8/12/2019 Remember the Titans (ANALYSIS)
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Question1. What are the various levels of conflicts that
influence the performance of the Titans?
Answer. The levels of conflicts that influence the performance
of the Titans are:
1. Functional Process conflict: How the work will be done was an
issue, both the coaches have
different type of working style because of that they were having
conflict.2. Dysfunctional
Relationship conflict: The black and white did not wanted to
play/work with eachother because of their own perceptions and ego,
including the coaches of the schoolalong with the students.
Intergroup conflict was between the whites and blacks and
interpersonal conflict between the coaches (Boone and Yoast)
Question 2. According to Wageman and Donnenfields conflict
intervention model what are theTeam interventions used by Coach to
reduce Team Conflict.
Answer. According to Wageman and Donnenfields confl ict
intervention model, following arethe Team interventions used by
Coach to reduce Team Conflict:
Team redesign : The coach Boone told the team players to sit in
the bus in a way that all theoffense players sit in one bus and
defense players sit in another one. By doing this, all the
blacksand whites were mixed. He had redesigned the team in a manner
that white and blacks becameinterdependent on each other.
Boone believed that cooperative working of the team is very
crucial to win. He also believed thatit was important for the
members of a team to know and understand each other. He had a
clear
vision, he wanted to have a strong team and win. For a
successful team he had to ensure that allthe team members work
together, cooperate and respect each other. To achieve this, it
wasimportant for the team to work hard and be committed.
Task process coaching : The Coach had adopted the strategies for
communication between blackand white players. He made an activity
by which every white player will spend time with every
black player for knowing each other and vice versa, the player
will report to the coach aboutwhat they got to know about the other
team players while interacting with them. It also helpedthe team
members to help other members improvising their skillset.
Conflict process coaching : To remove distrust and
misunderstandings among the team players,the coach had organized
the trust building exercise. This made the whites and blacks
understandthat they have to work together if they want to win. As
the players had love towards the gameand they all wanted to be in
the team& win, they compromised and worked together.
