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Members:
Merry Joy A.Longos
John Leo B.
Campos
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Qualities of
Ecient oo!"ervice
#ersonnel
LESSON 3 :
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"uccess in a foo! service establishment!epen!s on the $ob performance of the foo!
service personnel .% #eople &or'ing in a foo! serviceestablishment shoul! possess thefollo&ing (uali)cations.*. +e is physically )t an! have a goo! posture.,. +e is &ell-groome!.. +e can communicate intelligibly &ith the
clientele an! other members of the
establishment / orally or in &riting.0. +e has a pleasing personality . +e is :-intereste! -frien!ly-loyal -capable-honest -reliable
-courteous -personable
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Common Function of a Food Service
Operation
1.Purchasing it is a managementfunction unless a purchasingagent is assigned for thatpurpose.
2. Reserving, Issuing, and Storing in large estalishments !or"ersare assigned to perform each ofthe three functions.
#. Preparation it is the production
of all food items included in themenu.
$. Service it is a function thatincluded all activities that relate
to the selling of food items.%. Sanitation it is a function that
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Lesson 0 :
(ualit& Control
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Quality Control in any foo! servicecovers all its operation/ such as
purchasing/ issuing/ receiving / menuplanning/ pro!uction/ sales/ an!service.(uantif&ing Recipes
A recipe has two major parts, namely ; the ingredients
and the procedures of preparing the products. Thebasic recipe is used at home , while the quantity
recipe is used in a large gathering and service
establishment .
A basic recipe can be converted to a quantity recipe
by:1. electing and evaluating a basic recipe as to the
adaptability to the operation;
!. The quantity of the original recipe should first be
prepared before increasing the ingredients of a
recipe;
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.1ransposing the measuring of ingre!ientsinto &eights20. Chec'ing the tools an! e(uipment to be
use! to ensure accuracy23. "tart (uantifying the recipe &ith ,3serving then increase! the (uantitygra!ually2
4. "upervising the preparation of theconverte! recipe25. Evaluating the )nishe! pro!uct usingoriginal stan!ar!s2 an! 6 or7. "tan!ar!i8ing the yiel! or number ofserving accor!ing to the plan in &hich it iscoo'e! instea! a !e)nite number ofserving .
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)a&s of Producing
(ualit& Foods1. Using a standard recipe- having astan!ar!i8e! recipe eliminates &asteof time/ money an! e9ort on the partof the pro!uction sta9.
2. Working with highly qualifedpersonnel s'ills in $ob assignmenthelp much in the pro!uction of (ualityfoo!.
. Adequate acilities and equipmentsthese contribute to the eciency ofthe pro!uction sta9.
0. Practice o saety and cleanliness
1his contributes to the goo! (uality ofthe pro!uct.
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Lesson 5 :
;ining
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*+ining Room
Preparation- is the proper arrangements of !ining tables."etting the tables properly ma'es mealsmore appealing/ satisfying/ an! en$oyable to!inner .
1ableAppointments1able Appointments are the
complements use! for !ining.
=nclu!e:;inner&aresilver&are or>at&are
glass&are or
hallo&-&arelinens
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;inner&are
*. #lace plate
,. ;inner plate
. Brea'fastplate
0. Luncheonplate
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3. Cereal bo&l 4. "oupplate
5. Brea! an!
Butter plate7. "ala! plate
?. Cup an!"aucer
*@. ;emi-1asse cup an!
saucer
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**. #latter *,. "ouptureen
*. ravy;ish
*0. "ugar bo&lan! creamer
*3. 1eapot
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lat&are
ormerly calle! silver&are/ inclu!es all thetools for scooping/ spearing/ cutting/ eating/an! serving.
*. ;inner for'
,. "ala!6;essertfor'
. yster for'
0. #ic'le for'
3. ;inner spoon
4. "oup "poon
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5. 1easpoon
7. ;emi-1asseteaspoon
?. =ce teaspoon
*@. ;inner'nife
**. "tea' 'nife
*,. Butter'nife
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*. "ervingspoon
*0. "erving
for'
*3. Ca'eserver
*4. oo!
tongs
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+allo&are
inclu!es pieces use! forserving an! such
!ecoration ob$ects astrays/ pitchers/ beveragepots/ vases / an! soforth/ regar!less of themateerial &hich they are
compose!.
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Bevera
ge
formerly 'no&n as glass&are/ is use! tohol! !rin's or li(ui!s.
1hey consist of unfoote!&areD an!stem&areD such as the follo&ing:
*. Coc'taillass
,. his'ylass . l!-
fassione! lass
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0. Juicelass
3. oblet
4. +ighball
5.1umblers
7. inelass
?. "herrylass
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*@. #arfaitlass
**."herbe!
lass
*,. Cor!iallass
*. Bran!ylass
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Linensinclu!e table coverings an!nap'ins of all types/ regar!less of)ber.
Mo!ern clothes are available in a&i!e variety of )bers/ colors/ an!!esigns.
"1ypes:*. 1able cloth 3. top cloth,. silence cloth 4. ;inner nap'in
. runners 5.Luncheon Brea'fast na 'in
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Linens Fse! in 1able
"etting
*. 1ablecloth
.a material use! to cover the entire surface of thetable plus a fe& inches overhang / *. to *4Dfor sit-!o&n meals/ an! >orr length for bu9et service.
,. "ilence cloth.a heavy/ p!li'e material use! un!erneath the
table cloth..
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1able
Covers
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1ableGap'in
#lace mats
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aleSetting
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Setting thealer place settingrefers to the&ay to set a table &ith table&are
Isuch as eating utensilsan!!ishes for serving an! eating.
1he arrangement for a single
!iner is calle! a place setting.1he practice of !ictating theprecise arrangement of
table&are has varie! across
http://en.wikipedia.org/wiki/Tablewarehttp://en.wikipedia.org/wiki/Eating_utensilhttp://en.wikipedia.org/wiki/Eating_utensilhttp://en.wikipedia.org/wiki/Tableware7/25/2019 reportintle-130702043004-phpapp01.pptx
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ui!elines in 1able "etting:*. 1able appointment must be place! one inch a&ay from
the e!ge of the table.,. 1he plate is place! at the center of the cover.. 1he 'nife is place! net to the 'nife &ith the bo&l facing
up.0. 1he spoon is place! net to the 'nife &ith the bo&l facing
up.3. 1he for' is place! at the left si!e of the cover for not
more than three per cover/ tines up&ar!.4. 1he nap'in is place! net to the for'.5. the glass&are is place! $ust above the point of the 'nife.
7. 1he brea! an! butter plate use! in informal !inners islace! at tne tip of the for'/ &ith butter sprea!er.
?. 1he salt an! pepper sha'ers are place! bet&een eachcover.
*@. 1he cup an! saucer are place! on the &i!e si!e of the
cover &ith the cup han!le! turne! to the right.**. hen teas oons are necessar / these are lace! at the
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1heEn!
1he
En!