REPORT FOR THE QUARTER ENDED: MARCH 2019 APPENDIX- A …

REPORT FOR THE QUARTER ENDED: MARCH 2019 APPENDIX- A

A. Branch SANGARIA

B. Cluster JAIPUR

C. Category (Large/ VLB/ ELB/Others (Specify)

LARGE

D. If specialized branch, Status N.A.

E. Name of the Incumbent SH. B.L. KUKKAR Scale : III

F. Since when in this branch 06-07-2017

G. Name & Address of the concurrent Auditors

M/s DHAWAN SINGH & CO. 415, COURT ROAD, RAISINGHNAGAR DISTT.SRIGANGANAGAR - 335051 (RAJ.)

H. Term of present Con. Auditors From 01-01-2019 To 31-12-2019

I. Date of last Risk Based Internal Audit MAY 2018

J. Risk Matrix as per last RBIA report

Business Risk Low Increasing

Control Risk Low Increasing

Composite Risk Low Increasing

K. Trend of Composite Risk (Direction) Low Increasing

Business Parameters

Previous Quarter As on 31.12.2018 (In Lakhs)

Present Quarter As on 31.03.2019 (In Lakhs)

Particulars Budgeted Actual Budgeted Actual

1. Deposits

Current 498 556

Savings 2721 2918

Term Deposit(Normal)

3403 3566

Term Deposit (DRI) Total Deposits

6622 7040

(% budgeted achievement)

(% of the term deposits to total deposits)

(% of the DRI deposits to total deposits)

(% Cost of Deposit)

Auditor’s Comments on budgets & achievements:

The Current A/c has increased by 115 lakh as on 31-12-2018 as compared to last quarter.

The Saving A/c has Increased by 42 lakh as on 31-12-2018 as compared to last quarter. The Term Deposit has Increased by 75 lakh as on 31-12-2018 as compared to last

quarter.

2. Advances Previous Quarter 31.12.2018

Present Quarter 31-03-2019

Budget Actual Budget Actual

Priority Sector 5803 5842

Non-Priority Sector 876 1046

Total Advances 6679 6889

(% Yield of advances)

Break-Up of Priority Sector

SSI/SE

Housing Loan 421 469

Education Loan 90 80

Retail Trade

Small MFG. Business 1154 1241

Professional & self employed

Other Priority Sector Advances 4138 4052

Total Priority Sector Advances 5803 5842 Export Credit

NA NA

a) Pre shipment b) Post shipment

NA NA

Total Export Credit NA NA

Break-Up of Non-Priority Sector

Banks NIL NIL

Non Banking Financial Companies NIL NIL

Government (Central & State) NIL NIL

Other PSU NIL NIL

NIL NIL

Housing Loans (Non-Priority) NIL NIL

All others 876 1046 Total

876 1046

Letters of Credit issued

Inland L/C Foreign L/C

NIL NIL

NIL NIL

Bank Guarantees issued Inland BG Foreign BG

NIL

NIL

Auditors comment on budget and achievements The branch is a deposit oriented branch. However, branch should increase the advance portfolio.

Level of NPA

Sub Standard 7.87 3.85

Doubtful 15.40 7.06

Loss Assets 0.00 0.00 Total NPAs 23.27 10.91

Movement of NPAs

Opening NPA 26.05 23.27

Addition during the quarter 5.28 3.85

Reduction during the quarter due to:

Up gradation 0.00 0.32

Settlements 1.24 2.81

Actual Recovery 5.65 9.23

Write Off 1.17 3.85

Slippages 0.00 0.00

Total Reduction in NPAs 8.06 16.21 Closing NPA 23.27 10.91

Recovery in Write Off accounts

Recovery in Recorded Interest

Total Recovery during the Quarter (including Write off) 06.82 13.08

Total Recovery during the quarter (excluding Write off) 05.65 9.23

SMA/ EAS Accounts SMA1 814.00 Lakh SMA2 299.58 Lakh

SMA1 696.04 Lakh SMA2 149.69 Lakh

3. Foreign Exchange

Import Turnover NA

Export Turnover

Total

4. Profitability

Profit (Loss)

Productivity Per employee

5. Other Income

6. Sale of Other Products

a) Life Insurance

b) General Insurance NIL

c) Mutual fund NIL

7. ATM/ Debit Cards issued NIL

8. Customer Service Facilities Provided at the branch

a) Drinking Water for customers Yes

b) Arrangement for physical handicapped Yes

c) Proper Sitting arrangements made for customers

Yes

Whether Customer Service Committee formed and meeting held regularly and minutes of meeting sent to Regional Office (date of last meeting be mentioned)

Yes

No of Complaints outstanding for over 31 days (attach annexure with details)

There is NIL complaints.

Whether display of mandatory notices are there in banking hall (for interest rates, BCSBI code, service charges, Ombudsman scheme etc.)

YES

9. Housing Keeping

Yes No Give exception, if any. (Attach separate Annexure if

required) Cash

Cash in hand maintained within retention Limit (give number of times it exceeded and the amount)

No The cash in hand was excess from the retention limit of Rs. 30.00 lakh for 22 days during the quarter ended MARCH 2019.

Daily Cash Report is signed by the concerned officials & kept in separate file.

Yes

Whether Cash is being checked by branch officials not connected with Cash Deptt. on fortnightly basis.

Yes

Whether Cash has been checked at monthly interval by the Con. Auditors and found correct as per books

Yes Cash Verification was done on

09.01.2019 Rs.4220092.00 and on

19.12.2019 Rs.2228359.00 and

as on 25.03.2019 Rs.3998406.00

1. Clean Note Policy implemented 2. HO guidelines for exchange/issue of coins followed.

Yes

Whether cash/ transfer/ clearing cheques/ vouchers for amount above Rs 1.00 lac have been passed by two authorized signatories as per guidelines.

Yes

Bankers balance is maintained within retention limit

NA

Guidelines for custody of security forms (cheque books, draft books, deposit receipt books) are followed. Whether loss of security paper has been reported to GM (I&C), HO (proper recording of inventory, movement and consumption and safe custody to be commented)

Yes ---

No such cases come to our notice during the quarter ended MARCH 2019.

KYC Measures

Whether Letter of thanks has been sent to the account holder for new accounts opened.

Yes The branch is not sent it on regular basis

Whether KYC norms are strictly complied with for all new accounts opened

Yes

Whether caution has been exercised in all new accounts opened as per guidelines and withdrawals of substantial amount are being monitored

Yes

Whether KYC norms Annexure A & B has prepared and submitted to RO/ RI/ HO on monthly basis.

Yes

Whether withdrawals in inoperative accounts have been permitted as per guidelines.(by BM or hall in charge?)

Yes

Whether CTR (cash transaction report) has been drawn from CBS and scrutinised on monthly basis

Yes

Suspicious transactions , if any, are reported to RO/ HO (auditor to give cases identified by them in a separate list)

No No suspicious Transaction observed during the Quarter ended MARCH 2019 in Branch.

Revenue

Whether vouchers debiting income head are signed by the Incumbent Incharge

Yes

Whether Interest Paid account above Rs 0.10 lacs, have been passed by two authorized signatories as per guidelines.

NA Interest is automatically debited in the system.

All expenses of Charges General carry proper authority.

Yes

Whether the expenses are within the budget/authority vested with BM (exceptions/violations to be reported in a separate list)

Yes

Whether monthly interest sheets for advances for the period has been checked and signed for correctness (give list of errors identified)

Yes CBS Branch, so debited by system

Whether payment of interest on deposits has been checked (give list of errors identified)

Yes on random basis

Whether for payment of interest on Yes

deposits other than card rate, branch is holding approvals (give list of deposits where higher interest is allowed with/without approval)

Locker Rent

a) Total Number of Lockers available at the branch

Yes Total 300 Lockers are available in the branch.

b) Total number of lockers lying vacant

c) Locker Rent in arrear (details of locker rent in arrears over one year be given)

Rs.NIL

Auditors comments for controlling expenses and plugging leakages We have checked & there are no pending dues during the Quarter ended MARCH 2019

Pension Accounts.

a) Whether pensioners properly attended and given service to their satisfaction

Yes

b) Whether reimbursement of pension amount debited to Suspense – Pension account is received in time

Yes

c) Whether disbursement of pension is done in time

Yes

Housekeeping

All Balances tallied with GL

Yes

Day End & Exceptional Reports as prescribed are generated and filed duly signed by Branch Incumbent

Yes

Whether all prescribed control returns are submitted to regional office in time (pending statements to be listed)

Yes

Whether TDS has been deducted and deposited with Tax Authorities in time on all eligible deposit accounts & out of payments made from Expenses Heads (i.e. Rent & AMC etc.)

Yes

Whether Service Tax has been collected and deposited with tax authorities in time.

-- Service tax (GST) is collected and deposit in time by RO as explained to us

Whether vouchers are properly tallied/ stitched, entered in Voucher Register and signed by Daftri/ Hall Incharge and are in the custody of Daftri

Yes

Whether premises, furnishing, fixtures Yes

are well maintained (observation for improvement be given)

Whether all Security System is functioning properly & Gun License is valid and contains the names of the guard(s) as retainers.

Yes

Status of implementation of Ghosh committee and Jilani committee recommendations.

Yes

Frauds/theft/burglary or attempts for it identified and reported during the quarter (attach list with details)

Yes No such case

Housekeeping – Continued:

Previous quarter Present quarter

Number/ Amt. of Suspense Entries outstanding for more than one month.

There is NIL entry outstanding

amounting to Rs.NIL as on 31.12.2018

There is NIL entry outstanding

amounting to Rs.NIL as on 31.03.2019

Number/ Amt. of Sundry Entries outstanding for more than one month. (attach annexure with details)

There are 16 entries

outstanding amounting to

Rs.19500 as on 31.12.2018

There are 16 entries

outstanding amounting to

Rs.19500 as on 31.03.2019

Clearing Adjustment/ LBC/ MBC entries outstanding for more than one month (attach annexure with details)

Clg. Adj. LBC :NIL

Clg. Adj. LBC :NIL

Un-reconciled/outstanding entries under any other account (attach annexure with details)

NIL NIL

NIL NIL

Suspense Remittance Account Entries outstanding for more than ten days. (attach annexure with details)

NIL NIL

Bankers account reconciled up to ............... Unreconciled entries over one month (attach annexure with details)

NIL NIL

IRSA entries outstanding over 7 days (attach annexure with details)

NIL NIL

No of OBC entries outstanding more than 30 days (attach annexure with details)

NIL NIL

CREDIT MANAGEMENT

APPENDIX - B

Fresh Proposals pending

for sanction

(at the end of the quarter)

BO Powers RO Powers HO Powers

PS Others PS Others PS Others

Pending for over 1 month - - - - - -




Comments on delay:

Previous quarter 31.12.2018

Present quarter 31-03-2019

Pending Renewal/ Review of limits

Number of the cases where corrective action has not been taken in the irregularities pointed out by stock auditors and monitoring officer.

NA to branch

NA to branch

Number of the cases where BCC has not been prepared and kept with documents in Branch Sanction cases and not submitted to RO in RO/ HO sanction cases

0 0

Number of accounts (attach list) a) where limits have expired b) where limitation has expired( list attached with monthly

report point no.14 A & annexure at last) c) where limitation is going to expire in next 6 months(

annexure at last)

65 29 166

71 77 216

Number of accounts a) where insurance has expired or is inadequate( list

attached with monthly report point no.12 & 8 & annexure at last)

b) where insurance is expiring in next three months (annexure at last)

2 NIL

19 NIL

Number of accounts a) Where securities due for inspection not checked for more

than three months in CC accounts and 6 months in PS advances.

b) Vehicles over due for inspection c) JRC not obtained for over one month

(List Attached)

NIL NIL NIL

NIL NIL NIL

Number of accounts where Search Reports (NEC) have not been obtained from the panel advocates

NIL NIL

Packing Credit accounts not adjusted within schedule period NA NA

Outstanding ILC/ FLC where documents received and paid by the Bank but not reimbursed by the borrowers

NA NA

Guarantees (Inland & Foreign) invoked but not paid by the branch/ borrower

a) Inland b) Foreign

NA NA

Overdue Export Bills purchased/ discounted/ negotiated under LCs

NIL NIL

a) Names of the borrowers and amount where bills/ cheques purchased but received back unpaid and pending for recovery

b) Names of the borrowers and amount where bills/ cheques purchased are overdue for more than 30 days from due date.

NIL NIL

NIL NIL

QIS Data overdue for 3 months and over NA since there is no borrower account in the branch.

NA since there is no borrower account in the branch.

Whether discretionary powers for sanctioned of Loans have diligently been exercised and reported to RO in STM 41, 41A

Yes Yes

Whether the Branch is frequently resorting to unauthorized business. (Cases not reported to RO should be commented separately)

No No

Whether advances made beyond BM powers are reported to RO through STM 41b & 41C for confirmation of action.

No such cases during the month

No such cases during the month

Details of Units visited by the Concurrent auditors along with Branch officials (attach detailed report on the observations)

Yes Yes

Whether monthly interest sheets of advances are printed & checked and kept on record duly signed by BM and Loans In charge

No No

Whether rate of interest, terms & conditions on all advances have been correctly fed in the system and updated with latest changes. (Exceptions should be commented separately.)

Yes Yes

Details of cases where insurance expired/under insurance/not insured

NIL

Details of quick mortality cases (attach separate sheet giving details of each accounts)

NIL NIL

NPA accounts (attach separate sheet giving details of each accounts)

Account Sanctioning

authority Details of credit

facilities

DP Outstanding Overdue amount &

nature of irregularities

Asset classification

NPA since

Details of

security

Limitation expiry

date

Remarks

As per List Attached

Special Mention Accounts: (attach separate sheet giving details of each accounts)

Account Sanctioning

authority

Details of

credit facilities

Date of

advance

Outstanding Overdue

amount & nature of irregularities

SMA since Details of

security

Remarks

The list of SMA is enclosed.

Suit Filed and Decreed Accounts: NIL (attach separate sheet giving details of each accounts)

Name of account Suit date Suit

amount

Date of

decree

Decree

amount

Securities

available with value

Date

execution of decree filed

Present

status

Remarks

Decree execution pending

Name of the account

Date of decree Decree amount Securities available as per decree

Reasons for pending execution

Remarks

NIL

Remarks of Auditor on NPA/SMA/Suit filed/Decreed accounts

1. Close monitoring needed towards standard irregular accounts that they must not be turned up into N.P.A. Account.

2. Regular personal contact with all the borrower in NPA Category is required so as to regularize them and reduce NPA level to minimum.

Comments of Branch Manager No Comments

Expired L/Cs, BGs outstanding in the books of branch pending reversal

LC/BG No. Applicant Beneficiary Amount Date issued

Date expired

Reason for not reversing

Remarks

NIL

General Comments of Auditors: (Sharp rise/ fall in deposits /advances, abnormal transactions in staff accounts or any other abnormal happenings be commented upon using extra space if required)

1. It is observed that there is practice to accept the Stock statement and Book debts Statements given by the borrower as it is but the same should be verified by relevant documents available with borrower to ensure the genuineness.

2. More emphasis and care should be given at the time of opening of Saving account to ensure

complete in all aspect.

3. Branch should control over Cash /transfer Payments above Rs.1.00 lac, which is to be Authorised by single/double/hall in charges /BM at Branch.

4. Branch should care about Address and Mobile No. of Person who take cash payments above

Rs.0.50 lac at Branch.

5. Denomination of Cash received or paid to customer has not been entered in Finacle System of the Computer at the time of Deposition/Payment of cash. It was explained that systems have no such type configuration to keep such type of record.

6. There was difference in CBS Cash balance with ATM physical cash Balance of Rs.14500/-

since long time which should be get corrected as soon as possible by branch. 7. It is observed that Location of stock were not mentioned in the Stock statement provided by

the borrower. 8. We have observed instances of insufficient insurance coverage which is persisting in the

branch since long time. 9. At the time of Physical verification of the borrower’s unit found that None of the borrower has

fixed the name plate of the Bank mentioning that “HYPOTHECATED BY OBC BANK” at premises and godown were goods are lying.

10. It is observed that CTR Report is used to submitted by fortnightly electronically to Regional

office and Regional Inspectorate by branch. However Hard Copy was not available at Branch.

11. We have observed that, In the Branch 1 locker is used by branch itself.

Comments on the accounts sanctioned during the quarter:

(Proper appraisal, loan documentation, adherence to terms of sanction & compliance of BCC norm etc.) We have checked & verified all the documents which were sanctioned during the quarter of June 2016, we found certain irregularities like BCC not prepared, Cersai Registration, Cersai charges not debited etc., updation of Threshold Limits, Post mutuation, some irregularities were found regarding KYC compliance in saving accounts. However the most of the irregularities have been got rectified. In most of cases, copy of PAN Verification (From Income Tax Website) is not attached with Loan A/cs, Saving A/cs & Current A/cs.

General Comments (Cases where frequent enhancement, clean overdrafts or any other abnormal happenings are noticed be commented upon) The branch has not allowed frequent enhancement, clean overdraft or any other happenings. The attendance of Bank Employees checked in HRMS System.

Foreign Exchange Business

(Give account wise details in separate sheet wherever required) Current Quarter

Overdue Packing Credit Accounts N. A.

Outstanding under Foreign LC where documents received and paid by the branch but not reimbursed by the borrowers

N. A.

Overdue Export Bills Purchased/ Discounted/ negotiated under LCs N. A.

A-1, A-2 & R Returns have been verified by the Concurrent Auditors N. A.

Bill of entry in respect of imports have been verified by the concurrent auditors N. A.

Forward Exchange Contracts are reported to HO in time N. A.

Whether R Return submitted to RBI in time N. A.

Whether XOS statement submitted to RBI in time N. A.

Whether Interest Subvention has been correctly calculated and claimed N. A.

Whether ECGC claims have been filed in eligible cases and followed up ( also give details of pending claims)

N. A.

List of serious irregularities observed by the concurrent auditors during the quarter

Sl. No

Nature of Irregularity Since when persisting

Remedial Steps taken by the branch

NIL

List of all pending irregularities observed by the concurrent auditors

Sl. No

Details of Irregularities Since when persisting

BM’s commentes for Non- Rectification

01 We observed the irregularities regarding BC pendencies, Insurance overdue, Stock statement pendencies. These irregularities are being corrected by Branch Manager during our audit.

The branch is advised to rectify persisting irregularities at the earliest.

Rectification of Queries are being followed up.

Auditor should ensure correct rectification/compliance in respect of irregularities reported in the concurrent audit report/other reports eq. RBIA, IS Audit, Revenue Audit, Special Focus on the basis of the confirmation given by the branches to higher authorities. A certificate in this regard be submitted.

Note: Others are reporting in quarterly report for the Quarter of MARCH 2019. Check list to assess the level of customer service at the branch (Applicable only for branches conducting Govt. Business)

How long does the delivery of Receipted Challans taken when tendered with Cash

N.A

What is the time taken for delivery of Receipted Challans if tendered with cheques

N.A

Whether the branch is issuing paper tokens N.A

Whether the date tender and date of delivery of Receipted Challans mentioned in paper token

N.A

What is time taken for delivery of Receipted Challans when tendered with outstation cheque

N.A

How long does the branch take to submit the daily scrolls to Govt. Departments

N.A

When does the branch submit the monthly statement to Govt. Deptt.

N.A

Revenue leakage detected by the concurrent auditors

(to be submitted every quarter to I&C Deptt. Head Office with a copy to Regional Inspectorate & Regional Office – Checking of revenue leakage to be done as per the Check List enclosed)

Quarter Ended

Leakage detected during the quarter Nil

Recovered during the quarter Nil

Balance Recoverable Nil

Total Pendency till date Nil

Details of revenue leakage pertaining to previous quarter recovered now

Amount Recovered (Rs) Quarter & Year

Nil NA

MONTH REVENUE LEAKAGE

January 2019 Nil

Febuary 2019 Nil

MARCH 2019 Nil

TOTAL Nil

CHECK LIST – NORMS FOR CHECKING

S No

Head of Account Extent of Checking to be done

Income

1 Interest Received on Advances

a) Accounts with limits above Rs 20,000/- 100 %

b) Accounts with limits up to Rs 20,000/- 50 %

c) Interest Recd on Bills Purchased/ Discounted but received back unpaid

100 %

2 Penal Interest where chargeable Same as above

3 Commission & Discount

a) Commission & Discount on bills/ cheques purchased/ discounted including recovery of out of pocket expenses: Bills & Cheque up to Rs 10000/- Bills/ cheques above Rs 10,000

50% 100%

b) Commission of inward bills received for collection Same as above

c) commission on foreign bills purchased/ discounted or under collection

100 %

d) commission on guarantees/ LC both Inland & Foreign 100 %

e) commission on outward remittance (Draft/TT/NEFT/RTGS etc) up to Rs 10000/-

50 %

above Rs 10,000/- 100%

4 Processing Fee 100 %

5 Incidental Charges (In all CC/ OD/ Current Accounts) 50 %

6 All debits to Income heads 100 %

7 Interest subsidy claimed/ received from RBI/ other agencies 100 %

8 Conversion Rate applied for sale/ purchase of foreign currency 100 %

9 Recovery of Godown Keeper salary, wherever prescribed 100 %

10 Interest received on Deposits kept with other banks 100 %

11 Godowns Rent Recovery of rent of Godown owned/ rented by the Bank used for storage of goods pledged

100 %

12 Locker Rent Year wise position of locker rent received and in arrears (to be shown separately)

100 %

Expenditure Head

1 Interest paid on all deposit accounts

Interest paid below Rs 500

Interest paid Rs 500 & above

50%

100%

2 Interest paid on all borrowings 100 %

3 Check whether capital & revenue expenditure inccured falls within the powers vested with Branch Incumbent. If not, whether confirmation was sought from appropriate authority( Exceptions be only reported)

100%

4 Telephone/ postage/ telegram expenses be checked Only where expenditure has shown vide variance over the previous period

5 Salary Bills 10% on random basis

6 Provision of Interest on Saving accounts 100 %

Signature of the Auditor

ANNEXURE – 5 Quarterly

ORIENTAL BANK OF COMMERCE

Report on Revenue Leakage for the period from 01.01.2019 to 31.03.2019 Branch: SANGARIA BRANCH

I. INCOME

Head of Account

Applicable Rate of Interest/ Commission

Amount of Interest/ Commission Actually charged

Amount less charged

Amount excess Charged

Amount Recovered and credited to Profit and Loss

Amount Refunded to the customer

Balance Amount Recoverable

Balance amount Refundable

Remarks

Amount

Date Amount

Date

1 2 3 4 5 6 7 8 9 10

A. Overdraft Name of Account

-- --- NIL -- NIL -- NIL

NIL

NIL NIL

B. cash credits

-- --- NIL -- NIL -- NIL

NIL

NIL NIL

C Loans Name of Account

-- --- NIL -- NIL -- NIL

NIL

NIL NIL

D. Bills Discounted

Name of the account

-- --- NIL -- NIL -- NIL

NIL

NIL NIL

E. L/Cs and BGs

Name of Account

-- --- NIL -- NIL -- NIL

NIL

NIL NIL

F. Commission & Other Service Charges (CIBIL)

Processing Fee, Inspection Charges.

-- --- NIL -- NIL -- NIL

NIL

NIL NIL --

CONCURRENT AUDITOR

ANNEXURE – 5 /page 2


Branch: SANGARIA

Report on Revenue Leakage for the period from 01.01.2019 to 31.03.2019

II. EXPENSES

Head of Account

Applicable Rate of Interest

Amount of Interest Actually paid

Amount less Paid

Amount excess paid

Amount Recovered and credited to Profit and Loss

Amount paid to the customer

Balance Amount yet to be recovered

Balance amount yet to be paid

Amount

Date Amount Date

1 2 3 4 5 6 7 8 9

A. Interest on fixed Deposits Name of Account

NIL NIL NIL NIL NIL NIL NIL NIL NIL NIL

B. Interest on Cumulative Deposits Name of Account


C. Interest on Other Deposits Name of Account


D. Interest on Savings Bank Name of Account


E other expenses (Please give details on a separate sheet)


CONCURRENT AUDITOR

ANNEXURE-9 (Quarterly) REPORT ON COMPUTERISED WORKING OF BRANCH :SANGARIA

Appendix C

# Particulars Yes NO NA Remarks

1 Dust free and temperature controlled environment is maintained in and around Computer systems/Server room/UPS/ATM. Ledger, old records and other articles are not stored/stacked near computer systems/UPS room/ATM

Yes

2 Proper Sign Boards are displayed for prevention of smoking/using eatables near computer systems.

Yes

3 Rat repellent are installed in the branch premises. Yes

4 All PCs/Printers are cleaned periodically. Yes

5 Computers are installed at safe place away from potential hazards such as water sewage, fire, flood etc.

Yes

6 UPS register is maintained/proper earthing is provided to the UPS & computer/UPS capacity to cover maximum possible business hours.

Yes

7 UPS is serviced regularly/UPS is kept away from the server. Yes

8 UPS service reports are maintained properly. Yes

9 AMC of UPS/PCs etc is valid. Yes R.O.Level

10 UPS room is clean and exhaust fan is in working condition. Yes

11 UPS batteries are serviced regularly/batteries of UPS are kept away from UPS.

Yes

12 Whether battery back up is tested at quarterly intervals/preventive maintenance is done by the AMC Vendor.

Yes

13 Electrical wiring is satisfactory/ Electrical Wiring is concealed and not hanging from ceiling or nodes.

Yes

14 Whether Network equipments viz. Switch, Router, NT Box. Modem etc. are maintained/ secure.

Yes

15 Fire extinguishers are serviced/ refilled/ Appropriate Fire Alarm, smoke Detection Systems are provided at the branch. /router room.

Yes

16 Hardware at the branch is covered under bank’s comprehensive SFF insurance.

Yes At R.O. Level

17 All systems are covered under insurance policy as per guidelines and the policies are in force.

Yes At R.O. Level

18 AMC of CBS Hardware is valid. Yes At R.O. Level

19 Whether branch personnel are aware of the desktop security policy.

Yes

20 Whether redundant Users observed in the CBS system have been communicated to the Data Centre, CBS cell at H.O.

NA No such instances

21 Whether Duplicate Users Observed in respect of CBS system users have been communicated to the Data Centre, CBS cell at H.O.

NA No such Instances

22 Whether for higher Authority levels allotted, recommended of Yes

appropriate authority is held on record.

23 Deletion of Users done on transfers/retirement. Yes

24 Whether power on passwords are set as per HO guidelines. Yes

25 Whether proper records are maintained in respect of user management.

Yes

26 Application level password secrecy maintained. Yes

27 Access to nodes is restricted to authorized persons only. Yes

28 Hardware configurations register/installation report file is maintained.

YES

29 Whether hardware installed at the branch tallies with SFF records.

Yes

30 Service reports are held on record. Yes

31 Hardware problem register, service personnel visits register is maintained and monitored.

YES

32 Whether users perceive risk of password sharing. Yes

33 Whether any account balances are pending upload post migration.

No

34 Finacle problem register is maintained. Yes

35 Signature scanning is up to date/signature Scanning is completed for all accounts & integrated into the system

Yes

36 Whether periodical balancing reports are printed and are cross verified with the control totals.

Yes Except few lapses

37 All the reports are generated/ printed at prescribed periodicity & verified in terms of H.O. guidelines/instructions issued from time to time.


38 Reports are monitored/verified/authenticated by the branch officials regularly.

Yes Hard Copies are not used to printed by Bank.

39 Whether exceptional transactions (both financial & non financial) are monitored by the authorities.


40 Whether last EDP audit report has been replied and Rectification compliance certificate (RCC) submitted. Whether any of the software vendor’s employees is maintaining account with the branch. If yes, whether the account is being checked/scrutinized by the BM/ Inspecting Officer.

Yes

41 Source document/data entry checking/authorization practices satisfactory.

Yes

42 100% Verification is done in respect of various interest calculation reports/records duly signed by BM/ Loans In charge is preserved & made available to checking, Inspecting Officer/Officials.

Yes In System

43 Whether latest anti virus Software is loaded/activated in work stations.

Yes

44 Unwanted programs/games are not loaded in the system. Yes

45 Functional competence of Supervisory staff. Yes

46 User/Operations Manuals are available for CBS Package/User Guides supplied by vendors/IT Deptt are kept securely.

Yes

47 IT/CBS related Circulars are available. Yes

48 ISDN backup line is functional Yes

49 Router/Modem any official is responsible for its functionality. Yes Through R.O

50 ISDN/Leased line switch over procedure is known to the assigned official.

Yes Through R.O

Concurrent Auditor

ANNEXURE-10 QUARTERLY

ATM Checklist for Concurrent Auditors

S.No. PARTICULARS YES NO

1. Whether Security Guard has all the Contact Nos. of Branch Manager/other officials in case of any eventuality/ emergency.

2. Whether Access lock is installed and operational so that the Glass door fixed on ATM entrance opens only on swapping of ATM card.

3. Whether in case of branch is already having a CC TV(close circuit Television) system installed, the circuit is extended to ATM enclosure by fixing one camera for the better security control,

4. Whether all Private Security Guards posted at ATM guarding duty by the Agency have got their Credentials verified by Civil Police. Please see agreement

At R.O Level.

5. Whether the agreement/ Period of Contact with Security Agency is in force (This should not exceed a maximum period of one Year).

6. Whether ATM Cards are being issued to all the Saving Bank account holders and Current Account Holder (without OD/CC Limit) with prior intimation to customers and after getting their consent.

7. Whether signature of the Card holder is obtained on the Card Issuing Register and same is verified by officials before Handing Over the Card / PIN to Customer

8. Whether in case of handing over the card to customer the ‘Manual Handing Over’ is set to ‘Y’ in IDEAS Software immediately?

9. Whether Application Forms for Cards are properly filled-up & signed by the applicant and verified by Authorized Officer

10. Whether a register is being maintained at the branch to note all activities related to Card Issuance/ Surrender/ Hot-Listing/ Lost-Card/ Captured Card etc.

11. Whether details are entered in the IDEAS Software (Incase of PROTON Card) about cancelled/ hot-listed/ surrendered cards with proper reasons.

12. Whether Cards are delivered to customer within reasonable time period (5-10 days).

13. Whether in case of captured card in the ATM proper procedure as per guidelines is strictly followed?

14. Whether in case of issue of duplicate cards, the branch is taking and maintaining proper letters in writing from the Cardholders.

15. Whether in case of closing the account having an ATM Card, the branch is ensuring the surrendering of ATM card(s) by the customer(s).

16. Whether ATM Cash is tallied as per the guidelines with ATM Cash GL A/c in SOL ID 9981 on daily basis.

17. Whether the ‘ATM Cash Tallying Report’ is signed by Authorized Officials and filed properly.

18. Whether Cash Replenishment guidelines are strictly followed

19. Whether the record of JP Audit Roll, along with Machine Counter Slip, Admin Bal Base24 Slip are kept as proof of record for Cash.

20. Whether Currency notes (500 & 100) are kept in right Bin/ Currency slot of the ATM. Whether the denominations other than 500 & 100 are being used.

21. Whether the above reports are signed by the authorized officials and preserved in a file on daily basis.

22. Whether Backup of Card data & Hot-Card listing is being taken periodically.

23. Whether Record of journal printouts / roll are being maintained with From-Date and To-Date mentioned on it.

24. Whether Keys & Password of Combination Lock (ATM Safe) are being kept confidential under custody with ATM officer & Branch Manager as per guidelines.

25. Whether the operational guidelines with respect to ATM Chest operations are strictly followed.

26. Whether requisite quantity of Cash is available on time from Central Cash Office and the quality of notes is fit for ATM usage.

27. Whether ATM Security guidelines are followed properly.

28. Whether branch is having enough stock of ATM Consumables viz. Receipt Roll, Journal audit roll, Printer Cartridges etc. to avoid disruption of ATM operations.

29. Whether the record for purchase of each consumable is maintained date wise in the Consumable Stock Register & updated regularly.

NA

30. Whether the ATM cabin is provided with internal communication line with the Branch Manager/Staff to reply to any query of the customer operating the ATM.

ATM is in the branch itself

31. Whether ATM functions 24 hours without any interruption. Mention the ATM down time if any from previous inspection till date.

32. Whether Complaint register is maintained and all the complaints lodged to help desk of service providers are recorded and the Complaint Number assigned by Service provider is recorded.

33. Whether the compliant regarding ATM, are redressed immediately.

34. Whether disputed transactions addressed to the branch by the customer is sent as per CHRGE-BACK Format to ATM Center (for ATM Card) or Card Operation Center (COC) Secunderabad (For PROTON Cards)

35. Whether there are any pending disputed transactions, which have not been resolved.

36. Whether Security Guard (Bank's/ Private Security Agency's) is provided "Round-the-Clock" for ATM’s physical security.

37. Whether notice in respect to ATM operations is prominently displayed at ATM site?

38. Whether proper Air conditioning is done at ATM Cabin


KH(For Designated Branches (Forex) only)

The General Manager (I&C) Oriental Bank of Commerce Plot No-5, Institutional Area Sector 32, Gurgaon

Dear Sir,

Sub: Certificate of 100% verification of Exchange control copies of Bills of Entry / Postal / Courier Wrappers for the Quarter of MARCH 2019

Branch: SANGARIA Code) 0582…. NOT APPLICABLE

We hereby certify that we have carried out 100% verification of the Exchange Control Copies of Bills of Entry / Postal / Courier Wrappers received at SANGARIA Branch ( 0582 ) during the quarter of

MARCH 2019

Yours faithfully

Auditor

CC to :

1 Regional Office:

2 Branch Office :

Note: Observation if any may be attached with a copy marked to DGM, I&C DEPT. HO, NEW DELHI.

ANNEXURE 2 (Quarterly)

(To be Annexed to Quarterly certificate on 100% verification of bills of entry by concurrent auditors)

QUARTERLY REPORT ON 100% VERIFICATION OF BILLS OF ENTRY BY CONCURRENT

AUDITORS FOR THE QUARTER OF ____ MARCH 2019

We have verified 100% of bills of Entry submitted by the Importers to the Branch during the

QUARTER and our observation is:

1. a) Instances of particulars recorded in the Bill of entry are different from the particulars recorded in the ledger and Documents held on record (regarding particulars, of description of goods, quantity, value, No. and date of documents) are observed? (Particulars as per enclosed list)

b) Wherever such discrepancies are observed whether satisfactory explanation from the

importer is obtained and held on record. (Particulars as per enclosed list)

2. a)Instances where warehousing or bonded bill of entry has been submitted? (Particulars as

per enclosed list)

b) Instances of Home consumption / Ex-bond Bill of entry submitted during the month where warehousing or Bonded Bill of Entry has been submitted earlier. (Particulars as per enclosed

list)

c) Cumulative instances as at the month end where home consumption / Ex-bond Bill of Entry is yet to be submitted where warehousing or Bonded bill of Entry has been submitted. (Particulars as per enclosed list)

3. a) Instances where, as per Bill of Entry, goods are released under license. But relevant

license copy duly endorsed not held on record. Particulars as per proforma.

b) Cumulative instances as at the quarter end where copy of licence is yet to be submitted. (Particulars as per enclosed list)

4. a) Instances where submission of Bill to Entry is due during the quarter but not submitted, (Particulars as per enclosed list).

b) Instances of submission of Bill of Entry due during the previous quarter but submitted

during the quarter. (Particulars as per enclosed list).

c) Cumulative instances as at the quarter end where Bill of Entry is yet to be submitted. (Particulars as per enclosed list).

1. Instances where the relevant Bills with amount exceeding US$ 1,00,000/- or equivalent where Bill of Entry due and not submitted, in spite of reminders, is not included in BEF statement for the relevant half year to RBI with a copy of IBD, HO, (Particulars as per enclosed list)

(Note : Up to US $ 10,00,000 (one million) or equivalent a certificate from the Chief Executive Officer (CEO) or Auditor of the Company that the goods for which remittance was made have actually been imported may be obtained in the absence of Exchange Control copies of Bills of Entry subject to certain conditions.)

2. Instances where the relevant Bills with amount less than US $ 1,00,000/- or equivalent where Bill of Entry due and not submitted, in spite of reminders, if not included in the BEF statement for the relevant half year to respective ROs with a copy to IBD, HO, (Particulars as per

enclosed list).

3. a) Whether branch has sent any bill of entries of Customs Authorities for random verification ? If yes. (Particulars as per enclosed list).

b) Whether confirmation from Customs Authorities is received ? Yes/No

c) Whether there are any adverse observations by Customs Authorities? If yes, particulars of observation with Ref. No. of the Bill.

4. Any other observations as per guidelines for verification of Bill of Entry.

Note: Proforma list for submitting particulars in all above cases:

Nature of Bill Bill No & Date Name of the Drawer

Amount of Bill Remarks If any

NIL

NIL

NIL

NIL

NIL

Concurrent Auditor


The General Manager (IBD) ORIENTAL BANK OF COMMERCE

International Banking Division, Plot No-5, Institutional Area Sector 32, Gurgaon(Email: [email protected] )

Dear Sir,

Sub: Certificate of 100% verification of Export Credit (Pre-shipment/ Post-shipment against

orders) for the quarter Mar/June/Sept/Dec

We hereby certify that we have carried out 100% verification of Export Credit (Pre-shipment/ Post-shipment against orders) for the quarter MARCH 2019 …………………disbursed by the branch and confirm that ECGC coverage has been obtained by the branch. The details of premium paid by the

branch are as under:

NOT APPLICABLE

We also confirm that the export credit disbursed by the branch is in compliance with the coverage obtained.

We enclose a separate list of accounts along-with details of credit facilities sanctioned and

outstanding at the end of the quarter where E.C.G.C. coverage has not been obtained by the branch.

OR We confirm that there are no other Export Credit (Pre-shipment/ Post-shipment against orders)

accounts sanctioned and disbursed during the quarter where E.C.G.C. coverage has not been obtained by the branch.

Branch: …SANGARIA. (Code)……0582

Yours faithfully

Auditor

CC to : Regional Office, ……………………………..CC to: SANGARIA BRANCH…… Branch ( 0582)

Month

Amount of Premium Paid to

E.C.G.C.

Date of Remittance to

E.C.G.C.

mailto:[email protected]

Annexure- 4

Monthly & Quarterly

(For Designated Branches (Forex) only)

The General Manager (I&C) Oriental Bank of Commerce Plot No-5, Institutional Area Sector 32, Gurgaon

Dear Sir,

Sub: Certificate of 100% Checking of Forms A-1,A2 & A3 and compliance of FEMA Guidelines for the quarter ending MARCH 2019

Branch: SANGARIA. (Code) 0582…. NOT APPLICABLE

In terms of the directions of RBI:

“We confirm having carried out 100% checking of Forms A-1, A-2 and A-3 meant for submission to RBI along with R-Returns for the quarter ending –December 2017--and certify

as under:

1) We have verified the bona fides of the Forex Transactions undertaken by the branch including the correctness of Forms A-1, A-2 and A-3 the transactions have been carried out as per the internal guidelines and instructions issued by the bank vis-à-vis FEMA provisions.

2) We certify that due diligence exercise has been carried out while dealing with the Forex

transactions.”

Auditors

(Note: In case any discrepancy is observed during the course of verification of Form A-1 and A-2, the same should be got verified by following up with the branch officials. In case the same are not rectified in spite of your best efforts, the same are to be reported in the

quarterly certificate submitted by you)

7

DHAWAN SINGH AND CO.

415, COURT ROAD RAISINGHNAGAR-335051,

RAJASTHAN e-mail: [email protected]

Chartered Accountants

NPA CERTIFICATE

FOR THE QUARTER ENDED AS ON 31.03.2019

Branch Code :0582

We certify that Oriental Bank of Commerce, Branch: 0582-SANGARIA

1. Has complied with income Recognition and Assets classification norms laid down by the Reserve Bank of India, Classification of NPA of the branch are as under: -

(Amt. in lakh upto two decimals)

Account As on Last date of previous Quarter 31.12.2018

As on last date of present Quarter 31.03.2019

Sub Standard 7.87 3.86

Doubtful 15.40 7.06

Loss 0.00 0.00

Total NPA 23.27 10.92 Total Advance 6679.35 6889.12

2. All necessary Income and Expenditure vouchers have been passed for the Quarter ended

31.03.2019.

Signature of the Concurrent Auditors

Place:SANGARIA Date: 05-04-2019 The above certificates are to be sent to: -

1.The General Manager (Recovery & Law), Oriental Bank of Commerce, Corporate Office, Plot No.5, Institutional Area, Sector-32, Gurgaon (Haryana) -122001 2. Concerned CO 3. Concerned Inspectorate

Annexure to the Report

Annex.

No

PART II - REPORTING FORMATS Periodicity

1. Certificate for 100% verification of Bill of Entries Quarterly

2. Report for 100% verification of bill of entries Quarterly

3. Certificate for 100% verification of export credit and ECGC cover Quarterly

4. Certificate for 100% verification of A1, A2, A3 forms Monthly & Quarterly

5. Report on Revenue Leakage Monthly & Quarterly

6. NPA certificate/expenditure certificate Quarterly

7. Letters to be issued to select deposit accounts for balance confirmation

Monthly

8. Report by auditor for balance confirmation received in deposit accounts

Monthly

9. Report on computerised working of the branch Quarterly

10. ATM Checklist Quarterly

11 & 11A Report on KYC Compliance (Revised)

Monthly

MONTHLY CONCURRENT AUDIT REPORT (Revised)

Monthly

QUARTERLY CONCURRENT AUDIT REPORT (Revised)

Quarterly

ANNEXURE (Rev) – 11 (KYC) Quarterly ORIENTAL BANK OF COMMERCE

MONTHLY REPORT ON KYC COMPLIANCE FOR NEW ACCOUNTS Branch : SANGARIA Quarter ended MARCH 2019

CONCURRENT AUDITOR

Number of accounts opened during the MONTH

Number of accounts where photo , indentify proof , residence proof , PAN Card / Form 60/61 not obtained

Number of accounts where risk categorization done and fed in the system

Number of accounts where risk categorization done is incorrect

No of accounts i.e. under category C-2, C-3, C-4 where customer profile not prepared

No of accounts where threshold limit is not fixed

Number of accounts where threshold limit fixed is not justified

No of accounts of judicial persons such as unincorporated association or body of individuals ( partnership, company etc) where name of beneficial owners is not entered in finacle system during the month

No of accounts due for review of risk categorisation

No of accounts not reviewed for risk categorisation

All types of account of individuals

All types of accounts of other than individuals

Total accounts opened

1 2 3 4 5 6 7 8 9 10 11 12

110 88 95

03 03 04

113 91 99

-

Category C1 - 293 C2 - 10 C3 - C4 - Total 303

Category C1 - C2 - C3 - C4 - Total 0

- - Nil Nil

No of existing accounts due for periodical updation as per KYC Policy

No of existing accounts updated as per KYC Policy during the month

No of demand drafts, NEFT issued to walk in customers / existing customers by splitting cash below Rs50000/- by same applicant for same beneficiary

No of demand drafts issued to walk in customers/ existing customers by splitting cash below Rs50000/- by same applicant for insurance products

DD, NEFT issued by depositing cash in office / sundry account

KYC documents not obtained under the Liberalised Remittance Scheme (LRS)

Cash deposited in sundry account and subsequently transferred to customer account / issue of draft etc

Remarks

13 14 15 16 17 18 19 20

NIL NIL NIL NIL

ANNEXURE (Rev) –11-A

KYC (page 2)


Branch: SANGARIA

Quarter Ended : MARCH 2019

Account wise details of non adherence to bank’s KYC policy/guidelines

Sl

No.

Name of the account

Nature of the account

Account

No

Date of opening

Nature of irregularities/ deficiency/deviation/discrepancies observed in the account opened at the branch relating to customer acceptance policy, customer identification procedure, monitoring and reporting of transactions & risk management

Branch managers comment

Remarks

1 2 3 4 5 6 7 8

All irregularities regarding KYC get rectified on spot by branch authorities during audit