoid “penny wise/pound foolish” approaches and allow you to develop strategically sound solutions to business problems

Page 48: Reasons Why You Need An Experienced Account Manager

The New Pharma Business Model: Some ThoughtsDemonstrated Scientific Innovation will always win Payer sensitive innovation

Novel Clinical pay-off compared to all available therapies Payer’s dream: reduction in PMPM cost for therapy

Radical restructuring of the sales and marketing function Focus on evidence and guidelines Comparative Effectiveness Evidence Consultative selling Reduction in traditional channels Making the value case to end user consumers Focus sales effort on compliance, adherence and

persistence among chronically ill not just new RxConditional Approval to Market Entry

Monitoring in real clinical use Reference Pricing

Global Scale, Global Pricing, Global Product Launches It is still a great business

Page 49: Reasons Why You Need An Experienced Account Manager

A compelling Story to Hire Mark N Reeves

Dynamic, award-winning, Regional & National Account Manager. 22 years of top performing sales Account management, contracting, and business development

experience. Strategic thinker and results-driven team player. Excellent collaborator, with influential interpersonal skills who works

effectively in a heavily matrixed environment. Excellent oral and written communication skills, analytic skills, and a

successful negotiator. Experienced in launching branded drugs: Cardiovascular,

biopharmaceuticals for immune diseases, Rheumatology, Endocrinology, Neurology, Infectious diseases, Lipid lowering, Nephrology, Transplantation and immunosuppressant’s, Psychiatry and Primary Care.

Out of the box thinker who do analysis first then works in internal and external customers to come up with results driven goals for their challenges and opportunities.