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Troubleshooting Guide

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PING NodB

Check System Functionality

PING RNC and Gateway

Ping (packet internet groper) is a computer network administration utility used to testthe reachability of a host on an Internet Protocol (IP) network and to measure theround-trip time for messages sent from the originating host to a destination computer.The name comes from active sonar terminology which sends a pulse of sound and

listens for the echo.

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You can PING NodeB or RNC and Gateway using

JDSU HST-3000Handheld Services Tester and Modules

Using the Laptop by

1.CMD command line2. LMT software

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MUST KNOW BEFORE THE PINGYou must need to know first the following

1. IP Address of the NodeB

2. IP Address of the RNC

3. IP Address of the Gateway or Next hop IP

4. Subnet Mask of NodeB IP

5. Site VLAN IDUsing LMT. In MML command line, type in

To PING NodeB:

Destination IP :

NodeB IP address

Source IP: Gateway or Next Hop IP

To PING Gateway:Destination IP: Next hop IP

Source IP : NodeB IP

To PING RNC:

Destination IP: RNC IP address

Source IP: NodeB IP address

Subnet Mask : Subnet Mask of NodeBGateway IP : Next hop IP

2. or LST DEVIP to get NodeB IP and Subnet Mask

1. LST IPPATH to get NodeB and RNC IP

3. LST IPRT to get Gateway or Next

hop IP4. LST VLANCLASS to get site VLAN ID

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Using JDSU tester

POWER key

HOMEKEY

CONFIGUREBUTTON

OKbutton

Please no te the fol low ing keys.

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Using JDSU tester

Press Power key

Press OK

Wait for a wh i le

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Using JDSU tester

PressConfig

PressSave key

Select LoadConfig and

Press ok

Select TEST-MOBILY andPress OK

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Using JDSU tester

PressConfig

Set SubnetMask

Set Destination IP

Set Source IP

Set VLAN IDand

PRIORITY

If site hasVLAN ID

To select PressOK

Press Home key if settingsare OK

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Using JDSU testerPress Action and

Select Start or Stop

Ping

Not OK, withLost Pings

Not OK LEDindicator

Successful Ping

Successful Ping,No Lost Pings

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Using LAPTOP

Using LMT software

Subrack number of MPT = 0

BTS3900 = 7

BTS3812=12

To PING NodeB: To PING Gateway:

Destination IP : NodeB IP address Destination IP: Next hop IP

Source IP: Gateway or Next Hop IP Source IP :NodeB IP

To PING RNC:

Destination IP: RNC IP addressSource IP: NodeB IP address

Type in, PING to the MML command line

Note: For Sites with VLAN ID

Make sure to put the VLAN ID on the LAN Advancesettings before the PING

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Using LAPTOP

Using CMD command line

Press Start, Run, type in CMD and press ok

Type in ping IP address t then see if successfull

Change the IP address of the laptop.IP address is the Source IP address

This shows PING successfulThis shows PING unsuccessful

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