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Recovery and Redundancy of Transportation Management Centers
Contract No. DTFH61-01-C-00181
Kick Off MeetingDecember 6, 2005
PB Farradyne
PB Farradyne2
Presentation Overview• Project Purpose• Key Issues• Project Tasks• Project Approach• Key Milestones• Action Items and Next Steps• Project Team• Project Contacts
PB Farradyne3
Project Purpose• TMC Pooled Fund Study Project
• Develop a Technical Document that:– Provides guidance and recommended practices on planning,
developing, and implementing recovery and redundancy plans– Characterizes recovery and redundancy within the TMC
environment– Makes clear why recovery and redundancy is important– Recommends best practices– Offers lessons learned– Offers practical solutions
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Key Issues• Underlying issues of catastrophic events:
– Loss of infrastructure– Loss of key personnel– Loss of systems– Community-wide disaster
• Risk mitigation strategies:– Redundancy of staff, systems, field devices and communications– Documentation of SOP’s and EOP’s– System testing and exercises– Physical and electronic security
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Project Tasks and Approach• Task A: Annotated Outline, References, and Work Plan
– Literature review– On-site interviews– Annotated outline
• Task B: Produce Technical Documents– Technical document mockups– Draft and final technical documents
• Task C: Outreach Material and Distribution Plan– Project fact sheet– Presentations– Distribution plan
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Task A Approach – Literature Review• Initial literature search will cover material related to the
underlying issues of recovery and redundancy
• Will include technical documents related to security and cybersecurity
• May include additional reports gathered from on-site visits
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Task A Approach - On-Site Interviews• Ten (10) TMC’s including:
– State transportation operations centers– Regional transportation operations centers– State Homeland Security Fusion Center
• Focus of interviews will be on experience in terror attacks, weather events, and other emergencies
• Draft questions will be prepared prior to the site visits and revised, if necessary, following interviews
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Task A Approach – On-Site Interviews1. TRANSCOM2. VDOT NOVA District Smart Traffic Center3. Seattle TMC4. West Palm Beach TMC5. TravInfo TMC6. Baton Rouge, LA TMC7. Kentucky Statewide TMC and Homeland Security Fusion
Center8. Minneapolis TMC9. Boston / Central Artery TMC10.Atlanta TMC
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Task A Approach - Annotated Outline• Initial, Draft and Final annotated outline will focus on:
– High-level issues– Key components– Themes– Messages– Chapter and section organization
• COTM / TMC PFS Conference Calls to discuss / address comments to initial, draft and final annotated outlines
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Task A Deliverables• Project kickoff meeting and presentation
• Project fact sheet
• List of technical references
• Detailed work plan
• Initial, draft, and final annotated outlines
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Task B Approach - Technical Document• Prepare three (3) technical document mock-ups to show
alternative presentation methods of technical information
• Draft / Final technical document will be based on the annotated outline
• COTM / TMC PFS Conference Calls to discuss / address comments to:– Technical Mockups– Draft Technical Document
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Task B Approach - Technical Document• Draft technical document will tie together the work
conducted to this point (example below)
System Type
Characterization Threat Impact Mitigation
Signals Dial-up network
Unauthorized person dialing into the network
System running with unauthorized data
Password protection and dial back service
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Task B Deliverables• Three technical document mockups
• Draft technical document
• Final technical document
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Task C Approach - Outreach Materials• A fact sheet will be provided for use by the COTM and
TMC PFS members through the project
• The fact sheet will summarize:– Project significance– Project purpose– Intended audience– Key challenges– Key topics– Recommended mitigations strategies– Project deliverables– Project contacts
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Task C Approach - Outreach Materials• Presentation materials will include slides and speaker
notes when requested
• A project presentation will be prepared as a 15-minute overview for a general audience.
• The subject presentation will provide more detailed technical information geared towards executives, managers, and technical staff of TMCs
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Task C Approach - Distribution Plan• The distribution plan will be used to raise the level of
awareness of availability of the technical document
• Distribution channels are anticipated to include:– FHWA Resource Centers– FHWA Division Offices– Electronic notice to TMC officials– List of agencies, organizations, and web sites
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Task C Deliverables• Project fact sheet
• Project presentations
• Subject presentations
• Distribution plan
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Key Milestones
Dec 2005
Jan 2006
Feb 2006
Mar 2006
Apr 2006
May 2006
Jun 2006
Jul 2006
Aug 2006
Sep 2006
Oct 2006
Nov 2006
Dec 2006
Jan 2007
Feb 2007
Pro
ject
Kic
koff,
Sub
mit
Ref
eren
ces,
W
ork
Pla
n
Sub
mit
Dra
ft A
nnot
ated
Out
line
Sub
mit
Fin
al A
nnot
ated
Out
line
Sub
mit
Tec
hnic
al D
ocum
ent M
ocku
ps
Sub
mit
Dra
ft T
echn
ical
Doc
umen
t
Sub
mit
Fin
al T
echn
ical
Doc
umen
t
Sub
mit
Fin
al F
act S
heet
and
P
rese
ntat
ions
Re-
subm
it F
inal
Tec
hnic
al D
ocum
ent
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Task ADeliverable Due
A.1 Kickoff Meeting Complete• Project Fact Sheet Complete• Project Presentation Complete
A.2 List of References & Work Plan• List of References Complete• Work Plan Complete
A.3 Annotated Outline
• Initial Annotated Outline 12/30/05• Draft Annotated Outline 02/10/06• Final Annotated Outline 06/15/06
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Task BDeliverable Due
B.1 Technical Document Mockups 07/14/06B.2 Draft Technical Document
• Draft Document 09/12/06• Complete Draft Document 11/11/06
B.3 Final Draft Technical Document• Final Draft Document 12/10/06• Re-Submit Final Document 01/21/07
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Task CDeliverable Due
C.1 Project Fact Sheet• Revised Project Fact Sheet 12/25/06• Final Project Fact Sheet 02/05/07
C.2 Project Fact Sheet• Draft Project and Subject Presentations• Final Project and Subject Presentations
12/25/06
02/05/07
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Action Items and Next Steps• Project Kick-off Meeting Minutes
• Incorporate fact sheet, list of references, and work plan comments
• Commence:– Literature review– Questions for on-site interviews– TOC on-site interviews– Initial annotated outline
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Project Team• FHWA
– Raj Ghaman, COTM
• PB Farradyne– Jeffrey Arch (Project
Manager)– Andrew Iserson (Technical
Director)– Cary Vick (Advisor)– Robert Murphy (Advisor)– Cliff Conklin (Advisor)– David Howell (Advisor)– Nu Rosenbohm (Team 1)– Susan Armstrong (Team 1)– Don Correll (Team 2)– Noah Goodall (Team 2)
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Project ContactsRaj GhamanContract Office Task Manager (COTM)Federal Highway AdministrationTurner Fairbanks Highway Research CenterPhone: 202-493-3270Fax: [email protected]
Jeffrey P. Arch, P.ETask Order ManagerPB FarradynePhone: 301-816-1859Fax: [email protected]