Katherina Turban20742 SW 90th Place Miami, FL 33189 (786) 231-4801 katherinaturban@gmail.com

Skills

Microsoft Proficient: Access, Excel, Outlook, Power Point, Word

Adobe Acrobat, Ubuntu, Mac, PhotoShop, HTML Data analysis/research skills and Software familiarity in

SPSS, SAS, and STATA High level of oral and written communication; strong

presentation/pubic speaking skills Public Policy and Public Relations analysis and application

Multilingual: Spanish (Proficient: speaking, reading, writing), French

Multicultural experience: Europe and Central/South America Confident in working as part of a team, as well as

independently Committed, Flexible, and Friendly Willing to travel and relocate

Education University of Florida –Gainesville, FL Dec. 2015Master of Arts in Public Affairs – GPA 3.62Master Minor in Entrepreneurship – GPA 3.62Events Coordinator for PA Program

Courses include: Public Budgeting/Finance, Bureaucratic Politics, Policy Process, Public Administration Theory, Leadership and Ethics, Conduct of Inquiry, Public Policy Analysis, Political Data Analysis, Venture Analysis, Survey Research Methods

University of Florida – Gainesville, FL Degrees Achieved December 2013Bachelor of Arts: Political Science – GPA 3.58Bachelor of Arts: Criminology – GPA 3.58Graduated with Honors

Academic Experience

Court Services and Offender Supervision Agency – Washington D.C. June 2015-August 2015Legislative, Intergovernmental, and Public Affairs Intern – 40 hours/week

Prepared, reviewed, and obtained clearance of proposed legislation and reports requested by Members of Congress and the DC City Council

Wrote and edited news releases, articles, special reports, annual reports, pamphlets, and other written materials Developed and implemented communication plans to emphasize aspects of the Agency’s mission, and provided

the kind of information that various groups need or desire

Keep Alachua County Beautiful – Gainesville, FL August 2014 – December 2014 Public Relations Assistant – 20 hours/week

Assisted the Executive Director in preparing factual materials/proposals and planning the agenda for the board members

Researched, wrote, managed, administered, tracked, and reported on all available grants opportunities regarding community improvement, recycling, and environmental issues

Administered website, Facebook page and news letters to increase organizational awareness and recognition

Alachua County Board of Commissioners– Gainesville, FL June 2014 – August 2014 Community Support Services Intern – 20 hours/week

Ensured the office was operating at top productivity by providing support functions such as word processing, filing, copying, composing a variety of business documents, gathering and compiling data, balancing and coordinating a workload for multiple projects while meeting all deadlines

Provided excellent customer service and support skills to clients while adhering to all company policies and procedures

Alachua 8th District County Clerk of the Court Internship–Gainesville, FL August 2013-December 2013Clerk of the Court Intern – Criminal, Traffic and Civil Court– 20 hours/week

Administered full assistance to the Clerk with a variety of key tasks including filing cases, managing information retrieval in and out of the courtroom, compiling the docket, and assisting staff members serving the public

Developed procedures to increase the efficiency of numerous areas including filing and organizing records to increase the ability to effectively retain/recover documents and reports

Gained administrative skills necessary to understand the workings of the judicial system

Florida Academic Scholar August 2011- January 2014 Recognition and scholarship program for exceptional academic achievement

ActivitiesEvents Coordinator - 5-7 hours/week January 2014- PresentUniversity of Florida Public Affairs Program

Mentored and paired new incoming graduate students and provided community resources Planned and coordinated events to promote the university and the graduate program

NaviGators – 6-10 hours/week January 2014- PresentUniversity of Florida International Study Abroad Program

Mentored new international students and provided community resources Planned and coordinated events to promote the university and the study abroad program

Advisory Council Member - 6-10 hours/week April 2014 – May 2015 Alachua County Victim Services and Rape Crisis Center Advisory Council

Provided comprehensive assistance to the Center by developing and implementing key strategies to promote community awareness of the program

Proactively advised the County on future policies and directions to ensure optimal organizational success. Actively engaged in an annual review of the program to identify strengths and areas for improvement.

Honor Societies Spring 2012 – PresentNational Society of Collegiate Scholars, Delta Epsilon Iota

Member

Professional ExperienceGAP Inc. – 15 hours/week May 2011 – May 2015 Customer Service Associate/Sellebrity – Old Navy – Miami and Gainesville, FL

Provided excellent customer service in order to increase business performance and increase loyalty Acquired skills in problem solving, leadership, and multitasking Developed and implemented key sales strategies to exceed all monthly credit card sales goals. Consistently named Top

5 Old Navy Credit Card Performer.

Research Assistant – 15 hours/week April 2014 – January 2015 Florida Survey Research Center- Gainesville, FL

Captured and entered confidential information into specific files and forms from recorded materials. Utilized exceptional language skills, including Spanish and English, to provide accurate text and oral translation

support. Ensured all projects were delivered on time, under budget, and exceeded expectations. Executed a number of key administrative duties including maintaining detailed records of all analyzed data, recorded

procedures and results.