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Page 1 of 18 Information Document Restructure of SEND Specialist Advice & Support Service November 2019 Integrated Services for Learning Hertfordshire County Council

Restructure of SEND Specialist Advice & Support Service · 2020-06-10 · align these roles to remove barriers to service delivery and enable all support staff to work across PVI

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Page 1 of 18

Information Document

Restructure of SEND Specialist

Advice & Support Service

November 2019

Integrated Services for Learning

Hertfordshire County Council

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CONTENTS

Section:

Page:

1. Introduction

3

2. Context of Restructure

4

3. 4.

Current Structure

Stakeholder Engagement & Informal Consultation

5

5

5.

6.

Objectives & Outcomes

Proposals

6

6

7.

Principles

8

8. Implementation Timetable

8

9. Proposed New Structure

8

10. Equalities Impact Assessment

8

11. Consultation Feedback 9

Appendix 1:

Appendix 2:

Appendix 3:

Current Structure Chart

Proposed Structure Charts

Proposed Structure Charts - Key

10

11

18

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1. INTRODUCTION

This document sets out proposals for a new leadership structure for the SEND

Specialist Advice and Support Service (SEND SAS) from 20th April 2020.

SEND SAS is a team of Specialist Advisory Teachers and Specialist Support Staff

that provides advice and support to educational settings across Hertfordshire to meet

the needs of children and young people with SEND. The Service works across a

range of schools and settings including Early Years settings, Primary and Secondary

schools and Post 16 settings. The purpose of the SEND SAS Service is to improve

outcomes for children and young people (0-25) by supporting their access to

education and their participation in learning. The SEND SAS team also works closely

with families, other professionals in Hertfordshire County Council and other agencies

and partners, such as Health and Herts for Learning.

SEND SAS sits within the department of Integrated Services for Learning (ISL). ISL

is a multi-professional service made up of teams that provide statutory and targeted

services for children and young people aged 0-25 with special educational needs

and disabilities (SEND) and/or additional needs. ISL is part of the ‘Services for

Children and Young People’ portfolio within the Children’s Services Department in

Hertfordshire County Council.

Advisory services within the SEND SAS Team include, Early Years, Communication

and Autism, Specific Learning Difficulties, Physical and Neurological Impairment

(PNI), Hearing Impairment (HI), Visual Impairment (VI) and Multi-Sensory

Impairment (MSI). Until recently, the Education Support for Medical Absence Service

(ESMA) was also part of the SEND SAS Team; however, this service now sits within

the wider ISL organisation under the management of the County Lead for Access

and Inclusion. Although the ESMA Service is no longer part of SEND SAS, changes

to the leadership structure of this team are also being consulted on as part of the

SEND SAS Consultation to ensure changes to the leadership structure align across

all Advisory Teaching Services.

In the wider ISL organisation, changes to the leadership of the teams currently

managed by the County Lead for Access and Inclusion, together with the addition of

the ESMA Service to this team, have resulted in the need to increase leadership

capacity within the Access and Inclusion Team. As part of this consultation, there is

a proposal to create an ‘Access Lead’ post to work under the line management of the

County Lead for Access and Inclusion to oversee the work of the teams in the

‘Access’ portfolio. The organisation of this increase in leadership capacity has been

designed to align with the proposed leadership model across all the Advisory

Teaching Services in the SEND SAS Service.

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2. CONTEXT OF RESTRUCTURE

In response to feedback from stakeholders, ISL recently commissioned a review of

The SEND SAS Service. The purpose of the review was to evaluate the impact of

changes to the service made following a wider restructure of ISL services in

September 2017. The review provided an opportunity for all stakeholders, including

staff working in the SEND SAS Service, schools, settings, parents and carers, to

share their views about what was working in the service and areas that could be

improved. The completed review highlighted key themes and made

recommendations about improvements that could be made, including reducing the

complexity of the current leadership structure and ensuring the elements of an

effective ‘specialist’ service were maintained by structuring the service according to

specialisms. In response to these recommendations, a restructure of the SEND SAS

Service was instructed.

In addition to the review of the SEND SAS Service, an ISL Early Years review was

also commissioned by the Head of ISL in 2019 and recommendations from this

review are a key contributing factor to proposals in this consultation in relation to the

Early Years Service within the team. Pivotal recommendations from the ISL Early

Years Review that have contributed to the proposals in this consultation are:

➢ To appoint a strong, strategic leader to oversee Early Years SEND ➢ To build capacity and remove barriers to service delivery by combining Early

Years support staff roles enabling staff to work across Private, Voluntary and Independent (PVI) settings, maintained settings and in home settings as required

➢ To enable Early Years support staff to develop a ‘specialism’ within the area of Early Years SEND, allowing them to upskill and advise colleagues on this particular aspect, develop a bank of resources for others to access and run groups to support children with particular areas of need.

Due to historic funding differences, those employed as Specialist Inclusion Workers

in the Early Years Service are currently only able to provide support for children

attending Private, Voluntary and Independent (PVI) settings, whilst those employed

as Early Years Autism Specialists are able to support in PVI and maintained Early

Years settings and support children in the home. This discrepancy has had an

impact on cohesion of service delivery, particularly when children transition from one

type of setting to another. The ISL Early Years Review made a recommendation to

align these roles to remove barriers to service delivery and enable all support staff to

work across PVI and maintained settings and in the home setting as required. In line

with this recommendation, one of the proposals in this consultation is to align the

roles of Early Years Autism Specialist and Specialist Inclusion Worker to create the

post of Early Years Inclusion Specialist with a remit to support children across all

types of Early Years setting.

The Local Delivery Network strand of the Transforming SEND Programme is a

further underpinning principle of the proposals in the SEND SAS Consultation. The

Transforming SEND Programme is intended to transform SEND Services across

HCC to ensure the needs of children and young people with SEND can be met more

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locally. The Transformation Programme is also focusing on changing services so

that they provide the right support at the right time, offer more opportunities for

young people to access education, training and employment and create a system

that supports the young person as a whole. The Local Delivery Networks strand of

the programme is focused on reviewing the flexibility of services to work more

locally, to provide seamless support to families across home and school boundaries.

3. CURRENT STRUCTURE

Leadership of the SEND SAS Service in each of the four geographic areas of the

County currently comprises an Area Lead (0-25) with responsibility for line managing

a Lead Practitioner (0-5) and a Lead Practitioner (5-25). The two Lead Practitioners

in each area line manage a team of multi-disciplinary Specialist Teachers and

Support Staff. In addition to leadership posts in the four areas, the current structure

incorporates Specialist Lead Practitioners with designated responsibility for areas of

specialism across County but no line management of specialist staff or leadership

responsibilities within each geographical area.

See Appendix 1 for current structure chart.

4. STAKEHOLDER ENGAGEMENT & INFORMAL CONSULTATION

Following the recommendations from the SEND SAS Service review, the initial stage

of the restructure project began. This first stage involved engagement with a range of

stakeholders to develop the proposals, including SEND SAS staff, ISL and wider

HCC colleagues, schools, settings, parents and carers. Local and national

organisations relating to SEND were also given an opportunity to contribute at this

stage. Following this early engagement work, a period of informal consultation on the

initial proposals took place in order to provide an opportunity for the Project Team to

check understanding of the ideas submitted during the initial stage of the process

and to enable stakeholders to provide feedback and help to shape the final

proposals in preparation for the formal consultation. The proposals outlined in this

document are based on recommendations from the SEND SAS Review, the ISL

Early Years Review, information gathered throughout the initial stakeholder

engagement phase of the project and further information and views ascertained

during the informal consultation period.

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5. OBJECTIVES & OUTCOMES

The restructure of the service is the first step towards improving the service for

children/young people, families, schools and settings. Once the restructure is

complete, Service Leaders will continue to drive improvements in line with priorities

identified though the SEND SAS and ISL Early Years Reviews. The principles of the

Transforming SEND Programme will also continue to underpin future service

developments.

The restructure of the SEND SAS Service is expected to achieve the following

objectives:

➢ Create a simplified leadership structure which enables more effective methods of

operation and greater efficiency in the delivery of services

➢ Develop a structure based on specialism in order to ensure all members of staff

have the expertise, supervision and professional development opportunities to

provide a specialist service to schools and settings in line with the needs of

children and young people in Hertfordshire.

The impact of service improvements for children/young people, families, schools and

settings will include:

➢ Clear, easily accessible information regarding support available from the SEND SAS Service and how to access this

➢ Support that is easier to access- simplified referral process with less bureaucracy

➢ Quicker response to requests for support ➢ Cohesive support for children/young people and collaboration between

professionals to ensure needs are identified and met ➢ Practical support and advice in relation to strategies and approaches to meet the

needs of children/young people with SEND- Advisory Staff providing resources, modelling and coaching for staff in schools and settings.

6. PROPOSALS The following proposals have been developed taking into consideration the

recommendations of the SEND SAS and ISL Early Years Reviews, the initial

stakeholder engagement stage of the project and the subsequent informal

consultation period:

➢ Create Specialism Lead posts with overall responsibility for specialism planning and development, strategic work across the County and overall responsibility for the line management, Continued Professional Development (CPD) and supervision of staff teams, with specialist staff remaining linked to their existing local areas

➢ Ensure the structure includes a Specialism Lead for Early Years to provide strategic leadership and direction across this element of the service

➢ Create designated leadership in the areas of Physical and Neurological Impairment (PNI) and Speech, Language and Communication Needs (SLCN) to ensure strategic work in these specialisms continues, links with other services and provision are maintained and these specialisms are represented at a county-wide strategic level

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➢ Create an ‘Access Lead’ post to work under the line management of the County Lead for Access and Inclusion to oversee the work of the teams in the ‘Access’ portfolio, including the work of the ESMA Advisory Teaching Service

➢ Create Lead Teachers for each area of specialism to be responsible for the day-to-day line management and supervision of Specialist Advisory Teachers working within the specialism. Support the principles of Local Delivery by delegating responsibility for the allocation of work to Specialist Advisory Teachers and Support Staff to Lead Teachers in the four geographical areas under the guidance of Specialism Leads and in collaboration with ISL colleagues via the ‘triage system’ that was introduced in September 2019. Continue to use the triage system to facilitate a collaborative and cohesive multi-disciplinary approach to support across ISL services

➢ Create Early Years Inclusion Specialist post by aligning current Early Years Autism Specialist and Specialist Inclusion Worker roles. This will enable all Early Years staff to provide support across PVI and maintained Early Years settings and in the home setting as required. Early Years Inclusion Specialists will continue to have individual areas of specialism e.g. Speech, Language and Communication; Social and Emotional Wellbeing; Physical and Neurological Impairment, Autism and Social Communication; Family Support Services; Early Years Specialist Development Centres (EYSDC)

➢ Revise the job description for the Early Years Inclusion Development Officer role to enable those employed in these posts to work across PVI and maintained Early Years settings and to provide support relating to individual children and families as the need arises to enable cohesive service delivery. Inclusion Development Officers will be able to develop individual areas of specialism e.g. Speech, Language and Communication; Social and Emotional Wellbeing; Physical and Neurological Impairment, Autism and Social Communication; Family Support Services; Early Years Specialist Development Centres (EYSDC)

➢ Update the job description for Specialist Advisory Teachers to ensure clear expectations regarding how they can meet the Teachers’ Standards by focusing more time on direct support for children and settings (setting up resources, modelling strategies/coaching staff, following-up/reviewing impact of support). Include a clear outline of responsibilities relating to teachers paid on the Upper Pay Scale (UPS). UPS responsibilities will include becoming a ‘Champion’ for a particular aspect within the specialism or local area (ensuring colleagues have up-to-date knowledge and training in this area, promoting this particular aspect of the service, acting as a point of guidance/advice for colleagues across the service in relation to this aspect). The focus for Champion roles will be agreed and co-ordinated by the Specialism Leads

➢ Ensure the responsibilities of Specific Learning Difficulties Specialist Advisory Teachers reflect the continuum of learning needs with which they support. This will enable them to work with a wider range of children and young people within the continuum of Specific Learning Difficulties to maximise the use of their expertise and prevent barriers to service delivery

➢ Broaden the remit of the Education Support for Medical Absence (ESMA) Specialist Advisory Teachers to provide education for children with medical and other needs that impact on school attendance. This will create the opportunity to make best use of their expertise, reduce the amount spent on agency tutoring and enable ISL to quality assure this provision more effectively.

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7. PRINCIPLES The stakeholder engagement stage of the project and the informal consultation

period have been underpinned by the following principles:

➢ Take an honest and transparent approach ➢ Listen to and consider the views of all stakeholders ➢ Build on existing good practice within the service ➢ Work collaboratively to find solutions to challenges ➢ Be clear about the rationale for decisions that have been made ➢ Strive for equity and transparency across the service for staff and service users ➢ Remain reflective and open to feedback and professional challenge.

Throughout the Formal Consultation and in subsequent stages of the restructure

project, the Project Team will continue to strive to uphold these principles.

8. IMPLEMENTATION TIMETABLE

The key dates for implementation are as follow:

Dates Key actions

07/11/19 • Pre-meeting with Trade Unions

Week Commencing

11/11/19 • Circulation of consultation document to all stakeholders

11/12/19 • Consultation closes

11/12/19 – 10/01/20 • Collation of information and feedback

13/01/20 • Response to consultation published, proposals

finalised and consideration of further consultation (if

required)

20/04/20 • New structure goes ‘live’

9. PROPOSED NEW STRUCTURE

Structure charts are available in Appendix 2.

10. EQUALITIES IMPACT ASSESSMENT

A full equalities impact assessment has been completed.

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11. CONSULTATION FEEDBACK

The formal consultation period runs from 11th November 2019 until 11th December

2019.

During this period, all interested parties are encouraged to consider the proposals

outlined in this information document. Feedback regarding the proposals can be

provided by emailing the Project Team at the following address:

[email protected]

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Appendix 1: Current Structure Chart

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Appendix 2: Proposed Structure Charts

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Appendix 3: Proposed Structure Charts - Key

Abbreviation on Chart Meaning

CAS Curriculum Access Specialist (Visual Impairment Support Staff)

East East Herts & Welwyn Hatfield (one of the four ISL geographical areas)

ESMA Education Support for Medical Absence

EY Early Years

HI Hearing Impairment

MSI Multi-Sensory Impairment

NH&S North Herts & Stevenage (one of the four ISL geographical areas)

PNI Physical & Neurological Impairment

SAT Specialist Advisory Teacher

StA&D St Albans & Dacorum (one of the four ISL geographical areas)

SLCN Speech, Language & Communication Needs

SpLD Specific Learning Difficulties

TA Teaching Assistant

VI Visual Impairment

WTR&H Watford, Three Rivers & Hertsmere (one of the four ISL geographical areas)