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Requirements Workshop/Facilitation
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Group Dynamics
While no one person can grasp the truth adequately,
we cannot all fail in the attempt. Each thinker makes
some statement about nature and as an individual
contributes little or nothing to the inquiry. But the
combination of all the conjectures results in something
big… It is only fair to be grateful not only those views
we can share, but also to those who have gone far
wrong in their guesses. They, too, have contributed
something.
Aristotle
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Requirements Workshop
A requirements workshop is a structured meeting in
which a carefully selected group of stakeholders
collaborate to define and or refine requirements under
the guidance of a skilled neutral facilitator
BABOK
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Facilitation
Facilitation comes from the Latin facile which is to make
easy
It’s the enabling of others to get where they need to go
It’s the structured approach to Effectively Mine Group
Knowledge
It is a combination of structured processes and subtle
nuances that result in successful gathering of information
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Facilitator
A person responsible for leading or coordinating the
work of a group. A facilitator is a......
Designer (workshop exercises)
Timekeeper
Analyzer
Mediator
Counselor
Negotiator
Summarizer
Is Not A.....Decision Maker
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Facilitator Skill/Knowledge
Requirements Workshop Structure
BA Techniques & Tools
Group Dynamics/Behavioral Skills
Basic Facilitation
Selling Skills
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Facilitator Skill/Aptitudes
Likes Working with People
Analytical
Enjoys the Stage
Quick Thinking
Patient
Organized
Willing to Let Others Make Decisions
Good Listener
High Energy
Closer
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Workshop Phases
Workshop/Project Objectives
Research
Preparation
Session Structuring
Participant Education & Preparation
Materials Preparation
Workshop Session
Post Workshop
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Workshop/Project Objectives
Clear Workshop Objectives
Sponsor/Participant Expectations
Identify Critical Success Factors
Define Session Deliverables
Build a Strawman
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Research
Review AS-IS
Gather Existing Artifacts
Prepare Preliminary Agenda
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Preparation
Session Structuring
Participant Education & Preparation
Materials Preparation
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Session Structuring
Number, Sequence , Schedule, Location of Session(s)
Identify Session Participants
Assign Sub-teams
Create Session Activities & Exercises
Create Data Gathering Templates
Establish Session Assumptions
Finalize Session Agenda
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Building the “Heart” of the Agenda
Design Workshop Activities & Exercises
Individual Structured Experiences
Building Blocks
Serially Oriented
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Facilitation Techniques/Exercise Types
Team Building
Deliverable Building
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Team Building- Behavioral Objective Categories
Build Group Dynamics
Stimulate Ideas
Energizing
Provide Focus
Support Decision Making
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Team Building
Build Group Dynamics
High Level Kick-Off
Team Identification
Overcoming Objectives & Conflicts
Problem Solving
Stimulate Ideas
Information Collecting
Group Focusing
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Team Building
Energizing
Solve Puzzles
Play Games
Provide Focus
Sub-teams
Strawman
Support Decision Making
Forced Field Analysis
Forced Pair Comparisons
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Deliverable Building
Methodology Driven
Objective Driven
Time Driven
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Session Workshop Agenda (Example)
Introductions
Review Session Assumptions
Preliminary Objectives
Team Building
Wilderness Survival
Objective Building
Education
Entity/Entity Life Histories
Coupling
Build ERD
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Template Example
Data Entity Form
Data Entity Name:________
Data Entity Definition:
Primary Keys: Start-Volume:_______
___________ Growth/yr:________
___________ Volatility/yr:________
Attributes:
___________ __________ __________
___________ __________ __________
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Participant Education & Preparation
Review Workshop Technique
Review Session Agenda & Objectives
Distribute Preparation Documents
Define Participants Roles & Responsibilities
Assign Preparation Activities
ID Critical Success Factors
Executive Sponsor Kick-off
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Post Session Activities
Validate Session Results
Finalize & Complete Deliverables
Integrate With Other Deliverables
Conduct Next Step Planning
Address Open Issues
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Failure Factors
Lack of Management Support
Musical Chairs Participation
Poor Deliverable Definition
Full-Time Attendance
Over Bearing Facilitator
Too Many Workshop Sessions
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Critical Success Factors
Management Support
Planning & Preparation
Facilitator Support
Full-Time Attendance
Get the Right People
All Participants are Equal
Off-site Location
Start on Time
Good Agenda