I leave ACRL with inspiration from and appreciation for the past, excitement for the vital and valuable contribution that our work makes right now, and a vision of a bright future for our profession. // This conference is FOR academic librarians, BY academic librarians. Always worth the time, expense, and effort. // The ACRL conference experience is like no other! Programming is superb and the opportunity to connect with academic and research library colleagues is rejuvenating. // It’s great to be energized by my fellow librarians. // ACRL is consistently my favorite conference. I hope to never miss it! // ACRL continues to provide information across a variety of topics within academic librarianship. From roundtable discussions, panel and poster sessions, and networking opportunities, attendees will leave with workable ideas or solutions for their libraries. // ACRL provides invaluable opportunities to learn about new ideas and new developments in the profession while facilitating opportunities to directly engage with colleagues in the profession. ACRL is always the most valuable conference to attend for academic librarians. // A great conference to network, learn new ideas and take away practical tips and suggestions. // ACRL was a wonderful blend of information in the exhibits, presentations in sessions and conversations in the halls and over meals. // Great sessions, great people, great food. What else could I ask for? // I leave ACRL with inspiration from and appreciation for the past, excitement for the vital and valuable contribution that our work makes right now, and a vision of a bright future for our profession. // Great conference! Loved everything: the keynotes, the variety of topics and the caliber of presentations and posters, the exhibit hall, the location. I highly recommend going! // ACRL provides invaluable opportunities to learn about new ideas and new developments in the profession while facilitating opportunities to directly engage with colleagues in the profession. ACRL is always the most valuable conference to attend for academic librarians. // This is an amazing, exhausting and professionally significant conference. So many exciting things happening in librarianship. // Simply one of the best professional experiences I’ve ever had. // ACRL 2017 was fun, well-rounded, well-planned, and full of interesting sessions and presenters! // There’s nothing like your first time. So awesome to have partici-pated this year as an ACRL first-time attendee! // This conference is FOR academic librarians, BY academic librarians. Always worth the time, expense, and effort. // The 2017 ACRL conference was mind blowing! As a first attendee I was overwhelmed, inspired, excited, welcomed and exhausted. I would definitely like to attend in 2019 in Cleveland. // People kept telling me, “ooh, ACRL is so much fun!” and it really was. It was really inspiring and energizing. // I can’t imagine a better conference experience. It was a fun and informative event. I love being a librarian and am proud of our profession. I feel that even more now after attending this event. If you have a chance to go to ACRL in the future don’t miss it! // Librarians are the quintessential collaborators, and this conference is a showcase of collaboration, networking, and sharing ideas and innovations. Librarians at their finest! // ACRL is the best place for academic librarian’s to network, learn, and have fun all at the same time! // An absolutely fantastic gathering of library professionals. THE conference to attend and present. // ACRL Rocks! // From informative workshops to stimulating concurrent sessions to exciting keynotes to networking with col-leagues, this conference has it all! // ACRL brings together so many great people. I attend because I’m sure to leave having learned a lot, deepened profes-sional relationships, and made new friends. // The ACRL Conference is the best way to network outside of our institutional silos, share ideas, thoughts, and laughter with our friends in the worldwide library community. // It was by far the most useful conference I’ve ever been to in that I was able to connect with librarians who shared my specific interests and gain ideas which could be directly translated to my institution. // ACRL has become my favorite professional conference. The focus of the presentations are specific to my professional needs as well as my more personal library related interests. // ACRL continuously lives up to and exceeds my expectations. It was great to spend real time with librarians and library professionals committed to the ideals of our profession. // ACRL conferences are THE place to go to get inspired for the next project to work on, meet amazing new people and reconnect with those you have already formed relationships with, and get re-energized! // There was so much great information that by day 2 my brain ran out of space to absorb everything! // ACRL is the most important conference I attend! It seems like every session is relevant to me. The smaller size and more focused nature of ACRL makes it so much more impactful and meaningful to me as an academic librarian! // Engaging, exciting, exhilarating, and exhaust-ing! // The conference’s information sessions provided a bounty of insights that are thought-provoking, yet also immediately applicable. // I was very impressed with the session offerings, but I found that the interactions and conversations with my colleagues was equally valuable. // ACRL allowed me to situate the work I do at my institution with trends across all of higher education. // As a first time attendee, I wasn’t sure what to expect. What I found was comfort in learning I was facing the same issues that so many other librarians face, and I left with an excitement to get back into the classroom to apply the many new ideas that I had gathered.

RECASTING THE

CLEVELANDOHIOAPRIL 10–13,2019

ASSOCIATION OF COLLEGE & RESEARCH LIBRARIES

PROCEEDINGS

NARRATIVE

Association of College and Research LibrariesA division of the American Library Association

Chicago 2019

CONFERENCE PROCEEDINGS

RECASTINGNARRATIVE

THE CLE VEL AND, OHIOAPRIL 10–13, 2019

Edited by Dawn M. Mueller

Recasting the Narrative: The Proceedings of the ACRL 2019 ConferenceApril 10–13, 2019, Cleveland, Ohio

Edited by Dawn M. MuellerISBN: 9780838946183

2019 ©Copyright of each article belongs to the individual authors. © Copyright of proceedings as a whole belongs to the Association of College and Research Libraries, a division of the American Library Association. All rights reserved.

March 2019Association of College and Research LibrariesA division of the American Library Association50 E. Huron St. | Chicago, IL 60611

Citation: Association of College and Research Libraries. Recasting the Narrative: The Proceedings of the ACRL 2019 Conference, April 10–13, 2019, Cleveland, Ohio, edited by Dawn M. Mueller. Chicago: Association of College and Research Libraries, 2019.

iii

x Conference Coordinating Committeexi Introductionxii ACRL Board of Directors 2018–2019

Administration, Management, and Leadership 1 Belonging, Intentionality, and Study Space for Minoritized and Privileged Students

Kelly M. Broughton12 Challenging the ‘Good Fit’ Narrative: Creating Inclusive Recruitment Practices in

Academic LibrariesSojourna Cunningham, Samantha Guss, and Jennifer Stout

22 From “Library Science” to “Library Design”: Recasting the Narrative of Academic LibrarianshipRachel Ivy Clarke

31 Career Paths and Perceived Leadership Development of Academic Library Directors at Baccalaureate Institutions: Positions, Department Experience, and Skill DevelopmentColleen S. Harris

40 Making a Positive Impact as a Library Leader: A Qualitative Study of Past and Future Library LeadersJason Martin

46 Navigating Change Without a DirectorMartina Malvasi-Haines

51 Outsiders Turned Insiders: Expanding Skill Sets through Non-MLS HiringElizabeth Leahy, Becky Nasadowski, Wes Smith

63 Quantifying the #metoo Narrative: Incidence and Prevalence of Sexual Harassment in Academic LibrariesCandice Benjes-Small, Jennifer Knievel, Jennifer Resor-Whicker, Allison Wisecup, and Joanna Hunter

74 Recasting the 21st Century Community College Library: Transforming the Student Experience through Space Planning and AssessmentJennifer Arnold

83 Shaping the Future of the Small Liberal Arts College LibraryJohn Tombarge and Luke Vilelle

94 Signature Initiatives: Formation of Leadership FoundationBinh P. Le

104 Troubleshooting the IT Leadership GapMelissa Cherry and Craig Boman

TABLE OF CONTENTS

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120 What Makes A Leader? An Analysis of Academic Library Leadership and Organizational VisionLeo S. Lo, Jason Coleman, and Melissa N. Mallon

132 When Enough Isn’t Enough: Rethinking Research Support in the Sciences through the Issue of Data SharingDanielle Cooper and Rebecca Springer

139 Why We Leave: Exploring Academic Librarian Turnover and Retention StrategiesAmy Fyn, Christina Heady, Amanda Foster-Kaufman, and Allison Hosier

Assessment 149 1G Needs Are Student Needs: Understanding the Experiences Of First-Generation

College StudentsEmily Daly, Arianne Hartsell-Gundy, Joyce Chapman, and Brenda Yang

163 Capturing the Narrative: Understanding Qualitative Researchers’ Needs and Potential Library RolesKaren Downing, Caroline He, Andrea Kang, Alix Keener, Claire Myers, Joseph Muller, Alexa Pearce, Russel Peterson, Hilary Severyn, and Elizabeth Yakel

176 Learning What They Want: Chinese Students’ Perceptions of Electronic Library ServicesRussell Michalak and Monica D.T. Rysavy

183 Debating Student Privacy in Library Research ProjectsJennifer Mayer and Rachel Dineen

190 Design for Success: Can Place Attachment and Cognitive Architecture Theories Be Used to Develop Library Space Designs that Support Student Success?Sam Wallin and Karen R. Diller

200 Faculty Perceptions of Librarians and Library Services: Exploring the Impact of Librarian Faculty Status and Beyond Cathy Weng and David Murray

211 Finding New Angles: OER Student Survey Data and the Academic Library NarrativeLily Todorinova and Zara Wilkinson

216 From Matriculation to Graduation: Alignment of Library Data with University Metrics to Quantify Library ValueRebecca A. Croxton and Anne Cooper Moore

249 Part One — OER Adoption in an American History Course: Impact on Student Outcomes and Behaviors and Relation to Institutional MetricsPenny Beile, Aimee deNoyelles, and John Raible

256 Part Two — Promotion and Adoption of Textbook Affordability and Affordable Course Materials: Forensic Science Sandra Avila

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262 In Their Own Words: Student Perspectives on Privacy and Library Participation in Learning Analytics InitiativesKyle M. L. Jones, Michael R. Perry, Abigail Goben, Andrew Asher, Kristin A. Briney, M. Brooke Robertshaw, and Dorothea Salo

275 Revealing Perception Gaps between Users and Academic Libraries: A Public Relations PerspectiveXiaohua Zhu, Moonhee Cho, Mei Zhang, and Erin E. Whitaker

Collections 283 Field Notebooks and Tally Sheets: Finding and Describing Reusable Analog Data on

CampusShannon L. Farrell, Julia A. Kelly, and Kristen L. Mastel

289 Scientists Don’t Use Books—or Do They? How E-book Statistics Can Challenge Conventional Wisdom and Inform Collection DecisionsMichelle Wilde

299 The Case of the Missing Books: Using New Digital Analytics Data to Answer Old QuestionsTabatha Farney, Matthew Jabaily, and Rhonda Glazier

305 We Don’t Need that Anymore, Exploring the Realities of the Impact of Digitization on Print UsageTom Teper and Vera Vasileva

Outreach315 Creating an Outreach Story: Assessment Results, Strategic Planning, and Reflection

Amy Wainwright and Rosan Mitola329 Exploring the Challenges and Opportunities of Library Outreach for Transfer Students: A

Cross-Institutional CollaborationDonna Harp Ziegenfuss, Jamie Dwyer, and Dale Larsen

338 From Survey to Social Network: Building New Services through ConnectionsAna Lučić and Heather Jagman

348 How Do We Help? Academic Libraries and Students with Autism Spectrum DisorderGerard Shea and Sebastian Derry

356 Inspiration, Ideation, and Implementation: Library Integration with Design Thinking CoursesElizabeth Smart, Emily S. Darowski, and Matt Armstrong

369 Let’s Hear It! Reimaging the Library’s Teaching and Learning Program Through Cross-Campus ConversationsLaura Barrett and Katie Harding

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375 Narratives of (Dis)Engagement: Exploring Black/African-American Undergraduate Students’ Experiences with LibrariesAmanda L. Folk and Tracey Overbey

384 “Why Would You Do That in the Library?”: Reshaping Academic Library Spaces to Meet Students’ Spiritual NeedsChristina Riehman-Murphy and Emily Lauren Mross

Professional/Staff Development 397 Empowering Librarians to Support Digital Scholarship Research: Professional

Development Training on Text Analysis with the HathiTrustEleanor Dickson Koehl, Harriett Green, Amanda Henley, and Terese Heidenwolf

405 Expanding the Narrative of Intercultural Competence: A Study of Library Faculty and Staff Nastasha E. Johnson

412 Recasting an Inclusive Narrative: Exploring Intersectional TheoryDiana Floegel and Lorin Jackson

421 Sexual Harassment in the Library: Understanding Experiences and Taking ActionJill Barr-Walker, Denise Caramagno, Iesha Nevels, Dylan Romero & Peggy Tahir

428 Soft Skills Revealed: An Examination of Relational Skills in LibrarianshipMiriam L. Matteson, Matthew McShane, and Emily Hankinson

439 Tenure Not Required: Recasting Non-Tenured Academic Librarianship to Center Stage Jared Andrew Rex, Jennifer L.A. Whelan, and Laura L. Wilson

459 The Cost of Speaking Out: Do Librarians Truly Experience Academic Freedom?Danya Leebaw and Alexis Logsdon

473 The Librarian Parlor: Demystifying the Research Process through CommunityChelsea Heinbach, Charissa Powell, Hailley Fargo, and Nimisha Bhat

Reference 481 Analyzing an Interactive Chatbot and its Impact on Academic Reference Services

Danielle Kane493 Recoding the Academic Librarian: Our Developing Role as Data Detectives

Jenny McBurney and Alicia Kubas507 Reframing Reference Services for Marginalized Students: A Participatory Visual Study

Eamon Tewell

Scholarly Communication518 Bias in Publishing? Gender Trends in Academic Library and Information Science

Monograph Publications Ngoc-Yen Tran and Erin Nevius

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529 Black & White Response in a Gray Area: Faculty and Predatory PublishingNicole Webber and Stephanie Wiegand

545 Developing “Fabulations”: Factors that Influence the Development of Successful Research Collaborations Between Liaison Librarians and Faculty MembersKawanna Bright

556 How Faculty Demonstrate Impact: A Multi-Institutional Study of Faculty Understandings, Perceptions, and Strategies Regarding Impact MetricsCaitlin Bakker, Jonathan Bull, Nancy Courtney, Dan DeSanto, Allison Langham-Putrow, Jenny McBurney, and Aaron Nichols

569 Spinning a Scholarly Story: Using Faculty Interviews to Develop a Scholarly Communications Agenda for Liaison LibrariansTeresa Auch Schultz and Ann Medaille

578 Support Scholars Who Share: Combating the Mismatch between Openness Policies and Professional RewardsAli Krzton

587 The Open Textbook Toolkit: Developing a New Narrative for OER SupportMira Waller, Will Cross, and Erica Hayes

594 “People Need a Strategy:” Exploring Attitudes of and Support Roles for Scholarly Identity Work Among Academic LibrariansMarie L. Radford, Vanessa Kitzie, Stephanie Mikitish, Diana Floegel, and Lynn Silipigni Connaway

606 Understanding Graduate Students’ Knowledge About Research Data Management: Workflows, Challenges, and the Role of the LibraryGesina A. Phillips, Rebekah S. Miller, and Cathryn F. Miller

Special Collections/Archives 619 Copyright and Digital Collections: A Data Driven Roadmap for Rights Statement Success

Sara R. Benson and Hannah Stitzlein

Teaching and Learning 630 Ban the Nazis, Jack: Teaching Information “Ownership” in Information Literacy

InstructionMegan Browndorf

639 “Cannabis” is a Blue State Word: Marijuana Decriminalization, Keyword Development, and Considering Political Contexts in Search ResultsKevin Seeber and Rachel Stott

647 Collaborating with Students to Find and Evaluate Open Educational Resources in EngineeringSarah E. Evelyn and John Kromer

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654 Container Collapse and the Information Remix: Students’ Evaluations of Scientific Research Recast in Scholarly vs. Popular SourcesAmy G. Buhler, Ixchel M. Faniel, Brittany Brannon, Christopher Cyr, Tara Tobin Cataldo, Lynn Silipigni Connaway, Joyce Kasman Valenza, Rachael Elrod, Randy A. Graff, Samuel R. Putnam, Erin M. Hood, and Kailey Langer

668 Designing Online Faculty Development “Mini-Courses” at Community Colleges to Speed OER Adoption Matthew Pierce

675 Diversity, Equity, and Inclusion: A Conceptual Framework for InstructionMeg Meiman, Nicole E. Brown, and Alex Hodges

683 Full Impact: Designing Research with Student CollaboratorsLinda Miles and Lisa Tappeiner

692 “I’d Say It’s Good Progress”: An Ecological Momentary Assessment of Student Research HabitsEmily Crist, Sean Leahy, and Alan Carbery

702 Leveraging Visual Literacy to Engage and Orient First-Year College StudentsMelissa Clark

710 Recasting the “One-Shot” for Student Success: Causal Research Findings for More Effective Library InstructionCaitlin Gerrity, Scott Lanning, Anne R. Diekema

720 Recasting the Affordable Learning Conversation: Considering Both Cost-Savings and Deeper Learning OpportunitiesMarcos D. Rivera, Amanda L. Folk, Shanna Smith Jaggars, Kaity Prieto, and Marisa Lally

730 Reporting in the “Post-Truth” Era: Uncovering The Research Behaviors of Journalism Students, Practitioners, and FacultyKatherine E. Boss, Kristina M. De Voe, Stacy R. Gilbert, Carolina Hernandez, Megan Heuer, April Hines, Jeffrey A. Knapp, Rayla E. Tokarz, Chimene E. Tucker and Kristina E. Williams

745 Safe for Work: Online Professionalism Instruction in the Disciplinary ContextChristina L. Wissinger and Carmen Cole

754 Save the Time of the Reader: Narratives of Undergraduate Course ReadingMaura A. Smale

764 Setting the Stage for Civic-Minded Education: Casting New Roles for Librarians in Critical Information Literacy InstructionJennifer L. Bonnet, Liliana Herakova, and Rose Deng

777 Talking About Research: Applying Textual Analysis Software To Student InterviewsSarah Wagner and Ann Marshall

785 Teaching and Learning Centers: Recasting the Role of Librarians as Educators and Change AgentsSharon Mader and Craig Gibson

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801 Teaching Anxious Students: Reimagining Library Pedagogy for the Age of AnxietyAl Bernardo

810 Training to Learn: Developing an Interactive, Collaborative Circulation-Reference Training Program for Student WorkersLaura Surtees

819 Using Depth of Knowledge Questions to Encourage Deep Thinking: Intentional Questioning as an Instructional StrategyTiffeni Fontno and Adam Williams

829 What I Learned from my Summer Research Scholar: The Transformative Impact of Undergraduate Research Mentorship on the Liaison Librarian NarrativeErica Millspaugh and Barbara Harvey

838 When Roles Collide: Librarians as Educators and the Question of Learning AnalyticsMegan Oakleaf, Malcolm Brown, Dean Hendrix, Joe Lucia, Scott Walter

848 Wish You Were Here: Embedded Librarianship in an Education Abroad ContextMelanie Griffin and Patricia Puckett Sasser

856 You Can Lead Students to VitalSource, But You Can’t Make Them Think … Or Can You? The Impact of Training on E-Textbook Platform Preference and Recommendations for Recasting Library PracticeTeresa MacGregor and A.M. Salaz

Technical Services 872 OCLC and the Ethics of Librarianship: Using a Critical Lens to Recast a Key Resource

Maurine McCourry880 Reshaping the Library Literature: Scholarship Challenges and Opportunities for Technical

Services Librarians at Smaller Academic Libraries Heather Getsay and Aiping Chen-Gaffey

Technology and Tools 892 Academic Libraries, Government Information, and the Persistent Problem of Jargon

Jennifer Kirk, Alex Sundt, and Teagan Eastman903 User Perspectives On Personalized Account-Based Recommender Systems

Jim Hahn

ACRL 2019 • RECASTING THE NARRATIVE

Conference Coordinating Committee

Trevor A. Dawes, ChairUniversity of Delaware Library

Jose A. AguinagaGlendale Community College

Rachel BesaraMissouri State University

Jodie L. BorgerdingAmigos Library Services

Michael CourtneyIndiana University Libraries

Christopher CoxClemson University Libraries

John P. CulshawUniversity of Iowa Libraries

Sojourna Jeanette CunninghamUniversity of Richmond

Michelle DemeterNew York University

Karen E. DowningUniversity of Michigan

Orolando DuffusUniversity of Houston

Maggie FarrellUniversity of Nevada, Las Vegas

Martin L. GarnarUniversity of Colorado, Colorado Springs

Julia M. GelfandUniversity of California, Irvine

Peter D. HepburnCollege of the Canyons

Alyssa KoclanesEckerd College

Beth McNeilIowa State University

Evan MeszarosCase Western Reserve University

Michael MethFSU Libraries

Willie MillerIUPUI University Library

Michelle S. MilletJohn Carroll University

Kathy A. ParsonsIowa State University Library

Caro PintoMount Holyoke College

Cynthia K. SteinhoffAnne Arundel Community College

Lisa M. StillwellFranklin & Marshall College Library

Kimberly Burke SweetmanUniversity of New Hampshire Library

Nicole TekulveUniversity of North Carolina Wilmington

Julie VecchioUniversity of Notre Dame

Nancy J. WeinerWilliam Paterson University

Janice D. WelburnMarquette University Raynor Memorial Libraries

Courtney L. YoungColgate University

APRIL 10–13, 2019 • CLEVELAND, OHIO

Academic librarians, scholars, and colleagues from across the United States and around the world gathered for the Association of College and Research Libraries (ACRL) 2019 conference, “Recast-ing the Narrative,” in Cleveland, Ohio, April 10-13, 2019.

Today’s academic and research libraries are vibrant and fast moving, responding quickly to chang-es in the higher education landscape. Just as our host city of Cleveland has undergone a revitaliza-tion in recent years, library professionals must continually reinvent themselves to stay on the cut-ting edge. The papers contained in these proceedings offer research results, new ideas, solutions, and complex issues for us to consider. It is our hope that they illustrate what it means to be an academic library professional in the 21st century, adapting and leading the transition to new roles.

The Contributed Papers featured in these proceedings were selected via blind, peer-review from more than 370 proposals, with an acceptance rate of twenty-five percent. We extend our gratitude to all those who submitted paper proposals and to the members of the ACRL 2019 Contributed Papers Committee who served as reviewers:

Introduction

Beth McNeil, Co-ChairIowa State University

Lisa M. Stillwell, Co-ChairFranklin & Marshall College Library

Steven M. AdamsNorthwestern University

Nikhat J. GhouseAmerican University

Beatriz B. HardySalisbury University

Robert L. HollandsworthClemson University Libraries

Rhonda Kay HuismanSt. Cloud State University

Cynthia L. KomanHudson Valley Community College

Helen LookUniversity of Michigan

Elizabeth S. NameiThe Claremont Colleges Library

Molly Olney-ZideUniversity of Delaware

Maura A. SmaleNew York City College of Technology, Ursula C. Schwerin Library

Andrew A. SmithAustin College

Jennifer TalleyUniversity of Michigan

Jean ZanoniMarquette University Libraries

ACRL 2019 • RECASTING THE NARRATIVE

ACRL Board of Directors2018–2019

Lauren Pressley, PresidentUniversity of Washington Libraries/UW Tacoma

Karen Munro, President-ElectSimon Fraser University

Cheryl Middleton, Past-PresidentOregon State University Libraries

LeRoy Jason LaFleur, ACRL Division CouncilorTufts University

Carolyn Allen, Budget and Finance ChairUniversity of Arkansas

Mary Ellen K. Davis, Ex-Officio MemberACRL Executive Director

Director-at-LargeApril Cunningham, Director-at-LargePalomar College

Emily Daly, Director-at-LargeDuke University

Caroline Fuchs, Director-at-LargeSaint John’s University

Kelly Jacobsma, Director-at-LargeHope College

Beth McNeil, Director-at-LargeIowa State University

Lori J. Ostapowicz-Critz, Director-at-LargeWorcester Polytechnic Institute